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So far have been very disappointed with my Incredible S. The phone is from Optus running:
Android 2.3.3
HTC sense 2.1
baseband: 20.2803.30.085AU_3805.04.03.15_M
Kernel: 2.6.35.9-g09f1d1f
Build number: 2.12.980.3 cl37872
I gave my wife my old HTC desire which is working better. Better sound, applications run better. I have had a few complaints from people who have called me that I sound like I am talking through a blanket (quiet). No issues with the Desire.
Talking Tom on the desire works great. On the Incredible S it has very bad lag and does not pick up that I am talking. Maybe once out of 10 times will it pick up that I am talking. This application is no big deal but it is an observation that for some reason my Incredible S is struggling compared to my Desire.
I have tried searching for some Gingerbread updates but have found nothing.
I bought the phone back home in Australia but am in Europe now so no way to return it. I will be back in Australia in about 7 months still within warranty so I am stuck with it for the time being.
Has anyone had similar experiences or are there any fixes out that maybe I have missed?
I have done a factory reset couple of days ago and no improvement was seen.
kind of sucks having an inferior product to my old HTC Desire which runs Froyo.
I forgot to mention that a couple of days ago I was speaking with someone and I could hear them but they could not hear me. Rang them back and same problem.
I have a feeling my microphone must be bad. I tried the voice recorder inbuilt in Gingerbread and the playback volume was pretty low when the volume was all the way up. Also the playback was not crystal clear and there was background noise.
Poor Call Quality and poor playback volume...
Exactly. You are right... I'm facing the same problem... 1st i thought may be the problem with my phone only or because of the network problem. I'm using this in middle east. Then i inquired about the phone and i came to know that 5 of my friends are facing the same problem and all of them are from India.
Very poor call quality and playback volume is also not clear. Having some noises in background.
Really really disappointed with HTC incredible S.
I mailed the HTC Customer care 2 or 3 times. tried all resetting and updates.
No use...
Please let me know if u find any solution for this.
[email protected]
Regards
Govinda
Call quality issues for me too.
The only workaround is to use my Bluetooth headset Mw600 and then the call quality is fine for both sides.
From what I've found on some other forums, the noise cancelling microphone is causing this issue... Didn't find solution to this though.
No issues when listening to music when using headset.
Sent from my HTC Incredible S using XDA Premium App
The back panel started making some noise after 2-3 weeks.It's kind of annoying.
Might be something wrong with your units, I have none of those problems mentioned. I have optus incredible as well, all my software info matches yours
Rellikzephyr
Sent from my HTC Incredible S using Tapatalk
Mines fine, not problems with sound or playback, I too have an Optus incredible S. I have recently flashed it with a de branded virgin rom and I still have no problems with anything. If anything the battery life is alot better after de branding my phone but call quality is great.
same problems, I love my phone but i get ALOT of complaints that people cant hear me!!!
No mic problems here with my IS. Sound is crystal clear in 720p video recording. A friend rated 7/10 of my voice over the call.
Running Gingerbread Android Revolution HD 1.0.1 and MDJ's Unity v1 kernel.
Had same problem that people complained about not hearing me. Was just dirt in the hole for microphone, cleaned it with a needle and now its working great ;D
Sent from my HTC Incredible S
maybe there's just first in the mic hole or you're covering it with your fingers or you have a case that covers it.
I have dust under the screen. It's very, very annoing. I have that phone for a month. I expected that issue from firs week. Sombady else?
No dust under my screen. Still no problems either.
Sent from my HTC Incredible S using XDA App
my call quality is exceptional since updating to android revolution hd.
music playback is great too.
but to be honest, if talking tom doesnt work, you should really take it back for a refund...
Hyper dissapointed after update to 2.3.3!
There were only one time, where a friend complained about bad hearing.
Otherwise, i don't have any problems with the IncS - so far...
sorry to bump a old thread but has anyone found a fix to the talking tom problem? doesn't matter much but still.
all the "Disappoint" comments are from ppl who only have few posts in xda forum.
are they hired guns from apple or samsung etc?
hussainmushahid said:
sorry to bump a old thread but has anyone found a fix to the talking tom problem? doesn't matter much but still.
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Get in touch with the developers might be a good thing, or try different ROM's and see if it's working in any of them.
Splux said:
Get in touch with the developers might be a good thing, or try different ROM's and see if it's working in any of them.
Click to expand...
Click to collapse
will give a non-sense ROM a try, the problem persists in all sense ROMs.
I got my HTC One today, and something I noticed is that 2 seconds after volume comes out of the speakers it's followed by a popping sound which sounds like the speakers are turning off. It's extremely annoying, and sometimes I hear a popping/clicking from the speaker when I'm not even playing sound.
Are you experiencing this, or is my unit defected? It's EXTREMELY annoying, considering the speakers are facing you, and you can't ignore it as if the sound was coming from the back of the phone.
Please let me know.
unity04 said:
I got my HTC One today, and something I noticed is that 2 seconds after volume comes out of the speakers it's followed by a popping sound which sounds like the speakers are turning off. It's extremely annoying, and sometimes I hear a popping/clicking from the speaker when I'm not even playing sound.
Are you experiencing this, or is my unit defected? It's EXTREMELY annoying, considering the speakers are facing you, and you can't ignore it as if the sound was coming from the back of the phone.
Please let me know.
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Click to collapse
I just received my second HTC One today and it has this problem (as did the first), I also get popping sounds while watching videos on youtube.
It also has the same loud hissing coming from the speakers when watching videos on youtube / playing games as my first phone. Considering audio is one of the main features of this phone it's quite disappointing.
I could probably live with the hissing / audio glitches if I didn't have dead pixels as well, oh well, time to get the Galaxy S4 I think.
-Aziki
Had 4 handsets all with this issue. All very different batch numbers. Could be a software issue but equally it might be a hardware issue, which isn't worth risking, especially when I can just get an s4 instead.
Sent from my HTC One using xda app-developers app
Have you tried disabling Beats Audio?
I've noticed a weird cut in / out when it first detects audio and engages Beats.
Probably unrelated...
It's part of the problem, beats makes the issue twice as bad, but it's still present without it.
Sent from my HTC One using xda app-developers app
It Software not hardware related. This used to happen with the One X when it first released, I think it was fixed though. Try closing all applications and running just YouTube, it normally makes the problem better. Also, if your on the Music app it won't always do it.
I have exactly the same problem
Is every handset having this problem? One of the main selling points of this device is the premium audio quality, right?
I'm having the same issue... Everytime I press the sleep button I hear a pop just a few sec later... Hope it'll be fix with the next software update... It's not a big deal, but now that I noticed that, it bother me everytime I hear it!
I disabled touch sounds, etc in sounds along with beats, and it is much better now
Sent from my Nexus 4 using Tapatalk 2
Can we join these 3 threads possibly?
Same issues on this thread can we join the 3 ?
this one and these 2
http://forum.xda-developers.com/showthread.php?p=40630257#post40630257
http://forum.xda-developers.com/showthread.php?t=2246554
I was told it's something to do with the beats audio amp/chip what ever it's called,
Sent from my HTC One using xda app-developers app
I think it maybe the EQ that the software uses. I remember when I had an AT&T One X someone made an audio mod for it that changed a lot of stuff and one of the versions had this problem but the others didn't so I don't think its a hardware issue.
What are the problems that are happening to your HTC BUTTERFLY S and state which one you currently have?
Sent from my HTC Butterfly using xda premium
daorderdillon said:
What are the problems that are happening to your HTC BUTTERFLY S and state which one you currently have?
Sent from my HTC Butterfly using xda premium
Click to expand...
Click to collapse
901e red:
-sound crackling with bass at high volumes using in ear headphones
-hiss with IEMs and cpu noise on left channel
-volume messes up (beats volume gain reversed or no gain on either mode) after plugging in headphones while speaker is playing music
Latest update also adds charging percentage animation when charging phone and you cant turn it off unless you turn the phone on standby and charge it as such
FYL21 said:
901e red:
-sound crackling with bass at high volumes using in ear headphones
-hiss with IEMs and cpu noise on left channel
-volume messes up (beats volume gain reversed or no gain on either mode) after plugging in headphones while speaker is playing music
Latest update also adds charging percentage animation when charging phone and you cant turn it off unless you turn the phone on standby and charge it as such
Click to expand...
Click to collapse
I am 901s red and don't have problems with mines at all but I didn't get my update. I also notice some phones came in an open box and mines came sealed I am now wondering if all the 901e have the same problems you do
Sent from my HTC Butterfly S using xda premium
daorderdillon said:
I am 901s red and don't have problems with mines at all but I didn't get my update. I also notice some phones came in an open box and mines came sealed I am now wondering if all the 901e have the same problems you do
Sent from my HTC Butterfly S using xda premium
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Click to collapse
I got mine in a box with the imei on the box so it did not come with stickers. It was purchased from PDA king which I think is an official seller as their main store is also official HTC service center in Taiwan. HTC Taiwan seems to partner with such store (also Fat Lizard lol weird name) s their employees are HTC.
Then again tsokh says he has similar problems on the 901s
FYL21 said:
I got mine in a box with the imei on the box so it did not come with stickers. It was purchased from PDA king which I think is an official seller as their main store is also official HTC service center in Taiwan. HTC Taiwan seems to partner with such store (also Fat Lizard lol weird name) s their employees are HTC.
Then again tsokh says he has similar problems on the 901s
Click to expand...
Click to collapse
I saw also that there were early editions also
Sent from my HTC Butterfly s using xda premium
daorderdillon said:
I saw also that there were early editions also
Sent from my HTC Butterfly s using xda premium
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Click to collapse
hmm, mine was purchased in late August, but perhaps it was one of the earlier models as the store is relatively small but then again it's part of a rather large computer market (NOVA). I wonder if any other Taiwanese users here can confirm my problems.
I think a lot of headphone amps will have distortion if volume is too high, I have an iPad 2 and I think it has an amp as its volume level is very similar to the Butterfly s, probably a tad higher. It has a similar distortion with IEMs but only at the absolute highest volume setting (which is way too high for my ears anyways). With over-ear headphones it sounds fine at max volume. With my Butterfly s, however, I notice it at 12/15 of the maximum volume already (which I consider my ideal listening volume to block out noise and hear more of the music). I do not notice any distortion with anything else but slow bass notes. The high pitched CPU noise only happens between tracks although there is still some hiss going on (only very noticeable in very quiet parts with IEMs - update seems to have fixed the continuous hiss after music is stopped).
Really should have asked for a replacement in Taiwan but I only had one week before I returned to Canada, and also took a few days going to Macau . I don't want to have it RMA'd here in Canada because it is primarily an Asian product plus so many people complaining about HTC's RMA service. (more or less so in Taiwan, probably slightly better)>
Droider.se a Swedish HTC fan site said they had similar problem as mine with a partially "broken" UrBeats headphones while a new UrBeats sounds fine. Well I think Beats headphones have higher impedance so they might not distort as much (but then I'm not a fan of the Beats sound)
Received mine through negri electronics, and am not happy!!!!! The phone itself is amazing, but i do have one dead pixel!! And it squeaks when bending a little. I can live with these minor problems. What i cant live with, is the fact that i paid 750.00 for a NEW phone, and got one already opened!!!! I assumed that it was standard operation procedure, to make sure the device worked, and wasnt cracked, or shattered etc. etc.
Boy, was i wrong!! Seems like Negri, has a "open box special" on their website. Lol! I must have got in on this deal unknowingly!!!! At twice the cost! Im gonna post a couple screenshots, and i suggest anyone else who has had this happen, stand up, and say something! Ive been sending email after email trying to reach a manager. I will contact better business if i have to. This is unacceptable, and im not gonna settle for a bargain phone, at a full retail price!!!
If u notice, in the screenshot, there is no mention of a "open box special" because, thats not what i paid for!
https://db.tt/7cp9WrDm
https://db.tt/XRYUhta4
Sent from my HTC Butterfly S using XDA Premium 4 mobile app
zounduser said:
Received mine through negri electronics, and am not happy!!!!! The phone itself is amazing, but i do have one dead pixel!! And it squeaks when bending a little. I can live with these minor problems. What i cant live with, is the fact that i paid 750.00 for a NEW phone, and got one already opened!!!! I assumed that it was standard operation procedure, to make sure the device worked, and wasnt cracked, or shattered etc. etc.
Boy, was i wrong!! Seems like Negri, has a "open box special" on their website. Lol! I must have got in on this deal unknowingly!!!! At twice the cost! Im gonna post a couple screenshots, and i suggest anyone else who has had this happen, stand up, and say something! Ive been sending email after email trying to reach a manager. I will contact better business if i have to. This is unacceptable, and im not gonna settle for a bargain phone, at a full retail price!!!
If u notice, in the screenshot, there is no mention of a "open box special" because, thats not what i paid for!
https://db.tt/7cp9WrDm
https://db.tt/XRYUhta4
Sent from my HTC Butterfly S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Damn that really sucks. so much for 440 ppi though because I thought you wouldn't be able to see a dead pixel lol.
I think squeaking when bending is somewhat unavoidable my One X+ also made creaking sounds when bending. They're both "plastic" phones though the HOX+ has a really nice unibody it feels rugged. I bought the BS mainly because I would want an unlocked phone to use when travelling, unfortunately, the next time I go to Taiwan I think I'll need to take up 2 weeks for RMA and who knows, it might not even be the headphone amp but the DAC itself or something else...
Do you have problems with audio quality such as bass crackling?
FYL21 said:
Damn that really sucks. so much for 440 ppi though because I thought you wouldn't be able to see a dead pixel lol.
I think squeaking when bending is somewhat unavoidable my One X+ also made creaking sounds when bending. They're both "plastic" phones though the HOX+ has a really nice unibody it feels rugged. I bought the BS mainly because I would want an unlocked phone to use when travelling, unfortunately, the next time I go to Taiwan I think I'll need to take up 2 weeks for RMA and who knows, it might not even be the headphone amp but the DAC itself or something else...
Do you have problems with audio quality such as bass crackling?
Click to expand...
Click to collapse
Mine came in open box too, but I bought it from local seller, as the phone would cost me more than 1000$ with customs taxes. anyway, I checked if everything works during a week including testing for dead pixels. I don't hear any squeaking when bending. Regarding the sound, I have the same issue as FYL21, but I really don't bother about it, as I don't listen to music on such volume level when the hiss or crackling are noticeable with my stock headphones. However, I still prefer listening to music with high-impendance earphones (borrowed AT ESW9 from my friend for some time - really like the soundstage).
zounduser said:
Received mine through negri electronics, and am not happy!!!!! The phone itself is amazing, but i do have one dead pixel!! And it squeaks when bending a little. I can live with these minor problems. What i cant live with, is the fact that i paid 750.00 for a NEW phone, and got one already opened!!!! I assumed that it was standard operation procedure, to make sure the device worked, and wasnt cracked, or shattered etc. etc.
Boy, was i wrong!! Seems like Negri, has a "open box special" on their website. Lol! I must have got in on this deal unknowingly!!!! At twice the cost! Im gonna post a couple screenshots, and i suggest anyone else who has had this happen, stand up, and say something! Ive been sending email after email trying to reach a manager. I will contact better business if i have to. This is unacceptable, and im not gonna settle for a bargain phone, at a full retail price!!!
If u notice, in the screenshot, there is no mention of a "open box special" because, thats not what i paid for!
https://db.tt/7cp9WrDm
https://db.tt/XRYUhta4
Sent from my HTC Butterfly S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
thats bad lol i had to tell you all it didnt make sense the box coming open because my friend got one from fgs trading on amazon and we sent it back the camera was not focusing and that too came in an open box
901s- makes a squeaky sound at the back of the phone near the volume rocker when push or pressed
-speaker cracking sometimes at high volume
Anyone has any problem s like this???
Sent from my HTC Butterfly s using xda app-developers app
That's not a big issue lol
Sent from my HTC Butterfly s using xda premium
Bryannrx said:
-speaker cracking sometimes at high volume
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Click to collapse
Are you also getting headphone crackling at high volumes with bass?
Test song: https://app.box.com/s/71ernfnfrucms6iggetk
I think a little bit of crackling with speakers is somewhat normal; a lot of people with HTC One reported the same issue as well, to which turning Beats audio ON might actually stop it because it lowers the volume of the speaker while for headphones it increases volume slightly.
I think this 1.9gHz Qualcomm chip is quite problematic considering the Galaxy S4 had very similar audio problems using headphones... It seems to only affect some units though. The problem is nobody else has reported such problems to HTC so they think mine should be RMA'd and I don't think everyone has this problem. If the problem lies within the DAC, I am not sure if they can replace the SoC...
As for the creaking you have noticed, it seems like there is a space of air near where the volume rocker is. It isn't much of a problem
Stupid question here but what is the different between the E and S models? Does one have different specs or something along those lines?
Datafiend said:
Stupid question here but what is the different between the E and S models? Does one have different specs or something along those lines?
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Click to collapse
the only difference is that 901s supports LTE frequencies, 901e doesn't have LTE. All other specs are similar.
tsokh said:
the only difference is that 901s supports LTE frequencies, 901e doesn't have LTE. All other specs are similar.
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Click to collapse
Ah. Thanks for the clarification.
FYL21 said:
Are you also getting headphone crackling at high volumes with bass?
Test song: https://app.box.com/s/71ernfnfrucms6iggetk
I think a little bit of crackling with speakers is somewhat normal; a lot of people with HTC One reported the same issue as well, to which turning Beats audio ON might actually stop it because it lowers the volume of the speaker while for headphones it increases volume slightly.
I think this 1.9gHz Qualcomm chip is quite problematic considering the Galaxy S4 had very similar audio problems using headphones... It seems to only affect some units though. The problem is nobody else has reported such problems to HTC so they think mine should be RMA'd and I don't think everyone has this problem. If the problem lies within the DAC, I am not sure if they can replace the SoC...
As for the creaking you have noticed, it seems like there is a space of air near where the volume rocker is. It isn't much of a problem
Click to expand...
Click to collapse
Some ppl are having software issues and some isn't we want to kno which phone has the problems
Datafiend said:
Stupid question here but what is the different between the E and S models? Does one have different specs or something along those lines?
Click to expand...
Click to collapse
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
I am using 901e. I have a serious purple camera tint issue.
Sent from my HTC Butterfly s using xda app-developers app
What u mean purple tint send a photo image
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
daorderdillon said:
What u mean purple tint send a photo image
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I mean that you can notice purple color in picture when you take a picture in low light condition. You can Google for more information and sample picture. Here are some keyword to search "HTC purple camera".
Sent from my HTC Butterfly s using xda app-developers app
I was wondering if anyone has experienced a drop in sound levels of the One's speakers.
When I bought the phone I was blown away by the quality and volume of "BoomSound". I've started tinkering with the phone and installed different ROMs and then I've S-OFFed did the GPE ruu conversion and then back to Sense complete stock (via RUU). In the middle of all this I noticed the volume and quality of the front speakers is not what it once was. First I just thought I was getting used with the phone and was just crazy, but now I bought a new One for my wife and oh my do those speakers "boom".
Setting the new One to half volume is about as loud as my One at full volume, plus mine clip at full volume.
Question is, anyone else has experienced this? Is it a hardware problem (I dropped the phone a couple of times) or is it because all the software stuff.
I'm also thinking the small grill might be clogged and muffle the sound, but I'm afraid to stick something in there (like a pin) because of damaging the speakers even worse.
The volume was lowered by HTC in the 4.3 update so probably this is the reason. Any custom ROMs which use the same base have lower volume. Did your wife's new One get the latest update? Probably after the update the volume will be lower too.
Hmmm, did not know that. You are right, she didn't do the update to 4.3 yet. Why would they do that? Is there a tweak to bring back the old levels?
Sent from my Nexus 7 using Tapatalk
I heard a few issues with people blowing the speakers from the loud volume and that's why. Perhaps if you dig around you might find a tweak somewhere
Sent from my HTC One using XDA Premium 4 mobile app
My HTC One's speakers are really quiet. On maximum they sound quieter than Desire HD's... How can I fix that and possibly without root ? :angel:
+1... I have never been happy with the loudness, even sent my HTC to the service and apparently they replaced faulty speakers but I can't hear the difference. I compared my one with couple ones in several shops and mine was always quieter. There are threads "how to decrease volume on htc one" as people complain it is too loud, I wish my was that loud
Sent from my HTC One using xda app-developers app
Sometimes my speakers are even working and restart fixes it... Htc replied to me that I should compare it to other htc-s and if its bad i should restore defaults and try safe mode on the phone.. Neither of them fixes it... I heard it got screwed with the 4.3 update because people requested, but thats way too quiet.. "Boomsound"... Sure... I get the loudness I want in the toilet...