So, after I finally got the charging dock, after 3 weeks of charging the phone through the USB port, I decided to test it in water for the first time. I checked that the flaps were well sealed and put it in water, as it was showing a video. All good so far. After 2 minutes, I took it out and put it on a towel to dry. Still working. After 5 more minutes, I noticed that the USB cover was slowly coming out by itself. I pushed it back more securely, but it was still pushing out by itself. I opened it entirely then covered the port again securely. 15 minutes later, phone still working. I DO HOPE nothing went wrong. I will be back tomorrow with another update. I am not sure why the cover was acting up. I am sure I placed it well before I put the phone in water, I checked like 10 times.
Following morning, phone works well. Last night, I also opened the back cover and dried the drops of water in the area outside the battery protective rubber ring. I guess the phone is alright but I probably won't do the water exercise very often, I was nervous as hell
Sent from my C5503 using xda app-developers app
Thanks for sharing.
I always hesitate to put my XZR to test in water until last night when I was texting my gf when I was having my shower.
Pressure from my shower induced touches but it was expected.
Then I put it into test under water and it works just fine.
Now I'm just wondering how will it perform if I test it in sea for <1meter <10mins since the IP58 stated only for fresh water...
The word around the forums is that it will be fine as long as you clean it in fresh water immediately after so no salt can attach to the materials. But... I don't think I'm going to dip it in sea water. Good luck!
Sent from my C5503 using xda app-developers app
tudork said:
So, after I finally got the charging dock, after 3 weeks of charging the phone through the USB port, I decided to test it in water for the first time. I checked that the flaps were well sealed and put it in water, as it was showing a video. All good so far. After 2 minutes, I took it out and put it on a towel to dry. Still working. After 5 more minutes, I noticed that the USB cover was slowly coming out by itself. I pushed it back more securely, but it was still pushing out by itself. I opened it entirely then covered the port again securely. 15 minutes later, phone still working. I DO HOPE nothing went wrong. I will be back tomorrow with another update. I am not sure why the cover was acting up. I am sure I placed it well before I put the phone in water, I checked like 10 times.
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Click to collapse
Haha if sony r wrote n decide the ZR is ip58 water resistant device u don't need to worry bro
yur device will be ok just check everything is close before u put him into water
Ps.
I have the ZR 3 days already n i really wanna get the charging dock everyday check expansys if it's available.. Where do u get yurs man?
Still here
N!geR -> E!ch0
E!ch0 said:
Haha if sony r wrote n decide the ZR is ip58 water resistant device u don't need to worry bro
yur device will be ok just check everything is close before u put him into water
Ps.
I have the ZR 3 days already n i really wanna get the charging dock everyday check expansys if it's available.. Where do u get yurs man?
Still here
N!geR -> E!ch0
Click to expand...
Click to collapse
my charging dock came with the phone inside the box.
heikis said:
my charging dock came with the phone inside the box.
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Click to collapse
Lucky
Sent from my C5502 using xda app-developers app
Dock from amazon.co.uk, as I am in the UE . but of course I should worry. Just read how many Z users got them damaged by water. There have to be a few defective devices now and then and if you are unlucky, it can be yours fortunately mine seems to be ok.
Sent from my C5503 using xda app-developers app
tudork said:
Dock from amazon.co.uk, as I am in the UE . but of course I should worry. Just read how many Z users got them damaged by water. There have to be a few defective devices now and then and if you are unlucky, it can be yours fortunately mine seems to be ok.
Sent from my C5503 using xda app-developers app
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Click to collapse
if you actually did get a defective device and it gets ruined by water, then nobody will repair it for free.
Exactly. That's why I was so nervous to put it in water. Fortunately mine seemed ok.
Sent from my C5503 using xda app-developers app
Hello,
I also performed a water resistance test by putting the phone under the shower. All the flaps were closed and I was disappointed that water came under the back panel: the NFC port, camera lens and some interstices on the edges were wet. Does that mean the phone is water resistant... even inside ? :silly:
For those who tested it, did you also notice water under the shell ?
hi all...
nice thread BTW , but i have to sya that why we dont make it a thread about testing the whole proofing thing of the XZR (Water/Dust/Drop)
i have question about dropping the phone , is it really shatter proof phone? cause i often drops my phone so i need a phone that has strong screen glass?
Crag Hack said:
hi all...
nice thread BTW , but i have to sya that why we dont make it a thread about testing the whole proofing thing of the XZR (Water/Dust/Drop)
i have question about dropping the phone , is it really shatter proof phone? cause i often drops my phone so i need a phone that has strong screen glass?
Click to expand...
Click to collapse
I think the OP could just rename the thread
I'm don't really want to drop my phone for testing but I think the screen is very resistant. It doesn't bend when we press hard on it because there is no air layer between the glass/touch panel and the screen itself, and all the components seem very close.
The frame of the phone also looks strong so I think the ZR is well cooked for drops. Anyway paying attention is the best way to keep a phone alive
It's normal that water goes in the camera part. The phone is fine unless the water goes in the battery part. You need to dry the water inside the back every time you put it in water.
Sent from my C5503 using xda app-developers app
E!ch0 said:
Haha if sony r wrote n decide the ZR is ip58 water resistant device u don't need to worry bro
yur device will be ok just check everything is close before u put him into water
Ps.
I have the ZR 3 days already n i really wanna get the charging dock everyday check expansys if it's available.. Where do u get yurs man?
Still here
N!geR -> E!ch0
Click to expand...
Click to collapse
there is an laternate dock on ebay for 10 USD, can't post link yet, just enter ebay and search "xperia zr dock" there are several sellers selling them.
i bought one, will probebly arrive in a week or more so i can review it.
and about the anti-shatter film, can anyone elaborate? is it supposed to help defend the glass from shatters? or just keep it from disintigrating once it's been shattered? cos the latter is disaponting.
It's meant to keep the glass from splintering after it shatters. It's pretty tough. Dropped the phone onto concrete from my hand, so about 4 feet. It survived although the frame got a bit of a dent.
Sent from my C5502 using Tapatalk 4
frankly , i don't think that having a removable back cover in a waterproof device is a good idea , this thing will make alot of people (like me) hesitate before buying this phone , my brother has the Xperia Acro S , the phone is really solid build, he use it alot under water , he likes to listen to music while taking a shower ,and he always take the phone to pool trips. i dont think the the owner of XZR will dare to do it that often.
maybe i will have to change my mind about buying this phone, after the Z1 was announced.
Crag Hack said:
frankly , i don't think that having a removable back cover in a waterproof device is a good idea , this thing will make alot of people (like me) hesitate before buying this phone , my brother has the Xperia Acro S , the phone is really solid build, he use it alot under water , he likes to listen to music while taking a shower ,and he always take the phone to pool trips. i dont think the the owner of XZR will dare to do it that often.
maybe i will have to change my mind about buying this phone, after the Z1 was announced.
Click to expand...
Click to collapse
well, you've seen what happend with the xperia Z, it's back is not glued right and water are leaking between the glass and the back into the device for a large number of people, not having a removable back doesn't nessecarly means better.
the ZR removable back actually looks good, this rubber band does a much better job then glue, and for most people who had leakage problem with ZR it was from the flaps and not the back.
now i wonder how can the acro s be more durable, the thing has 5 flaps!! thats 3 more than the ZR, so unless sony really lost thier game producing those flaps it shouldn't be any less better at it.
shteren said:
well, you've seen what happend with the xperia Z, it's back is not glued right and water are leaking between the glass and the back into the device for a large number of people, not having a removable back doesn't nessecarly means better.
the ZR removable back actually looks good, this rubber band does a much better job then glue, and for most people who had leakage problem with ZR it was from the flaps and not the back.
now i wonder how can the acro s be more durable, the thing has 5 flaps!! thats 3 more than the ZR, so unless sony really lost their game producing those flaps it shouldn't be any less better at it.
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Click to collapse
you have a point here , yes the removable back cover dose not mean it will be bad for water proofing , but still it is scary to try it in the water.
to sum the whole water proofing thing , i think that water proofed devices should have very few moving parts , and that is flaps and back cover...
Xperia Z1 and S4 active (that has removable back cover) share this feature of having only one flap , the uncovered -yet proofed- 3.5 jack is a big win. those seems to be better waterproofed devices.
Conned by Service Centre
I have to complain about the loss in faith I have had in this company I once trusted, considered reliable. I own a Sony Television, a PS3, Music System, POS Camera and now a Smartphone, the Xperia ZR. But the business policy and Service to Consumers have changed over the years, and this has caused a great emotional and economic distress to me.
I had bought an XPERIA ZR(C5502) on the 11th of September, 2013. After a month of use, suddenly the screen of the phone would not turn on. Other functions were working perfectly as far as my knowledge goes, (i.e. camera button, volume keys etc). A few days ago, it stopped booting altogether.
On contacting the Sony Service centre he informed me that I have done water damage to my phone, and therefore void my warranty. I repeatedly asked him to open(unscrew) the phone and check for any damages, but he told me that he wont open it, because some litmus paper inside the phone had turned red, indicating water damage. I persistently said that the phone has undergone no water damage, and is not turning on, so to please check for any damage inside and fix it as it was just a month old and was under warranty. I repeatedly told him that I have not brought the phone under water contact in any manner, to which he replied that then it was my fault during purchase, that I didnt check the water indicator strip, thereby asserting that I AS A CONSUMER AM NOT ASSURED A DEFECT FREE PIECE UPON PURCHASE. WHY DIDNT YOU PUT A CLAUSE FOR THE CONSUMER, THAT "PLEASE CHECK THE WATER INDICATOR UPON PURCHASE" ? THAT INDICATOR HAS BEEN RED AS FAR AS I KNOW.
ADDITIONALLY, THIS PHONE IS IDENTIFIED AS "WATERPROOF" BY SONY. But he said I had to pay 80% of the phone's actual cost, to get a replacement, and he will NOT REPAIR IT UNDER WARRANTY. ALSO, HE ADDED, THAT HE WILL ONLY OPEN IT TO INSPECT IF HE GETS A SPECIAL EMAIL FROM SONY INDIA AUTHORITIES, INSTRUCTING HIM TO DO SO.
I got a white Xperia Z and I send it for repair today.
It has a pink water indicator by the headphone jack, more then 4 dead pixels, back coming a bit loose, flaps with broken rubbers, dots/dusts on my camera an issue multiple times seen in the sonymobile forum, other then that the phone is working totaly fine.
So I wonder if I still got warranty? Since the indicator is pink but there's no water damage...
(a very few dead pixels can't be because of water damage and so do the broken flaps and back that is coming loose I think).
So what can I expect? Do I have to pay for those repairs that have nonthing to do with water damage?
I'll keep this post updated when I know more from the repair center ^^
Feel free to post your thoughts, thanks a lot!
Wow! You hit the jackpot. All the problems in one go I suspect that as soon as they see signs of water ingress, they will blame everything on that and refuse warranty repair
Sent from my C6603 using xda app-developers app
shoey63 said:
Wow! You hit the jackpot. All the problems in one go I suspect that as soon as they see signs of water ingress, they will blame everything on that and refuse warranty repair
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Yeah I think they'll do that too
So hopefully I can be lucky for once with this >.>
Update: It's covered under warranty
Update: It's covered under warranty
So a good ending for this story, kudos to sony.
pink indicator too xperia z
seahorsepip said:
Update: It's covered under warranty
So a good ending for this story, kudos to sony.
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Click to collapse
that's great to hear...
my usb charging port turned pink a few months ago... but no internal or external damage whatsoever.
i'm planning to bring it to a sony centre.
i want to know how long it took them to fix your device or did they replace it with a new one.
first I'm a chinese so ……
MY Z1 fell into the water，then it reboot all the way(The lid is closed）. I can see the water in camera.
AND my camera key not work anymore. NOW the water is evaporated but my camera key also not work
MooNiSLe said:
first I'm a chinese so ……
MY Z1 fell into the water，then it reboot all the way(The lid is closed）. I can see the water in camera.
AND my camera key not work anymore. NOW the water is evaporated but my camera key also not work
Click to expand...
Click to collapse
Ok....Is there a question you want to ask or something? Or are you just telling us a story?
the best solution sent to repair, if you still have warranty better claim the warranty
aP!2 said:
the best solution sent to repair, if you still have warranty better claim the warranty
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Click to collapse
With water damage, there is like a 1% chance they will do anything. Probably less than that actually.
If the water sensing strips on the inside of the flaps are still white (they turn red when water hits them) then he might have a small chance. If they're red, the service center will just say the flaps weren't closed properly and the warranty is void
I wouldn't say it's a 1% chance this was discussed before and some people said that they test the waterproofness of the phone before they say if your warranty is voided or not so in other words if it's waterproof when they test it your warranty is voided if it's not then your warranty is not voided...now this is what some people said... Sony centres have different policies in different countries so check with your service center...anyway is worth a shot so go for it
Sent from my C6903 using Tapatalk
I fell down recently and got a very small chip on my phone's side panel. Any idea if sony's warranty covers this damage? My phone is 3.5 months old.
View attachment 2538584
ravi_buz said:
I fell down recently and got a very small chip on my phone's side panel. Any idea if sony's warranty covers this damage? My phone is 3.5 months old.
View attachment 2538584
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No. No offence, but it was your fault that you fell down, not Sony's, sorry. Did it affect the phone in any other way except the look of it?
Sent from my Xperia Z1 using XDA Premium 4 mobile app
gallardo5 said:
No. No offence, but it was your fault that you fell down, not Sony's, sorry. Did it affect the phone in any other way except the look of it?
Sent from my Xperia Z1 using XDA Premium 4 mobile app
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I know its my fault . I am just asking because when they initially marketed this phone with glass back and aluminium sides, they said they will cover all physical warranty for 6 months and other things for 1 years. Wanted to know if its covered or not
I'm pretty sure warranty doesn't cover that, however they can fix that if you pay for the reparation
they will deny under physical warranty saying damage is too small
No, NO; nO, no warranty for you.
When getting a waterdamage, they will say that the flaps weren't closed and you will argue that they were closed, basically they will try to first blame it on your recklessness.
Accidental Damage Cover in India
If i'm not wrong there is accidental damage cover for 6 months in India. The T&C can be found here: http://www.sony.co.in/productcontent/570382/productcategory/mob-phone
In Australia, no form of physical damage is covered by warranty.
Warranty only covers things where the manufacturer is at fault, and clearly you are at fault not Sony.
Also, that scratch is ... not really noticeable haha, i had a million of those on my (now dead) Z1.
ravi_buz said:
I fell down recently and got a very small chip on my phone's side panel. Any idea if sony's warranty covers this damage? My phone is 3.5 months old.
View attachment 2538584
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No warranty is only for things that go wrong with your phone that were caused by a manufacturing fault. Ie: touchscreen issues. Dropping the phone, sitting on it or feeding it to your dog would be your fault. That being said if your phone does develop a fault they will more than likely fix the phone anyway, software related issues will be fixed and sent back, simple issues with hardware will also be fixed and the same phone sent back. But if its not cost effective then they'll just swap it for another one. Don't do anything silly though as its always down to them at the end of the day.
Sent from my C6903 using XDA Premium 4 mobile app
Mi and my friend inserted our z1 and z in a fish tank playing a video but after a minute or two both phones stopped working and turned off and since then not starting.
When connected to charger it shuts down continuously and when we opened the flaps there was water in it..our flaps were intact still somehow the water got in and don't know how...!
Now we sent them for a repair.
Can somebody please tell what will charges and what can be the damage
I had a similar issue. Sony repaired mine under warranty.
If you send it in they will do a pressure test, which means shutting the flaps and seeing if it is airtight. If it fails they will repair it under warranty. If it passes they will assume you have left a flap open and they will not cover it.
Good luck.
Maybe a flap on your Z1 was not so how it should be? Or týour Z1 just was not waterproof
schmickers said:
I had a similar issue. Sony repaired mine under warranty.
If you send it in they will do a pressure test, which means shutting the flaps and seeing if it is airtight. If it fails they will repair it under warranty. If it passes they will assume you have left a flap open and they will not cover it.
Good luck.
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richmaster1o2 said:
Maybe a flap on your Z1 was not so how it should be? Or týour Z1 just was not waterproof
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The gave mi the budget in the pic
So i called them and said i want it back refitted perfectly without any repair as the cost was high
And it started when i recieved it in galery..so i asked them..they said sometimes it happens..
Later..my friend's z also started the same way
So i called them and said the following..they replied mi bull****
Good i didnt pay..they don't chech phones properly
I like my Xperia Z1 but this is absolutely my last phone from them... imagine dropping your belt on your phone and your phone breaking.. well that's what happened to my phone..
I've heard a lot of stories especially from Indian Z1 customers that had their phone die after placing it in water
Basically, if you don't have warranty don't put your phone in water and that's that.
I have never had any problem with the waterproofness... i have dipped it in water so many times and talked on phone in shower and been on a swimming pool with it ! No leaks like most of us ! Of course there will be some failure ones but the reason could be anything, maybe a flap was open, maybe the rubber seal from flap was broken or missing, or maybe the power button is leaking or something... As a reminder it should be really clean water and no salt water or anything like that or Sony wont cover it... maybe the water was not clean enough and that made it leak... in Finland we have really pure water everywhere...