Does 'S-Off' void your warranty? - One (M7) Q&A, Help & Troubleshooting

I've locked and removed the bootloader, but the S-Off is still there? does that mean my handset is void?

morgan150 said:
I've locked and removed the bootloader, but the S-Off is still there? does that mean my handset is void?
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In theory NO because some devices are accidentally(?) shipped S-OFF from HTC. And some other receives them S-OFF when back from repair.
removed the bootloader
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You mean you removed bootloader tempered flags?

morgan150 said:
I've locked and removed the bootloader, but the S-Off is still there? does that mean my handset is void?
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I wasn't sure of this either, so asked them on twitter. Here's the response they gave:
https://twitter.com/htc/status/377422743626842112

spikeydoo2006 said:
I wasn't sure of this either, so asked them on twitter. Here's the response they gave:
https://twitter.com/htc/status/377422743626842112
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Thank you!

spikeydoo2006 said:
I wasn't sure of this either, so asked them on twitter. Here's the response they gave:
https://twitter.com/htc/status/377422743626842112
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Good to know.
Thanks.
Sent from my HTC One using Tapatalk

pardoned said:
Good to know.
Thanks.
Sent from my HTC One using Tapatalk
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I have an S-OFF device which visited the service center once. No problem at all with the warranty as soon as the bootloader stays LOCKED

Ivanovic said:
I have an S-OFF device which visited the service center once. No problem at all with the warranty as soon as the bootloader stays LOCKED
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What happens if the bootloader is locked but you have CWM recovery installed?
Sent from my HTC One using XDA Premium 4 mobile app

morgan150 said:
What happens if the bootloader is locked but you have CWM recovery installed?
Sent from my HTC One using XDA Premium 4 mobile app
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Phone must be completely stock. Stock, recovery, stock hboot, no root and locked bootloader. S-OFF doesnt mind.

Okay thank you, so stock everything but the security doesn't matter
Sent from my HTC One using XDA Premium 4 mobile app

morgan150 said:
Okay thank you, so stock everything but the security doesn't matter
Sent from my HTC One using XDA Premium 4 mobile app
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i have a doubt.... my device is locked, stock recovery, s-off, no tampered written and everything is perfectly stock... only issue i am having is that in says "This is a test device. Accordingly, to collect critical information about the device, Tell HTC is enabled and cannot be turned off regardless of device settings" ... so will this be a reason for a void warranty?

ganucci said:
i have a doubt.... my device is locked, stock recovery, s-off, no tampered written and everything is perfectly stock... only issue i am having is that in says "This is a test device. Accordingly, to collect critical information about the device, Tell HTC is enabled and cannot be turned off regardless of device settings" ... so will this be a reason for a void warranty?
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I it possible to lock the bootloader again after unlocking it and go back to stock, in case you need warranty service?

There is a date in the last row of your bootloader, be carefull it displays the day of your software modification...

Related

Any reason to unlock the bootloader?

It used to be that you had to unlock in order to root etc.
But now with one click root applications like SuperOneClick etc, is there any reason to unlock the bootloader? Is it required for any custom ROM procedures?
Paul22000 said:
It used to be that you had to unlock in order to root etc.
But now with one click root applications like SuperOneClick etc, is there any reason to unlock the bootloader? Is it required for any custom ROM procedures?
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Not really (although it does make things easier to flash - using fastboot is very convenient.)
But then again, is there any reason to not unlock it? It has been shown numerous times that HTC will honor the warranty despite an unlocked bootloader, while it has never been shown that HTC has refused warranty service because of an unlocked bootloader.
efrant said:
Not really (although it does make things easier to flash - using fastboot is very convenient.)
But then again, is there any reason to not unlock it? It has been shown numerous times that HTC will honor the warranty despite an unlocked bootloader, while it has never been shown that HTC has refused warranty service because of an unlocked bootloader.
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Ah, so the only thing unlocking does is provide access to using "fastboot"?
I know; I warranty swapped mine that was bootloader unlocked I'm just asking for general information.
Paul22000 said:
Ah, so the only thing unlocking does is provide access to using "fastboot"?
I know; I warranty swapped mine that was bootloader unlocked I'm just asking for general information.
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Yes, unlocking your bootloader = the ability to flash images to your Nexus One using fastboot. That's it.
What if I am not planning on using a new rom? I want to stay on stock, but say, just want to overclock. I don't want to lose any data.
Would that make sense to just root?
brettbellaire said:
What if I am not planning on using a new rom? I want to stay on stock, but say, just want to overclock. I don't want to lose any data.
Would that make sense to just root?
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Click to collapse
I think you can just root then via SuperOneClick.
I have another question about unlocked bootloader. How can I tell if my bootloader its unlocked? I know usually I have to flash slp to unlock it or set S-off and if I'm not sure it should still be locked, but when I flashed modaco rom it said something about unlocking bootloader. I didn't want to but couldn't abort! So when I boot into bootloader it doesn't say unlocked but any way to tell beside that?
Sent from my Nexus One using XDA App
arminsoyka said:
I have another question about unlocked bootloader. How can I tell if my bootloader its unlocked? I know usually I have to flash slp to unlock it or set S-off and if I'm not sure it should still be locked, but when I flashed modaco rom it said something about unlocking bootloader. I didn't want to but couldn't abort! So when I boot into bootloader it doesn't say unlocked but any way to tell beside that?
Sent from my Nexus One using XDA App
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You'd see a padlock icon at the bottom of the 'X' screen as you boot up if you are unlocked.
Thanks, so I'm locked.
Sent from my Nexus One using XDA App

[Q] Unlocking with HTCDev

Hey. I've been wanting to unlock the bootloader of my One and stupidly enough I accepted the 4.2.2. OTA so I can't really use revone now because of the updated hboot. Anyways, my only option seems to be using the HTCDev tool but here's where my paranoia comes to mind. Are they keeping a record on whoever's unlocked their One? Basically, I don't want them knowing I've unlocked it - mostly because they have no need to know it.
I guess I could wait until revone is updated but I have no idea when that'll be, hence my question.
Cheers.
They probably keep a record of who has requested an unlock token - but I doubt they can tell if you have used it or not..
Sent from my HTC One using xda premium
I just want to unlock my bootloader, but I hate that everything's wiped. With revone, nothing's wiped but then again I'm not sure if S-OFF's ever possible on 1.54. Then I'm stuck.
1.54 can't be s-off'd at the moment. Hopefully soon though
Sent from my HTC One using xda premium
redbull123 said:
1.54 can't be s-off'd at the moment. Hopefully soon though
Sent from my HTC One using xda premium
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I know it can't. I hope it happens soon.
Theshawty said:
I know it can't. I hope it happens soon.
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Ok, sorry - I thought you said your weren't sure..
Theshawty said:
I'm not sure if S-OFF's even possible on 1.54.
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Theshawty said:
Hey. I've been wanting to unlock the bootloader of my One and stupidly enough I accepted the 4.2.2. OTA so I can't really use revone now because of the updated hboot. Anyways, my only option seems to be using the HTCDev tool but here's where my paranoia comes to mind. Are they keeping a record on whoever's unlocked their One? Basically, I don't want them knowing I've unlocked it - mostly because they have no need to know it.
I guess I could wait until revone is updated but I have no idea when that'll be, hence my question.
Cheers.
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Click to collapse
I don't know the situation in Norway but in Holland HTC sends the phones in to a 3rd party repair company (dynafix, fixes all types of phones, also does (warranty) repairs for eg samsung) for warranty repairs, I doubt they can or bother to look into the database and see if an unlock token has been requested. I think the technicians have been instructed to look at the bootloader status (unlocked/relocked) and been instructed to deny warranty in such cases as much as possible.... I send in my device for warranty s-off(with revone though never unlocked via htcdev), but with locked bootloader, and it was repaired under warranty
redbull123 said:
Ok, sorry - I thought you said your weren't sure..
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Typo. I meant "ever".
Sent from my HTC One using Tapatalk 4
godutch said:
I don't know the situation in Norway but in Holland HTC sends the phones in to a 3rd party repair company (dynafix, fixes all types of phones, also does (warranty) repairs for eg samsung) for warranty repairs, I doubt they can or bother to look into the database and see if an unlock token has been requested. I think the technicians have been instructed to look at the bootloader status (unlocked/relocked) and been instructed to deny warranty in such cases as much as possible.... I send in my device for warranty s-off(with revone though never unlocked via htcdev), but with locked bootloader, and it was repaired under warranty
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I don't know the situation in Norway either. I don't live there.
Sent from my HTC One using Tapatalk 4
Theshawty said:
I don't know the situation in Norway either. I don't live there.
Sent from my HTC One using Tapatalk 4
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sweden then... I just looked at your carrier
Theshawty said:
Hey. I've been wanting to unlock the bootloader of my One and stupidly enough I accepted the 4.2.2. OTA so I can't really use revone now because of the updated hboot. Anyways, my only option seems to be using the HTCDev tool but here's where my paranoia comes to mind. Are they keeping a record on whoever's unlocked their One? Basically, I don't want them knowing I've unlocked it - mostly because they have no need to know it.
I guess I could wait until revone is updated but I have no idea when that'll be, hence my question.
Cheers.
Click to expand...
Click to collapse
as long as its an Online process, and its done over the internet and requires your IMEI & SN i am %100 they keep record of your history.
unlike samsung which uses Odin app to unlock, Root, Flash stuff without going online

Sending phone in questions ?

Ok so I'm sending my phone in for repair and would like to know what to do and what not to do when sending in to HTC for repair . I just dont want to pay extra for stupid crap software wise or some stupid re install fee for modifying my phone . I have no problems completing any task nessecary to go back to stock I just want to know what I cab get away with sending to htc. So here it goes
I have at&t branded one
I'm currently on android 4.3
Firmware 3.17
S-off
Cid 11111111
Hboot 1.55
And bootloader unlocked.
What can I get away with ? Leaving s-off no matter what and we all know why just hoping I get my same phone back .
Since I'm att does it matter that I'm higher than 4.1.2 and higher hboot cid bootloader etc etc
Really what does HTC care about ? And what should I correct before sending in to HTC ?
Thank you for your time
Should I just change my cid to dev and flash dev ruu ?
Sent from my HTC One using XDA Premium HD app
Any one have some input ?
Sent from my HTC One using XDA Premium HD app
ac3kill said:
Any one have some input ?
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Make it stock.
BenPope said:
Make it stock.
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Very helpful.
To OP: What problem are you sending it in for? If its a hardware problem that couldn't be caused by anything you did, then leave it. They dont care unless it could be caused by something you did to the bootloader. Just to be safe though, you could make a twrp backup, then flash a stock rom. No need to relock the bootloader or anything.
aooga said:
Very helpful.
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And saying the same thing in more words is more helpful?
He should return it to stock software, why risk it?
Advising they don't care about unlocked and unsigned software is bizarre, since people have been refused repair or charged for a new mainboard.
BenPope said:
And saying the same thing in more words is more helpful?
He should return it to stock software, why risk it?
Advising they don't care about unlocked and unsigned software is bizarre, since people have been refused repair or charged for a new mainboard.
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In the US? When I called HTC to do my repair (power button stopped working), I asked if unlocking the bootloader mattered. He said not unless you brick the phone doing it. I sent it in bootloader unlocked and ARHD installed. I got it back with no hassles.
And saying the same thing in more words is more helpful?"
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K cool this is what I wanted to know sending in for BoomSound check tighten up some gaps in speaker and check my camera out no luck with 3.27 or 3.18 well my phone isn't bricked and works great so I'm gonna leave just how it is I also live in US
Sent from my HTC One using XDA Premium HD app
So just called HTC to send phone in said first thing they do is a factory reset when phone gets to facility so I'm just gonna run latest dev ruu and leave my cid 1111111 and s off and hope for the best lol
Sent from my HTC One using XDA Premium HD app

[Q] Relocking bootloader

Hi I just want to ask whether my phone is unlock or not b/c I can't identify it,instead "icycoffee" is written on the top.I didn't do anything on it yet.Thank you!!
http://i817.photobucket.com/albums/zz97/arrancar27/IMG_2379.jpg
Maybe icycoffee is the tool it was s-offed with, so I wouldn't try to relock the bootloader
Sent from my Incredible S S710e using XDA Premium 4 mobile app
Gizmo648 said:
Maybe icycoffee is the tool it was s-offed with, so I wouldn't try to relock the bootloader
Sent from my Incredible S S710e using XDA Premium 4 mobile app
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So what do you think Sir?Is the bootloader already unlocked?
arrancar27 said:
So what do you think Sir?Is the bootloader already unlocked?
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If you want to flash custom ROMs etc. you can start right away, your phone is S-OFF so there is no need to unlock the bootloader.
Just flash a custom recovery and it should be fine
Gizmo648 said:
If you want to flash custom ROMs etc. you can start right away, your phone is S-OFF so there is no need to unlock the bootloader.
Just flash a custom recovery and it should be fine
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Click to collapse
Okay got ya!This got to be a lot of work to do for me.Thank you very much for your help Gizmo648.
Last question do I need to "Run Nonverbose's script"??I saw it on this thread http://forum.xda-developers.com/showthread.php?t=2118187
arrancar27 said:
Okay got ya!This got to be a lot of work to do for me.Thank you very much for your help Gizmo648.
Last question do I need to "Run Nonverbose's script"??I saw it on this thread http://forum.xda-developers.com/showthread.php?t=2118187
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No, you would only need this to fake your Bootloader version(or whatever) but since you are S-OFF there's no need for that
Just go to number 4. where it says "Flash a recovery" then 5. and after that number 10. That should be all
Gizmo648 said:
No, you would only need this to fake your Bootloader version(or whatever) but since you are S-OFF there's no need for that
Just go to number 4. where it says "Flash a recovery" then 5. and after that number 10. That should be all
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Ohh I realize just now that I already have Superuser on my phone, and I checked my phone if its rooted using root checker basic and its rooted.http://i817.photobucket.com/albums/zz97/arrancar27/IMG_2380.jpgThen all I need to do is no.4 and 10 right?
arrancar27 said:
Ohh I realize just now that I already have Superuser on my phone, and I checked my phone if its rooted using root checker basic and its rooted.http://i817.photobucket.com/albums/zz97/arrancar27/IMG_2380.jpgThen all I need to do is no.4 and 10 right?
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That is correct then.
072665995 said:
That is correct then.
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Oh the one who made the guide..Thanks for your reply 072665995

HTC One completely messed up

Hello!
I wanted to go back to stock to send my phone in reparation because of the camera purple tint.
I tried to go back to stock using this tutorial and this French tutorial
I have a French HTC One with the French operator SFR.
I flashed the European RUU and after that I changed the CID by VODAP203 and I flashed a stock ROM of my operator downloaded from in the French tutorial. After that I flashed the related firmware and my phone started normally.
But I have big issues:
- Wi-Fi doesn't work and I get the "Error" message when I try to activate it.
- I can't transfer files to my phone using both adb push and simply copy and paste... The transfer bar doesn't move for minutes!
- When the phone boots, I got the error message "This phone just restored from an abnormal reset, Would you like to send an error report to HTC?"
I am completely lost, I have absolutely no ideas how to fix these issues... If someone could help please!
Thanks a lot for your help!
No one?
My phone is stock but nothing works correctly...
Banana.Pancake said:
No one?
My phone is stock but nothing works correctly...
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if your phone is stock just send it off for repair
clsA said:
if your phone is stock just send it off for repair
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Haha that's right! I didn't think about that but there is no way for HTC to figure out those problems are the result of a bad flashing?
If you are stock again, locked (not relocked) your boot loader and s-on there is no sign that you flashed a thing. If they say so, they are just lying. Send it for repair.
Sent from my One using XDA Premium 4 mobile app
Philipp_94 said:
If you are stock again, locked (not relocked) your boot loader and s-on there is no sign that you flashed a thing. If they say so, they are just lying. Send it for repair.
Sent from my One using XDA Premium 4 mobile app
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I am completly sotck, bootloader LOCKED and s-on.
I'll send it tomorrow yes, thanks a lot for your help
Banana.Pancake said:
I am completly sotck, bootloader LOCKED and s-on.
I'll send it tomorrow yes, thanks a lot for your help
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You're welcome.
Sent from my One using XDA Premium 4 mobile app

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