[Help] HTC has no display - One (M7) Q&A, Help & Troubleshooting

Hi,
I need help with my HTC ONE. It goes black screen. I tried pressing the power button and down volume simultaneously but nothing happened. I know I'm receive text and missed calls because of the led notification. Also when I connect it to the PC, the files are empty. Do you guys have any suggestions how to fix this issue?

oryan12 said:
Hi,
I need help with my HTC ONE. It goes black screen. I tried pressing the power button and down volume simultaneously but nothing happened. I know I'm receive text and missed calls because of the led notification. Also when I connect it to the PC, the files are empty. Do you guys have any suggestions how to fix this issue?
Click to expand...
Click to collapse
Press volume down for a long time until the soft touch buttons flash.. then it should reboot... If your screen is still black, try entering the bootloader with pressing the volume down key while powering on.
Other question: Did you ROOT or UNLOCK your HTC One?

Related

[Q] How do I manually restart/turn off Atrix HD?

Hi, my screen is stuck on a grey screen and there is absolutely nothing I can do to get out of this grey screen. Yes, my screen still works is not damaged. I want to try turning off and on or restarting my phone to see if I can get rid of this grey screen, but I am not able to by the normal way. When I press the power button, the power off options do not appear, its probably masked under the grey screen, which I cannot touch through. I have tried pressing and holding the power button, but nothing happens. I am not able to remove the battery and put it back in because the Atrix HD's battery is nonremovable.
How do I manually restart my Atrix HD?
themare said:
Hi, my screen is stuck on a grey screen and there is absolutely nothing I can do to get out of this grey screen. Yes, my screen still works is not damaged. I want to try turning off and on or restarting my phone to see if I can get rid of this grey screen, but I am not able to by the normal way. When I press the power button, the power off options do not appear, its probably masked under the grey screen, which I cannot touch through. I have tried pressing and holding the power button, but nothing happens. I am not able to remove the battery and put it back in because the Atrix HD's battery is nonremovable.
How do I manually restart my Atrix HD?
Click to expand...
Click to collapse
Keep holding the power and volume down key.
Hold the power and up volume keys until it restarts. Holding the power and down volume keys triggers the screenshot feature.
Worked!
Dark9781 said:
Hold the power and up volume keys until it restarts. Holding the power and down volume keys triggers the screenshot feature.
Click to expand...
Click to collapse
I had the exact problem described above- Grey screen. Tried restarting as stated - power button + volume up key. Phone restarted and the grey screen issue is resolved. Thanks.

Sprint HTC One won't turn on, flashing Home and Back buttons.

I was coming from Cyanogenmod nightlies, and was trying to flash stock, but the phone just randomly shut off and it won't turn back on. When I hold down the power button the only response I get is the home and back buttons will blink white for the duration of me pressing down the button. Thank you for any possible help.
atkinsman said:
I was coming from Cyanogenmod nightlies, and was trying to flash stock, but the phone just randomly shut off and it won't turn back on. When I hold down the power button the only response I get is the home and back buttons will blink white for the duration of me pressing down the button. Thank you for any possible help.
Click to expand...
Click to collapse
Can you get into the boot loader?
Keep holding down power button. Button lights will blink for about 12 secs, then let go of power and hold down vol down until bootloader pops up.
via ONE.
CM10 won't load. home and back buttons lit constantly
Blackcircle said:
Keep holding down power button. Button lights will blink for about 12 secs, then let go of power and hold down vol down until bootloader pops up.
via ONE.
Click to expand...
Click to collapse
Hi. This just happened to me as well, trying to flash CM 10.1.3 to get a GPS lock from a sense rom. Problem is, I can't get to the bootloader and the menu/back lights don't stop flashing. So there's no point where they stop flashing and I can then use the volume button to get to the bootloader. And they stay lit even when I am not pressing anything. I could use some help here.. hate to think I've bricked this very expensive slab of metal. Thanks.
Same problem.
Somebody please help.
EDIT:
Solved. Bright light trick.
Shine a bright light on it and press + hold power and vol down. Make sure the twin sensors aren't covered.
Thanks guletz - you just saved me a call (or a visit) to the Sprint store.
Phone in call...
guletz said:
Same problem.
Somebody please help.
EDIT:
Solved. Bright light trick.
Shine a bright light on it and press + hold power and vol down. Make sure the twin sensors aren't covered.
Click to expand...
Click to collapse
Will this work (Reset and/or bright light) if the phone is in a call. I am stuck listening to a recorded message and can't hang up
k-rock said:
Thanks guletz - you just saved me a call (or a visit) to the Sprint store.
Click to expand...
Click to collapse
This is also happening to most of the sprint 4.3 custom roms. Not sure if everyone is building on top of the same rom image or fimrware issues...let me know if anyone is getting the same issues after flashing any of the sprint custom roms.

Locekd phone

Hello guys, I need help.
My kid locked phone with entering wrong password too many times and I cant recover it because dont know his google accaunt id and password. When he did that on his tablet, i just enter recovery and reset device, but I cant do that here. I try holding VOLUME DOWN and POWER. Countdown screen appaers but it stuck on 1 second and just keep blinking buttons on botom of device. I tried to find solution with google, and only thing that I found, it can be that fastboot is checked in phone setting? Can you help me how to solve this problem?
CikaKURE said:
Hello guys, I need help.
My kid locked phone with entering wrong password too many times and I cant recover it because dont know his google accaunt id and password. When he did that on his tablet, i just enter recovery and reset device, but I cant do that here. I try holding VOLUME DOWN and POWER. Countdown screen appaers but it stuck on 1 second and just keep blinking buttons on botom of device. I tried to find solution with google, and only thing that I found, it can be that fastboot is checked in phone setting? Can you help me how to solve this problem?
Click to expand...
Click to collapse
Keep holdind the power button and than place the light sensor in front of some strong light. After the phone turns off press the vol down button while keeping the power button pressed. You'll get to recovery
Sent from my HTCONE using Tapatalk
elvisypi said:
Keep holdind the power button and than place the light sensor in front of some strong light. After the phone turns off press the vol down button while keeping the power button pressed. You'll get to recovery
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
You are pure genius man!

[Q] Motorola razr i XT890 not booting just green light

Hi
i have this motorola razr i xt890.
it freezes on me and i tried to reset it by pressing vol- + power button.
But now it just stuck on black screen and only green led comes on the top left.
as shown in pic attached.
Any body can HELP?
mobishack said:
Hi
i have this motorola razr i xt890.
it freezes on me and i tried to reset it by pressing vol- + power button.
But now it just stuck on black screen and only green led comes on the top left.
as shown in pic attached.
Any body can HELP?
Click to expand...
Click to collapse
Hold volume - / volume + / Power-button (all 3 buttons) simultaneously for about 10 sec. Let it reboot.
No luck tried this
Hazou said:
Hold volume - / volume + / Power-button (all 3 buttons) simultaneously for about 10 sec. Let it reboot.
Click to expand...
Click to collapse
Tried this already no luck, if i hold power button for few secs, the green light goes off but still phone don't turn on at all.
mobishack said:
Tried this already no luck, if i hold power button for few secs, the green light goes off but still phone don't turn on at all.
Click to expand...
Click to collapse
What if u try it again. Hold all 4 buttons, while the phone is connected to power for 10sec. After that release the power and volume up button. So u hold volume down all the time. See what happens.
Hello there, sorry for this resurrection but I have the same problem, black screen, green led on, but nothing more, no fastboot, no recovery, no logos, no vibration, nothing.
Is there any solution for this? I've tried power button + volumen down in many ways and nothing seems to work.
Thanks in advance!
aquilesboy said:
Hello there, sorry for this resurrection but I have the same problem, black screen, green led on, but nothing more, no fastboot, no recovery, no logos, no vibration, nothing.
Is there any solution for this? I've tried power button + volumen down in many ways and nothing seems to work.
Thanks in advance!
Click to expand...
Click to collapse
You can only try to flash ifwi and dnx as I did but I also had no success and also Moto themselves couldn't fix the phone.
If your phone is still in warranty it will get replaced, otherwise you can throw it away.
i had this problem when my battery was deeply unloaded. i had to load it with an powersource with 1A and a factory cable. that worked for me...
Help ,, please emergency !!!!
my xt890 lcd screen and digitizer were broken so i changed them and the phone was working fine for a week, i then wanted to update to kitkat through oem update; everytime i tried it would give me error . i then read that since i unlocked bootloader and rooted my phone and installed cwm recovery i couldnt do an oem update and i had to do a factory reset in order to update through oem, so i did just that ; after the phone finished factory reset and booted i proceeded with oem update while the phone was charging, everything was going fine the file was downloading, i went to the bathroom and came back the display was black, but touch screen was working fine...through more searching i read that this could be from the update, and i should do another reset... since i couldnt see anything even recovery menu. i downloaded moborobo so i can see my screen on pc and proceeded to factory reset ... now i cant even see through moborobo and im stuck. Please help.

Screen not working?

Turned my phone on today to find the touch screen is not working. The exterior lock button wakes the screen up but I cannot enter my pin to unlock the phone and touching emergency call etc does not do anything. I have tried turning the phone off and on by holding the power button (as I can't select any of the options when I try to turn it off). Has anyone experienced this or a similar problem and knows how to fix it?
Jacard said:
Turned my phone on today to find the touch screen is not working. The exterior lock button wakes the screen up but I cannot enter my pin to unlock the phone and touching emergency call etc does not do anything. I have tried turning the phone off and on by holding the power button (as I can't select any of the options when I try to turn it off). Has anyone experienced this or a similar problem and knows how to fix it?
Click to expand...
Click to collapse
If you keep the power button pressed it will reboot. If you hold power and vol up it will boot into recovery from there you should be able to factory reset. That said if you don't know what your doing it won't help and if the touch screen has become disconneced it also won't help.

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