The camera autofocus indicator is supposed to turn green and then the pic will be taken. This happened the day i bought the cell. I changed to different shoot options and it worked.
At night i installed world card mobile, used it to recognise a business card. the autofocus feature worked and it recognised perfectly. i tried again with the same card, but this time the app hung and i had to do soft reset. I didnt use the camera again till the next day.
And thats when i realised that the autofocus feature was no longer working. The camera will make the focusing noise, the screen gets brighter, the navigation wheel lights up, but the white brackets do not turn green. Instead they display a red cross.
Having searched the forums, i found a few threads describing the same symptoms, but no solution. Someone mentioned using the camera application 6.01 from BEPEs rom... that didnt work for me.
I have done a hard reset using the original stock rom, latest shaks rom and duttys rom and bepes 0.99d rom... No relief...
Stock
ROM - 1.93.720.2 WWE
date - 8/7/08
Radio - 1.00.25.07
Protocol - 52.29.25.12G
DIAM140 64M
SPL-1.93.0000
I have the 2g EDGE only diamond.
Its under warranty, hopefully they will replace the cell, but i would prefer if a solution could be found. If possible, can some one who doesnt have this problem upload their camera.exe? Or am i being naive in assuming that simply replacing the camera.exe will solve my problems?
Thanks in advance,
Amith
Well, since you already tried to hard reset your device (multiple times even) and still it doesn't work, then you surely can rule out that it's a software problem...
I think you broke it my friend
If I was you I should go to the store where you got it since you have warrenty and all... One tip: flash your phone to the original rom (the rom you had when you bought it). If they see another rom on it, they probably won't help you
I had flashed it to the stock rom from the htc india site in the morning. Went to the shop in the afternoon. Today being a holiday, the shop was closed. Came back disappointed. Tried taking pics with the camera throughout the day. The focus only showed a red cross and the pics were clearly out of focus... And then...
It starts working again! On its on. I mean, I was hopeful something like this might happen, so I was trying taking pics every hour or so. And all of a sudden, the autofocus is back on. I took some 15 pics one after the other, only 1 pic [somewhere in between, dont remember which one] displayed the red cross, but even for that pic, the focus was proper...
The phone has had the stock rom for some 10 hours now. I dont know what caused the problem or what rectified it... I think i will play with it for a few more days, if it happens again, am going back to the shop.
Strange, eh??
strider.am said:
I had flashed it to the stock rom from the htc india site in the morning. Went to the shop in the afternoon. Today being a holiday, the shop was closed. Came back disappointed. Tried taking pics with the camera throughout the day. The focus only showed a red cross and the pics were clearly out of focus... And then...
It starts working again! On its on. I mean, I was hopeful something like this might happen, so I was trying taking pics every hour or so. And all of a sudden, the autofocus is back on. I took some 15 pics one after the other, only 1 pic [somewhere in between, dont remember which one] displayed the red cross, but even for that pic, the focus was proper...
The phone has had the stock rom for some 10 hours now. I dont know what caused the problem or what rectified it... I think i will play with it for a few more days, if it happens again, am going back to the shop.
Strange, eh??
Click to expand...
Click to collapse
I guess miracles do exist
Hope it stays in a working state! But you should go to the shop nonetheless, having it checked out... while you still have warranty
sonnybravo said:
I guess miracles do exist
Hope it stays in a working state! But you should go to the shop nonetheless, having it checked out... while you still have warranty
Click to expand...
Click to collapse
make sure u reflash the original SPL too, otherwise you warranty will be voided
mugglesquop said:
make sure u reflash the original SPL too, otherwise you warranty will be voided
Click to expand...
Click to collapse
Good point, 4got to mention that
as luck would have it, the autofocus aint working again... though there is some interesting news...
http://wmpoweruser.com/?p=3273
as per the above link, the touch pro received a minor rom upgrade that includes fixes for
The display of TouchFLO 3D sometimes may appear cracked.
When taking a picture, the auto focus function may malfunction in some circumstances.
In some circumstances, the preview screen will become black after taking picture.
In some circumstances, the device may hang while loading TouchFLO 3D.
Click to expand...
Click to collapse
is it possible to somehow find out what the fix was? maybe someone with a touch pro could download the rom and post its camera.exe?? maybe i should start a thread in the touch pro forum pointing to this post and request help there? what do you guys feel?
i took the cell to the vendor, he couldnt figure anything out. he said i was the first one to present this problem to him. the only option left for me is to take it to the service center where it will remain for atleast a week as per the vendor
Auto focus Polaris
I do have the same problme as you do. I tryed several things to repare this autofocus problem, but nothing is working! I m really disapointed in HTC. If they cant make a good auto focus, why do they try it!! I can't make good photos anymore with my Polaris, so i hope that this(touch pro file) will help to create a solution. I will not bring my polaris back to Htc because i dont want to lose all my progs and files!! Please find a solution !!! If it is a hardware problem HTC SUCKS!!!
Thanks for all!!
Hello guys,
As the title says, I replaced my P880 screen because it had an awful crack on it. The thing is that after I changed it, back in my house I tried to take a picture, but it said that it couldn't connect to the camera, or something like that. This had happened to me before, so I restarted the phone and nothing, so after reading some blogs (no one exactly related to the camera problem) I decided to make a full wipe of my phone and restoring it to factory settings. Always hopefully, it didn't work so I realized that the guy who made the replacement might have forgotten to reconnect the camera socket (is that the correct name?), but I can't take it to the service center to get it fixed because they are closed on saturdays and I can't go on monday because I'm leaving the country for a few weeks.
So I was wondering if I can make this check in my house, which tools would I need and, the most important thing, what and where should I check that is connected to the mainboard.
Thank you very much in advance, really hope someone can help, as I need the camera :/
Check my repair thread in the general section. I list all the tools needed and am pretty sure you only need to remove the back plate covering the motherboard. The camera module should have a cable, follow it and make sure it is pressed in all the way.
sent from my amazingly awesome OnePlus One
don't forget to hit thanks!
Whenever I try to use the rear camera the display turns black while only showing the HUD. The HUD works fine, but the camera doesn't work at all. Nothing is blocking it either.
When switching camera modes (to manual mode for example), an error pops up saying that the "camera is not available"
IMPORTANT NOTE: The front facing camera is working perfectly fine.
Things I tried to do (aside from shipping it for repair):
1. Android repair via the PC companion software
2. Internal reset
3. Safe mode
4. Clearing cache files for the built-in camera app
5. Installing an alternative camera app (the built-in one was disabled)
6. downgrade and upgrade
7.change camera for new one (tested)
I had same situation with regular Z3. Someone brings it to service where I'm working and my first think was camera fault but changing camera didn't fix it. Near camera connection You can see some small capacitors, we call it filters. It looks like capacitors but it's soldered not only on opposite sides but 2 points on both sides. In regular Z3 there was 5 elements like this to change and after that camera starts working. I don't remember how exactly it's made in Z3c but it's really possible that it's the same issue and same way to fix it.
One more thing, if You can check one one more camera to exclude camera itself cause most issues like this are caused by faulty camera. I had many phones (most Z1 and Z1c) with this issue and changing camera always was the solution.
Good luck.
Same Here. Need help too.
Sent from my D5803 using XDA Free mobile app
I have three cameras and two z3c, I interchange camera and phone and always the same result
At this moment I don't have any Z3c to disassembly (except mu own but under warranty) to check where those capacitors are but if You could take a picture of camera connector on motherboard and near area I can mark which one should change.
@Chamelleon
Main camera not working
I have the same issue with my Z3 compact. The issue started happening on the 11th month of my one year warranty, I sent it for repair (14 business days y + shipping time back and forth). It came back with the same issue. Sent it back right away. After another three weeks without my phone, I got it back. Guess what? EXACT SAME ISSUE!
I called their support line explaining what happened, the guy told me that there is nothing they can do about it since my warranty expired. Of course they didn't have in consideration that I sent my phone before it expired and it took about seven weeks back and forth. There wasn't any sort of damage on my phone, was never dropped or damaged in any way, I never submerged it even if in theory, that would be ok. The report said "it has reviewed the functioning of the unit, unfortunately the defect is in the PCB so it is not able to undergo repairs to it."
The guy on the phone told me what he thought the report meant. It means there is damage on the main board(not caused by me) and the one year warranty manufacturer warranty department won't repair it. Maybe, if I had bought the 2 year "extended" warranty, they could do something about it. I asked if the issue is that my one year warranty was expired or if it is something that they just don't fix unless you get the "extended" warranty. He couldn't answer me and the only thing he said was "is there anything else I can help you with?"
From what I understood, there are two completely different departments, the one year manufacturer warranty that only cover some things. Not even sure what, because if it's broken screen, water damage or any physical abuse, they won't fix it. If it's a problem with the main board or PCB, they won't fix it either. It is a mystery to me what gets fixed in that department. The other department is the 2 year extended warranty. I'm not sure what they are willing to fix there, but from what they guy on the phone told me, it's more than the one year regular warranty.
Long story short, after two trips to FedEx, at least 8 hours total on phone calls, more than 7 weeks without my phone, I ended where I started. Sorry Sony, never again. Worst customer support I have ever experienced.
At this photo I can see only 4 of this capacitors and marked it, maybe it should be four or one I missed cause quality. Anyway regular Z3 has 5 like this and after changing all 5 camera start working again. You can desolder it from most Sony phones, I used capacitors from MK16 (Xperia Pro). So find some Sony board with capacitors like this and ask someone with good hot air solder station (if You don't have one) to change it.
Any news to this problem? I bought used Z3C with black rear camera problem because it was cheap. (Yes, the front facing camera is working perfectly fine). So far I have only tried software fixes and obviously they didn't help. I ordered new camera module from ebay and I'm now waiting for it. Has anyone tried soldering new capacitors if the new camera module doesn't help?
EDIT: Here is another thead with same problem: http://forum.xda-developers.com/z3-compact/help/rear-camera-hardware-detected-black-t3231509
As I said I've done it only in regular Z3 but If You gonna try give me some info is this solution is also working in Z3c case.
Chamelleon said:
As I said I've done it only in regular Z3 but If You gonna try give me some info is this solution is also working in Z3c case.
Click to expand...
Click to collapse
I'm still waiting for new camera module. If the new module is not working I will try soldering new capacitors. I will keep you up to date here .
Any news??
Completely forgot to post this, hope it help someone. I made the same thing with black camera on my Z3c. After I broke audio port in my Z3c and had to send it to warranty I took my gf phone, Z3c also. I restored my TWRP backup to her phone and all except camera was working. Camera was completely black but only main, front was OK. After that I was afraid that it's another hardware problem like Yours but after reflashing to stock problem gone. I repeated it few times to check if I'm right and I was. After flashing backup from another phone even without TA and Kernel backup there is a problem with camera.
So I was wrong saying it's only hardware problem. If anyone still has this issue and didn't reflashed his phone check it first.
@Chamelleon yes it's somehow a software problem (if we could say that ). For me i did fix it.
I did a Nandroid backup for my black Z3 compact (camera works properly) an restored it on my new White Z3 compact (also camera woks fine). after restoring the white z3c rear camera shows black screen, the front one is good.
=> i did a format factory reset : didn't work.
=> flashed a TFT file : didn't work.
=> flashed a D5803_23.4.A.1.232_Customized FR.ftf : IT WORKS !
and then i remembered that my phone was from "SFR" , a french network provider.
i hope this helps also
Edit: too new account, would be nice if a mod unlocks the posting of the direct image links and fixes the links - I think they are useful as this is a common problem and i already invested hours translating russian and documenting my research nobody else should have to do it
for me it was a hardware problem after dropping it.. I even changed the camera module.
Did some reseach, russian sites have some input:
Layout1: directupload.net/file/d/4472/9andayji_jpg.htm
Layout2: directupload.net/file/d/4472/vzvgbqqo_jpg.htm
It was loose, but when i tried to push it down with a hot metal to "solder" it, at some point it jumped away and was lost because it is so tiny!
Missing part: directupload.net/file/d/4472/qmut35qt_jpg.htm
The russian site suggest this soldering of bridges, however its not clear to me if they mean one of this electronic pieces (4pins each) or also the lower one.
Russian: directupload.net/file/d/4472/ag43kmda_jpg.htm
The question is now how these (likely) filters (because so close to the camera have to be bridges, it seemed to have worked for some russians:
Pins: directupload.net/file/d/4472/k86j53hr_png.htm
Not sure if there are 4 indipendend pins or if for those small footprints of electronic devices they use only the edges and then they have the same signal.
I was not able to see any text written on those two things, however i didnt have any magnifying glass.
basmok said:
Edit: too new account, would be nice if a mod unlocks the posting of the direct image links and fixes the links - I think they are useful as this is a common problem and i already invested hours translating russian and documenting my research nobody else should have to do it
for me it was a hardware problem after dropping it.. I even changed the camera module.
Did some reseach, russian sites have some input:
Layout1: directupload.net/file/d/4472/9andayji_jpg.htm
Layout2: directupload.net/file/d/4472/vzvgbqqo_jpg.htm
It was loose, but when i tried to push it down with a hot metal to "solder" it, at some point it jumped away and was lost because it is so tiny!
Missing part: directupload.net/file/d/4472/qmut35qt_jpg.htm
The russian site suggest this soldering of bridges, however its not clear to me if they mean one of this electronic pieces (4pins each) or also the lower one.
Russian: directupload.net/file/d/4472/ag43kmda_jpg.htm
The question is now how these (likely) filters (because so close to the camera have to be bridges, it seemed to have worked for some russians:
Pins: directupload.net/file/d/4472/k86j53hr_png.htm
Not sure if there are 4 indipendend pins or if for those small footprints of electronic devices they use only the edges and then they have the same signal.
I was not able to see any text written on those two things, however i didnt have any magnifying glass.
Click to expand...
Click to collapse
So I changed my camera because I thought it was a hardware failure (tried every other method before: going back to stock, wiping camera files etc.) and it STILL is black. Did you have any success with your camera?
mrfrantastic said:
So I changed my camera because I thought it was a hardware failure (tried every other method before: going back to stock, wiping camera files etc.) and it STILL is black. Did you have any success with your camera?
Click to expand...
Click to collapse
Try flashing stock ROM based on your country as i mentioned up.
mrfrantastic said:
So I changed my camera because I thought it was a hardware failure (tried every other method before: going back to stock, wiping camera files etc.) and it STILL is black. Did you have any success with your camera?
Click to expand...
Click to collapse
Me not (also changed the HW cam), the guys on the russian site yes (even with other similar sony).
Just check if there is something loose, maybe you are lucky and its a software problem *fingers crossed*. To me it happend exactly after dropping (and changing the screen which went without problems) so I was quite sure its HW based.
basmok said:
Me not (also changed the HW cam), the guys on the russian site yes (even with other similar sony).
Just check if there is something loose, maybe you are lucky and its a software problem *fingers crossed*. To me it happend exactly after dropping (and changing the screen which went without problems) so I was quite sure its HW based.
Click to expand...
Click to collapse
Hi basmok,
First off thanks for the research and for the pictures!
I have a similar story, phone was dropped, rear camera won't work, tried different ROMs without any luck then took phone apart and saw that one of the four tiny capacitors
just fell off and now it's MIA...
The last pic from your post (directupload.net/file/d/4472/k86j53hr_png.htm) which I assume shows the soldering of the bridge doesn't seem to work...
Do you still have that pic?
Also did you make any progress on the camera fix or gave up?
Thanks,
Ati
AtiGala said:
Hi basmok,
Do you still have that pic?
Also did you make any progress on the camera fix or gave up?
Thanks,
Ati
Click to expand...
Click to collapse
You were lucky, they were already in the recycle bin and deleted on the camera. Best I could do picturewise, i dont have a macro lens. Here we go, added all to imgurl so hopefully they survive longer: http://imgur.com/a/Of1DY
And no, didnt make any progress as i dont know what component they are. Normally all components have lasered some code but not sure if its just too tiny for my eyes or if they dont have it. I was a bit unlucky as i didnt have a soldering tool, so i tried it by pushing the pin down with a paperclip which i headed with a lighter --- well it jumped away and was not the best approach
H ello, my front camera has become faulty, I do not know how but I thought it may have been a software issue but no matter what ROM I go to, the problem still exists. So I'm going to buy a replacement one but I cannot find a guide online to replace it. I want to know if I can just take the screen off and replace it like that or would I have to go from the back.
Going in from the back is the last thing I want to do as I'm afraid of breaking my phone and that is the last thing I want. I love it too much
Heres an image of what happens when I try to take a picture with it. I would be very grateful if you know for a guide or a way to fix it without having to replace it and were to share with me.
http://imgur.com/239WE7C
Thanks in advance
you will need to go from back,you cannot open the mobile from the front as much as i know,as i had my screen replaced and had to open it from the back to do that!
hi guys, i am terribly sorry if i ask a old questions or something that should be solved, but right now i desperately nowhere else to ask about this. i recently bought xperia XZ2 702SO and for a moment it work very well except the pressure is off. then i go to service centre to make it waterproof again. but after that, my camera just get this "unknown error"message on both camera. i've tried to use another 3rd party apps like instagram, whatsapp, etc the camera just go blank. it frustating me because i haven;t really find solution even in the internet. i already go to different service centre, they said this is not a hardware stuff but after flashing it even downgrade to android 8. but the error still exist. please help me, i don't know what happened to my phone.. i just want it back to normal
thanks