Guys...I'm experiencing some prob with my ONE...when I on my Data Network...it shows that it is switch on..showing the 4g/3g logo on the notification bar...but when I go to the internet,fb,Twitter,utube etc...it doesn't load as if there is no connection...everytime this happened..I had to reboot my phone in order to get the connection...it's quite troublesome...any help,guide to fix this prob..?
Could be poor signal quality, I have same issue at work where I know signal is poor. I got all 5 bars and H next to it but when checking internet speed it shows less than half meg. Pretty annoying
Sent from my HTC One using xda app-developers app
Related
I received the update yesterday. 4G connection is better but I'm still only getting 2 bars. I live 500m from tower and the other tower is 800m or so. Camera works better and hissing is gone. However the LG and Thunderbolt both got full bars even though they weren't working as they should and Verizon swapped for the Bionic and this is my Second Bionic.
Strange thing is when I'm talking on the phone I get full 4G bars but off the phone I get 1-2 bars. Speeds are fine and when I run Open Signal it shows 86% signal strength and -69 to -71 dBm and 21asu.
Called Verizon and they turned me over to Motorola and they said the update hasn't been released yet but what up date did I get then?
It shows 5.5.893.XT875.Verizon.en.US.
So is my bar graph off or is there something else going on?
Was it pushed to your phone or did you do it manually?
OTA was avaible for download this morning so i installed.
Bars really mean nothing for 4g. Two bars is just as strong as four.
I was showing usually 3-4 bars bars before the update and had sporadic speeds when tested. Now I'm 2-3 bars and stable.
I wouldn't stress. Does your phone run fine? You said your signal strength was the same. Don't worry.
Sent from my DROID BIONIC using xda premium
Ok thanks. Phone has been better since up date and its the only thing that i noticed.
It keeps on switching between the 3 every few seconds which is not really a normal thing I think?
Also I'm supposed to have 4G in my city but I've only had it in 2 or 3 places which makes me think I have real bad reception?
It's a new phone, but I think it may have been repaired 2 times because there are 3 stickers saying "do not accept is seal has been opened"
I haven't had the chance to root and change roms as of yet because I haven't got a laptop right now.
Those stickers coming with phone, warranty purpose, it's good to have them.
Symbol 3G mean WCDMA network connected, data not active,
H & H+ is shown when any of installed apps using data...
Try change Network settings to 4G only if you prefer it.
Sent from my GT-I9305 using xda app-developers app
I had a normal S3 before switching to this one and never had connection problems like this.. Whenever it switches between the 3 signals I have to wait for my browser to load a page for example. It's really flickering fast between all data symbols.
I used to have a steady H+ connection on my old S3
Try to change modem.... not much else you can do about...
Sent from my GT-I9305 using xda app-developers app
Hi all,
I have bought a Htc One M7 handset recently and I have noticed time to time there are No Signals (Limited Service) on it. When I switch off/ switch on or if I turn on the Airplane mode and turn off again, the signals will restore. This is happening around 2 times per day and really annoying. Need to know whether this is a known issue for the model.. I still didn't change the SIM and check. Please help!!!!!
Thanks alot!
Fellow Sufferer
shehanj101 said:
Hi all,
I have bought a Htc One M7 handset recently and I have noticed time to time there are No Signals (Limited Service) on it. When I switch off/ switch on or if I turn on the Airplane mode and turn off again, the signals will restore. This is happening around 2 times per day and really annoying. Need to know whether this is a known issue for the model.. I still didn't change the SIM and check. Please help!!!!!
Thanks alot!
Click to expand...
Click to collapse
I have the same thing
To add some detail for diagnostics see below:
- I travel into London every day and sometimes when signal drops in the tunnels it will never pick back up again after leaving them whereas my old One X did not have this on the same journeys.
- It even dropped out mid call and came up with the sim card icon at the notification bar as if no card inserted (but no selectable notification) first time its happened to this extent.
- Do you have a 4G SIM/connection or are you on 3G like myself? I'm thinking perhaps its something to do with trying to pick up 4G instead and completely disregarding the 3G connection that is available.
- I have also noticed that ever since getting the handset its never had as good signal as my One X which was pretty much always full signal in my normal areas (home, work etc) This may just be the way the handset gauges the signal not the signal itself but something to note anyway.
I'm having the same issue here in the US. It's prolly my only complaint with my phone.
Sent from my HTC One using xda app-developers app
I'm also having this issue but more sever with an all-day no signal. After reboot, I gain signal and I can't make and receive calls.
Try to turn 4G off.
mrcaligula said:
Try to turn 4G off.
Click to expand...
Click to collapse
How does one do that? Having the same problem, both wifi AND mobile network drop off. Wifi comes back on its own after a few seconds, the mobile data connection often comes back (obviously if not on wifi away from home), but the mobile network stays as no signal and doesn't come back, unless I reboot or cycle aeroplane mode. I know there's some problems with touching antenna, but this is happening a lot in the car, when the phone is powered and sitting in a cradle.
bmcconalogue said:
How does one do that? Having the same problem, both wifi AND mobile network drop off. Wifi comes back on its own after a few seconds, the mobile data connection often comes back (obviously if not on wifi away from home), but the mobile network stays as no signal and doesn't come back, unless I reboot or cycle aeroplane mode. I know there's some problems with touching antenna, but this is happening a lot in the car, when the phone is powered and sitting in a cradle.
Click to expand...
Click to collapse
To turn off 4G you go to Settings -> Mobile data -> Network mode and then select "3G / 2G"
don't know if it'll help though, but trying is worthwhile
nkk71 said:
To turn off 4G you go to Settings -> Mobile data -> Network mode and then select "3G / 2G"
don't know if it'll help though, but trying is worthwhile
Click to expand...
Click to collapse
Thanks. The problems seems to have gone with that change. Perhaps it is some system thing kicking me off the network because I don't have 4G on my contract and my phone was trying to get it.
Now, if you can just tell me why my lovely 3-4 bar indoors signal on EE has dropped to 0-1 outdoors (as they deny there is a problem)
bmcconalogue said:
Thanks. The problems seems to have gone with that change. Perhaps it is some system thing kicking me off the network because I don't have 4G on my contract and my phone was trying to get it.
Now, if you can just tell me why my lovely 3-4 bar indoors signal on EE has dropped to 0-1 outdoors (as they deny there is a problem)
Click to expand...
Click to collapse
Are you sure it's not just cosmetic? Try going into Settings->About->Network and see if the signal (dBm) is dropping.
Sent from my HTC One using xda app-developers app
I have it constantly on att - I have to turn on airplane mode and turn it back off to get my network back, I have tried different roms and updates and still the issue is across all roms.
Maybe try this: in your dialer type *#*#4636#*#*. Once the menu is opened, select Phone information, then scroll down to Set preffered network type and choose one of the options (im from Serbia, europe, and I usualy go with GSM auto (PRL)).
Issue with 3g only
Whenever I keep it on 3G, it drops signals for 2 to 7 seconds at random intervals. People often complain that when they call, they get a message that my phone is switched off.. I am probably gonna try another ROM and SIM to see if that helps before dumping this phone forever.
how to solve limited service or loosing service on htc one m7
Hello
it seems to be a hardware fault where the radio is not staying on higher band
it seems to be having issues on 2100 and all umts and hspda or lte networks
however switching back to 2 g can resolve this issue and phone ( hope so) will never lose signals or drop then again
i tried this and for me this works fine so far over 12 hours now no issue
give it a try and see this should work
setting>data>network>2g only
by this you wont have option to use fast internet though but at least you can phone can be used for voice calls messaging etc and also wifi too
I was on stock lolli pop and tried to flash cm12.1 but does not help sort the limited service issue
enjoy and leave your feedback
Edit:
some people cant find 2g in settins>mobile network>preferred network type> lte or 3g only, the solution is go to *#*#4636#*#* phone info>set preferred network type>gsm only( this will put your device into 2g mode)
hope this work
Hello guys,
So I just bought my HTC one about a week ago. I'm.. pretty much in love with it. I haven't had time to sit down and room and customize it and such, but plan to soon.
However, i'm having an issue with it. The phone shows that it is connected to 4G and has full signal. However, it will not load anything whatsoever. Sometimes it works... but most of the time it does not, and I cannot figure out why. I also really hate that I can't manually toggle JUST the 4G on/off without diving into the settings. Waiting for the phone to decide to search for a 4G signal is frustrating. I'm somewhere I know has 4G signal, but the phone takes a long time before it realizes.
Is there anyone else who has these issues or someone who knows what I can do about them?
Thanks
Kleinersaphire said:
Hello guys,
So I just bought my HTC one about a week ago. I'm.. pretty much in love with it. I haven't had time to sit down and room and customize it and such, but plan to soon.
However, i'm having an issue with it. The phone shows that it is connected to 4G and has full signal. However, it will not load anything whatsoever. Sometimes it works... but most of the time it does not, and I cannot figure out why. I also really hate that I can't manually toggle JUST the 4G on/off without diving into the settings. Waiting for the phone to decide to search for a 4G signal is frustrating. I'm somewhere I know has 4G signal, but the phone takes a long time before it realizes.
Is there anyone else who has these issues or someone who knows what I can do about them?
Thanks
Click to expand...
Click to collapse
I've actually been having that issue for a week or so. No matter what ROM I'm running. Very strange. Maybe Sprint is "upgrading" their towers....lol. I'm in VA, are you in VA by chance?
D
Maybe someone can answer this better but 4G doesn't have "bars" the bars are for your 3G do you may show full bars but still have a weak 4G signal.
The best way I have found to address this is if your connected to 4G and you aren't able to connect to anything go into your mobile data settings and temporarily switch to CDMA only, or toggle CDMA then switch back to CDMA/LTE this will cause your signal to cycle and you may be able to browse using the 4G.
Sent from my HTCONE using xda app-developers app
Konfuzion said:
Maybe someone can answer this better but 4G doesn't have "bars" the bars are for your 3G do you may show full bars but still have a weak 4G signal.
The best way I have found to address this is if your connected to 4G and you aren't able to connect to anything go into your mobile data settings and temporarily switch to CDMA only, or toggle CDMA then switch back to CDMA/LTE this will cause your signal to cycle and you may be able to browse using the 4G.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Datdude, no i am in Texas.
Konfuzion, thats disappointing. Toggling the signals through the settings is really clunky and always ends up with my phone having no signal at all for a couple minutes while it cycles everything. Is there an easier way? Maybe a widget I can get somewhere to do it more quickly?
Also, I dislike that I have no representation of how strong a 4g signal I have. I don't want the phone to tell me I have signal where there is none. Is there a ROM that will show this, maybe?
All in all, while I love the phone, I'm beginning to regret the upgrade. 4g data is very important to me as I use my phone as a mobile modem for work. In places (the exact same chairs) where I had strong enough WiMax 4g signal to do what I wanted, even to play latency restricted games like a MOBA, I can't get the LTE to do anything. I really don't want to have to downgrade, just to keep access to an inferior 4g signal, even if it's more reliable.
Bump for help?
Check out SignalCheck Pro, it will show you your true 1x, 3g and LTE signal strength. I just got my One on Monday and haven't had any 4g issues here in NC.
Sent from my HTCONE using Tapatalk 4
You can also check your LTE reception by going to Settings->About->Network. Anything above -120dBm RSRP is useable, though if it gets much lower than that, the signal becomes tenuous. I think the lowest I've held onto was -124dBm.
Also, I run into this problem every few days around Chicago. The data connection just seems to stall. The fastest way I found to fix it is to toggle Airplane mode with the widget that I keep on my home screen.
Sent from my HTCONE using Tapatalk 2
subhumanderelict said:
You can also check your LTE reception by going to Settings->About->Network. Anything above -120dBm RSRP is useable, though if it gets much lower than that, the signal becomes tenuous. I think the lowest I've held onto was -124dBm.
Also, I run into this problem every few days around Chicago. The data connection just seems to stall. The fastest way I found to fix it is to toggle Airplane mode with the widget that I keep on my home screen.
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
Thanks guys for your responses! I went ahead and bout Signal Check Pro and although I don't understand all the numbers, my RSRP is around -105 to -110 at the moment, so it looks like i'm on the lower end of the connectively spectrum. Hopefully this app will help me better understand when my 4G is and isn't going to work.
Anybody having an issue where you lose signal where you always have signal randomly in airplane mode will not bring it back want to talk often on then off again?
Sent from my HTCONE using xda app-developers app
leo72793 said:
Anybody having an issue where you lose signal where you always have signal randomly in airplane mode will not bring it back want to talk often on then off again?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Have the same issue when I'm on cdma/lte mode, then I switch to cdma auto, the signal becomes fine.
I don't have the lte coverage in my area.
Sent from my M7spr stock with goodies one
j_rivers said:
Have the same issue when I'm on cdma/lte mode, then I switch to cdma auto, the signal becomes fine.
I don't have the lte coverage in my area.
Sent from my M7spr stock with goodies one
Click to expand...
Click to collapse
I've had lte for a while now. I'm not sure why it acts up. I use ltd cdma mode but the other day had gsm icon show up with the lte cdma mode only.
Sent from my HTCONE using xda app-developers app
I have lte in most areas but where I'm at for this week there is no lte. Though as I'm sitting here it will lose all signal randomly for just a few seconds then come back. Happens at least once every few minutes
Sent from my HTCONE using Tapatalk now Free
Happens to me too, we just got lte where I work, same thing still happens :/
happends to me also
Glad that I am not alone. Use to listen to Tune-In while on the road and now it cuts out for a few seconds every other minute or so. Sometimes I reach a stretch of road that I have no data. Also turn on Scout and it constantly says network connection has been lost, and network connection has been restored.
All the time the signal bars show that I have service.
Took my phone to the Sprint store today and all they did was a data reset, 786 I believe. This is the second one that I have had data signal issues with, the first one they said that it failed a radio test one and they replaced it. Also my girlfriend's phone seems to do the same thing. Never had issues like this with my HTC EVO LTE. Might actually reactivate and see if I can isolate to the phone verse the network.
Now the question is phone (which I would tend to be the case), or the network. If it is the phone, is it every phone issue or a bad batch?