[Q] Random Reboots - Moto X Q&A

I received my Vz Dev Edition phone on Mon. Still running bone-stock with the 4.4 update. The first night, while I was talking on the phone, the phone rebooted twice. Once more in the evening, it rebooted while in its holster.
Since then, it's rebooted once or twice a day, always when I haven't been using it (I've felt it buzz, and taken it out of the holster and seen it booting).
Anyone else experience anything like this? I'm holding off on unlocking, since I'd prefer no argument if I need to send it back.
-Jim

Not normal at all. You can try a reset to default(wiping the phone) and/or reflashing it completely with rsdlite. If that doesn't fix it then I'd most certainly have it replaced. I've never had a random reboot on either of my Moto X's.

That was my suspicion. I've had occasional reboots with prior phones, but never with a stock image. The fact that no one's posted here about reboots made me pretty suspicious.
-Jim

BeagleBoy said:
That was my suspicion. I've had occasional reboots with prior phones, but never with a stock image. The fact that no one's posted here about reboots made me pretty suspicious.
-Jim
Click to expand...
Click to collapse
I posted this before. Nobody responded :crying: lol. I had the same exact problem. I called them up and had the replace it. It took another 10 days, but it was worth it. My new one has no problems as of now. I ran a logcat and saw that basically, the RAM was failing.

aooga said:
I posted this before. Nobody responded :crying: lol. I had the same exact problem. I called them up and had the replace it. It took another 10 days, but it was worth it. My new one has no problems as of now. I ran a logcat and saw that basically, the RAM was failing.
Click to expand...
Click to collapse
Well now we know who they shipped your original phone too...

Steve-x said:
Well now we know who they shipped your original phone too...
Click to expand...
Click to collapse
lol. I almost knew for a fact that Verizon did that when I was with them. Their "like new" was basically just someone else's defective phone.

I've come to two realizations.
1) my phone has always been in my holster when it rebooted (when it happened while I was talking, I was using Bluetooth).
2) you can reboot this phone by long-pressing the power button, even when locked.
You can guess where I'm headed with this. So for the next few days, I'm putting my phone in the holster with the buttons up instead of down. Then I'll see if I need to post an embarrassed-smiley follow-up.
Sent from my XT1060 using Tapatalk

BeagleBoy said:
I've come to two realizations.
1) my phone has always been in my holster when it rebooted (when it happened while I was talking, I was using Bluetooth).
2) you can reboot this phone by long-pressing the power button, even when locked.
You can guess where I'm headed with this. So for the next few days, I'm putting my phone in the holster with the buttons up instead of down. Then I'll see if I need to post an embarrassed-smiley follow-up.
Sent from my XT1060 using Tapatalk
Click to expand...
Click to collapse
lol. Hopefully, because getting a replacement is a HUGE pita.
My phone did it sitting on a table without it even being setup.

Related

Bionic is Not Turning On.

It's not rooted and doesn't have anything on it. Pretty much stock. Sent a text msg this morning and checked my email from it. Came back to it abt 20 minutes later and it won't even turn on. Tried charging it. Won't turn on. Tried swapping with my regular battery (which was fully charged when I put it away. It could be dead by now.). Nothing. Tried removing the battery, waiting, replacing the battery. Nothing. I did briefly get the M Dual Core icon and then all went blank.
Suggestions?
Back to VZW. Sounds like a faulty handset.
Good Luck,
RMD
rduckwor said:
Back to VZW. Sounds like a faulty handset.
Good Luck,
RMD
Click to expand...
Click to collapse
I second this.
Without going through the pain of returning it, would you be able to connect it to your computer, and reflash the (is it TRZ?) file through the new RSD Lite through the stock bootloader? Definitely worth a try.
BFirebird101 said:
Without going through the pain of returning it, would you be able to connect it to your computer, and reflash the (is it TRZ?) file through the new RSD Lite through the stock bootloader? Definitely worth a try.
Click to expand...
Click to collapse
idefiler6 said:
I second this.
Click to expand...
Click to collapse
rduckwor said:
Back to VZW. Sounds like a faulty handset.
Good Luck,
RMD
Click to expand...
Click to collapse
Thanks, all.. Hauled my cookies 30 minutes over to Verizon. The sales rep assumed I hadn't bothered to charge my phone. When he realized it wasn't the battery, he was extremely helpful and replaced the phone on the spot. He said he'd never seen that before and with a phone less than 1 month old, I shouldn't have those kinds of issues. Kudos to Verizon for a pleasant experience. I've had some bad experiences in the past, but this gentleman was helpful and didn't try to sell me any accessories! ;p (They always try to sell me something when I'm there.)
BFirebird101 said:
Without going through the pain of returning it, would you be able to connect it to your computer, and reflash the (is it TRZ?) file through the new RSD Lite through the stock bootloader? Definitely worth a try.
Click to expand...
Click to collapse
This is referencing what one would do if the software had an issue, if it does this will fix it but kinda sounds like hardware. I have returned my Bionic to stock twice its fairly easy, computer does almost everything. Here is this to get you going if you wanna do it.
http://forum.xda-developers.com/showthread.php?t=1262540
Just remember, phone has to be in fastboot mode to be detected by RSD Lite and once its detected and the file starts flashing, if it seems like its not making progress while saying otherwise, dont unplug it just wait
Sent from my DROID BIONIC using xda premium
BFirebird101 said:
Without going through the pain of returning it, would you be able to connect it to your computer, and reflash the (is it TRZ?) file through the new RSD Lite through the stock bootloader? Definitely worth a try.
Click to expand...
Click to collapse
One would need the ability to turn the phone on in the first place for this to be attempted. That's why no one was mentioning the FXZ.
The phone booted to the dual core M logo, which with myself that happens to be as far as mine would go when i successfully flashed my FXZ. The phone needs to boot to the fastboot screen which can be done on many occasions that the phone can get to the first logo, as long as there is battery left.
....
But congrats on the new replacement i just saw that after i posted
Sent from my DROID BIONIC using xda premium
It hasn't happened to me but I have to pull the battery on my wifes Bionic at least once a week and twice in one day. It would just go away suddenly and act like it was dead. I may return it for a replacement.
if anyone has exchanged their Bionic for a replacement because of the BSOD defect, will you please provide feedback in this thread? thanks
hi all:
just bought a bionic off ebay for cheap ($20 + free ship) but it has problems
it was being sold as "battery with water damage but phone is not but wont power on"
he said one night he left it in his drawer and when he woke up it didn't work anymore he tried removing battery and all that.
to my understanding the battery was previously water damaged and he could still use it and then got the wont power on later on.
anyhow to my question
the phone comes today with just the phone, water damaged battery and wall charger.
should I cut the end off the charger and do the wires to the battery and insert battery into phone and plug usb cord from laptop to the phone?
isn't this the correct way for bsod and a non water damaged battery?
is there anyway to test the waterdamaged battery to see if it could still be good?
I have a multimeter

[Q] Bionic won't turn on at all...

I found a similar thread from a while ago, but the scenario was different so I figured a new thread wouldn't be that far out of the question.
Any input is greatly appreciated.
So here's what's happening.
Five days ago I threw [R3]BLURR3D 1.7 on my friend's Bionic coming from 1.1.
Stupid as it is, I didn't do a full wipe/reset (Just wiped cache and dalvik) since I noticed that the other versions as they were coming out were no wipe updates.
Five days running smooth as all holy hell, and then yesterday his phone started skipping while playing music with the screen off. He couldn't turn the screen on so he pulled the battery. When attempting to turn the phone back on it booted up and hung on the boot animation then shut down. Now it wont turn on at all, tried two different batteries.
So my question is this, could this just be a random faulty model or could my stupidity have royally screwed up his phone?
I'm familiar with soft bricks and know that the phone will present text saying your screwed if it's a hard brick, but I've never seen a phone not even boot up due to screwing with ROMS and such.
TL;DR
Only wiped cache and dalvik upgrading to [R3]BLURR3D 1.7 from 1.1 (stupid, I know) and after five days of smooth sailing now my friend's Bioninc wont turn on at all.
Faulty hand set?
Can this be fixed?
Do I owe my friend a new phone?
Creepazoid said:
I found a similar thread from a while ago, but the scenario was different so I figured a new thread wouldn't be that far out of the question.
Any input is greatly appreciated.
So here's what's happening.
Five days ago I threw [R3]BLURR3D 1.7 on my friend's Bionic coming from 1.1.
Stupid as it is, I didn't do a full wipe/reset (Just wiped cache and dalvik) since I noticed that the other versions as they were coming out were no wipe updates.
Five days running smooth as all holy hell, and then yesterday his phone started skipping while playing music with the screen off. He couldn't turn the screen on so he pulled the battery. When attempting to turn the phone back on it booted up and hung on the boot animation then shut down. Now it wont turn on at all, tried two different batteries.
So my question is this, could this just be a random faulty model or could my stupidity have royally screwed up his phone?
I'm familiar with soft bricks and know that the phone will present text saying your screwed if it's a hard brick, but I've never seen a phone not even boot up due to screwing with ROMS and such.
TL;DR
Only wiped cache and dalvik upgrading to [R3]BLURR3D 1.7 from 1.1 (stupid, I know) and after five days of smooth sailing now my friend's Bioninc wont turn on at all.
Faulty hand set?
Can this be fixed?
Do I owe my friend a new phone?
Click to expand...
Click to collapse
Try dhacker29's 1-click restore in development. If that doesn't work, I'd say yes.
Sent from my DROID BIONIC using xda premium
mistawolfe said:
Try dhacker29's 1-click restore in development. If that doesn't work, I'd say yes.
Sent from my DROID BIONIC using xda premium
Click to expand...
Click to collapse
Thanks for the advice, but the phone wont turn on at all so there's no chance of getting it into fastboot.
Or was that an elaborate and sarcastic way to say I'm screwed haha.
Creepazoid said:
Thanks for the advice, but the phone wont turn on at all so there's no chance of getting it into fastboot.
Or was that an elaborate and sarcastic way to say I'm screwed haha.
Click to expand...
Click to collapse
I wasn't being sarcastic, however this is me now saying you're probably screwed.
Sent from my DROID BIONIC using xda premium
Have you tryed plugging it into a charger is the battery charged. Have held the volume down button while powering the phone on?
Haha, alright, well thanks again for the heads up on the one-click, definitely going to come in handy in the future.
Sent from my MB860 using XDA App
beidave said:
Have you tryed plugging it into a charger is the battery charged. Have held the volume down button while powering the phone on?
Click to expand...
Click to collapse
He said he's tried a few different batteries.
Sent from my DROID BIONIC using xda premium
So what was the verdict? Mine just did the same thing. However, I Have followed all of the directions everytime i've flashed and never had an issue til right now.
If you can't get the phone on at all, no fastboot or anything. No hardware buttons do anything, nothing comes up on the screen with anything you try....
That's a hard brick.
= requires a new phone
No way to fix it.
Couple more things. I mean this is almost identical to what mine did, the ONLY difference is I was browsing rootz using Dolphin HD. And I'm on
R3blurr3d V2.0 PBX
Ice Cream Sandwich Exp3ri3nce
Forever Root and .893 update
Misc Tweaks
I flashed everything yesterday ran fine last night and all day today. Now yesterday I bought a extended battery, but I flashed everything, charged all night, and used it all day with it installed.
well, I was just about to post and noticed something else here. The top of the phone near the earpiece, Sim card, etc., is warm. I would say warm like your battery would be during moderate use, and that is with it plugged in to ac power for about a half hour.
When I messed up my flash and my phone was stuck at the dual-core logo, I followed the steps below.
Pull your battery.
When you put it back in, hold down the power and volume down to access fastboot mode.
From there you can do a one-click restore method.
That is how I solved my problem. I hope it helps you.
Sent from my DROID BIONIC using xda premium
nickbeisher said:
Couple more things. I mean this is almost identical to what mine did, the ONLY difference is I was browsing rootz using Dolphin HD. And I'm on
R3blurr3d V2.0 PBX
Ice Cream Sandwich Exp3ri3nce
Forever Root and .893 update
Misc Tweaks
I flashed everything yesterday ran fine last night and all day today. Now yesterday I bought a extended battery, but I flashed everything, charged all night, and used it all day with it installed.
well, I was just about to post and noticed something else here. The top of the phone near the earpiece, Sim card, etc., is warm. I would say warm like your battery would be during moderate use, and that is with it plugged in to ac power for about a half hour.
Click to expand...
Click to collapse
have you triedf pulling the battery and putting it back in. the hold volume key down and power at the same time? if that works then just restore using fxz. if it does not work your phone is bricked
Brick!!
This is my third droid, I had The D1, the X, and now the bionic. By far I like this one much better than the the others. I have rooted all of them, and done the basic app freezing, overclocking, and other basic mods. This is my first go round with the custom rom flashing. I Flashed R3blurr3d, and every new update ( each update a new flash ). I also flashed D3blurr3d, and Liberty, just to check them out. I personally like Reblurr3d. When I flashed I always followed every direction to the letter, and if I was unclear on something rather than ask a stupid question, or ask something that had already been covered. I read and search until I find the answer I need and it is clear to me, sometimes that means searching for hours on end. I do this for the fear of ending up with a "Brick".
Now with everything I have read about any of these phones to "Brick" It is an error on the user's end while flashing or something of that sort, ( not following directions ).
So with everything operating butter smooth, and flashing dozens of times before this. What would cause a "Brick" during everyday use?
My guess is....he didn't know what he was doing. You rooted it for him and left it rooted for a user that knows nothing about root access. He probably did something using root access to fck something up.
When someone asks you to root their phone for them, the answer is always no.
Unless they know what they're doing, never give someone root access.
my first bionic did same thing. it was not rooted yet. just started rebooting it self. got more frequint then just quit the way you talked about. hardware problem.
Yes. That is what it is. It is a hardware issue, after talking to tech support it is a capacitor or something like along those lines, it stores battery power for times when more power is needed, like turning on the phone for instance. And when it randomly boots it is because it runs short on power due to the faulty hardware.
But apparently it is a known issue with Verizon, so if it happens to anyone else they should not have any trouble getting a new phone. I talked to a very nice tech support agent, and I will have a new phone by noon on Saturday.
And also I didn't have anyone root my phone, I do all of it on myself, Im no computer genius, but like I said I take my time and follow directions. And until now I have had no issues, and this had nothing to do with root access, flashing custom rims, or any other tweaking just a bad part Anthe phone. The thread was started by someone else. When I searched the threads, I found this and it was the same exact problem as I had, so that's why I asked what the end result was.
So with all that being said maybe this will be informative to someone else.

Random Reboots.

I have been through 2 phones already, this one here is the worst yet. Within the 1st hour of use it had rebooted 3 times. Now it seems to happen at random.. the phone can be sitting idle on the table and it will randomly reboot.
Anyone else having issues this bad?
Chr0nicDreamz said:
I have been through 2 phones already, this one here is the worst yet. Within the 1st hour of use it had rebooted 3 times. Now it seems to happen at random.. the phone can be sitting idle on the table and it will randomly reboot.
Anyone else having issues this bad?
Click to expand...
Click to collapse
Mine's done it about 3 or 4 times in the month I've owned it... perfectly acceptable and better than my previous Android device... or my iPhone before that as a matter of fact.
I have to wonder if it is due to some piece of software you have installed.
The new phone was received today. I had only added my gmail account to it and not restored anything on it yet. it was bone stock with the exception of the account. and it rebooted now 5 times in the last 1.5 hours. The last 2 times were done AFTER a factory reset
Mine reboots maybe once or twice a week, which while annoying, I can live with.
<Removed>
Youssarian said:
That bad no, but mine had the occasional reboot as well and that was completely stock. It did it after resetting the vivid. The next logical thing was to back off the stock bloatware / spyware one at a time and of course the stock app uninstall is very limited, but I did what I could and it still did it. I blamed Carrier IQ, which may, or may not be true, but I blame it anyway. <G>
Click to expand...
Click to collapse
What I have come down to is returning it to amazon. After speaking to a very polite and helpful rep he had state they have been getting lots of returns for locked bootloaders as the main reason but also random reboots. So he gave me the skyrocket for free i just have to make sure that upon delivery I hand the vivid to UPS. I really Hate to leave HTC but this is something I cannot deal with as I need a phone that works since it is tied to my business.
I've had mine for a couple weeks now and it has done it once. Freaked me out though. It was just sitting on the car seat when I happened to look over, it shut off briefly and went to the splash. I thought about returning it at that momnet... and still am. If It wasn't so new, I probably wouldn't care.
Mine did this while charging and went away with new battery. I called HTC and they sent one out.
Bad batch of phones?
There is another, older thread on this same issue. I have experienced reboots three times in this first month, but not in the past week or so. Based on your experience, and some other issues in other threads, I think there must have been a bad batch of phones. It's too bad a replacement did not make things better.
I used to have random reebots, but for the past couple weeks it hasn't happened. Not worried about it anymore.
I don't really get random reboots anymore but it freezes sometimes while trying to lock/unlock the phone. Just emailed HTC to see if my device is faulty or if its a known issue.
Sent from my HTC PH39100 using XDA App
travisxcore said:
I don't really get random reboots anymore but it freezes sometimes while trying to lock/unlock the phone. Just emailed HTC to see if my device is faulty or if its a known issue.
Sent from my HTC PH39100 using XDA App
Click to expand...
Click to collapse
I just got a call from HTC regarding a failure to help resolve an issue and the bad review i gave them via their survey lol.

[Q]Spontaneously restarts

Hey.
My Sgs4A I9295 Spontaneously restarts twice a week
Do you have the same problem or experience any thing like it ?
My i537 did this in my pocket last week. Not sure if it was a gremlin or if I leaned on the power button.
GT-i9295(i537) running SafeStrap
derderdedu said:
Hey.
My Sgs4A I9295 Spontaneously restarts twice a week
Do you have the same problem or experience any thing like it ?
Click to expand...
Click to collapse
There has been some reports of people having this problem, they've typically found it to be because the power button gets pushed accidentally for long enough to reboot the phone. Usually it's when people carry it in their pockets, but if it isn't you might want to check if your power-button is "sticky", or perhaps if you are using a case it might be pushing on it.
Cederic said:
There has been some reports of people having this problem, they've typically found it to be because the power button gets pushed accidentally for long enough to reboot the phone. Usually it's when people carry it in their pockets, but if it isn't you might want to check if your power-button is "sticky", or perhaps if you are using a case it might be pushing on it.
Click to expand...
Click to collapse
This. I now have a Supcase on my phone and it hasn't happened in awhile (the power button is harder to push and hold in my pocket, thankfully) With my Seidio Active it happens fairly often when it's in my front right pocket.
derderdedu said:
Hey.
My Sgs4A I9295 Spontaneously restarts twice a week
Do you have the same problem or experience any thing like it ?
Click to expand...
Click to collapse
My S4A rebooted spontaneously 7 times in 13 days, with no case/bumper, no root & stock rom.
I sent it back and got myself a new one. One spontaneous reboot so far, in a couple of months.
Zarycki345 said:
my xperia 10 restarts again and again during the day for no reason i have recently updated my phone to android 2.1 and since then having this problem...when i update the pho...
Click to expand...
Click to collapse
You really suck at using the internet and forums.
Miami_Son said:
You really suck at using the internet and forums.
Click to expand...
Click to collapse
It's just a bot. Report and move on.

Phone just died?

Okay, so this seems to be a recurring thing here. I've seen a few threads about this now. I don't understand what's going on and why there are no answers. I was literally sitting here texting my girlfriend and my phone froze then rebooted. Booted back up fine, and then 5 minutes later did the same damn thing again. This time though it just keeps boot looping. It'll get to the point where it's optimizing all my apps and get part way through, freeze, and do it all over again. I'm stock unrooted, and I'm quite pissed off at this. This should not be happening to these phones, and my phone has been perfectly fine with no problems for a while now and all the sudden it just wants to do this. Also, if I pull the battery and put it back in it won't turn back on or charge for 10 minutes, and then just keeps looping.
It's not looking good for us bro... Sorry.. Seems as if the MotherBoards are no good. I've tried a few different data recovery options nothing seems promising. Taking my phone to T-Mo today..
celsius0010 said:
It's not looking good for us bro... Sorry.. Seems as if the MotherBoards are no good. I've tried a few different data recovery options nothing seems promising. Taking my phone to T-Mo today..
Click to expand...
Click to collapse
I ended up taking mine in yesterday, getting a warranty replacement. I'm just hoping since their already used devices that there are no problems with it. The rep told me if I get 3 bad phones though they allow me to switch to a different phone.
H4rryTipp3r said:
I ended up taking mine in yesterday, getting a warranty replacement. I'm just hoping since their already used devices that there are no problems with it. The rep told me if I get 3 bad phones though they allow me to switch to a different phone.
Click to expand...
Click to collapse
You were just lied to. There is no set rule to say that if you get three bad phones, that you'd get to choose a different phone.
Sent from my LG-H811 using Tapatalk
Sfkn2 said:
You were just lied to. There is no set rule to say that if you get three bad phones, that you'd get to choose a different phone.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
Oh well, my new phone hasn't had any problems so far. Actually it's quite better than my old one. I'm getting 4G and LTE in places my old phone only came up with 2G.
Sfkn2 said:
You were just lied to. There is no set rule to say that if you get three bad phones, that you'd get to choose a different phone.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
It actually did use to be that way. It was that you had to have had the phone replaced 3 times (basically 4 same bad phone) then they offered you a different phone that was comparable to what you had.
truckerdewd said:
It actually did use to be that way. It was that you had to have had the phone replaced 3 times (basically 4 same bad phone) then they offered you a different phone that was comparable to what you had.
Click to expand...
Click to collapse
As a courtesy, not a set rule.
Sent from my LG-H811 using Tapatalk
Mine did the same thing too since two days ago. At least you got a replacement, mine wasn't warrranty covered because it had a little crack on the screen. Thinking of jumping ship to another phone now :/
KCuadrado said:
Mine did the same thing too since two days ago. At least you got a replacement, mine wasn't warrranty covered because it had a little crack on the screen. Thinking of jumping ship to another phone now :/
Click to expand...
Click to collapse
Sorry to hear that, the only thing out of shape with my old phone was the leather back. The new one they sent me has been amazing though. If anything I'd jump to the v10. It sucks though because all the new flagship are right around the corner.

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