HTC one earplugs not working - One (M7) Q&A, Help & Troubleshooting

Hi!
When I bought my HTC One, there was earplugs included. They worked perfectly well for a while, then I tried to root my phone and failed, it still worked for a while, but then they stopped working. I figured it had to be the updates, so yesterday I rooted my phone successfully to 4,4 with a custom rom, but earplugs still not working.
Have anyone else experienced this?
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Swatchi10 said:
Hi!
When I bought my HTC One, there was earplugs included. They worked perfectly well for a while, then I tried to root my phone and failed, it still worked for a while, but then they stopped working. I figured it had to be the updates, so yesterday I rooted my phone successfully to 4,4 with a custom rom, but earplugs still not working.
Have anyone else experienced this?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
do other earplugs still work? i highly doubt rooting your phone would break your headphone jack

Yeah, other headsets and earplugs work with my phone, and the HTC earplugs work with other phones and computers
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Has the warranty expired since I rooted it, it won't help to send it in to HTC?
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Swatchi10 said:
Yeah, other headsets and earplugs work with my phone, and the HTC earplugs work with other phones and computers
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Click to collapse
so other headsets/earbuds work with your phone, the HTC earbuds work with other phones.
But HTC earbuds dont work in your phone?
that seems extremely odd. can't really help you. Im pretty sure warranty is voided now that youre rooted. Why not just get another headset. the stock ones blow i used it for 1 call and gave them to a coworker haha

I bought some, but someone stole them after the first week, and I don't want to spend another $100 on new ones
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Swatchi10 said:
I bought some, but someone stole them after the first week, and I don't want to spend another $100 on new ones
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You don't have to spend $100. And if you want to return the phone just put it back to stock. No warranty issues. Most don't care if you give it to them on custom roms anyway.
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Alright, I will try. In Norway, quality ear buds cost at least $100
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Related

RUU for AT&T HTC One?

Does anyone have the Stock RUU zip for the AT&T HTC One? Having an issue and need to exchange it. Not related to a custom ROM.
Or does anyone know how to completely restore to stock without it unlocked, no tamper notice or red text during boot etc?
should be in Q and A
No luck. Really need to return phone to stock. Any help would be greatly appreciated.
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Flash the Stock ROM in the AT&T HTC ONE Development section. Then return the phone. They almost never check anyways.
Just switched mine 20 minutes ago due to issue with microphone.
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Toaster Strudels said:
Flash the Stock ROM in the AT&T HTC ONE Development section. Then return the phone. They almost never check anyways.
Just switched mine 20 minutes ago due to issue with microphone.
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Click to expand...
Click to collapse
I actually want to return my phone...think they'd check then?...is hate for the next owner to be SOL with the warrenty
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lunercrab said:
I actually want to return my phone...think they'd check then?...is hate for the next owner to be SOL with the warrenty
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Click to collapse
They do not check. They open the box to make sure the phone is there, and that's all.
Ur right....just returned it...guy didn't even turn it on....was a nice phone but wasn't in love with it....
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Fyi: HTC One Speakers died

I am just posting that the on board speakers died on my phone. They aren't blown as headphones don't work either. I can only hear anything on a regular phone call as speakerphone doesn't work either. I have restored my one to stock as I am doing a rma on it. Anyone else ever experience this?
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jznomoney said:
I am just posting that the on board speakers died on my phone. They aren't blown as headphones don't work either. I can only hear anything on a regular phone call as speakerphone doesn't work either. I have restored my one to stock as I am doing a rma on it. Anyone else ever experience this?
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Click to collapse
Maybe the built in amp died!?
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Possibly since it's only amped audio that does not work
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jznomoney said:
Possibly since it's only amped audio that does not work
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Do you have bluetooth speakers? Try that and if it works it's probably the amp imo. If it doesn't it might be your audio driver. Either way your probably going to have to get a replacement or a repair.
Have you called HTC and troubleshooted with them yet?
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Yea I contacted AT&T my provider and they are shipping me another one. I had cm10.2 on it when it stopped worked but even returning it to stock had no effect. I just posted here to see if anyone else had experienced this issue.
jznomoney said:
Yea I contacted AT&T my provider and they are shipping me another one. I had cm10.2 on it when it stopped worked but even returning it to stock had no effect. I just posted here to see if anyone else had experienced this issue.
Click to expand...
Click to collapse
Not closely similar to this, but I'm about to claim for the SECOND time that the top speaker is junk. The first phone it blew leaving it distorted and fuzzy. This one, all of a sudden overnight it sounds like a crazy vibration coming from the speaker. Kinda hard to explain... But it sounds absolutely terrible. So I'm going to fastboot the RUU and see if that makes a difference. If not its going back for another
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Need some advice

Hey guys and girls of the xda community
I just wanted some advice on flashing a custom rom if possible?
My doubts and concerns arose when my first HTC one wouldn't charge whatsoever, and since then I'm a little bit sceptical about flashing a custom rom in case it happens again in which case HTC or my network provider won't replace my phone again.
Is the whole "not charging" thing related to hardware or software?
Just wanted some advice before I get back "in the game" for the want of a better phrase
Thanks guys and girls
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speedyjay said:
Hey guys and girls of the xda community
I just wanted some advice on flashing a custom rom if possible?
My doubts and concerns arose when my first HTC one wouldn't charge whatsoever, and since then I'm a little bit sceptical about flashing a custom rom in case it happens again in which case HTC or my network provider won't replace my phone again.
Is the whole "not charging" thing related to hardware or software?
Just wanted some advice before I get back "in the game" for the want of a better phrase
Thanks guys and girls
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
I've had my One 5 months now and when I got it I vowed to keep it stock.... a week later I was up and running with ARHD and have run every version since then without any charging issues. Don't know if this will help your decision.
rider5512 said:
I've had my One 5 months now and when I got it I vowed to keep it stock.... a week later I was up and running with ARHD and have run every version since then without any charging issues. Don't know if this will help your decision.
Click to expand...
Click to collapse
Thanks buddy I was running viperROM when the charging issue started and I'm a bit apprehensive lol
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speedyjay said:
Thanks buddy I was running viperROM when the charging issue started and I'm a bit apprehensive lol
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Yeah I can understand that but my thinking is if it was rom related it would be all over the place here
rider5512 said:
Yeah I can understand that but my thinking is if it was rom related it would be all over the place here
Click to expand...
Click to collapse
So you reckon it was hardware related??
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I don't think I could ever blame a charging issue on a ROM. And if it was somehow related you'd see it posted all over.
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speedyjay said:
So you reckon it was hardware related??
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Click to expand...
Click to collapse
I can't say one way or the other to be 100% sure.... wait and see who else reponds
I got my one in March 2013, flashed it to death, including GPe conversion.
Then after many months I got a charge problem.
Phone would charge extremely slowly when screen on, no more than 200 to 300mA.
My first thought was I had caused with error in flash. I had two genuine HTC charger, one new with HTC One and other from One X. Swapping chargers didn't help.
Eventually ordered another genuine HTC charger and cable,result charges at 800 to 900+ mA when screen on.
Problem solved: cost £16 ($25)
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I have messed with with roms and jailbreaks a ton and have never had any issues that made me think I broke it. You probably had a hardware issue and were just hypersensitive. There are some software options on a few of the roms to allow quick charging. I bet you 10 to one you had a legit hardware issue or your charging gear was bad. The cords break all the time around the entrance to the phone....iphone android doesnt matter. They all fail to reenforce these areas of the chords. I would start there.
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To root or not to root

Well I've been a good boy since I have had my one well all of 2 days. I am fairly curious about the rooting possibilities and what types of tons are out there to try.
I have always rooted every Android phone straight out of the box but decided not to with this one. I'm enjoying the stock feel Bart life is really good haven't run out of batt in 24 hours YET.
Since I'm new to HTC devices any tips from you guys before I **** up and brick it lol
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It's safe to root right away, maybe give it a day or two more to see if it has hardware defects.
This is a hard phone to brick in my opinion.
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Sindroid said:
It's safe to root right away, maybe give it a day or two more to see if it has hardware defects.
This is a hard phone to brick in my opinion.
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Click to collapse
Well apart from the annoying screen raise bairly a few millimeters but I know it's there lol also noticed static sound on earbuds when the earphone jack has been turned/twisted otherwise sound quality is awesome.
no.
The phone is awesome.
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Volume up stops working.

Yesterday my phone's volume up stopped working so I googled to see if there was a fix. Some had suggested unticking fast start up and rebooting didn't work tried soft reset didn't work then later it just started working. So tried it again tonight and it's not working again, so does anyone else know if it's software or hardware or any suggestions of what to do thanks.
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Think it might be hardware because if you shake it it normally starts working again dreading having to send off for repair been reading about some real horror story's .
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cokey77 said:
Yesterday my phone's volume up stopped working so I googled to see if there was a fix. Some had suggested unticking fast start up and rebooting didn't work tried soft reset didn't work then later it just started working. So tried it again tonight and it's not working again, so does anyone else know if it's software or hardware or any suggestions of what to do thanks.
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Click to collapse
How about you try the built in diagnostics: in dialer type *#*#3424#*#* then select "Button Test" and run it.
cokey77 said:
Think it might be hardware because if you shake it it normally starts working again dreading having to send off for repair been reading about some real horror story's .
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Click to expand...
Click to collapse
Yes going to try it but would that tell me anything useful apart from there's a problem with it never used it before.
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cokey77 said:
Yes going to try it but would that tell me anything useful apart from there's a problem with it never used it before.
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Click to expand...
Click to collapse
I guess if it fails the button press, then it's most likely a hardware fault, and not much you can do to fix it
It should still be under warranty so will take it back next week hopefully they can fix it but dreading handing it over incase it comes back in worse shape then when it went.
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If anyone reads this from the UK what's the best way to send phone off for warranty repair through shop where i got it from phones4u or HTC UK or HTC international need some advice before it goes on it's journey for repair. Also time frames of how long it normally takes would be nice. Iam hoping they tell me to send it somewhere locally for repair but doubt it very much, had a Nokia years ago wich went to a local place for repair but don't think they do that now.
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