Since this phone was confirmed to be able to remove the battery back is there anyway to buy new backs? I searched and found nothing. I scratched mine and would like a new one of the same color.
Sent from my LG-D801 using xda premium
C-4Nati said:
Since this phone was confirmed to be able to remove the battery back is there anyway to buy new backs? I searched and found nothing. I scratched mine and would like a new one of the same color.
Sent from my LG-D801 using xda premium
Click to expand...
Click to collapse
It is not possible to remove the back
In my country you can get back cover from LG service centre for $9
Sent from my LG-D802 using xda app-developers app
leocal79 said:
It is not possible to remove the back
Click to expand...
Click to collapse
Yes it is.
Sent from my LG-D801 using xda premium
C-4Nati said:
Yes it is.
Sent from my LG-D801 using xda premium
Click to expand...
Click to collapse
I have the Verizon version and it is not removable maybe yours is different
leocal79 said:
I have the Verizon version and it is not removable maybe yours is different
Click to expand...
Click to collapse
I removed the verizon back cover yesterday. Its super easy. Get it started with a credit card and it pops off
Sent from my LG-D800 using xda app-developers app
Rockliveson123 said:
I removed the verizon back cover yesterday. Its super easy. Get it started with a credit card and it pops off
Sent from my LG-D800 using xda app-developers app
Click to expand...
Click to collapse
I will have to try that
---------- Post added 16th October 2013 at 12:01 AM ---------- Previous post was 15th October 2013 at 11:55 PM ----------
leocal79 said:
I will have to try that
Click to expand...
Click to collapse
All this headache for what looks similar to an aftermarket wireless charging set up what a disappointment. Why bother to make a non removable battery when its easy to remove
I want
Something like this would be amazing
leocal79 said:
I will have to try that
---------- Post added 16th October 2013 at 12:01 AM ---------- Previous post was 15th October 2013 at 11:55 PM ----------
All this headache for what looks similar to an aftermarket wireless charging set up what a disappointment. Why bother to make a non removable battery when its easy to remove
Click to expand...
Click to collapse
Quoted himself. Lol.
Sent from my LG-D801 using xda premium
A few days ago I had to remove mine to get a stuck SIM tray out (I failed on my attempt to cut my SIM card) LOL
So yes, as far as I know all G2 versions have removable backs.
Cheers!
I'm sure it will become available sooner or later. The "non-removable" backs to me and my wife's razr and razr maxx became available.
I wonder if you can buy them from LG
leocal79 said:
I wonder if you can buy them from LG
Click to expand...
Click to collapse
Probably not because they aren't supposed to be removable. The motorola backs had to be purchased 3rd party, but they were OEM.
crashN2u said:
Probably not because they aren't supposed to be removable. The motorola backs had to be purchased 3rd party, but they were OEM.
Click to expand...
Click to collapse
Why not? LG service centre in my country sell it.
Sent from my LG-D802 using xda app-developers app
meld said:
Why not? LG service centre in my country sell it.
Sent from my LG-D802 using xda app-developers app
Click to expand...
Click to collapse
Well, if you live in a country that sells the version with the removable back and battery, that explains that. Here in the US, it is not available through LG. The only parts available through a 3rd party are the screen and digitizers. I've never had to buy parts from LG before. I'm basing my comment on my experience with motorola. The back is not meant to be user removable or replaceable. Motorola will not provide the parts. You have to go through a 3rd party. At least, that's how it was when I reached out to them.
crashN2u said:
Well, if you live in a country that sells the version with the removable back and battery, that explains that. Here in the US, it is not available through LG. The only parts available through a 3rd party are the screen and digitizers. I've never had to buy parts from LG before. I'm basing my comment on my experience with motorola. The back is not meant to be user removable or replaceable. Motorola will not provide the parts. You have to go through a 3rd party. At least, that's how it was when I reached out to them.
Click to expand...
Click to collapse
Actually all G2 version is removable back cover. (not sure about verizon)
My country sell international version D802, to open back cover is not that hard.
I see LG technician open back cover,to fix cracking sound.
And you can buy back cover for $9
meld said:
Actually all G2 version is removable back cover. (not sure about verizon)
My country sell international version D802, to open back cover is not that hard.
I see LG technician open back cover,to fix cracking sound.
And you can buy back cover for $9
Click to expand...
Click to collapse
You're missing the point. Of course it can be opened. It's not supposed to be by the average consumer, which is why some of these companies don't sell parts to the average consumer. Doing it yourself voids the warranty because you are not supposed to do it. Only a technician is supposed to in order to keep the wareanty intact.
crashN2u said:
You're missing the point. Of course it can be opened. It's not supposed to be by the average consumer, which is why some of these companies don't sell parts to the average consumer. Doing it yourself voids the warranty because you are not supposed to do it. Only a technician is supposed to in order to keep the wareanty intact.
Click to expand...
Click to collapse
I think just remove back cover will not be void the warranty, because no hologram sticker cover it.
And even no screw, and to open, we don't need screwdriver to open it.
And my comment is based on this post
I'm just saying you can buy back cover form LG
leocal79 said:
I wonder if you can buy them from LG
Click to expand...
Click to collapse
crashN2u said:
Probably not because they aren't supposed to be removable. The motorola backs had to be purchased 3rd party, but they were OEM.
Click to expand...
Click to collapse
That's great that they provide the part. I didn't know that. I was basing my answer on previous experiences from another manufacturer who provided a very similar product.
As for voiding the warranty, that will depend on the manufacturer. Here is the reason why LG could refuse to warranty the device.
1) Defects or damages resulting from use of the product in other than it's normal and customary manner.
It doesn't matter how easy it is to remove the back cover. It was not designed to be consumer removable. Therefore, removing it is altering or using a device in a way that it was not intended. Even if your issue has nothing to do with you removing the back cover, if LG were to find out, they could technically void your warranty citing that it has been tampered with.
I'm not saying they will do that, just that they could. I deal with consumer electronics warranty issues almost daily. I've seen warranties denied for similarly ridiculous reasons.
meld said:
I think just remove back cover will not be void the warranty, because no hologram sticker cover it.
And even no screw, and to open, we don't need screwdriver to open it.
And my comment is based on this post
I'm just saying you can buy back cover form LG
Click to expand...
Click to collapse
Well you got a point though.
I gotta try checking this out with the service centre in my country.
You're from Jakarta?
Related
Please help me keep track of replacement parts for this phone. So far I have found:
LCD + Digitizer
OEM Battery Samsung
OEM Battery from eTrade(cheaper)
2A OEM Charger
Rear Housing Sapphire
Rear Housing Grey
Back Camera Module
Flex cable with SIM holder and wireless charging pins
Flex cable with charging port and mic
How to take it apart
Do this at your own risk, remember that you have 1 year warranty, you should first try getting samsung or AT&T to replace.
Would be great if a replacement back was available. I contacted Samsung and they said one is not available and do not have an ETA when it will be.
jeremy1701 said:
Would be great if a replacement back was available. I contacted Samsung and they said one is not available and do not have an ETA when it will be.
Click to expand...
Click to collapse
hopefully soon. I would prefer a wireless charging back with the seal
joshuadjohnson22 said:
Please help me keep track of replacement parts for this phone. So far I have found:
LCD + Digitizer
OEM Battery
2A OEM Charger
Click to expand...
Click to collapse
Even though it's not directly from Samsung, this battery is from the same website as the LCD + Digitizer and it only costs $15. It might be worth posting.
Devo7v said:
Even though it's not directly from Samsung, this battery is from the same website as the LCD + Digitizer and it only costs $15. It might be worth posting.
Click to expand...
Click to collapse
added, thanks
I'm on my second s4 now. My first one's USB port died.
I wonder if that's something that would be possible for mere mortals to fix...
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Dannar said:
I'm on my second s4 now. My first one's USB port died.
I wonder if that's something that would be possible for mere mortals to fix...
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
yeah that looks easy to replace.
For the i337 here is the part http://www.etradesupply.com/oem-samsung-galaxy-s4-sgh-i337-charging-port-flex-cable-ribbon.html
You guys are so lucky LCD and digitizer for the active is dirt cheap haha
Sent from my GT-I9505G using Tapatalk 4 Beta
joshuadjohnson22, I found genuine battery covers for anyone that needs it. A bit pricey, but it is all I've seen so far.
http://www.ebay.com/itm/Genuine-Sam...K_Replacement_Parts_Tools&hash=item5d420fce4f
mrmartin86 said:
joshuadjohnson22, I found genuine battery covers for anyone that needs it. A bit pricey, but it is all I've seen so far.
http://www.ebay.com/itm/Genuine-Sam...K_Replacement_Parts_Tools&hash=item5d420fce4f
Click to expand...
Click to collapse
Thanks, if someone makes an offer and the seller approves please tell us the amount
*updated with rear housing*
Updated with more content
Amazon has the 2amp charger for 9 bucks 3" cord witch I like
Sent from my SAMSUNG-SGH-I537
Would be cool if the camera module was swappable with the i9500, hey at least I can dream!
robstunner said:
Would be cool if the camera module was swappable with the i9500, hey at least I can dream!
Click to expand...
Click to collapse
Yeah, if the connectors are the same it would be a simple driver change. We would need a little help but it would be possible. We do not know if they are the same.
tanasczn said:
I contacted Samsung and they said one is not available and do not have an ETA when it will be.
Click to expand...
Click to collapse
one? What are you referring to?
joshuadjohnson22 said:
Yeah, if the connectors are the same it would be a simple driver change. We would need a little help but it would be possible. We do not know if they are
Click to expand...
Click to collapse
Yea, I completely disassembled the s4a already, it's very easy and zedomax has a great tutorial on YouTube, then only problem is two fold. Does it if and is it waterproof
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4 Beta
robstunner said:
Yea, I completely disassembled the s4a already, it's very easy and zedomax has a great tutorial on YouTube, then only problem is two fold. Does it if and is it waterproof
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Exactly, if it doesn't fit you can buy a replacement back for around 11 (see op) and try to modify and seal. May take some work but it would be sweet!
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
thx
joshuadjohnson22 said:
Exactly, if it doesn't fit you can buy a replacement back for around 11 (see op) and try to modify and seal. May take some work but it would be sweet!
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
Click to expand...
Click to collapse
I wonder if the waterproofing is part of the camera though
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4 Beta
robstunner said:
I wonder if the waterproofing is part of the camera though
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Only one way to find out
If you can get a replacement housing and a s4 camera sensor and then mod them together... I would use some type of sealant and put it around the edge of the sensor and take a drop of water and see if it gets past the housing. Of course do this before putting your system board in the housing... Just as a test. Not sure if it is worth it to you but if we could successfully mod the S4 camera on the active and keep water proof I think most active users will do it. It appears that samsung thought about using the 13 mp sensor but changed their minds because of supply demands.
If I had some extra money I would give it a shot. But my wife would get mad for me tossing out around 30-50 bucks for just a chance of a working mod. any unmarried people out there willing to try?
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
So my wife was home alone when her new Moto X arrived. She read somewhere on the AT&T site that she needed a number off the battery, so - being used to her old Galaxy SII - she proceeded to pry off the back case. Obviously it came off all at once and tore a good amount of stuff off with it, and now I'm home early from work looking at a bit of a mess.
I'm a layman, but I can see that the following components are damaged:
Volume rocker / power button ribbon torn at the power button side
Antennae torn off completely (ribbon cable intact), square grey segments left behind on the battery
Camera ribbon detached from circuit board but seems to be intact
Random black tape torn off
Needless to say, with a busted phone, void warranty, and wife in tears... I need some help from XDA. What are my options? Repair it myself? Take it to a shop? Call it a loss and buy a Nexus off-contract? We don't have any upgrades left and can't really afford to buy a new smartphone at full price.
I uploaded photos of the damage to imgur, but I guess I don't have enough posts to supply the link. I uploaded them as attachments, hope that works.
Was what she read from the site from a att employee?
Sent from my XT1058 using XDA Free mobile app
southern87 said:
Was what she read from the site from a att employee?
Sent from my XT1058 using XDA Free mobile app
Click to expand...
Click to collapse
No, she found a YouTube video for disassembling a Moto... G.
Something about knowing enough to be dangerous.
Anyway, I got on the phone with Motorola support and (shockingly?) they're replacing the phone at no cost. Even paying for return shipping. Go Motorola!
This thread can be locked now, sorry for the disturbance.
You're probably gonna have to pay for a repair. Warranty is more than likely void. They will obviously know the back was taken off.
Sorry!
---------- Post added at 11:07 PM ---------- Previous post was at 11:06 PM ----------
Just read post above me. Lol
How awesome of Motorola. ?
Tell her not to do it again....or I'm sure they're not helping again. Lol
Genesis Knight said:
No, she found a YouTube video for disassembling a Moto... G.
Something about knowing enough to be dangerous.
Anyway, I got on the phone with Motorola support and (shockingly?) they're replacing the phone at no cost. Even paying for return shipping. Go Motorola!
This thread can be locked now, sorry for the disturbance.
Click to expand...
Click to collapse
Wow hats off to them. That's totally something my wife would do so I feel for you.
Send your wife back for reprogramming.
;^)
ChrisAG said:
Send your wife back for reprogramming.
;^)
Click to expand...
Click to collapse
OMG awesome!! LOL LOL LOL
So I was using my vs980 today and I unlocked it and noticed columns of dead pixels along the right hand side. This phone was bought in may and has always been in a case and has never been dropped. Is this a known issue with the phone? Do I bring it to Verizon or contact LG?
Haswell4200 said:
So I was using my vs980 today and I unlocked it and noticed columns of dead pixels along the right hand side. This phone was bought in may and has always been in a case and has never been dropped. Is this a known issue with the phone? Do I bring it to Verizon or contact LG?
Click to expand...
Click to collapse
Known issue. Usually occurs after flashing, but has been reported not always the case.
If you're rooted, return to stock and warranty that bad boy.
Sent from my VS980 4G using XDA Premium 4 mobile app
Okay I flashed a lot in the past few days. Is there anything I need to do besides returning to stock?
Haswell4200 said:
Okay I flashed a lot in the past few days. Is there anything I need to do besides returning to stock?
Click to expand...
Click to collapse
Nope. Just make sure it says unrooted in settings and in download mode. I also went in and registered the my Verizon app and played a bit, just to make sure. But that's probably not necessary.
Sent from my VS980 4G using XDA Premium 4 mobile app
I've been reading online about it and it seems to happen to certain panels. Do I need to flash a different kernel to fix it? I noticed that when using the phone that some of the lines will disappear then reappear. I also have the jdi panel if that helps.
Haswell4200 said:
I've been reading online about it and it seems to happen to certain panels. Do I need to flash a different kernel to fix it? I noticed that when using the phone that some of the lines will disappear then reappear. I also have the jdi panel if that helps.
Click to expand...
Click to collapse
Once the pixels are dead, you need a new panel.
Mine went on me yesterday when I was restoring a rom, just flashed it back to stock last night so I can take it in the store and get it replaced.
When did you buy yours? I would rather bring it into the store than warranty it.
Well Ive gone from six black lines to four. They keep disappearing.
Haswell4200 said:
When did you buy yours? I would rather bring it into the store than warranty it.
Click to expand...
Click to collapse
February, even if you take it to the store, they are just going to ship you another one. Mine's coming Tuesday, hoping it's not a messed up refurb.
OK thank you
mjones73 said:
February, even if you take it to the store, they are just going to ship you another one. Mine's coming Tuesday, hoping it's not a messed up refurb.
Click to expand...
Click to collapse
I got my replacement yesterday, I think it's a new phone, it had the LG protectors on it vs the generic wrap I've seen on refurbs.
mjones73 said:
I got my replacement yesterday, I think it's a new phone, it had the LG protectors on it vs the generic wrap I've seen on refurbs.
Click to expand...
Click to collapse
I got mine today. It had some stickers an it and said "certified like new replacement" I think it's a refurb. How do I prevent black lines if I want to flash again?
Haswell4200 said:
I got mine today. It had some stickers an it and said "certified like new replacement" I think it's a refurb. How do I prevent black lines if I want to flash again?
Click to expand...
Click to collapse
It's a risk with flashing roms, there's no one answer on how to stop it.
Mine done this after flashing and I sent mine in and got new one and they never said a thing
Sent from my VS980 4G using XDA Free mobile app
Has anyone gotten a white screen replacement on their black model? I need a new screen because one part of my screen is unresponsive and I'm out of warranty. I'm planning on buying a new phone later (hopefully nexus 6) but for now I've decided id like to fix my g2 and keep it for a while longer now that I saw its getting lollipop.
So I was wondering does the white screen fit same as black? I'm kinda bored of. The black and since I need a new screen I thought I might as well get a white one. Please only respond if your 100% sure because I don't want to buy it and take apart my phone only to find it doesn't fit the same (which I don't see why it shouldn't but just v want to make sure)
After I may also order a new back cover in white since they're only like 10-20 dollars and just remodel my whole phone
The back cover I have now is adjudged and scratched so I might as well.
Thanks!
Sent from my LG-VS980
Bump. Anyone? I guess I'll just grab a black one just to be safe and just get a white back to get a nice contrast like the nexus 5
Sent from my LG-VS980
Not sure but color really shouldn't make any difference at all...
Sent from my LG-LS980 using XDA Free mobile app
jr71x said:
Not sure but color really shouldn't make any difference at all...
Sent from my LG-LS980 using XDA Free mobile app
Click to expand...
Click to collapse
That's what I was thinking too but just wanted to make sure because the materials are slightly different. I'll just send an email over to lg and see if they can give me any useful info.
And does anyone know a good video to follow for replacing a screen? I've never done it with a g2 and it looks pretty complicated when I looked one up. Is there no way to do it without removing the whole mother board and buttons and everything? The guy looked like he was ripping things off so I'm worried about following that video. If anyone knows a reliable one please link it thanks
abdel12345 said:
That's what I was thinking too but just wanted to make sure because the materials are slightly different. I'll just send an email over to lg and see if they can give me any useful info.
And does anyone know a good video to follow for replacing a screen? I've never done it with a g2 and it looks pretty complicated when I looked one up. Is there no way to do it without removing the whole mother board and buttons and everything? The guy looked like he was ripping things off so I'm worried about following that video. If anyone knows a reliable one please link it thanks
Click to expand...
Click to collapse
I repair phones for a living.
Swapping the colors will not matter, they all fit the same.
Order the assembly (glass and LCD) part by your G2's model number, as the ribbon cable connectors are different sizes varied by model numbers.
Sent from my VS985 4G using XDA Free mobile app
---------- Post added at 09:17 AM ---------- Previous post was at 09:08 AM ----------
Oh, and here is a video tutorial.
Just follow it closely.
http://youtu.be/1Cr94FxMGh4
Sent from my VS985 4G using XDA Free mobile app
RBarnett09 said:
I repair phones for a living.
Swapping the colors will not matter, they all fit the same.
Order the assembly (glass and LCD) part by your G2's model number, as the ribbon cable connectors are different sizes varied by model numbers.
Sent from my VS985 4G using XDA Free mobile app
Click to expand...
Click to collapse
Great thanks. And do you have any advice? I used to work at a cell phone store but only for a year and the only phone I've fixed was an iPhone because they're relatively easy to do and there lots of guides. For g2 I found only one video for vs980 and it seems really complicated. Should I just take it to someone. who does this for a living? I wanted to do that in the first place but they v wanted to charge me 175 dollars. to fix when I can get a brand new screen for as low as 50-75 dollars so I think the extra 100 is a bit much considering a g2 can easily be bought for 200-300 dollars
abdel12345 said:
Great thanks. And do you have any advice? I used to work at a cell phone store but only for a year and the only phone I've fixed was an iPhone because they're relatively easy to do and there lots of guides. For g2 I found only one video for vs980 and it seems really complicated. Should I just take it to someone. who does this for a living? I wanted to do that in the first place but they v wanted to charge me 175 dollars. to fix when I can get a brand new screen for as low as 50-75 dollars so I think the extra 100 is a bit much considering a g2 can easily be bought for 200-300 dollars
Click to expand...
Click to collapse
The video link I posted should help.
Basically they are all the same internally except for different cable connector sizes. All the repair steps are the same.
Watch the video and if it looks like something you don't feel confident doing, I'd definitely recommend taking it somewhere to get repaired.
My shop does take mail-in repairs and we charge $100 flat for G2 screen repairs. Let that be an option too if you feel you must have it repaired. Of course waiting on shipping and all that sucks but you'd likely save a chunk.
But yeah, definitely have someone repair it IF you don't feel confident... you don't want to mess it up beyond repair.
Sent from my VS985 4G using XDA Free mobile app
RBarnett09 said:
The video link I posted should help.
Basically they are all the same internally except for different cable connector sizes. All the repair steps are the same.
Watch the video and if it looks like something you don't feel confident doing, I'd definitely recommend taking it somewhere to get repaired.
My shop does take mail-in repairs and we charge $100 flat for G2's screen repairs. Let that be an option too if you feel you must have it repaired. Of course waiting on shipping and all that sucks but you'd likely save a chunk.
But yeah, definitely have someone repair it IF you don't feel confident... you don't want to mess it up beyond repair.
Sent from my VS985 4G using XDA Free mobile app
Click to expand...
Click to collapse
Alright thanks. I'll watch that video and see how I feel about it.
Thanks for the offer but I don't think I'll be able to do a mail in since currently this is the only phone I have. If I don't feel confident about it I might just buy a screen and then take it into the old store I worked at. I've been trying to avoid it because I quit but the guys there were nice and reliable so maybe they'll give me a deal
abdel12345 said:
Alright thanks. I'll watch that video and see how I feel about it.
Thanks for the offer but I don't think I'll be able to do a mail in since currently this is the only phone I have. If I don't feel confident about it I might just buy a screen and then take it into the old store I worked at. I've been trying to avoid it because I quit but the guys there were nice and reliable so maybe they'll give me a deal
Click to expand...
Click to collapse
Totally know what you mean.
It's really not a bad repair. If you decide to do it, just follow directions and take your time on it. In my opinion, the hardest part of repairing a G2 is getting the plastic back off. Lol.
Good luck with it.
Sent from my VS985 4G using XDA Free mobile app
I'm new to t-mo, and I'm gonna need a replacement (i'm just not getting the same battery life as others, regardless of what rom \ kernel combo i use final step is replacement).
How is the process?
how's the quality of the replacement units?
Is anyone using a replacement unit?
Edit: Would like your input ASAP as i'm possibly ordering the replacement today
(former Verizon customer, where CLNR (certified like new replacements aka refurbished) were trash and expected to fail as soon as humanly possible)
The replacement process is fairly painless.
Just call 611 and don't tell them you are rooted.
Odin to stock. Factory reset for good measure.
They send you a new phone and you send in the old one. You usually get an extra back cover and battery out of the process.
I never have received a refurbished unit, but others may have.
10-K said:
The replacement process is fairly painless.
Just call 611 and don't tell them you are rooted.
Odin to stock. Factory reset for good measure.
They send you a new phone and you send in the old one. You usually get an extra back cover and battery out of the process.
I never have received a refurbished unit, but others may have.
Click to expand...
Click to collapse
Thank you for your advice sir.
Kind of doing this out of not finding any other solutions to my battery woes.
Def gonna do this, they are charging me a 5$ warranty fee? (never experienced such with verizon)
Have you tried a different battery?
You might just have a bad battery.
I'm on firekat v10, and my battery life has never been better on any device.
10-K said:
Have you tried a different battery?
You might just have a bad battery.
I'm on firekat v10, and my battery life has never been better on any device.
Click to expand...
Click to collapse
Haven't tried a different battery. I have done spin test and tested it via multimeter and all came out well.
Got a couple replacements. All were "refurbs" but they were pretty much new with all the plastics unpeeled. I didnt have a battery issue, so standard shipped is just the unit without battery, cover, stylus. I just use what I had on original and send my old unit back in the same box. It was painless and I didnt have to sacrifice my phone first, just waited for the replacement to come in.
The downside to the replacements that come with no extra cushioning, the Note has moveable parts in the camera since its got an optical stabilizer. Got 2 duds that where I had to slap the phone in order to focus (apparently a common problem). So on the 3rd replacement, it was all good. I'm still a happy camper, as long as it didnt cost me, I was good.
madmike23 said:
Got a couple replacements. All were "refurbs" but they were pretty much new with all the plastics unpeeled. I didnt have a battery issue, so standard shipped is just the unit without battery, cover, stylus. I just use what I had on original and send my old unit back in the same box. It was painless and I didnt have to sacrifice my phone first, just waited for the replacement to come in.
The downside to the replacements that come with no extra cushioning, the Note has moveable parts in the camera since its got an optical stabilizer. Got 2 duds that where I had to slap the phone in order to focus (apparently a common problem). So on the 3rd replacement, it was all good. I'm still a happy camper, as long as it didnt cost me, I was good.
Click to expand...
Click to collapse
Alright....
My main concern was getting duds, because when i was with verizon nearly 4\5 refurb devices were bad.
I"ll make sure i check camera and screen \ touch screen sensitivity before i root and rom-
masri1987 said:
Alright....
My main concern was getting duds, because when i was with verizon nearly 4\5 refurb devices were bad.
I"ll make sure i check camera and screen \ touch screen sensitivity before i root and rom-
Click to expand...
Click to collapse
I actually rooted and rom-ed all of them. LOL! But I odined back to stock before sending it back. Still triggered knox, but oh well...
just flash a stock looking rom like firekat and send it back; Tmobile couldnt care less if you are rooted or tripped knox
I got a replacement Note 4 from T mobile a month or so after the Note 4 was released. The phone did not come with a back cover nor anything else. Although it appeared new, it still had the factory screen saver on as well as the side bezel covers. There was an app that tests for refurbishment which indicated my unit was new. Not that it matters as I sent it back and kept my original one.
As I was not a jump customer they wanted to charge me quiete a few for postage ( I think $20 ) and processing, and it also took a week. They tried to sell me jump, by saying if I had jump it would have only cost me $5 and that I'd get priority mail 3 days. I dont buy into that rheteric, that also is not very Uncarrier of them - my opinion.
I dont rate their replacement program at all, only because they dont offer centers whereby you could walk in and get it swapped out like ATT. As well as them charging a premium to swap a defective phone.
And as for madmike23 not paying for replacement I guess he got that fee waived. Like I did. But like I said they charge for this service.
masri1987 said:
I'm new to t-mo, and I'm gonna need a replacement (i'm just not getting the same battery life as others, regardless of what rom \ kernel combo i use final step is replacement).
How is the process?
how's the quality of the replacement units?
Is anyone using a replacement unit?
Edit: Would like your input ASAP as i'm possibly ordering the replacement today
(former Verizon customer, where CLNR (certified like new replacements aka refurbished) were trash and expected to fail as soon as humanly possible)
Click to expand...
Click to collapse
What is replacing the device gonna do in this instance .....sigh this is why rates go up and up every year.....stop comparing yourself to others and worry about you. Get a new battery, two even it's removable. You could have poor coverage so battery drain or app running in background etc your usage isn't the same as the nexts, and I hope they deny your claim.
I was gonna say something else and it slipped my mind but I digress
Sent from my: SM-N910T/SQC100-4 PIN:2BFE4937 T-Mobile 4G LTE Facebook.com/UnFazedRebel
---------- Post added at 11:42 PM ---------- Previous post was at 11:41 PM ----------
Oh that's it u rooted and kernerl etc....keep it stock if ya jus gonna complain after u tinker with ur device u lose that option to cry about battery life.....stop it people phone insurance shouldn't be so high anymore it's claims that claim
Sent from my: SM-N910T/SQC100-4 PIN:2BFE4937 T-Mobile 4G LTE Facebook.com/UnFazedRebel
Got mine replaced about 3 months after getting it due to my screen cracking. I received a new replacement not refurbished along with new battery, wall charger with adapter, headphone, battery cover and new sim card. I originally had a White Note 4 and because they didn't have any White ones in stock they sent me a Titanium/Gray color one. I paid $175 for the replacement so I called of course to complain and was given a $30 credit towards my account, so I really only paid $145 fore the new replacement which ain't bad if you ask me.
Limeybastard said:
I got a replacement Note 4 from T mobile a month or so after the Note 4 was released. The phone did not come with a back cover nor anything else. Although it appeared new, it still had the factory screen saver on as well as the side bezel covers. There was an app that tests for refurbishment which indicated my unit was new. Not that it matters as I sent it back and kept my original one.
As I was not a jump customer they wanted to charge me quiete a few for postage ( I think $20 ) and processing, and it also took a week. They tried to sell me jump, by saying if I had jump it would have only cost me $5 and that I'd get priority mail 3 days. I dont buy into that rheteric, that also is not very Uncarrier of them - my opinion.
I dont rate their replacement program at all, only because they dont offer centers whereby you could walk in and get it swapped out like ATT. As well as them charging a premium to swap a defective phone.
And as for madmike23 not paying for replacement I guess he got that fee waived. Like I did. But like I said they charge for this service.
Click to expand...
Click to collapse
I never heard of ATT allowing a direct swap in store unless you're within the return period.
Knight-Rider said:
Got mine replaced about 3 months after getting it due to my screen cracking. I received a new replacement not refurbished along with new battery, wall charger with adapter, headphone, battery cover and new sim card. I originally had a White Note 4 and because they didn't have any White ones in stock they sent me a Titanium/Gray color one. I paid $175 for the replacement so I called of course to complain and was given a $30 credit towards my account, so I really only paid $145 fore the new replacement which ain't bad if you ask me.
Click to expand...
Click to collapse
um. that's insurance replacement. which is through asurion not t-mo
masri1987 said:
um. that's insurance replacement. which is through asurion not t-mo
Click to expand...
Click to collapse
And who said T-Mobile will replace or replaces phones? The only way that ever happens is if you're still within the return policy timeframe which I believe is 14 days from date of purchase.
bipoler said:
What is replacing the device gonna do in this instance .....sigh this is why rates go up and up every year.....stop comparing yourself to others and worry about you. Get a new battery, two even it's removable. You could have poor coverage so battery drain or app running in background etc your usage isn't the same as the nexts, and I hope they deny your claim.
I was gonna say something else and it slipped my mind but I digress
Sent from my: SM-N910T/SQC100-4 PIN:2BFE4937 T-Mobile 4G LTE Facebook.com/UnFazedRebel
---------- Post added at 11:42 PM ---------- Previous post was at 11:41 PM ----------
Oh that's it u rooted and kernerl etc....keep it stock if ya jus gonna complain after u tinker with ur device u lose that option to cry about battery life.....stop it people phone insurance shouldn't be so high anymore it's claims that claim
Sent from my: SM-N910T/SQC100-4 PIN:2BFE4937 T-Mobile 4G LTE Facebook.com/UnFazedRebel
Click to expand...
Click to collapse
My coverage is fine, I don't live in the boonies.
Actually rooting doesn't affect battery life, this is completely unfounded, and to entertain your thoughtless theory sir, i already went back to stock and tested it there too, same exact results.
I'm not claiming a phone insurance claim, WARRANTY, as i wrote.
Knight-Rider said:
And who said T-Mobile will replace or replaces phones? The only way that ever happens is if you're still within the return policy timeframe which I believe is 14 days from date of purchase.
Click to expand...
Click to collapse
Samsung sends T-Mobile returned re manufactured phones to use for in-warranty replacement options . Same process as verizon and all carriers as this is a industry agreement.
masri1987 said:
Samsung sends T-Mobile returned re manufactured phones to use for in-warranty replacement options . Same process as verizon and all carriers as this is a industry agreement.
Click to expand...
Click to collapse
Mine was not "refurbished" it came with the original screen protector my original one came with. But I don't see your point.
masri1987 said:
I never heard of ATT allowing a direct swap in store unless you're within the return period.
Click to expand...
Click to collapse
ATT has stores specifically for device replacement. Well they did two years ago when I was with them.
Sent from my SM-N910T using Tapatalk
Knight-Rider said:
Mine was not "refurbished" it came with the original screen protector my original one came with. But I don't see your point.
Click to expand...
Click to collapse
and you paid for yours, hence why it was a asurion replacement. Sometimes they are new, sometimes they are refurb. You got lucky.
Limeybastard said:
ATT has stores specifically for device replacement. Well they did two years ago when I was with them.
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
i don't believe they have that anymore. Verizon used to 3 years ago as well.