Database Develop

[Q] Group messaging broken for Verizon Moto X?

I just came from a GSIII and picked up a Verizon Moto X, and I noticed that when someone includes me in a group sms, I don't see the other recipients; it appears as if the sender just sent me a personal text. At first I though it was a bug in Handcent (it's been really buggy lately), but the same thing is happening in the stock messenger. As much as I hated touchwiz on my GSIII, it was nice to be able to recognize when you receive a group text and see who the other recipients are. Is this a bug, or just a "feature" of stock android? Is it fixable? I'm not rooted yet, but will get around to it soon. Thanks.

Read the post wrong and replied.
Sorry
Deleted

Nobody else is having this issue?

Works fine for me. Just make sure u have group mms checked in the message settings for the stock app and or handcent

I am having the same issue. What is odd, is that my girlfriend has a Moto X too (On verizon) and hers works the way it should when she sends/receives a group message. The only difference was she ordered hers a week later and it came with Kitkat, I had to update mine myself.

For both the messaging or hangouts SMS app there is a setting for "Group Messaging". Make sure that's checked.

superm1 said:
For both the messaging or hangouts SMS app there is a setting for "Group Messaging". Make sure that's checked.
Click to expand...
Click to collapse
It has been checked the whole time.

[Q] weird problem sending MMS messages...anyone have problems with MMS being too big?

I'm not sure if this is a moto X specific thing, but I've not had this problem on my previous phones.
So I noticed when I send a MMS to a friend (i'm on t-mobile , he's also on t-mobile with an htc one though i'm doubing that matter) he says it will say the image is too big and can't be sent or something like that. or that it can't be received.
I google about this a bit, and i saw a little bit of talk of it being a bug in the phone, and that you can't send MMS when on wifi but it would work when not on wifi (not sure how that makes any sense either). I saw some other posts about how if you send a message attached via gmail THEN send an MMS then MMS would start working , which also makes no sense to me as that seems so unrelated.
So previous to this phone i had a droid razr m (was on verizon before and even unlocked it for t-mobile for a bit) and i remember on that phone, when i sent an mms, sometimes the phone would say somethign like "this image will be resized before sending". the moto X never says that so is that a bug in the moto x? since i know that is an MMS size limit, but this phone never seems to prompt to resize.
anyway has anyone else had this issue?

sleepyguy007 said:
I'm not sure if this is a moto X specific thing, but I've not had this problem on my previous phones.
So I noticed when I send a MMS to a friend (i'm on t-mobile , he's also on t-mobile with an htc one though i'm doubing that matter) he says it will say the image is too big and can't be sent or something like that. or that it can't be received.
I google about this a bit, and i saw a little bit of talk of it being a bug in the phone, and that you can't send MMS when on wifi but it would work when not on wifi (not sure how that makes any sense either). I saw some other posts about how if you send a message attached via gmail THEN send an MMS then MMS would start working , which also makes no sense to me as that seems so unrelated.
So previous to this phone i had a droid razr m (was on verizon before and even unlocked it for t-mobile for a bit) and i remember on that phone, when i sent an mms, sometimes the phone would say somethign like "this image will be resized before sending". the moto X never says that so is that a bug in the moto x? since i know that is an MMS size limit, but this phone never seems to prompt to resize.
anyway has anyone else had this issue?
Click to expand...
Click to collapse
YES, I have the same issue as well! Finally I found someone else that has the same problem as me haha.
When I first got my Moto X it worked just fine but recently I tried sending pictures to friends who also have T-Mobile and they all say that they can't see the picture because it says it is "too big", so along the same lines as the problem that you're having.
I going to call T-Mobile tomorrow and see if its maybe something on their side because when I check the details of the picture/message I sent, the size of the picture is under 1000KB (1000KB = 1MB which is the limit for sending MMS through T-Mobile, anything over 1MB gets stopped on their network).

Quick update:
I called T-Mobile an a representative told me that there were two ways of sending an MMS, specifically a picture, with the Moto X:
1. Stock Messaging App > Thread > Attach(Paper Clip icon) > Pictures. Then you select a picture from your gallery
2. Stock Messaging App > Thread > Attach(Paper Clip icon) > Capture Picture.
With the representative on the line, we tried both ways and figured out that option 1. works while 2. does not.
The conclusion that we came to is that if you capture a picture immediately, then it takes a full size picture and DOES NOT re-size it for MMS at all. HOWEVER, if you take a picture beforehand and then add it to a message from the gallery, it DOES re-size it.
I plan to call Motorola tomorrow and tell them about this issue so that hopefully they can either send out a fix or add it to an overall OTA update.
Hopefully I can contribute something to this forum haha :laugh:

poland153 said:
Quick update:
I called T-Mobile an a representative told me that there were two ways of sending an MMS, specifically a picture, with the Moto X:
1. Stock Messaging App > Thread > Attach(Paper Clip icon) > Pictures. Then you select a picture from your gallery
2. Stock Messaging App > Thread > Attach(Paper Clip icon) > Capture Picture.
With the representative on the line, we tried both ways and figured out that option 1. works while 2. does not.
The conclusion that we came to is that if you capture a picture immediately, then it takes a full size picture and DOES NOT re-size it for MMS at all. HOWEVER, if you take a picture beforehand and then add it to a message from the gallery, it DOES re-size it.
I plan to call Motorola tomorrow and tell them about this issue so that hopefully they can either send out a fix or add it to an overall OTA update.
Hopefully I can contribute something to this forum haha :laugh:
Click to expand...
Click to collapse
If I may ask..what r u using to msg? Stock message app.. Or something else?
Slapped my Moto

Same Issue
xpsychox said:
If I may ask..what r u using to msg? Stock message app.. Or something else?
Slapped my Moto
Click to expand...
Click to collapse
Same issue here. I am using the stock messaging app. I am on Verizon and am having trouble sending to T-Mobile. Haven't tried to other Verizon phones yet. I tried it over hangouts and had no issues, but then again Hangouts is using wifi.. Please let me know if you guys figure this one out!

Kusaiashi said:
Same issue here. I am using the stock messaging app. I am on Verizon and am having trouble sending to T-Mobile. Haven't tried to other Verizon phones yet. I tried it over hangouts and had no issues, but then again Hangouts is using wifi.. Please let me know if you guys figure this one out!
Click to expand...
Click to collapse
I use handcent and don't have an issue.. I like the app 1000% better than stock...try it out... See if it ur phone or just the stock app.
Slapped my Moto

xpsychox said:
I use handcent and don't have an issue.. I like the app 1000% better than stock...try it out... See if it ur phone or just the stock app.
Slapped my Moto
Click to expand...
Click to collapse
Eh, I've tried that and GO sms app and multiple other ones back when I had a Samsung Mesmerize. Maybe that's why I grew favor to the stock AOSP app compared to the Samsung and other third party apps. O well.
Quick troubleshooting update: Ever since we got the update to Kit Kat and the introduction of using Hangouts to SMS, I've stayed with the stock app instead of Hangouts just because I like it better. However, I will switch to Hangouts just to see if I can send pictures successfully through that. Crossing my fingers this will work and will report back if anything improves
P.S. sorry for the long absence; I've been busy with school and haven't had time to post

Hey guys, I have come back baring good things.
So I've been using Hangouts for a couple of days and MMS and picture messaging works. I can send a picture to any T-Mobile number and they can download it and view it .
The only problem that I have experienced is that sometimes I get double-texts from a friend (but that can just be due to a faulty BlackBerry ;P).
Looks like Hangouts is the way to go for now

poland153 said:
Hey guys, I have come back baring good things.
So I've been using Hangouts for a couple of days and MMS and picture messaging works. I can send a picture to any T-Mobile number and they can download it and view it .
The only problem that I have experienced is that sometimes I get double-texts from a friend (but that can just be due to a faulty BlackBerry ;P).
Looks like Hangouts is the way to go for now
Click to expand...
Click to collapse
I've read the same issue in another thread. and the 2 fixes you mentioned came up:
1. people saying using hangouts fixes the issue
2. People saying attaching to MMS works and capturing a photo doesn't.

It's a bug with the Kit-Kat AOSP messaging apk. Other phones have this issue as well. I'm assuming that Google removed the picture compression code in an effort to get people to use Hangouts for SMS/MMS as Hangouts will compress down the pic w/o notifying you.
Sent from my Nexus 7 using Tapatalk

Mitalis said:
It's a bug with the Kit-Kat AOSP messaging apk. Other phones have this issue as well. I'm assuming that Google removed the picture compression code in an effort to get people to use Hangouts for SMS/MMS as Hangouts will compress down the pic w/o notifying you.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
same issue in Hangouts running the pre-installed and latest version. Also you need evidence to back that up if it's really a known bug and not a rumor.

Mitalis said:
It's a bug with the Kit-Kat AOSP messaging apk. Other phones have this issue as well. I'm assuming that Google removed the picture compression code in an effort to get people to use Hangouts for SMS/MMS as Hangouts will compress down the pic w/o notifying you.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
If that is so, it would make sense and would make me mad at Google
---------- Post added at 09:55 PM ---------- Previous post was at 09:46 PM ----------
Just a quick update:
I've been using Hangouts for a quite a while now and have not had a problem since. I have nothing against Hangouts but I would like to have a dedicated MMS/SMS application because I don't really want Hangouts to be checking for messages ever so often.
I have unlimited MMS/SMS and no unlimited data anyways

Moto X group messaging.

So, I just upgraded from my old 4S to the moto x. i love it. It is really fast and snappy and does all the things i do exceptionally well.... except for one thing... group messaging. I can send messages out to a group, however when people reply to me the messages get sorted into separate threads from anyone on an android. it seems weird, and i have checked the MMS settings and they are all there. tried speaking with Motorola and they said it's working as intended. Was wondering if anyone else had this issue.
Also, i am on Verizon.
Thank you in advance,
-Jim

Just a heads up for anyone having this issue.
I read through some other threads and no one had an answer, i figured i'd update everyone and let them know what i found. I download Textra, this allowed me to get all my messages in one group thread. I even went back to the default texting app and all the messages were grouped. I then went and removed textra. the threads then split up again.
Long story short, it looks as though there may be some settings that you don't get the privilege of seeing with the default app. at this point textra is working and using super minimal resources so i'm ok with this.

jimski427 said:
I read through some other threads and no one had an answer, i figured i'd update everyone and let them know what i found. I download Textra, this allowed me to get all my messages in one group thread. I even went back to the default texting app and all the messages were grouped. I then went and removed textra. the threads then split up again.
Long story short, it looks as though there may be some settings that you don't get the privilege of seeing with the default app. at this point textra is working and using super minimal resources so i'm ok with this.
Click to expand...
Click to collapse
I like to try to get everyone on hangouts since almost everyone has a gmail account and it is multi-platform. I know that's not a solution to group messaging with the messaging app, but it's a great alternative I think.

Good idea,
yea, it is a good idea, i just feel like a **** telling all of my friends to use that for only me haha. this is working great and you can just use standard text messaging/mms.

Group messaging works fine on the Moto X. There does appear to be a SIM provisioning problem on some phones that can be fixed:
http://forum.xda-developers.com/showthread.php?t=2441250&highlight=group
Edit: I just re-read the OP - this may not be the same issue... take a look though and see.

DarthSudo said:
Group messaging works fine on the Moto X. There does appear to be a SIM provisioning problem on some phones that can be fixed:
http://forum.xda-developers.com/showthread.php?t=2441250&highlight=group
Edit: I just re-read the OP - this may not be the same issue... take a look though and see.
Click to expand...
Click to collapse
Yea I read that. I went in and I can see my phone number, I can also send the messages as MMS. For some reason when I get the replies they get split into different threads. Now that I use the textra app is has started working as it should. The weird part is it now works as it should in the stock app. Idk what behind the scenes settings it alters.
Sent from my XT1060 using xda app-developers app

jimski427 said:
Yea I read that. I went in and I can see my phone number, I can also send the messages as MMS. For some reason when I get the replies they get split into different threads. Now that I use the textra app is has started working as it should. The weird part is it now works as it should in the stock app. Idk what behind the scenes settings it alters.
Sent from my XT1060 using xda app-developers app
Click to expand...
Click to collapse
I have a verizon dev unit that is able to send and receive group MMS fine. So far I have only tested it with other phones on verizon though. Do you have the group messaging option turned on in the messaging settings?

Yup I went in and selected the group messaging option. The weird thing is that textra adds more options than my stock messaging app. Idk if its something that textra enables that for some reason I can't see in the normal settings. The pic with 17 at the end is my phone settings. The one with 66 is the textra app.
Sent from my XT1060

Replaced phone
So I spent about an hour and a half in total with verizon tech support and they had no idea why this is happening. I then went in and had them replace the phone at the store, sent a text before i even loaded any google accounts or settings. This issue still happened. I am kind of annoyed, but i guess i will have to try and wait for 4.4 to see if it fixes it.

I also use Textra for MMS, the stock messaging has never kept MMS in the same group for me on any of my phones. It is not a problem with the phone just Android's stock message app...kinda sucks, I've always hated it and I never use it. Textra is my newest favorite. Hoping Hangouts does a good job but until then I'm satisfied.

My group messaging worked just fine on stock messenger. Now with hangouts its still working just as good. Never really had a problen
Sent from my XT1060 using xda app-developers app

jimski427 said:
So I spent about an hour and a half in total with verizon tech support and they had no idea why this is happening. I then went in and had them replace the phone at the store, sent a text before i even loaded any google accounts or settings. This issue still happened. I am kind of annoyed, but i guess i will have to try and wait for 4.4 to see if it fixes it.
Click to expand...
Click to collapse
It has to be a provisioning problem if it followed you to a new phone. Have you tried your SIM card in a completely different phone that supports group messaging? I know that VZW has been doing group messaging for a while now. It may be different in stock Android (group messaging didn't work until 4.2).
Another thought: do you have a different phone that you can install CM 10+ on? I believe that does group messaging in the same way that stock 4.2+ does. That would be another way to confirm the problem is with the carrier, but doing it at a VZW store on one of their phones would carry more weight.

DarthSudo said:
It has to be a provisioning problem if it followed you to a new phone. Have you tried your SIM card in a completely different phone that supports group messaging? I know that VZW has been doing group messaging for a while now. It may be different in stock Android (group messaging didn't work until 4.2).
Another thought: do you have a different phone that you can install CM 10+ on? I believe that does group messaging in the same way that stock 4.2+ does. That would be another way to confirm the problem is with the carrier, but doing it at a VZW store on one of their phones would carry more weight.
Click to expand...
Click to collapse
I did not try a phone at the store, but it did follow me to a new moto x without even logging into any google accounts or anything. i unfortunately do not have any other phone that i could swap sims with to test this. It did work perfectly fine on my iphone 4s before though. Not sure if it was IOS messaging app fixing the issue with my network or not. It's odd that other apps seem to work perfectly fine though. At this point i'm going to wait for 4.4 and see if it works. VZW tech support in store and via phone have no clue.

I got my Moto X developer edition and the group messaging was working like a charm UNTIL I tried the texting from my computer application in chrome. since then, all my group texts are separated by user instead of thread.

LoffKat said:
I got my Moto X developer edition and the group messaging was working like a charm UNTIL I tried the texting from my computer application in chrome. since then, all my group texts are separated by user instead of thread.
Click to expand...
Click to collapse
Which computer application?

clankfu said:
Which computer application?
Click to expand...
Click to collapse
I'm assuming Motorola Connect. Same thing happened with me, but now with SMS Hangouts, everything is fine.

Moto Connect

I've been trying to use Moto Connect to send and receive sms messages from the Chrome browser but I'm getting a huge lag between receiving the message on my phone and it showing in the Moto Connect window. Any idea how to improve the update cycle for the extension.
I'm still on 4.2.2 and using Hangouts if that matters

aclem08 said:
I've been trying to use Moto Connect to send and receive sms messages from the Chrome browser but I'm getting a huge lag between receiving the message on my phone and it showing in the Moto Connect window. Any idea how to improve the update cycle for the extension.
I'm still on 4.2.2 and using Hangouts if that matters
Click to expand...
Click to collapse
I'm on 4.4 and its working fine for me. Just using default sms app, not hangouts. There is a lag but its just a few seconds.. maybe updating to kitkat will help?

SMS and MMS issues with BLU Vivo XL on metroPCS

Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?

Similar Problem
I have a similar problem on AT&T. I get duplicate group messages while using google messenger. It only happens with group messages and is fine with normal MMS. Sorry I was unable to help, but you are not alone.

nofunsally said:
Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Click to expand...
Click to collapse
I'm trying to use my BLU Vivo XL with Chomp Messenger (AT&T). It seems to work other than it won't play any notification sounds no matter which one I choose. It's not blinking the message led either.

I was having the same issue on T-Mobile, my solution was to go through each contact and make sure there were no spaces in any contact numbers. Example: 1 (123) 456-7890 would give me problems, but 1(123)456-7890 worked just fine.

nofunsally said:
Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Click to expand...
Click to collapse
Exactly the same with me on AT&T. Any time someone sends me an MMS, I get 2 pictures instead of just one. Crazy. I also get the issue where I send a SMS, and then when they reply, it starts a new thread instead of appearing in the one I just sent. Weird. Let me know if you figure this out.

I seem to have found the CAUSE of this problem, but I have yet to find a solution. I had the same problem as the OP when receiving MMS. Instead of getting one picture, I would always get 2. No matter who was sending to me. Also, as the OP stated, "messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread."
I remembered that when I got this phone, I replaced the stock messaging app with Google Messenger (I thought the stock messenger was lacking). I had a hunch that the 2 messaging apps were somehow conflicting with each other. So I deleted google messenger and had my daughter send me a picture. Boom. Problem fixed. I received only one picture from her using the stock messenger app. So I re-installed the Google Messenger app from the play store and had her send me the same picture again. This time, I received TWO pictures. I have no idea how to fix this behavior as you cannot "disable" the stock messenger app. I probably could try a different messenger app other than Google Messenger, but that's the one that I like. Anyone have any ideas?
EDIT: I deleted Google Messenger and tried a different messenger just to test, and it worked as it should. So it must me some kind of incompatibility with Google Messenger, and I'm guessing other messenger apps.

xphyle1971 said:
I seem to have found the CAUSE of this problem, but I have yet to find a solution. I had the same problem as the OP when receiving MMS. Instead of getting one picture, I would always get 2. No matter who was sending to me. Also, as the OP stated, "messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread."
I remembered that when I got this phone, I replaced the stock messaging app with Google Messenger (I thought the stock messenger was lacking). I had a hunch that the 2 messaging apps were somehow conflicting with each other. So I deleted google messenger and had my daughter send me a picture. Boom. Problem fixed. I received only one picture from her using the stock messenger app. So I re-installed the Google Messenger app from the play store and had her send me the same picture again. This time, I received TWO pictures. I have no idea how to fix this behavior as you cannot "disable" the stock messenger app. I probably could try a different messenger app other than Google Messenger, but that's the one that I like. Anyone have any ideas?
EDIT: I deleted Google Messenger and tried a different messenger just to test, and it worked as it should. So it must me some kind of incompatibility with Google Messenger, and I'm guessing other messenger apps.
Click to expand...
Click to collapse
Yup, there appears to be a non-stock messenger app problem. Both Google Messenger and Textra were resulting in duplicate MMS.

I saw this thread and thought I would jump on here real quick. My GF also has metro PCS and she keeps trying to swap the default messaging client out with say GO SMS pro. And whenever she gets a new text she doesnt get any audible notifications. And the LED doesnt light up so she has to manually check her phone all the time. Has anyone else experienced that? Have a fix?

cas8180 said:
I saw this thread and thought I would jump on here real quick. My GF also has metro PCS and she keeps trying to swap the default messaging client out with say GO SMS pro. And whenever she gets a new text she doesnt get any audible notifications. And the LED doesnt light up so she has to manually check her phone all the time. Has anyone else experienced that? Have a fix?
Click to expand...
Click to collapse
Swipe down from the status bar, click the little icon on the right, select GO SMS pro, toggle the Set to important notice.

Phone type: Blu Life One X on Android 5.1 (whatever happened to Blu promises for a droid version update? Word of caution: Don't believe Blue marketing 'promises'. Nice phone, but don't buy it unless its the OS you are willing to live with until your next phone)
Ever since google began sending love notes about its texting app becoming obsolete and I began using a different texting app (forget which one), I started having problems with duplicate messages being received. Last night I installed Textra and thought the problem was finally gone. Today while looking at the same texts received during testing last night, I suddenly have duplicate texts from last night for some messages (they were single copies last night). Really bizarre. I have also noticed that with Textra, the double text replies seem to now be only with my group texts.
Reading various threads, I became suspicious that maybe something in the Google contact phone numbers has become corrupted. Sure enough, some of the group contact phone numbers could no longer be easily edited. I messed around with the suspect contact information until I could edit the phone number to its simplest form (from +1 (123) 345-7890 changed to 123-456-7890). Seems to be working now. Will need another day to see if the texting acts up once again.
Now to figure out what is corrupting my Google contact information...

it's the 6.0 marshmallow update ..my Blu Vivo was just fine until i updated my phone i suggest you factory reset your phone.