Xperia SP suddenly not making any calls - Xperia SP Q&A, Help & Troubleshooting

Hey guys,
this morning I tried to make a call and I simply couldn't. I got signal, I can send text messages, Whatsapp, I receive calls... The whole thing. I just can't make a call. I have updated the firmware, taken off my SIM card, rebooted... Nothing worked. I just haven't formatted yet (and really don't want to unless it's the only way out).
Everytime I press the green button "Call", it sends me back to the homescreen. If I click on a contact, it gives a little flash on the screen and nothing happens.
Any ideas?
Thanks!
SOLVED: it was the app Gallery Plus. Latest update messed up the call system

Related

no sound when receiving a message

I really love the phone except i`ve got the same problem as i did with the Diamond 1. When I receive a message the sound doesn`t go and it doesn`t vibrate but the green LED does flash. The second I turn on the screen using the standby-key it vibrates AND I can hear the ringtone. It drives me crazy. I didn`t have this problem the first couple of days I had the phone. I haven`t installed anything on the phone yet. Are there more people that have this problem?
Maybe it's a problem with other software? Does this happen directly after a hard reset? Mine plays a sound upon receiving a message...
have the same problem. but do not know if this started when i changed the melody for the message to one that is on the memory card.
have not tried hard reset yet to see f it helps
Do not store ringtones on the memory card, when the phone goes into standby it turns off the SD card interface to save power. The same goes for any programs that you want to keep running in the background when the phone goes into standby.
i face the same problem.... likely is the ROM problem..
not only that bluetooth also have some problem...
Are you using any call blocking / filtering software? Just a thought as I had the same issue after installing Magicall.
The device is as clean as a whistle
I haven`t installed any 3rd party software of any kind. I believe it is a flaw in the software. Perhaps this will be fixed a the next rom-update.
I also have this problem now. Yesterday I got an important SMS, but did know about it until 30 min later when I clicked the standby-key. The wierd thing is that this does not happen all the time. Usually I get notified within a few minutes of a new message. I do not have my sound files on the storage card. Any ideas how to solve this?
I get this problem too, and its rather annoying.. you could try setting the phone to wake on SMS, however, depending on your lock settings, it will probably wake up unlocked even if it was locked. I like my phone to be locked at all times unless I unlock manually or I get a call ONLY.
The reg key is
HKLM\Drivers\BuiltIn\RIL\DisableSMSWakeUpEvent=0
Craig
Edit: if you go into Sound -> Notifications -> Messenging: New Text Message and ensure "Display Message On Screen" is unticked, it stays locked when a msg is received
i have this problem but with a hardreset solve my problem
Im having the same problem, ive got all the alert tones saved in the phone memory and have tried a hard reset too.
The reset improved things but still getting some messages being received without the alert sound being played, im assuming its a fault as several people are having the same trouble.
I got exactly the same
It seems that the problem only occures when you're not in the home screen. When i'm in the front (home) screen the sound works fine. But if i'm in the contact look (personalized look) its silent.
Can someone confirm this?
The same problem also with vibration....
It must be a softwareflaw, i can`t wait till HTC gives the first rom update...
Does somebody know how long it took before the first rom for the diamond 1 came available after its release?
I've only used Radio 3.44.25.27 from the new HTC Asia ROM for a day so I can't be sure, but the random problem of no audio/vibration alert that I used to face with Radio 3.43.25.19 seems to have gone away.
Having the same problem except mine plays the tone but doesnt vibrate!!!
Any news about this topic?
I had this problem also until I enabled SMS wakeup as per craiglay's post
These things should be fixed by HTC if u ask me. Workaround is great but I;ll wait till a hotfix is released

[Q] text and data still work fine, phone doesn't work...

You guys helped me root and customize my captivate a year ago, and all has been working fine until now. I barely know enough to be dangerous...
With no notice, my phone stopped working unexpectedly. When I try to place a call, everything works normally right up to the "call" screen. But instead of placing the call, the green button immediately goes away. No error messages, no nothing. When others call me, my phone does not respond, and the caller gets sent straight to voicemail.
Texts and data messages continue to function normally. I can take out the SIM, put it in my wife's new Captivate, and use the phone just fine. I've removed battery, done a hard reset, and searched the forum for solutions. No luck yet.
The only thing I've knowingly done to the phone lately is to repeatedly remove/reinstall the SIM, as I've been using it to set up my wife's new phone. I have Titanium Backup, but many of the system functions (such as dialer) inexplicably show no backup available. I have also done a scan with Lookout, which showed no problems.
Any suggestions?
My next move would be to reflash the firmware. What firmware are you running right now?
Do yo have alot of apps, pictures or videos on your phone ? I ask this because, my youngest teen daughter had so many pictures, " 2040" 7 pages full of mostly useless apps more than 8 videos " was ticked by then and stopped counting " , it took over 5 minutes to boot up "media scan" lagged so bad just trying to unlock the screen and when you tried to answer the phone it would completely lockup and the call would fail. So I put an external sd in and moved all the crap over to it and now no more lag, phone works as it should when it's answered.
Just something to look at .

[Q] Can't receive calls and lots of data has been lost

I have had my Galaxy S for almost 2 years now and haven't had any problems with it until yesterday. The phone ran out of battery and turned off. When i came to charge it and reboot lots of things had changed and it had gone all funny
All of the aps have been reordered and moved although they seem to have kept their data.
I also noticed that all of my sms messages and contacts had been deleted except a few that were saved to my sim. I also lost all of the details from my calender,.
I have also discovered that whilst i can make calls, send and recieve SMS messages i am unable to recieve any calls with most of them being diverted to answer phone or being met with an engaged tone even when i'm not using the phone. I have checked all the call settings/network settings etc.... But having looked in the settings, about phone, status view, it is no longer picking up the phone number, and the mobile network state is – disconnected, not sure if that has something to do with it.
Does anyone have any idea how to fix it?! Would a factory reset fix it?
I should also add that when you press the power button, there is now only one option, to turn the phone off, whereas before there were options for flight mode, sound etc., also, the main middle button no longer takes you out of aps without closing them, which is also a real pain!
Thanks in advance.

[Q] Freeze when dialing

Hello all,
i spent quite some time researching my issue and found out that there is a bunch o people with this problem. The downside is, none of the recomended fixes seem to work.
Description: I recently got a S4 active i9295 with stock rom. Everything clean, nothing custom on it(i belive). For a couple of hours it worked like a charm, then, when i want to call someone, the transition from contacts to dialing screen lags a bit and then it goes into dialing and thats about it. Nothing else happens from there on. I loose signal and it keeps showing that it dials (i let it like this for about 15 minutes and nothing happend). I cannot end the call, it remains stuck in "dialing" mode, i can use all the other functions though. After a restart it works again. Same goes for sending SMS. The icon spins and spins but never sends the SMS, only after a reboot. Also when someone calls me, they get a "no answer" signal and my phone just looks ok, like normal standby but when i want to call back, it freezes at dialing.
I tried 3-4 different stock 4.4.2 roms, hard reset, wipe/clear cache, safe mode... It works fine for 15-20 calls/2-3 hours and then it does it again. After that point it only gets worse and it happens more frequently.
Any ideas on what could cause this or how to permanently fix it? Unfortunately, returning the phone is not really an option.
Thanks to all, best regards.
No one?

Z3 Compact randomly black screen

Hi there
I have a really annoying problem, that happens maybe 3-4 times a week.
Take the example that just happened today, I'll be using my phone writing through messenger, and then suddenly the flow function doesn't work in swiftkey, but I could still write messages and get responses.
Then when I hit the home button my screen goes black: *Don't know how to link to pictures on a new profile*
I can still pull down the notification bar, and pressing the recent apps let me see the title for the last app I used for a split second before it goes dark again.
I can even open my camera app, through the physical button, and when I returned it looked like this: *Can't post pictures*
I can always fix it by restarting my phone twice, the first time it doesn't register the sim card, and after the second time everything is working and back to normal.
I've considered factory resetting my phone to see if that would work, but I've so many apps and settings customized, that it would take a very long time to restore, and even then I'm not even sure it will fix it.
Could it maybe a hardware issue?
It happened on 5.0.2 and still occur after the 5.1.1 update
I really need your help guys.

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