Hello,
My Phone Suddenly Stopped working while i was accessing an app on it. I suddenly got app fore close errors of almost all the apps running in background. Than phone lost its signal. i tried force rebooting it by holding on the power button. the button lights (at the bottom) blinked for few time and my phone got off. And never turned back on. I am not getting Red Charging LED. i tried all the combinations of power button with volume rocker up,down, holding three buttons simultaneously. i tried charging my device on regular intervals from 15 minutes to 2 hour. but it wont turn back on. i was on insert coin 6.0-5. i am using original charger to charge my phone.
Please tell me any alternates i should try.
shranav said:
Hello,
My Phone Suddenly Stopped working while i was accessing an app on it. I suddenly got app fore close errors of almost all the apps running in background. Than phone lost its signal. i tried force rebooting it by holding on the power button. the button lights (at the bottom) blinked for few time and my phone got off. And never turned back on. I am not getting Red Charging LED. i tried all the combinations of power button with volume rocker up,down, holding three buttons simultaneously. i tried charging my device on regular intervals from 15 minutes to 2 hour. but it wont turn back on. i was on insert coin 6.0-5. i am using original charger to charge my phone.
Please tell me any alternates i should try.
Click to expand...
Click to collapse
Connect it to your pc. Look in device manager. Does it say something like QHS-USB DLOAD?
Sent from my HTC One using Tapatalk
n1234d said:
Connect it to your pc. Look in device manager. Does it say something like QHS-USB DLOAD?
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
yes id does but the driver wont install automaticaly
shranav said:
yes id does but the driver wont install automaticaly
Click to expand...
Click to collapse
Well, don't bother, your phone is hard bricked, take it to the service center and get it repaired. They'll change your motherboard for you.
Sent from my HTC One using Tapatalk
n1234d said:
Well, don't bother, your phone is hard bricked, take it to the service center and get it repaired. They'll change your motherboard for you.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
well That Sucks. Will they change it under warranty? My bootloaders were unlocked nd i was running on Insertcoin Rom. Is There any probable reason for such cause?
shranav said:
well That Sucks. Will they change it under warranty? My bootloaders were unlocked nd i was running on Insertcoin Rom. Is There any probable reason for such cause?
Click to expand...
Click to collapse
Yep, they won't have a clue, they can't turn the phone on either. I don't know about a reason, mine bricked in the same way, was running ViperOne and s-off, unlocked. They replaced it for me, no questions asked.
Sent from my HTC One using Tapatalk
n1234d said:
Yep, they won't have a clue, they can't turn the phone on either. I don't know about a reason, mine bricked in the same way, was running ViperOne and s-off, unlocked. They replaced it for me, no questions asked.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Thanks Just Noticed you are From Mumbai. I am also from India. Hope will not face warranty Issues... Thanks for the Help
shranav said:
Thanks Just Noticed you are From Mumbai. I am also from India. Hope will not face warranty Issues... Thanks for the Help
Click to expand...
Click to collapse
hey i am also from mumbai and my phone is also not working same way as yours .
i was transfering files from pendrive using usb otg cable.
i was using htc one with maximus hd sense rom s-off and rooted with the necessary charger.
it wont start as well as no red led is turning on .
it seems to be bricked.
if you have gone to service center then please reply me imediately.
Related
Hi everyone
I hope you can assist.
I have a stock HTC One X that I have been thinking of installing a custom ROM on but never got around to it.
Two days ago, after I had it plugged into a car charger, it started to act strangely. It would take really long to wake from hibernate. Then after a while the screen would go blank, though the LED on top would still blink. After leaving it charging overnight, it then stopped restarting all together. Now it won't restart even after a hard reset.
When I plug it in via USB, it is detected and I can view the contents of my phone via my computer.
It still will not restart. When I hold down the power key, the three buttons at the bottom flash, the phone vibrates but does not restart.
I can't seem to get into the boot loader either. The screen does not come on, holding down the power and the volume down key does not give me the bootloader menu.
At the moment, my thoughts are:
1. It is possible a hardware problem and the screen is faulty?
2. It is a software problem and re-installing either stock or a custom ROM will fix it.
Please let me know what you think and how best to resolve this.
If I send this to my carrier, I have to wait 4-6 weeks for resolution.
Thanks
Phil
Is the motherboard fried ? Something along the lines.
Sent from my HTC One using xda premium
expertzero1 said:
Is the motherboard fried ? Something along the lines.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I am not sure. Is there any way to check this?
At the moment, the phone is plugged in, LED is green (I think indicating it is fully charged), bottom 3 buttons are lit.
Other than that, when I hold down the power key, the bottom three lights blink, but no other response.
When I installed ADB and checked using ADB devices, it reported seeing a device.
Right now, when I press the power button, the bottom three lights switch on and off, almost like its waking up. Seems like this could be a screen issue. But I am not sure.
Ur screens dead bro. If the lights on the bottom are on then the phone is awake but since u for no display then either ur LCD died or the connector loosend. Btw ur in the wrong forum this is the HTC ONE u got the ONE X
Sent from my EVO using xda premium
luigi311 said:
Ur screens dead bro. If the lights on the bottom are on then the phone is awake but since u for no display then either ur LCD died or the connector loosend. Btw ur in the wrong forum this is the HTC ONE u got the ONE X
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Thanks Luigi.
lol - Looks like did plonk this in the wrong place!
Apologies.
So my htc one running cm10.1 died and now wont charge or boot. ive left it charging for a while and nothing no led or splash screen when i hold the power button, also the charger doesnt get hot so i assume no current is passing thru it to the phone, ive tried other chargers and cables and nothing also tried plugging it in nothing works. I dont have insurance on it so thats not much of a option. any other suggestions im having a similar issue to whats in this thread http://forum.xda-developers.com/showthread.php?t=2257448
Device htc one sprint Recovery twrp kernel stock cm10.1 running cm10.1 nightly 6/7/13, also i noticed that earlier the phone didnt charge when i powered it off need help guys please.
anyone know anything else to try?
Weird, I would let it sit for a few hours to make sure the battery is completely dead. I bootlooped mine a while ago and even holding down power wouldn't make it reboot. After letting it sit, try a different charger see if the LED light starts blinking when you plug it in. It should stop after a few min turn solid, I would wait at least 10+ min then boot the phone into bootloader to hit recovery to restore a nandroid.
Try holding down power and.volume down at the same time under a bright light..I'm not kidding
Sent from my HTCONE using xda app-developers app
pelon90005 said:
Try holding down power and.volume down at the same time under a bright light..I'm not kidding
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
THIS happened to me, but I have an ATT one, ugh.
Well I think its dead I tried everything even called HTC they said to re calibrate the battery volume down + volume up and then the power button held for 2 minutes and then tried the under a bright light volume down and power nothing also tried just holding the power button for a while and nothing
Sent from my SPH-M910 using Tapatalk 2
Alex1123 said:
Well I think its dead I tried everything even called HTC they said to re calibrate the battery volume down + volume up and then the power button held for 2 minutes and then tried the under a bright light volume down and power nothing also tried just holding the power button for a while and nothing
Sent from my SPH-M910 using Tapatalk 2
Click to expand...
Click to collapse
it's power volume up to reboot, you've probably already tried
Had a problem with no charging after rooting, though I think it had more to do with my car charger. Contacted HTC and they suggested holding volume and power buttons simultaneously for two minutes to re-calibrate the battery. My phone is charging again and no more issues since I tried that. Worth a try.
Alex1123 said:
So my htc one running cm10.1 died and now wont charge or boot. ive left it charging for a while and nothing no led or splash screen when i hold the power button, also the charger doesnt get hot so i assume no current is passing thru it to the phone, ive tried other chargers and cables and nothing also tried plugging it in nothing works. I dont have insurance on it so thats not much of a option. any other suggestions im having a similar issue to whats in this thread http://forum.xda-developers.com/showthread.php?t=2257448
Device htc one sprint Recovery twrp kernel stock cm10.1 running cm10.1 nightly 6/7/13, also i noticed that earlier the phone didnt charge when i powered it off need help guys please.
Click to expand...
Click to collapse
i knew there was something going on here, between cm10.1 and the sprint htc one ? sure makes me wonder, i've been on my replacement for nearly 2 weeks now running stock rooted with s-off. http://forum.xda-developers.com/showthread.php?t=2310750
TheWzrd said:
i knew there was something going on here, between cm10.1 and the sprint htc one ? sure makes me wonder, i've been on my replacement for nearly 2 weeks now running stock rooted with s-off. http://forum.xda-developers.com/showthread.php?t=2310750
Click to expand...
Click to collapse
Yeah I think something could be up with it aswell I'm running just sense Roms on my replacement and will probably end up trading this for a Samsung galaxy s4 never had any problems with my Samsung phones
Sent from my HTCONE using Tapatalk 2
The bright light thing worked for me. I was in a similar situation after my phone shut down during an OTG transfer. I tried everything and nothing worked. I figured I had nothing to lose, so I held it directly over a 100 watt light bulb and it booted right up.
Marcm15 said:
The bright light thing worked for me. I was in a similar situation after my phone shut down during an OTG transfer. I tried everything and nothing worked. I figured I had nothing to lose, so I held it directly over a 100 watt light bulb and it booted right up.
Click to expand...
Click to collapse
I've tried with no luck, and while were at it just because you can get it to come back on with such a peculiar method we must ask ourselves how many times we would be ok with doing that to bring our phone back to life? there must be an answer to all of this somewhere but its kind of hard to pull any logs off and device that is 100% bricked.
Just wondering if anyone can help me out here..
My HTC is not turning on at all. I was using it fine, nothing was over heating and it was just in my pocket. I went to check on my phone and it was just off. Is there anything I can do, or possibly take it in for warranty. I have never owned a HTC so I don't know where to go for support. I am from Sydney Australia. Any help would be appreciated. I have left it on charge for 30 minutes - And nothing yet, not turning on
jrrevoltar said:
Just wondering if anyone can help me out here..
My HTC is not turning on at all. I was using it fine, nothing was over heating and it was just in my pocket. I went to check on my phone and it was just off. Is there anything I can do, or possibly take it in for warranty. I have never owned a HTC so I don't know where to go for support. I am from Sydney Australia. Any help would be appreciated. I have left it on charge for 30 minutes - And nothing yet, not turning on
Click to expand...
Click to collapse
Havent rooted or unlocked at all I assume?
No lights or anytihng coming up? Try any button combinations, power and volume down, try it while the phone is not plugged in... report back with any findings.
mt3g said:
Havent rooted or unlocked at all I assume?
No lights or anytihng coming up? Try any button combinations, power and volume down, try it while the phone is not plugged in... report back with any findings.
Click to expand...
Click to collapse
It is unlocked and rooted.. Tried all combinations before posting this thread. Lights are not on at all when charging. At this point it seems dead, but the question is how?
jrrevoltar said:
It is unlocked and rooted.. Tried all combinations before posting this thread. Lights are not on at all when charging. At this point it seems dead, but the question is how?
Click to expand...
Click to collapse
I know it sounds crazy but have you tried holding it under a bright light and try turning it on?
bigdaddy619 said:
I know it sounds crazy but have you tried holding it under a bright light and try turning it on?
Click to expand...
Click to collapse
Just tried that now, still no go well this sucks lol
plug into computer and get any sounds or recognition from the computer?
mt3g said:
plug into computer and get any sounds or recognition from the computer?
Click to expand...
Click to collapse
I hear a USB sound. So it is recognizing something
jrrevoltar said:
I hear a USB sound. So it is recognizing something
Click to expand...
Click to collapse
but it isn't showing a USB device or MTP or HTC One in device manager? ADB is a possibility if I'm not mistaken (still new to HTC One).
mt3g said:
but it isn't showing a USB device or MTP or HTC One in device manager? ADB is a possibility if I'm not mistaken (still new to HTC One).
Click to expand...
Click to collapse
It is not showing anything at all on my PC
Although when I hold the power down when plugged into my PC it makes the unplug sound and while still holding the power button long enough it has the plugged in sound. But nothing shows up on PC
Not sounding good at all. Hopefully someone else chimes in on this matter and has other ideas. Good luck.
jrrevoltar said:
It is not showing anything at all on my PC
Although when I hold the power down when plugged into my PC it makes the unplug sound and while still holding the power button long enough it has the plugged in sound. But nothing shows up on PC
Click to expand...
Click to collapse
Have you tried rebooting it via adb command?
humblehyper said:
Have you tried rebooting it via adb command?
Click to expand...
Click to collapse
Yeah i couldn't. it says Waiting for Device
Tried everything.. I bought this phone from Gumtree Australia a few months ago and that person got it from the Optus store via Contract I believe. But I don't have the Receipt however, I have the box and accessories and warranty stickers that come inside the box. Would I have to go through Optus store or is there a HTC One centre like they have Apple and Samsung centres/stores..
This question is probably only for Australian users
I heard of this before... Try plugging it into your computer and leave it for an hour. Then... (While still plugged in) hold it under a bright light and hold power + vol down, for a few minutes. I think this problem occurs because CWM allows the voltage to get too low for the phone to start. Good luck man
Reilly9 said:
I heard of this before... Try plugging it into your computer and leave it for an hour. Then... (While still plugged in) hold it under a bright light and hold power + vol down, for a few minutes. I think this problem occurs because CWM allows the voltage to get too low for the phone to start. Good luck man
Click to expand...
Click to collapse
does it matter if the phone is plugged into the wall charger? Or it has to be the phone? Either way, i am going to try this out for sure! thanks
Reilly9 said:
I heard of this before... Try plugging it into your computer and leave it for an hour. Then... (While still plugged in) hold it under a bright light and hold power + vol down, for a few minutes. I think this problem occurs because CWM allows the voltage to get too low for the phone to start. Good luck man
Click to expand...
Click to collapse
And do you know if the light should be facing the screen or the back. Or doesn't matter? Sorry just gathering as much info as I can before sending off to repair which I don't wanna do..
jrrevoltar said:
does it matter if the phone is plugged into the wall charger? Or it has to be the phone? Either way, i am going to try this out for sure! thanks
Click to expand...
Click to collapse
Well, when I heard this in another thread he said he fixed it by plugging it into the computer for an hour or so. Then the led turned red, then he put it into recovery and booted right into the ROM. Np hope it works out for you
---------- Post added at 01:17 PM ---------- Previous post was at 01:15 PM ----------
jrrevoltar said:
And do you know if the light should be facing the screen or the back. Or doesn't matter? Sorry just gathering as much info as I can before sending off to repair which I don't wanna do..
Click to expand...
Click to collapse
The light has to be facing the phone. You can see the two sensors on the top left on the front, point the light there.
I fix mine by let it charge on wall plug for 4 days straight until red LED started to ON back..lets it charge for another 1/2 hr n press the power button to ON the device..weird..4 days just to gain back some juice due to battery completely die..
Sent from my HTC One using xda app-developers app
I unplugged my htc one in the morning after fully charging it over night.. I used it for about an hour, and then when i was trying to move the gallery shortcut to the home screen, the phone suddenly froze and the phone switched off, i kept holding the power button but it wouldn't switch on and I tried plugging it back but the LED light didn't turn on. i also tried to do a hard rest, booting to fastboot mode but non of that worked. Does someone have a solution for this? please help
Mjnss23 said:
I unplugged my htc one in the morning after fully charging it over night.. I used it for about an hour, and then when i was trying to move the gallery shortcut to the home screen, the phone suddenly froze and the phone switched off, i kept holding the power button but it wouldn't switch on and I tried plugging it back but the LED light didn't turn on. i also tried to do a hard rest, booting to fastboot mode but non of that worked. Does someone have a solution for this? please help
Click to expand...
Click to collapse
maybe this could help: http://forum.xda-developers.com/showthread.php?t=2440524
nkk71 said:
maybe this could help: http://forum.xda-developers.com/showthread.php?t=2440524
Click to expand...
Click to collapse
Thanks, but that didn't work for me. I might send it to htc.
Mjnss23 said:
Thanks, but that didn't work for me. I might send it to htc.
Click to expand...
Click to collapse
have you tried to hold the proximity sensor of your phone under a bright light while pressing power button?
herwegan said:
have you tried to hold the proximity sensor of your phone under a bright light while pressing power button?
Click to expand...
Click to collapse
Yes i have. I've sent it to htc, im getting a replacement.
This problem become massive big..what did htc do?? They own us an explanation......i also face same problem....its going to htc center soon!!
Sent from my GT-N7100 using XDA Premium 4 mobile app
Ok, I have a HTC One from new, only a few months old. 4 days ago I rooted my device and flashed with Android Revolution HD, Android 4.3 (Jelly Bean) - latest official HTC One 3.57.401.500 (WWE) firmware (3x.x series). Everything has been working like a dream, perfect.
Last night I was listening to some music via Google Play when everything stopped and went blank, I pressed the power button and the bottom buttons flashed 4 times (reboot?). The battery at the time was at 70% +
No matter what I try now, power + up volume, power + down volume, power + both volume, just power will not get my device to boot. I am currently leaving it plugged into the mains to see what happens but there is no LED light on.
Can anyone out there help me besides saying send it back for repair
Many thanks in advance
One thing to add. When I plug the phone into the PC via USB, I can press power and up or down volume and can hear the connect and disconnect sounds happening with my HTC One but still no power or sign of life. Anything going on I can't see?
N345H said:
One thing to add. When I plug the phone into the PC via USB, I can press power and up or down volume and can hear the connect and disconnect sounds happening with my HTC One but still no power or sign of life. Anything going on I can't see?
Click to expand...
Click to collapse
Good. Now just keep holding the power+vol down till the buttons below the screen flash, then plug it into your pc whole holding the combo, and keep trying till your phone boots up
In the bootloader
Sent from my iPod touch using Tapatalk
Going through exactly the same thing here. Phone was working just fine, had stock Android 4.3 installed after rooting with CWM and now the only response I get from it is when I hold down volume down and the power button I get the USB unplug/plug unknown device sounds on the PC.
Any help at all will be greatly appreciated.
n1234d said:
Good. Now just keep holding the power+vol down till the buttons below the screen flash, then plug it into your pc whole holding the combo, and keep trying till your phone boots up
In the bootloader
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
But that's the problem. The last time the buttons below the screen flashed was just before the device died and now nothing except the connect/disconnect sound from my PC
N345H said:
But that's the problem. The last time the buttons below the screen flashed was just before the device died and now nothing except the connect/disconnect sound from my PC
Click to expand...
Click to collapse
So now if you hold the phone power+vol down buttons the lights don't flash? Try holding them for longer, also try holding a flashlight to the light sensor while holding the button combination..
Sent from my iPod touch using Tapatalk
I got the same problem yesterday
my htc one is flashed with google edition 3.4 for few months ,suddenly it is black and no charging light nor response to any combination of power plus volume
I put for few hours on charging no any response
when plugging it the desktop in device manager just feel like something is attached to pc (do just like(refresh)
I've just read about how this problem could've happened because of using 3rd party chargers with a higher voltage/ampere rating.. Is that true?
Sent from my iPod touch using Tapatalk
n1234d said:
I've just read about how this problem could've happened because of using 3rd party chargers with a higher voltage/ampere rating.. Is that true?
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
I've been using Samsung and Nokia chargers every now and then. But it seems stupid something like that would be enough to toast a phone. Don't phone components have surge protectors?
joaoluizsv said:
I've been using Samsung and Nokia chargers every now and then. But it seems stupid something like that would be enough to toast a phone. Don't phone components have surge protectors?
Click to expand...
Click to collapse
They should be having them, but how else could you explain so many stock phones getting bricked?
Sent from my iPod touch using Tapatalk
n1234d said:
They should be having them, but how else could you explain so many stock phones getting bricked?
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
It's just weird. I've taken great care of the phone and it bricked for no decent reason. It wasn't charging or anything. It was simply on the top of a table, in the shade. Whenever I plug it into the computer, I get the QHSUSB_DLOAD unrecognized device, which is also weird. If the motherboard is fried, it shouldn't be recognized at all, right?
joaoluizsv said:
It's just weird. I've taken great care of the phone and it bricked for no decent reason. It wasn't charging or anything. It was simply on the top of a table, in the shade. Whenever I plug it into the computer, I get the QHSUSB_DLOAD unrecognized device, which is also weird. If the motherboard is fried, it shouldn't be recognized at all, right?
Click to expand...
Click to collapse
It will actually get recognized.. But this unfortunately is a hard brick.. Looks like this is the mode in which Qualcomm/HTC inserts initial codes into the phone to make it work.. Like maybe it programs the bootloader at this stage?
Sent from my iPod touch using Tapatalk
n1234d said:
It will actually get recognized.. But this unfortunately is a hard brick.. Looks like this is the mode in which Qualcomm/HTC inserts initial codes into the phone to make it work.. Like maybe it programs the bootloader at this stage?
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
I'm downloading the RUU as a hail mary, but I'm not very hopeful. Worst part is that I live in Brazil and have a device from Australia. It's going to be a HUGE amount of trouble to get it replaced, apart from all the stuff I had on it.
joaoluizsv said:
I'm downloading the RUU as a hail mary, but I'm not very hopeful. Worst part is that I live in Brazil and have a device from Australia. It's going to be a HUGE amount of trouble to get it replaced, apart from all the stuff I had on it.
Click to expand...
Click to collapse
You need to be able to boot up at least in fastboot mode to flash an RUU.. I tried when my phone died.. 99% it won't work. Getting a replacement is all you can do.. Unless you find somebody in your area with a jtag box and a good level of expertise/experience.
Sent from my iPod touch using Tapatalk
n1234d said:
You need to be able to boot up at least in fastboot mode to flash an RUU.. I tried when my phone died.. 99% it won't work. Getting a replacement is all you can do.. Unless you find somebody in your area with a jtag box and a good level of expertise/experience.
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Yeah, some places have the JTAG box around here, but they don't work with HTC One, since the device didn't officially come to Brazil. I guess I'll have to figure out how to get my phone to Australia and then back again.
joaoluizsv said:
Yeah, some places have the JTAG box around here, but they don't work with HTC One, since the device didn't officially come to Brazil. I guess I'll have to figure out how to get my phone to Australia and then back again.
Click to expand...
Click to collapse
Well, you do have world wide warranty, you could take it to an htc service center nearby..
Sent from my iPod touch using Tapatalk
Just in case anyone wanted an update on this. Fried board and HTC replaced so I have a shiny new One now
N345H said:
Ok, I have a HTC One from new, only a few months old. 4 days ago I rooted my device and flashed with Android Revolution HD, Android 4.3 (Jelly Bean) - latest official HTC One 3.57.401.500 (WWE) firmware (3x.x series). Everything has been working like a dream, perfect.
Last night I was listening to some music via Google Play when everything stopped and went blank, I pressed the power button and the bottom buttons flashed 4 times (reboot?). The battery at the time was at 70% +
No matter what I try now, power + up volume, power + down volume, power + both volume, just power will not get my device to boot. I am currently leaving it plugged into the mains to see what happens but there is no LED light on.
Can anyone out there help me besides saying send it back for repair
Many thanks in advance
Click to expand...
Click to collapse
Try these steps to boot:
Hold your HTC One's light sensor below BRIGHT light then try some combinations with volume down and powerbutton until it boots... If it doesn't tell me
---------- Post added at 04:51 PM ---------- Previous post was at 04:50 PM ----------
N345H said:
Just in case anyone wanted an update on this. Fried board and HTC replaced so I have a shiny new One now
Click to expand...
Click to collapse
sry.. overlooked this answer.. did they do it for warranty?
Yes it was done under warranty. No questions asked, called the helpline and the next day I received a knock at the door from UPS. 5 working days layer I received a new One
Sent from my HTC One using Tapatalk
N345H said:
Yes it was done under warranty. No questions asked, called the helpline and the next day I received a knock at the door from UPS. 5 working days layer I received a new One
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
My phone just did the same thing. Tried to turn it on and nothing Plugged in the charger and no light.
How I turned it on.
Hold down the volume up key and the power key for days, it finally turned on. Battery had 80% charge. Powers up and charges now. Let me know if it works for you.