Unlocked phone with custom ROM, can't use data plan anymore - Galaxy Ace S5830 Q&A, Help & Troubleshooting

I'm using Koodo mobile and I live in Canada. My main problem is that since I customized/modded my phone, I can't use my data plan anymore. If there's an extra option I've missed (which is possible), I can't find it, but the usual "enable data" doesn't work, so I'm stuck with wifi only. Another problem I've noticed is that when I travel to the US, I can't send international text messages anymore, only Canada and US text messages.
Here's what I did:
- applied all necessary updates
- bml5.img with super-user access
- unlocked phone with foreign SIM card
- installed SGS3 (emulated my phone)
- full wipe
- installed cm7 (cm-7-20130608-UNOFFICIAL-cooper.zip) + GApps
Used it for a while like this and data worked for a while in the beginning, but I had to disable wifi when it was on, cause it seemed to interfere. Seems like at some point though, maybe after a reboot or something, the data would never work, no matter if I disabled wifi or not.
Today, I did another full wipe and installed NexusAce_v0.1 instead, same problem with data. (Not sure about the international texts in the US cause I haven't gone there yet..)
Anyone knows what I can do about it?

Apn
Almalexiel said:
I'm using Koodo mobile and I live in Canada. My main problem is that since I customized/modded my phone, I can't use my data plan anymore. If there's an extra option I've missed (which is possible), I can't find it, but the usual "enable data" doesn't work, so I'm stuck with wifi only. Another problem I've noticed is that when I travel to the US, I can't send international text messages anymore, only Canada and US text messages.
Here's what I did:
- applied all necessary updates
- bml5.img with super-user access
- unlocked phone with foreign SIM card
- installed SGS3 (emulated my phone)
- full wipe
- installed cm7 (cm-7-20130608-UNOFFICIAL-cooper.zip) + GApps
Used it for a while like this and data worked for a while in the beginning, but I had to disable wifi when it was on, cause it seemed to interfere. Seems like at some point though, maybe after a reboot or something, the data would never work, no matter if I disabled wifi or not.
Today, I did another full wipe and installed NexusAce_v0.1 instead, same problem with data. (Not sure about the international texts in the US cause I haven't gone there yet..)
Anyone knows what I can do about it?
Click to expand...
Click to collapse
I think it's your APN
go here -> koodomobile.com/en/on/switch2koodo-step-3-c.shtml

Mar974 said:
I think it's your APN
go here -> koodomobile.com/en/on/switch2koodo-step-3-c.shtml
Click to expand...
Click to collapse
Awesome!! I feel kinda stupid for not having thought of that. Thanks a bunch!!

Related

[Q] Strange issues with CM7

Hi-I'm normally a Captivate user, asking here regarding my fiancee's phone, which we got after she smashed her third Aria.
I made sure I bought an AT&T 3G capable Nexus One, and then right away flashed CM7 on it.
Here are my issues:
1. The phone never ever says 3g. Always says E, even when we know we're 3g. (my captivate showing 3g, for example.)
2. There seems to be weird data issues---we use google voice for texting, and for some reason she'll often go hours or days before messages are delivered. Nobody else has this issue.
Is it possible I have a bad flash, or do I need a new modem/radio, anyone have any ideas? She doesn't really make any use of most of the CM7 features, maybe should just go back to AOSP...
At least regarding issue 1 there's a way to toggle data to stay in 3g or 2g mode through the default Power Control widget. It was a nightmare me because it doesn't change right away and I couldn't tell if it had switched bands or was in the process of doing so.
Can't help ya with the google talk issue since I don't use it.
It would help knowing what radio you are running before we let you know whether you should upgrade or not.
And how did you make sure you bought a 3G capable phone? Was it just in the description, or did you actually verify part numbers?
I would also verify you have a clean install by going into recovery and MANUALLY wiping the /system partition. If you want to be really thorough you can perform a Factory Reset/Data Wipe. This will completely erase your phone (including the OS). Then just install CM7 and the latest gapps.
Also, it does need to be said... just in case. As Eesti mentioned, make sure "Enable 2G" under Settings -> Wireless and Networks -> Mobile Network isn't enabled.
Thanks for the responses, sorry I"m just getting back.
It's currently running the 5.08 modem, which is the one everyone says to use unless you're in Korea, right?
I bought it new from a seller on ebay several months ago, and no I guess I didn't verify part numbers but I very specifically bought from a dude with perfect feedback and an auction that guaranteed it. How would I check part number?
I'll check the hard setting---I found the notification widget for 2g/3g, and it says "2g3g" with the light, tapping it makes it say 2g, so I'm assuming it's on.
I tried the "Force into 3g mode" setting by entering debug mode or whatever @ the dialer, setting it's set to WS....whatever...preferred, set it to "ws only" and it shows no signal @ all.
The s/n is behind the battery on the sticker.

[Q] Troubleshooting Mobile Data

Good night my fellow modders. Tonight i come with a particular query, mainly, how do i go about troubleshooting the 3G connection of the motorola razr i. Ever since i flashed Omar's Motorola 4.1.2 Rom from Jan-01-2014, i haven't been able to get internet access through my carrier (Not even through 2g) and ive already checked its not a carrier issue (Since i can use my simcard to browse the internet in another phone just fine), i even tried doing a nandroid restore from the stock firmware i had previous to starting this adventurous task to get things working again, but even then the mobile broadband service is a no-no.
I'm at a loss on what to do, since i've already tried reflashing the ROM, reset-ted the phones APN's, and i've also done the suggested file modification of the losialert timer to both, 1000 and 500 (as seen in the same thread). However those efforts have been to no avail and im quite at a loss on what to do.
Im sorry if my english isnt fully understandable (Its not my native languaje) and im also sorry if this isnt the righ section to post about it, but i cant post directly in the thread since I'm a new member. I thank you beforehand for any and all guidance or help you can offer me.
Don't worry, English is not native language for most of forum users.
First of all buy any pre-paid card from different carrier or borrow it sim-card from friend and test it.
I had similar situation with Virgin Mobile. We have quite few operators in my country and I tested all of them but for this I wasn't prepared. I had my new RAZR i and there was no option to use internet with Virgin Mobile.
After few days of fight with different ROM, modding system, installing apps to APN's I figured it was sim-card. Some carriers have old sim-cards which have something wrong with MCC and MNC code and all phones can work on it but not Android 4.1 and above caused APN automation.
I even called to Virgin to ask for changing sim-card but they said they don't have different version of sim-cards, so I asked "WHAT, so every people in Your network doesn't have internet on Android 4.1+??!!" and they said "Yes, it seems so".
And there was no other way but change carrier. Now I have fully working internet without any modifications.
Sorry for so long and boring reply but for my almost 10 years working with mobile phones it was first situation like this.
Chamelleon said:
Don't worry, English is not native language for most of forum users.
First of all buy any pre-paid card from different carrier or borrow it sim-card from friend and test it.
I had similar situation with Virgin Mobile. We have quite few operators in my country and I tested all of them but for this I wasn't prepared. I had my new RAZR i and there was no option to use internet with Virgin Mobile.
After few days of fight with different ROM, modding system, installing apps to APN's I figured it was sim-card. Some carriers have old sim-cards which have something wrong with MCC and MNC code and all phones can work on it but not Android 4.1 and above caused APN automation.
I even called to Virgin to ask for changing sim-card but they said they don't have different version of sim-cards, so I asked "WHAT, so every people in Your network doesn't have internet on Android 4.1+??!!" and they said "Yes, it seems so".
And there was no other way but change carrier. Now I have fully working internet without any modifications.
Sorry for so long and boring reply but for my almost 10 years working with mobile phones it was first situation like this.
Click to expand...
Click to collapse
Thank you for taking the time to answer my query. Unfortunately, i believe your case doesn't apply to me, since i had no issue using the internet with my operator (Telcel) before flashing the new ROM. I've also already called my operator and they made several procedures to try and reestablish my service, however none of them worked, but they assure me it's a problem with my device, since their service is working correctly.
I have no idea what to do now, but i hope can get the minimum required limit i need to ask for support directly on the thread ;(.
I don't know if this will help.
I had this problem with my brothers phone (galaxy s4 mini) last night. Data wouldn't turn on in anyway. Flash in new ROM from recovery didn't did the trick, nor a nandroid did. The only way I have got it to work was flashing a stock ROM through ODIN. In this case it would be RSD lite. Maybe it I'll work, but be aware of the flashing problems red lite can give. Read it a bit. Good luck!
Sent from my GT-P5110 using XDA Premium HD app
Do you have the correct APN entries?? You might need to add it manually...
That happens because it doesn't auto configure (correctly, or none at all) for some carriers because I don't have all the carriers in apn-config.xml -- while your specific carrier ROM might have had it already configured and a specific xml list for them.
If you reset APN's and see all the appropriate ones added it might be configuring a wrong ones by default according to the data from the apn-config.xml one in my ROM, just configure accordingly to your carrier information
Note 1: My ROM does not touch the radio, and since the radio images are international anyway it does not make sense to flash recovery images or anything ... the only problem (assuming you did not break anything in hardware during ROM flashing) comes from the android /system partition which is prone to have incorrect carrier settings for data configurations... any bad number or password updated on your carrier it would be configuring something else by doing "reset to default"...
Note 2: To save the APN entry don't exit ... press the options menu and hit save when done modifying -- else it won't remain saved!
The problem starts when You updated from 4.0.4 to 4.1.2??
Hazou said:
I don't know if this will help.
I had this problem with my brothers phone (galaxy s4 mini) last night. Data wouldn't turn on in anyway. Flash in new ROM from recovery didn't did the trick, nor a nandroid did. The only way I have got it to work was flashing a stock ROM through ODIN. In this case it would be RSD lite. Maybe it I'll work, but be aware of the flashing problems red lite can give. Read it a bit. Good luck!
Sent from my GT-P5110 using XDA Premium HD app
Click to expand...
Click to collapse
Did you try to change the APN settings before you tried this? I'm only asking because I'm considering this option, but i would like to rule it out as my final option, because since i started having this issue I've been reading a lot, and the way you fixed your problem sounds like the stock ROM corrected your issue by giving you the default APN's for your carrier.
Chamelleon said:
The problem starts when You updated from 4.0.4 to 4.1.2??
Click to expand...
Click to collapse
I'm afraid i was already on 4.1.2 by the time i installed Omar's custom ROM.
Omar-Avelar said:
Do you have the correct APN entries?? You might need to add it manually...
That happens because it doesn't auto configure (correctly, or none at all) for some carriers because I don't have all the carriers in apn-config.xml -- while your specific carrier ROM might have had it already configured and a specific xml list for them.
If you reset APN's and see all the appropriate ones added it might be configuring a wrong ones by default according to the data from the apn-config.xml one in my ROM, just configure accordingly to your carrier information
Note 1: My ROM does not touch the radio, and since the radio images are international anyway it does not make sense to flash recovery images or anything ... the only problem (assuming you did not break anything in hardware during ROM flashing) comes from the android /system partition which is prone to have incorrect carrier settings for data configurations... any bad number or password updated on your carrier it would be configuring something else by doing "reset to default"...
Note 2: To save the APN entry don't exit ... press the options menu and hit save when done modifying -- else it won't remain saved!
Click to expand...
Click to collapse
Thanks a lot for getting out of your way to help me Omar; After troubleshooting the device and several talks with my network carrier I've managed to get a so-so signal. I'm not sure if your ROM configures correctly or not the APN'S of my carrier (Telcel) because when i edited them everything was configured as it was supposed to be (I'm not sure about the password since i can't see it though), the only thing that was missing was the APN for GPRS, but I've been reading several forums and almost no android device needs this in addition to the 3G APN (I've added it nonetheless but the device isn't actively using it, my guess is that you've got to choose either 3g or GPRS); I also called my carrier, and the allegedly reset-ed my service.
I'm still not sure if the device is working properly, mainly because the internet access through the mobile network has become very unstable (Sometimes i get disconnected randomly, and turning on the Wi-Fi gets me disconnected automatically), and even though the radio almost always gets an H+ signal (Which is kinda funny, because i used to get 3G more consistently before) i don't think this is normal behavior. I think it may have to be with the los alert, because in my desperate attempts to get things working, i reflashed your ROM and it was set to 1000 once again and I also think that the hardware can't be broken because i wouldn't be able to connect to the data service otherwise.
Because of this i would like to ask two very specific queries, is there a way to flash this setting without flashing the entirety of the zip file?; And in case there isn't, if i flash the zip with the new configuration, and then proceed to perform a nandroid backup of my previous build, will i lose the new 00radio configuration?
I will be tinkering with the device this weekend and will report back if i can find whats wrong, just in case it's something else and somebody needs help troubleshooting this in the future. Thanks to everyone that has contributed so far, i wouldn't have learned so much in so little time without your help.
TemplarWithin said:
Did you try to change the APN settings before you tried this? I'm only asking because I'm considering this option, but i would like to rule it out as my final option, because since i started having this issue I've been reading a lot, and the way you fixed your problem sounds like the stock ROM corrected your issue by giving you the default APN's for your carrier.
Click to expand...
Click to collapse
Hmm, don't know for sure. I have made some changes within the APN list to get it working, didn't work. But the rare thing was that the cm11 one did have data and when he flashed his stock back with a nandroid or a stock zip file data wouldn't turn on anymore. So I can't rule out that it was the APN list that was making trouble, because even with stock it did not work. Only by flashing through Odin it worked. Radio hasn't been flashed in that process.
Sent from my GT-P5110 using XDA Premium HD app

Ativ S - APN settings aren't saved

I've flashed the phone to GDR3 and mobile data won't work automatically (Brazilian phone, European GDR3) - I have to input the APN settings manually which they work fine until I reboot the phone. It seems the information isn't saved.
Help?
Are you using the build-in Cellular Settings page, or the Samsung-specific APN app (which is also launched from the Settings hub)?
APNs should (and on my phone, an SGH-T899M, do) persist through reboot.
GoodDayToDie said:
Are you using the build-in Cellular Settings page, or the Samsung-specific APN app (which is also launched from the Settings hub)?
APNs should (and on my phone, an SGH-T899M, do) persist through reboot.
Click to expand...
Click to collapse
I'm using the built-in settings because the APN app from the store doesn't work, meaning that even with the correct data inserted, I can't access mobile data, it doesn't make any difference...odd.
Thanks for the help.
defyme said:
I'm using the built-in settings because the APN app from the store doesn't work, meaning that even with the correct data inserted, I can't access mobile data, it doesn't make any difference...odd.
Thanks for the help.
Click to expand...
Click to collapse
Sepaking of odd things, my SD card is no longer detected by the phone.
Sounds like it might just be bad hardware. The only problems I've had with my ATIV S since getting Samsung's GDR2 firmware update for were clearly tied to using a non-TMobile phone on TMo (which is stupid, but not an Ativ S problem per se).
GoodDayToDie said:
Sounds like it might just be bad hardware. The only problems I've had with my ATIV S since getting Samsung's GDR2 firmware update for were clearly tied to using a non-TMobile phone on TMo (which is stupid, but not an Ativ S problem per se).
Click to expand...
Click to collapse
Well... maybe I'll just roll back to GDR2 where everything was working normally and wait for some official OTA Latin America update...I hope not to die waiting
FYI...
ROM I8750DXBMJ1_I8750OLBBMJ1 (GDR2) works without a glitch, SD Card, 3G and all that crap
Waiting for a GDR3 that actually works out of the box.

SAMSUNG CARRIER SMS/4G Issues

I recently got a new phone from AT&T. I haven't contacted them as I haven't felt it necessary yet. After recently switching from an iPhone 4, I love Android. I quickly rooted it with the Ping Pong method and installed apps such as Busy Box, Greenify, Nova Launcher, Clock Sync Adblock Plus, System Tuner, SD Maid, Titanium Backup, Uninstall, and etcetera. I listed almost all root applications due to it may being a problem with that. My phone worked fine for a while. I noticed it stopped working after some calls stopped coming through as well as texts. Randomly, I see that my texts don't go through, but after a quick restart it seems to work fine. I was wondering if there is any way of getting logs to help someone out there figure this out for me. If unrooting via SuperSU and then factory wiping my device would work please let me know. If there is any information I can provide you I will. The phone worked for the first week fine. Restarts seem to fix the issue until around ~6 hours of time using the device. It mainly sits next to me at my desk.
SMS doesn't go through or receive. Phone calls are not received (Have not tried outgoing). Cellular Data (4G/LTE) does not work.
--Edit:
I have frozen the OTA notifications from wsync. I also remove some bloatware thanks to System app remover (ROOT) by Jumobile. It gives you things that are not CRUCIAL to your system to remove. I removed a few things. Nothing relate to Samsung.
I'd make a backup backup of the phone using your favorite method (I seem to remember that titanium can do this), and try a factory reset to see if that fixes your problem. AoN
anneoneamouse said:
I'd make a backup backup of the phone using your favorite method (I seem to remember that titanium can do this), and try a factory reset to see if that fixes your problem. AoN
Click to expand...
Click to collapse
Well... Umm. dm-verify verifaction failed... So I'm guessing that I "bricked" my device. Guessing I have to plug it into my pc and do a flash somehow. Any info?
--Edit: Booted into my device with same settings. However I cannot do a factory restore as it always says dm-verify verification failed.
Beyond my knowledge. If the phone still functions, un freeze / restore all the system stuff you disabled, try again? But I'm just guessing. AoN
Use Odin to flash the factory OE2 firmware via PC.
If you're still having issues it may be a faulty SIM card.
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
MrBaltazar said:
Use Odin to flash the factory OE2 firmware via PC.
If you're still having issues it may be a faulty SIM card.
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
Click to expand...
Click to collapse
Alright, I flashed everything. Re-rooted (I tested before root if the Cellular Data/Messages worked. Cellular data did not, but messages did (and haven't had issues after root). The cellular data still DOES NOT work. I live in a location where LTE is supported. Any info?
LordNature said:
Alright, I flashed everything. Re-rooted (I tested before root if the Cellular Data/Messages worked. Cellular data did not, but messages did (and haven't had issues after root). The cellular data still DOES NOT work. I live in a location where LTE is supported. Any info?
Click to expand...
Click to collapse
This may be s silly question but have you tried toggling the 2 switches under mobile networks/mobile data off then on? One of them is enhanced 4G LTE services. I read somewhere that this might help.
Message center using the right number? 13123149810
jondroid2 said:
This may be s silly question but have you tried toggling the 2 switches under mobile networks/mobile data off then on? One of them is enhanced 4G LTE services. I read somewhere that this might help.
Click to expand...
Click to collapse
Tried every single tab under that
LordNature said:
Tried every single tab under that
Click to expand...
Click to collapse
Call AT&T tech support and have them provision your data on the back end again. Just explain that everything works except your data. This can happen if there is a data block on your line or if someone used the my AT&T app to turn off data for lines on the account.
Are you able to make phone calls?
Do you see the 4G LTE logo at the top when wifi is turned off?
Sent from my Galaxy S6 on AT&T
MrBaltazar said:
Call AT&T tech support and have them provision your data on the back end again. Just explain that everything works except your data. This can happen if there is a data block on your line or if someone used the my AT&T app to turn off data for lines on the account.
Are you able to make phone calls?
Do you see the 4G LTE logo at the top when wifi is turned off?
Sent from my Galaxy S6 on AT&T
Click to expand...
Click to collapse
4G LTE logo does not display when wifi is off.
Phone calls work.
LordNature said:
4G LTE logo does not display when wifi is off.
Phone calls work.
Click to expand...
Click to collapse
Call at&t. I'm almost sure it's not on your end.
Sent from my Galaxy S6 on AT&T

No Mobile Data Connection

I'm not sure if it's just a faulty device or what. When i first got the phone, I rooted it with success, then the stock weather app and my mobile data started not to work. The problem eventually fixed itself, but it seems to have happened again, out of the blue. I've tried everything from calling MetroPCS, to doing a fresh install, a fresh flash of both a stock and custom ROM. I even tried manually entering the APN information with no luck. The 4G LTE symbol is there, I can make and receive texts and calls and the wifi works with no issues. Could it maybe just need some sort of system update? If anyone out there has had this problem and/or has a solution for it, I'd love if you would share ti with me. I'm getting a little irritated paying for data I can't use.

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