Hiya
I have tried to do an update to mu phone via the sony companion app, it downloaded the software and then turned off my phone after about 15 minuets it came up with an error(100) make sure you have a network connection and said try again, i left my phone plugged in and it now ill not do anything it keeps turning its self back on saying "the updated failed make sure the phone is connected to the computer and try again".
any ideas what i can try ?
Thanks
Related
I try to update my z1 to android kitkat using PCC. In the middle of updating process an error occured. it says no internet connection. i try my internet connection but it still connected & works. then i click the cancel button.
i try to update again but now the PCC just show how to connect.(see my attachment picture). i press ok button but nothing happen
Yes it says connected,but i think PCC doesn't recognize my z1. it only show Sony/Sony ericson/tablet.
i disconnect the cable and try to turn on my z1 and it says "the software update failed, make sure that your phone is connected to the computer and try again"
Someone can solve this problem,please?
1. Download flashtool from flashtool.net
2. Download a ftf file from here: http://forum.xda-developers.com/showthread.php?t=2469191
Ftf file you choose should be same as Ur phone model. Followed by the version which is 14.3.A.0.681. U can choose the region you want, but it doesn't really matter.
3. After downloading, flash it by flashtool. This you can Google to know how to do it.
ahh.. somehow i find the way to start the update again
I disconnect the usb then i press the update button on PCC. there is menu to restore/update the phone. then connect again the phone to pc.
i dont know whats the problem. i try to restart and turn off the firewall
this time i failed again to update.
then
3rd try
turn on again the firewall. press volume down when connect the usb (just like the instruction on PCC). this time i succeed.
i think it will restore the phone to previous version, but i am wrong.
it already updated to kitkat.
thanks
Please my xperia z is bricked and i havnt used for over a week now,
i installed pc companion on my pc, it detected an update for my phone, i accepted the update, my phone powered down to install the update, and it got stuck there, refused coming back on, i have tried contacting sony customer service, they gave me some procedures which i have followed to the letter, i have used the pc companion to repair but it tells me there is no update for my phone or sometimes it would tell me update engine could not update your device (error 100), i have also tried using flashtool as well and it gave error, my phone is down and if i power it on it tells me update failed, make sure the phone is connected to a computer and try again,
i have tried all the repair/update procedures known to me several times, disabled my antivirus and firewall, attached is an error i got while using the flashtool...
the phone was rooted with a locked bootloader...
any solution would be highly appreciated..
Don't Upset........!!
Change your PC USB port..!! (im using 2.0 port)
then Cleen
C:\Flashtool\firmwares
folder
IT work's for me..!!
:good::good::good:
Hello guys, i really need help, i receive a warning for system update on my phone, but when i start update (connect to the computer) he say he need more then 50%battery, so i put him to charge. After charge i turn it on but he off passed a few seconds and now everytime i try to turn on he said "The software update failed. Make sure that your phone is connected to the computer and try again." And when i connect to the computer, the computer can+t find the phone because he´s turn off -.-
Anyone know how i can fix this?
Hi there,
I have some problems after I tried to downgrade my Sony Xperia Z3C from Android 5.0.2 to 4.4.4.
I hope you can help me. I searched some hours now and tried to fix it myself, but nothing helped.
Now the problem: The phone does not boot. I get following message: "the software update failed make sure that your phone is connected to the computer and try again".
So far so bad. Then I tried to put the downloaded firmware via Flashtools on the device. But the problem is, that my device disconnects every minute and after some seconds it connects again and so on. So I do not have a constant connection to load the firmware on the phone. In another thread I have read, that maybe the drivers could be the problem, but I installed the Flashmode drivers and Fastboot drivers.
Another problem is, that the hard-reset does not work. Not with vol+ and power and not with the yellow button next sim-card.
I really need help. Thank you and Kind Regards.
Is the USB port in your PC clean? I once had USB connection issues, and turned out that the USB port was all clogged up with dust. :silly:
Also, try unplugging all other non-essential USB devices before flashing and turn off anti-virus because you never know...
I bought my XZ1 Compact 5hrs ago and got notified of an update. I put it to install and after installing the phone restarted itself, however I got error message "your device has failed verification and will not work. Your device will be powered off after 5 seconds." And it dies. Same message and power off everytime I try to power it on.
Please HELP!
Try Software Repair with Sony PC Companion program
It's not bricked, as it's turning on and you're getting a message.
As above, start PC Companion, although now it's called 'Xperia companion', follow instruction on repair..