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Hello everyone
I've had my incredible s for about 9 months now
All of a sudden, my power/unlock button has lost its clickiness.
I have to really press it hard, and it just mushes in, without any feedback.
Its lost its responsiveness too
My question is, has anyone got this problem as well? I didn't drop it or anything.
do I need to take it back to be repaired?
Thanks in advance!
markj338 said:
Hello everyone
I've had my incredible s for about 9 months now
All of a sudden, my power/unlock button has lost its clickiness.
I have to really press it hard, and it just mushes in, without any feedback.
Its lost its responsiveness too
My question is, has anyone got this problem as well? I didn't drop it or anything.
do I need to take it back to be repaired?
Thanks in advance!
Click to expand...
Click to collapse
Mine has been like that since new.
Sent from my HTC Incredible S using XDA App
Mine used to click, now it just mushes.
So yours has always mushed, even with the back cover off?
I'm thinking about taking it back to my carrier store and see what they can do about it.
markj338 said:
Mine used to click, now it just mushes.
So yours has always mushed, even with the back cover off?
I'm thinking about taking it back to my carrier store and see what they can do about it.
Click to expand...
Click to collapse
Did you ever find out about it. I'm thinking of contacting HTC about it and see if they will fix it. Its really annoying I can only turn my phone on when I hold it in my right hand as no other way works.
markj338 said:
Hello everyone
I've had my incredible s for about 9 months now
All of a sudden, my power/unlock button has lost its clickiness.
I have to really press it hard, and it just mushes in, without any feedback.
Its lost its responsiveness too
My question is, has anyone got this problem as well? I didn't drop it or anything.
do I need to take it back to be repaired?
Thanks in advance!
Click to expand...
Click to collapse
I noticed this happen within a couple of months of usage with my IncS. Didn't bother me much so I did not fuss about it.
Send it to HTC, they will fix for you. My friend has done this.
Cheers...
Im a bit worried that they will look at it, it still works just not as well, and think I am being too fussy. I think it is getting better though, any worse and I will take it back.
Virtuous Affinity now has volume unlock so I use that now
Thanks for the responses guys
markj338 said:
Im a bit worried that they will look at it, it still works just not as well, and think I am being too fussy. I think it is getting better though, any worse and I will take it back.
Virtuous Affinity now has volume unlock so I use that now
Thanks for the responses guys
Click to expand...
Click to collapse
Yeah I might just wait a bit longer and then send it in to be fixed if it gets any worse.
Mine is a bit tricky too, this the only thing that keeps me away from unlocking and flashing ics...
bob8x said:
Mine is a bit tricky too, this the only thing that keeps me away from unlocking and flashing ics...
Click to expand...
Click to collapse
You can always s-on again if it starts to get worse
I will wait until I dont need my phone everyday and then will send it to be fixed. They don't give you a replacement do they?
This issue must be a design flaw as we all have the same problem.
markj338 said:
Hello everyone
I've had my incredible s for about 9 months now
All of a sudden, my power/unlock button has lost its clickiness.
I have to really press it hard, and it just mushes in, without any feedback.
Its lost its responsiveness too
Click to expand...
Click to collapse
You are using affinity, use the built in virtuous tweak to unlock with volume rocker. That might keep your power button working longer.
I recently bought a phone (3 months ago..), a IncS..., I didnt know these problem with the power botton, what a problem...
Me power botton works fine in these time, but now I will began to get some monney for change all the phone
i just sent my phone back to HTC so they can repair it. I will report back on here when they give me my phone back to see if it has been fixed.
incrediblealex said:
i just sent my phone back to HTC so they can repair it. I will report back on here when they give me my phone back to see if it has been fixed.
Click to expand...
Click to collapse
Did you make it s-on and stock??
markj338 said:
Did you make it s-on and stock??
Click to expand...
Click to collapse
Yeah I did I followed this guide to do it and worked really well
http://forum.xda-developers.com/showthread.php?t=1359555
incrediblealex said:
Yeah I did I followed this guide to do it and worked really well
http://forum.xda-developers.com/showthread.php?t=1359555
Click to expand...
Click to collapse
So you sent it back completely stock?
markj338 said:
So you sent it back completely stock?
Click to expand...
Click to collapse
Yes it was stock htc sense rom. I don't think they will know it was s-off and hopefully they don't update it to the latest hboot
incrediblealex said:
You can always s-on again if it starts to get worse
Click to expand...
Click to collapse
I should pass though htcdev to unlock, tacoroot seems to not working ...
BTW removing the sd I noticed that without the back panel the power button have a more "natural" feeling and responsiveness, it seems like that is limited by the back cover..
bob8x said:
BTW removing the sd I noticed that without the back panel the power button have a more "natural" feeling and responsiveness, it seems like that is limited by the back cover..
Click to expand...
Click to collapse
I found that too, but now it's lost all its click and just mushes
@incrediblealex have you got it back yet? And, did you send it to your carrier or straight to HTC?
And it shouldn't matter if they update it, you can always downgrade with a goldcard.
I think that Inc S has a design flaw when it comes to the power button (just like the USB port) and I think this is affecting most of the Inc S phones out there. The thing is, very few people bother complaining about the degraded functionality of the button, as it still does the job pretty well.
My Inc S's power button lost the clickiness within 1 month from purchase...It still works, but not the way it used to.
In my opinion, if you send it back to HTC Service Centre, they will fix it, but it will brake again as they probably use the same part/component to fix/replace the mechanism.
My advice would be to sell the phone, if that power button really bothers you.
I received my Vz Dev Edition phone on Mon. Still running bone-stock with the 4.4 update. The first night, while I was talking on the phone, the phone rebooted twice. Once more in the evening, it rebooted while in its holster.
Since then, it's rebooted once or twice a day, always when I haven't been using it (I've felt it buzz, and taken it out of the holster and seen it booting).
Anyone else experience anything like this? I'm holding off on unlocking, since I'd prefer no argument if I need to send it back.
-Jim
Not normal at all. You can try a reset to default(wiping the phone) and/or reflashing it completely with rsdlite. If that doesn't fix it then I'd most certainly have it replaced. I've never had a random reboot on either of my Moto X's.
That was my suspicion. I've had occasional reboots with prior phones, but never with a stock image. The fact that no one's posted here about reboots made me pretty suspicious.
-Jim
BeagleBoy said:
That was my suspicion. I've had occasional reboots with prior phones, but never with a stock image. The fact that no one's posted here about reboots made me pretty suspicious.
-Jim
Click to expand...
Click to collapse
I posted this before. Nobody responded :crying: lol. I had the same exact problem. I called them up and had the replace it. It took another 10 days, but it was worth it. My new one has no problems as of now. I ran a logcat and saw that basically, the RAM was failing.
aooga said:
I posted this before. Nobody responded :crying: lol. I had the same exact problem. I called them up and had the replace it. It took another 10 days, but it was worth it. My new one has no problems as of now. I ran a logcat and saw that basically, the RAM was failing.
Click to expand...
Click to collapse
Well now we know who they shipped your original phone too...
Steve-x said:
Well now we know who they shipped your original phone too...
Click to expand...
Click to collapse
lol. I almost knew for a fact that Verizon did that when I was with them. Their "like new" was basically just someone else's defective phone.
I've come to two realizations.
1) my phone has always been in my holster when it rebooted (when it happened while I was talking, I was using Bluetooth).
2) you can reboot this phone by long-pressing the power button, even when locked.
You can guess where I'm headed with this. So for the next few days, I'm putting my phone in the holster with the buttons up instead of down. Then I'll see if I need to post an embarrassed-smiley follow-up.
Sent from my XT1060 using Tapatalk
BeagleBoy said:
I've come to two realizations.
1) my phone has always been in my holster when it rebooted (when it happened while I was talking, I was using Bluetooth).
2) you can reboot this phone by long-pressing the power button, even when locked.
You can guess where I'm headed with this. So for the next few days, I'm putting my phone in the holster with the buttons up instead of down. Then I'll see if I need to post an embarrassed-smiley follow-up.
Sent from my XT1060 using Tapatalk
Click to expand...
Click to collapse
lol. Hopefully, because getting a replacement is a HUGE pita.
My phone did it sitting on a table without it even being setup.
The screen acts as if someone is pressing random buttons and swiping etc. It does it for seemingly no reason at random times and sometimes only lasts a few seconds and other times lasts for 10 minutes or so. It is very annoying and makes using the phone impossible whilst it is happening.
I am rooted, S-OFF and running a 4.4 GPE Rom.
My actual carrier is EE so it wasn't originally a GPE if that makes a difference!
Thanks,
Joe
It could be a small pieces of dust under the glass. Probably factory defect.
NeoCreator said:
It could be a small pieces of dust under the glass. Probably factory defect.
Click to expand...
Click to collapse
It's only a recent thing. I have had the phone for about 8 months now and it's only recently started happening in the last 2 months or so which makes me think it isn't a factory defect.
smartiejoe said:
It's only a recent thing. I have had the phone for about 8 months now and it's only recently started happening in the last 2 months or so.
Click to expand...
Click to collapse
i had the same problem and i only had the phone for 7 months
fuzziion said:
i had the same problem and i only had the phone for 7 months
Click to expand...
Click to collapse
What did you do about it? I was hoping it was something to do with ROM and I could just restore it.
smartiejoe said:
What did you do about it? I was hoping it was something to do with ROM and I could just restore it.
Click to expand...
Click to collapse
i had a warranty so they give me a new one
smartiejoe said:
The screen acts as if someone is pressing random buttons and swiping etc. It does it for seemingly no reason at random times and sometimes only lasts a few seconds and other times lasts for 10 minutes or so. It is very annoying and makes using the phone impossible whilst it is happening.
I am rooted, S-OFF and running a 4.4 GPE Rom.
My actual carrier is EE so it wasn't originally a GPE if that makes a difference!
Thanks,
Joe
Click to expand...
Click to collapse
Its hardware issue, i'hv had this issue before you have to send in for warrenty, the more you leave it alone the worst it gets.
i used to have the same problem on My Desire X, nothing on Htc One but as soon as i deleted the Super User app & Unrooted it, it started working fine....
Pressing on a certain spot of the screen (about 1/3 of the way from the top) makes an audible click and I can kind of feel it under my thumb too. I've had the phone for less than a week and it seems to work fine otherwise. I'll bring it into the Sony store on Monday to see what they say.
What could it be? Does this happen to anyone else? Do you think it's worth getting fixed?
Video (first click at 0:10) :
adamk7 said:
Pressing on a certain spot of the screen (about 1/3 of the way from the top) makes an audible click and I can kind of feel it under my thumb too. I've had the phone for less than a week and it seems to work fine otherwise. I'll bring it into the Sony store on Monday to see what they say.
What could it be? Does this happen to anyone else? Do you think it's worth getting fixed?
Video (first click at 0:10) :
Click to expand...
Click to collapse
How did you find out about this problem? Did you read about it somewhere and decided to try pressing your screen as well?
I'm pretty sure you'd never have found out about it during normal usage. Or did you randomly think to yourself "hey, I should really press my new phone's screen unusually hard and see if it make any noises" ?
degraaff said:
How did you find out about this problem? Did you read about it somewhere and decided to try pressing your screen as well?
I'm pretty sure you'd never have found out about it during normal usage. Or did you randomly think to yourself "hey, I should really press my new phone's screen unusually hard and see if it make any noises" ?
Click to expand...
Click to collapse
I posted a thread about it a couple of days ago but should have mentionned it here as well that my phone wouldn't turn on after sleeping with it. I was checking for damage and I noticed this and assumed it was related. Though looking back, I'm pretty sure it was an unrelated software malfunction (kernel panic?), mainly because the battery kept draining during that time. It was at 60% when it was seemingly bricked (wouldn't even react to being plugged into multiple chargers and computers). then 24 hours later it magically let itself get charged, but for some reason was completely discharged at 0%. Everything worked normally from then on.
"hey, I should really press my new phone's screen unusually hard and see if it make any noises"
Click to expand...
Click to collapse
I see how it looks like I'm pressing hard, but I'm actually not at all.
I stumbled upon this post posted a month ago http://forum.xda-developers.com/showpost.php?p=55745968&postcount=71
I'm a little worried about screen rigidity. After reading the other post about pressing the screen and seeing a rainbow and then seeing a YouTube video about a popping sound when you press on the screen. Hope Sony didn't go cheap here. Everything else I like about the phone. I have yet to take delivery of mine
Click to expand...
Click to collapse
I tried looking for the video he mentions but can't seem to find it
adamk7 said:
my phone wouldn't turn on after sleeping with it.
Click to expand...
Click to collapse
Probably traumatized.
Iruwen said:
Probably traumatized.
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Click to collapse
In my defence - it's quite a sexy phone
And waterproof for a reason
adamk7 said:
In my defence - it's quite a sexy phone
And waterproof for a reason
Click to expand...
Click to collapse
Lol.
Also, this is the video you couldn't find: https://www.youtube.com/watch?v=9JrfMjiNB9E
degraaff said:
Lol.
Also, this is the video you couldn't find: https://www.youtube.com/watch?v=9JrfMjiNB9E
Click to expand...
Click to collapse
Thanks for the vid. Though in a similar spot, mine sounds clickier and high pitched, like a mouse click
I'd definitely send the phone for repair before the glass spontaneously cracks
As you know I had same problem as you re power button not working but my phone won't revive I've now sent it in for repair.
I tried you screen click thing and got no clicking
same problem here
I'm having the same problem. Could you please let me know if it's a manufacture problem or not. Thank you in advance. and hopefully it's not.
mr0nee said:
I'm having the same problem. Could you please let me know if it's a manufacture problem or not. Thank you in advance. and hopefully it's not.
Click to expand...
Click to collapse
I think it is, it definitely shouldn't be doing that. But I've decided to leave it be. I've ordered some tempered glass screen protectors - should stiffen up the screen a bit among other benefits.
Thanks
adamk7 said:
I think it is, it definitely shouldn't be doing that. But I've decided to leave it be. I've ordered some tempered glass screen protectors - should stiffen up the screen a bit among other benefits.
Click to expand...
Click to collapse
I've ordered a nillkin tempered glass + back screen protector as well. I'm waiting for it to be delivered in two weeks at most.
Anyways thanks for your answer. This problem, do you know if it happens to all device or just some? I have already tried putting it in water and it worked out just fine. Thanks again.
Seems like they all do this sound
I purchased my Z3 yesterday and I also noticed this weird sound while I was putting the case on. So today I went back to the store to see if it was just mine.
I tested 4 different Z3 with the dude a the sony store and they all seem to be doing the same sound at the same spot. However i still got mine replaced for one that seemed a little better than the others.
So yeah it looks like it's normal...
Guess what? I found the same issue somehow couple of weeks back and thought it was weird. I wasnt trying to test anything specifically and just clicking on phone for something at that time and heard the noise. So I did some more checks and saw it happening on the top half of the screen only.
Mind does the same thing. I bought it yesterday and noticed it this morning...hopefully it isn't something that I need to return it for.
daneshpastry said:
Mind does the same thing. I bought it yesterday and noticed it this morning...hopefully it isn't something that I need to return it for.
Click to expand...
Click to collapse
They all do it, z3 and z3 compact. I tested 4 different z3 and 2 z3 compact at the sony store when I went to get an exchange for mine.
I took one which seemed a little less worst, but still do it.
I'm probably gonna buy a tempered glass, it might help lessen the default.
Sent from my SGH-I747M using XDA Free mobile app
liltitiz said:
They all do it, z3 and z3 compact. I tested 4 different z3 and 2 z3 compact at the sony store when I went to get an exchange for mine.
I took one which seemed a little less worst, but still do it.
I'm probably gonna buy a tempered glass, it might help lessen the default.
Sent from my SGH-I747M using XDA Free mobile app
Click to expand...
Click to collapse
That's really unfortunate...I wonder why no one has mentioned it on Reddit or in any online reviews? We can't be the only ones to have noticed it.
daneshpastry said:
That's really unfortunate...I wonder why no one has mentioned it on Reddit or in any online reviews? We can't be the only ones to have noticed it.
Click to expand...
Click to collapse
To be honest, if my case hadn't been so hard to put on, I may never have noticed.
Sent from my D6603 using XDA Free mobile app
liltitiz said:
To be honest, if my case hadn't been so hard to put on, I may never have noticed.
Sent from my D6603 using XDA Free mobile app
Click to expand...
Click to collapse
I noticed it fairly quickly...and I haven't purchased a case yet.
Does having a case on make it better/worse?
Does anyone know why this happens?
When moving around a lot and phone is in my pocket its starts to get hot to the point I
carry it in my hand. Does any one now why or how to prevent this from happening?
pvaldeben said:
Does anyone know why this happens?
When moving around a lot and phone is in my pocket its starts to get hot to the point I
carry it in my hand. Does any one now why or how to prevent this from happening?
Click to expand...
Click to collapse
I also carry phone in front pocket. I wear jeans and walk a lot, don't have any issues with heat. Does it happen with any pants or only with specific? Try putting phone in another pocket.
pvaldeben said:
Does anyone know why this happens?
When moving around a lot and phone is in my pocket its starts to get hot to the point I
carry it in my hand. Does any one now why or how to prevent this from happening?
Click to expand...
Click to collapse
I have also had this issue. Thought it was my imagination as it has been very hot lately, then realized my phone gets very warm in pockets for some reason.
its happens in my front pocket no mater if its shorts or slack it start to get hot with in 4 to 5 minutes. Then I just carry it in my hand. I'm not rooted so its all stock. I have not gotten the notification for the update yet but I hope it fixes this problem. I think it has something to do with the excessive movement of the gyroscope triggering some action or process. still happening.
Charkatak said:
I also carry phone in front pocket. I wear jeans and walk a lot, don't have any issues with heat. Does it happen with any pants or only with specific? Try putting phone in another pocket.
Click to expand...
Click to collapse
pvaldeben said:
its happens in my front pocket no mater if its shorts or slack it start to get hot with in 4 to 5 minutes. Then I just carry it in my hand. I'm not rooted so its all stock. I have not gotten the notification for the update yet but I hope it fixes this problem. I think it has something to do with the excessive movement of the gyroscope triggering some action or process. still happening.
Click to expand...
Click to collapse
I have disabled many apps that I didn't need and one of these apps is LG Health - could it be that this app as you mentioned uses sensors to update the app's info when phone moves?
Are you guys sure that it isn't that the weather got warm? It's end of summer afterall..
Charkatak said:
I have disabled many apps that I didn't need and one of these apps is LG Health - could it be that this app as you mentioned uses sensors to update the app's info when phone moves?
Click to expand...
Click to collapse
I checked the LG health app and I have never run the app it seams, go I activated the app then checked setting to see if I can shut it down. No option to stop it. I'm not rooted so no way to shut it down. I'm a fan of rooting but have not done so because it's so time consuming to start moding, customizing etc one it's rooted,
I'm a flash a holic and don't want to return to those long night lol
Sfkn2 said:
Are you guys sure that it isn't that the weather got warm? It's end of summer afterall..
Click to expand...
Click to collapse
Hey maybe it will be a good option in the winter here in NY so let's see.. Sweet
pvaldeben said:
I checked the LG health app and I have never run the app it seams, go I activated the app then checked setting to see if I can shut it down. No option to stop it. I'm not rooted so no way to shut it down. I'm a fan of rooting but have not done so because it's so time consuming to start moding, customizing etc one it's rooted,
I'm a flash a holic and don't want to return to those long night lol
Click to expand...
Click to collapse
I don't have root. Go to phone settings>apps>swipe left until you get to "All" category, then scroll to LG Health Agent and you should be able to disable it.
Charkatak said:
I don't have root. Go to phone settings>apps>swipe left until you get to "All" category, then scroll to LG Health Agent and you should be able to disable it.
Click to expand...
Click to collapse
Wow you solved my issue its was the LG health app. Disabling it yesterday I have not noticed my phone get hot at all in my pocket.
Thanks Charkatak.
pvaldeben said:
Does anyone know why this happens?
When moving around a lot and phone is in my pocket its starts to get hot to the point I
carry it in my hand. Does any one now why or how to prevent this from happening?
Click to expand...
Click to collapse
This happens to me, just noticed it today wearing gymshorts at work. But it only happened when the screen was toward my body, if I faced it away from me it was fine... Weird.
Probably friction. I just got 2 G4 phones Friday night and no issues so far. Been on mine constantly and the only time it got warm was when i was using navigation in Denver yesterday. This thing stays cooler than my note4.
Jammol said:
Probably friction. I just got 2 G4 phones Friday night and no issues so far. Been on mine constantly and the only time it got warm was when i was using navigation in Denver yesterday. This thing stays cooler than my note4.
Click to expand...
Click to collapse
It's even when I'm sitting still though that mine does it. Like I can have my phone in my front pocket with my screen facing towards my leg while sitting and it feels warm I flip it around nothing it's fine
Sent from my LG-H811 using Tapatalk
dcwiker05 said:
It's even when I'm sitting still though that mine does it. Like I can have my phone in my front pocket with my screen facing towards my leg while sitting and it feels warm I flip it around nothing it's fine
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
That is very weird. What kind of mods are you running if any? I'm running rooted stock.
dcwiker05 said:
This happens to me, just noticed it today wearing gymshorts at work. But it only happened when the screen was toward my body, if I faced it away from me it was fine... Weird.
Click to expand...
Click to collapse
That's was happening to me to. Disable the LG health app as few post before and it should stop it. This worked for me and you don't need to be rooted to disable apps. One note is that there are 2 LG Heath apps running 1 you can force stop and the other you can disable.
Was at a block party all day yesterday and I noticed my phone never got hot after disabling the LG health app.
Hope this helps
Jammol said:
That is very weird. What kind of mods are you running if any? I'm running rooted stock.
Click to expand...
Click to collapse
Rooted lg health app completely deleted :/ as for the mods I had it did it before and after I rooted so no mods still had issues. The weird part is it's instant. Like I can take the battery out for a half hour put it in turn the phone on and put it in my pocket screen facing in and it's hot till it completely boots. But the phone itself doesn't feel hot when I pull it out. It's the weirdest thing.
Sent from my LG-H811 using Tapatalk
dcwiker05 said:
Rooted lg health app completely deleted :/ as for the mods I had it did it before and after I rooted so no mods still had issues. The weird part is it's instant. Like I can take the battery out for a half hour put it in turn the phone on and put it in my pocket screen facing in and it's hot till it completely boots. But the phone itself doesn't feel hot when I pull it out. It's the weirdest thing.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
I know you completely deleted the LG health app. But from what I remember there are 2 LG health apps running I force stopped one and the other I disabled, don't remember the exact app names but both apps were next to each other. so just double check and make sure both LG Health are gone from your "ALL" apps view.
You can check under Settings > General > Apps >swipe 3 times to the left till you reach ALL and go down and make sure none of the 2 LG health apps is running.
pvaldeben said:
I know you completely deleted the LG health app. But from what I remember there are 2 LG health apps running I force stopped one and the other I disabled, don't remember the exact app names but both apps were next to each other. so just double check and make sure both LG Health are gone from your "ALL" apps view.
You can check under Settings > General > Apps >swipe 3 times to the left till you reach ALL and go down and make sure none of the 2 LG health apps is running.
Click to expand...
Click to collapse
He's right! I missed the other lg health agent app when I deleted stuff. It hasn't 100% fixed the issue but but instead of hot it's just luke warm lol
Sent from my LG-H811 using Tapatalk
dcwiker05 said:
He's right! I missed the other lg health agent app when I deleted stuff. It hasn't 100% fixed the issue but but instead of hot it's just luke warm lol
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
I think you should try and get it replaced for a new one. I picked two brand new ones from T-Mobile on Friday night and have not had any issues with them. My wife is constantly on hers but not such a "heavy" user like me. I tried replicating the issue you're experiencing but it just doesn't get hot. Even from my usage it just feels warm like most phones so. Surprisingly this thing stays cooler than my Note 4. Way cooler! Makes me wonder how come so many people that own the G4 have issues with heat. I guess the Note 4 is hotter? I do know we used to have to figure out ways to keep the Note 4 cool on first boot because it would get so hot. Few folks actually had to put theirs in the fridge just so it could boot.
Since doing a full 10N update, with wifi on in my pocket it gets warm. I also use LG health and Google Fit. But not until I turned off wifi did it start cooling down.