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HTC one camera purple tint any idea?

my HTC one have purple and red tint when in low light
anyone have any idea?u guys can try cover your lens while in camera mode
see have any red or purple tint like me just wish there a solution on it

http://forum.xda-developers.com/showthread.php?t=2317507
Already solved here as best it can be IMO...
Sent from my HTC One using xda app-developers app

This is a hardware problem, the only way to properly fix it is to get a new phone. When the lens is completely covered, you're supposed to see just black.

I have the same problem only after 4.2 update as i look back to my other night scene photos before the update, everything is fine even at ISO 1250 still no purple tintng. After the update it appear all over the place even in ISO 400. I hope HTC can come up with an update to solve the camera issue. This is bad for HTC.

get your piece replaced within 14 days of purchase. or else you'll have to send your phone to service center.
I had the exact same problem with my HTC ONE. i tolerated it for 2 months then cud'nt take it anymore. Took it to service center and told them that i want my camera sensor replaced. Got my phone 7 days later with perfectly functioning camera!!

surajhawk said:
get your piece replaced within 14 days of purchase. or else you'll have to send your phone to service center.
I had the exact same problem with my HTC ONE. i tolerated it for 2 months then cud'nt take it anymore. Took it to service center and told them that i want my camera sensor replaced. Got my phone 7 days later with perfectly functioning camera!!
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Click to collapse
May I know how's your device now? Does the purple tint show again after a period of time?
Got a replacement, however, using for a while, the same problem happens again! It's like an endless recycle.

sshih said:
May I know how's your device now? Does the purple tint show again after a period of time?
Got a replacement, however, using for a while, the same problem happens again! It's like an endless recycle.
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Click to collapse
Hi, the camera issue will be fixed with the Android 4.3 update
Fix for HTC One camera issues coming with Android 4.3 update
Cheers

FAT4LITY87 said:
Hi, the camera issue will be fixed with the Android 4.3 update
Fix for HTC One camera issues coming with Android 4.3 update
Cheers
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Click to collapse
Nope.. Software will not fix this problem. Replace the phone.
*s¡gned

FAT4LITY87 said:
Hi, the camera issue will be fixed with the Android 4.3 update
Fix for HTC One camera issues coming with Android 4.3 update
Cheers
Click to expand...
Click to collapse
mrrick said:
Nope.. Software will not fix this problem. Replace the phone.
*s¡gned
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Click to collapse
More specifically, the 4.3 update attempts to fix it, does change it a bit, but does not completely fix the problem. I updated, it now goes black if I put it on a table but there is still noise in low light shots. I hear htc may be working on another OTA but this one may work better for some than others depending on how bad the issue was.
It is definitely a hardware issue, but it should be more addressable than this by software because it's just a matter of "ignoring" the noise. I have a camera at work that does exactly that when it has the same red noise issue.
Sent from my HTC One using xda app-developers app

Xerro-Five said:
More specifically, the 4.3 update attempts to fix it, does change it a bit, but does not completely fix the problem. I updated, it now goes black if I put it on a table but there is still noise in low light shots. I hear htc may be working on another OTA but this one may work better for some than others depending on how bad the issue was.
It is definitely a hardware issue, but it should be more addressable than this by software because it's just a matter of "ignoring" the noise. I have a camera at work that does exactly that when it has the same red noise issue.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
only problem is that its hard for software to distinguish what is noise and whats not

Screen Tint - Yellow/Bluish Screen

Hi,
I purchased a HTC one back in May which is the one of the left. I had some problems with the usb cable
not staying so Rogers sent me a replacement device. The 2nd replacement had a Yellow tint so then Rogers
sent me a third device with the same tinting.
I prefer the more bluer tint however which is the one that is defective? The Blueish or the Yellowish?
I have searched the web and have found little information, mostly on other HTC Devices.
Any input would be greatly appreciated

http://forum.xda-developers.com/showthread.php?p=39461598

Same with me (also with Rogers), and got 3 phones with 3 different colour temperatures. However, the other factors (build quality) is more important to me. When you get used to it, you probably cannot tell which colour temperatures you have.

Well I think it has to do with both phones that were sent me were Refurbished and my original one was to be
covered by their product protection plan (Asurance) however Rogers made an error and setup the wrong line on my
account so I could not put through a valid claim. So with the two phones that have been sent to me I have been
looking over them with a fine tooth comb.
BB88 said:
Same with me (also with Rogers), and got 3 phones with 3 different colour temperatures. However, the other factors (build quality) is more important to me. When you get used to it, you probably cannot tell which colour temperatures you have.
Click to expand...
Click to collapse

BenPope said:
http://forum.xda-developers.com/showthread.php?p=39461598
Click to expand...
Click to collapse
Thank-You this mades sense of it all now.

kpms said:
Well I think it has to do with both phones that were sent me were Refurbished and my original one was to be
covered by their product protection plan (Asurance) however Rogers made an error and setup the wrong line on my
account so I could not put through a valid claim. So with the two phones that have been sent to me I have been
looking over them with a fine tooth comb.
Click to expand...
Click to collapse
Why did Rogers send you refurbished phone? How do you know they were refurbished?

BB88 said:
Why did Rogers send you refurbished phone? How do you know they were refurbished?
Click to expand...
Click to collapse
The boxes that were sent to me were in Rogers "Red" boxes along with a disclaimer that they were refurbished devices.
They had to send me devices as they made an error with their "premium" device protection plan and I had a claim and the
3rd party insurance company would not honour based on Rogers error. The first device they sent me had to go back because
of the screen tint and that there was a large scratch on the back side of the device.

same issue, I've bought a black international unlocked HTC ONE from amazon.uk around 3 months ago, today I received a new HTC ONE (because the old one have a low charging issue).
I see on new HTC ONE display a strong yellow tint .... so the difference between two screens is big! .. see the image below:
https://dl.dropboxusercontent.com/u/548546/IMG_0028.JPG
so is possible that I must have to wait only for the adhesive to dry? I do not remember that with my first HTC I had this problem...
How can I try to fix? how can I check what brand of display was on the two HTC?

Had this happen also with AT&T personally prefer the cold/blueish tint. Just my personal preference. Couldnt stand the Yellow whites
Sent from my HTC One using XDA Premium 4 mobile app

[Q] About to buy HTC ONE, few questions.

Hi guys, I'm about to buy a second hand HTC ONE but I heard that trhe camera has a defect, purple tint.
-How can I check if it does have the defect?
-Is it something that happens over time?
-Is there anything I should know before I make this purchase?
Thank you!

Basically everything can be found in this thread: http://forum.xda-developers.com/showthread.php?t=2465651
If it has the faulty sensor, it'll produce purple images (try covering the lens or use dark environment.

davebugyi said:
Basically everything can be found in this thread: http://forum.xda-developers.com/showthread.php?t=2465651
If it has the faulty sensor, it'll produce purple images (try covering the lens or use dark environment.
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Click to collapse
Thank you for replying, this is bad. I'm really reluctant to buy this second hand phone now. Does it happen over time or do some devices just come with it?

Depends on when it was made and probably market region. But in the thread I posted there are instructions how to check it.
I never checked mine, because it's easy to tell that I have a faulty one

davebugyi said:
Depends on when it was made and probably market region. But in the thread I posted there are instructions how to check it.
I never checked mine, because it's easy to tell that I have a faulty one
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Click to collapse
Okay, thanks. Is there anything else I should know?

Jheysus said:
Hi guys, I'm about to buy a second hand HTC ONE but I heard that trhe camera has a defect, purple tint.
-How can I check if it does have the defect?
-Is it something that happens over time?
-Is there anything I should know before I make this purchase?
Thank you!
Click to expand...
Click to collapse
Buy it from eBay. If it comes with a faulty camera you can easily get your money back.
Sent from my HTC One using XDA Premium 4 mobile app

[Q] Is it worth to buy this phone?

Hello guys! I have a question
Is it worth to buy this phone? I start to think this phone is good (and looks like old htc sensation xe its cool) but then i saw its not really popular...
As i saw Venom had only one rom for it (but they dont want to update the rom) [not sure because its perfect or they dont care anymore]
I think soon i'll buy a new phone cause my phone start to kill me.... So what u guys think? worth to buy?
This phone unpopular cuz m8 or unpopular cuz bad phone?
Thanks for the answers!
[And sorry for my bad grammar]

princesama1 said:
Hello guys! I have a question
Is it worth to buy this phone? I start to think this phone is good (and looks like old htc sensation xe its cool) but then i saw its not really popular...
As i saw Venom had only one rom for it (but they dont want to update the rom) [not sure because its perfect or they dont care anymore]
I think soon i'll buy a new phone cause my phone start to kill me.... So what u guys think? worth to buy?
This phone unpopular cuz m8 or unpopular cuz bad phone?
Thanks for the answers!
[And sorry for my bad grammar]
Click to expand...
Click to collapse
Personally, I am very happy with the purchase. The phone itself is fantastic. The problem, IMO, is marketing. This phone came out shortly after M7 and only for Asian markets. M7 was the international flagship that received all the attention and this one was left in the shadow.
This means that you won't find many ROMs or other stuff for this phone, but personally, I don't mind this, I think it's just fine even with the stock system with a few small modifications.

Thanks for the answer! Then i think if i'll have money i'll buy this phone
[Long time ago my senastion xe died and this phone looks like same but better]
Is there something that you dont like in this phone?
Laggs/Freeze/ bad game support/ "heat if u use too much"? or anything?

princesama1 said:
Thanks for the answer! Then i think if i'll have money i'll buy this phone
[Long time ago my senastion xe died and this phone looks like same but better]
Is there something that you dont like in this phone?
Laggs/Freeze/ bad game support/ "heat if u use too much"? or anything?
Click to expand...
Click to collapse
Well, there are a few things, such as the battery drain in Android 4.4, but I fixed that on my phone. Then there's the inconvenient placement of the power button (it's somewhat difficult to reach at the very top of the phone), but there's also a kernel for that.
Also, there's the purple camera issue, which is apparently a hardware problem and the only way to get it fixed is to send your phone to a service center to get the camera replaced. Mine does that too and I haven't found the time/motivation to send the phone for a repair yet; I don't use the camera that often.
Finally, there's a slight backlight bleed from the capacitive buttons. I hardly ever notice that, though, because you'll only see that at night when your screen is very dark and moreover you can dim the button backlight to reduce the effect.

Thanks for the answer!
"purple camera issue" its for your phone only or all phone may have this problem?
"slight backlight bleed from the capacitive buttons." I cant imagine this what is that?
http://www.notebookcheck.net/fileadmin/_processed_/csm_IMAG0838_c68bdcdc57.jpg like this? so mobil screeen lock but still light on buttons?
Same question: this is your phone ony or all phone have this?
These quiet big problems tho

princesama1 said:
Thanks for the answer!
"purple camera issue" its for your phone only or all phone may have this problem?
Click to expand...
Click to collapse
This is a rather common issue with both the M7 and Butterfly S. Try to look around the forum, you'll find this has happened to a lot of people. Only today I have noticed mine started doing it too, which is too bad, since my warranty expired only a short while ago. I suppose I'll try to send it for a repair anyway, once I get a backup phone.
And since you don't seem to be familiar with this, it only happens in low light.
For reference, here are two pictures just snapped with my camera. In the first one you can only see a very subtle tint around the edges while the second one is almost entirely purple, with only a small change in the amount of light captured.
princesama1 said:
"slight backlight bleed from the capacitive buttons." I cant imagine this what is that?
http://www.notebookcheck.net/fileadmin/_processed_/csm_IMAG0838_c68bdcdc57.jpg like this? so mobil screeen lock but still light on buttons?
Same question: this is your phone ony or all phone have this?
Click to expand...
Click to collapse
When the screen is completely black and the capacitive buttons' backlight is on, you'll see a faint light near the bottom edge of the screen (from the direction of the buttons). It appears to happen with all phones, but as I said, it is only noticeable when the screen is completely black. I, for example, only see this for about a second after I turn the display off, because the buttons' backlight turns off with a slight delay.

Thanks! (its looks like a pic with instagram xD)
I think maybe ill wait for buying these kind of serious problems.
If you could buy this or m8 which would u choose?

At this point the HTC E8 is a much better buy if you can get it cheaper.

princesama1 said:
Thanks! (its looks like a pic with instagram xD)
I think maybe ill wait for buying these kind of serious problems.
If you could buy this or m8 which would u choose?
Click to expand...
Click to collapse
At this point, I suppose I'd go with M8, but mostly because of the one-year difference.
By the way, I'll add one more thing about the purple camera problem – it has been reported numerous times that after replacing the camera the problem hasn't reappeared. Also, I suppose phones manufactured after a certain date shouldn't be affected by this, but this is just speculation on my part.
FYL21 said:
At this point the HTC E8 is a much better buy if you can get it cheaper.
Click to expand...
Click to collapse
Yes, but keep in mind that the E8 is, again, not an international phone, but only for certain markets, so it's unlikely to get a lot of attention around here.

koniiiik said:
Yes, but keep in mind that the E8 is, again, not an international phone, but only for certain markets, so it's unlikely to get a lot of attention around here.
Click to expand...
Click to collapse
Yes I know, it depends where princesama1 is from. It's already been released in India, China, and has been announced for Taiwan and Russia. Except Russia, the Butterfly s was available in these markets.
They announced the J Butterfly today in Japan, it seems to be basically an E8 with dual 13MP cameras, waterproofing. Not sure if it has IR blaster or a bigger battery.

Thanks for the answers! If i'll have enough money probaly go with m8 (but with that i dont like that it dont have capacitive buttons only touch screen) if not ill go with Butterfly s

Root cause of the purple camera tint?

Has anyone found a fix or the root cause of the purple image tint on the camera? I bought a new camera and it is worse then the original? Does the problem actually have to do with the camera or is something else?
Thanks

og style said:
Has anyone found a fix or the root cause of the purple image tint on the camera? I bought a new camera and it is worse then the original? Does the problem actually have to do with the camera or is something else?
Thanks
Click to expand...
Click to collapse
Before your camera quality went down hill did you do any upgrades ???

I didn't do any upgrades. I noticed that over time the pictures starting getting out of focus then the purple tint started.
Thanks

og style said:
Has anyone found a fix or the root cause of the purple image tint on the camera? I bought a new camera and it is worse then the original? Does the problem actually have to do with the camera or is something else?
Thanks
Click to expand...
Click to collapse
Try this fix with the original camera :
http://forum.xda-developers.com/htc-one/general/how-to-htc-one-m7-purple-tint-fix-t2817607

I will give that a try. Thanks

og style said:
Has anyone found a fix or the root cause of the purple image tint on the camera? I bought a new camera and it is worse then the original? Does the problem actually have to do with the camera or is something else?
Thanks
Click to expand...
Click to collapse
This has been covered many many times.
Software changes can help to mask the problem.
But the real problem is a faulty sensor, which is why HTC covers this under warranty and have openly admitted to the issue.
They have to replace the sensor for a better one, to truly fix the issue.
Heat is what makes it show up the most, but its truly a hardware flaw and the only "real" solution is to have it repaired.
Im surprised to see anyone still asking this...as its been covered all over this site and the web.

I figured that was the case from what I read. HTC will not fix my phone for free because I have taken the phone apart and unlocked the bootloader. Is there any place for me to buy the upgraded camera at? I got 2 cameras off ebay and they were both worse thank the one that was in my phone.

og style said:
I figured that was the case from what I read. HTC will not fix my phone for free because I have taken the phone apart and unlocked the bootloader. Is there any place for me to buy the upgraded camera at? I got 2 cameras off ebay and they were both worse thank the one that was in my phone.
Click to expand...
Click to collapse
you need the 3rd edition camera, cant remember the exact model number, but the only place I found it was a site called aliexpress, world wide shipping, sorry but you'll have to search that site yourself..
EDIT: your in luck, found it straight away http://www.aliexpress.com/item/Back...7-Original-new-Free-shipping/32242205804.html

Is this it?
http://www.aliexpress.com/item/Back...7-Original-new-Free-shipping/32242205804.html

og style said:
Is this it?
http://www.aliexpress.com/item/Back...7-Original-new-Free-shipping/32242205804.html
Click to expand...
Click to collapse
yup :good:

thanks