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Rooted then back to Stock firmware for warranty ! ?

Hi,
I have a problem with my galaxy s not booting unless plugged in, after a long research it seems that it's a hardware issue so I wanna send it back for warranty.
Thing is, I have rooted my phone and then I went back to the original firmware (from samsungfirmware ) and then, I upgraded it via Kies to 2.2 and everything is fine apart from my the issue that I just explained.
the question is, would samsung repair it , would they realize that I have rooted my phone before ??
what's the worse scenario in this case ? should I give it a shot or repair it myself?
thanks

I think, the worse scenario is they won't repair your phone and send it back to you (and you have to pay the delivering).
If you unroot your phone, I don't think they are able to find out if your phone was rooted or not (or is there any root-log-file?).

thx for reply
I'm not sure how I can see what's in my internal (sys) memory since it's not rooted. but I formatted everything (boot, sys, sd ext ...) before flashing the stock firmware.
thanks

With HTC we have A RUU that restores the phone to exactly the factory condition all you need is USB connectivity. You need to find this EXE to run and bring it back to stock and in theory they cannot tell if it has been rooted. Out of neccessity I had to send my Evo back fully rooted with custom boot animation and splash screen and i never heard anything about it. You can take the chance or you can google until you find the correct file.

As long as its no longer rooted I'm pretty sure your good
Sent from my GT-I9000 using XDA Premium App

thx guys, I'll take it tomorrow and see what's gonna happen.
best regards

Let us know how you get on .
jje

Nexus - repair centre HTC

Hi,
I'm going to sent my Nexus one to the HTC repair centre, because he's been having this annoying random reboots.
My nexus has an unlocked bootloader, with a rooted custom rom. Is this going to be a problem for HTC? I mean, did I lost my warranty?
Because the problem is a hardware problem (I guess), so it has nothing to do with the custom rom...
Is there any possibility to lock the bootloader again and make the device look like how it looked when I bought it?
Thanks in advance!

are you sure this is a hardware problem? these kind of reboots are not uncommon with custom roms, have you tried chaing roms or kernels and seeing if that fixed it?

guybanda said:
are you sure this is a hardware problem? these kind of reboots are not uncommon with custom roms, have you tried chaing roms or kernels and seeing if that fixed it?
Click to expand...
Click to collapse
I've changed the kernels a few times. An I had the reboots on CM7 and on Miui.
Those roms are pretty stable I guess? And I haven't heard others complaining about reboots.
the reboots occur really randomly. Sometimes after a phone call, sometimes while browsing, sometimes while taking a picture. Sometimes I take my phone out of my pocket and it has rebooted, so I have to type in the PIN-code...
I tried factory reset and a clean install, with/without a2sd. with stock kernel, or with another kernel...
I don't know what to do anymore

After you flash any of these ROMs do your restore via titanium backup or similar because it happened to me once that every time I tried to open angry birds (weather it was normal seasons or beta) it would try to start then it would crash and it was no in the market and every time I would go to download it the phone would start the download then right before the install (when it hit 100%) it would go back to the cyanogen mod boot logo (I was running cyanogen obviously) so maybe it is something in your data that is screwing up and it keeps getting restored with titanium.

When you say a clean install, does this include MANUALLY wiping the /system partition?
Anyway, to your original question, unlocking your phone does void the warranty, that being said, HTC is usually good about replacing phones when it is a true hardware defect and keeping it as a warrantied repair. Most likely, when you get your phone back (if they don't replace it with a new one), it will be locked again with the stock OS on it.
But, your warranty is void, so HTC does not have any legal requirement to fix it under warranty. I am just telling you what I have noticed from other people's experiences.

bassmadrigal said:
When you say a clean install, does this include MANUALLY wiping the /system partition?
Anyway, to your original question, unlocking your phone does void the warranty, that being said, HTC is usually good about replacing phones when it is a true hardware defect and keeping it as a warrantied repair. Most likely, when you get your phone back (if they don't replace it with a new one), it will be locked again with the stock OS on it.
But, your warranty is void, so HTC does not have any legal requirement to fix it under warranty. I am just telling you what I have noticed from other people's experiences.
Click to expand...
Click to collapse
Yes, I manually wipe everything.
Ok, thanks for the answer.
Since the warranty is void, does it still matter with which rom I give them the phone?
If they see a non-rooted stock rom, maybe they won't think the problem is caused by a custom rom?

Probably not. For any hardware problem, I'd bet the first thing they are going to do is flash a completely stock ROM to verify it isn't some software bug.
It is just easier than trying to troubleshoot. I don't even know how many of them would turn it on and let the phone boot up as that takes away a lot of time depending on how many phones they service in a day.

Hi!
I have the same problem and I could assure you guys that's a Hardware issue!!!
Probably the same as the HTC Desire!
From my personal experience I've sent my Nexus One 2 times and the assistance resend it to me simply reinstalling Froyo 2.2! I've sent the phone another time and, actually, I already have to do it back!
So, my Nexus is away since 2 months, counting all the 3 times!
I hope this time HTC have completely repaired my device. But still waiting for it...
NOTE:
I have an unlocked bootloader too, and you know that there's no way (actually) to re-lock the bootloader.
So the only thing that I do, before send the device to assistance, was to install the original Rom (Froyo or Gingerbread doesn't matter) and the original Recovery!
Obviously you must Wipe ALL (cache, partition, etc), to not encounter some kind of error's.
For the unlocked bootloader question, I don't think HTC void the warranty, because the Nexus One IS a Developer's Phone!!!
So it might be OPEN!
I'll post back later when I have my Nexus back with me.
Sincerely,
Matthew

Iperzampem0 said:
Hi!
For the unlocked bootloader question, I don't think HTC void the warranty, because the Nexus One IS a Developer's Phone!!!
So it might be OPEN!
Click to expand...
Click to collapse
While it is a developer phone, when you go to unlock the recovery, it does state that it voids your warranty. But I think HTC is decent enough to realize when it is a hardware issue that they are willing to still honor their warranty. I know a lot of people who got their power button repaired with unlocked bootloaders, because HTC knows it is a valid defect. BUT... they are not required to honor the warranty as it is void the minute you unlock your phone.

Where can I find the stock recovery?
I'm afraid this is also going to happen with my nexus, that they send him back, but the problem is still there. I'va read it happens to al lot of people :S
It's not even sure they can reproduce the problem. It's not like the phone is rebooting every 5 minutes...
about the reboots:
I've read a alot about it on the forums. And it seems that lots of android devices have this problem. Does anyone knows what might cause these reboots?
Maybe it has something to do with heat, which damages the motherboard?

den_breacker said:
Where can I find the stock recovery?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=709340
Does your warranty center not support the advanced exchange? In the US, you can have them send you a new phone (while holding $520 of yours in reserve)... once you get the new phone, you send the old one back and they release your funds.
If you are that worried about it, I suppose you could just brick your phone yourself by screwing up a radio flash. That will prevent the phone from even booting, but I wouldn't/couldn't ever recommend doing this.

Tomorrow HTC is coming to pick my phone up
Hopefully they can fix the problem.
I've put the 2.3.4 OTA rom on the phone
Thanks for all the advice!

Emergency calls only

For a couple of days now I've had 'Emergency Call Only' status on my phone, i.e. can't make calls. Internet is working fine (with or without WIFI).
It is nothing to do with the SIM card, the SIM card works fine in another phone and I've tried a different SIM card in my S5830i which doesn't work either.
I have the normal stock Android ROM installed and have never flashed any other ROM. The only thing I have done is rooted my phone and everything was still working fine for a while after this.
The origin of the problem seemed to coincide with my internal becoming full and as a result user and system apps crashing all over the place on the phone.
What's worse, if I dial *#06#, I get "IMEI ", i.e. nothing just blank!
Please advise, I've only had this phone a few weeks, I'm worried this is irreversible!

Did you put your phone on CDMA only (in mobile data settings), by any mistake?
If not, you can always try flashing the stock ROM again (using Odin), resetting all settings.

GermainZ said:
Did you put your phone on CDMA only (in mobile data settings), by any mistake?
If not, you can always try flashing the stock ROM again (using Odin), resetting all settings.
Click to expand...
Click to collapse
The short answer is no, the long one is that I have no such options under the normal menus in GB 2.3.6, but I can get to these settings by accessing testing mode. My current setting is "WCDMA preferred" and I have never changed this before.
Well as my phone is under warranty I was thinking of unrooting it, doing a factory reset and if its still not working, taking it back to the shop and pleading ignorance before I try flashing it!

Unrooting your phone and taking it back to the shop sounds like the best way. If they say the warranty's void because you rooted it or flashed a firmware (ODIN counter) there's something you could try instead:
http://forum.xda-developers.com/showthread.php?t=1264021
http://forum.xda-developers.com/showthread.php?t=1308546

adrian816 said:
Unrooting your phone and taking it back to the shop sounds like the best way. If they say the warranty's void because you rooted it or flashed a firmware (ODIN counter) there's something you could try instead:
http://forum.xda-developers.com/showthread.php?t=1264021
http://forum.xda-developers.com/showthread.php?t=1308546
Click to expand...
Click to collapse
Ok thanks for that, yeah I took the phone back to the shop today, they've sent it off to their engineers, I'll post again when I get it back, they said a couple of weeks. I've never flashed it with anything so the ODIN counter should be at 0 and I unrooted it and done a factory reset on it before taking it back so hopefully they won't realize or can't realize it previously was rooted.
As far as I'm concerned the phone isn't even fit for purpose unrooted as the 200MB internal storage space is almost insufficient for updates to system apps, let alone any user apps, which is why I rooted it in the first place, to get full apps2sd functionality!

makeyourself said:
Ok thanks for that, yeah I took the phone back to the shop today, they've sent it off to their engineers, I'll post again when I get it back, they said a couple of weeks.
Click to expand...
Click to collapse
Got the phone back today, well a phone anyway. Apparently they couldn't repair the old one, so they replaced it with a new one.
What precautionary steps can I take to make sure this doesn't happen again. Is backing up my /efs folder enough with regards to securing IMEI information?
Also, I was thinking I should install some decent anti-virus software, anything else I should be doing to secure / protect a rooted Android?

HTC Desire 626 Bricked, need help.

Hi there eveyone, thank you for reading this.
a friend of mine has an HTC Desire OPM1100 D626ph (says on the back of the phone)
when he tries to update to the newer version (the official way) He faces an error, the phone restarts and its stuck now on an endless loop. the options he had was htc recovery menu. he has tried all the options there in hope of fixing the problem.(he doesn't know english) and he probably ruined everything. now the phone doesn't have a back up, nothing works. ADB wasn't turned on in the begining. no fast boot. the only options i think i have is to download a rom via sdcard.(not even sure if it's external)
these are the options on the menu:
reboot system now:
apply update from adb
apply update from sdcard
apply update from cache
wipe /data/factory reset
wipe cache partition
backup user data
restore user data
any help on this would be appreciated, any ideas what should be my next step? i have history of using fastboot/adb. i don't know which rom i should download and from where? htc website confused me and the onlyy thread i found on the internet was this one and there are several links on there. not sure which one should i use?
thanks again guys.

Which carrier is he on? Also, we would need to know if it's a 626, 626s, 626x, 626g, etc... Not sure which model it is from the info posted above. If it's a 626s, the only way to recover is if it's a T-Mobile 626s (no other versions have an RUU to restore it to stock).
Sent from my HP SlateBook 10 x2 PC using Tapatalk

jtrosky said:
Which carrier is he on? Also, we would need to know if it's a 626, 626s, 626x, 626g, etc... Not sure which model it is from the info posted above. If it's a 626s, the only way to recover is if it's a T-Mobile 626s (no other versions have an RUU to restore it to stock).
Sent from my HP SlateBook 10 x2 PC using Tapatalk
Click to expand...
Click to collapse
thank you for your response
it's an HTC Desire 626G+ (dual sim) and the carrier is "Telecommunication Company of Iran"

Hmm - I would have him contact his carrier and see if they have an "RUU" available for that phone. An "RUU" is Windows application that will reset the phone back to the way it came from the factory - and can typically restore any phone - unless it has a hardware issue.
Otherwise, let's see if anyone else has any input (I'm not familiar with the 626g myself).
Sorry that I couldn't be more helpful!
Sent from my HP SlateBook 10 x2 PC using Tapatalk

jtrosky said:
Hmm - I would have him contact his carrier and see if they have an "RUU" available for that phone. An "RUU" is Windows application that will reset the phone back to the way it came from the factory - and can typically restore any phone - unless it has a hardware issue.
Otherwise, let's see if anyone else has any input (I'm not familiar with the 626g myself).
Sorry that I couldn't be more helpful!
Sent from my HP SlateBook 10 x2 PC using Tapatalk
Click to expand...
Click to collapse
i don't think the carrier would help out with this. though it made me think he didn't do anything wrong so do you think that warranty will accept the phone?

The carrier are the ones that need to supply the RUU (either directly or via HTC), which I why I mentioned that he should contact the carrier.
I would agree that it's a warranty issue if he we just trying to install an OTA update and it caused all of this...
Sent from my HP SlateBook 10 x2 PC using Tapatalk

i have same problem with D626ph. I was rooted phone with kingroot after this try to update with ota and result was error and phone boot only to recovery menu

Ahhh - yeah, if you are rooted (and unlocked bootloader), you cannot apply OTA updates. Although, usually, they fail right away and you can just boot right back into the phone normally (without the update, obviously). It's kinda strange that the OTA is bricking the phone like that.
Sent from my HP SlateBook 10 x2 PC using Tapatalk

i wasnt unlock bootloader. phone was trying updating itsef, but failed. cant revive anymore.
i was repair my phone after many hours by flashing with SP FLASH TOOL and with
this file:
https://mega.nz/#!qFgAUQTI
regards!

Cant download the file, post full link.

bossko said:
i wasnt unlock bootloader. phone was trying updating itsef, but failed. cant revive anymore.
i was repair my phone after many hours by flashing with SP FLASH TOOL and with
this file:
https ://mega .nz/#!qFgAUQTI
regards!
Click to expand...
Click to collapse
Your link requires an decryption key.

pl provide key. facing the same problem with htc 626g+. Updated via official OTA. Sad that they rolled it without thoroughly testing it.

Have you guys contacted HTC and/or the carrier? They should resolve this issue for you (via an RUU or some other means)!
Sent from my HP SlateBook 10 x2 PC using Tapatalk

diml0rd said:
Hi there eveyone, thank you for reading this.
a friend of mine has an HTC Desire OPM1100 D626ph (says on the back of the phone)
when he tries to update to the newer version (the official way) He faces an error, the phone restarts and its stuck now on an endless loop. the options he had was htc recovery menu. he has tried all the options there in hope of fixing the problem.(he doesn't know english) and he probably ruined everything. now the phone doesn't have a back up, nothing works. ADB wasn't turned on in the begining. no fast boot. the only options i think i have is to download a rom via sdcard.(not even sure if it's external)
these are the options on the menu:
reboot system now:
apply update from adb
apply update from sdcard
apply update from cache
wipe /data/factory reset
wipe cache partition
backup user data
restore user data
any help on this would be appreciated, any ideas what should be my next step? i have history of using fastboot/adb. i don't know which rom i should download and from where? htc website confused me and the onlyy thread i found on the internet was this one and there are several links on there. not sure which one should i use?
thanks again guys.
Click to expand...
Click to collapse
Check this out, hope it helps: http://forum.xda-developers.com/desire-626/help/fix-htc-desire-626g-update-command-t3243510

Guys thank you for your replies. I'm kinda new to xda forum. Should i reply one by one and quote people's names or just reply in one comment? Are there any rules?
About the post, it's weird that many people are experiencing the same problem! And where i live phone carriers don't care about phone problems and it's the first time I'm hearing that i should contact my carrier for my bricked device. But things are differently in different countries ?? to @tpr0 i might try your solution when i get my hands on the device againand if no one provides a better suggestion. Because i gave it back to my friend and told him to try the warranty. After a day turned out he has bought the device without a warranty! They sell phones without warranty in iran for a cheaper price. I think it's worth paying 50 more dollars for a 1-2 years warranty. Anyway I'll let you guys know as soon my friend returns his phone (which will be pretty soon I'm guessing. Meanwhile ill wait if anyone has a link for the ROM or a solution.

try this:
https://drive.google.com/file/d/0B-19rlZr42VQVzNzdEV2MkpQQzA/view?usp=sharing

can u tell me the procedure for working with this file ??

diml0rd said:
Hi there eveyone, thank you for reading this.
a friend of mine has an HTC Desire OPM1100 D626ph (says on the back of the phone)
when he tries to update to the newer version (the official way) He faces an error, the phone restarts and its stuck now on an endless loop. the options he had was htc recovery menu. he has tried all the options there in hope of fixing the problem.(he doesn't know english) and he probably ruined everything. now the phone doesn't have a back up, nothing works. ADB wasn't turned on in the begining. no fast boot. the only options i think i have is to download a rom via sdcard.(not even sure if it's external)
these are the options on the menu:
reboot system now:
apply update from adb
apply update from sdcard
apply update from cache
wipe /data/factory reset
wipe cache partition
backup user data
restore user data
any help on this would be appreciated, any ideas what should be my next step? i have history of using fastboot/adb. i don't know which rom i should download and from where? htc website confused me and the onlyy thread i found on the internet was this one and there are several links on there. not sure which one should i use?
thanks again guys.
Click to expand...
Click to collapse
Im facing the same problem with desire 626 dual sim,after update phone back me to the recovery menu and giving me message update fail.After phone reboot stuck me on recovery menu and thats is. With 2 hours reading forums,the only way was to flash stock rom via Spflash tool..Afterall banned update from phone ! I dont know why is that issues if someone knows tha answer please let tell us ?

If you're using a phone from Iran I think you have bigger things to worry about.

[Q]Help me with this particular N910T

Hey folks, first thread ever, I really need help with this troubled N910T, DOK2, Android 5.1.1
Whats wrong with this phone:
The contact app will stop everytime I open it, since contact app is combined into Phone app, so the Phone app will also stop everytime I click on it. However, the situation will be fixed if I change the locale to English. (The phone belongs to a Asian friend)
One of the instant message app, the Wechat, similar to Whatsapp Messager and Facebook Messager, will not receive any kind of notification, at all.
The phone's battery drop from 50% to 1% then turn off itself in minutes.
The last two problems may be unrelated issues to the first one, and that is not the main reason I'm really here. I have ODIN flashed the latest firmware over 10 times and all THREE of the problems still exist after all that.
And whats bothering me is that ODIN flash firmware WILL NOT FACTORY RESET this phone, that doesn't make any sense to me. Please let me know if I make a mistake about that, because every other phone or tablet I have worked on before will always be factory reset after flashing a OEM firmware.
I have also flahed TWRP and wiped everything from the System to the internal storage and reflash the firmware but the problem is still there.
sort of things have been done to the phone may have something to do with the problems:
installed the zips I got from this thread http://forum.xda-developers.com/not...pt-touchwiz-bloating-script-222-apps-t3258537
it debloated the phone.
the phone was lost in a rainy day, found again two days later. Remote lock and wipe preformed via Android Device Manager but the wipe process never go through.
Please let me know if the phone is worth saving at all, I have spent days in this phone fixing and researching for solution. I found no similar issue around here, and the phone is out of warranty.
Thank you and please let me know should I throw this thing away.

Battery needs to be replaced. Are you sure you flashed right firmware for 910t not 910t3?

darekz said:
Battery needs to be replaced. Are you sure you flashed right firmware for 910t not 910t3?
Click to expand...
Click to collapse
It's a N910T, and the ODIN sucessfully passed everytime but will not factory reset the phone,.

Have you tried going into recovery and factory reset it yourself

tat2messiah said:
Have you tried going into recovery and factory reset it yourself
Click to expand...
Click to collapse
Many times already.

If you haven't done so, you may want to do a clean install which means wiping system, data, dalvik and cache at least three times in custom recovery such as TWRP. Then you can try ODIN baseband, bootloader, rom and kernel (if rom doesn't contain one), custom recovery. Next you boot into customer recovery again and do a factory reset and that should do it. Let me know if that helps.
raynaran said:
Hey folks, first thread ever, I really need help with this troubled N910T, DOK2, Android 5.1.1
Whats wrong with this phone:
The contact app will stop everytime I open it, since contact app is combined into Phone app, so the Phone app will also stop everytime I click on it. However, the situation will be fixed if I change the locale to English. (The phone belongs to a Asian friend)
One of the instant message app, the Wechat, similar to Whatsapp Messager and Facebook Messager, will not receive any kind of notification, at all.
The phone's battery drop from 50% to 1% then turn off itself in minutes.
The last two problems may be unrelated issues to the first one, and that is not the main reason I'm really here. I have ODIN flashed the latest firmware over 10 times and all THREE of the problems still exist after all that.
And whats bothering me is that ODIN flash firmware WILL NOT FACTORY RESET this phone, that doesn't make any sense to me. Please let me know if I make a mistake about that, because every other phone or tablet I have worked on before will always be factory reset after flashing a OEM firmware.
I have also flahed TWRP and wiped everything from the System to the internal storage and reflash the firmware but the problem is still there.
sort of things have been done to the phone may have something to do with the problems:
installed the zips I got from this thread http://forum.xda-developers.com/not...pt-touchwiz-bloating-script-222-apps-t3258537
it debloated the phone.
the phone was lost in a rainy day, found again two days later. Remote lock and wipe preformed via Android Device Manager but the wipe process never go through.
Please let me know if the phone is worth saving at all, I have spent days in this phone fixing and researching for solution. I found no similar issue around here, and the phone is out of warranty.
Thank you and please let me know should I throw this thing away.
Click to expand...
Click to collapse