Hi. I live in Europe, I was jealous of you guys, so I ordered Moto on ebay. To save some cash, I ordered locked AT&T version. Everything went great, I was able to unlock the phone, it accepted the sim card, I can make calls and send SMS. So far, so good.
Then I turned on mobile data. And...nothing happend.
To clarify: Using the same sim card, I was able to use mobile data on good old Samsung i9000, so the data is activated. It's there and should work.
So I started looking around in settings, tried turning on the data roaming and looked into the "about phone" section.
Here's what it says:
Mobile Network Type: EDGE
Service state: In service
Roaming: Not roaming
Mobile Network State: Disconnected
Is there something I need to do to "force" the connection, or should I rather discuss this with my mobile network provider?
Thanks for any help
P.S. I tried the usual stuff like reboot and eject sim and put it back, I even switched from ART back to Dalvik, The phone is running latest avaliable KitKat and is not rooted.
daemontus said:
Hi. I live in Europe, I was jealous of you guys, so I ordered Moto on ebay. To save some cash, I ordered locked AT&T version. Everything went great, I was able to unlock the phone, it accepted the sim card, I can make calls and send SMS. So far, so good.
Then I turned on mobile data. And...nothing happend.
To clarify: Using the same sim card, I was able to use mobile data on good old Samsung i9000, so the data is activated. It's there and should work.
So I started looking around in settings, tried turning on the data roaming and looked into the "about phone" section.
Here's what it says:
Mobile Network Type: EDGE
Service state: In service
Roaming: Not roaming
Mobile Network State: Disconnected
Is there something I need to do to "force" the connection, or should I rather discuss this with my mobile network provider?
Thanks for any help
P.S. I tried the usual stuff like reboot and eject sim and put it back, I even switched from ART back to Dalvik, The phone is running latest avaliable KitKat and is not rooted.
Click to expand...
Click to collapse
You didn't mention whether you checked the APN settings. My guess is that because you purchased a locked AT&T device and then unlocked it, you don't have an APN setup for your European provider. APN will be in Settings -> More -> Mobile Networks ->Access Point Names. If you go in there and either there is nothing listed or it's not the APN your mobile provider recommends, you will need to manually create the proper APN. I'm sure a quick Google Search for your provider's APN settings on Android will get you the answer.
mickliq said:
You didn't mention whether you checked the APN settings. My guess is that because you purchased a locked AT&T device and then unlocked it, you don't have an APN setup for your European provider. APN will be in Settings -> More -> Mobile Networks ->Access Point Names. If you go in there and either there is nothing listed or it's not the APN your mobile provider recommends, you will need to manually create the proper APN. I'm sure a quick Google Search for your provider's APN settings on Android will get you the answer.
Click to expand...
Click to collapse
I knew I was missing something important "Copied" the APN settings from old phone and it worked like charm. Thanks a lot
Interesting thing is that on that old Samsung, I tried new ROM every month or so and never had this problem. The phone just "knew" what to do. Guess these are the perks of unlocked devices, right?
daemontus said:
I knew I was missing something important "Copied" the APN settings from old phone and it worked like charm. Thanks a lot
Interesting thing is that on that old Samsung, I tried new ROM every month or so and never had this problem. The phone just "knew" what to do. Guess these are the perks of unlocked devices, right?
Click to expand...
Click to collapse
Glad that worked. Correct, Custom ROM's often self-provision based on a database of Carrier/APN's.
Related
Hi everyone. I have been doing a tonne of reading trying to figure out a couple of things for my Treo 750.
It is a Rogers phone for which I paid an online service provider to unlock. I am using my FIDO SIM in it without any problems.
It says I am always roaming and although assurances from FIDO I won't be charged Roaming fees, it gets kind of annoying everytime I check my email that it tells me I am roaming and asks if I am sure I want to do this....
So, I understand there is carrier specific info in the carrier.pxp file. I am told the Rogers network code is in this file.
Am I able to edit this to include the FIDO network code 302370 so the phone doesn't think it is always roaming?
Would it be better to unbrand / unlock the phone to WM6.1 via the methods I see here in the forums? [dubLeE's method].
Thanks everyone,
Ryan
It has nothing to do with your phone. It's the fact you are using the Fido GSM card on a Rogers network. It has nothing to do with whether your phone is locked or unlocked, and changing the carrier code won't do anything.
To disable the roaming network check when you check email, from Outlook Mobile go to Tools -> Options, choose the email account you've setup, then go to Send/Receive Schedule -> Advanced Settings -> check "Use automatic send / receive schedule when roaming"
Hi number16. Thanks for the reply.
The "Use automatic send / receive schedule when roaming" doesn't seem to prevent the "You are currently roaming. Synchronizing may result in additional charges" dialog box when the schedule is set to manual. In fact, the checkbox is greyed out and not selectable with a manual schedule. Even with an automated schedule configured, you are still prompted when doing a manual send/receive.
I was thinking that if the phone was configured such that it thought its' home network carrier code was the FIDO code, it wouldn't consider me roaming.
Anyways, sounds like I am stuck with it. Thanks again for the info
I have the exact same problem with my work Exchange email on a Rogers Touch Diamond. The roaming has to be defined by the ROM or registry. When I put my Fido SIM in a Rogers Samsung Jack flashed with the Fido ROM, there is no issue with roaming.
Hi there,
Same issue here, I am using my unlocked Treo 750 from Rogers on Bell network.
It works fine, except for the roaming issue.
How to get rid of that triangle icon on the top?
Were you able to edit the carrierDB.pxp file?
Please help.
Did you change your network settings over to the correct settings for the network of the SIM card you are using?
Unlocking a phone will allow other SIM cards to work, but if you don't change your network settings, then the phone will still try to connect to the Rogers network.
How do i unlock the network, i have a samsung corby phone which is rogers based and am using a fido sim card. Everything works except the internet which comes up as network error. please let me know if you can help. email- [email protected], thank you.
alyssaripley18 said:
How do i unlock the network, i have a samsung corby phone which is rogers based and am using a fido sim card. Everything works except the internet which comes up as network error. please let me know if you can help. email- [email protected], thank you.
Click to expand...
Click to collapse
This is a Palm Treo 750 forum. You should find a forum specific to your handset for exact instructions.
In general, your phone probably has a 'Settings' menu which would have some sort of option to edit your network settings. That's where you would make the change. You would have to get the proper settings from Fido.
startngate said:
Did you change your network settings over to the correct settings for the network of the SIM card you are using?
Unlocking a phone will allow other SIM cards to work, but if you don't change your network settings, then the phone will still try to connect to the Rogers network.
Click to expand...
Click to collapse
If I have the APN set to the one for the network of the SIM Card I am using then will I not get charged roaming?
Is it possible for it to actually be roaming and me not knowing about it?
Yes, this sounds like a stupid issue, but I find it incredibly bizarre. I'm not really tech-savvy, especially with phone hardware, and I've searched through the forums for any possible answers with no luck.
My Note is actually the Korean LTE, SHV-E160K, running stock ICS 4.0.3. I have not rooted it or done anything to the phone. My current service provider is Straigh Talk, on the AT&T network. My issue is, I can not get my Note to connect to the ST network while I'm in TEXAS. The phone works perfectly while I'm in California. I've tried countless solutions that I found online, with no dice.
One person told me that it might possible be the ST Network, but the sim in question works with my old unlocked G2 in both Texas and California. So I'm thinking it's the Note that's the issue, but I can't figure out what. I'm going absolutely crazy, and with my limited understanding of phones, I can't think of what else to do.
Any phone-savvy people know what's wrong? Please let me know if I can provide any more info!
ok, check imei if its intact, dial *#06# should be the same as on the box or label below battery. If not it could be blocked. You need samsung to fix it. Or restore an efs backup.
Next to this, check if apn settings are as specified by provider. Go to settings, more,then mobile networks then acces point names. These on some providers can be pushed throught website. Most likely settings are on their website to set manually. sometimes you need to delete(need root) apn and then setup again. I read instances of that.
If provider is not active in the country you are in, then you might need to set it to connect to your preffered network. do that also from mobile networks. Check this anyway.
Next to this Gnote does not have all bands capability, if in a country that provides on band frequency that note does not support you lose connectivity.
You can also check airplane mode on of. Select packet data on of, just data on off. Just to test.
Be carefull with roaming option in settings, cause that allows you to register on different then providers network, you can incur additional roaming costs.
As you see a pletora of possibilities, let me know if it worked, or if you need more info, pm me
Sent from my GT-N7000 using Tapatalk 2
baz77 said:
ok, check imei if its intact, dial *#06# should be the same as on the box or label below battery. If not it could be blocked. You need samsung to fix it. Or restore an efs backup.
Next to this, check if apn settings are as specified by provider. Go to settings, more,then mobile networks then acces point names. These on some providers can be pushed throught website. Most likely settings are on their website to set manually. sometimes you need to delete(need root) apn and then setup again. I read instances of that.
If provider is not active in the country you are in, then you might need to set it to connect to your preffered network. do that also from mobile networks. Check this anyway.
Next to this Gnote does not have all bands capability, if in a country that provides on band frequency that note does not support you lose connectivity.
You can also check airplane mode on of. Select packet data on of, just data on off. Just to test.
Be carefull with roaming option in settings, cause that allows you to register on different then providers network, you can incur additional roaming costs.
As you see a pletora of possibilities, let me know if it worked, or if you need more info, pm me
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Thank you for your suggestions!! I will go through and try them all. Hopefully one will work...I'll let you know my results when I'm done.
I just bought this new sim card.
Am not sure if it is internet ready
but I subscribed to a plan
And was given an activation reply.
I turned on the mobile network on my
Galaxy Note 1 but I noticed that the
Mobile network icon isn't coming up.
But I used it with a different Sim card 3days
Earlier and it worked fine.
Can anyone Help me pls as the days are counting
Already.
Thanks in advance.
Did you check if the apn settings of new provider are installed correctly.
nokiamodeln91 said:
Did you check if the apn settings of new provider are installed correctly.
Click to expand...
Click to collapse
I didn't check the apn settings but is it
Compulsory? If it is. Then I might have to
Go to the office of the network provider.
farayola said:
I didn't check the apn settings but is it
Compulsory? If it is. Then I might have to
Go to the office of the network provider.
Click to expand...
Click to collapse
If the provider's APN details are not in the Samsung ROM then you will need to set them up manually.
Check out the provider's website, the APN details are probably there.
Without the correct APN details in your phone, you don't get mobile data.
Mobile Network problems
FabreFaction said:
If the provider's APN details are not in the Samsung ROM then you will need to set them up manually.
Check out the provider's website, the APN details are probably there.
Without the correct APN details in your phone, you don't get mobile data.
Click to expand...
Click to collapse
Im also having a similar problem with my network service as well. I too need help. I have t-mobile as a service provider and when I place my sim card into the phone it displays "Emergency Calls Only". When Im outside sometimes it switches over to were I can get a signal but the signal is very poor. I called T-Mobile and they thought it was the sim card. I replaced the sim card and Im still having the same problem. Is there any way of fixing the problems
samsung galaxy note gt n7000
jaelparker said:
Im also having a similar problem with my network service as well. I too need help. I have t-mobile as a service provider and when I place my sim card into the phone it displays "Emergency Calls Only". When Im outside sometimes it switches over to were I can get a signal but the signal is very poor. I called T-Mobile and they thought it was the sim card. I replaced the sim card and Im still having the same problem. Is there any way of fixing the problems
Click to expand...
Click to collapse
Some of the carriers a new sim will take minimum 48 hrs to activate. Have you tried a working sim card ? So whatever replacements on Sim card please give 48 hrs before checking. if you really wish to check settings > more settings> Mobile networks> Network operators ---- see if you are able to find your service provider, takes some time to pop out. Select and then check. Also on this same page ensure "Select Automatically" is enabled.
Another thing you need to check is settings > more settings> Mobile networks> select Mobile data if you want data access.... Hope this helps.
By the way Note is a beautiful device, never gets issues unless some external problems....so dont worry.:laugh:
satven21 said:
Some of the carriers a new sim will take minimum 48 hrs to activate. Have you tried a working sim card ? So whatever replacements on Sim card please give 48 hrs before checking. if you really wish to check settings > more settings> Mobile networks> Network operators ---- see if you are able to find your service provider, takes some time to pop out. Select and then check. Also on this same page ensure "Select Automatically" is enabled.
Another thing you need to check is settings > more settings> Mobile networks> select Mobile data if you want data access.... Hope this helps.
By the way Note is a beautiful device, never gets issues unless some external problems....so dont worry.:laugh:
Click to expand...
Click to collapse
The sim I have is active it works in my other phones but my Note. T-Mobile had me do the step you have listed above but the only provider I could find is AT&T not T-Mobile thats when they advised me to changed the sim and they gave me and I still have the same problem.
Hi Everyone,
I got me a used MotoX, a customized version with a back cover and a badgers logo (go badgers!)
Anyway, it worked fine in the US on At&t, it worked fine in Europe, but now i'm in Israel and i can't get it to work on my network. I tried to put in a friend's SIM from another network and it worked just fine, it's just my company's SIM that does not work -> the SIM is recognized, the device is looking for a signal but fails, and tells me that "No Service | Selected network (GOLAN T) unavailable"
My device is an xt1053
The network is Golan Telecom - (google that for the wikipedia page, xda wouldn't let me post the link cuz i'm a n00b)
I have no idea what could be done, i don't even know where to start looking up this problem, or what should i even be looking for...
Any sort of information that might be remotely helpful would be appreciated!
thanks in advance..
Try entering the APN data manually?
nhizzat said:
Try entering the APN data manually?
Click to expand...
Click to collapse
How do i do that? i didn't know that was even possible..
Have you checked what the network mode is set to? Try setting it to automatic.
Settings->Wireless& Networks>More->Mobile Networks
nhizzat said:
Have you checked what the network mode is set to? Try setting it to automatic.
Settings->Wireless& Networks>More->Mobile Networks
Click to expand...
Click to collapse
Thanks a lot mate, i did try that. Nothing.
Do you reckon it might be related to the rom installed? i mean, is there a chance that it would work if i install a custom rom?
It's also possible your network might be blocking the phone's IMEI and/or your SIM. Check your sim with another phone. If sim works then check with your network provider on the status the IMEI (and ask them to unblock it if it is indeed blocked by accident).
You can get the number in settings -> About phone -> Status or you can just dial *#06#
Hello,
My note 8 cannot connect to mobile data. Whenever I activate it, nothing happens I don't get any mobile data signal what so ever. I also checked the APN's configuration with my Mobile carrier and they were unable to solve it.
It should be noted that my note 8 has a stock Canadian firmware and I am using in Morocco with a Moroccan sim card
Khalidbenraiss said:
Hello,
My note 8 cannot connect to mobile data. Whenever I activate it, nothing happens I don't get any mobile data signal what so ever. I also checked the APN's configuration with my Mobile carrier and they were unable to solve it.
It should be noted that my note 8 has a stock Canadian firmware and I am using in Morocco with a Moroccan sim card
Click to expand...
Click to collapse
did you check with your morocco sim does include data from your plan? Also which carrier are you using in Moroccan? it could be either your plan doesn't include data plan or the carrier doesn't have the UMT/LTE band for your note 8
athris said:
did you check with your morocco sim does include data from your plan? Also which carrier are you using in Moroccan? it could be either your plan doesn't include data plan or the carrier doesn't have the UMT/LTE band for your note 8
Click to expand...
Click to collapse
Yes, I still have around 1gig of data available and My plan includes data.
My service provider is INWI and they do have LTE band since The same sim card worked on my previous J5 2016 normally.
I forgot to mention that, After activating mobile data and roaming, I checked the sim status in the setting where I found that Mobile network state is DISCONNECTED and Roaming is not running.
Khalidbenraiss said:
Yes, I still have around 1gig of data available and My plan includes data.
My service provider is INWI and they do have LTE band since The same sim card worked on my previous J5 2016 normally.
I forgot to mention that, After activating mobile data and roaming, I checked the sim status in the setting where I found that Mobile network state is DISCONNECTED and Roaming is not running.
Click to expand...
Click to collapse
Can you test if you can make call or text? if so, i will suggest double check the apn. I checked your carrier in Morocco , you should be able to get HSPA data connection in Canadian Version Note 8(N950W) unless you select (LTE ONLY).
athris said:
Can you test if you can make call or text? if so, i will suggest double check the apn. I checked your carrier in Morocco , you should be able to get HSPA data connection in Canadian Version Note 8(N950W) unless you select (LTE ONLY).
Click to expand...
Click to collapse
I can confirm that I can make phone calls and send texts without a problem.
I checked all options and none worked .
As for the apn, the configuration message was sent to me by my service provider itself.
I performed a factory reset that didn't help too.
Since you can make the call, I don't think it is something wrong with the phone. I checked there's only 1 hspa band and none for lte available for note 8 from your carrier. I guess either double check with the carrier for the apn or maybe the phone just can't pick the b1 hspa signal from your location.
athris said:
Since you can make the call, I don't think it is something wrong with the phone. I checked there's only 1 hspa band and none for lte available for note 8 from your carrier. I guess either double check with the carrier for the apn or maybe the phone just can't pick the b1 hspa signal from your location.
Click to expand...
Click to collapse
I won't mind HSPA since there's not much difference between LTE and HSPA in Morocco. I doubled checked with my carrier today and they told me that I have to wait for 48H for them to look into the issue.
The weird thing is when I used an app called LTE Discovery I found that I do have a signal for LTE band 3 yet I have no internet.
It is mostly the service provider's fault, I think.
Khalidbenraiss said:
I won't mind HSPA since there's not much difference between LTE and HSPA in Morocco. I doubled checked with my carrier today and they told me that I have to wait for 48H for them to look into the issue.
The weird thing is when I used an app called LTE Discovery I found that I do have a signal for LTE band 3 yet I have no internet.
It is mostly the service provider's fault, I think.
Click to expand...
Click to collapse
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
I have never thought of it till now. I'll definitely mention this to my carrier ASAP.
Limeybastard said:
They might be similar to AT &T where they need to recognize the device IMEI number before allowing full data access onto their Network.
Click to expand...
Click to collapse
I checked with my service provider. Unfortunately, they don't need to recognize the IMEI number.
They tried to shift the blame to my phone saying that I might have a faulty device. It doesn't make any sense.
Khalidbenraiss said:
I checked with my service provider. Unfortunately, they don't need to recognize the IMEI number.
They tried to shift the blame to my phone saying that I might have a faulty device. It doesn't make any sense.
Click to expand...
Click to collapse
First thing I'd do is research and see if it's true what your service provider told you. It might not be. Second use another sim from another network in your device. Third borrow someone else's IMWI sim and use it in the note 8. Also check APN again.
Did the phone receive 4G or LTE prior to coming to Morocco with the same device?
I also don't fully understand on your earlier post about the phone status not being roaming. It shouldn't be roaming status if using a local sim card.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
First thing I'd do is research and see if it's true what your service provider told you. It might not be. Second use another sim from another network in your device. Third borrow someone else's IMWI sim and use it in the note 8. Also check APN again.
Did the phone receive 4G or LTE prior to coming to Morocco with the same device?
I also don't fully understand on your earlier post about the phone status not being roaming. It shouldn't be roaming status if using a local sim card.
Click to expand...
Click to collapse
I still haven't tried another INWI nor another Moroccan sim card.
I have no idea whether or not it received 4G Before coming to Morocco since I won the phone from a Dbrand's giveaway. I think it's brand new.
Shouldn't roaming be active when you activate it in menu ?
I turned on mobile data roaming and nothing happens. Check the picture for details.
I turned off my Data Roaming and the Mobile network state remained the same - connected. I'd think " Mobile network state " has anything to do with roaming being on or off unless one is roaming out of their Network onto another network.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
I turned off my Data Roaming and the Mobile network state remained the same - connected. I'd think " Mobile network state " has anything to do with roaming being on or off unless one is roaming out of their Network onto another network.
Click to expand...
Click to collapse
I turn them on and off yet their status remain disconnected. I understand why.
I really don't understand how to get mobile data working on my phone.
Hopefully someone else will try and assist.
In the meantime
On the phone dialer enter *#0011# and *#2263#
Also, the mobile network state will be disconnected if you are connected to WiFi.
Should get the following screen.
Also make sure that the correct APN is entered and active / selected.
Then try and go to the connections menu and toggle lte/3g/2g... to 2 or 3 g and back to to 4g to see what happens.
Also make sure Mobile Data is turned ON.
Go-to settings then search for Mobile Data.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
Hopefully someone else will try and assist.
In the meantime
On the phone dialer enter *#0011# and *#2263#
Also, the mobile network state will be disconnected if you are connected to WiFi.
Should get the following screen.View attachment 4398676View attachment 4398677
Also make sure that the correct APN is entered and active / selected.
Then try and go to the connections menu and toggle lte/3g/2g... to 2 or 3 g and back to to 4g to see what happens.
Also make sure Mobile Data is turned ON.
Go-to settings then search for Mobile Data.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Thanks a lot for your efforts.
It turned out that my service provider does not support the bands on my note or something.
I tried an other provider's sim and that worked like charm.
Again thanks alooot for your efforts.
Khalidbenraiss said:
Thanks a lot for your efforts.
It turned out that my service provider does not support the bands on my note or something.
I tried an other provider's sim and that worked like charm.
Again thanks alooot for your efforts.
Click to expand...
Click to collapse
That's weird as when I checked Frequency check website with device sm-n950W and your service provider INWI , it lists it as fully compatible. The other Moroccan networks were not though.
This would be the second instant whereby Frequency check has got it wrong. First being Samsung device I used to own.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
That's weird as when I checked Frequency check website with device sm-n950W and your service provider INWI , it lists it as fully compatible. The other Moroccan networks were not though.
This would be the second instant whereby Frequency check has got it wrong. First being Samsung device I used to own.
Click to expand...
Click to collapse
I checked the frequency myself and I came to the same conclusion.
I was only told today by an INWI agent that devices from Canada and USA always face the same issue.
I triend orange which didn't work too. Gladly, IAM worked as it is the largest and oldest network in Morocco.
From now on, I won't believe what websites say till I see for myself.
Khalidbenraiss said:
I checked the frequency myself and I came to the same conclusion.
I was only told today by an INWI agent that devices from Canada and USA always face the same issue.
I triend orange which didn't work too. Gladly, IAM worked as it is the largest and oldest network in Morocco.
From now on, I won't believe what websites say till I see for myself.
Click to expand...
Click to collapse
Glad it's all sorted.
Sent from my SM-N950U using Tapatalk