Hi! First of all sorry for my English, if something is unclear feel free to ask.
Ok so iv'e got my brand new Xperia z1 last Monday after months of anticipations. for the next day, i tested it and played some games and was very satisfied,.
One test had only left- is it really waterproof? On Wednesday i went to the pool and of course checked thousand times that my precious Z1 ports caps are all closed.
I took some snapshots and couple of videos. The total time that my Z1 was underwater is no more than 5 minutes and less than 1 feet.
After exiting the pool and wiping all the water residues, the Z1 functioned properly and didn't seemed to have any problem at all. About 4 hours later when the battery was on 30% i plugged it into the charger, and the worst of all occurred! Smoke started to come out from the charging port! :crying: I immediately puled the charger out, and saw that it was completely melt down. That was a shock for me! I thought to myself, " what the **** just happened?!?!?!?"
After drying it with a hair dryer i tried to charge it again. No luck. The battery wont charge anymore . I also noticed that the rear camera lens has water vapor on it, which prevents me to take photos. I was really mad and especially disappointed, as i familiar with the good quality of sony's products.
The day after, i took it to sony store demanding to replace the faulty phone.
I explained them what happened but they keep saying that there is no warranty for water damage. They said that i have only one option, to take it to an authorized sony lab and to pay for a pressure test, to prove that my unit is defective! And then, maybe, if the results are negative they will replace it to a new one.
Of course i demanded a free test, cause its sony's fault and the responsibility for a faulty product is on them.
Now i need to wait in patience for their results.
I am lucky for not selling my old Iphone 4 yet.
I searched google for a similar problem and found this on sony forum:
( i can't post links, just search on google "Just realized my month old z1 is bent")
There are 2 photos on the thread, one on the first page and the second on the third page.
That person's xperia z1 was bent, what makes his phone unsealed and no more waterproofed. He says that the phone never felt or was in his back pocket(mine neither). A few users said that they are familiar with this phenomenon too.
It causes me to worry, maybe all of the z1 are made with the same problem and will eventually get ruined?
Usually i trust sony's products. I even recommended to my friends buying the z1, and bought to my sister the old z.
I am very disappointed not just because of the faulty unit but also the bad customer service.
I really hope that they will replace my z1.
Please tell me what do you think.
I really dont buy that waterproof thing by Sony. If you will look at their website they are telling that its waterproof but if you look at z1 manual, you can see that it is dust and water resistant only and no claim that it is waterproof.
I remember last time when my friend bought the xperia Go, he only test it with the basin with the cover closed properly, same thing happen and its only 1 day old.
The sales rep told him that he can use it under water but when I confront the sales rep who sold him the XGO, he was claiming that it can only be use for water splash.
Sent from my C6903 using xda app-developers app
Until now the biggest test I did with my phone was wash it in the bathroom sink and dry it with towel to remove finger marks. No problem until now.
Had mine under water loads of times just posted a pic of it at the bottom of my fish tank....no problems at all
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Mine has been underwater loads of times and never had a issue with it. The speaker is quiet afterwards for about 10mins but other than that no issues
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nobby00900 said:
Mine has been underwater loads of times and never had a issue with it. The speaker is quiet afterwards for about 10mins but other than that no issues
Sent from my C6903 using xda app-developers app
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Oddly enough, I get the same thing! Haha. But I use mine in the shower every morning to watch Netflix and give it a nice wash before I leave and have encountered no issues.
But OP: contact your regions Sony customer service and demand them to provide you with service. Contact corporate if all else fails. You paid a pretty penny for that phone, you should get what's advertised. If you paid via credit card, charge back if you can.
Sent from my C6906 using XDA Premium 4 mobile app
Here is what sony says about the warranty being void.
So much for the water resistant warranty !!!
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bogdan wst said:
Here is what sony says about the warranty being void.
So much for the water resistant warranty !!!
Click to expand...
Click to collapse
The way I read it, it says that the warranty will be void if you let water in because the flaps were not closed or usage went beyond the IP rating specs.
Yes. But.what about faulty flaps from manufacturer? No responsability about that?
Yes! and what about unsealed Z1 (that has been bent because of heat or any other reason)?
you can't prove that you used your phone properly and under their instructions, so they don't give any warranty on water damage, on advance, and this is really ****ed up situation. now i have to spend my money and time
Oh and i forgot to mention that my speaker has the same problem.. wonder why?
i will update as soon as i get an answer.
They need to say that, otherwise buying a Z1 would equal buying a subscription of Z1's, as whenever I scratched the phone I could just dunk it in a tank of water with the flaps open and have it replaced. You have a responsibility to make sure your flaps are in good condition (don't open them all the time, and make sure to wash the phone immediately after submerging in saltwater) before submersion, but it is certainly waterproof, I have tested myself. Actually what I've been doing with my waterproof Sony phones is record my unboxing, and without taking the camera away from the phone I ensure flaps are firmly closed and submerge the phone for 10 minutes. Since the box was sealed at the start this provides a sort of "chain of trust" and would be usable if I receive a non-waterproof phone.
With that said, I wouldn't do anything stupid with it just because it can take it (besides showing off a couple of times in front of mates), just use it as normal and simply stop worrying so much because you know the phone actually can take it.
When boating it is a relief knowing that if I end up in the water I will still have a working phone that I can call home with.
But where is it written that a Z1 owner has the responsability to make sure that the flaps are in good condition? And how is one able/authorised to say that the flaps are ok (except SONY)? And is there a warranty for the quality of the flaps?
In conclusion, Z1 MAY be water resistant, but SONY took great care that they are exonerated if water would get inside the phone, by not mentioning anything about the flaps warranty and by mentioning the case of warranty being void i posted before.
So... For all you Z1 users out there: DO NOT EXPECT SONY TO REPLACE YOUR PHONE / TO TAKE ANY RESPONSABILITY IF WATER GETS INSIDE IT (even if you check that the flaps are firmily closed when you take the phone under water)!
IT'S JUST A MATTER OF LUCK!
The speaker gets quiet for a bit after getting water in them. Because if you look at it this way, would you be able to speak properly with a mouth full of water?
Sent from my C6903 using XDA Premium 4 mobile app
marc_ecko28 said:
.......but if you look at z1 manual, you can see that it is dust and water resistant only and no claim that it is waterproof.....
Sent from my C6903 using xda app-developers app
Click to expand...
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Are you sure that it doesn't mention that it's waterproof in the manual? My manual mention that it's waterproof. I have tested it also myself in a lake many times
kostas-k said:
Are you sure that it doesn't mention that it's waterproof in the manual? My manual mention that it's waterproof. I have tested it also myself in a lake many times
Click to expand...
Click to collapse
Yeah! The manual says waterproof, with IP58 certification.
water resistant was my Motorola Defy, and I used as waterproof, even getting pictures under water (btw.. it still work, even after some massive drops)
But... for Z1, that costs 4x more and is guaranteed, i still had no balls to test it... not even washing it(something bothers me about the audio jack.. it has nothing to prevent water there 1week old yesterday...
soueumesmoaki - the audio jack is under sony warranty (see picture posted by me earlier).
The warranty void occurs if water gets inside the phone by those rubber flaps.
Hi! Just wanted to update you guys.
While I was waiting in the store i encountered the man who Imports Xperia z1 to my country.
I told him what happened, he was very nice and immediately took the faulty handset and promised to deliver me a new one.
He told me that there is a problem with some phones which makes them bent and unsealed. I didn't notice any bent on my phone.
I thought it will be much more difficult for me to get a new phone.
I've got my new Xperia z1, tested it in water, everything works great.
UserAr said:
Hi! Just wanted to update you guys.
While I was waiting in the store i encountered the man who Imports Xperia z1 to my country.
I told him what happened, he was very nice and immediately took the faulty handset and promised to deliver me a new one.
He told me that there is a problem with some phones which makes them bent and unsealed. I didn't notice any bent on my phone.
I thought it will be much more difficult for me to get a new phone.
I've got my new Xperia z1, tested it in water, everything works great.
Click to expand...
Click to collapse
Wow that's good customer service from their side! Not sure though if I have the guts to dunk mine in water, but accidents do happen and I sure hope as hell its not faulty when it does. Interesting that the rep confessed about some phones being bent, hmmm...
Have dunked mine quite a few times and its never had a problem. Apparently the longest time you can keep it submerged is half an hour although I'd prefer not to test that myself. No problems here, just make sure that your phones clean and that no dust is on the inside of the covers.
Sent from my C6903 using XDA Premium 4 mobile app
Lol I once washed my phone with soap is still working fine
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Related
Just bought it a week ago and wanted to test it underwater capabilities. With all lids closed tightly, seems like my phone still acts like a ballast tank rather than a submarine...
Edit: I wasn't clear enough on this: I tested the phone under 10cm deep, calm, cold water (in a small bucket) for 15 seconds. Results are: http://imgur.com/a/p5c3q#5
I'm thinking that it's taking water from the second microphone hole which is on the back of the phone, then it gets vaporized (very slowly, takes about 2-3 hours) by the heat. Water vapor can be seen condensing on the internal side of the back camera's glass cover...
I contacted with Sony Turkey and they informed me that the getting water inside the phone is actually a "customer error" and it also breaks the warranty. Great Quality Assurance and Great Customer Care. Way to go Sony...
Even though I assume that there was water in the phone, it kept working and still going on. Atleast Sony engineers do their job good.
Good thing that I also contacted the importer of the phone and he promised me atleast a replacement or a full refund.
Are there anybody else got a faulty phone too or am I the unluckiest XZ owner on Earth?
Search and thy shall find the answer.
Dsteppa said:
Search and thy shall find the answer.
Click to expand...
Click to collapse
I did. Are you sure that you got my problem? I'm telling that water easily gets inside my phone and I'm asking if other people has this kind of problem too.
Thank you for your reply though.
canerpense said:
I did. Are you sure that you got my problem? I'm telling that water easily gets inside my phone and I'm asking if other people has this kind of problem too.
Thank you for your reply though.
Click to expand...
Click to collapse
Left my phone in the sink for a while submerged in water and nothing happened besides the usual lower volume which came back to it's normal volume after 45 minutes or so.
Edit: not encouraging you guys to try, just giving info here.
Sent from my C6602 using xda app-developers app
The Z is NOT water proofed.... it carries the IP55 and IP57 certification. Google what that actually means, its somewhat resistant to water and dust. Read your manual/google it.
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It looks like condensation in the camera area, isn't that considered to be normal?
But of course if you get water in your phone it's your fault, you know how much companies would lose if they didn't said that. Each time people got water in their phones they would be able to trade it in without a problem.
This happens if you put XZ in hot water!
Are you papers at the ports pink?? If its not, it's normal and your warranty is least likely to be voided. If yes then your phone's warranty will be voided
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Guys, give him some credit... that's actually very strange. I've never seen so much water/steam gathering inside the phone. Does it happen when you put it in hot water ? In this case it might be ok, but otherwise it shouldn't really happen - not like that. I'm not getting this on mine, no mattery if I just wash it with cold water or take it to the shower...
Edited first post, added more photos.
@Utacka
I do know that it's not waterproof but Sony is making tons of ads saying that it should sit under at a maximum of 1 meter deep, calm, cold water for max. 30 minutes and should keep on working.
I dipped the phone into 10cm deep, calm and cold water for 10 seconds and it still gets water inside.
@Dsteppa
How can it be my fault if all the papers under the lids are white?
Evidence: http://imgur.com/a/p5c3q#2
@BR4DOKYBrazil
I'm quite sure that the water temp. was under 30 degrees celcius.
@xukaiteo
No, they are white, please look at the new SS.
@Akiainavas
Finally someone really understood me! And it was in cold water, I'm not mad enough to put it in boiling water. I know the adhesive under the glass starts to dissolve after reaching a certain temperature.
canerpense said:
Edited first post, added more photos.
@Utacka
I do know that it's not waterproof but Sony is making tons of ads saying that it should sit under at a maximum of 1 meter deep, calm, cold water for max. 30 minutes and should keep on working.
I dipped the phone into 10cm deep, calm and cold water for 10 seconds and it still gets water inside.
@Dsteppa
How can it be my fault if all the papers under the lids are white?
Evidence: http://imgur.com/a/p5c3q#2
@BR4DOKYBrazil
I'm quite sure that the water temp. was under 30 degrees celcius.
@xukaiteo
No, they are white, please look at the new SS.
@Akiainavas
Finally someone really understood me! And it was in cold water, I'm not mad enough to put it in boiling water. I know the adhesive under the glass starts to dissolve after reaching a certain temperature.
Click to expand...
Click to collapse
Hey don't blame me, I'm just saying how these people think.
I don't know how long you got your phone, but if you're not comfortable with it, try to exchange it ASAP!
Contact the source from where you bought the phone.
It's not normal. Change it as soon as possible!
IPX7 =
Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).
Test duration: at least 3 minutes/Water volume: 12.5 litres per minute/Pressure: 30 kPa at distance of 3 m
As babylonbwoy said, and I'll say that too: replace your phone as soon as possible. This shouldn't be happening.
Thanks everyone for their thoughts. Today I finally managed to get a refund... :good:
canerpense said:
Thanks everyone for their thoughts. Today I finally managed to get a refund... :good:
Click to expand...
Click to collapse
I have already taken pictures inside a pool, in the shower with my wife, also washed the phone many times.
But TODAY (July 3rd) water got inside the phone by somehow! The camera lens got covered and the screen near the power button got a bit white!
In one hour the phone got completely DEAD! I have tried to recharge it and the phone blinks a red light and vibrates three times, and it keeps in this cycle forever.
Very strange. I think I lost my phone...
ov3r said:
I have already taken pictures inside a pool, in the shower with my wife, also washed the phone many times.
But TODAY (July 3rd) water got inside the phone by somehow! The camera lens got covered and the screen near the power button got a bit white!
In one hour the phone got completely DEAD! I have tried to recharge it and the phone blinks a red light and vibrates three times, and it keeps in this cycle forever.
Very strange. I think I lost my phone...
Click to expand...
Click to collapse
Sorry to hear that your phone is dead. I don't recommend powering the phone while there is water in it as water might damage the ccomponents.
Do not use hair drier to dry your phone, it might damage the glue between phone's screen and body. Place your phone in a bag of rice and seal the bag, wait for 6+ hours. Rice slowly captures the humidity in the air and thus humidity in the phone, hopefully allowing your phone to work again.
I have the same problem, I bought the Xperia Z in Switzerland and I went to the swimming pool with it and I have take pictures, I've made videos underwater, etc. etc. and the phone was ok, no problem at all. Now I came to Portugal in holidays and I took the phone to the beach to take some pictures with my friends. When I was on the water, I picked the phone from my pocket and it was completely turned off. I thought it should be the battery that was empty and I came to the towel. 15 minutes after, the water started evaporating and the phone was full of steam inside. I've opened all the lids of the phone, so that he could dry faster. I've seen the white paper under the lid and it was white, a few minuts after it was already red. I am in Portugal without phone, and I don't know if they will accept my phone to the warranty. I will never buy Sony Ericsson again, each time that I buy Sony Ericsson, I get a problem like this one... Every time the same!
Are u sure the flaps where closed all the way?
Sent from my C6603 using Tapatalk 4 Beta
nedbull said:
I have the same problem, I bought the Xperia Z in Switzerland and I went to the swimming pool with it and I have take pictures, I've made videos underwater, etc. etc. and the phone was ok, no problem at all. Now I came to Portugal in holidays and I took the phone to the beach to take some pictures with my friends. When I was on the water, I picked the phone from my pocket and it was completely turned off. I thought it should be the battery that was empty and I came to the towel. 15 minutes after, the water started evaporating and the phone was full of steam inside. I've opened all the lids of the phone, so that he could dry faster. I've seen the white paper under the lid and it was white, a few minuts after it was already red. I am in Portugal without phone, and I don't know if they will accept my phone to the warranty. I will never buy Sony Ericsson again, each time that I buy Sony Ericsson, I get a problem like this one... Every time the same!
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So, you've placed the phone in at least 2 situations that the manual tells you specifically not to and it's somehow Sony's fault that it's now broken?
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No, that's your fault. Also, as the water ingress indicators are now red, it's a 99% certainty that your warranty is void.
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kingvortex said:
So, you've placed the phone in at least 2 situations that the manual tells you specifically not to and it's somehow Sony's fault that it's now broken?
No, that's your fault. Also, as the water ingress indicators are now red, it's a 99% certainty that your warranty is void.
Sent from my C6603 using Tapatalk 2
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Hi,
as there is already been mentioned here, the phone is water resistant, so that I can go to the swimming pool with it, and that's why I bought it cause I don't like Sony... If Sony makes its marketing campaign saying the phone is waterproof and then I buy a phone these and I can not take it to the water, it's my fault? If the indicators are red is because the phone was not well manufactured.
Is there any way to make the indicators became white again?
Hi! I used my xperia Z in shower for the 3rd time now. suddenly it stopped responding. The screen started slowing down and eventually stopped working all in all. Now the screen is black and the LED is red and its even warm from the back. The emergency shutdown doesnt work. I can see some moisture on the backside on the camera. All the flips were tight when i used it. ATM the phone is in bag of rice but im scared ****less because i need the phone in the army and dont want to send it for repairment. Any help would be awesome.
You shouldn't have used it in the shower in the first place. See this image from the user guide -
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So a shower would expose the device to excessive moisture, hot water and liquid chemicals in the form of soap/shampoo, all of which you're not supposed to do.
If water has got inside, I would think something has been damaged, so repair will be necessary unfortunately.
Sent from my C6603 using Tapatalk 2
This happened to me, after a couple of days everything was working... Except the digitizer in the screen. It didn't recognize touch.
I took it back to Phones4u and they replaced it for me.
Sent from my C6603 using xda app-developers app
Well I started charging the phone, and the LED was red. after it turned orange i took it off and tried to boot it up. Nothing happened so i put it back to charger. After doing that sony logo came up and the charging logo too. Not booting up, but at least something is happening.
I wonder why people keep taking shower together with their phone?
Saigonian said:
I wonder why people keep taking shower together with their phone?
Click to expand...
Click to collapse
shower porn, if you thought it good with the xperia go/advance, wait till you try it with the z
Saigonian said:
I wonder why people keep taking shower together with their phone?
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Click to collapse
It doesn't matter why - this phone is water resistant up to 1m/30minutes/low pressure and as long as the covers are closed, it cannot die on you - otherwise you claim warranty.
That's what you pay for. And there isn't a "no shower" rule in the manual, so as long as you didn't spill a showergel ( chemicals void your warranty ) on it or sprayed it with what Sony considers a "high pressure" stream of water, and your covers didn't leak ( strips below them are still white ) they'll replace your device.
Akiainavas said:
And there isn't a "no shower" rule in the manual,.
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Click to collapse
WRONG. Do not expose to excessive moisture or hot water surely suggests that you shouldn't use the phone in the shower. It is not Sony's fault that some people are idiots and do not read the user guide that is easily accessible through the support app on the phone.
I'm quite sad that this phone has attracted many morons that want to go swimming/snorkling/surfing/bathing/whatever, then blame Sony when their phone breaks. Cretins.
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kingvortex said:
WRONG. Do not expose to excessive moisture or hot water surely suggests that you shouldn't use the phone in the shower. It is not Sony's fault that some people are idiots and do not read the user guide that is easily accessible through the support app on the phone.
I'm quite sad that this phone has attracted many morons that want to go swimming/snorkling/surfing/bathing/whatever, then blame Sony when their phone breaks. Cretins.
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Click to collapse
I think that it is you who is wrong. Avoid moisture doesn't mean it's prohibited.
This device has IPX certificate which states that it has been tested and guaranteed as water and dust ingress protected. If Sony applied for a certificate that says your device will survive this and that, saying to avoid it is purely a back-up on their side.
Of course you shouldnt really take a shower with your phone, but IPX certificate guarantees it will survive contact with water - it doesn't matter if accidental or deliberate... otherwise what's the point of bothering with certificates ?
Also, there's no need to call people names, it's not the third grade, doesn't make you 'cool' you know...
dont fight
Akiainavas said:
I think that it is you who is wrong. Avoid moisture doesn't mean it's prohibited.
This device has IPX certificate which states that it has been tested and guaranteed as water and dust ingress protected. If Sony applied for a certificate that says your device will survive this and that, saying to avoid it is purely a back-up on their side.
Of course you shouldnt really take a shower with your phone, but IPX certificate guarantees it will survive contact with water - it doesn't matter if accidental or deliberate... otherwise what's the point of bothering with certificates ?
Also, there's no need to call people names, it's not the third grade, doesn't make you 'cool' you know...
Click to expand...
Click to collapse
i think you both are correct same thing happened to me and got my phone replaced...............the dealer told me what we tend to do is post chrging of the phone we dont seal the usb cap properly....also the other caps may b it happened bcos of that................but this phone is dust and water resistant for sure but still weshould avoid using it in showers
Agree. Water and Dust proof is not meant to be over exploited. That is something limited to the standards where certain rules apply. I had "washed"my phone couple of times but not beyond that.
riflesnroses said:
i think you both are correct same thing happened to me and got my phone replaced...............the dealer told me what we tend to do is post chrging of the phone we dont seal the usb cap properly....also the other caps may b it happened bcos of that................but this phone is dust and water resistant for sure but still weshould avoid using it in showers
Click to expand...
Click to collapse
We're not fighting mate, just exchanging opinions
Our friend here has slightly different opinion on the matter, and as you said we're both correct - you shouldn't take a shower with your phone, IP certificate or not, but the phone actually should survive that thanks to that certificate as long as you fulfil the requirements ( covers, time, pressure etc ).
Anyway, there are tons of people taking showers with their XZ, washing it, putting it in the sink just for fun - and we only hear single cases of water damage, so I think it's safe to assume it's not a common problem with XZ waterproof build.
If you don't stick to 1m / 30min / low pressure / covers closed / various "do not" rules, you can't blame Sony for anything.
hey all
just wanted to ask can xperia z go under sea water (in 1.5m and 30 mins) or not as its salty water?
thanks
No. You shouldn't go in the sea or below 1m. This info is in the manual available through the 'Support' app on the phone.
See -
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Yes most definitely keep it well away from sea water. The phone has only water resistance. And that was only to prevent little accidents involving moisture. Not for using as an underwater camera. And definitely not in the ocean.
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thanks all
btw i didnt get the phone yet thats why i didnt see the manual
Xperia Z Gözünden İstanbul (Istanbul from XPERIA Z eyes )
Hi,
You may watch this video. XPERIA Z in Bosphorus of Istanbul . (in salty water).
http://www.youtube.com/watch?v=t7c8L4YGqAA
deepfresh said:
Hi,
You may watch this video. XPERIA Z in Bosphorus of Istanbul . (in salty water).
http://www.youtube.com/watch?v=t7c8L4YGqAA
Click to expand...
Click to collapse
While that is an impressive video, it proves what, exactly? The manual tells you not to expose the phone to sea (salt) water. I'm sure they didn't specifically put that in there for nothing.
If I had to guess, I would say that the salt water will probably corrode the seals on the phone, eventually causing them to fail.
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They everything in manuals to avoid lawsuits. It says avoid dust and sand, but the phone ad shows a guy using it covered in road dirt and dust. You have videos of people cooking, swiming with this phone in all kinds of water so its probaby gonna be fine in salt water, only thing I would do is clean it with fresh water afterwards cause salt can get into speakers and corrode metal and plastic. Summer is coming and I'll be tempted to film some water shenanigans.
Sent from my Xperia Z
kingvortex said:
If I had to guess, I would say that the salt water will probably corrode the seals on the phone, eventually causing them to fail.
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Click to expand...
Click to collapse
It's exactly as you say. Sea salt corrodes rubber from which they made the seals.
You can easily submerge the phone in sea/salt water, but if you keep doing it and won't "rinse" it afterwards to wash the salt away - you may damage the seals someday.
Regarding the manual... it's obvious XZ can survive most of those things - but Sony needs to place it there as a backup, oterwise they would have to replace every single broken device, and frankly they can't allow themselves to do so.
kingvortex said:
No. You shouldn't go in the sea or below 1m. This info is in the manual available through the 'Support' app on the phone.
See -
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
So what water can we put the phone in up to 1.5m , it would seem nothing except our bath tub or shower
WHAT
I just went to swim in the sea with my XZ few times and it still works fine.
The manual say that we don't intentionally expose the device, while accidents will remain the only factor that can expose the device.
Sent from my C6602 using xda app-developers app
LMFAO at the people that think the manual doesn't apply to them and that they can go swimming in the sea and stuff with the phone. I don't understand the mentality of it. Either you're very rich and can afford to buy new stuff when you destroy it or just don't care about your expensive property.
Do what you want with your own property guys, just don't advise others that it's fine to do these things and don't come back here complaining when your Z is toast!
Sent from my C6603 using Tapatalk 2
abd_alazeez2002 said:
WHAT
I just went to swim in the sea with my XZ few times and it still works fine.
Click to expand...
Click to collapse
Keep doing that and some day it won't work fine... honestly, sea salt corodes rubber, you'll kill your phone if you keep doing that.
Akiainavas said:
Keep doing that and some day it won't work fine... honestly, sea salt corodes rubber, you'll kill your phone if you keep doing that.
Click to expand...
Click to collapse
"Corrosion? What is that? It didnt fail when I did it a few times so it is ok to do it"
Unfortunately that is the mentality of some. Either it explodes or its fine, never considering a slower ongoing threat. It may be fine after the 1st 10 uses then what? the seal breaks.
Fresh water damage may be fine too if you turn off the device as fast as possible and let completely dry but what about sea water damage on the internal circuit boards?
Water is water so if they say it is waterproof then it can take water of any kind fresh/salt initial as long as seals are not damage, but just remember, sony does not cover water damage under warranty.
abokorayem said:
hey all
just wanted to ask can xperia z go under sea water (in 1.5m and 30 mins) or not as its salty water?
thanks
Click to expand...
Click to collapse
It s IP 57 means Ingress Protection
>> SO no limit for WHAT, water, tea, beer, salty water & etc.
however xperia Z is resistant in Hot Water abt until 100C :good:
u can find in youtube that she put xz in boil water when cooking
x102x96x said:
It s IP 57 means Ingress Protection
>> SO no limit for WHAT, water, tea, beer, salty water & etc.
however xperia Z is resistant in Hot Water abt until 100C :good:
u can find in youtube that she put xz in boil water when cooking
Click to expand...
Click to collapse
There is a limit for WHAT mate. There's a good reason why Sony says "no sea water".
Look at what happens to rubber exposed to sea/salt water for a very long time:
Now, remember that the thing that protects your XZ are rubber seals beneath the covers. You don't want that to happen to them, do you ?
It will be fine if you treat it with sea water, once, twice, even 10 times or 100. But doing that might damage the seals and eventually break your device, and Sony will deny your warranty because they'll immediately know what happened.
Just a friendly reminder to all - we don't want any Xperias dead, do we
Akiainavas said:
There is a limit for WHAT mate. There's a good reason why Sony says "no sea water".
Look at what happens to rubber exposed to sea/salt water for a very long time:
Now, remember that the thing that protects your XZ are rubber seals beneath the covers. You don't want that to happen to them, do you ?
It will be fine if you treat it with sea water, once, twice, even 10 times or 100. But doing that might damage the seals and eventually break your device, and Sony will deny your warranty because they'll immediately know what happened.
Just a friendly reminder to all - we don't want any Xperias dead, do we
Click to expand...
Click to collapse
u said : "very long time"
and not 30min 1.5m :good:
x102x96x said:
u said : "very long time"
and not 30min 1.5m :good:
Click to expand...
Click to collapse
And the manual says - "Never", not even 1cm deep for 5 seconds!
Sent from my C6603 using Tapatalk 2
Again why promo it under water at Ces and mwc and other campaigns which are shown on YouTube
Ugh Sony
Sent from my C6603 using Tapatalk 2
DarkKrypt said:
Again why promo it under water at Ces and mwc and other campaigns which are shown on YouTube
Ugh Sony
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
Indeed. I'm sure the designers and the people that have to field warranty claims/tech support had their heads in their hands when they saw what the advertising team had cooked up to promote the Z!
Sent from my C6603 using Tapatalk 2
Just rinse the phone after taking it to the sea...
I have my Go for 1 year now, and it works perfect, even after taking it almost every week of the last summer to the sea.
I'm thinking of buying, but I'm not sure if Sony has fixed the faulty back panel housing or whatever the reason caused the Xperia Z to have water leaks inside with all flaps closed.
Seems that the Z1 has additional bezel above the front and back glass, do you guys think it is for keeping the glass plates in plase?
http://www.youtube.com/watch?v=iXPbq-PuqC8
There's your answer. None of these phones are waterproof. It's all false advertising. The commercials show you can take it swimming in a pool, but the manual and the fine print say NO. No to pool with chlorine, no to beach with sand and salt water, no to shower with soap, no to using it while wet because the touchscreen won't work, no to EVERYTHING. This is barely a feature unless you REALLY are afraid of spilling some clean ice water at a restaurant. Most phones can survive that already. With the faulty waterproofing of the entire Z line, you also sacrifice the quality of the speakers and the microphone because they require a membrane to repel water, heavily muffling them.
Don't buy this phone for its waterproof credentials.
katamari201 said:
http://www.youtube.com/watch?v=iXPbq-PuqC8
There's your answer. None of these phones are waterproof. It's all false advertising. The commercials show you can take it swimming in a pool, but the manual and the fine print say NO. No to pool with chlorine, no to beach with sand and salt water, no to shower with soap, no to using it while wet because the touchscreen won't work, no to EVERYTHING. This is barely a feature unless you REALLY are afraid of spilling some clean ice water at a restaurant. Most phones can survive that already. With the faulty waterproofing of the entire Z line, you also sacrifice the quality of the speakers and the microphone because they require a membrane to repel water, heavily muffling them.
Don't buy this phone for its waterproof credentials.
Click to expand...
Click to collapse
You know why they state that it shouldn't be used in salt water or in swimming pools? Because IPX8 test was made using clean water! That is why it is certified for clean water! This is just the specification of certificate. Get your facts straight first.
It will survive both swimming pool and sea water but you'll have to wash it after that with clean water. And yes, you can take it with you to shower just don't wash it with soap. But hey, who is insane enough to wash his device with soap!
the_mouse_bg said:
I'm thinking of buying, but I'm not sure if Sony has fixed the faulty back panel housing or whatever the reason caused the Xperia Z to have water leaks inside with all flaps closed.
Seems that the Z1 has additional bezel above the front and back glass, do you guys think it is for keeping the glass plates in plase?
Click to expand...
Click to collapse
Xperia Z is only IP 57 while Xperia Z1 is IP 58
Z1 also has a hardware camera button, so you don't need to touch the no working screen underwater to take video/pictures now.
Funny. I used my xz in my pool all the time. No problem.
Sent from my Nexus 4 using Tapatalk 2
katamari201 said:
http://www.youtube.com/watch?v=iXPbq-PuqC8
There's your answer. None of these phones are waterproof. It's all false advertising. The commercials show you can take it swimming in a pool, but the manual and the fine print say NO. No to pool with chlorine, no to beach with sand and salt water, no to shower with soap, no to using it while wet because the touchscreen won't work, no to EVERYTHING. This is barely a feature unless you REALLY are afraid of spilling some clean ice water at a restaurant. Most phones can survive that already. With the faulty waterproofing of the entire Z line, you also sacrifice the quality of the speakers and the microphone because they require a membrane to repel water, heavily muffling them.
Don't buy this phone for its waterproof credentials.
Click to expand...
Click to collapse
First of all When u spent some enough bucks on a phone, you always try to be careful like holding the baby... Your phone doesnt need to swim or take shower everyday even humans wont bother nowadays... ... And you are not going to put in water overnight instead of ur bedside table... But when you walk in the streets suddenly rain comes and its all wet, or you drop it suddenly into water in the roads/streets , it can cause no damage... and In case you are bold enough to take ur phone to swimming pool/beach and want to take some snaps this phone is ready for it...
I plan to game in the bath
jos_031 said:
I plan to game in the bath
Click to expand...
Click to collapse
lol I like your style.
I hate to admit it but I think I like it a little more cause it looks like my psp.
seeing that the back cover of the Z1 is only glued on again, like on the Z, I'm wondering if it's going to start to lift in the future and compromise the waterproofness?!
I'm currently on the XZ which has the lifted back cover and amazon will refund me what I paid in April because of this defect! I guess I'll put a few Euros on top of it and get the Z1.
Having currently this issue, this is of very much interest to me and also if the phone is going to heat up like the XZ and thermal throttling sets in....
drsoran2 said:
seeing that the back cover of the Z1 is only glued on again, like on the Z, I'm wondering if it's going to start to lift in the future and compromise the waterproofness?!
I'm currently on the XZ which has the lifted back cover and amazon will refund me what I paid in April because of this defect! I guess I'll put a few Euros on top of it and get the Z1.
Having currently this issue, this is of very much interest to me and also if the phone is going to heat up like the XZ and thermal throttling sets in....
Click to expand...
Click to collapse
im confused, if it's glued on then isn't it false advertising to be saying its a unibody enclosure?
systoxity said:
im confused, if it's glued on then isn't it false advertising to be saying its a unibody enclosure?
Click to expand...
Click to collapse
they have told aluminium frame is unibody which is only on sides
katamari201 said:
http://www.youtube.com/watch?v=iXPbq-PuqC8
There's your answer. None of these phones are waterproof. It's all false advertising. The commercials show you can take it swimming in a pool, but the manual and the fine print say NO. No to pool with chlorine, no to beach with sand and salt water, no to shower with soap, no to using it while wet because the touchscreen won't work, no to EVERYTHING. This is barely a feature unless you REALLY are afraid of spilling some clean ice water at a restaurant. Most phones can survive that already. With the faulty waterproofing of the entire Z line, you also sacrifice the quality of the speakers and the microphone because they require a membrane to repel water, heavily muffling them.
Don't buy this phone for its waterproof credentials.
Click to expand...
Click to collapse
No, that does not answer my question. I asked if the Xperia Z1 has the same flaw as the Xperia Z with the back cover lifting, not if a phone can be wateeproof, but thanks for taking the time to try to answer my question. I believe there's a topic here in xda on which you can educate us all on the "no phone is waterproof" topic. But since that wasn't my quiestion, please stick to the topic.
Morlock O said:
Xperia Z is only IP 57 while Xperia Z1 is IP 58
Click to expand...
Click to collapse
Yes, that seems reassuring, hope they've addressed the Z issue somehow
drsoran2 said:
seeing that the back cover of the Z1 is only glued on again, like on the Z, I'm wondering if it's going to start to lift in the future and compromise the waterproofness?!
I'm currently on the XZ which has the lifted back cover and amazon will refund me what I paid in April because of this defect! I guess I'll put a few Euros on top of it and get the Z1.
Having currently this issue, this is of very much interest to me and also if the phone is going to heat up like the XZ and thermal throttling sets in....
Click to expand...
Click to collapse
Well, there seems to be a screw in a interesting position near the flash, could it be related to the back plate lifting issue?
Also, Z1 has additional plastic bezel wich may or may not be there to act as a 'retainer' for the glass plates...?
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katamari201 said:
http://www.youtube.com/watch?v=iXPbq-PuqC8
There's your answer. None of these phones are waterproof. It's all false advertising. The commercials show you can take it swimming in a pool, but the manual and the fine print say NO. No to pool with chlorine, no to beach with sand and salt water, no to shower with soap, no to using it while wet because the touchscreen won't work, no to EVERYTHING. This is barely a feature unless you REALLY are afraid of spilling some clean ice water at a restaurant. Most phones can survive that already. With the faulty waterproofing of the entire Z line, you also sacrifice the quality of the speakers and the microphone because they require a membrane to repel water, heavily muffling them.
Don't buy this phone for its waterproof credentials.
Click to expand...
Click to collapse
I had the Z (Just changed to the Z1) and I took it in the shower, in swimming pools, in rock pools, in beer... almost any kind of liquid you can think of and it's fine! I never had the back plate issue and the phones water resistance worked perfectly, even to make some underwater Instagrams!
Sent from my C6903 using XDA Premium 4 mobile app
Took my phone on holiday - well, my phone that the girlfriend uses - to Egypt!
On the 4th day we decided we wanted some under water video and pictures in the 120cm deep swimming pool (non chlorinated water). So the girlfriend checked the ports were all closed on her phone, then asked me to confirm they were closed - so I rubbed and pushed my fingers along each side to confirm closure
Took lots of great photographs with the phone only being submerged for around 15 seconds at a time, a few videos including submerging and just above water footage, again with submersion lasting no longer than 15 seconds at a time.
But during the course of the afternoon when taking photographs I noticed that the camera app was looking quite "foggy" - turned the phone over and the lens had condensation inside it!!!
Not happy whatsoever!
All afternoon the phone was turning on and off the power button thought it was being pressed, the camera took photos quicker than you can imagine as the camera button thought it was being pressed - so when we returned to the room, I put the phone in a bag with some of the free tea bags so that they could absorb any internal moisture (yes I opened the flaps whilst it was in this bag ... but not before this)
The phone now works other than the camera button, the motion sensor and the water damage indicators are all red
I'm extremely annoyed!!
The phone was fine all morning and should last for 30 minutes under water! I do actually have some footage which I will be uploading shortly, which shows the camera is fine going under water, then when it resurfaces the videographer is then splashed by someone which then creates the internal fogging, then the camera is then resubmerged and then resurfaced - splashed again and then the fogging disappears (we didn't know of this at the time - only during playback!)
I will upload this footage shortly
My arguement is that if the flaps were accidentally left open (which they were 100% CLOSED during use!!), then the camera would have fogged when underwater, not just when flashed - does this sound correct?
Keep an eye out for footage- Iwon't post the entire video as it's a private- not rude- video
SO TO SUM IT UP, THE FLAPS WERE CLOSED ALL DAY BEFORE I STARTED FILMING UNTIL I OPENED THEM TO DRY IT OUT AROUND 3 HOURS AFTER THE EVENT
Did you open the flaps while the phone was dry or else?
Sent from my C6903 using Tapatalk
ArashMiniStar said:
Did you open the flaps while the phone was dry or else?
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
I opened the flaps around 3 hours after using the phone in the water
ArashMiniStar said:
Did you open the flaps while the phone was dry or else?
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
Here is the evidence (a clip of the video) that shows the phone suddenly becoming water damaged, even though the phone was fine under water
Sound has been removed
http://www.youtube.com/watch?v=01-VfQgTlRQ&edit=vd
Just taking my photos off my camera and I can see that I took a photograph of my girlfriend who was using the phone at the time. She was facing the phone at me whilst I was taking the photograph and I can see in my photo that the flaps were closed. This was 10 minutes prior to the video that I've uploaded above - so yes, my flaps were closed!!
wezzel98765 said:
Here is the evidence (a clip of the video) that shows the phone suddenly becoming water damaged, even though the phone was fine under water
Sound has been removed
http://www.youtube.com/watch?v=01-VfQgTlRQ&edit=vd
Click to expand...
Click to collapse
Just by the way, the "fogging" you see in the footage is most likely a drop of water on the lens, as it clears suddenly when splashed again.
I have an expensive water proof watch which had the battery replaced by a professional watch smith, but they had somehow messed up screwing the backing plate on and water got inside and it fogged up.. but only later that day! took it back and they fixed the watch for free but I was peeved
My point is that your z1 was not water tight, most likely a result of a factory defect and they cannot turn you away because what has happened to you is unacceptable
Sorry for the bump to this post, but i'm facing the exact same problem and seems like here are few.
I want to know, if you can indicates me, where the liquid indicators are on the Z1. I can't find them.
All inside the flaps is or white or grey, nothin red, but i want to be sure in oorder to take my phone under warranty.
Thank you.
You got 6 month breakage and water damage warranty, go and replace without cough..
Sent from my C6902 using xda app-developers app
Mandeep148 said:
You got 6 month breakage and water damage warranty, go and replace without cough..
Sent from my C6902 using xda app-developers app
Click to expand...
Click to collapse
I hope. I bought this phone as a second hand deal. Everything was fine and indeed the phone is working fine. It was a 1 or 2 hours thing. Nevertheless, last night I got the fog in camera lens. I opened the flaps and took apart the SIMCARD and the SD the whole night. There is not fog now.
Ill take it today to the carrier to see if I cab get a new one because I really don't trust on repaired one.. If the warranty stills. But thats why I wanted to know where the indicator is locat3d, in order to demonstrate that the flaps where closed all the time and avoid tricks to invalidate the warranty.
Enviado desde mi C6906 mediante Tapatalk
CM17X said:
I hope. I bought this phone as a second hand deal. Everything was fine and indeed the phone is working fine. It was a 1 or 2 hours thing. Nevertheless, last night I got the fog in camera lens. I opened the flaps and took apart the SIMCARD and the SD the whole night. There is not fog now.
Ill take it today to the carrier to see if I cab get a new one because I really don't trust on repaired one.. If the warranty stills. But thats why I wanted to know where the indicator is locat3d, in order to demonstrate that the flaps where closed all the time and avoid tricks to invalidate the warranty.
Enviado desde mi C6906 mediante Tapatalk
Click to expand...
Click to collapse
i understand you, but you can believe sony service IMO and also they will not repair they will replace, whatever happened with your phone, if even your phone damaged due to flap opened, its really dont matters, DEVICE IS Under 6 month warranty of Water and Glass Damage,
Just go and show them.
Mandeep148 said:
i understand you, but you can believe sony service IMO and also they will not repair they will replace, whatever happened with your phone, if even your phone damaged due to flap opened, its really dont matters, DEVICE IS Under 6 month warranty of Water and Glass Damage,
Just go and show them.
Click to expand...
Click to collapse
Sorry for bother you, but can you please point me to that information (Link, PDF, Web, etc)? I'm kinda negtaive speaking about warranties and stuff, especially here in my country. Mobile carriers gonna try to PUSH you into the water with the flaps open just to make sure they win and not validate your warranty. I don' trust them at all. I'm thinking about elaborate a letter to the tech support with a copy to the Agency of Comsummer in here, attaching the warranty that you've mentioned, that way i'll make sure that they will not try to cheat me.
This mornin i took the phone to the shop and the tech was looking it for the indicators, he said everything was fine because others brough their owns and they were red, mine doesn't, but, the phone have to be send to the capital City where the whole warranty procces is done. I don't want a repaired phone, i want a new one, so i have to play all my cards for that. I can't find the warranty you say, so i really aprecciate your help.
CM17X said:
I don't want a repaired phone, i want a new one, so i have to play all my cards for that.
Click to expand...
Click to collapse
Good luck with this. Mine was bricked after 2 months and 2 days having the phone and all the authorised repair place did was replace the motherboard, I'm thinking there would be plenty of parts around now to do almost any repair. Unless the screen is also dead somehow..
CM17X said:
Sorry for bother you, but can you please point me to that information (Link, PDF, Web, etc)? I'm kinda negtaive speaking about warranties and stuff, especially here in my country. Mobile carriers gonna try to PUSH you into the water with the flaps open just to make sure they win and not validate your warranty. I don' trust them at all. I'm thinking about elaborate a letter to the tech support with a copy to the Agency of Comsummer in here, attaching the warranty that you've mentioned, that way i'll make sure that they will not try to cheat me.
This mornin i took the phone to the shop and the tech was looking it for the indicators, he said everything was fine because others brough their owns and they were red, mine doesn't, but, the phone have to be send to the capital City where the whole warranty procces is done. I don't want a repaired phone, i want a new one, so i have to play all my cards for that. I can't find the warranty you say, so i really aprecciate your help.
Click to expand...
Click to collapse
Are you maybe from Croatia?
Same behavior you could find here, in Croatia - they will do anything but replace your device...
Sent from my C6903 using Tapatalk
This is what the repair centres will do. After writing a letter to Sony, in a very short summary to their reply;
They will check the colour strips inside the phone, if red, will do a pressure test. If liquid has entered the phone during this test they will repair/replace, because the cause of the water damage was manufacturing or repair defect.
If no liquid has entered during this test, no warranty because you must not have closed the flaps correctly.
funky0308 said:
Are you maybe from Croatia?
Same behavior you could find here, in Croatia - they will do anything but replace your device...
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
No, i'm from Colombia. It's sad that you pay a lot for this and then you got a shipwreck.
danw_oz said:
This is what the repair centres will do. After writing a letter to Sony, in a very short summary to their reply;
They will check the colour strips inside the phone, if red, will do a pressure test. If liquid has entered the phone during this test they will repair/replace, because the cause of the water damage was manufacturing or repair defect.
If no liquid has entered during this test, no warranty because you must not have closed the flaps correctly.
Click to expand...
Click to collapse
I always can wrote letters to the consummer deffense in here. The tech in the shop saw this under the flaps and he said that indeed, the indicators wasn't red, so it could be a build failure or another thing except user error. anyway, it's gone right now. Let's see how it ends.
Just send it back.. Mine had the same issues and went back and returned to me without any issues.
Sent from my C6903 using Tapatalk
I am having the same problem right now. When I bought the phone I used it underwater a couple times and nothing wrong. Today I spilled water on it accidentally and went to wipe it with a towel. I looked at it flaps closed everything fine. 10 min later it said sim card removed and tried to restart but now it's just rebooting on it's own. All 3 indicators are red and I can't turn it off. I don't understand how could water get in to all the ports via a splash... my phone is currently in rice and I hope for the love of god that it'll be fine....
Strange scenario happened to me with my Z1 compact. I was taking video and pictures in Big Flowing river thinking that my phone is 100% waterproof then after taking pictures then I started taking video my friend was recording video then suddenly I threw a ball in which we were playing with it went and hit my phone and phone got slipped from my friends hand and it got drowned in water then immediately I went inside water and grabbed my phone which was drowning... Best part is all this was recorded in that video later I saw my phone my camera was covered with water moisture. So I was worried then I put my phone in rice then the water moisture was gone. I will try to upload my video in some time.