Database Develop

Bionic turns itself off if I press on the top of it

Even just to hold it lightly it turns the device off. Won't completely shut it down but it's weird. Probably go to vzw for a new one.
If I take it in will they replace it our will I have to wait for one from the warehouse?
Sent from my DROID BIONIC using XDA App

abuttino said:
Even just to hold it lightly it turns the device off. Won't completely shut it down but it's weird. Probably go to vzw for a new one.
If I take it in will they replace it our will I have to wait for one from the warehouse?
Sent from my DROID BIONIC using XDA App
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Depends if they have an extra in stock in that store at the time.
If they do, they'll trade it for you right away.
If not they will ship you one.

Haha, you might have the pocket detection on. Just go to settings and turn it off. Problem solved.
Sent from my DROID BIONIC using XDA App

I had to exchange my Bionic (GPS location problem). I called the telephone support line midday. VZW Tech Support asked me a couple of questions and asked that I do not return the phone to the store. He said I would get a new phone by 3 pm the next day.
Doorbell rang at 2:45 pm; FedEx handed me a box. It was just the front of a new phone, 2 months newer per the manufacturing code. I transferred the SIM card and battery and back cover. It took me about 15 minutes total to switch and activate the phone with Google and redownload Market apps.
VZW includes a prepaid FedEx return label. I put the return back in the box, put the label on, and dropped the package into a local FedEx box the next morning. I received an SMS message from VZW 2 days later. I didn't bother tracking the number.
Could not be easier.
The caveat? If the phone isn't returned in 5 days your account will be charged. Two years ago that happened to me, but the FedEx tracking number quickly resolved the problem. Someone or somthing at the VZW warehouse didn't process the return properly.

Don't push the top of it.

ticrandall said:
Don't push the top of it.
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One in every crowd. Honestly.....you beat me to it!

SaddleTramp said:
One in every crowd. Honestly.....you beat me to it!
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I couldn't resist.

I've been on hold for an hour waiting

Anyone know a faster way to get in contact with Google

Nope. I was on hold + call for 75min 41s.

I called them last night, was on hold for 55 minutes, told them of my issue (dent on Nexus 7 out of the box), guy said he will need to escalate the issue, asked for my email address, and that they'd contact me within 48 hrs. Talked to the guy for about 2 minutes.
I've received an email about our conversation and currently waiting for a real response...

Damn that's depressing

Yeah I was on hold for over an hour this morning before I got to talk to somebody.

jackholl92 said:
Anyone know a faster way to get in contact with Google
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Go on the website& input your phone number then they will call you.
Sent from my SAMSUNG-SGH-I997 using Tapatalk

Yeah but that doesn't mean they'll talk to you faster, it just avoids the verification process. I did that and waited 1:37 hours to speak to a rep.
And for nothing btw
Sent from my EVO using xda app-developers app

nxt said:
I called them last night, was on hold for 55 minutes, told them of my issue (dent on Nexus 7 out of the box), guy said he will need to escalate the issue, asked for my email address, and that they'd contact me within 48 hrs. Talked to the guy for about 2 minutes.
I've received an email about our conversation and currently waiting for a real response...
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same here... but mine was for my backlight being broken.

Pulled from the site
I waited 2x for an hour or more then went online. The play store website had a contact me place under support. I gave my number it called got right through. I tried to do it again today and gone from the support website.

challa3223 said:
I waited 2x for an hour or more then went online. The play store website had a contact me place under support. I gave my number it called got right through. I tried to do it again today and gone from the support website.
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Google is really going to lengths in order to deny us proper support. We need a news site to get this in the public.

Just keep pressing 0. If youre already in a call then don't press 0 because it might reset your 'on hold time'. That's how I always get to an operators

kiewee3 said:
Just keep pressing 0. If youre already in a call then don't press 0 because it might reset your 'on hold time'. That's how I always get to an operators
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0 thing not working

I'm waiting for someone to answer at the moment, also. At least the music is decent

challa3223 said:
0 thing not working
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Well that's strange.. maybe you'll just have to wait :/ haha

Luxferro said:
Google is really going to lengths in order to deny us proper support. We need a news site to get this in the public.
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Yes, I can see it now. "Breaking news at this hour! Phone support line for new product is backed up during the first week after release! In other breaking news, sky is still blue!"

Just put it on speaker mode and grab a book.

I'd read that the wait was an hour and more......but after a few beers, I had 20 minutes spare before turning to bed and decided to ring the 0800 UK number for a laugh. I rang at 2150 BST and to my astonishment, my call was answered after 7 minutes of Vivaldi! I choose option 2.

Buddy of mine was on hold for about an hour and a half last night. His N7 screen flickers. I'm kinda glad I waited until a Retail release now and bought mine through Sam's, that way I could take it back to the retail location if a problem arose, however mine is working perfectly with no problems so I guess I'm lucky..

kumqwat said:
I'd read that the wait was an hour and more......but after a few beers, I had 20 minutes spare before turning to bed and decided to ring the 0800 UK number for a laugh. I rang at 2150 BST and to my astonishment, my call was answered after 7 minutes of Vivaldi! I choose option 2.
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Would you mind posting or Pm the number you called? I can only find the Ireland number
Sent from my HTC One X using xda premium

0800 328 6081

WOW! Is anyone else's battery this GREAT?

So... My Mom got her One about a week ago, today I took a look at the power menu all I can say is WOW this definitely sealed the deal for me...
Three days on battery... I know that she plays word search type games for at least a half an hour daily, she talks A LOT and she CONSTANTLY checks/syncs the THREE e-mail accounts on her phone... I am just amazed...

I'd love to see a screen shot of her history
Sent from my HTCONE using Tapatalk 2

Sure!
mykrlz182 said:
I'd love to see a screen shot of her history
Sent from my HTCONE using Tapatalk 2
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Yep... I'll post one tomorrow morning!

Kwongger said:
Yep... I'll post one tomorrow morning!
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Ive not yet pulled 3 days out of it yet but I can get 2 days easy. regular usage of web browsing, phone calls/texting and lots of Blinkfeed lol.

I'm sorry, but that's far from the norm.
There are always people who claim to have all this amazing battery life, but most of it is rubbish. A day, just over...that's what you should expect at best if you're actually using your phone.
Sent from my HTCONE using xda premium

Lol the way I use my phone I am pleased to see 12-15 hours

dtblair24 said:
Lol the way I use my phone I am pleased to see 12-15 hours
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ahaha me too, I can pull about 10 1/2 hours with 4 hours screen time and that's about as good as it gets, but that's with playing music and web browsing a bit as well.

If my phone can last me from the time I take it off the charger in the morning to the time I put it back on when I go to bed, which it usually does, I'm content. And that's with me messing with it all day, and at least 6 hours of streaming music.

I can get a day and a half out of mine. That being said the half day part doesn't do me a lick of good so he gets charged every night regardless.
Sent from my SCH-I605 using Tapatalk 2

Rippley05 said:
I'm sorry, but that's far from the norm.
There are always people who claim to have all this amazing battery life, but most of it is rubbish. A day, just over...that's what you should expect at best if you're actually using your phone.
Sent from my HTCONE using xda premium
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dtblair24 said:
Lol the way I use my phone I am pleased to see 12-15 hours
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[email protected] said:
ahaha me too, I can pull about 10 1/2 hours with 4 hours screen time and that's about as good as it gets, but that's with playing music and web browsing a bit as well.
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Yea, I think the op's mom is afraid to use the phone lol...

Im only geetin 6 to 8 hrs outof mine. Im really missin my note 2. I always charged it at night and NEVER had to charge again until following night
Sent from my HTCONE using xda app-developers app

I'm getting excellent battery life. Lasts all day easily and most of the way into the night. On average it needs to be charged after 19-24 hours.
Check to make sure you're not running any hungry background tasks.

This is the first phone I've had since the existence of 4G LTE that I haven't had to put on the charger every single night. I'm thrilled with the battery life on this phone.

RE
Sorry about not posting the ss, I have to get around to it later...
To all the Naysayers:
I just posted this because I found it a bit weird, she has been using it quite a bit, she has used 93 minutes off our plan as of this morning and that is in just a week.
EDIT: She is CONSTANTLY deleting running apps so that is probably a good portion of it.
Also, one more thing, in her settings under about it says "Hardware Version 0004" what is this and does any of your devices say different?
Thanks,
Kwongger

Kwongger said:
Sorry about not posting the ss, I have to get around to it later...
To all the Naysayers:
I just posted this because I found it a bit weird, she has been using it quite a bit, she has used 93 minutes off our plan as of this morning and that is in just a week.
EDIT: She is CONSTANTLY deleting running apps so that is probably a good portion of it.
Also, one more thing, in her settings under about it says "Hardware Version 0004" what is this and does any of your devices say different?
Thanks,
Kwongger
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Click to collapse
I didnt mean to come off as a nay sayer at all...I can prolly get 3 days if i didnt use the phone is all. Would love to see her history on app usage though....maybe they put some juiced up uber battery in hers lol.
0004 just shows which round of hardware the phone was built on. Mine as well as most should say 0004.

Terrible signal running kingdoms of Camelot at work. Plus music all day has me sitting at 8 hours haha. 8% currently.
Sent from my HTCONE using xda app-developers app

YAY! Screenshots!
Here you go!

3 days is far from the norm, and the battery monitor is EASILY fooled, all it takes is a partial charge. My girlfriend's mom just got the galaxy the other day and I went over to help her with her car BT, took a quick glance at the battery monitor for kicks and it said she was on something absurd like 5 days and I knew something was off. Turns out she didn't charge her phone at night, just sporadically during the day, and it had never charged to 100%.
I'm getting around 14 hours until I hit 20%, and this is with HEAVY usage...taking pictures, using Facebook, Twitter, Instagram, blinkfeed, playing games, etc, all on 4G. So the battery life IS pretty nice.

good here
Sent from my HTCONE using Tapatalk 2

I charge my phone every night so I don't know exactly how long it'll go, but I think I've only ever dropped below 50% once, and that was the first day, and HTC Connect was acting all screwy. Had used over 60% in the monitor. Love it!

VZW Moto Maker order cancelled

Anyone else have their order cancelled this morning? I used the promo code THANKYOU10 so I wonder if that's why. Other than that idk why it could have gotten cancelled. The charge appeared fine on my card.
Sent from my LG G2

SupaSwag said:
Anyone else have their order cancelled this morning? I used the promo code THANKYOU10 so I wonder if that's why. Other than that idk why it could have gotten cancelled. The charge appeared fine on my card.
Sent from my LG G2
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Interesting... who's your carrier?
Sent from my VZW SGS3 rockin' Jelly 'Beans' Build 17 using Tapatalk 2

GreenMunky said:
Interesting... who's your carrier?
Sent from my VZW SGS3 rockin' Jelly 'Beans' Build 17 using Tapatalk 2
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Looks like you didn't read the thread's title

SupaSwag said:
Looks like you didn't read the thread's title
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Fair enough... did you ever find out the reason for your cancellation? I was going to try that same code when I finally decide on a color scheme, but if that's the reason yours got nixed, I may just suck it up and pay the full price.

I used the code this morning. Order hasn't been canceled yet as far as I know. Did they email you to say it was canceled?
Sent from my Nexus 5

GreenMunky said:
Fair enough... did you ever find out the reason for your cancellation? I was going to try that same code when I finally decide on a color scheme, but if that's the reason yours got nixed, I may just suck it up and pay the full price.
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phositadc said:
I used the code this morning. Order hasn't been canceled yet as far as I know. Did they email you to say it was canceled?
Sent from my Nexus 5
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They emailed me that it was automatically cancelled. I got in contact with an online chat rep and she referred me to a number. I called the number and got tired of waiting so I hung up. So I never really found out why it was canceled. Could have been a system glitch butI'm going to take it as a sign that I should just save my money and wait at a later point to get a new device. Currently rocking a G2 so it won't hurt but I really wanted a Moto X.

My order was cancelled because the name on the credit card i entered didnt match the one i entered exactly... Missed the middle initial.
The charge also appeared on my statement, but never went through and disappeared about a week later. When i reordered, with the correction, it was fine.

GoClifGo05 said:
My order was cancelled because the name on the credit card i entered didnt match the one i entered exactly... Missed the middle initial.
The charge also appeared on my statement, but never went through and disappeared about a week later. When i reordered, with the correction, it was fine.
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That may very well be it. Didn't think that could be the issue since everywhere else I've used my card I've gotten away with not including the middle initial. Dang it!

SupaSwag said:
That may very well be it. Didn't think that could be the issue since everywhere else I've used my card I've gotten away with not including the middle initial. Dang it!
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How long after you ordered did you get the cancelation email?
Sent from my Nexus 5

phositadc said:
How long after you ordered did you get the cancelation email?
Sent from my Nexus 5
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I got the email around 7:30am and placed the order the night before. Now I'm deciding whether I should order it again or stick with the G2. Yesterday was basically an impulse buy since it was the first day for Moto Maker on VZW.

Could also be adding the accessories. Some people were able to get order to go through without accessories after not being able to complete order with them.
Sent from my XT1058 using XDA Premium 4 mobile app

Charging while turned off displays 24hr time

Well, the other day i turned off my G2N and plugged it in to charge, then i noticed the time displays on 24hr military time,
Has anyone noticed this as well?

I'm guessing you have 12 hour on it normally?

LuciferRex said:
I'm guessing you have 12 hour on it normally?
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Yes. Correct

Okay, after looking, I changed my phone to show 12 hour, and when I turn the watch off, mine is 24 hour also....weird. I wonder if there is a way to change that on a rooted watch. I don't mind it, since I use 24 hour anyway.

LuciferRex said:
Okay, after looking, I changed my phone to show 12 hour, and when I turn the watch off, mine is 24 hour also....weird. I wonder if there is a way to change that on a rooted watch. I don't mind it, since I use 24 hour anyway.
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Well i guess it is just samsung carelessness

Sounds about right...

Who uses anything other than 24hr time anyways...
Sent from my SM-N910P using XDA Free mobile app

dan_h1n474 said:
Who uses anything other than 24hr time anyways...
Sent from my SM-N910P using XDA Free mobile app
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Are you in the military