[Q] HTC One has just died and won't power on - One (M7) Q&A, Help & Troubleshooting

Ok, I have a HTC One from new, only a few months old. 4 days ago I rooted my device and flashed with Android Revolution HD, Android 4.3 (Jelly Bean) - latest official HTC One 3.57.401.500 (WWE) firmware (3x.x series). Everything has been working like a dream, perfect.
Last night I was listening to some music via Google Play when everything stopped and went blank, I pressed the power button and the bottom buttons flashed 4 times (reboot?). The battery at the time was at 70% +
No matter what I try now, power + up volume, power + down volume, power + both volume, just power will not get my device to boot. I am currently leaving it plugged into the mains to see what happens but there is no LED light on.
Can anyone out there help me besides saying send it back for repair
Many thanks in advance

One thing to add. When I plug the phone into the PC via USB, I can press power and up or down volume and can hear the connect and disconnect sounds happening with my HTC One but still no power or sign of life. Anything going on I can't see?

N345H said:
One thing to add. When I plug the phone into the PC via USB, I can press power and up or down volume and can hear the connect and disconnect sounds happening with my HTC One but still no power or sign of life. Anything going on I can't see?
Click to expand...
Click to collapse
Good. Now just keep holding the power+vol down till the buttons below the screen flash, then plug it into your pc whole holding the combo, and keep trying till your phone boots up
In the bootloader
Sent from my iPod touch using Tapatalk

Going through exactly the same thing here. Phone was working just fine, had stock Android 4.3 installed after rooting with CWM and now the only response I get from it is when I hold down volume down and the power button I get the USB unplug/plug unknown device sounds on the PC.
Any help at all will be greatly appreciated.

n1234d said:
Good. Now just keep holding the power+vol down till the buttons below the screen flash, then plug it into your pc whole holding the combo, and keep trying till your phone boots up
In the bootloader
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
But that's the problem. The last time the buttons below the screen flashed was just before the device died and now nothing except the connect/disconnect sound from my PC

N345H said:
But that's the problem. The last time the buttons below the screen flashed was just before the device died and now nothing except the connect/disconnect sound from my PC
Click to expand...
Click to collapse
So now if you hold the phone power+vol down buttons the lights don't flash? Try holding them for longer, also try holding a flashlight to the light sensor while holding the button combination..
Sent from my iPod touch using Tapatalk

I got the same problem yesterday
my htc one is flashed with google edition 3.4 for few months ,suddenly it is black and no charging light nor response to any combination of power plus volume
I put for few hours on charging no any response
when plugging it the desktop in device manager just feel like something is attached to pc (do just like(refresh)

I've just read about how this problem could've happened because of using 3rd party chargers with a higher voltage/ampere rating.. Is that true?
Sent from my iPod touch using Tapatalk

n1234d said:
I've just read about how this problem could've happened because of using 3rd party chargers with a higher voltage/ampere rating.. Is that true?
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
I've been using Samsung and Nokia chargers every now and then. But it seems stupid something like that would be enough to toast a phone. Don't phone components have surge protectors?

joaoluizsv said:
I've been using Samsung and Nokia chargers every now and then. But it seems stupid something like that would be enough to toast a phone. Don't phone components have surge protectors?
Click to expand...
Click to collapse
They should be having them, but how else could you explain so many stock phones getting bricked?
Sent from my iPod touch using Tapatalk

n1234d said:
They should be having them, but how else could you explain so many stock phones getting bricked?
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
It's just weird. I've taken great care of the phone and it bricked for no decent reason. It wasn't charging or anything. It was simply on the top of a table, in the shade. Whenever I plug it into the computer, I get the QHSUSB_DLOAD unrecognized device, which is also weird. If the motherboard is fried, it shouldn't be recognized at all, right?

joaoluizsv said:
It's just weird. I've taken great care of the phone and it bricked for no decent reason. It wasn't charging or anything. It was simply on the top of a table, in the shade. Whenever I plug it into the computer, I get the QHSUSB_DLOAD unrecognized device, which is also weird. If the motherboard is fried, it shouldn't be recognized at all, right?
Click to expand...
Click to collapse
It will actually get recognized.. But this unfortunately is a hard brick.. Looks like this is the mode in which Qualcomm/HTC inserts initial codes into the phone to make it work.. Like maybe it programs the bootloader at this stage?
Sent from my iPod touch using Tapatalk

n1234d said:
It will actually get recognized.. But this unfortunately is a hard brick.. Looks like this is the mode in which Qualcomm/HTC inserts initial codes into the phone to make it work.. Like maybe it programs the bootloader at this stage?
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
I'm downloading the RUU as a hail mary, but I'm not very hopeful. Worst part is that I live in Brazil and have a device from Australia. It's going to be a HUGE amount of trouble to get it replaced, apart from all the stuff I had on it.

joaoluizsv said:
I'm downloading the RUU as a hail mary, but I'm not very hopeful. Worst part is that I live in Brazil and have a device from Australia. It's going to be a HUGE amount of trouble to get it replaced, apart from all the stuff I had on it.
Click to expand...
Click to collapse
You need to be able to boot up at least in fastboot mode to flash an RUU.. I tried when my phone died.. 99% it won't work. Getting a replacement is all you can do.. Unless you find somebody in your area with a jtag box and a good level of expertise/experience.
Sent from my iPod touch using Tapatalk

n1234d said:
You need to be able to boot up at least in fastboot mode to flash an RUU.. I tried when my phone died.. 99% it won't work. Getting a replacement is all you can do.. Unless you find somebody in your area with a jtag box and a good level of expertise/experience.
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Yeah, some places have the JTAG box around here, but they don't work with HTC One, since the device didn't officially come to Brazil. I guess I'll have to figure out how to get my phone to Australia and then back again.

joaoluizsv said:
Yeah, some places have the JTAG box around here, but they don't work with HTC One, since the device didn't officially come to Brazil. I guess I'll have to figure out how to get my phone to Australia and then back again.
Click to expand...
Click to collapse
Well, you do have world wide warranty, you could take it to an htc service center nearby..
Sent from my iPod touch using Tapatalk

Just in case anyone wanted an update on this. Fried board and HTC replaced so I have a shiny new One now

N345H said:
Ok, I have a HTC One from new, only a few months old. 4 days ago I rooted my device and flashed with Android Revolution HD, Android 4.3 (Jelly Bean) - latest official HTC One 3.57.401.500 (WWE) firmware (3x.x series). Everything has been working like a dream, perfect.
Last night I was listening to some music via Google Play when everything stopped and went blank, I pressed the power button and the bottom buttons flashed 4 times (reboot?). The battery at the time was at 70% +
No matter what I try now, power + up volume, power + down volume, power + both volume, just power will not get my device to boot. I am currently leaving it plugged into the mains to see what happens but there is no LED light on.
Can anyone out there help me besides saying send it back for repair
Many thanks in advance
Click to expand...
Click to collapse
Try these steps to boot:
Hold your HTC One's light sensor below BRIGHT light then try some combinations with volume down and powerbutton until it boots... If it doesn't tell me
---------- Post added at 04:51 PM ---------- Previous post was at 04:50 PM ----------
N345H said:
Just in case anyone wanted an update on this. Fried board and HTC replaced so I have a shiny new One now
Click to expand...
Click to collapse
sry.. overlooked this answer.. did they do it for warranty?

Yes it was done under warranty. No questions asked, called the helpline and the next day I received a knock at the door from UPS. 5 working days layer I received a new One
Sent from my HTC One using Tapatalk

N345H said:
Yes it was done under warranty. No questions asked, called the helpline and the next day I received a knock at the door from UPS. 5 working days layer I received a new One
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
My phone just did the same thing. Tried to turn it on and nothing Plugged in the charger and no light.
How I turned it on.
Hold down the volume up key and the power key for days, it finally turned on. Battery had 80% charge. Powers up and charges now. Let me know if it works for you.

Related

Help HTC one wont charge or boot

So my htc one running cm10.1 died and now wont charge or boot. ive left it charging for a while and nothing no led or splash screen when i hold the power button, also the charger doesnt get hot so i assume no current is passing thru it to the phone, ive tried other chargers and cables and nothing also tried plugging it in nothing works. I dont have insurance on it so thats not much of a option. any other suggestions im having a similar issue to whats in this thread http://forum.xda-developers.com/showthread.php?t=2257448
Device htc one sprint Recovery twrp kernel stock cm10.1 running cm10.1 nightly 6/7/13, also i noticed that earlier the phone didnt charge when i powered it off need help guys please.
anyone know anything else to try?
Weird, I would let it sit for a few hours to make sure the battery is completely dead. I bootlooped mine a while ago and even holding down power wouldn't make it reboot. After letting it sit, try a different charger see if the LED light starts blinking when you plug it in. It should stop after a few min turn solid, I would wait at least 10+ min then boot the phone into bootloader to hit recovery to restore a nandroid.
Try holding down power and.volume down at the same time under a bright light..I'm not kidding
Sent from my HTCONE using xda app-developers app
pelon90005 said:
Try holding down power and.volume down at the same time under a bright light..I'm not kidding
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
THIS happened to me, but I have an ATT one, ugh.
Well I think its dead I tried everything even called HTC they said to re calibrate the battery volume down + volume up and then the power button held for 2 minutes and then tried the under a bright light volume down and power nothing also tried just holding the power button for a while and nothing
Sent from my SPH-M910 using Tapatalk 2
Alex1123 said:
Well I think its dead I tried everything even called HTC they said to re calibrate the battery volume down + volume up and then the power button held for 2 minutes and then tried the under a bright light volume down and power nothing also tried just holding the power button for a while and nothing
Sent from my SPH-M910 using Tapatalk 2
Click to expand...
Click to collapse
it's power volume up to reboot, you've probably already tried
Had a problem with no charging after rooting, though I think it had more to do with my car charger. Contacted HTC and they suggested holding volume and power buttons simultaneously for two minutes to re-calibrate the battery. My phone is charging again and no more issues since I tried that. Worth a try.
Alex1123 said:
So my htc one running cm10.1 died and now wont charge or boot. ive left it charging for a while and nothing no led or splash screen when i hold the power button, also the charger doesnt get hot so i assume no current is passing thru it to the phone, ive tried other chargers and cables and nothing also tried plugging it in nothing works. I dont have insurance on it so thats not much of a option. any other suggestions im having a similar issue to whats in this thread http://forum.xda-developers.com/showthread.php?t=2257448
Device htc one sprint Recovery twrp kernel stock cm10.1 running cm10.1 nightly 6/7/13, also i noticed that earlier the phone didnt charge when i powered it off need help guys please.
Click to expand...
Click to collapse
i knew there was something going on here, between cm10.1 and the sprint htc one ? sure makes me wonder, i've been on my replacement for nearly 2 weeks now running stock rooted with s-off. http://forum.xda-developers.com/showthread.php?t=2310750
TheWzrd said:
i knew there was something going on here, between cm10.1 and the sprint htc one ? sure makes me wonder, i've been on my replacement for nearly 2 weeks now running stock rooted with s-off. http://forum.xda-developers.com/showthread.php?t=2310750
Click to expand...
Click to collapse
Yeah I think something could be up with it aswell I'm running just sense Roms on my replacement and will probably end up trading this for a Samsung galaxy s4 never had any problems with my Samsung phones
Sent from my HTCONE using Tapatalk 2
The bright light thing worked for me. I was in a similar situation after my phone shut down during an OTG transfer. I tried everything and nothing worked. I figured I had nothing to lose, so I held it directly over a 100 watt light bulb and it booted right up.
Marcm15 said:
The bright light thing worked for me. I was in a similar situation after my phone shut down during an OTG transfer. I tried everything and nothing worked. I figured I had nothing to lose, so I held it directly over a 100 watt light bulb and it booted right up.
Click to expand...
Click to collapse
I've tried with no luck, and while were at it just because you can get it to come back on with such a peculiar method we must ask ourselves how many times we would be ok with doing that to bring our phone back to life? there must be an answer to all of this somewhere but its kind of hard to pull any logs off and device that is 100% bricked.

[HELP] HTC One not turning on

Just wondering if anyone can help me out here..
My HTC is not turning on at all. I was using it fine, nothing was over heating and it was just in my pocket. I went to check on my phone and it was just off. Is there anything I can do, or possibly take it in for warranty. I have never owned a HTC so I don't know where to go for support. I am from Sydney Australia. Any help would be appreciated. I have left it on charge for 30 minutes - And nothing yet, not turning on
jrrevoltar said:
Just wondering if anyone can help me out here..
My HTC is not turning on at all. I was using it fine, nothing was over heating and it was just in my pocket. I went to check on my phone and it was just off. Is there anything I can do, or possibly take it in for warranty. I have never owned a HTC so I don't know where to go for support. I am from Sydney Australia. Any help would be appreciated. I have left it on charge for 30 minutes - And nothing yet, not turning on
Click to expand...
Click to collapse
Havent rooted or unlocked at all I assume?
No lights or anytihng coming up? Try any button combinations, power and volume down, try it while the phone is not plugged in... report back with any findings.
mt3g said:
Havent rooted or unlocked at all I assume?
No lights or anytihng coming up? Try any button combinations, power and volume down, try it while the phone is not plugged in... report back with any findings.
Click to expand...
Click to collapse
It is unlocked and rooted.. Tried all combinations before posting this thread. Lights are not on at all when charging. At this point it seems dead, but the question is how?
jrrevoltar said:
It is unlocked and rooted.. Tried all combinations before posting this thread. Lights are not on at all when charging. At this point it seems dead, but the question is how?
Click to expand...
Click to collapse
I know it sounds crazy but have you tried holding it under a bright light and try turning it on?
bigdaddy619 said:
I know it sounds crazy but have you tried holding it under a bright light and try turning it on?
Click to expand...
Click to collapse
Just tried that now, still no go well this sucks lol
plug into computer and get any sounds or recognition from the computer?
mt3g said:
plug into computer and get any sounds or recognition from the computer?
Click to expand...
Click to collapse
I hear a USB sound. So it is recognizing something
jrrevoltar said:
I hear a USB sound. So it is recognizing something
Click to expand...
Click to collapse
but it isn't showing a USB device or MTP or HTC One in device manager? ADB is a possibility if I'm not mistaken (still new to HTC One).
mt3g said:
but it isn't showing a USB device or MTP or HTC One in device manager? ADB is a possibility if I'm not mistaken (still new to HTC One).
Click to expand...
Click to collapse
It is not showing anything at all on my PC
Although when I hold the power down when plugged into my PC it makes the unplug sound and while still holding the power button long enough it has the plugged in sound. But nothing shows up on PC
Not sounding good at all. Hopefully someone else chimes in on this matter and has other ideas. Good luck.
jrrevoltar said:
It is not showing anything at all on my PC
Although when I hold the power down when plugged into my PC it makes the unplug sound and while still holding the power button long enough it has the plugged in sound. But nothing shows up on PC
Click to expand...
Click to collapse
Have you tried rebooting it via adb command?
humblehyper said:
Have you tried rebooting it via adb command?
Click to expand...
Click to collapse
Yeah i couldn't. it says Waiting for Device
Tried everything.. I bought this phone from Gumtree Australia a few months ago and that person got it from the Optus store via Contract I believe. But I don't have the Receipt however, I have the box and accessories and warranty stickers that come inside the box. Would I have to go through Optus store or is there a HTC One centre like they have Apple and Samsung centres/stores..
This question is probably only for Australian users
I heard of this before... Try plugging it into your computer and leave it for an hour. Then... (While still plugged in) hold it under a bright light and hold power + vol down, for a few minutes. I think this problem occurs because CWM allows the voltage to get too low for the phone to start. Good luck man
Reilly9 said:
I heard of this before... Try plugging it into your computer and leave it for an hour. Then... (While still plugged in) hold it under a bright light and hold power + vol down, for a few minutes. I think this problem occurs because CWM allows the voltage to get too low for the phone to start. Good luck man
Click to expand...
Click to collapse
does it matter if the phone is plugged into the wall charger? Or it has to be the phone? Either way, i am going to try this out for sure! thanks
Reilly9 said:
I heard of this before... Try plugging it into your computer and leave it for an hour. Then... (While still plugged in) hold it under a bright light and hold power + vol down, for a few minutes. I think this problem occurs because CWM allows the voltage to get too low for the phone to start. Good luck man
Click to expand...
Click to collapse
And do you know if the light should be facing the screen or the back. Or doesn't matter? Sorry just gathering as much info as I can before sending off to repair which I don't wanna do..
jrrevoltar said:
does it matter if the phone is plugged into the wall charger? Or it has to be the phone? Either way, i am going to try this out for sure! thanks
Click to expand...
Click to collapse
Well, when I heard this in another thread he said he fixed it by plugging it into the computer for an hour or so. Then the led turned red, then he put it into recovery and booted right into the ROM. Np hope it works out for you
---------- Post added at 01:17 PM ---------- Previous post was at 01:15 PM ----------
jrrevoltar said:
And do you know if the light should be facing the screen or the back. Or doesn't matter? Sorry just gathering as much info as I can before sending off to repair which I don't wanna do..
Click to expand...
Click to collapse
The light has to be facing the phone. You can see the two sensors on the top left on the front, point the light there.
I fix mine by let it charge on wall plug for 4 days straight until red LED started to ON back..lets it charge for another 1/2 hr n press the power button to ON the device..weird..4 days just to gain back some juice due to battery completely die..
Sent from my HTC One using xda app-developers app

HTC one won't turn on, No LED, no flashing Home/Back button

I upgraded to an HTC One a month ago in T-Mobile and now randomly the phone won't turn on. The phone is rooted, unlocked, custom recovery, and has the Android Revolution ROM. I installed everything the first week I got it and it has been working perfectly fine (No freezes, battery discharging has a good rate) and everything works (Wifi, 4G LTE, Bluetooth). The phone has not been dropped, water damaged, or exposed to any excessive heat, so it should not be having problems.
Yesterday (9/14/13), I was using the phone just fine around 8PM with my friends in a restaurant and everything seemed fine. A few hours later when I was walking down the street, I take my phone out of my pocket and when I hit the power to wake up the phone nothing happened. I pressed the power button for 10-20 seconds and nothing.
When I got back to my room and plugged it in, the LED did not turn on or anything and when I pressed the power button again after being plugged in, nothing happened. I charged it all night and decided to work with it today, but nothing has helped. I have tried holding the power button and volume keys for minutes, holding power button and nothing. When I plug in the phone to the PC it detects it (Windows USB sound in) and when I press the power button for around 15 seconds it makes the sounds but then it makes the removed usb sound.
Since the phone is Rooted, unlocked and has custom recovery and rom, I'm not sure warranty would help, ALTHOUGH since it doesn't turn on and physically is not tampered with, they could get it to at least turn on.
Please help me out here as I am a college student and really need my phone for work and to stay in touch with my parents. Thank you, and I apologize if I didn't follow a posting guideline.
P.S. One of the causes could be a drained battery, but the charging all night should have helped.
terrypro said:
I upgraded to an HTC One a month ago in T-Mobile and now randomly the phone won't turn on. The phone is rooted, unlocked, custom recovery, and has the Android Revolution ROM. I installed everything the first week I got it and it has been working perfectly fine (No freezes, battery discharging has a good rate) and everything works (Wifi, 4G LTE, Bluetooth). The phone has not been dropped, water damaged, or exposed to any excessive heat, so it should not be having problems.
Yesterday (9/14/13), I was using the phone just fine around 8PM with my friends in a restaurant and everything seemed fine. A few hours later when I was walking down the street, I take my phone out of my pocket and when I hit the power to wake up the phone nothing happened. I pressed the power button for 10-20 seconds and nothing.
When I got back to my room and plugged it in, the LED did not turn on or anything and when I pressed the power button again after being plugged in, nothing happened. I charged it all night and decided to work with it today, but nothing has helped. I have tried holding the power button and volume keys for minutes, holding power button and nothing. When I plug in the phone to the PC it detects it (Windows USB sound in) and when I press the power button for around 15 seconds it makes the sounds but then it makes the removed usb sound.
Since the phone is Rooted, unlocked and has custom recovery and rom, I'm not sure warranty would help, ALTHOUGH since it doesn't turn on and physically is not tampered with, they could get it to at least turn on.
Please help me out here as I am a college student and really need my phone for work and to stay in touch with my parents. Thank you, and I apologize if I didn't follow a posting guideline.
P.S. One of the causes could be a drained battery, but the charging all night should have helped.
Click to expand...
Click to collapse
Try holding the power button and volume down buttons down, while holding the proximity sensor directly under a very bright light...
This actually happened to me on my first HTC one I couldn't get it to do anything I ended up sending it to HTC I knew they would deny my warranty claim because of the bootloader and ROM but I knew they would have to turn it on yo figure it out. They called me to tell me that it was not covered and said it would cost 215 to put it back to regular I denied and paid the $35 diagnostic fee when I got it back I booted straight into fastboot and flashed my backup.problem solved
Sent from my HTC One using xda app-developers app
---------- Post added at 10:57 PM ---------- Previous post was at 10:55 PM ----------
I figured it happened because I was s-on and had the stock Cid and flashed the GE ROM
Sent from my HTC One using xda app-developers app
offwiththeface said:
This actually happened to me on my first HTC one I couldn't get it to do anything I ended up sending it to HTC I knew they would deny my warranty claim because of the bootloader and ROM but I knew they would have to turn it on yo figure it out. They called me to tell me that it was not covered and said it would cost 215 to put it back to regular I denied and paid the $35 diagnostic fee when I got it back I booted straight into fastboot and flashed my backup.problem solved
Sent from my HTC One using xda app-developers app
---------- Post added at 10:57 PM ---------- Previous post was at 10:55 PM ----------
I figured it happened because I was s-on and had the stock Cid and flashed the GE ROM
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
This actually sounds like a great, thanks , but before sending it out I think I would like to try other solutions since it would suck to not have my phone for 2-3 weeks. Also, how long did the whole process take for you? (Sending it out, "repair", and getting it back)
This happens to a guy in another thread. He fixed it by leaving it in the wall charge until the red LED turned on, it took 4 days on the charge.
Hey it actually only took about 1week take it back to your carrier have them send it for you. I also heard about leaving it on the charger for a long time I tried over night and it didn't work the next thing I did was send it to "repair" but if you have the patience leave it on change for a few days first
Sent from my HTC One using xda app-developers app
dgtiii said:
Try holding the power button and volume down buttons down, while holding the proximity sensor directly under a very bright light...
Click to expand...
Click to collapse
I also had this issue with Never Rooted HTC One.. To my surprise, shining a bright light at the sensor while powering on did actually work!
xJuicex said:
I also had this issue with Never Rooted HTC One.. To my surprise, shining a bright light at the sensor while powering on did actually work!
Click to expand...
Click to collapse
I thought i was going to fall for a troll with this but wow it actually does work... I don't even know what to say right now... other then thanks dgtiii and xJuicex
EDIT oh and why does this work?
dgtiii said:
Try holding the power button and volume down buttons down, while holding the proximity sensor directly under a very bright light...
Click to expand...
Click to collapse
I have a Verizon HTC One exhibiting the exact same symptoms. The battery went dead after a long day and it will not turn on or charge. I have held the proximity sensor in bright light while powering on and while holding both vol up and power. Neither seemed to change the problem. How bright of a light are we talking? Thanks in advance. I am also curious why this works....
Maby i can help^^
terrypro said:
I upgraded to an HTC One a month ago in T-Mobile and now randomly the phone won't turn on. The phone is rooted, unlocked, custom recovery, and has the Android Revolution ROM. I installed everything the first week I got it and it has been working perfectly fine (No freezes, battery discharging has a good rate) and everything works (Wifi, 4G LTE, Bluetooth). The phone has not been dropped, water damaged, or exposed to any excessive heat, so it should not be having problems.
Yesterday (9/14/13), I was using the phone just fine around 8PM with my friends in a restaurant and everything seemed fine. A few hours later when I was walking down the street, I take my phone out of my pocket and when I hit the power to wake up the phone nothing happened. I pressed the power button for 10-20 seconds and nothing.
When I got back to my room and plugged it in, the LED did not turn on or anything and when I pressed the power button again after being plugged in, nothing happened. I charged it all night and decided to work with it today, but nothing has helped. I have tried holding the power button and volume keys for minutes, holding power button and nothing. When I plug in the phone to the PC it detects it (Windows USB sound in) and when I press the power button for around 15 seconds it makes the sounds but then it makes the removed usb sound.
Since the phone is Rooted, unlocked and has custom recovery and rom, I'm not sure warranty would help, ALTHOUGH since it doesn't turn on and physically is not tampered with, they could get it to at least turn on.
Please help me out here as I am a college student and really need my phone for work and to stay in touch with my parents. Thank you, and I apologize if I didn't follow a posting guideline.
P.S. One of the causes could be a drained battery, but the charging all night should have helped.
Click to expand...
Click to collapse
I lost my phone in the water today and it worked well until i got home! then my htc one started to blink the back and home button, then it just turned off by it self! i tryed very thing!! holding the power button, power button and vol down, directt light to the proximity sensor and power button and vol down but it didnt work....
Then i tryed to connect it to my computer and pressed the power button, the mobile turned on but it failed a cupple of times!! tryed a cupple of times and then suddently everything worked fine!!! ( done **** up the power button, i pressed it so hard and many times i have to press hard to turn the phone on and of-.-) anywayes TRY CONNECTING TO COMPUTER!!
Other small thing i did - took the sim card out and in again..... Thanks for reading.! sry for the bad english^^
this is a **** painfull thing since i got my phone just jet! and i got alot off stuff in it, so i hope it helped!!
xJuicex said:
I also had this issue with Never Rooted HTC One.. To my surprise, shining a bright light at the sensor while powering on did actually work!
Click to expand...
Click to collapse
Another +1 for bright light power button + vol down
Unrooted HTC one on ATT
ryan00793 said:
I thought i was going to fall for a troll with this but wow it actually does work... I don't even know what to say right now... other then thanks dgtiii and xJuicex
EDIT oh and why does this work?
Click to expand...
Click to collapse
Its so that if the phone is in your pocket it won't start up as the proximity sensor detects the phone is in your pocket so tells it not to start up. Sometimes the sensor doesn't work as it should and needs a really intense light to overwhelm the sensor and let the phone start up.
Bobbie
Put it under a desk lamp!
I had the same exact problem. My phone couldn't turn on after it reached 0% and there was no orange light when charging. I put the phone right under my desk lamp and held the power button for 15 seconds and it turned on. Thought people were just trolling... The battery was at 1% when it turned on. I already left the phone in wall charge overnight. Guess it was not charging very well. Thanks for coming up with this solution!
It worked!!!
WOW The light over the sensor worked for me too!! I'm glad I came to this forum first!!:laugh::laugh:
Doesn't work for me
This REALLY sucks I just got this HTC One used and I was using it all yesterday and this morning with no problems. Then all of a sudden a couple hours ago it just shut down - I was just browsing the web, so it wouldn't have overheated.
Now, it won't charge (the LED doesn't come on) although it was at about 50% when it shut down. I can't get into the bootloader or recovery, and ADB doesn't recognize that it's plugged in (despite Windows playing the little jingle indicated it's been connected).
Ever since then I've been scrounging the web for answers, What exactly have you guys done for this light trick to work? Because I've held it under a bright LED and under a desk lamp with a 13W CFL bulb, while holding power + volume down, but haven't had any luck.
How long have you guys held them down for?
I haven't even seen the capactive buttons light up (although it's just kinda hard when you're holding it under a light, so maybe they are flashing I just can't see) and the only sign of life from this is the fact that Windows installed Qualcomm drivers and plays the jingle indicating that it's detected a device.
EDIT: Forgot to include, I've been trying to leave it sit charging (one person mentioned their friends' One worked after leaving it charging for 4 days - I'm not sure I can wait that long, but if I have no other option I will).
Also, should I leave the SIM in or would it not matter (personally, I don't see that making any difference whatsoever, but I really don't care at this point)? And should I alternate light/darkness while holding the buttons under a lamp, or just leave it under the light and hold them? (I've tried all of these things, but I'm willing to pursue whatever avenue had the greatest success rate).
inferno7799 said:
This REALLY sucks I just got this HTC One used and I was using it all yesterday and this morning with no problems. Then all of a sudden a couple hours ago it just shut down - I was just browsing the web, so it wouldn't have overheated.
Now, it won't charge (the LED doesn't come on) although it was at about 50% when it shut down. I can't get into the bootloader or recovery, and ADB doesn't recognize that it's plugged in (despite Windows playing the little jingle indicated it's been connected).
Ever since then I've been scrounging the web for answers, What exactly have you guys done for this light trick to work? Because I've held it under a bright LED and under a desk lamp with a 13W CFL bulb, while holding power + volume down, but haven't had any luck.
How long have you guys held them down for?
I haven't even seen the capactive buttons light up (although it's just kinda hard when you're holding it under a light, so maybe they are flashing I just can't see) and the only sign of life from this is the fact that Windows installed Qualcomm drivers and plays the jingle indicating that it's detected a device.
EDIT: Forgot to include, I've been trying to leave it sit charging (one person mentioned their friends' One worked after leaving it charging for 4 days - I'm not sure I can wait that long, but if I have no other option I will).
Also, should I leave the SIM in or would it not matter (personally, I don't see that making any difference whatsoever, but I really don't care at this point)? And should I alternate light/darkness while holding the buttons under a lamp, or just leave it under the light and hold them? (I've tried all of these things, but I'm willing to pursue whatever avenue had the greatest success rate).
Click to expand...
Click to collapse
Go to device manager and connect your phone. What do you see?
Sent from my iPod touch using Tapatalk
n1234d said:
Go to device manager and connect your phone. What do you see?
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Ya, I tried looking into that before, and there's nothing there. Now I'm trying to find out what/where that Qualcomm driver is that was installed.
EDIT: I DO see it in the Devices/Printers as Qualcomm HS-USB QDLoader 9008 (COM3).
I've also installed HTC Synce Manager, but I'm not sure if that just automatically installed the drivers or if there's something I should do to manually install those.
inferno7799 said:
Ya, I tried looking into that before, and there's nothing there. Now I'm trying to find out what/where that Qualcomm driver is that was installed.
EDIT: I DO see it in the Devices/Printers as Qualcomm HS-USB QDLoader 9008 (COM3).
I've also installed HTC Synce Manager, but I'm not sure if that just automatically installed the drivers or if there's something I should do to manually install those.
Click to expand...
Click to collapse
Sorry to hear that. You are hard bricked, send it to warranty.
Edit: The motherboard is fried and HTC would have to change it. The phone is used so contact the seller and ask him for warranty information.
danielr18 said:
Sorry to hear that. You are hard bricked, send it to warranty.
Edit: The motherboard is fried and HTC would have to change it. The phone is used so contact the seller and ask him for warranty information.
Click to expand...
Click to collapse
Damn. Really? After just using the phone for a day? Today just really isn't my day.
Would there be any other things I could try? Any jigs to force it to boot into bootloader or anything?
inferno7799 said:
Damn. Really? After just using the phone for a day? Today just really isn't my day.
Would there be any other things I could try? Any jigs to force it to boot into bootloader or anything?
Click to expand...
Click to collapse
Well, since you're under warranty, doing anything else just doesn't make sense. And using jtag would require you to open the phone, and trust me, you don't wanna do that to this phone.. Just out of curiosity, what are the first 5 digits of your serial no?
Sent from my HTC One using Tapatalk

[Q] HTC One Switched off and Won't turn on

Hi all,
I have purchased a HTC One while in US a month ago from AT&T. I am now in India and the device worked perfectly fine until two weeks ago, it switched off automatically.
I tried a lot of combinations mentioned in the forums and also contacted the customer service (both in US and India) and they requested me to try holding the Power and both Volume buttons at the same time for 2 minutes. I did this for 10 minutes and it won't work.
When I connect the phone to Wall socket charger, the LED won't lit up. When connected to my laptop, the windows O/S makes the connected sound but nothing happens.
I really appreciate any help in this matter. Thanks in advance.
Kind regards,
Krishna Menon.
bkmenon said:
Hi all,
I have purchased a HTC One while in US a month ago from AT&T. I am now in India and the device worked perfectly fine until two weeks ago, it switched off automatically.
I tried a lot of combinations mentioned in the forums and also contacted the customer service (both in US and India) and they requested me to try holding the Power and both Volume buttons at the same time for 2 minutes. I did this for 10 minutes and it won't work.
When I connect the phone to Wall socket charger, the LED won't lit up. When connected to my laptop, the windows O/S makes the connected sound but nothing happens.
I really appreciate any help in this matter. Thanks in advance.
Kind regards,
Krishna Menon.
Click to expand...
Click to collapse
Press and hold the power+volume down buttons. Once the home and back button lights start flashing, keep the power+volume down buttons pressed and plug it into your pc.. It'll connect and install necessary drivers and your phone lights will stop flashing, and it will eventually boot up in hboot.
It may take a few tries
Ps: Always use the thanks button
Sent from my iPod touch using Tapatalk
n1234d said:
Press and hold the power+volume down buttons. Once the home and back button lights start flashing, keep the power+volume down buttons pressed and plug it into your pc.. It'll connect and install necessary drivers and your phone lights will stop flashing, and it will eventually boot up in hboot.
It may take a few tries
Ps: Always use the thanks button
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Nothing happens when I press and hold the power+volume down buttons. I held it for 10 minutes. When I connect the phone to computer, it was detected as qhsusb_dload. When I searched about this issue on net, many posts say the phone is bricked and can't do anything about it.
Anyone help me how to unbrick my phone? Appreciate the help.
Thanks & regards,
Krishna Menon.
bkmenon said:
Nothing happens when I press and hold the power+volume down buttons. I held it for 10 minutes. When I connect the phone to computer, it was detected as qhsusb_dload. When I searched about this issue on net, many posts say the phone is bricked and can't do anything about it.
Anyone help me how to unbrick my phone? Appreciate the help.
Thanks & regards,
Krishna Menon.
Click to expand...
Click to collapse
Take a look at this: http://forum.xda-developers.com/showthread.php?t=2481211
nkk71 said:
Take a look at this: http://forum.xda-developers.com/showthread.php?t=2481211
Click to expand...
Click to collapse
Hi nkk71,
I tried this method without any success. When I contacted the HTC global support, the support person did mention this method. I tried holding the power + volume up + volume down buttons continuously for 15 minutes and nothing happened (my fingers hurt afterwards, #on a lighter note)
bkmenon said:
Hi nkk71,
I tried this method without any success. When I contacted the HTC global support, the support person did mention this method. I tried holding the power + volume up + volume down buttons continuously for 15 minutes and nothing happened (my fingers hurt afterwards, #on a lighter note)
Click to expand...
Click to collapse
Unfortunately "qhsusb" is usually a hard brick and needs a motherboard replacement
for one (or two?) people, the phone miraculously came back on for no apparent reason (if memory serves, for one guys it came back when the alarm rang the next morning), but other than that it's usually considered a hard brick, and needs hardware fix.
nkk71 said:
Unfortunately "qhsusb" is usually a hard brick and needs a motherboard replacement
for one (or two?) people, the phone miraculously came back on for no apparent reason (if memory serves, for one guys it came back when the alarm rang the next morning), but other than that it's usually considered a hard brick, and needs hardware fix.
Click to expand...
Click to collapse
Thanks nkk71 for this quick response. It's very unfortunate that my phone requires mother board replacement.
I loved the phone a lot. Now, I have to shell around 15K I believe.
bkmenon said:
Thanks nkk71 for this quick response. It's very unfortunate that my phone requires mother board replacement.
I loved the phone a lot. Now, I have to shell around 15K I believe.
Click to expand...
Click to collapse
No warranty? Sorry mate
you could leave it in the charger for a full day, and see if it comes back to life, and power it completely off while charging, not just the screen off.
nkk71 said:
No warranty? Sorry mate
you could leave it in the charger for a full day, and see if it comes back to life, and power it completely off while charging, not just the screen off.
Click to expand...
Click to collapse
I bought this from one of my US friends and now in India and I wasn't able to properly contact him. Lesson Learned for life. Not to purchase without proper documents.
I have put the phone charged for straight four days without removing in the wall socket. Nothing.
nkk71 said:
No warranty? Sorry mate
you could leave it in the charger for a full day, and see if it comes back to life, and power it completely off while charging, not just the screen off.
Click to expand...
Click to collapse
So I've been reading around, and came across QPST, and some guys have unbricked a hard brick using this tool. Is it possible to somehow make it work for the One?
n1234d said:
So I've been reading around, and came across QPST, and some guys have unbricked a hard brick using this tool. Is it possible to somehow make it work for the One?
Click to expand...
Click to collapse
Don't know what QPST is but i do remember there was a tool a while back for other phones to fix the Qualcom_HUSB mode, but I don't think it was ever updated for the One.
nkk71 said:
Don't know what QPST is but i do remember there was a tool a while back for other phones to fix the Qualcom_HUSB mode, but I don't think it was ever updated for the One.
Click to expand...
Click to collapse
Found these
http://forum.xda-developers.com/showthread.php?t=2208289
http://forum.xda-developers.com/showthread.php?p=31964712
http://forum.xda-developers.com/showthread.php?t=2136738
http://forum.xda-developers.com/showthread.php?t=2208289
n1234d said:
Found these
http://forum.xda-developers.com/showthread.php?t=2208289
http://forum.xda-developers.com/showthread.php?p=31964712
http://forum.xda-developers.com/showthread.php?t=2136738
http://forum.xda-developers.com/showthread.php?t=2208289
Click to expand...
Click to collapse
I'll take a closer look later, but if it was available/working for the HTC One, then i'm sure someone would have mentioned it by now.
n1234d said:
Found these
http://forum.xda-developers.com/showthread.php?t=2208289
http://forum.xda-developers.com/showthread.php?p=31964712
http://forum.xda-developers.com/showthread.php?t=2136738
http://forum.xda-developers.com/showthread.php?t=2208289
Click to expand...
Click to collapse
I followed the steps mentioned in one of the posts on QPST; but as my phone was not detected, the COM port was stated as Not Available in the QPST configuration s/w. Don't know what else to do.
I thought I would add to this thread an obvious step that sometimes gets forgotten.
I assume you attempted to charge your device in multiple sources: wall outlet, computer, etc.
I suggest you try some more, ideally varying cables and power adapters.
I experienced too many times - and even once with the one - the same exact brick you're describing and most of the times, the only solution was the above: find a combination to charge the device when its battery is completely depleted as in this situation they're more picky as to the source of power
Sent from my HTC One using Tapatalk

[Q] HTC ONE Wont Turn On. Suddenly Stopped Working

Hello,
My Phone Suddenly Stopped working while i was accessing an app on it. I suddenly got app fore close errors of almost all the apps running in background. Than phone lost its signal. i tried force rebooting it by holding on the power button. the button lights (at the bottom) blinked for few time and my phone got off. And never turned back on. I am not getting Red Charging LED. i tried all the combinations of power button with volume rocker up,down, holding three buttons simultaneously. i tried charging my device on regular intervals from 15 minutes to 2 hour. but it wont turn back on. i was on insert coin 6.0-5. i am using original charger to charge my phone.
Please tell me any alternates i should try.
shranav said:
Hello,
My Phone Suddenly Stopped working while i was accessing an app on it. I suddenly got app fore close errors of almost all the apps running in background. Than phone lost its signal. i tried force rebooting it by holding on the power button. the button lights (at the bottom) blinked for few time and my phone got off. And never turned back on. I am not getting Red Charging LED. i tried all the combinations of power button with volume rocker up,down, holding three buttons simultaneously. i tried charging my device on regular intervals from 15 minutes to 2 hour. but it wont turn back on. i was on insert coin 6.0-5. i am using original charger to charge my phone.
Please tell me any alternates i should try.
Click to expand...
Click to collapse
Connect it to your pc. Look in device manager. Does it say something like QHS-USB DLOAD?
Sent from my HTC One using Tapatalk
n1234d said:
Connect it to your pc. Look in device manager. Does it say something like QHS-USB DLOAD?
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
yes id does but the driver wont install automaticaly
shranav said:
yes id does but the driver wont install automaticaly
Click to expand...
Click to collapse
Well, don't bother, your phone is hard bricked, take it to the service center and get it repaired. They'll change your motherboard for you.
Sent from my HTC One using Tapatalk
n1234d said:
Well, don't bother, your phone is hard bricked, take it to the service center and get it repaired. They'll change your motherboard for you.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
well That Sucks. Will they change it under warranty? My bootloaders were unlocked nd i was running on Insertcoin Rom. Is There any probable reason for such cause?
shranav said:
well That Sucks. Will they change it under warranty? My bootloaders were unlocked nd i was running on Insertcoin Rom. Is There any probable reason for such cause?
Click to expand...
Click to collapse
Yep, they won't have a clue, they can't turn the phone on either. I don't know about a reason, mine bricked in the same way, was running ViperOne and s-off, unlocked. They replaced it for me, no questions asked.
Sent from my HTC One using Tapatalk
n1234d said:
Yep, they won't have a clue, they can't turn the phone on either. I don't know about a reason, mine bricked in the same way, was running ViperOne and s-off, unlocked. They replaced it for me, no questions asked.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Thanks Just Noticed you are From Mumbai. I am also from India. Hope will not face warranty Issues... Thanks for the Help
shranav said:
Thanks Just Noticed you are From Mumbai. I am also from India. Hope will not face warranty Issues... Thanks for the Help
Click to expand...
Click to collapse
hey i am also from mumbai and my phone is also not working same way as yours .
i was transfering files from pendrive using usb otg cable.
i was using htc one with maximus hd sense rom s-off and rooted with the necessary charger.
it wont start as well as no red led is turning on .
it seems to be bricked.
if you have gone to service center then please reply me imediately.

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