My HTC One (AT&T, stock) loses cell connection sporadically... like once every few days for an hour or so. During these episodes, my wife's iPhone (also AT&T) works just fine.
Rebooting the phone brings back cell connection.... but it's a huge problem, because I don't notice I have no cell connection, and have missed several calls and texts because of it.
It happened on 4.2 and I just got the update to 4.3 yesterday... and it happened again this morning.
Anyone know if there's a fix? It makes my smartphone into a pretty terrible phone if I can't rely on it :/
Related
Hello, after some time I experienced strange problem with my TyTn II. Some of incoming calls are redirected to voicebox even if the phone seems to be connected to the network. Moreover, I almost cant connect via 3G to the internet. It tries to connect than returns the message "called modem disconnected". The internet icon changes to something like two arrows with X. It connects sometimes but the internet seems to be quite slow and it disconnects after some time with the some message. Sometimes but rarely, the outgoing calls are not working as well (without any message, just "calling" changed to "end of call" message). Sometimes the phone looses signal in the area where definitely is a good signal. All other functions are absolutely perfect, SMS including.
Anybody experienced such issue ?
I made hard reset but it didnt help. I tested the phone in different places. I am using original ROM and new SIM card which work perfect in other phones. I have never flashed the ROM, never bathed my phone in the beer, nothing bad happened to it
I sent it to HTC service but they have returned it after one month with the message saying that during troubleshooting they didnt experience any problems so they just rewritten the original software in the phone. It was ok than for 2 weeks but now all problems returned again.
If you have any hint or have the same experience, please let me know. Thanks
Try switching to GSM only (no 3G) mode.
If it works there, it's most likely hardware fault.
I keep getting disconnected on gtalk. So I recieve mails that someone wrote me.
Really annoying.
Now running a rooted frf91 rom, with radio 32.36.00.28U_4.06.00.12_7, but have had this problem for six weeks, with different roms and radios...
It seems to be happening randomly, maybe when it switches between 3g/no 3g reception, but I'm not sure of that. It also seems to be turning of 3g even though I'm in an area with good reception.
Anybody have a clue?
I'm having the same issue and it seems to be worse when I have wifi enabled. Even with wifi set to be always on the connection goes out multiple times a day. I've found that leaving phone on 3G has given me better connectivity for gtalk.
Sent from my Nexus One using XDA App
One question. Are you using N1 by AT&T?
Sent from my Nexus One using XDA App
no, I'm in Denmark, on Telenor
I don't think this has anything to do with your rom, radio, or even the N1 for that matter. I have had 3 HTC phones both rooted and non-rooted (G1, N1, MT3GS) and everyone of them go in and out of connectivity on gtalk. It may be a reception issue but I think t has more to do with how the app is made. Just my 2 cents.
Nah, cause my gf on desire, my friend on hero, and myself earlier on magic didn't have the same problems... :/
And also, as I said; I suspect it might be because the 3g falls out. Even though I stay stationary, the 3g switches over to edge... or even somethimes gprs. And I live downtown copenhagen, good reception on other phones.
I have the same problem, but it is only when I leave my WiFi area into 3g. It just won't reconnect until I manually sign in. But from that point forward it stays connected all day with no issues.
I've owned my Nexus One for over a year and I've never had any issues with connecting and using WiFi until recently. This is especially important for me, because unlike most people I don't have a data plan and exclusively use WiFi.
My phone is running stock Gingerbread 2.3.3, GRI40. After the update I didn't experience any issues with the WiFi or anything else with my phone. This past weekend however, my phone has had issues staying connected to WiFi and is having extremely poor signal strength. I went out of town and was using WiFi at a hotel with no issues and left my phone on over night. The next day I was using my phone regularly and then when I went to turn the screen on I discovered the phone was off. It appeared that it had crashed and turned off, I'm still not sure if this is related to my WiFi issue. When I went back to the same hotel I was unable to detect any of the wireless networks I had been using previously while others were able to.
When I got home I was able to connect to my wireless network, but the signal strength was extremely poor and it dropped the connection often and it continues to be so today. I've been directly next to the router and the signal strength barely increased. Before signal strength was strong throughout the entire house and my dad's Droid Incredible continues to have strong signal strength in the house. Therefore it isn't an issue with the router, but the phone itself.
So I'm not sure if it is a hardware or software issue, since I didn't experience problems initially with Gingerbread and hardware doesn't usually stop working like that. I'm contemplating doing a factory data reset to see if that resolves the issue.
I'm not sure if I should contact Google or HTC for support, especially since I believe the warranty was for one year and I'm now past that. Does anyone have any suggestions?
Also, here are some posts on Google's forums with other people having WiFi issues: http://www.google.com/support/forum/p/Google Mobile/thread?tid=00279551366307eb&hl=en
Ah I wondered if it was just me, I previously had no problem getting wifi signal in my bedroom.
Since Gingerbread I only have a single bar (just the sphere of the icon is green). Sometimes it'll just drop straight to 3g :-(
im having the same problem
I'm also consider low wifi signal.
Same problem here to.
Not that I'm glad to hear other people are having issues, I'm glad I'm not the only one.
I just got really fed up with it today and decided to do a factory reset. Unfortunately it was a huge waste of my time and didn't improve anything at all. I can't even use WiFi unless I'm 10 feet away from the router and even then the connection is slow and drops out constantly. I have never been so disappointed in Google.
I'm considering trying out CyanogenMod.
MTGap said:
Not that I'm glad to hear other people are having issues, I'm glad I'm not the only one.
I just got really fed up with it today and decided to do a factory reset. Unfortunately it was a huge waste of my time and didn't improve anything at all. I can't even use WiFi unless I'm 10 feet away from the router and even then the connection is slow and drops out constantly. I have never been so disappointed in Google.
I'm considering trying out CyanogenMod.
Click to expand...
Click to collapse
You should, the only issue with CM is the call wonk, and now it's almost worked out. I've never wonked myself.
MTGap said:
Not that I'm glad to hear other people are having issues, I'm glad I'm not the only one.
I just got really fed up with it today and decided to do a factory reset. Unfortunately it was a huge waste of my time and didn't improve anything at all. I can't even use WiFi unless I'm 10 feet away from the router and even then the connection is slow and drops out constantly. I have never been so disappointed in Google.
I'm considering trying out CyanogenMod.
Click to expand...
Click to collapse
I just got the N1 and is still happy whit it, but I hope Google will fix this problem. As I can see, there is many people out there, that has the same problem as us.
I always wanted this mobile, but didn't have the money to spend. So for a month ago, I could buy it in Denmark for 2000 dk / 400 $ so I don't know if it always have been a problem. I got it with 2.3.3
Hope this text is readable. My English is not my strong side.
from my Nexus One
Intermittent signal drop on my Atrix
I have the same problem on my Atrix, signal is weak and drops every now and then.
Read on the Motorola forum that turning the cell phone settings of - ie Airplane mode on, resolves this....sort of. So sounds like you have a choice of using wifi or getting phone calls.
So far very disappointed, and not encouraged by the other post here either.
Did you ever think that maybe its time for a new wifi router?
So I have noticed this problem since the 4.3 upgrades have been out and it continues through the 4.4.2.
I have this problem at home on WiFi, when I am at home I have terrible cell coverage usually bouncing between no coverage and one bar. It seems that when I am bouncing between no cell coverage and one bar my WiFi drops and immediately reconnects.
I had originally thought that my access point was the culprit as I hadn't noticed it happening when I dropped in and out of cell coverage. So I replaced my WiFi system as the one I was on was 8-10 years old. So upgraded to new hardware (WiFi) and tried both 2.4g and 5g and problem persisted.
I have used stock roms, and others, currently on ViperOne 5.8. I have updated to the most current firmware along the way, I even flashed a full RUU and started over last weekend. In addition I have this issue on all three devices in the house (all HTC One M7's).
So today I tried something I should have thought of sooner. I put the phone in airplane mode and then turned on WiFi and noticed that the problem went away, consistent WiFi, no WiFi drop, bounce, etc.
So anyone have an idea as to why this would happen and how I can solve it or is it something that is not solvable except by HTC/Google?
Thanks all.
MG
moregadget said:
So I have noticed this problem since the 4.3 upgrades have been out and it continues through the 4.4.2.
I have this problem at home on WiFi, when I am at home I have terrible cell coverage usually bouncing between no coverage and one bar. It seems that when I am bouncing between no cell coverage and one bar my WiFi drops and immediately reconnects.
I had originally thought that my access point was the culprit as I hadn't noticed it happening when I dropped in and out of cell coverage. So I replaced my WiFi system as the one I was on was 8-10 years old. So upgraded to new hardware (WiFi) and tried both 2.4g and 5g and problem persisted.
I have used stock roms, and others, currently on ViperOne 5.8. I have updated to the most current firmware along the way, I even flashed a full RUU and started over last weekend. In addition I have this issue on all three devices in the house (all HTC One M7's).
So today I tried something I should have thought of sooner. I put the phone in airplane mode and then turned on WiFi and noticed that the problem went away, consistent WiFi, no WiFi drop, bounce, etc.
So anyone have an idea as to why this would happen and how I can solve it or is it something that is not solvable except by HTC/Google?
Thanks all.
MG
Click to expand...
Click to collapse
I think this is an HTC bug. I've seen many users here complain of this on the Sprint model. I have the same issue as well. I have mine set so I can see if I am on 4G or 3G even while I am connected to WiFi. I notice this bug happens exclusively (and nearly every time) when the phone goes from 4G -> 3G.
I had a similar issue but when i updated radios it went away
kwolf said:
I think this is an HTC bug. I've seen many users here complain of this on the Sprint model. I have the same issue as well. I have mine set so I can see if I am on 4G or 3G even while I am connected to WiFi. I notice this bug happens exclusively (and nearly every time) when the phone goes from 4G -> 3G.
Click to expand...
Click to collapse
I don't have 4G in my area so that isn't a factor for me but I can see potentially this happening between 2G and 3G and I am usually roaming here so that would make sense.
Thx.
MG
mxx20 said:
I had a similar issue but when i updated radios it went away
Click to expand...
Click to collapse
Most of the people I've seen with this problem had it start with the latest radio or the one before it. The latest radio definitely does not fix it here.
This also happens to me at home while connected to my WiFi , really annoying ,or sometimes if I'm at work .no WiFi connection ,it'll show I have 3g but won't let me load pages.
Sent from my HTCONE using xda app-developers app
I had that problem as well, I even called Sprint, and they sent me an Airave which is on it's way now. Yet, the tower near my house (6 miles away) was fixed-ish today and it stops that whole reconnect and disconnect garbage. Plus, I get lte in about 80% of my house. This wifi mess was going on since December and I put my phone on roaming most of the time to make it a little more stable.
Just reporting back. I reverted to the previous radio this morning and my connection seemed to stay on. Not sure if I'm trippin or if it really is working better .gomna test it out some more and flash the newest radio and check if there's a difference.
Sent from my One using xda app-developers app
Just upgraded from my M7 to the S6 Edge last Sunday. Since then the S6 has randomly disconnected from both voice and text service twice. The display indicates strong signal and that it's connected but no incoming calls or texts go through. The first time required a reboot to regain connectivity and the second time it took over 5 minutes before it returned. Attempts to make outgoing calls timed out with no connection. Do Not Disturb mode is off and the phone is provisioned correctly. There's no warning that this is happening until someone contacts me using an other method. Any ideas?
I would try a factory data reset. Whenever I've had problems that almost always fixed them. Make sure you back up everything since it totally erases the SD card. If that doesn't work, get a replacement.
I have a complaint out with ATT right now regarding my text messages. Weirdest thing ever - I'm NOT getting text messages at random times from random contacts on my phone but I AM getting them on MightyText, how odd is that? I can't imagine why this is happening, and they've asked me every question in the book all the way down to if my phone had any damage, water or otherwise.... I just got this thing, no it isn't broken!
Hopefully an update or something with figure it out
Try disabling VoLTE option
Has this been happening on your WiFi or mobile data or both? If on WiFi Check with your router it can potentially be dropping packets. Please specify
I have a Microcell and I've unplugged it to see if that was the problem. It was still connecting fine on wi-fi when it did this. I ran a packet loss test and after five minutes there was 0% loss.
Aside from the packet loss did you manage to measure the jitter on the line? Also when connected to the microcell are you surfing through the WiFi or is it using your mobile data still?
It's not jitter either. A 5 minute run all showed times of <1ms . When this occurred the phone had been idled for a few hours and just didn't seem to wake up. It seems to be confined only to voice and text service.
Sounds like your network is fine. Just have to see what att has to say about the smscreen and voice. By the way have you try turning off the volte (enhanced 4g lte) feature as well ?
Well....it just did it again. Definitely not a conflict with the microcell. It seems that once the phone is on and displaying for 3 minutes or so then it will start to work. I've disabled enhanced LTE to see if that makes a difference. It's done this about 48 hours apart now three times. I'm about to dump this thing back on AT&T. I'm beginning to wish I had gone with an M9.
Phone was replaced under warranty. The new one doesn't have this issue at all. Chalk it up to a bad sample.