The screen acts as if someone is pressing random buttons and swiping etc. It does it for seemingly no reason at random times and sometimes only lasts a few seconds and other times lasts for 10 minutes or so. It is very annoying and makes using the phone impossible whilst it is happening.
I am rooted, S-OFF and running a 4.4 GPE Rom.
My actual carrier is EE so it wasn't originally a GPE if that makes a difference!
Thanks,
Joe
It could be a small pieces of dust under the glass. Probably factory defect.
NeoCreator said:
It could be a small pieces of dust under the glass. Probably factory defect.
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Click to collapse
It's only a recent thing. I have had the phone for about 8 months now and it's only recently started happening in the last 2 months or so which makes me think it isn't a factory defect.
smartiejoe said:
It's only a recent thing. I have had the phone for about 8 months now and it's only recently started happening in the last 2 months or so.
Click to expand...
Click to collapse
i had the same problem and i only had the phone for 7 months
fuzziion said:
i had the same problem and i only had the phone for 7 months
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Click to collapse
What did you do about it? I was hoping it was something to do with ROM and I could just restore it.
smartiejoe said:
What did you do about it? I was hoping it was something to do with ROM and I could just restore it.
Click to expand...
Click to collapse
i had a warranty so they give me a new one
smartiejoe said:
The screen acts as if someone is pressing random buttons and swiping etc. It does it for seemingly no reason at random times and sometimes only lasts a few seconds and other times lasts for 10 minutes or so. It is very annoying and makes using the phone impossible whilst it is happening.
I am rooted, S-OFF and running a 4.4 GPE Rom.
My actual carrier is EE so it wasn't originally a GPE if that makes a difference!
Thanks,
Joe
Click to expand...
Click to collapse
Its hardware issue, i'hv had this issue before you have to send in for warrenty, the more you leave it alone the worst it gets.
i used to have the same problem on My Desire X, nothing on Htc One but as soon as i deleted the Super User app & Unrooted it, it started working fine....
Related
I have been through 2 phones already, this one here is the worst yet. Within the 1st hour of use it had rebooted 3 times. Now it seems to happen at random.. the phone can be sitting idle on the table and it will randomly reboot.
Anyone else having issues this bad?
Chr0nicDreamz said:
I have been through 2 phones already, this one here is the worst yet. Within the 1st hour of use it had rebooted 3 times. Now it seems to happen at random.. the phone can be sitting idle on the table and it will randomly reboot.
Anyone else having issues this bad?
Click to expand...
Click to collapse
Mine's done it about 3 or 4 times in the month I've owned it... perfectly acceptable and better than my previous Android device... or my iPhone before that as a matter of fact.
I have to wonder if it is due to some piece of software you have installed.
The new phone was received today. I had only added my gmail account to it and not restored anything on it yet. it was bone stock with the exception of the account. and it rebooted now 5 times in the last 1.5 hours. The last 2 times were done AFTER a factory reset
Mine reboots maybe once or twice a week, which while annoying, I can live with.
<Removed>
Youssarian said:
That bad no, but mine had the occasional reboot as well and that was completely stock. It did it after resetting the vivid. The next logical thing was to back off the stock bloatware / spyware one at a time and of course the stock app uninstall is very limited, but I did what I could and it still did it. I blamed Carrier IQ, which may, or may not be true, but I blame it anyway. <G>
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Click to collapse
What I have come down to is returning it to amazon. After speaking to a very polite and helpful rep he had state they have been getting lots of returns for locked bootloaders as the main reason but also random reboots. So he gave me the skyrocket for free i just have to make sure that upon delivery I hand the vivid to UPS. I really Hate to leave HTC but this is something I cannot deal with as I need a phone that works since it is tied to my business.
I've had mine for a couple weeks now and it has done it once. Freaked me out though. It was just sitting on the car seat when I happened to look over, it shut off briefly and went to the splash. I thought about returning it at that momnet... and still am. If It wasn't so new, I probably wouldn't care.
Mine did this while charging and went away with new battery. I called HTC and they sent one out.
Bad batch of phones?
There is another, older thread on this same issue. I have experienced reboots three times in this first month, but not in the past week or so. Based on your experience, and some other issues in other threads, I think there must have been a bad batch of phones. It's too bad a replacement did not make things better.
I used to have random reebots, but for the past couple weeks it hasn't happened. Not worried about it anymore.
I don't really get random reboots anymore but it freezes sometimes while trying to lock/unlock the phone. Just emailed HTC to see if my device is faulty or if its a known issue.
Sent from my HTC PH39100 using XDA App
travisxcore said:
I don't really get random reboots anymore but it freezes sometimes while trying to lock/unlock the phone. Just emailed HTC to see if my device is faulty or if its a known issue.
Sent from my HTC PH39100 using XDA App
Click to expand...
Click to collapse
I just got a call from HTC regarding a failure to help resolve an issue and the bad review i gave them via their survey lol.
Stock Raider less than a week old. Keeps waking me up when I heat it rebooting itself 4 or 5 times a night
I like the phone but I wonder if I should take it back for another? and are they all like that?
Is it software fixable where ics and sense 3.5 might solve?
I need to decide quickly as time is running out for return
kiddchris said:
Stock Raider less than a week old. Keeps waking me up when I heat it rebooting itself 4 or 5 times a night
I like the phone but I wonder if I should take it back for another? and are they all like that?
Is it software fixable where ics and sense 3.5 might solve?
I need to decide quickly as time is running out for return
Click to expand...
Click to collapse
definitely exchange it while you still have time. it may be a hardware issue! I havent had any problems with the phone resetting on me since I got it a week ago. best of luck
penguinfishies said:
definitely exchange it while you still have time. it may be a hardware issue! I havent had any problems with the phone resetting on me since I got it a week ago. best of luck
Click to expand...
Click to collapse
took it back yesterday and exchanged it for another Raider, solved the problem, no restarts at all while charging all night last night
Hi All,
I don't want sound like a complete n00b, but there is no other way to describe this. Since a week or 2 my sensation XL is rebooting randomly. I'm running stock rom. First i thought it was a bad app or something. I did a factory reset, updated it to ICS 4.0 & no apps installed. But it keeps rebooting! hell! it is getting worse! i'm now rebooting countless times a day! sometimes when i Unlock, during browsing, calling, absolute RANDOM!
The phone is about 2 months old, not branded. no damages or anything.
Hope someone can help me!
If you have a warranty on it. Send it.
If not, honestly could be a million reasons for this problem.
Surely this is a problem with hardware.
Yeah what stona said. Sounds like a dodgy mobo
Sent from my HTC Sensation XL with Beats Audio X315e using Tapatalk 2
Thought so, and I already intended to return it. But strange thing is that it happened after several weeks working perfectly.
This is micro electronics. A little moisture and integrated circuits are raging.
So here is an update.
I went back to the shop with my phone and they sent it back to HTC. After about 10 days i got note to pickup my repaired phone. The random reboot has been solved due a "boardswap". But the connection loss I also had frequently was still there. I googled this issue and saw the term "death grip" also known problem with the Iphone4.
Today at work i made the below video.
youtu.be/NsdT9v4NW7M
Awaiting your comments.
I've found that if you hold it round the bottom white insert on the bottom, my wife always drops a bar? Happens on every rom.
Sent from my HTC Sensation XL with Beats Audio X315e using xda premium
Laue said:
So here is an update.
I went back to the shop with my phone and they sent it back to HTC. After about 10 days i got note to pickup my repaired phone. The random reboot has been solved due a "boardswap". But the connection loss I also had frequently was still there. I googled this issue and saw the term "death grip" also known problem with the Iphone4.
Today at work i made the below video.
youtu.be/NsdT9v4NW7M
Awaiting your comments.
Click to expand...
Click to collapse
To avoid that, do like me. For 4 months in Hogwarts i learned to lift, unlock or take a call without touching the phone
Okay, so this means I have to accept that this phone drops 3 bars of signal when i hold it pretty normal if you ask me.
I've been an HTC fan for almost 10 years now but i'm not sure if i'm gonna accept this with my new phone...
Laue said:
Okay, so this means I have to accept that this phone drops 3 bars of signal when i hold it pretty normal if you ask me.
I've been an HTC fan for almost 10 years now but i'm not sure if i'm gonna accept this with my new phone...
Click to expand...
Click to collapse
Seriously now.....i have same issue when i hold it, but i am a bit in not good covered area. When i hit downtown no matter how i hold my phone it has full reception. I don't know why that happens but it is not a biggy for me.
Nothing personal but to be a fan these days is not wise. You say you will not accept that. Well wait 1 year and you wish to have such quality like now
Death grip a fact?
I have a similar issue with my own Sensation, and mine is only 4 months old. Almost every 1 in 2-3 calls ends in an reboot during the call. I have no idea why. I thought it was due the duration of the call, and the phone overheating, but it happens sometimes as soon as I answer the phone. Does it have something to do with the apps on the phone taking up too much memory? Or is it this unproved death grip idea? I don't know.
Is there any light you can shed on my problem? Thanks!
mgar7006 said:
I have a similar issue with my own Sensation, and mine is only 4 months old. Almost every 1 in 2-3 calls ends in an reboot during the call. I have no idea why. I thought it was due the duration of the call, and the phone overheating, but it happens sometimes as soon as I answer the phone. Does it have something to do with the apps on the phone taking up too much memory? Or is it this unproved death grip idea? I don't know.
Is there any light you can shed on my problem? Thanks!
Click to expand...
Click to collapse
I also experienced this kind of problems, to me it seemed that cleaning the battery contacts did the trick, you should try it and see if it works or not.
You could try to clean them with a toothpick or if the the phone is older and you don't care that much for the battery contacts with a screwdriver (i used to do this on older phones like my old and trusty Nokia N95, also had random reboots )
Other than this i don't know what to say, as for the ROM, it did this kind of things on stock ICS, modded ICS, sense 3.6, sene 4.0, sensless, it didn't matter what rom or kernel i used, so this what i believe was the problem.
Hope this helps
I had my phone flashed since I experience this so called death grip - random crash. does rooting help to resolve this? my phone is now 1 year old since I bought it.
Hey.
My Sgs4A I9295 Spontaneously restarts twice a week
Do you have the same problem or experience any thing like it ?
My i537 did this in my pocket last week. Not sure if it was a gremlin or if I leaned on the power button.
GT-i9295(i537) running SafeStrap
derderdedu said:
Hey.
My Sgs4A I9295 Spontaneously restarts twice a week
Do you have the same problem or experience any thing like it ?
Click to expand...
Click to collapse
There has been some reports of people having this problem, they've typically found it to be because the power button gets pushed accidentally for long enough to reboot the phone. Usually it's when people carry it in their pockets, but if it isn't you might want to check if your power-button is "sticky", or perhaps if you are using a case it might be pushing on it.
Cederic said:
There has been some reports of people having this problem, they've typically found it to be because the power button gets pushed accidentally for long enough to reboot the phone. Usually it's when people carry it in their pockets, but if it isn't you might want to check if your power-button is "sticky", or perhaps if you are using a case it might be pushing on it.
Click to expand...
Click to collapse
This. I now have a Supcase on my phone and it hasn't happened in awhile (the power button is harder to push and hold in my pocket, thankfully) With my Seidio Active it happens fairly often when it's in my front right pocket.
derderdedu said:
Hey.
My Sgs4A I9295 Spontaneously restarts twice a week
Do you have the same problem or experience any thing like it ?
Click to expand...
Click to collapse
My S4A rebooted spontaneously 7 times in 13 days, with no case/bumper, no root & stock rom.
I sent it back and got myself a new one. One spontaneous reboot so far, in a couple of months.
Zarycki345 said:
my xperia 10 restarts again and again during the day for no reason i have recently updated my phone to android 2.1 and since then having this problem...when i update the pho...
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Click to collapse
You really suck at using the internet and forums.
Miami_Son said:
You really suck at using the internet and forums.
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It's just a bot. Report and move on.
I received my Vz Dev Edition phone on Mon. Still running bone-stock with the 4.4 update. The first night, while I was talking on the phone, the phone rebooted twice. Once more in the evening, it rebooted while in its holster.
Since then, it's rebooted once or twice a day, always when I haven't been using it (I've felt it buzz, and taken it out of the holster and seen it booting).
Anyone else experience anything like this? I'm holding off on unlocking, since I'd prefer no argument if I need to send it back.
-Jim
Not normal at all. You can try a reset to default(wiping the phone) and/or reflashing it completely with rsdlite. If that doesn't fix it then I'd most certainly have it replaced. I've never had a random reboot on either of my Moto X's.
That was my suspicion. I've had occasional reboots with prior phones, but never with a stock image. The fact that no one's posted here about reboots made me pretty suspicious.
-Jim
BeagleBoy said:
That was my suspicion. I've had occasional reboots with prior phones, but never with a stock image. The fact that no one's posted here about reboots made me pretty suspicious.
-Jim
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Click to collapse
I posted this before. Nobody responded :crying: lol. I had the same exact problem. I called them up and had the replace it. It took another 10 days, but it was worth it. My new one has no problems as of now. I ran a logcat and saw that basically, the RAM was failing.
aooga said:
I posted this before. Nobody responded :crying: lol. I had the same exact problem. I called them up and had the replace it. It took another 10 days, but it was worth it. My new one has no problems as of now. I ran a logcat and saw that basically, the RAM was failing.
Click to expand...
Click to collapse
Well now we know who they shipped your original phone too...
Steve-x said:
Well now we know who they shipped your original phone too...
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Click to collapse
lol. I almost knew for a fact that Verizon did that when I was with them. Their "like new" was basically just someone else's defective phone.
I've come to two realizations.
1) my phone has always been in my holster when it rebooted (when it happened while I was talking, I was using Bluetooth).
2) you can reboot this phone by long-pressing the power button, even when locked.
You can guess where I'm headed with this. So for the next few days, I'm putting my phone in the holster with the buttons up instead of down. Then I'll see if I need to post an embarrassed-smiley follow-up.
Sent from my XT1060 using Tapatalk
BeagleBoy said:
I've come to two realizations.
1) my phone has always been in my holster when it rebooted (when it happened while I was talking, I was using Bluetooth).
2) you can reboot this phone by long-pressing the power button, even when locked.
You can guess where I'm headed with this. So for the next few days, I'm putting my phone in the holster with the buttons up instead of down. Then I'll see if I need to post an embarrassed-smiley follow-up.
Sent from my XT1060 using Tapatalk
Click to expand...
Click to collapse
lol. Hopefully, because getting a replacement is a HUGE pita.
My phone did it sitting on a table without it even being setup.