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Warning Nexus 7 Owners.. JellyBean 4.2 Update Can Brick Your Device.

Hi
I bought my first ever tablet on 24/11/2012. I was aware that the 4.2 updates was causing problems for many including myself. I updated device as soon as I started up device, as I did not know what the tablet was like before hand when running I could not be sure for definite if it was update that caused it or the tablet was just like that before update. My tablet was not great after the update. I woke up and restarted my tablet to find it would not boot back up and wold not turn on, could not enter boot recovery either. tablet was fully charged and I was using it for 30 minutes beforehand, whilst using it, it kept saying force closure on chrome clock, that's when I decided to restart the device as it kept popping up force closure every 20 seconds roughly, the device seemed bricked even thou I have never rooted it or anything. I got the device replaced immediately today and am not bothering with the 4.2 update until Goole releases a stable update. Because I have not updated the new tablet works like a charm thank god.
Tip: if this happens to your device within 28 days of purchase take it back to store for a refund not replacement. You are entitled to a refund under sales of goods act. Then once you got a refund buy the device again if you want another. reason I say to get refund first is if you just get a replacement your 28 days start from when you bought the first tablet, and won't start from the date you got tablet replaced. Buy getting a refund first then re buy it this way your 28 days start from the date you rebought it from. That way if tablet buggers up again you got 28 days all over again to get a replacement or refund. I did this today so now instead of just 25 days remaining to get refund if I just got a replacement and got a refund then rebought it and now have 28 days to get a refund or replacement. That way of mine does happen again even thou I'm not installing update it still gives me a new 28 day period.
Sent from my Nexxs 7 using xda app-developers app

mr23 said:
Hi
I bought my first ever tablet on 24/11/2012. I was aware that the 4.2 updates was causing problems for many including myself. I updated device as soon as I started up device, as I did not know what the tablet was like before hand when running I could not be sure for definite if it was update that caused it or the tablet was just like that before update. My tablet was not great after the update. I woke up and restarted my tablet to find it would not boot back up and wold not turn on, could not enter boot recovery either. tablet was fully charged and I was using it for 30 minutes beforehand, whilst using it, it kept saying force closure on chrome clock, that's when I decided to restart the device as it kept popping up force closure every 20 seconds roughly, the device seemed bricked even thou I have never rooted it or anything. I got the device replaced immediately today and am not bothering with the 4.2 update until Goole releases a stable update. Because I have not updated the new tablet works like a charm thank god.
Tip: if this happens to your device within 28 days of purchase take it back to store for a refund not replacement. You are entitled to a refund under sales of goods act. Then once you got a refund buy the device again if you want another. reason I say to get refund first is if you just get a replacement your 28 days start from when you bought the first tablet, and won't start from the date you got tablet replaced. Buy getting a refund first then re buy it this way your 28 days start from the date you rebought it from. That way if tablet buggers up again you got 28 days all over again to get a replacement or refund. I did this today so now instead of just 25 days remaining to get refund if I just got a replacement and got a refund then rebought it and now have 28 days to get a refund or replacement. That way of mine does happen again even thou I'm not installing update it still gives me a new 28 day period.
Sent from my Nexxs 7 using xda app-developers app
Click to expand...
Click to collapse
I also bought my device about a week ago but im still on 4.1. i think i will wait before i apply any update, to make sure things getting stablized with a new version

Edit.. Nevermind.. I'm in a jumping to conclusions bad mood.. Away from the keyboard I go.

4.2 update won't brick your device. It is a Nexus - just about impossible to brick. You had a problem - but it was not the update.
Sent from my Nexus 7 using xda app-developers app

There are many running 4.2 Builds (Eclipse being one of them) and are having no issues.

Well maybe it wasn't but its possible and wanted to warn others. Whether people update is there choice obviously.
Sent from my Nexus 7 using xda app-developers app

mr23 said:
Well maybe it wasn't but its possible and wanted to warn others. Whether people update is there choice obviously.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I concede with approximately three million people updated by now, you could have been the one to find the error in the update.

Mine is on 4.2 and I haven't had any problem you described. It could have been just that one tablet.

Jellybean 4.2 Ruined my Asus nexus 7.
X_Fact0r said:
Mine is on 4.2 and I haven't had any problem you described. It could have been just that one tablet.
Click to expand...
Click to collapse
Seriously, just the "one" tablet, get a clue....
Bluetooth, ruined, no stereo anymore. Battery life/charging time, ruined. Lag, lag, lag...
Stupid one sided "fat clock" December missing in contacts event option. some strange keyboard swipe came & went away!
Complete rubbish in this update...

your issue could have been fixed by you, easily. besides that, you didnt have a brick. a brick is when your device either wont power on or wont pass the google screen(and wont do anything else), and cant be fixed. you could have cleared the data for the chrome clock in manage apps(probably would have fixed your issue), you also could have factory reset and manually reupdated the official 4.2 release(without needing root).

Kpennett said:
Seriously, just the "one" tablet, get a clue....
Bluetooth, ruined, no stereo anymore. Battery life/charging time, ruined. Lag, lag, lag...
Stupid one sided "fat clock" December missing in contacts event option. some strange keyboard swipe came & went away!
Complete rubbish in this update...
Click to expand...
Click to collapse
The guy you were replying to was talking about the OP's issue which was supposedly a bricked Nexus as a result of upgrading to 4.2. It has nothing to do with the items you mentioned, so I would suggest that he is not the one who needs to "get a clue".

simms22 said:
your issue could have been fixed by you, easily. besides that, you didnt have a brick. a brick is when your device either wont power on or wont pass the google screen(and wont do anything else), and cant be fixed. you could have cleared the data for the chrome clock in manage apps(probably would have fixed your issue), you also could have factory reset and manually reupdated the official 4.2 release(without needing root).
Click to expand...
Click to collapse
as I stated the device would not turn on at all, no sign of life plugging in charger and unable to boot into recovery to do a factory reset, you obviously did not bother to read my post properly.
Sent from my Nexus 7 using xda app-developers app

When did we get a 24th month?
Sent from my ADR6425LVW using xda premium

mr23 said:
as I stated the device would not turn on at all, no sign of life plugging in charger and unable to boot into recovery to do a factory reset, you obviously did not bother to read my post properly.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
well there is no indicator when you plug in the charger. if you hold the power button down for 15 sec, you should be able to reboot. there were many times that I thought my n7 was bricked, but holding down the power button for awhile got it to reboot

simms22 said:
your issue could have been fixed by you, easily. besides that, you didnt have a brick. a brick is when your device either wont power on or wont pass the google screen(and wont do anything else), and cant be fixed.
Click to expand...
Click to collapse
THANK YOU. The term brick started with the Linksys routers and a brick was just that, a brick, a paperweight, doorstop, and was a very real possibility (though rare).
Before that PCs would be called anchors or door-stops but those terms were also used for PCs that were beyond any possible usefulness rather than just being beyond repair.
At least say soft-brick.
Sent from my Nexus 7 using xda premium
---------- Post added at 02:07 PM ---------- Previous post was at 01:51 PM ----------
dilldoe said:
well there is no indicator when you plug in the charger. if you hold the power button down for 15 sec, you should be able to reboot. there were many times that I thought my n7 was bricked, but holding down the power button for awhile got it to reboot
Click to expand...
Click to collapse
If you can pull or remove the battery you can leave the battery out for 15 minutes. That can revive a device that has become non responsive.
I dunno is the battery on the N7 soldered in or use a ribbon connector?
Sent from my Nexus 7 using xda premium

OP, your device probably wasn't bricked, you need to press the power button for 5>7 seconds and it would of powered on, if for you get the count wrong the Nexus 7 wouldn't power up, this is why you thought it was bricked, in any case, all you needed to do is press and hold the power button for 20>30 seconds and i would of powered on.
fernando sor said:
When did we get a 24th month?
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
In some parts of the world the day comes before the month, the UK > 24/11/2012, US > 11/24/2012.

I held the power button down multiple times for 10, 20 and 30 seconds and it still never came on. Oh well each to there own opinion.
Sent from my Nexus 7 using xda app-developers app

mr23 said:
I held the power button down multiple times for 10, 20 and 30 seconds and it still never came on. Oh well each to there own opinion.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I only mentioned the above because you didn't say in any of your posts that you had tried this.

Just what this forum needed, more *****ing.

May be a defect device most likely due to hardware. Other than the some performance issues and some minor ones here and there, I don't think anyone got their device bricked. I hope the new one will be a better experience. Also it'll be informative if you could have mentioned the first four alpha numeric serial number.
Sent from my Nexus 7 using xda premium

Why I had a Nexus 4 for 24 hours only...

So, I ordered my Nexus 4 like many others did the day they became available again recently and coudn't wait for it to get here. Immediately, out of the box, I was in love with the sleek design of my new handset. The next day, my new phone was the focus of many others attention and I almost felt like a spokesman for the phone, pitching it to everyone who raised a question about it. I was in complete ire.
Unfortunately, 18 hours after having the device and having above a 50% charge, my Nexus 4 powered itself off and became a brick. I panicked immediately and called the phone number given on the site and in the attached documentation. I had to call several times and was disconnected repeatedly. I spokke to attendants a couple times and they told me that if I got disconnected again, they could not call me back. Eventually, an hour later or so, I was able to talk to someone in support who had me try a few things to get the phone into recovery. None of this worked. This is when things went from bad to worse.
I was told that I would be transferred over to product return/replacement and of course was disconnected again. I tried again....and again.
I now made it through to product replacement was told that they would email me out the shipping label to return the phone back and that they would have to charge my account for the replacement in the meantime!!! So, Google basically wants me to fork out TWICE the money, so that I can wait to have them ship out another one and they won't refund my account until they inspect the original.
I'm not sure about how many of you can afford this, but I can't. I had saved for this phone and I had already arranged to sell my old phone. Basically, I'm screwed....So, I at least ask how long it will take to ship the replacement. I'm told 2-3 weeks, even if I'm a replacement!
I spoke to another supervisor to verify this, and that was their policy. I opted for a return over a refund and am sure that I will never purchase anything from Google again.

I would not to if that happened to me, if you stay in the android camp I dont know many companies that give good customer support its a major down fall. I think this is why some people are buying from retail stores so they can just get it replaced.
Its a shame the nexus 4 is the best android phone out right now in terms of design and speed. I can't believe they treated you like that can you complain to some consumer watch dog? Maybe get a free phone out of it lol
Sent from my Nexus 4 using xda premium

They place a hold on your account to make sure you send back the damaged phone. As far as it being 2-3 weeks, I rma'd my phone Thursday night and it already shipped 2 day air.
Sent from my Nexus 4 using xda premium

I had issues with the charger port on my phone last week. I called Google and didn't have any problems talking to someone in replacements.
I called last Saturday, the phone shipped Tuesday and I had the replacement Thursday. They did do an authorization on my credit card to insure I did have the funds available, in case they find the damage to be my fault but the authorization has already disappeared.
Overall it wasn't a bad experience
Sent from my Nexus 4 using xda premium

What else did you do the phone? I find it heard to believe that a phone will magically turn into a brick after 24 hours of use.

PoisonWolf said:
What else did you do the phone? I find it heard to believe that a phone will magically turn into a brick after 24 hours of use.
Click to expand...
Click to collapse
Though it is extremely odd, sometimes **** just happens.
Sent from my Nexus 4 using xda premium

I would have them put it on a credit card rather than have a ~$400 hold on my checking account. That's just me though. ;O)
Sent from my Nexus 4 using xda premium

If you used a credit card with the play store then they don't charge you for the replacement, it's only a hold on the funds which just means you have less available credit but no charge. I this this is a good compromise for both the customers and Google.

Your loss
Sent from my Nexus 4 using xda premium

paprkut said:
Your loss
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I agree, it was my loss. However, I'm no "noob" and am quite familiar with mobile technology. This was simply a case of a defective handset. I wish I had an experience with like some of you other responders have shared, however that was not the case for me. Yes, I will suffer some for not having a Nexus 4, but Google will suffer more with the loss of my business and the amount of times I will share my story.

paprkut said:
Your loss
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
To the op.
Return for refund and save yourself a heap of grief.
The phone is definitely not the best out there.
And some of the kids on this forum leave alot to be desired.

You got a defective unit, it happens sometimes. They're replacing it, what's the problem exactly?
Sent from my Nexus 4 using xda app-developers app

xchasa said:
To the op.
Return for refund and save yourself a heap of grief.
The phone is definitely not the best out there.
And some of the kids on this forum leave alot to be desired.
Click to expand...
Click to collapse
Somebody's bitter.
Sent from my Nexus 4 using xda app-developers app

ispeakmath said:
So, I ordered my Nexus 4 like many others did the day they became available again recently and coudn't wait for it to get here. Immediately, out of the box, I was in love with the sleek design of my new handset. The next day, my new phone was the focus of many others attention and I almost felt like a spokesman for the phone, pitching it to everyone who raised a question about it. I was in complete ire.
Unfortunately, 18 hours after having the device and having above a 50% charge, my Nexus 4 powered itself off and became a brick. I panicked immediately and called the phone number given on the site and in the attached documentation. I had to call several times and was disconnected repeatedly. I spokke to attendants a couple times and they told me that if I got disconnected again, they could not call me back. Eventually, an hour later or so, I was able to talk to someone in support who had me try a few things to get the phone into recovery. None of this worked. This is when things went from bad to worse.
I was told that I would be transferred over to product return/replacement and of course was disconnected again. I tried again....and again.
I now made it through to product replacement was told that they would email me out the shipping label to return the phone back and that they would have to charge my account for the replacement in the meantime!!! So, Google basically wants me to fork out TWICE the money, so that I can wait to have them ship out another one and they won't refund my account until they inspect the original.
I'm not sure about how many of you can afford this, but I can't. I had saved for this phone and I had already arranged to sell my old phone. Basically, I'm screwed....So, I at least ask how long it will take to ship the replacement. I'm told 2-3 weeks, even if I'm a replacement!
I spoke to another supervisor to verify this, and that was their policy. I opted for a return over a refund and am sure that I will never purchase anything from Google again.
Click to expand...
Click to collapse
I had no trouble with RMA and their service. Dont worry they do RMA replacement really quick. They have reserved nexus 4 for warranty purposes.

ispeakmath said:
I agree, it was my loss. However, I'm no "noob" and am quite familiar with mobile technology. This was simply a case of a defective handset. I wish I had an experience with like some of you other responders have shared, however that was not the case for me. Yes, I will suffer some for not having a Nexus 4, but Google will suffer more with the loss of my business and the amount of times I will share my story.
Click to expand...
Click to collapse
Yes Google will suffer more. Love the self-contradicting sentences.
1. You said it's simply a case of defective handset. Who ever judges a company by a case of defective handset? By that standard, you can buy nothing because every company ships defective unit, and that's why we have warranty/replacement policy.
2. If it's simply a case of defective handset, I'm sure all the "other people" whom you are going to tell your story to, will believe in you completely and avoid Google in the future.
3. If you are quite familiar with mobile technology, you'll know all manufacturers have defective unit, and if you are following Nexus 4 news, you KNOW how Google's advance-replacement works (charge your card and refund once received your defective unit), and how bad Nexus 4 back-order is/was.
4. If you are quite familiar with mobile technology, I'm surprised you never registered an account here at XDA. Is Nexus 4 your first smartphone? First Android? If that's the case, don't say you are quite familiar with mobile technology.
Thank you for this informative post. I'm sure we will all mourn Google's loss.

estallings15 said:
Somebody's bitter.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Haha. Yeah. It was a big night.

xchasa said:
Haha. Yeah. It was a big night.
Click to expand...
Click to collapse
Don't let life get you down, bro. You don't want to end up like me
I'm really sorry you had a bad experience, OP. I count myself as one of the lucky ones who has had zero problems with their device. I hope it stays this way.
Sent from my Nexus 4 using xda app-developers app

arotalm effect
OP, what all did you do to the device? Was it unlocked/rooted only? Or were you using a custom ROM? I think providing that information would also help the community out, as it would give us a heads up on the potential risk(s) involved with a particular build. Also, I feel sad for your loss, I do not appreciate it when people aren't very supportive of their fellow Android users, I hope things work out well man.
Kind regards,
John

ispeakmath said:
I agree, it was my loss. However, I'm no "noob" and am quite familiar with mobile technology. This was simply a case of a defective handset. I wish I had an experience with like some of you other responders have shared, however that was not the case for me. Yes, I will suffer some for not having a Nexus 4, but Google will suffer more with the loss of my business and the amount of times I will share my story.
Click to expand...
Click to collapse
What a **** move.
So, you purchased a unit and it turned out to be defective. They agreed to let you exchange it, but they needed to take a hold of $400 in your account in the meantime, so you won't do it?
So, instead of just complying, you're going to spread a bogus story that just shows your own ignorance whilst trying to make Google look like a bad business? Despicable. Absolutely despicable.

It is an advanced RMA, it's the best possible way to do an RMA IMO since there is no "turnaround" time however did you ask them if you could send your phone in first and once they receive it you can get a new one sent out? It'll take even longer but that is the way most companies do things...unfortunately.
PoisonWolf said:
What else did you do the phone? I find it heard to believe that a phone will magically turn into a brick after 24 hours of use.
Click to expand...
Click to collapse
Hardware can fail and it is more likely for it to happen in the first 24hrs than it is a year down the road, it sucks but this is far more believable to me than the "spontaneous back shattering" that some on this site are claiming.

[Q] HTC One, won't turn on..

To preface this, the phone is completely stock and unlocked. I've been using the phone now for about 3 weeks with absolutely zero problems. I plug it in to charge over night, wake up the next morning and it's completely unresponsive.
Won't turn on.
No LED notification light (Green or Amber)
Isn't recognised by my laptop as a disc drive either.
Any ideas, tips or suggestions as to how I can get it working again, short of calling the supplier and getting a replacement?
Thank guys.

With adb or fastboot you pc will recognize your phone?

Guich said:
With adb or fastboot you pc will recognize your phone?
Click to expand...
Click to collapse
It might do but I have no idea how to do it.

Mine just did the same thing today, it discharged very quickly this morning and now it won't even charge at all. Not sure what to do....

My god. This has also happened to me. A few others have also had this problem. Contact HTC and file for a repair/replacement. I did today. Seriously sucks because its a solid phone otherwise.

hansmrtn said:
My god. This has also happened to me. A few others have also had this problem. Contact HTC and file for a repair/replacement. I did today. Seriously sucks because its a solid phone otherwise.
Click to expand...
Click to collapse
This is a worrying trend.. So there are no other alternatives just request a repair/replacement?

It really is. I've already contacted my brother, whom is pretty high up in att, about the matter. I'd consider myself a veteran of android and I have had no progress on the fix, it seems only to be hardware. In layman terms, yes you'll have to get it replaced.
Sent from my LG-E980 using xda app-developers app

hansmrtn said:
My god. This has also happened to me. A few others have also had this problem. Contact HTC and file for a repair/replacement. I did today. Seriously sucks because its a solid phone otherwise.
Click to expand...
Click to collapse
How long would the repair take? And would they send you a replacement first, because now I have no phone.....
Sent from my Nexus 10 using Tapatalk HD

I'd say about 2 weeks at most. But no, they'll repair or replace the phone depending on the issue. Likely replace.
Sent from my LG-E980 using xda app-developers app

hansmrtn said:
I'd say about 2 weeks at most. But no, they'll repair or replace the phone depending on the issue. Likely replace.
Sent from my LG-E980 using xda app-developers app
Click to expand...
Click to collapse
I have the T-Mobile version would I be able to go into a store and request a replacement ?
Only asking because I have never had an issue like this with any of my phones.
Sent from my Nexus 10 using Tapatalk HD

drop ship
When speaking to the HTC rep., try tossing around the phrase "can you drop ship a replacement phone?" Ask for a manager if its existence is denied. Once you find someone with enough power to "drop ship" the replacement phone, they'll take your credit card, then immediately send you the replacement phone and a box to ship back the defective phone. If you don't return the bad device, they'll charge your card.

happened to me twice - try holding power button for like 1min - it should turn on then

I opened a thread about this problem, but seems only some people have this defect.

I've had this problem too, it's currently with HTC (UK) to repair or replace. It arrived on Tuesday, still awaiting to hear back.

If I hold down the power button it turns on....it happens when u charge and turn it on while stll plugged into the charger...happened to all 3 of my ones..this is a software thing nothing wrong with phone imo just don't turn phone on after full charge while plugged in
Sent from my HTC EVO 3D X515m using xda app-developers app

gemini002 said:
If I hold down the power button it turns on....it happens when u charge and turn it on while stll plugged into the charger...happened to all 3 of my ones..this is a software thing nothing wrong with phone imo just don't turn phone on after full charge while plugged in
Sent from my HTC EVO 3D X515m using xda app-developers app
Click to expand...
Click to collapse
It seems that my phone isn't dead after all. Holding the power button down does seem to work... It's a strange bug..

I don't get why people turn the phone OFF in the first place? I never turn my phone OFF at all. I sometimes restart the phone but that is it.

Curved and scracthed Xperia Z1

In the 4 years time i NEVER broke a Smarthphone and only a single scratch in the screen.
This is the first of the (Iphone1-Sony x10-Samsung note 1, note 2, now x1) 5 smarthphones to have a fully scratched screen and broke down.
Im sure of the fact that the upcoming year i wont be having a smarthphone of this premium class or insurance must cover it (I doubt it)
I noticed my Xperia Z1 was heavenly scratched today.
Then i went looking for XDA to say this issue and the screen went weird.
The touchscreen did what he wanted and not me. So i became angry.
How the **** can this happen!
Then the screen went off. I was like W T Hell!???
LED flash turned on and stayed that way.
I wanted to press reset button and came to the conclusion the phone is curved...
How???
Screen doesnt turn on, Computer doesnt detect it.
Lets press Reset button.
Led goes off. But nothing else works anymore.
Volume up and power or volume down doesnt work either.
Sony says i got to contact them and send the phone.
Wich will i quess 100% result into me paying a big amount of money to fix it...

The phone doesnt turn on and has items that are not allowed to be seen by others (classified) .
I got to send it to the insurance company.
Anybody knows how to get these files of the phone?
Computer doesnt see it. And it doesnt turn on.

damitch300 said:
The phone doesnt turn on and has items that are not allowed to be seen by others (classified) .
I got to send it to the insurance company.
Anybody knows how to get these files of the phone?
Computer doesnt see it. And it doesnt turn on.
Click to expand...
Click to collapse
Nobody has an answer to this? :S

damitch300 said:
Nobody has an answer to this? :S
Click to expand...
Click to collapse
I do,
Unless you can connect it to another device that recognises it then the data is lost.

damitch300 said:
In the 4 years time i NEVER broke a Smarthphone and only a single scratch in the screen.
This is the first of the (Iphone1-Sony x10-Samsung note 1, note 2, now x1) 5 smarthphones to have a fully scratched screen and broke down.
Im sure of the fact that the upcoming year i wont be having a smarthphone of this premium class or insurance must cover it (I doubt it)
I noticed my Xperia Z1 was heavenly scratched today.
Then i went looking for XDA to say this issue and the screen went weird.
The touchscreen did what he wanted and not me. So i became angry.
How the **** can this happen!
Then the screen went off. I was like W T Hell!???
LED flash turned on and stayed that way.
I wanted to press reset button and came to the conclusion the phone is curved...
How???
Screen doesnt turn on, Computer doesnt detect it.
Lets press Reset button.
Led goes off. But nothing else works anymore.
Volume up and power or volume down doesnt work either.
Sony says i got to contact them and send the phone.
Wich will i quess 100% result into me paying a big amount of money to fix it...
Click to expand...
Click to collapse
How the hell did you do that to your phone? It looks utterly destroyed!

Sean473 said:
How the hell did you do that to your phone? It looks utterly destroyed!
Click to expand...
Click to collapse
It dropped from half waist-shoulder (Chest?) height onto the shower mat.
It came out after it as a curved phone.
It is utterly destroyed. Not even a single piece of glass is broken.
The inner part is broken thought...
When i press power button it lowers the brightness of the flash light.
But i dont need the data inside the phone.
I need to get RID of it.
So the insurance company cant get it.
How can i do this?
I cant touch the phone ferther (Breaking it more). If i was allowed i would do it...

Jesus... I better get a case for mine...

Sean473 said:
Jesus... I better get a case for mine...
Click to expand...
Click to collapse
I took my case of before dropping it...
If i get a new one. If... I am never going to take it off.
But look at this:
Phone 100% intact. Except for the insides.
So the outside is strong as hell. Better then any other phone.
But the inside wich is the most important of a phone... Yeah you know it.
My Note 2 had some paint of the sides (grey bezel). Costed me 25 euros and 4minutes to replace.
This phone on the other hand.
I either have it insured 100% (own fault) and have to pay 250 own risk. Or i dont get it insured. (Insurance for everything in the house including electronics)
My phone insurance was still on Note 2. I just had the Xperia Z1 new and didnt put it over yet.
F my life!
If it isnt insured. Well i still got a Sony ericsson Cybershot K770 wich is like??? 7-8 years old...
I cant pay 700 euros for a new premium phone

damitch300 said:
It dropped from half waist-shoulder (Chest?) height onto the shower mat.
.
Click to expand...
Click to collapse
goto love this.. you dropped your phone and are asking for a software repair..
sort it with your insurance, and if you don't have insurance, tough!

New pictures and a video.
In the video you can see it isnt straight anymore at all.
It is curved like the Samsung galaxy curve. But then the lenght direction instead of the weidth.
I hate it to see it like this.
And i gave my Galaxy note 2 to my dad as birthday present. But i have to get it back now for a few days till i got a cheaper replacement for my Sony or insurance cover.
I got a budget of 200,- atm for a new phone if i must.
So i hope i can get atleast 500 euro out of insurance or full cover of the 750 euros.
But i wont be buying an Sony Z1 anymore if i can choose.
I am going back to plastic phones.
They are more premium to me then this junk...
How can a phone go in a curve like this from such a height???

I hope Sony replaces it. Apple replaces an iPhone for 150€, not matter what you did to it.
I don't want to put my Z1 into an ugly case...

gregbradley said:
goto love this.. you dropped your phone and are asking for a software repair..
sort it with your insurance, and if you don't have insurance, tough!
Click to expand...
Click to collapse
I think you must be blind.
I am ASKING HOW TO GET MY DATA OFF. Not a software repair.
There is classified data on the phone. I need to get it out.
I am not saying i need the software fixed so it runs again.
There is something snapped inside or popped out of the flex cable connectors.
And i am not going to open it so my insurance will say get lost.

damitch300 said:
I think you must be blind.
I am ASKING HOW TO GET MY DATA OFF. Not a software repair.
There is classified data on the phone. I need to get it out.
I am not saying i need the software fixed so it runs again.
There is something snapped inside or popped out of the flex cable connectors.
And i am not going to open it so my insurance will say get lost.
Click to expand...
Click to collapse
Simple answer to your question is no, the only thing you can try and do and thats if your phone will even do this is to use flashtool to flash a firmware and this will wipe your phone atleast all your "classified data" will be deleted. If the phone is that messed that it wont do that then your stuck im afraid....sorry

sofir786 said:
Simple answer to your question is no, the only thing you can try and do and thats if your phone will even do this is to use flashtool to flash a firmware and this will wipe your phone atleast all your "classified data" will be deleted. If the phone is that messed that it wont do that then your stuck im afraid....sorry
Click to expand...
Click to collapse
Snitzels.
Nobody detects the phone.
Well maby its that far that nobody will ever get it.
Or i can try and ask if they burn it right away.
I know one of the persons working there. Will do that then.
Thanks peeps.
And dont forget use a case or get the Sony Xperia Z1 Curve!:crying:

damitch300 said:
I think you must be blind.
I am ASKING HOW TO GET MY DATA OFF. Not a software repair.
There is classified data on the phone. I need to get it out.
I am not saying i need the software fixed so it runs again.
There is something snapped inside or popped out of the flex cable connectors.
And i am not going to open it so my insurance will say get lost.
Click to expand...
Click to collapse
I am not blind, if you LOOK I already answered your question about this.

Classified data should be encrypted.. Too bad this happened
Sent from my C6903 using Tapatalk

Are you 100% that you didn't had it in a rear pocket and sat on it?
Then the sealings was compromised and the phone died in the shower?
It sounds more likely than if a drop did all that hardware damage...
Sent from my C6903 using XDA Premium 4 mobile app

pshdo said:
Are you 100% that you didn't had it in a rear pocket and sad on it?
Then the sealings was compromised and the phone died in the shower?
It sounds more likely than if a drop did all that hardware damage...
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I thought the same. That kind of bend does not occur from a drop within reasonable hight, not even beyond so. It looks just like it's been in a back pocket and sat on, almost forcibly so.
Sent from my GT-I8190N using Tapatalk

Exactly my thought...
This phone with it's weight not even being 200g, don't build up the force form dropping to bend it self...
Sent from my C6903 using XDA Premium 4 mobile app

pshdo said:
Exactly my thought...
This phone with it's weight not even being 200g, don't build up the force form dropping to bend it self...
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Exactly!
Sent from my GT-I8190N using Tapatalk

Half of screen not working

I've had a strange bug since I got the phone that I'm wondering if anyone else has seen (don't think it is hardware).
I can reproduce it every morning after I wake up. Conditions are as follows:
Phone is on the clock daydream while charging. I use Sleep As Android as my alarm. Every morning when my alarm is going off and I reach for my phone half of the screen is not working and or black.
I just had a recurrence of this in the xda app after I lost wifi connection and was exciting a thread (pressing the back button) during the handoff to LTE. Easy fix is to just hit the power button to turn the screen off then turn it back on. Works right away.
Anyone seen or read about anything similar?
Thanks!

I made a post earlier about screen touch issues and this is one of mine as well. I can't reproduce it like you can but the right half of the screen just drops off to touch.

Have you seen the half (or third) of the screen go completely black? Seriously Wtf. I've only had it happen probably 4 times.... Comes back on immediately and worms as expected if I press the power button twice.

EmperorX said:
Have you seen the half (or third) of the screen go completely black? Seriously Wtf. I've only had it happen probably 4 times.... Comes back on immediately and worms as expected if I press the power button twice.
Click to expand...
Click to collapse
Sounds like you have the ATT model which was recalled for that very reason.
http://www.droid-life.com/2014/11/2...p-nexus-6-inventory-back-due-to-software-bug/

hsj1906 said:
Sounds like you have the ATT model which was recalled for that very reason.
http://www.droid-life.com/2014/11/2...p-nexus-6-inventory-back-due-to-software-bug/
Click to expand...
Click to collapse
Picked it up from tmobile on Wed morning.
Also, those issues seem different from what I read.. Screen is *completely* black and they get stuck. Mine works fine 100% except when I wake up with the prior conditions (over night, phone is on clock daydream, dimmed and I am woke up with Sleep As Android alarm). It has only happened once in any other circumstance. Also, my phone updated to LRX21O upon first boot.
At this point I can't tell if it is software or hardware... Not sure how tmobile handles this as I bought directly from them (no insurance as of yet) or if I go straight to Motorola?
I just wish I could conclusively rule out a hardware issue.

I'm having a similar issue. It seems to definitely be intermittent though. Also, I've only experienced it when my phone is in landscape mode. It goes back to normal when I flip it to portrait mode.
Did you ever find anything else out about the issue OP?

trustinhate said:
I'm having a similar issue. It seems to definitely be intermittent though. Also, I've only experienced it when my phone is in landscape mode. It goes back to normal when I flip it to portrait mode.
Did you ever find anything else out about the issue OP?
Click to expand...
Click to collapse
Nothing other than what is in here. Still happens to me, though much less frequently. Hoping the 5.1 update rumored for Feb solves some of the quirks.

I honestly think this is a hardware issue of some sort. I had my original Nexus 6 for weeks and throughout heavy usage, I never had any issues. The first day I received a replacement device from Google, half of my screen would freeze/go black when in landscape watching videos, playing games, and sometimes even browsing the web. This was with 100% stock ROM and kernel without root (which rules out that being an issue). I tried reflashing the stock image and the issue still persists.
I contacted the GPS customer service last night and ordered another replacement device. This is issue is certainly specific to this phone, my first device was used heavily and this never happened even once.

I am convinced it is hardware as well.
I am experiencing the same issue with my phone and opened a ticket with Google yesterday and I want mine replaced. It's not just the Nexus 6 that's suffering from this as some Droid Turbo users are experiencing it as well.

lianw said:
I am convinced it is hardware as well.
I am experiencing the same issue with my phone and opened a ticket with Google yesterday and I want mine replaced. It's not just the Nexus 6 that's suffering from this as some Droid Turbo users are experiencing it as well.
Click to expand...
Click to collapse
Same thing here. Tmobile 64 GB nexus 6. Bought mine from T Mobile, but they don't have a replacement to send me, so I contacted Motorola, and they sent me a new one that arrives tomorrow. I hope the same thing doesn't happen with this one.
Sent from my Nexus 6 using XDA Free mobile app

Look on the positive side of things, 50% less battery drain due to screen usage...

I still think this is, in my case, specifically software. Other people have reported different issues that are most likely hardware, don't think mine is. Also it has only happened two or three times in the past month, seems to with screen on and rotation occurring at the same time, though I can't confirm or repro reliably.

Well, just had my replacement processed over the phone. Only potential issue is that they said it may be a refurbished device. Anyone know how/if there is a way to tell??

I am not sure if this is somehow related-but my first Nexus 6 I got from t-mobile was working fine and on the second day of owning it the touch screen stopped working! I mean it won't register any touch whatsoever! The phone was just charging and I just used it like 30min ago....tried rebooting, resetting-nothing helped-went to a t-mobile store and replaced with a new one. The second one works...for now. The strange part is that they were no issues-it worked flawlessly and all of a sudden just stopped responding to touch.
I have never experienced issues like this with any smartphone in my life-I have owned android smartphones ever since the G1 was released...

Sleeepy2 said:
Well, just had my replacement processed over the phone. Only potential issue is that they said it may be a refurbished device. Anyone know how/if there is a way to tell??
Click to expand...
Click to collapse
T mobile didn't have any available devices to send me, so I contacted Moto. Moto sent me a brand new phone.Build date is December 16th. So far no problems, but I just got it today. I'll report back if anything goes wrong.
Sent from my Nexus 6 using XDA Free mobile app

NastyNeil said:
T mobile didn't have any available devices to send me, so I contacted Moto. Moto sent me a brand new phone.Build date is December 16th. So far no problems, but I just got it today. I'll report back if anything goes wrong.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Where do you see the Build date?

Sleeepy2 said:
Where do you see the Build date?
Click to expand...
Click to collapse
On the box. Under the barcodes.
Sent from my Nexus 6 using XDA Free mobile app

NastyNeil said:
On the box. Under the barcodes.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Thanx :good:

NastyNeil said:
On the box. Under the barcodes.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Can you post a picture of where? I don't see any dates listed on the box.

On the bottom right just before SeQ#
But a better way to check is to boot into the bootloader/fastboot hit valume down until you see barcode then push power.
For me the date it shows is 1 day before the date on the box. The box says 2014-11-16 bootloader says 2014-11-15.