chromecast wont finish set up - Google Chromecast

I just got a chromecast last night and it wont let me finish setting it up. It keeps saying make sure my chromecast connection is the same as my network name. I called google and they coun not help me out.. I went threw my router and everything is working fine. it allows the rest of my defices connect to the router just not my chromecast.. Could it be a bad chromecast? Thank you

I had that too. The fix was to set my computer to dhcp instead of choosen IP.
Sent from my GT-I9000 using Tapatalk

Related

Help: WIFI not connecting at all: solved

Specifically, my D-Link Wireless N 150 Router
I was able to get by the opening screen by connecting with my neighbor's open wifi.
With my own, I input the correct password, and it showed "Connecting" for 3 seconds, then just ignores it and says "Saved"
This is frustrating, as my laptop and HTC Desire S works perfectly fine. What can I do? I even reset the router to have no password, and it still doesn't work. It stops trying to connect and just says "Saved"
sigh.. nothing I try works.
So now my laptop is connected to my WIFI
my phone is connect to internet via USB to my laptop
and my Nexus 7 is connected to the hotspot created by my phone -_____-
The only WIFI it won't connect to is my own. This is ridiculous
What security settings are you using, encoding on your access point.
I tested a lot of access points at the house and have not had issues with any of them.
http://forum.xda-developers.com/showthread.php?t=1803391
Also, have you just simply rebooted your router. Since it connects to others without issue.
Even though your laptop connects, it already had that connection. And the router may not want to give out another address via dhcp.. Just try unplugging router, and plugging it back in and then reconnect. Stupid as it sounds.
thunder9111 said:
Specifically, my D-Link Wireless N 150 Router
I was able to get by the opening screen by connecting with my neighbor's open wifi.
With my own, I input the correct password, and it showed "Connecting" for 3 seconds, then just ignores it and says "Saved"
This is frustrating, as my laptop and HTC Desire S works perfectly fine. What can I do? I even reset the router to have no password, and it still doesn't work. It stops trying to connect and just says "Saved"
Click to expand...
Click to collapse
I had a similar issue, mine would tether to my phone but not connect to my home wifi. It would show as "connecting" then would say "saved". I hit the reset button on my router and it connected with no problem after that, might want to give that a shot and see if it works. The rest button on my router was on the back and needed a paperclip to push it.
Try WPS if you have it.
Ok, disregard this thread, I'm a fool :silly:
Even after disabling the password I still couldn't connect. While I was showering just now, I remembered why:
2 months ago my neighbors were stealing my WIFI.. so i specifically only allowed the IP of my laptop and phone.
No wonder why it could not connect at all even without password
Sorry for the new thread guys. Just got my Nexus 7 for a few hours, and it's perfect. The left side of the screen is raised a little, but I can ignore it just fine. The screen has no dead pixels and I'm happy with it.
Thanks all!
Good to know it was something simple. Might want to change the OP subject to Solved.

Chromecast problem "but cant access the internet" on Belkin Router

Hi everyone,
I have a Beklin Share N300 router and trying to set up my chromecast on this network.
Everything works fine, i mean the set up process; chromecast can see the network, can connect the network without any problem but get this message on the screen:
ChromecastXXX connected to yournetwork, but cant access the internet.
Has anyone faced this problem before?
I appreciate for your comments
legendnexus said:
Hi everyone,
I have a Beklin Share N300 router and trying to set up my chromecast on this network.
Everything works fine, i mean the set up process; chromecast can see the network, can connect the network without any problem but get this message on the screen:
ChromecastXXX connected to yournetwork, but cant access the internet.
Has anyone faced this problem before?
I appreciate for your comments
Click to expand...
Click to collapse
Im been having the same problem since yesterday morning. Ive been in contact with Google and they escalted my case but i havent heard back from them about it.
I had the same problem with my E4200v2 router. I just kept trying and trying from the chromecast app on my Samsung Galaxy S4 and after an hour it finally setup. Have patience and keep trying everything. Reference your router's manual for additional information you might need. Good luck!
Sent from my SGH-M919 using Xparent Skyblue Tapatalk 2
---------- Post added at 08:34 PM ---------- Previous post was at 08:33 PM ----------
Try rebooting the router.
Sent from my SGH-M919 using Xparent Skyblue Tapatalk 2
did you try putting the CC in the DMZ?
I don't have the CC yet, so I don't know if it needs any ports open in your firewall. Is there any way to manually enter a private IP or DNS info?
From what you're describing, the Chromecast isn't getting the DNS information.
lovekeiiy said:
did you try putting the CC in the DMZ?
I don't have the CC yet, so I don't know if it needs any ports open in your firewall. Is there any way to manually enter a private IP or DNS info?
From what you're describing, the Chromecast isn't getting the DNS information.
Click to expand...
Click to collapse
DMZ could be the solution. Try disabling AP isolation under your router's setup UI.
Sent from my SGH-M919 using Xparent Skyblue Tapatalk 2
The AP (access point) he probably doesn't have setup anyway since that's more for bridging.
I just don't know if CC needs any ports forwarded. He may want to see what IP is being assigned to his CC and then check the firewall logs to see if any traffic is being blocked by it. The DMZ on his router should place the CC in front of the router and thus let all traffic to and from it, which should, in theory, fix the DNS problem.
It maybe to worth a shot to port foward port 53, which is usually used for DNS. I don't remember if it was UDP or TCP or both. And sometimes you still need to port forward even when using the DMZ. It's lame, but router's just act funny sometimes.
====================
it just dawned on me, it might be that CC is getting it's internet access from the device that's getting the content. So, you may need to enable internet sharing on your PC. Although, I don't think this is the case.
I also was getting the "connected to wireless, but can't access the internet" What I determined is that the ChromeCast is NOT using the DNS servers provided by my DHCP server, it was trying to communicate to a different DNS (likely Google's own).
In my case, I had a firewall in place that prevented access to any DNS other than what I was providing in DHCP. Once I opened the restriction and allowed all DNS traffic, chromecast immediately connected.
Hope this helps someone else.
FLJ74 said:
I also was getting the "connected to wireless, but can't access the internet" What I determined is that the ChromeCast is NOT using the DNS servers provided by my DHCP server, it was trying to communicate to a different DNS (likely Google's own).
In my case, I had a firewall in place that prevented access to any DNS other than what I was providing in DHCP. Once I opened the restriction and allowed all DNS traffic, chromecast immediately connected.
Hope this helps someone else.
Click to expand...
Click to collapse
Interesting. In my case, it was the opposite. I had my laptop configured to use Google's DNS servers and I kept on getting the same "connected to wireless, but can't access the internet" message. I reset the DNS servers on my laptop and Chromecast immediately connected to the Internet.
anyone know which port/s does chromecast use
DMZ worked for me but i dont like putting devices on DMZ. Sounds like this is just a port forwarding issue and putting it on DMZ is an overkill.
Anyone knows which port/s does chromecast use???
I also have the Belkin N300 and was having the same trouble. What i did was a factory reset on my router and a firmware update in the router settings and now everything seems to be working fine as of now.
AP Isolation
Switching off AP Isolation fixed the issue for me. I had the same issue before I did this.
Soldier 2.0 said:
DMZ could be the solution. Try disabling AP isolation under your router's setup UI.
Sent from my SGH-M919 using Xparent Skyblue Tapatalk 2
Click to expand...
Click to collapse
I tried DMZ, but it didnt work. Also I tried disabling firewall, it didnt work too.
lovekeiiy said:
The AP (access point) he probably doesn't have setup anyway since that's more for bridging.
I just don't know if CC needs any ports forwarded. He may want to see what IP is being assigned to his CC and then check the firewall logs to see if any traffic is being blocked by it. The DMZ on his router should place the CC in front of the router and thus let all traffic to and from it, which should, in theory, fix the DNS problem.
It maybe to worth a shot to port foward port 53, which is usually used for DNS. I don't remember if it was UDP or TCP or both. And sometimes you still need to port forward even when using the DMZ. It's lame, but router's just act funny sometimes.
====================
it just dawned on me, it might be that CC is getting it's internet access from the device that's getting the content. So, you may need to enable internet sharing on your PC. Although, I don't think this is the case.
Click to expand...
Click to collapse
I tried this too, even porting, but no luck..
tried every single suggestion but cant figure out what is wrong.
What i understand from the replies; it needs some specific DNS. But when i change my DNS on my routers setting page different than provided my ISP, router itself doesnt connect to internet.
DMZ, MAC filtering, disabling Firewall, disabling AP, none of them work so far; with numerous combination of those...
I believe it shouldnt be that hard.. ?
Update: Placing it in DMZ took a couple of retries but have fixed the issue now.
Similar problem. Worked on the first setup. Then after two day a get "can't connect to internet" message. Tried factory resetting and putting in the DMZ. Nothing helps. Anyone?
legendnexus said:
... What i understand from the replies; it needs some specific DNS. ...
Click to expand...
Click to collapse
NeedAPhone said:
Update: Placing it in DMZ took a couple of retries but have fixed the issue now.
Similar problem. Worked on the first setup. Then after two day a get "can't connect to internet" message. Tried factory resetting and putting in the DMZ. Nothing helps. Anyone?
Click to expand...
Click to collapse
I don't really have more suggestions. From what I know, the CC doesn't need any special DNS information because really all the CC is just a media player (although not exactly correct). When you cast something to it, the device (mobile device or PC) you're sending it a URL, which it then opens and can play. This is why it needs an internet connection. Tab casting is a little different. Thus, if it'll play on your mobile device or PC, you can play it on the CC (assuming the content is CC compatible). If there is not internet to the CC, then the DNS and ISP information is not being forwarded to the CC or it's not connecting to them; this assumes it's getting an private IP from the router and not being denied because of MAC filtering or something.
Over here I've got another problem. My current ISP forces me to use their DNS. Since the Chromecast has its own fixed Google DNS (8.8.8.8 & 8.8.4.4), the Chromecast is not allowed to connect to the internet.
Rvanlaak said:
Over here I've got another problem. My current ISP forces me to use their DNS. Since the Chromecast has its own fixed Google DNS (8.8.8.8 & 8.8.4.4), the Chromecast is not allowed to connect to the internet.
Click to expand...
Click to collapse
Same here, I'm on a studentnet that uses a PPTP connection with their own DNS, so if I change the DNS I won''t have an internet connection, permanent. Not sure how to fix that.
ninepoint said:
Same here, I'm on a studentnet that uses a PPTP connection with their own DNS, so if I change the DNS I won''t have an internet connection, permanent. Not sure how to fix that.
Click to expand...
Click to collapse
Try a VPN ?
Sent from my XT897 using XDA Premium 4 mobile app
I had the same issue with the original firmware (12072).
After leaving it connected a few days it eventually stayed connected long enough to download an update.
After restarting it, it applied the update.
On firmware 13300 it complains when it initially boots, then after about a minute or two it connects successfully.
So...
If you're rooted, use FlashCast to update to PwnedCast 1.0 (based on 13300)
If you're not root-capable or have no plans to root, set it up and leave it at the "but can't connect to the Internet" for a few days (just leave it powered by the power adapter), then power-cycle it, hopefully you will see it updating.

chromecast setup issue

Hey guys quick question just wondering if anyone has had a similar issue with their chromecast setup . This is my second chromecast having the same issue.
I cannot get my phone or computer to complete the setup process. I get an error. See attached picture.
It sees the cast initially and says needs to be setup then after trying to setup I get the error.
Thanks in advance
Devin
dmcgrath009 said:
Hey guys quick question just wondering if anyone has had a similar issue with their chromecast setup . This is my second chromecast having the same issue.
I cannot get my phone or computer to complete the setup process. I get an error. See attached picture.
It sees the cast initially and says needs to be setup then after trying to setup I get the error.
Thanks in advance
Devin
Click to expand...
Click to collapse
Is it setup in your WiFi on your phone?
I can choose to connect to it on the wifi network settings on my phone yes.
Also it shows up in the chromecast app as it needs to be set up
Phone : note 3
Chromecast serial : 3A08xxxxx
Router: D link dir-826l (USING 2.4GHZ band to try and connect)
Picture shows the initial screen i get when opening the app and trying to setup.
The number corresponds to the number on the TV but i can never get further than this.
Sent from my SM-N900P using Tapatalk
Try rebooting your router. This helped me with connection problems in the past.
Sent from my Nexus 7 using Tapatalk 4
I don't think you can setup the Chromecast with your phone. I believe you need a PC to do it. When it's setting up, your PC's WiFi should switch to the Chromecast only; it'lll have some SSID with Chromecast in it. After you confirm the correct Chromecast, it'll do it's setup, and switch the PC WiFi back your LAN.
The error about making sure the Chromecast is nearby means, to me, that the device was not able to connect to the Chromecast. And I think you'll need something that can handle an Ad Hoc setup.
You can set it up with the phone according to the instructions.
I also tried it with the computer and ended up with a similar error during setup.
My next thought is that it could be a issue with the router so I disabled that router and tried an old net gear router I had laying around and that gave me the same issue. From bother the phone and from my laptop (alien ware m11x)
I'm running out of ideas to try
Thanks for the help guys.
Sent from my SM-N900P using Tapatalk
dmcgrath009 said:
You can set it up with the phone according to the instructions.
I also tried it with the computer and ended up with a similar error during setup.
My next thought is that it could be a issue with the router so I disabled that router and tried an old net gear router I had laying around and that gave me the same issue. From bother the phone and from my laptop (alien ware m11x)
Click to expand...
Click to collapse
Don't trust the status in the Chromecast application - check what it says on the TV.
Try using the HDMI extender
Move Chromecast closer to the router, or if it's within 5 feet, farther from the router (constructive and destructive interference)
Move Chromecast away from other Bluetooth and WiFi devices if at all possible
If running setup on a PC, be sure the PC has only the wireless enabled, and no VPN connection running. Multiple adapters and VPN have potential to confuse the setup process.
Make sure your phone is connected to your normal WiFi first
Be sure that MAC filtering and AP isolation are not enabled in your AP/router.
Try a factory reset
lovekeiiy said:
I don't think you can setup the Chromecast with your phone. I believe you need a PC to do it.
Click to expand...
Click to collapse
Actually it's the exact opposite unless your PC has a WiFi card. It requires any device that can run the setup file and that device MUST have WiFi.
In this case I have to wonder if the OP is using a custom ROM. I believe you need to be able to make an AdHoc connection with the Chromecast for setup. Some custom Roms don't support this.
Asphyx said:
Actually it's the exact opposite unless your PC has a WiFi card. It requires any device that can run the setup file and that device MUST have WiFi.
Click to expand...
Click to collapse
If this is the case, nothing is mentioned in/about the Windows PC app.
EDIT: My CC is setup but I installed the PC app and it won't even open and later shows a Turn On WiFi box.
Asphyx said:
In this case I have to wonder if the OP is using a custom ROM. I believe you need to be able to make an AdHoc connection with the Chromecast for setup. Some custom Roms don't support this.
Click to expand...
Click to collapse
AFAIK, it's a standard access point connection, but yeah, custom ROMs could be problematic for other reasons as well.
wptski said:
If this is the case, nothing is mentioned in/about the Windows PC app.
EDIT: My CC is setup but I installed the PC app and it won't even open and later shows a Turn On WiFi box.
Click to expand...
Click to collapse
Yep in order for the setup utility to work on a PC the PC must have a WiFi card in order to communicate via AD HOC with the Chromecast.
It uses AdHoc to control the unit until it has been configured to work with the available AP. Once it is connected to the AP you can use the PC to stream to it without WiFi as long as it is wired to the same network.
But Setup of Chrome requires WiFi. And of course a device that has a compatible setup program to run.
I have Dlink dir 655 and got th same phone . I enabled multicast on dlink router and it worked. Probably after i restarted the router used the chromecast app and connected it smooth
:good:
bhiga said:
AFAIK, it's a standard access point connection, but yeah, custom ROMs could be problematic for other reasons as well.
Click to expand...
Click to collapse
Yes once set up it is a standard AP connection but to set it up to connect to an AP for the first time requires an Ad Hoc connection with the device running the setup program.
Ok thanks for the help guys I'll give another go tonight. Also just for keeping up to date my phone is not rooted and is running a stock rom obviously.
I'll report back to any results.
Sent from my SM-N900P using Tapatalk
I'm having the same problem. I am running a custom ROM on my phone though. I do not have a laptop, only a desktop PC without WiFi.
EDIT: After reading some of the advice in this thread, I went back to my stock ROM to see if I could set it up then. It worked instantly. For me it was the ROM I was on.
Asphyx said:
Yep in order for the setup utility to work on a PC the PC must have a WiFi card in order to communicate via AD HOC with the Chromecast.
It uses AdHoc to control the unit until it has been configured to work with the available AP. Once it is connected to the AP you can use the PC to stream to it without WiFi as long as it is wired to the same network.
But Setup of Chrome requires WiFi. And of course a device that has a compatible setup program to run.
Click to expand...
Click to collapse
Needing to have WiFi on the PC could be an issue for some. Since this point isn't mention anywhere on Google's Chromecast pages that I could find, I'd be annoyed if I found this out after purchase!
wptski said:
Needing to have WiFi on the PC could be an issue for some. Since this point isn't mention anywhere on Google's Chromecast pages that I could find, I'd be annoyed if I found this out after purchase!
Click to expand...
Click to collapse
It is sort of mentioned...It does say connect via WiFi....
Truth is this setup procedure is not all that different than any other Wireless Appliance you would buy.
Wireless Print Servers, WiFi Boosters, all work on the same setup principle.
Unless they can be wired directly into a network it is assumed you will connect to them via AdHoc to then set them up for use with your AP.
There is no way an appliance can connect to an AP that is protected without Human help (would defeat the purpose of having Protection if it could wouldn't it? Anything could do that then). SO barring a Direct connection with a device to set it up the only way to do so is via AdHoc Wireless mode that then lets you communicate to set it up for Infrastructure mode.
Asphyx said:
It is sort of mentioned...It does say connect via WiFi....
Truth is this setup procedure is not all that different than any other Wireless Appliance you would buy.
Wireless Print Servers, WiFi Boosters, all work on the same setup principle.
Unless they can be wired directly into a network it is assumed you will connect to them via AdHoc to then set them up for use with your AP.
Click to expand...
Click to collapse
I just checked with both my phone and laptop. It's a standard Access Point (Infrastructure) connection for setup. Makes sense, as you noted previously that not all devices and ROMs support Ad Hoc mode.
Asphyx said:
There is no way an appliance can connect to an AP that is protected without Human help (would defeat the purpose of having Protection if it could wouldn't it? Anything could do that then). SO barring a Direct connection with a device to set it up the only way to do so is via AdHoc Wireless mode that then lets you communicate to set it up for Infrastructure mode.
Click to expand...
Click to collapse
Devices with can use WPS. But both the AP and the device must support WPS, so much easier and more compatible to either allow a temporary open AP as Chromecast does, or use an Ad Hoc connection.
I had the same problem I was able to get it to connect with laptop on wifi not hard wire once that works then you can use your phone to work chrome cast
Sent from my SGH-M919 using xda app-developers app
Asphyx said:
It is sort of mentioned...It does say connect via WiFi....
Truth is this setup procedure is not all that different than any other Wireless Appliance you would buy.
Wireless Print Servers, WiFi Boosters, all work on the same setup principle.
Unless they can be wired directly into a network it is assumed you will connect to them via AdHoc to then set them up for use with your AP.
There is no way an appliance can connect to an AP that is protected without Human help (would defeat the purpose of having Protection if it could wouldn't it? Anything could do that then). SO barring a Direct connection with a device to set it up the only way to do so is via AdHoc Wireless mode that then lets you communicate to set it up for Infrastructure mode.
Click to expand...
Click to collapse
Yes, it does say that but also states that it's Windows compatible. Connecting to a laptop is mentioned which means anything but a real old one would have WiFi. They clearly have left out mentioning Desktop PC. After setup then using Chrome, a Desktop PC can be used unless you have WiFi card or a WiFi USB adapter which I actually have on my Samsung Smart TV.

Chromecast can't connect to my router TL-WDR4300

Hi all,
I have a TP-Link TL-WDR4300 at home. My Chromecast is having issue connecting to this router. When i run through Chromecast setup, it goes fine up to the point where it asks me for password of my router. After I enter my password and click next, my TV would just say 'connecting...' and it will stuck forever. And the Chromecast setup app will say "Something went wrong. We weren't able to find your Chromecast on the network." Apparently because it wasn't able to connect to my network.
I'm pretty sure I have my password entered correctly. I tried to changed my router settings but it won't help at all.
One interesting thing is that my Chromecast used to be able to connect to my router before it was updated(which happened automatically when I connected Chromecast to my router for the last time). Although I had similar connection issues in the past, I was able to fix it by a combination of resetting Chromecast, rebooting router and changing router settings. Now, it just won't connect no matter what I do.
Any help is greatly appreciated!
rozzerhmq said:
Hi all,
I have a TP-Link TL-WDR4300 at home. My Chromecast is having issue connecting to this router. When i run through Chromecast setup, it goes fine up to the point where it asks me for password of my router. After I enter my password and click next, my TV would just say 'connecting...' and it will stuck forever. And the Chromecast setup app will say "Something went wrong. We weren't able to find your Chromecast on the network." Apparently because it wasn't able to connect to my network.
I'm pretty sure I have my password entered correctly. I tried to changed my router settings but it won't help at all.
One interesting thing is that my Chromecast used to be able to connect to my router before it was updated(which happened automatically when I connected Chromecast to my router for the last time). Although I had similar connection issues in the past, I was able to fix it by a combination of resetting Chromecast, rebooting router and changing router settings. Now, it just won't connect no matter what I do.
Any help is greatly appreciated!
Click to expand...
Click to collapse
I would reset everything and then try the setup program again if you haven't tried that already.
When you say "changing router settings", does this include channel width? Is it set to auto? Have you tried setting it to something manually, preferably 20MHz? Also what is your Network Mode set to?
mdamaged said:
When you say "changing router settings", does this include channel width? Is it set to auto? Have you tried setting it to something manually, preferably 20MHz? Also what is your Network Mode set to?
Click to expand...
Click to collapse
Yes. I am using the 2.4GHz wireless only
I tried changing all these setting
Mode: abgn
Channel Width: 20mhz-40mhz
Channel: 1 - 6 - 11
rozzerhmq said:
Yes. I am using the 2.4GHz wireless only
I tried changing all these setting
Mode: abgn
Channel Width: 20mhz-40mhz
Channel: 1 - 6 - 11
Click to expand...
Click to collapse
Have you tried using the HDMI extender? That can help a lot in some circumstances. It's amazing how much a TV and other electronics will interfere with WiFi signals.
rozzerhmq said:
Hi all,
I have a TP-Link TL-WDR4300 at home. My Chromecast is having issue connecting to this router. When i run through Chromecast setup, it goes fine up to the point where it asks me for password of my router. After I enter my password and click next, my TV would just say 'connecting...' and it will stuck forever. And the Chromecast setup app will say "Something went wrong. We weren't able to find your Chromecast on the network." Apparently because it wasn't able to connect to my network.
I'm pretty sure I have my password entered correctly. I tried to changed my router settings but it won't help at all.
One interesting thing is that my Chromecast used to be able to connect to my router before it was updated(which happened automatically when I connected Chromecast to my router for the last time). Although I had similar connection issues in the past, I was able to fix it by a combination of resetting Chromecast, rebooting router and changing router settings. Now, it just won't connect no matter what I do.
Any help is greatly appreciated!
Click to expand...
Click to collapse
I experience the same problem with you
bhiga said:
Have you tried using the HDMI extender? That can help a lot in some circumstances. It's amazing how much a TV and other electronics will interfere with WiFi signals.
Click to expand...
Click to collapse
I never had problems with my old router. So I'm pretty sure it to be a compatibility issue.
I have the same exact router (TL-WDR4300 but running dd-wrt) and have zero issues connecting my 2 chromecasts to it.
One chromecast is running PwnedCast and the other is vanilla on the most current update. The router is running both 2.4 and 5 ghz and both chromecasts are connected to the 2.4 bandwidth.
I am using the extender on both.
rozzerhmq said:
I never had problems with my old router. So I'm pretty sure it to be a compatibility issue.
Click to expand...
Click to collapse
Well does the Chromecast Light blink or is it solid?
If it is solid then it is connected to the router and you have some security setting or firewall either on the router or the PC isolating it from other devices.
Typical issue is when you have mis-selected Public for your network type in Windows instead of HOME,
Public isolates the Windows machine where HOME allows Device to Device communication.
Check the firewall settings on your router and try shutting it off and see if that works. If so then turn it back on and look for other settings like Multicast filtering or IGMP and uncheck.
If the light on the CCast is Blinking then it is not connected and you need to re-run the setup.
You say other devices are seeing it so thats probably not the case.
j.a said:
I have the same exact router (TL-WDR4300 but running dd-wrt) and have zero issues connecting my 2 chromecasts to it.
One chromecast is running PwnedCast and the other is vanilla on the most current update. The router is running both 2.4 and 5 ghz and both chromecasts are connected to the 2.4 bandwidth.
I am using the extender on both.
Click to expand...
Click to collapse
Thanks for the info. I am using vendor firmware atm, will try dd-wrt next.
Asphyx said:
Well does the Chromecast Light blink or is it solid?
If it is solid then it is connected to the router and you have some security setting or firewall either on the router or the PC isolating it from other devices.
Typical issue is when you have mis-selected Public for your network type in Windows instead of HOME,
Public isolates the Windows machine where HOME allows Device to Device communication.
Check the firewall settings on your router and try shutting it off and see if that works. If so then turn it back on and look for other settings like Multicast filtering or IGMP and uncheck.
If the light on the CCast is Blinking then it is not connected and you need to re-run the setup.
You say other devices are seeing it so thats probably not the case.
Click to expand...
Click to collapse
Update: It turns out this is not the root cause of this issue(refer to my post below), i will try dd-wrt next!
Thanks for the suggestions!
By following your advise and checking my security settings again. I was able to solve this issue by turning off VPN firewalls. I don't use any VPN thing so i thought the VPN firewalls wouldn't matter. Anyways, thank you very much and now I can enjoy Chromecast again!
However, there is one annoying thing. When casting from Chrome tabs, it won't go into full screen. There are black bars on top and bottom which isn't there if I cast from Youtube. I tried changing all the Chromecast extension options and Tv aspect ratio setting, but had no success. It would be awesome if you can offer some advice.
Thanks again!:good:
rozzerhmq said:
Thanks for the suggestions!
By following your advise and checking my security settings again. I was able to solve this issue by turning off VPN firewalls. I don't use any VPN thing so i thought the VPN firewalls wouldn't matter. Anyways, thank you very much and now I can enjoy Chromecast again!
However, there is one annoying thing. When casting from Chrome tabs, it won't go into full screen. There are black bars on top and bottom which isn't there if I cast from Youtube. I tried changing all the Chromecast extension options and Tv aspect ratio setting, but had no success. It would be awesome if you can offer some advice.
Thanks again!:good:
Click to expand...
Click to collapse
Go into Options of the Googlecast ext on your Browser
Select Full screen zoom and make sure it is enabled.
But there will always be some content that doesn't format the screen properly and will give you black bars...
Asphyx said:
Go into Options of the Googlecast ext on your Browser
Select Full screen zoom and make sure it is enabled.
But there will always be some content that doesn't format the screen properly and will give you black bars...
Click to expand...
Click to collapse
Well, after all, it was too early to call it a success.
So earlier today, I wasn't able to discover Chromecast from my PC(It says something like "device missing" in Chromecast extension). However, my TV shows Chromecast is connected to my network, and the light on Chromecast is stable white. Then, I tried to reboot my router, and that fixed it. This is basically similar to the issues i had in the past where i could just fix Chromecast connection by randomly rebooting router and resetting Chromecast.
I was skeptical and decided to revert my changes on VPN firewalls. After a router reboot, Chromecast still worked!!
At this point, I don't think it's the VPN firewall settings that is causing this issue. This issue looks so random. I would try to go dd-wrt next and hopefully it will fix this issue properly.
rozzerhmq said:
Well, after all, it was too early to call it a success.
So earlier today, I wasn't able to discover Chromecast from my PC(It says something like "device missing" in Chromecast extension). However, my TV shows Chromecast is connected to my network, and the light on Chromecast is stable white. Then, I tried to reboot my router, and that fixed it. This is basically similar to the issues i had in the past where i could just fix Chromecast connection by randomly rebooting router and resetting Chromecast.
I was skeptical and decided to revert my changes on VPN firewalls. After a router reboot, Chromecast still worked!!
At this point, I don't think it's the VPN firewall settings that is causing this issue. This issue looks so random. I would try to go dd-wrt next and hopefully it will fix this issue properly.
Click to expand...
Click to collapse
You mention DD-Wrt are you using that?
Cause I notice most people having these issues seem to be using DD-WRT or Tomato and I'm starting to wonder if perhaps there is some issues with those Custom Firmwares being used.
I do know in the past before I Upgraded my router that I had problems with devices getting booted off the WiFi because I had too many devices connecting and it would seem that when a new device would connect, one would stop getting data despite the fact it said it was connected.
Now this shouldn't ever be the case with WiFi if it has an IP it should not have a limit but I am wondering if your experiencing what I was experiencing before I Upgraded....
Not suggesting you need to upgrade mind you just that what your going through sounds similar to what I went through.
When I bought the new router (LinkSys N900) the Box had this chart of Router Groups and which router was best for X number of devices.
Low end for less than 3, High end for 7+ with the last group being for 7+ and HD.
This chart went against what I believed I knew about WiFi limitations which I thought was only IP and DHCP based...
I wrote it off as pure Marketing with the intention of getting you to buy the most expensive router they had...(which I was going to do anyway LOL)
I'm starting to wonder if maybe there is something to that....Sure would explain my problems with the router that made me upgrade in the first place.
I'm having the same issues with my chromecast and a tp-link wdr4300 router on dd-wrt (latest build from 2014-02).
After either chromecast or router (wi-fi) restart I'm able to cast and chromecast is also shown in chromecast app.
But after some idling (without casting) chromecast is still connected to my wi-fi (ping responses) but I'm not able to cast anything (music, allcast etc..) anymore.
I have already tried enabling/disabling UPNP, changing wi-fi channels, etc
Doesn't look like just a wi-fi issue only, as chromecast is still connected to my wi-fi.
but still could this be related to the Atheros chipset used in the wdr4300 maybe?
Any other routers with atheros chipset running without problems?
Try installing Bonjour Browser or another mDNS browser and monitor what happens in local._googlecast._tcp
Also check router security and firewall logs to see if things are being blocked corresponding to when the mDNS broadcasts fall off.
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
Seems to be good now for my setup.
I had installed a bonjour browser but couldn't see anything special.
local._googlecast._tcp was present all the time even though I couldn't cast.
I have changed the router firmware from dd-wrt (02-19-2014-r23598) to a self compiled OpenWrt (Barrier Breaker r39770).
I have been able to cast now stable for 4 days. Never had that before on dd-wrt.
nervdoc said:
Seems to be good now for my setup.
I had installed a bonjour browser but couldn't see anything special.
local._googlecast._tcp was present all the time even though I couldn't cast.
I have changed the router firmware from dd-wrt (02-19-2014-r23598) to a self compiled OpenWrt (Barrier Breaker r39770).
I have been able to cast now stable for 4 days. Never had that before on dd-wrt.
Click to expand...
Click to collapse
Thanks for the update. Good to know that OpenWRT is working for you.
I have the same router. Don't recall having any issues on stock firmware. I'm on ddwrt now.
Did that as I plan on converting to extender when I move to the AC router soon.
I can only imagine the Chromecast didn't like something in your settings.
Sent from my SPH-L720 using Tapatalk
"Something went wrong. We weren't able to find your chromecast on the network"
[ this trick worked for me ] .. I had the same issue.. I was trying to connect my lcd remote monitor to my windows 7 pc. In the chromecast setup, I was able to go till the page that asked for the wifi network id and pw.., and later i got the error "Something went wrong. We weren't able to find your chromecast on the network" Many tries and all failed. Later i downloaded the chromecast app in my Android 5.0 smart phone and did the settings and voila! .. it got installed in the first try. Later without factory resetting the chromecast, i reinstalled the chromecast setup in my windows 7 and it got installed without any error. Later i opened up the chrome browser installed the chromecast plugin extension and it worked well. I was able to view my page on my remote monitor. Hope it works for u too..

Unable to cast netflix

I used to use the netflix on daily basis until about three weeks ago I started to get the following message after a long time displaying the netflix splash screen on my TV: "Humm... It seems we're unable to connect". And then the netflix closes after 10 seconds. Every other chromecast official app works good, but Netflix. I also noted that if I restore the chromecast and launch netflix, everything will work. But if I cast other app, as YouTube for instance, and then return to netflix, I'll get the problem again, requiring another restore.
My chromecast software version is 16664.
Is anyone experiencing the something like that?
Sent from my HTC One_M8 using XDA Free mobile app
luizm.jr said:
I used to use the netflix on daily basis until about three weeks ago I started to get the following message after a long time displaying the netflix splash screen on my TV: "Humm... It seems we're unable to connect". And then the netflix closes after 10 seconds. Every other chromecast official app works good, but Netflix. I also noted that if I restore the chromecast and launch netflix, everything will work. But if I cast other app, as YouTube for instance, and then return to netflix, I'll get the problem again, requiring another restore.
My chromecast software version is 16664.
Is anyone experiencing the something like that?
Click to expand...
Click to collapse
Just to confirm, you're not using any DNS relocation/redirection (Unlocator, Unotelly, etc), right?
I just used Netflix the other day, and I'm still on 16664.
It's weird that everything else works except for Netflix, and also weird that factory reset makes it work. Could be a bug or perhaps something with WiFi connectivity. You don't have a WiFi repeater or multiple APs using the same SSID do you?
bhiga said:
Just to confirm, you're not using any DNS relocation/redirection (Unlocator, Unotelly, etc), right?
I just used Netflix the other day, and I'm still on 16664.
It's weird that everything else works except for Netflix, and also weird that factory reset makes it work. Could be a bug or perhaps something with WiFi connectivity. You don't have a WiFi repeater or multiple APs using the same SSID do you?
Click to expand...
Click to collapse
I use regular DNS. I also tried different WiFi routers and I always got this issue. Rarely Netflix works without need factory reset.
I was wondering if it could be a problem with the chromecast cache. Do you know a way to clear the cache without factory reseting?
luizm.jr said:
I use regular DNS. I also tried different WiFi routers and I always got this issue. Rarely Netflix works without need factory reset.
I was wondering if it could be a problem with the chromecast cache. Do you know a way to clear the cache without factory reseting?
Click to expand...
Click to collapse
Not that I know of... however, since the Netflix app is stored on Chromecast, there's a small possibility that it's a RAM or NAND issue on your Chromecast itself. If it's not rooted or special in any way, you might want to consider getting it replaced.
Or see if you can borrow another Chromecast to see if the problem is localized to your specific device.
bhiga said:
Not that I know of... however, since the Netflix app is stored on Chromecast, there's a small possibility that it's a RAM or NAND issue on your Chromecast itself. If it's not rooted or special in any way, you might want to consider getting it replaced.
Or see if you can borrow another Chromecast to see if the problem is localized to your specific device.
Click to expand...
Click to collapse
This is new for me. I thought Netflix was loaded online. I'll ask a friend that has chromecast to test mine in his home and and borrow his chromecast.
I'll let you know the results tomorrow.
Thanks
I borrowed a chromecast and first time it worked. After casting YouTube videos and then return to netflix, same thing happened. My friend got everything working great using my chromecast.
The only thing that never changed is my cable modem, but I never change anything on it. Moreover, why this is happening only with netflix and why it works if I factory reset are still a mystery.
Sent from my HTC One_M8 using XDA Free mobile app
luizm.jr said:
I borrowed a chromecast and first time it worked. After casting YouTube videos and then return to netflix, same thing happened. My friend got everything working great using my chromecast.
The only thing that never changed is my cable modem, but I never change anything on it. Moreover, why this is happening only with netflix and why it works if I factory reset are still a mystery.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
Perhaps you are seeing the first case of Net Neutrality biting you in the ISP?
See if you can reach Netflix via the browser...
I don't think so. I can access netflix anywhere else: tablet, phone, ps3 and computer. Besides, my friend use the same isp.
The only other place I having trouble in access netflix is my old Asus cube that I had retired since I got the chromecast last year.
Sent from my HTC One_M8 using XDA Free mobile app
luizm.jr said:
I don't think so. I can access netflix anywhere else: tablet, phone, ps3 and computer. Besides, my friend use the same isp.
The only other place I having trouble in access netflix is my old Asus cube that I had retired since I got the chromecast last year.
Click to expand...
Click to collapse
Quite the puzzle...
Since your Chromecast works on your friend's network, and your friend's Chromecast shows the same behavior as yours on your network, the breakage factor definitely seems to be something about your network.
I really can't think of your cable modem being an issue unless isn't going bad (if it has an interface, look for excessive errors and/or poor signal quality - for example, Motorola SurfBoards usually have an interface at http://192.168.100.1/).
As your friend is using the same ISP, I would compare your router settings with his - ISP login type, routing and DNS in particular.
Of course if you have different routers then the router itself is still a variable.
I'll try to share my mobile Internet connection as soon I get back home to see if it will do the same.
Also I'll try to look the router log to see something.
Sent from my HTC One_M8 using XDA Free mobile app
I tested chromecast connecting to my phone in tethering mode. Netflix worked everytime. But when I got back to my regular connection, the problem appeared again.
So the problem seems to be located in my cable modem that also is a router.
Sent from my HTC One_M8 using XDA Free mobile app
Ok first question...do you have another router connected to the Modem Router? Are you using the Modem's built in WiFi or this other router's?
If you have another router then chances are likely you have a double NAT situation which is messing you up.
Check your other router and see what IP address is has listed under Internet connection...If it is a 192.168.xxx.xxx then it's a double Nat and you need to call your Cable company and have them put the Modem into Bridge mode.
If you do not have another router and use only the Modem router then you need to call the cable company and have them change the settings on the router to allow multicast and UPnP...Maybe a few other settings as well. Tell them what you are trying to do they have probably gotten lots of calls from others with the same issue.
Me personally I prefer to use my own router and have them put the Modem into Bridge mode so I have full control over the network and don't need to call them whenever I have a problem or want to change settings.
Asphyx said:
Ok first question...do you have another router connected to the Modem Router? Are you using the Modem's built in WiFi or this other router's?
If you have another router then chances are likely you have a double NAT situation which is messing you up.
Check your other router and see what IP address is has listed under Internet connection...If it is a 192.168.xxx.xxx then it's a double Nat and you need to call your Cable company and have them put the Modem into Bridge mode.
If you do not have another router and use only the Modem router then you need to call the cable company and have them change the settings on the router to allow multicast and UPnP...Maybe a few other settings as well. Tell them what you are trying to do they have probably gotten lots of calls from others with the same issue.
Me personally I prefer to use my own router and have them put the Modem into Bridge mode so I have full control over the network and don't need to call them whenever I have a problem or want to change settings.
Click to expand...
Click to collapse
My cable modem a public IP provided by my ISP, and a private IP that is 192.168.0.1. My router has a WAN IP provided by my cable modem (192.168.0.xxx) and a LAN IP 192.168.1.1. My chromecast used to be connected in my router LAN, but I changed it to connect directly to the cable modem router. I'll try to put the cable modem in bridge mode to see what happens as I have full access to its configuration.
Thanks again
luizm.jr said:
My cable modem a public IP provided by my ISP, and a private IP that is 192.168.0.1. My router has a WAN IP provided by my cable modem (192.168.0.xxx) and a LAN IP 192.168.1.1. My chromecast used to be connected in my router LAN, but I changed it to connect directly to the cable modem router. I'll try to put the cable modem in bridge mode to see what happens as I have full access to its configuration.
Thanks again
Click to expand...
Click to collapse
Yep that setup causes a double Nat situation Which doesn't work well for most networking applications....
Especially since you are also dealing with Two different Wireless networks.
Best setup is to have the modem just be a modem and send public IPs to whatever connects to it.
Then you won't have any Nat translation issues PLUS you get the ability (if your Modem has multiple ports like most Modem/Router Hybrids do, You can get a public IP for any device directly connected to the Modem which is good for running servers and for testing router issues.
Problem solved!
I turned off the wifi on the cable modem and put it on bridge mode, letting my router deal with my network. Netflix is now working good on both chromecast and Google tv.
However I believe the problem was related to a still unknown setting in the cable modem as I left it operating alone and netflix was still not able to load.
Thank you very much for the help. I really appreciate it.
Sent from my HTC One_M8 using XDA Free mobile app
luizm.jr said:
Problem solved!
I turned off the wifi on the cable modem and put it on bridge mode, letting my router deal with my network. Netflix is now working good on both chromecast and Google tv.
However I believe the problem was related to a still unknown setting in the cable modem as I left it operating alone and netflix was still not able to load.
Thank you very much for the help. I really appreciate it.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
it may very well have been a Router issue with the Modem...But now that it is only a Bridge the other router's settings will handle all the communication needed for the CCast and it should work...
As long as the settings on the second router were not the issue in the first place.

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