Laser pointer ruined my Z1 camera sensor :( - Xperia Z1 Q&A, Help & Troubleshooting

Someone pointed a purple laser pointer at my Z1 lens, and now there's a permanent scar on the sensor - a little squiggly pueple thing in the middle of the image (see below).
It's small, but noticeable, and much more noticeable in video mode, as it seems to dance around
Will Sony replace a sensor? or is my brand new Z1 screwed for life?

Distaplia said:
Someone pointed a purple laser pointer at my Z1 lens, and now there's a permanent scar on the sensor - a little squiggly pueple thing in the middle of the image (see below).
It's small, but noticeable, and much more noticeable in video mode, as it seems to dance around
Will Sony replace a sensor? or is my brand new Z1 screwed for life?
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Click to collapse
i ' ve burned awhile ago a brand new N8 also because off Laser Lights in a dance night.
So it should be replaced.

ashouhdy said:
i ' ve burned awhile ago a brand new N8 also because off Laser Lights in a dance night.
So it should be replaced.
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Click to collapse
It's probably not covered under warranty, is it?

Related

[Q] Detailing of the LCD screen

This is probably a really stupid question, but is it normal to be able to see the crystalline structure of the LCD screen on this phone? I just got it replaced today as my old phone was faulty, and basically if you look at this new one either at a slight angle, or when there's a reflection you can see all the small rectanglular structures making up the screen? I don't know if it's just that I never noticed on the previous one I had, or if it's a problem? First noticed it as when the screen is black it looks a bit stripey...
thanks.
C1emen7s said:
This is probably a really stupid question, but is it normal to be able to see the crystalline structure of the LCD screen on this phone? I just got it replaced today as my old phone was faulty, and basically if you look at this new one either at a slight angle, or when there's a reflection you can see all the small rectanglular structures making up the screen? I don't know if it's just that I never noticed on the previous one I had, or if it's a problem? First noticed it as when the screen is black it looks a bit stripey...
thanks.
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Depends on the light and angle (black screen only), my one has the same. These are the capacitive screen sensors, nothing to worry about.
danw_oz said:
Depends on the light and angle (black screen only), my one has the same. These are the capacitive screen sensors, nothing to worry about.
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Do you have the JDC screen by any chance? I think it's only on the JDC screen that this occurs. My old one (before this replacement) was a sharp and didn't have this issue. I want to get it replaced but CPW say it's not really a fault as such. But this display is essentially terrible - colours aren't reproduced correctly, if I want to watch a film, everything is somewhat blue and it's essentially unusable outside because of how visible the sensors are.
C1emen7s said:
Do you have the JDC screen by any chance? I think it's only on the JDC screen that this occurs. My old one (before this replacement) was a sharp and didn't have this issue. I want to get it replaced but CPW say it's not really a fault as such. But this display is essentially terrible - colours aren't reproduced correctly, if I want to watch a film, everything is somewhat blue and it's essentially unusable outside because of how visible the sensors are.
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Have the same issue here. Just bought the Xperia Z a week ago, and the touch sensors(if those are them) over the screen are really visible when outside and the light reflects it, basically makes no sense to have a fhd display if half transparent lines covering it. I have checked other Xperia Zs at phone shops and so far all of them had it. It's pretty annoying, and this is one of the reasons I will ask to exchange mine to an HTC one, aside of the poor battery life. Apart of that striking beautiful design.
C1emen7s said:
Do you have the JDC screen by any chance? I think it's only on the JDC screen that this occurs. My old one (before this replacement) was a sharp and didn't have this issue. I want to get it replaced but CPW say it's not really a fault as such. But this display is essentially terrible - colours aren't reproduced correctly, if I want to watch a film, everything is somewhat blue and it's essentially unusable outside because of how visible the sensors are.
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Click to collapse
Sharp manufactured screen here and the sensors are visible, although just barely, and only when the light hits it in the right (wrong) angle.
Same for me, on my c6602 the sensors are visible at any angle other than direct view. Its a jdc screen.
I also have a c6602 with a sharp screen and the sensors are barely visible. it actually seems like there is more space between the touch sensor and screen which hides them better than the Jdc. Although the Jdc does have better contrast.
Personally I can't stand seeing the touch sensors on the Jdc regardless of contrast and prefer the look of the sharp screen.
Sent from my C6602 using xda app-developers app
---------- Post added at 05:12 PM ---------- Previous post was at 05:07 PM ----------
Sorry, it's a c6603 model with the sharp screen 13W07 AAC.
The c6602 is jdc, 13W11 AAC
Both are black.
Sent from my C6602 using xda app-developers app
Got the Xperia Z yesterday and this issue drives me crazy... in 90% of the time I can see it. Inside, outside, different light environment etc.
It's a JDC display.
Thanks for this thread! JDC screen here too and mine looks exactly the same - I thought that my phone's faulty but now I can see that it's common with this screen producent.. It seems that you either get Sharp with greyish black or JDC with capacitors showing.. what a shame!
Anyone tried to contact Sony about this?
Got it too. No idea what's my screen, but is this something to worry about? I don't see any issues with the screen.
Admiral AnimE said:
Got it too. No idea what's my screen, but is this something to worry about? I don't see any issues with the screen.
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I believe that as long as it does not disturb you, it's not a problem. It won't break the phone in any way. It's mainly a matter of aesthetics, although it may also make reading the screen in direct sunlight more difficult.
Unless I'm mistaken? Anyone wishes to share their thoughts?

Camera smudges

has anyone experienced this issue with their Xperia Z rear camera? I tried wiping and washing the camera lens but the smudges are still there.
jayayuyang said:
has anyone experienced this issue with their Xperia Z rear camera? I tried wiping and washing the camera lens but the smudges are still there.
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Click to collapse
Yep, same here. Though I only have one "hole" in my pictures (in the upper right corner):
[EDIT] I just spotted another one in the upper middle part.
I am wondering where these particles came from coz this model is advertised as a dust-proof one? Anyhow, I will claim the warranty later and I hope they will change the unit rather than repairing for it is still less than 3-week old.

Fairly Intense Camera problems

Hey Guys,
I'm running the most recent firmware and have started to notice some fairly serious problems with white balance on my camera.. I honestly don't use it that much, but i hadn't noticed anything this bad. The problem is consistent whether I'm using Auto mode or semi auto and i've noticed that adjusting some of the settings makes it less intense but it's still present either way.
This first photo here was taken during a sunset the colour on the left is almost okay, the colour on the right is washed out and grey
Note the gradient , the left hand side of the the photo was under slightly lighter conditions (sun was over that way before it set): https://www.dropbox.com/s/c3ju8rxr5hok5hj/DSC_0279.JPG?dl=0
This photo here was outside during day: Note the sunlight actually flaring into the picture, this happens anywhere there is a lot of light next to solids:
https://www.dropbox.com/s/rp517a7dcjc0r69/DSC_0281~01.jpg?dl=0
Any suggestions? Should i try to return this under.... warranty, actually are these things still even under warranty??
Cheers guys.
codral said:
Hey Guys,
I'm running the most recent firmware and have started to notice some fairly serious problems with white balance on my phone... I honestly don't use it that much, but i hadn't noticed anything this bad. The problem is consistent whether I'm using Auto mode or semi auto and i've noticed that adjusting some of the settings makes it less intense but it's still present either way.
This first photo here was taken during a sunset the colour on the left is almost okay, the colour on the right is washed out and grey
Note the gradient , the left hand side of the the photo was under slightly lighter conditions (sun was over that way before it set): https://www.dropbox.com/s/c3ju8rxr5hok5hj/DSC_0279.JPG?dl=0
The same edge of the photo turned grey as above:
https://www.dropbox.com/s/vlmq9c8mpk5iz60/DSC_0267~01.jpg?dl=0
This photo here was outside during day: Note the sunlight actually flaring into the picture, this happens anywhere there is a lot of light next to solids:
https://www.dropbox.com/s/rp517a7dcjc0r69/DSC_0281~01.jpg?dl=0
Any suggestions? Should i try to return this under.... warranty, actually are these things still even under warranty??
Cheers guys.
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Click to collapse
Warranty depends on the country - if you can, it's better to get a replacement rather than attempt to fix yourself.
tomascus said:
Warranty depends on the country - if you can, it's better to get a replacement rather than attempt to fix yourself.
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Hey.... Thanks mate, i am not sure if it is something I can fix myself, or whether it's even hardware related, hopefully someone else see's this thread who can give me some insight into whether this is just bad BIONZ related or it's a hardware problem.
Anyone got any idea?
I'm not really an expert, but it looks like a flash bleed to me
Thanks for the reply mate... Unfortunately it happens anywhere there is a significant amount of daylight, with flash disabled same results unfortunately... I've noticed I get lines through the photos on macro shots if there is insufficient lighting too...
Would love to know whether this is a standard Z1 issue or a latest firmware issue or my camera is screwed? Also whether any of the custom roms address this?
cheers
The first image makes me think you might have some problem with your lens. Did you look at it under a strong light and check for visible damage like scratches?
That doesn't look software related, something's up with the lens or the glass that protects the lens. Is it smudged or scratched or anything?
nah it's definitely clean, routinely clean it... so looks like it's physically hardware related then. I had some water into this thing once, which they fixed by replacing the casing and cleaning... Is there anything which the water could have wrecked that they should have replaced perhaps?
codral said:
nah it's definitely clean, routinely clean it... so looks like it's physically hardware related then. I had some water into this thing once, which they fixed by replacing the casing and cleaning... Is there anything which the water could have wrecked that they should have replaced perhaps?
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Ahh water damage, they just cleaned it and replaced the case? I'm guessing the camera got affected as well. Usually with lenses if it comes in contact with any moisture it might get screwed up. Maybe they should've replaced the camera :/
How much water damage was there? Like, did a lot of water get in your device?
I don't think it was a heap, was enough to stop the thing booting, intermittently so I guess a bit... Might see if i can get it fixed under warranty then, given that my last warranty fix didn't address this current problem. Don't like my chances though, might be time to get a z3...

Spots on camera

Hi
I have a camera issue on my note 8. At night time I get these bright spots near any bright light source. I've attached a picture to show this. The spots move position on the screen as I move the phone around. Anyone else got this? My camera lens in clean.
I believe it is from the refraction of the light thru the glass over the lens. Happens all the time with a bright light source going through a filter or other glass materials.
bobafx said:
I believe it is from the refraction of the light thru the glass over the lens. Happens all the time with a bright light source going through a filter or other glass materials.
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Thanks but I've never seen this before. Can anyone else replicate this?
try wiping the camera
I tried wiping the lens - it is clean and clear.
Here is a video of the problem - the movement of the spots tells me this is not a hot pixel on the CCD but something else bobafx is likely right about refraction, but I have never had this issue with a camera before.
https://www.youtube.com/watch?v=k4gUL6ab_Bk
I tried wiping the lens - it is clean and clear.
Here is a video of the problem - the movement of the spots tells me this is not a hot pixel on the CCD but something else bobafx is likely right about refraction, but I have never had this issue with a camera before.
https://www.youtube.com/watch?v=k4gUL6ab_Bk
guys (and gals) this may be a common problem with this phone, see here:
https://www.youtube.com/watch?v=p99ZbHlKhLA
at various points (55s - 1:08s) you can see the dot I've talked about
and also see here:
https://us.community.samsung.com/t5/Galaxy-Note-Phones/NOTE-8-CAMERA-PROBLEM/td-p/162640
im currently talking to samsung on chat about this...
I have the same issue with my note 8. So i checked other Samsung phones, 3 different galaxy s7, galaxy s7 edge and galaxy s8+. All of the phones have the exact same dots when in low light near a light source.
Sent from my SM-N950F using Tapatalk
Is this issue on USA models only that use Sony sensors? Just took this video.
https://youtu.be/THUk5AY6r0s
Sent from my SM-N950U using Tapatalk
I'm still not seeing this on my cameras. I've been going out in front of my house at night and shooting inside my house and at the gas station and other spots during the night and I'm not seeing it.
Got the same problem, strangely enough I've never noticed something like this in my Note 5 so I think this is specific to either my unit (or a batch) or the entire Note 8 model.
Now I can't test my note 5's camera as the glass is cracked.
Attached are some sample photos from me - I must admit this is a pretty annoying issue.
I need to find someone at work with a Note 8 and do a direct comparison. If I succeed, I'll update you guys with my findings.
@msx999 Let me know the result of your contact with Samsung (if you ever have any) please.
Are you talking about the light from the street light reflecting from glass back of the phone and hitting the street? Maybe because back is like mirror and reflects light back, like a mirror? It would be easy fix, put the cover on, or tape something non reflective on the back as a temporary fix. Either that or I'm not seeing what you see.
pete4k said:
Are you talking about the light from the street light reflecting from glass back of the phone and hitting the street? Maybe because back is like mirror and reflects light back, like a mirror? It would be easy fix, put the cover on, or tape something non reflective on the back as a temporary fix. Either that or I'm not seeing what you see.
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Click to collapse
Hi pete4k, I'm talking about the light reflections from the car's lights and the street lights as highlighted on the photos.
You can move the location of those reflections just by tilting the phone - it's happening within the lens or between the len's glass and the image sensor.
mateuszd said:
Hi pete4k, I'm talking about the light reflections from the car's lights and the street lights as highlighted on the photos.
You can move the location of those reflections just by tilting the phone - it's happening within the lens or between the len's glass and the image sensor.
Click to expand...
Click to collapse
Hi Maciekd
I still think at least some of the pics show reflection of the street light off the back of the phone, acting like a mirror. The angle and shape of the the reflection seem to be right. But maybe I'm wrong, maybe it is something reflecting inside the cam, but I have not seen it on my pics to investigate more, however I did see the light reflections off the back, so was thinking maybe it's the same, but if it's not, it's not.
I think this is indeed reflection. But I don't think eveyone is having the same issue.
I think this might be an issue limited to my unit or maybe some batch.
Dot defect reflection problem on note 8
I have the same problem exactly.
Been replaced the camera part and the result is still the same but minimize the dot's size only. But still annoying to have this problem at the note 8 compare to its price.
Even before clicking take shoot or recording, I can see there are dots in display.
just wondering. Not all unit have this issue. I've seen a post that no dot defect at all from other forum.
So it maybe only some unit have the problem.
Will going back to Samsung service center and ask a replacement unit. See if approve or not.
The same problem, note 8, Europe, bright moving spots, never seen before on older models...
Same
Yes..Same thing for me. Only when you are shooting something that is directly flaring like lights or something blindly at night but once you out focus them. The camera is just fine
everytme i take a night time video with lights near by I get these tiny dots... look at link below for more.
https://youtu.be/iwINYSt__oE
guys is this a physical defect? I need to know asap..

again light leak and bad manufacturing quality

got today my S9 midnight black and its even worse than on the s8. light leak also on the bottom, additionally plus the light leak above front cam.
also dust in the frame of the fingerprint sensor.
oh samsung oh samsung.....
at least the stereo speakers are fantastic i have to say. display is also better balanced in white and color shift terms. not perfect but fine and acceptable but this light leaks are so annoying at evening during youtube.
My S9 doesn't have any of this./
ben-fisher-bro said:
My S9 doesn't have any of this./
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good for you. are you sure? hen there would be hope to get a replacement that does not have this
x10isrooted said:
good for you. are you sure? hen there would be hope to get a replacement that does not have this
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Click to collapse
I put the brightness at 100% in a dark room and I cannot see any light around the screen edges.
Is there a particular way to hold it?
ben-fisher-bro said:
I put the brightness at 100% in a dark room and I cannot see any light around the screen edges.
Is there a particular way to hold it?
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you only need to go to settings with 100% brightness and it should be directly visible. maybe change slighlty the viewing angle but in my case this was not necessary. i have contacted samsung online shop now about this. hoping for a flawless unit.
If there's light leak it's almost certainly not water proof. Definite replacement.
I have a thread for the same issue. I have it down the sides of the device. In process of getting a replacement aswell. I'd suggest the same
That light "leak" is most likely because it's a curved glass... I'm pretty sure there is nothing Samsung can do about it except put black paint on the edge?? Which would look really tacky...
Also, you are showing it with high brightness is very low light environment... Something you would never do in real life... Wtf is your point?
My s9's earpiece crackles at medium-low volume, other than that i have no light bleed or dust anywhere. I already started the RMA process
i got same leak on top of front camera but very minimal and can see only one angle, it wont bother me, hope it wont effort water damage
I have only a little part on the front cam? can this injury waterproof resistance? can i get replaced?
It's not a big problem but if i can get replaced i will return it back from seller. I've never noticed this problem since i've seen this post.
Alright guys this thread has been cleaned, Lets keep the language down
Edoardo001 said:
I have only a little part on the front cam? can this injury waterproof resistance? can i get replaced?
It's not a big problem but if i can get replaced i will return it back from seller. I've never noticed this problem since i've seen this post.
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becouse many of these devices have this minimal effect i think waterproof is fine still

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