[Q] Kindle Fire HD 7" screen issues - 7" Kindle Fire HD Q&A, Help & Troubleshooting

Guys I just bought a used Kindle Fire HD 7" (not sure it it's the current version or the original KF HD as it has 32GB of storage space on it) that has some major issues.
It alternates between either not showing anything on the screen with the only indications that it is turned on being that it makes a noise when I disconnect it from the computer I have it connected to, and the kindle fire hard drive disappears, and intermittantly it displays a little over half of the screen, with a distinct grey overcast, with a 1 inch or so band of solid grey and the remainder of the screen displaying as black.
When I rotate the screen the messed up portion doesn't rotate with the screen. And putting it into fastboot mode with a factory cable shows the same behavior with the screen either not displaying at all or only displaying half of the fastboot screen.
Is this a screen issue or a defective motherboard?
I would like to fix it and use it but want to make sure I get the right parts before I try.

doctor_evil said:
Guys I just bought a used Kindle Fire HD 7" (not sure it it's the current version or the original KF HD as it has 32GB of storage space on it) that has some major issues.
It alternates between either not showing anything on the screen with the only indications that it is turned on being that it makes a noise when I disconnect it from the computer I have it connected to, and the kindle fire hard drive disappears, and intermittantly it displays a little over half of the screen, with a distinct grey overcast, with a 1 inch or so band of solid grey and the remainder of the screen displaying as black.
When I rotate the screen the messed up portion doesn't rotate with the screen. And putting it into fastboot mode with a factory cable shows the same behavior with the screen either not displaying at all or only displaying half of the fastboot screen.
Is this a screen issue or a defective motherboard?
I would like to fix it and use it but want to make sure I get the right parts before I try.
Click to expand...
Click to collapse
Well you can try a full factory restore but you may be looking at a hardware issue.
Sent from my Nexus 7 Flo running Odex SinLess ROM 4.4.2 with ElementalX kernel using XDA Premium 4 mobile app

I did use fastboot to recover it back to factory but it didn't fix the issue unfortunately.

I bought a new screen and digitizer assembly (basically the whole front of the kindle fire HD minus only the plastic that is attached to it with glue), that once I get in I will replace the screen on my messed up one.

the replacement screen fixed the issue, sorry I hadn't responded to update the thread.

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Had to RMA The Seven

I've had my 7 for just at a month. No screen lift, was happy as a clam. Yesterday, while using it for GPS in the car, I saw a black line down the right hand side (in normal portrait mode, it would be about 3/4" up, from the bottom of the screen). Knowing that it wasn't there before, I rebooted. During the boot process, the line was white, then it turned black when the OS was loaded. If I cranked the brightness up (I usually keep it at 0) the line turned white again, and pulsed with red/blue/green colors). Called Google and they RMA'd it (after having me do a factory reset). I did an ADB backup of the whole thing, so hopefully I can just restore that when I get the new one. Have a TWRP backup too. Bummer, hope it's not a systemic defect with this baby.
RF
Sad At least you're going to get a new one
Sent from my Nexus 7 using Tapatalk 2

[Q] Fire HD No Image on LCD has Backlight

Picked up a "non-working" HD 7". Thought it may be a file sytem issue, but I think it has a hardware issue. The screen will light but does not display any image on the LCD. I was able to get into bootloader mode and reflashed but have the same issue. I finally plugged into HDMI and found it working. Touch screen works, just no image on LCD? Searched forums but haven't found anyone with similar issue. I've reseated the cables for the screen. Worst case it will stay connected to TV....

[Q] Kindle Fire HD boot loop....kinda???

So my daughter has had this Kindle Fire HD since Christmas 2012. She dropped it. While there are no outward signs of damage, it won't turn on. Here's what it does:
When plugged in to the wall charger it flickers like it wants to come on. The kindle fire screen will flash for like a second, then black again, over and over, forever. Sometimes the kindle fire logo is fully formed, sometimes it's distorted with lines through it. It does this with the battery plugged in, and without.
When plugged in to the computer USB port I get nothing. Although, once, when we turned off the lights in the room, you could see that the back light was lit up a little and flickering, brighter on the left side.
When not plugged in at all we get nothing.
I've tried holding the power button in for 10, 25, 30, 60, and 90 seconds at a time, to no avail. Nothing changes.
I've searched the internet and I can't find anyone with this problem, or anything even remotely similar. Searching "dropped kindle" gets me broken screens, searching "boot loop" or "won't turn on" gets me hard reset results, searching "flickering screen" gets me results about some screen flicker issue I guess has been experienced by some.
I'm pretty handy when it comes to most things, and I can follow tutorials and instructionals like a champ, but I am not an electronics guy, so without guidance I have no clue where to start.
Does anyone have any clue about this, or has anyone experienced anything like this?
Someone please help!
alexkharden said:
So my daughter has had this Kindle Fire HD since Christmas 2012. She dropped it. While there are no outward signs of damage, it won't turn on. Here's what it does:
When plugged in to the wall charger it flickers like it wants to come on. The kindle fire screen will flash for like a second, then black again, over and over, forever. Sometimes the kindle fire logo is fully formed, sometimes it's distorted with lines through it. It does this with the battery plugged in, and without.
When plugged in to the computer USB port I get nothing. Although, once, when we turned off the lights in the room, you could see that the back light was lit up a little and flickering, brighter on the left side.
When not plugged in at all we get nothing.
I've tried holding the power button in for 10, 25, 30, 60, and 90 seconds at a time, to no avail. Nothing changes.
I've searched the internet and I can't find anyone with this problem, or anything even remotely similar. Searching "dropped kindle" gets me broken screens, searching "boot loop" or "won't turn on" gets me hard reset results, searching "flickering screen" gets me results about some screen flicker issue I guess has been experienced by some.
I'm pretty handy when it comes to most things, and I can follow tutorials and instructionals like a champ, but I am not an electronics guy, so without guidance I have no clue where to start.
Does anyone have any clue about this, or has anyone experienced anything like this?
Someone please help!
Click to expand...
Click to collapse
If this is something that started right after it was dropped then it sounds like its a hardware issue and not much you can do about it. Being that it is so old I seriously doubt Amazon would do anything but I would still give it a shot, they have surprised me before with things they will replace. Just depends on the agent you get on the phone.
PS- Might just be time to upgrade, lol
onemeila said:
If this is something that started right after it was dropped then it sounds like its a hardware issue and not much you can do about it. Being that it is so old I seriously doubt Amazon would do anything but I would still give it a shot, they have surprised me before with things they will replace. Just depends on the agent you get on the phone.
PS- Might just be time to upgrade, lol
Click to expand...
Click to collapse
That's what I was thinking too, but then there was a development.
Ok, so I was messing with it again last night and discovered that if I actually physically flex the device I can get it to come on and work normally. If it relaxes too much or if I flex it the other way it goes off instantly. Flexing occurs by pushing on the center on the back of the device, while pinning the top and bottom of the device. When I say flexing, I don't mean so much that it bends the device, more pressure on the center back, but if don't hold the top and bottom then it doesn't work, so it's very much a flexing motion.
I'm thinking motherboard is cracked, or motherboard component is knocked loose. Does this sound reasonable given the circumstances?
Doesnt sound like anything was actually broken/"cracked", probably just knocked loose. But unless you feel comfortable taking it apart and looking to see if it is something obvious, which could be as small as a resistor loose or as big as some data connector/cable popped loose, then a new one is probably going to cost less(99$ on amazon for 2014 fire hd) than getting repaired.

[Q] Weird problem with screen after update - partially "black" but not broken screen

[Q] Weird problem with screen after update - partially "black" but not broken screen
Trying to get my mother's Fire HD going again. Since she did the last update a few months ago (she finally sent it down to me), it boots fine, gets past the lock screen, but then shows only the bottom Home/Search/... icons, and the top ones if you swipe down. If I click on Brightness, I get the on screen control, If I click WiFi I have to hit the back arrow to see it, but then it's perfect. I tried clicking the "More" button at the top right so that I could try to restore it to factory, but no matter what I do just get black and no way to choose anything. I have hooked up to my Mac and it shows 4 gigs available. Any ideas?

Screen went black, but there is a voice describing what's on the screen

Okay, so this is a weird one. My little brother has a had his Kindle Fire HD 7" since it came out and just recently the screen has gone completely black. But what's odd is that there is a voice describing what is on the screen, and it seems to still respond to touches. He claims he didn't do anything and that he just woke up to it being like that.
So I really have no idea if there is a way to disable the screen that he accidently enabled, or what. But I'm stuck trying to fix it for him now. My gut says that the screen is shot because even when I power cycle it I get absolutely nothing on the screen. ADB was never enabled on it either, so I have no way of reflashing it, except maybe with something called a factory cable.
Do any of you have any suggestions that I can try to fix this or any easy way to use a factory cable to give it a fresh firmware reflash?
Thank you for the help!

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