I have HTC One I bought it from ebay, the problem is not turning on and not charging either, it did try to turn on once when it was plugged in to my PC but screen showed up for brief moment and vibrated but disappeared after that.
When I plug the phone to PC it is trying to load the driver and also show up as Android 1.0 in device manager (see attached), and also PC making noise same as when we plug some thing in USB.
I tried to hold volume + power and PC making noise like something detecting but nothing showing up in my computer.
I really appreciate if someone can help me to narrow down the problem.
Thanks
nomi640 said:
I have HTC One I bought it from ebay, the problem is not turning on and not charging either, it did try to turn on once when it was plugged in to my PC but screen showed up for brief moment and vibrated but disappeared after that.
When I plug the phone to PC it is trying to load the driver and also show up as Android 1.0 in device manager (see attached), and also PC making noise same as when we plug some thing in USB.
I tried to hold volume + power and PC making noise like something detecting but nothing showing up in my computer.
I really appreciate if someone can help me to narrow down the problem.
Thanks
Click to expand...
Click to collapse
When you hold power button for more than 8-10 secs, is the notification light(it will be in the upper speaker) turning on atleast?
anyway, it sounds like a manufacture defect, i would recommend you to return it in HTC service center ASAP and get a replacement to avoid any future issues.
nomi640 said:
I have HTC One I bought it from ebay, the problem is not turning on and not charging either, it did try to turn on once when it was plugged in to my PC but screen showed up for brief moment and vibrated but disappeared after that.
When I plug the phone to PC it is trying to load the driver and also show up as Android 1.0 in device manager (see attached), and also PC making noise same as when we plug some thing in USB.
I tried to hold volume + power and PC making noise like something detecting but nothing showing up in my computer.
I really appreciate if someone can help me to narrow down the problem.
Thanks
Click to expand...
Click to collapse
Have you tried this: http://forum.xda-developers.com/showthread.php?t=2481211
Prash8429 said:
When you hold power button for more than 8-10 secs, is the notification light(it will be in the upper speaker) turning on atleast?
anyway, it sounds like a manufacture defect, i would recommend you to return it in HTC service center ASAP and get a replacement to avoid any future issues.
Click to expand...
Click to collapse
No notification light come on but sometimes if I keep pressing volume up+volume down + power for longer than 2 min screen come on briefly and phone vibrates but than nothing
I cannot send as a warranty replacement since I don`t know the history of the phone.
What you guys think its worth while to give to repair shop and what you think its going to cost me.
Correct me if I m wrong, if there 8s any problem in mobo it woun't show up on PC as an android device. So I think its software messed up.
There is any way to do diagnostic on the phone?
Sent from my SGH-I337M using xda app-developers app
nomi640 said:
No notification light come on but sometimes if I keep pressing volume up+volume down + power for longer than 2 min screen come on briefly and phone vibrates but than nothing
I cannot send as a warranty replacement since I don`t know the history of the phone.
What you guys think its worth while to give to repair shop and what you think its going to cost me.
Correct me if I m wrong, if there 8s any problem in mobo it woun't show up on PC as an android device. So I think its software messed up.
There is any way to do diagnostic on the phone?
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
What country are you in? I'd try running an RUU, see if it picks the phone up, even if its the wrong RUU it wont run but it will tell you which RUU you need instead.
I am in canada, I just downloaded the RUU and I am running it, it is on verifying information for more than 5 min how long should it take to verify information?
Sent from my SGH-I337M using xda app-developers app
After trying to run RUU it got stuck on verifying stage but red led start flashing and pc making noise like pluging and unplugging the usb
Sent from my SGH-I337M using xda app-developers app
nomi640 said:
No notification light come on but sometimes if I keep pressing volume up+volume down + power for longer than 2 min screen come on briefly and phone vibrates but than nothing
I cannot send as a warranty replacement since I don`t know the history of the phone.
What you guys think its worth while to give to repair shop and what you think its going to cost me.
Correct me if I m wrong, if there 8s any problem in mobo it woun't show up on PC as an android device. So I think its software messed up.
There is any way to do diagnostic on the phone?
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
return for replacement. Thats the best thing to do IMHO
Prash I cant send it HTC for replacement since I bought it online
Sent from my SGH-I337M using xda app-developers app
nomi640 said:
Prash I cant send it HTC for replacement since I bought it online
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
didn't give you bill? receipt ?
No I don't have any paperwork
Sent from my SGH-I337M using xda app-developers app
Red LED flashing and now does not show up on pc as android device but just usb input device & hmi device but loook like losing connectivity from pc regularly and trying to connect again
PC making noises like pulg unplug
Sent from my SGH-I337M using xda app-developers app
could you go into recovery?
No can't do anything
Sent from my SGH-I337M using xda app-developers app
nomi640 said:
No can't do anything
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
sorry to say, but i think you have received defected device. raise an ebay complaint, you will get money back
Will JTAG solve the problem?
Sent from my SGH-I337M using xda app-developers app
nomi640 said:
Will JTAG solve the problem?
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
I dont know about that buddy. Sorry
Have you tried a different USB Cable? Different USB port?
Install HTC Sync, then uninstall it, but keep the drivers when it asks.
Hold Power and Volume Up at the same time, can take anywhere up to 1 min.
Post back if you get anything.
Yesterday I booted into recovery mode two times
1st time I tried factory reset nothing happened
2nd time I tried ruu, and it get to point where ruu tried to reboot and after that nothing
And I was not able to boot it again.
They way it got into recovery I hold it volume down + power
But after two bootup red light started flashing agin as before.
Any gelp will be appreciated.
Thanks
Sent from my SGH-I337M using xda app-developers app
Jackering said:
Have you tried a different USB Cable? Different USB port?
Install HTC Sync, then uninstall it, but keep the drivers when it asks.
Hold Power and Volume Up at the same time, can take anywhere up to 1 min.
Post back if you get anything.
Click to expand...
Click to collapse
Any suggestions?
Sent from my SGH-I337M using xda app-developers app
Related
Hi everyone
I hope you can assist.
I have a stock HTC One X that I have been thinking of installing a custom ROM on but never got around to it.
Two days ago, after I had it plugged into a car charger, it started to act strangely. It would take really long to wake from hibernate. Then after a while the screen would go blank, though the LED on top would still blink. After leaving it charging overnight, it then stopped restarting all together. Now it won't restart even after a hard reset.
When I plug it in via USB, it is detected and I can view the contents of my phone via my computer.
It still will not restart. When I hold down the power key, the three buttons at the bottom flash, the phone vibrates but does not restart.
I can't seem to get into the boot loader either. The screen does not come on, holding down the power and the volume down key does not give me the bootloader menu.
At the moment, my thoughts are:
1. It is possible a hardware problem and the screen is faulty?
2. It is a software problem and re-installing either stock or a custom ROM will fix it.
Please let me know what you think and how best to resolve this.
If I send this to my carrier, I have to wait 4-6 weeks for resolution.
Thanks
Phil
Is the motherboard fried ? Something along the lines.
Sent from my HTC One using xda premium
expertzero1 said:
Is the motherboard fried ? Something along the lines.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I am not sure. Is there any way to check this?
At the moment, the phone is plugged in, LED is green (I think indicating it is fully charged), bottom 3 buttons are lit.
Other than that, when I hold down the power key, the bottom three lights blink, but no other response.
When I installed ADB and checked using ADB devices, it reported seeing a device.
Right now, when I press the power button, the bottom three lights switch on and off, almost like its waking up. Seems like this could be a screen issue. But I am not sure.
Ur screens dead bro. If the lights on the bottom are on then the phone is awake but since u for no display then either ur LCD died or the connector loosend. Btw ur in the wrong forum this is the HTC ONE u got the ONE X
Sent from my EVO using xda premium
luigi311 said:
Ur screens dead bro. If the lights on the bottom are on then the phone is awake but since u for no display then either ur LCD died or the connector loosend. Btw ur in the wrong forum this is the HTC ONE u got the ONE X
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Thanks Luigi.
lol - Looks like did plonk this in the wrong place!
Apologies.
Ok, I have a HTC One from new, only a few months old. 4 days ago I rooted my device and flashed with Android Revolution HD, Android 4.3 (Jelly Bean) - latest official HTC One 3.57.401.500 (WWE) firmware (3x.x series). Everything has been working like a dream, perfect.
Last night I was listening to some music via Google Play when everything stopped and went blank, I pressed the power button and the bottom buttons flashed 4 times (reboot?). The battery at the time was at 70% +
No matter what I try now, power + up volume, power + down volume, power + both volume, just power will not get my device to boot. I am currently leaving it plugged into the mains to see what happens but there is no LED light on.
Can anyone out there help me besides saying send it back for repair
Many thanks in advance
One thing to add. When I plug the phone into the PC via USB, I can press power and up or down volume and can hear the connect and disconnect sounds happening with my HTC One but still no power or sign of life. Anything going on I can't see?
N345H said:
One thing to add. When I plug the phone into the PC via USB, I can press power and up or down volume and can hear the connect and disconnect sounds happening with my HTC One but still no power or sign of life. Anything going on I can't see?
Click to expand...
Click to collapse
Good. Now just keep holding the power+vol down till the buttons below the screen flash, then plug it into your pc whole holding the combo, and keep trying till your phone boots up
In the bootloader
Sent from my iPod touch using Tapatalk
Going through exactly the same thing here. Phone was working just fine, had stock Android 4.3 installed after rooting with CWM and now the only response I get from it is when I hold down volume down and the power button I get the USB unplug/plug unknown device sounds on the PC.
Any help at all will be greatly appreciated.
n1234d said:
Good. Now just keep holding the power+vol down till the buttons below the screen flash, then plug it into your pc whole holding the combo, and keep trying till your phone boots up
In the bootloader
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
But that's the problem. The last time the buttons below the screen flashed was just before the device died and now nothing except the connect/disconnect sound from my PC
N345H said:
But that's the problem. The last time the buttons below the screen flashed was just before the device died and now nothing except the connect/disconnect sound from my PC
Click to expand...
Click to collapse
So now if you hold the phone power+vol down buttons the lights don't flash? Try holding them for longer, also try holding a flashlight to the light sensor while holding the button combination..
Sent from my iPod touch using Tapatalk
I got the same problem yesterday
my htc one is flashed with google edition 3.4 for few months ,suddenly it is black and no charging light nor response to any combination of power plus volume
I put for few hours on charging no any response
when plugging it the desktop in device manager just feel like something is attached to pc (do just like(refresh)
I've just read about how this problem could've happened because of using 3rd party chargers with a higher voltage/ampere rating.. Is that true?
Sent from my iPod touch using Tapatalk
n1234d said:
I've just read about how this problem could've happened because of using 3rd party chargers with a higher voltage/ampere rating.. Is that true?
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
I've been using Samsung and Nokia chargers every now and then. But it seems stupid something like that would be enough to toast a phone. Don't phone components have surge protectors?
joaoluizsv said:
I've been using Samsung and Nokia chargers every now and then. But it seems stupid something like that would be enough to toast a phone. Don't phone components have surge protectors?
Click to expand...
Click to collapse
They should be having them, but how else could you explain so many stock phones getting bricked?
Sent from my iPod touch using Tapatalk
n1234d said:
They should be having them, but how else could you explain so many stock phones getting bricked?
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
It's just weird. I've taken great care of the phone and it bricked for no decent reason. It wasn't charging or anything. It was simply on the top of a table, in the shade. Whenever I plug it into the computer, I get the QHSUSB_DLOAD unrecognized device, which is also weird. If the motherboard is fried, it shouldn't be recognized at all, right?
joaoluizsv said:
It's just weird. I've taken great care of the phone and it bricked for no decent reason. It wasn't charging or anything. It was simply on the top of a table, in the shade. Whenever I plug it into the computer, I get the QHSUSB_DLOAD unrecognized device, which is also weird. If the motherboard is fried, it shouldn't be recognized at all, right?
Click to expand...
Click to collapse
It will actually get recognized.. But this unfortunately is a hard brick.. Looks like this is the mode in which Qualcomm/HTC inserts initial codes into the phone to make it work.. Like maybe it programs the bootloader at this stage?
Sent from my iPod touch using Tapatalk
n1234d said:
It will actually get recognized.. But this unfortunately is a hard brick.. Looks like this is the mode in which Qualcomm/HTC inserts initial codes into the phone to make it work.. Like maybe it programs the bootloader at this stage?
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
I'm downloading the RUU as a hail mary, but I'm not very hopeful. Worst part is that I live in Brazil and have a device from Australia. It's going to be a HUGE amount of trouble to get it replaced, apart from all the stuff I had on it.
joaoluizsv said:
I'm downloading the RUU as a hail mary, but I'm not very hopeful. Worst part is that I live in Brazil and have a device from Australia. It's going to be a HUGE amount of trouble to get it replaced, apart from all the stuff I had on it.
Click to expand...
Click to collapse
You need to be able to boot up at least in fastboot mode to flash an RUU.. I tried when my phone died.. 99% it won't work. Getting a replacement is all you can do.. Unless you find somebody in your area with a jtag box and a good level of expertise/experience.
Sent from my iPod touch using Tapatalk
n1234d said:
You need to be able to boot up at least in fastboot mode to flash an RUU.. I tried when my phone died.. 99% it won't work. Getting a replacement is all you can do.. Unless you find somebody in your area with a jtag box and a good level of expertise/experience.
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Yeah, some places have the JTAG box around here, but they don't work with HTC One, since the device didn't officially come to Brazil. I guess I'll have to figure out how to get my phone to Australia and then back again.
joaoluizsv said:
Yeah, some places have the JTAG box around here, but they don't work with HTC One, since the device didn't officially come to Brazil. I guess I'll have to figure out how to get my phone to Australia and then back again.
Click to expand...
Click to collapse
Well, you do have world wide warranty, you could take it to an htc service center nearby..
Sent from my iPod touch using Tapatalk
Just in case anyone wanted an update on this. Fried board and HTC replaced so I have a shiny new One now
N345H said:
Ok, I have a HTC One from new, only a few months old. 4 days ago I rooted my device and flashed with Android Revolution HD, Android 4.3 (Jelly Bean) - latest official HTC One 3.57.401.500 (WWE) firmware (3x.x series). Everything has been working like a dream, perfect.
Last night I was listening to some music via Google Play when everything stopped and went blank, I pressed the power button and the bottom buttons flashed 4 times (reboot?). The battery at the time was at 70% +
No matter what I try now, power + up volume, power + down volume, power + both volume, just power will not get my device to boot. I am currently leaving it plugged into the mains to see what happens but there is no LED light on.
Can anyone out there help me besides saying send it back for repair
Many thanks in advance
Click to expand...
Click to collapse
Try these steps to boot:
Hold your HTC One's light sensor below BRIGHT light then try some combinations with volume down and powerbutton until it boots... If it doesn't tell me
---------- Post added at 04:51 PM ---------- Previous post was at 04:50 PM ----------
N345H said:
Just in case anyone wanted an update on this. Fried board and HTC replaced so I have a shiny new One now
Click to expand...
Click to collapse
sry.. overlooked this answer.. did they do it for warranty?
Yes it was done under warranty. No questions asked, called the helpline and the next day I received a knock at the door from UPS. 5 working days layer I received a new One
Sent from my HTC One using Tapatalk
N345H said:
Yes it was done under warranty. No questions asked, called the helpline and the next day I received a knock at the door from UPS. 5 working days layer I received a new One
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
My phone just did the same thing. Tried to turn it on and nothing Plugged in the charger and no light.
How I turned it on.
Hold down the volume up key and the power key for days, it finally turned on. Battery had 80% charge. Powers up and charges now. Let me know if it works for you.
My phone will not turn on ... I installed the rom ATT_XT1058_4.4-13.11.1Q2.X-69-3_CFC_1FF.xml.zip via RSD, I tried to go back to retail, I got, I went to upgrade the camera via OTA the phone hung up and will not turn on, or carries, before the charger was really hot this does not happen anymore.
Someone can help me?
heverelton said:
My phone will not turn on ... I installed the rom ATT_XT1058_4.4-13.11.1Q2.X-69-3_CFC_1FF.xml.zip via RSD, I tried to go back to retail, I got, I went to upgrade the camera via OTA the phone hung up and will not turn on, or carries, before the charger was really hot this does not happen anymore.
Someone can help me?
Click to expand...
Click to collapse
I can not edit the post, here is the model of phone number XT1058 brazilian version.
.xml.zip ??? Are you sure that is a ROM Lol. Anyway can you hold the volume down and power buttons down and get into bootloader screen?
Sent from my XT1056 using XDA Premium 4 mobile app
dobbs3x said:
.xml.zip ??? Are you sure that is a ROM Lol. Anyway can you hold the volume down and power buttons down and get into bootloader screen?
Sent from my XT1056 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I tried to enter the bootloader nothing happens. When I turn on the USB cable to the computer or charger is flashing a green light on the speaker next to the sensors.
Hello,
My Phone Suddenly Stopped working while i was accessing an app on it. I suddenly got app fore close errors of almost all the apps running in background. Than phone lost its signal. i tried force rebooting it by holding on the power button. the button lights (at the bottom) blinked for few time and my phone got off. And never turned back on. I am not getting Red Charging LED. i tried all the combinations of power button with volume rocker up,down, holding three buttons simultaneously. i tried charging my device on regular intervals from 15 minutes to 2 hour. but it wont turn back on. i was on insert coin 6.0-5. i am using original charger to charge my phone.
Please tell me any alternates i should try.
shranav said:
Hello,
My Phone Suddenly Stopped working while i was accessing an app on it. I suddenly got app fore close errors of almost all the apps running in background. Than phone lost its signal. i tried force rebooting it by holding on the power button. the button lights (at the bottom) blinked for few time and my phone got off. And never turned back on. I am not getting Red Charging LED. i tried all the combinations of power button with volume rocker up,down, holding three buttons simultaneously. i tried charging my device on regular intervals from 15 minutes to 2 hour. but it wont turn back on. i was on insert coin 6.0-5. i am using original charger to charge my phone.
Please tell me any alternates i should try.
Click to expand...
Click to collapse
Connect it to your pc. Look in device manager. Does it say something like QHS-USB DLOAD?
Sent from my HTC One using Tapatalk
n1234d said:
Connect it to your pc. Look in device manager. Does it say something like QHS-USB DLOAD?
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
yes id does but the driver wont install automaticaly
shranav said:
yes id does but the driver wont install automaticaly
Click to expand...
Click to collapse
Well, don't bother, your phone is hard bricked, take it to the service center and get it repaired. They'll change your motherboard for you.
Sent from my HTC One using Tapatalk
n1234d said:
Well, don't bother, your phone is hard bricked, take it to the service center and get it repaired. They'll change your motherboard for you.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
well That Sucks. Will they change it under warranty? My bootloaders were unlocked nd i was running on Insertcoin Rom. Is There any probable reason for such cause?
shranav said:
well That Sucks. Will they change it under warranty? My bootloaders were unlocked nd i was running on Insertcoin Rom. Is There any probable reason for such cause?
Click to expand...
Click to collapse
Yep, they won't have a clue, they can't turn the phone on either. I don't know about a reason, mine bricked in the same way, was running ViperOne and s-off, unlocked. They replaced it for me, no questions asked.
Sent from my HTC One using Tapatalk
n1234d said:
Yep, they won't have a clue, they can't turn the phone on either. I don't know about a reason, mine bricked in the same way, was running ViperOne and s-off, unlocked. They replaced it for me, no questions asked.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Thanks Just Noticed you are From Mumbai. I am also from India. Hope will not face warranty Issues... Thanks for the Help
shranav said:
Thanks Just Noticed you are From Mumbai. I am also from India. Hope will not face warranty Issues... Thanks for the Help
Click to expand...
Click to collapse
hey i am also from mumbai and my phone is also not working same way as yours .
i was transfering files from pendrive using usb otg cable.
i was using htc one with maximus hd sense rom s-off and rooted with the necessary charger.
it wont start as well as no red led is turning on .
it seems to be bricked.
if you have gone to service center then please reply me imediately.
Well I had one nasty night.
I was using the phone (browsing) and all the sudden the screen went black. I browsed and found a few HTC One articles about that but there was a major difference, the home and back buttons were blinking, and mine were not. Also the device was not showing up under ADB or Fastboot.
My phone does not show any signs of life (like vibration when turning on). Can I assume the phone is dead?
Phone was:
-Unlocked via HTCDev
-S-Off via Firewater
-Had Maximus 2.0 installed
aLDoom said:
Well I had one nasty night.
I was using the phone (browsing) and all the sudden the screen went black. I browsed and found a few HTC One articles about that but there was a major difference, the home and back buttons were blinking, and mine were not. Also the device was not showing up under ADB or Fastboot.
My phone does not show any signs of life (like vibration when turning on). Can I assume the phone is dead?
Phone was:
-Unlocked via HTCDev
-S-Off via Firewater
-Had Maximus 2.0 installed
Click to expand...
Click to collapse
If there is ABSOLUTELY no sign of life, then you will have to assume the worst, which would mean that the phone is dead. In that case, you will have to send the phone to HTC for a motherboard replacement.
Just see if the phone is charging. Does the red LED turn on when plugged in ?
raghav kapur said:
If there is ABSOLUTELY no sign of life, then you will have to assume the worst, which would mean that the phone is dead. In that case, you will have to send the phone to HTC for a motherboard replacement.
Just see if the phone is charging. Does the red LED turn on when plugged in ?
Click to expand...
Click to collapse
I guess so . The only sign of life I get is the beeping of Windows when I plug in the device. But nothing shows up on Windows manager. Going to grab a windows xp laptop and see if it can detect anything.
Did you try shining a bright light on the proximity sensor and holding down power and volume down?
Sent from my GT-I9305 using xda app-developers app
nateboi81 said:
Did you try shining a bright light on the proximity sensor and holding down power and volume down?
Sent from my GT-I9305 using xda app-developers app
Click to expand...
Click to collapse
Just did and all I can see is darkness The phone doesn't vibrate at all when I try to do the hard reboot/reboot to bootloader.
aLDoom said:
I guess so . The only sign of life I get is the beeping of Windows when I plug in the device. But nothing shows up on Windows manager. Going to grab a windows xp laptop and see if it can detect anything.
Click to expand...
Click to collapse
When u connect the phone to the computer and the beeping sound of Windows comes, open Device Manager. Do you see a device called QHUSB_DLOAD or Qualcomm device something... ??
raghav kapur said:
When u connect the phone to the computer and the beeping sound of Windows comes, open Device Manager. Do you see a device called QHUSB_DLOAD or Qualcomm device something... ??
Click to expand...
Click to collapse
Ok. Just got to my Winxp machine and a QHUSB_DLOAD device showed up. When I hold the power, the device changes to a USB Input Device.
I'm gonna lookup what that QHUSB is.
Hate to say it but that's a hard brick alright. No chance of fixing it. Has to go in to service
Sent from my GT-I9305 using xda app-developers app
nateboi81 said:
Hate to say it but that's a hard brick alright. No chance of fixing it. Has to go in to service
Sent from my GT-I9305 using xda app-developers app
Click to expand...
Click to collapse
Monday can't come soon enough.
aLDoom said:
Ok. Just got to my Winxp machine and a QHUSB_DLOAD device showed up. When I hold the power, the device changes to a USB Input Device.
I'm gonna lookup what that QHUSB is.
Click to expand...
Click to collapse
Ok....... Well, i have bad news. Your device is indeed hard-bricked(dead). A motherboard replacement will be required to revive it. QHUSB_DLOAD is s hard-brick