[Q] Non-US Region M7_U (801e) advice. - One (M7) Q&A, Help & Troubleshooting

To make a long story short, I've destroyed my HTC One XL that I bought for AT&T and I still have 5 months until I am eligible for upgrade. Out of desperation I purchased a factory unlocked HTC One (M7) via Amazon and it was apparently through a third party market place seller.
The phone's packaging, images etc., is completely in Spanish, listed as made in China, running the IMEI(on the box) through an info database it lists the model as the 801e, primary reporting body is BABT and it appears to be valid.
My questions are as follows:
1.) Assuming this is the 801e and M7_U model and not a US/English region phone based on the language clues, what problems will I have running this thing in the US on the AT&T and/or other carrier networks? Obviously there will be no LTE, but will it even work/activate at all once I put my AT&T Sim in? I'm assuming I can change the language. I am in the US in case that wasn't obvious already.
2.) What issues may I have further down the line regarding software/firmware updates etc.
Basically, I have a short time window to return this thing. Since I am in dire need of a phone and am already out a ton of cash trying to fix the one I have so I can't really afford to keep playing around with things. More than likely I'll have to pay a restocking fee for it even though it wasn't opened and who knows how long for the refund to go through.
So any advice? I guess I'm a bit of a rookie...

Loki_Agent_of_Chaos said:
To make a long story short, I've destroyed my HTC One XL that I bought for AT&T and I still have 5 months until I am eligible for upgrade. Out of desperation I purchased a factory unlocked HTC One (M7) via Amazon and it was apparently through a third party market place seller.
The phone's packaging, images etc., is completely in Spanish, listed as made in China, running the IMEI(on the box) through an info database it lists the model as the 801e, primary reporting body is BABT and it appears to be valid.
My questions are as follows:
1.) Assuming this is the 801e and M7_U model and not a US/English region phone based on the language clues, what problems will I have running this thing in the US on the AT&T and/or other carrier networks? Obviously there will be no LTE, but will it even work/activate at all once I put my AT&T Sim in?
2.) What issues may I have further down the line regarding software/firmware updates etc.
Basically, I have a short time window to return this thing. Since I am in dire need of a phone and am already out a ton of cash trying to fix the one I have so I can't really afford to keep playing around with things. More than likely I'll have to pay a restocking fee for it even though it wasn't opened and who knows how long for the refund to go through.
So any advice? I guess I'm a bit of a rookie...
Click to expand...
Click to collapse
Your sim will work, all roms will work, just no LTE
Sent from my iPod touch using Tapatalk

n1234d said:
Your sim will work, all roms will work, just no LTE
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
I appreciate the quick reply. Will the language/region of the phone cause me to run in to any barriers? I'm assuming I can change the language under the preferences.

Loki_Agent_of_Chaos said:
I appreciate the quick reply. Will the language/region of the phone cause me to run in to any barriers? I'm assuming I can change the language under the preferences.
Click to expand...
Click to collapse
I don't think so, because English should be offered with all CIDs, and anyways, you can just convert your phone to the European edition or developer edition with s-off
Sent from my iPod touch using Tapatalk

n1234d said:
I don't think so, because English should be offered with all CIDs, and anyways, you can just convert your phone to the European edition or developer edition with s-off
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Fair enough. Thanks again. I guess my real concern was whether or not the IMEI would register/work with my carrier here in the US. I've owned several unlocked phones over the years, but this is the first time I ever received one where it was in a completely different language/region thus the cause for my concern.

Well I bit the bullet and opened it and am currently using it. So far so good, well despite that it's only 3G. To further feed my morbid curiousity regarding my rampant paranoia, any surefire ways to determine if it is a fake? So far screenshot images are 1080x1920, camera is fluuid and image sizes are 2688x1520, both work and are quite loud, phone feels heavy but I have nothing to compare it to. Can't really tell if case is plastic or aluminum I guess I'll go have to check one in a store for that. Am I missing anything?

Loki_Agent_of_Chaos said:
Well I bit the bullet and opened it and am currently using it. So far so good, well despite that it's only 3G. To further feed my morbid curiousity regarding my rampant paranoia, any surefire ways to determine if it is a fake? So far screenshot images are 1080x1920, camera is fluuid and image sizes are 2688x1520, both work and are quite loud, phone feels heavy but I have nothing to compare it to. Can't really tell if case is plastic or aluminum I guess I'll go have to check one in a store for that. Am I missing anything?
Click to expand...
Click to collapse
Nope, everything's good. You did check it through the database, and 801e is the right model no, and just for the heck of it, check your camera, at least you'll know if you're gonna get the pink tint or no. Go to /sys/android_camera and open the sensor file as text. Show me what you get
Sent from my HTC One using Tapatalk

n1234d said:
Nope, everything's good. You did check it through the database, and 801e is the right model no, and just for the heck of it, check your camera, at least you'll know if you're gonna get the pink tint or no. Go to /sys/android_camera and open the sensor file as text. Show me what you get
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
st vd6869(1.0) cinesensor 2002-01-01

Loki_Agent_of_Chaos said:
st vd6869(1.0) cinesensor 2002-01-01
Click to expand...
Click to collapse
2002?? WTH? Phone is legit though..
Cover the phone lens with your hand completely and see if the camera gives you the pink tint problem..
Sent from my iPod touch using Tapatalk

n1234d said:
2002?? WTH? Phone is legit though..
Cover the phone lens with your hand completely and see if the camera gives you the pink tint problem..
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Yeah I was a little put off by that as well. Not sure exactly what I'm looking for but if I cover the lens with my hand it's just a black screen. So I suppose it doesn't suffer from that affliction. I haven't snapped many photos yet though but all in due time I suppose.
Thanks for all the info!

Related

[Q] Possible Blown Speaker...

I think the speaker on my One has blown. The sound is very distorted even when on low volumes. Could this be a software issue or is it most likely to be hardware?
I have unlocked the bootloader and flashed the latest version of TrickDroid so I'm not sure where I stand with the warranty.
Thanks is advance.
On HTC warranty - most probably it is void now. You can call them and check if they are willing to fix a rooted phone.
In EU (and I assume you are in UK) you have Statutory Warranty - 2 years.This is regulated by consumer regulations and this comes from EU. This one is NOT void through rooting - http://piana.eu/root. This said - I am currently having serious problems with fixing my S3 this way in Norway (legislation is identical) and I have to go through consumer counsel/tribunal which takes up to 6 months in total...
If you're in a country where covered by appropriate legislation, a Sale of Goods Act law will almost certainly a problem like this so soon after purchase, especially considering you're not at fault.
Check out if your country has such legislation which covers you, and if so ask for a replacement under that legislation. If not, eh... ask politely?
I think the speaker on my One has blown. The sound is very distorted even when on low volumes. Could this be a software issue or is it most likely to be hardware?
I have unlocked the bootloader and flashed the latest version of TrickDroid so I'm not sure where I stand with the warranty.
Thanks is advance.
Click to expand...
Click to collapse
Forgive my ignorance as I have only had Samsung phones the past few years but, shouldn't you just be able to flash back to stock and unroot? I wouldn't think it would be too difficult. However, as I said, I have only had experience with Samsung phones for a while.
matthewmcquay said:
Forgive my ignorance as I have only had Samsung phones the past few years but, shouldn't you just be able to flash back to stock and unroot? I wouldn't think it would be too difficult. However, as I said, I have only had experience with Samsung phones for a while.
Click to expand...
Click to collapse
Yes I agree. Flash stock and get a replacement
Sent from my Desire HD using Tapatalk 2
matthewmcquay said:
Forgive my ignorance as I have only had Samsung phones the past few years but, shouldn't you just be able to flash back to stock and unroot? I wouldn't think it would be too difficult. However, as I said, I have only had experience with Samsung phones for a while.
Click to expand...
Click to collapse
The bootloader is nlocked through HTCDev so they have the IMEI. Also when you relock it says 'relocked' instead of 'locked' (exactly like when you mess with pc odin and you flash back to a samsung rom it says 'official' but the flash counter isn't reset). To be able to get back a 'locked' status (so the equivalent of triangle away on samsung devices) you need s-off.
CreepyDroid said:
The bootloader is nlocked through HTCDev so they have the IMEI. Also when you relock it says 'relocked' instead of 'locked' (exactly like when you mess with pc odin and you flash back to a samsung rom it says 'official' but the flash counter isn't reset). To be able to get back a 'locked' status (so the equivalent of triangle away on samsung devices) you need s-off.
Click to expand...
Click to collapse
Unlocking doesn't void the warranty more than likely. At least here in the U.S they don't care
It depends on the carrier
Sent from my One X using Tapatalk 2
Dump your hboot and upload it here. Then tell me what should be written there instead of relocked I can rename it for you
Riyal said:
Dump your hboot and upload it here. Then tell me what should be written there instead of relocked I can rename it for you
Click to expand...
Click to collapse
Magic isn't allowed on XDA.
I'm gonna report on this tomorrow... I got a couple of pops in my speaker when playing YouTube videos on the lowest volume at first. For some reason when I played music at full volume there were no problems but as soon as I put the volume lower and played a YouTube video every know and then i would get a pop sound.
Sent from my HTC One using xda premium
I just took then phone back to a Phones4U shop and they replaced it there and then. It would seem if the phone develops a fault within 28 days of purchase you can take it back to the retailer instead of HTC. Most retailers wouldn't have a clue if you have unlocked the bootloader and flashed custom Roms so it didnt matter.
As I couldnt find the correct RUU I just took it into the shop with TrickDroid's Rom still installed and they didn't question it at all!! :laugh:
dr9722 said:
I just took then phone back to a Phones4U shop and they replaced it there and then. It would seem if the phone develops a fault within 28 days of purchase you can take it back to the retailer instead of HTC. Most retailers wouldn't have a clue if you have unlocked the bootloader and flashed custom Roms so it didnt matter.
As I couldnt find the correct RUU I just took it into the shop with TrickDroid's Rom still installed and they didn't question it at all!! :laugh:
Click to expand...
Click to collapse
Yours might possibly be a newer batch phone now. Can u check for the iconic 'gap' at the top and bottom or for any overhang.
Sent from my HTC One using xda premium
yvibes said:
Yours might possibly be a newer batch phone now. Can u check for the iconic 'gap' at the top and bottom or for any overhang.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Oh my god didn't notice that before. Yes there is a small gap at the top, very minor at the bottom. Cant see any overhang.
dr9722 said:
Oh my god didn't notice that before. Yes there is a small gap at the top, very minor at the bottom. Cant see any overhang.
Click to expand...
Click to collapse
OK they are definitely still shipping first batch phones. Anyone wanting exchange should still wait.
Sent from my HTC One using xda premium
I have the same issue on my phone. Tried the included Thor movie, speakers crackle at any volume. So many issues with the phone! Still love it, will arrange for a return and exchange hopefully with a second batch phone.
dr9722 said:
I think the speaker on my One has blown. The sound is very distorted even when on low volumes. Could this be a software issue or is it most likely to be hardware?
I have unlocked the bootloader and flashed the latest version of TrickDroid so I'm not sure where I stand with the warranty.
Thanks is advance.
Click to expand...
Click to collapse
Hi there, do you have the youtube link for the crack sound? I want to try with my New One estimate to arrive tomorrow.
After further investigation, the sound problem only shows up when certain videos are played (hi-def MKVs I think). Sound is fine otherwise, so I think it is a software issue. Can anyone else try THOR on HTC Watch, at the beginning of the film, when it should be silent, do you hear the speakers crackle even at low volumes?
On my replacement handset the bottom speaker has totally gone. No sound coming through it at all. Back to Phones4U :crying:
Wth, how am I suppose to buy this phone online when there are so many problems detected????? I need to buy 4 phones online and the main problem is that I won't even be able to return in case of problems since im from faaar away where HTC has long gone.
Sent from my GT-I9300 using Tapatalk 2
ksarius said:
Wth, how am I suppose to buy this phone online when there are so many problems detected????? I need to buy 4 phones online and the main problem is that I won't even be able to return in case of problems since im from faaar away where HTC has long gone.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Wait a while until the new batches are out and most problems should be sorted by then.
Sent from my HTC One using xda app-developers app

dont know what to do

planning to buy this phone but i am afraid that i will catch one with a bad camera (camera creating purple/pink tint for the indoor pictures)
i read some forums and i don't know if its a software problem or hardware...the main problem is that i will buy new in the box sealed but with no warranty..... somebody can help with an advice
the statistic is making me worried :http://forum.xda-developers.com/poll.php?do=showresults&pollid=14531
Pretty much every HTC One has or will get this problem. Its your decision and on daylight its a very very good camera.
Atrax_ said:
Pretty much every HTC One has or will get this problem. Its your decision and on daylight its a very very good camera.
Click to expand...
Click to collapse
so it's possible in time to get this problem with the camera?
teapa said:
so it's possible in time to get this problem with the camera?
Click to expand...
Click to collapse
Many phones got this problem even after sending it back to htc for fixing. Nobody really knows if its software or hardware sided.
I would recommend Nexus 5 instead. If you think that camera will be an issue than please don't take the risk. It's your hard earned $600 that you are spending. Go for the maximum utility, satisfaction. If low light camera capability is important for you, this phone is not worthy of a phone.
Written from a user who has this issue, and had no success in getting it fixed via HTC.
Sent from my HTC One
Bottom line this is the best phone ever made. Most cameras are fine just check everything out when you get the phone. 4.3 update is rolling out. Get a good case like Otterbox Commuter and a screen protector. Use Nova launcher. Here is my homescreen
Http://onlinedivorceclass.net/s9.png
I've had this phone since day 1 and have no had any issues with the camera.
Sent from my HTC One using xda app-developers app
after reading more threads i came to the conclusion that it's hardware problem
they are two microchips near to the camera and by heating up they ar disturbing the senzor...
pity i liked very much how the phone looks:crying:
shehade08 said:
I've had this phone since day 1 and have no had any issues with the camera.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
to check you camera make a small (3-4 mins) full hd video and after try to take a picture on low light conditions
I bought my phone in May and by July it started developing the purple tint. While it's not guaranteed that you will get the purple tint, there have been lots of people who do.
Don't get me wrong. I still love my One especially for the Boomsound and LCD display. But I can live with the camera issues cos I use several phones concurrently so I just use another phone if I have to use the camera.
Ultimately it's your call. But my advice is pay extra for the warranty. Especially for this model. Cos if you start getting problems, without warranty you will have no recourse.
Sent from my HTC One using Tapatalk 4
3rd phone here and have not had this camera issue on any of the 3
All phones from all brands got hardware/software issues. You can run but you can't hide.
Sent from my HTC One using xda app-developers app
twerg said:
3rd phone here and have not had this camera issue on any of the 3
Click to expand...
Click to collapse
seems that in Australia arrived a good stock :good: yes it's very strange that some people they have the issue and some not
can you check something for me please :....Camera cinesensor version - whit ES File Explorer(free market app) (does not have to be rooted). Navigate: Device > sys > android_camera > sensor*
should look like this (exemple):...FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos---YES
and post yours...
Albert Poon said:
All phones from all brands got hardware/software issues. You can run but you can't hide.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
This is the sad truth =\
I'm on my 5th phone. The 4 previous phones had other hardware/build issues but none had the camera problem. My sensor is...st vd6869(1.0) cinesensor 2013-05-11.
teapa said:
seems that in Australia arrived a good stock :good: yes it's very strange that some people they have the issue and some not
can you check something for me please :....Camera cinesensor version - whit ES File Explorer(free market app) (does not have to be rooted). Navigate: Device > sys > android_camera > sensor*
should look like this (exemple):...FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos---YES
and post yours...
Click to expand...
Click to collapse
Date of sensor manufactured means nothing. Check these surveys taken from various HTC One users:
https://docs.google.com/spreadsheet/pub?key=0AjO9q8zl_pDrdE4yMnFDOHNKRUhWeFdzajBnZ2FMVHc
https://docs.google.com/forms/d/1s6dlGcFbdsOglMPXP2UCFIWDM4AEW-Y4ogdHPiIkhyU/viewanalytics
You said you won't have warranty, then you are really playing with fire. I advise you to stop wasting time with this phone if you believe that the issue will be a problem for you.
Sent from my HTC One
Thug_4_Life said:
Date of sensor manufactured means nothing. Check these surveys taken from various HTC One users:
https://docs.google.com/spreadsheet/pub?key=0AjO9q8zl_pDrdE4yMnFDOHNKRUhWeFdzajBnZ2FMVHc
https://docs.google.com/forms/d/1s6dlGcFbdsOglMPXP2UCFIWDM4AEW-Y4ogdHPiIkhyU/viewanalytics
You said you won't have warranty, then you are really playing with fire. I advise you to stop wasting time with this phone if you believe that the issue will be a problem for you.
Sent from my HTC One
Click to expand...
Click to collapse
i already seen this two statistics that way i asked your cinesensor... one think i don't understand if HTC company they knew about the issue why they didn't just made the new batch with a hardware fix
even if i never owned had the phone i am loving it.. and buying without warranty its not about the money it's about disponibility
teapa said:
even if i never owned had the phone i am loving it..
Click to expand...
Click to collapse
Idk what kind of answer you want as you already said that you love the phone even after considering the facts that you don't own the phone and are aware of the purple tint issue. After all, you make your own choice, we can only help.
Sent from my HTC One
st vd6869(1.0) cinesensor 2013-02-18
Bought mine on day one of it's release in Taiwan and have had no issues with the camera.
teapa said:
after reading more threads i came to the conclusion that it's hardware problem
they are two microchips near to the camera and by heating up they ar disturbing the senzor...
pity i liked very much how the phone looks:crying:
Click to expand...
Click to collapse
100% sure it's software, most phone I have had have had purple/pink or greenish tones in some circumstances which could be corrected with whitebalance settings. My one had purple pictures too after 422 upgrade but now is fine again after 4.3 but maybe not sensor are 100% the same and it might take a little more tweaking by htc to get it right. The One is the best arounfd 5 inch phone out there by a long shot, sense rocks, boomsound, I couldn't live without it anymore, zoes are awesome, the live gallery, blinkfeed. All in all the One is so much better than the SGS4, only if you wany a phablet I would consider another phone.....
---------- Post added at 09:05 AM ---------- Previous post was at 08:54 AM ----------
teapa said:
i already seen this two statistics that way i asked your cinesensor... one think i don't understand if HTC company they knew about the issue why they didn't just made the new batch with a hardware fix
even if i never owned had the phone i am loving it.. and buying without warranty its not about the money it's about disponibility
Click to expand...
Click to collapse
only 37 people responded, there are thousands of One users on XDA who probably don't have any problems at all and therefor never checked that thread or bothered to respond

Contact HTC representatives

Hi everybody! My One has been in the service center for a week after getting hard bricked for no reason, and repair hasn't been started yet, and they're giving me an ETA of a week or two more So, if any of you is in any way related to HTC, could you pm me a number or an email ID, which isn't ignored, to talk or send a message to convince htc to get my phone repaired quick or give me a replacement? Talking/chat with any of the higher authorities, who actually care about customers would do.
Thanks
Hopefully I'll get them convinced
Sent from my iPod touch using Tapatalk
Good luck, heres the email for Peter Chou the CEO: [email protected]
Be nice, apparently he repairs phones for people he likes himself.
n1234d said:
Hi everybody! My One has been in the service center for a week after getting hard bricked for no reason, and repair hasn't been started yet, and they're giving me an ETA of a week or two more So, if any of you is in any way related to HTC, could you pm me a number or an email ID, which isn't ignored, to talk or send a message to convince htc to get my phone repaired quick or give me a replacement? Talking/chat with any of the higher authorities, who actually care about customers would do.
Thanks
Hopefully I'll get them convinced
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Yes, they take that long. It happened with me too and there's nothing you can do about it. Mine is supposed to come on monday...let's see if that actually happens.
aooga said:
Yes, they take that long. It happened with me too and there's nothing you can do about it. Mine is supposed to come on monday...let's see if that actually happens.
Click to expand...
Click to collapse
But don't carriers in the US replace faulty phones on the spot? Anyways, I'm just too impatient to wait it out.. I'll try whatever I can
Sent from my iPod touch using Tapatalk
n1234d said:
But don't carriers in the US replace faulty phones on the spot? Anyways, I'm just too impatient to wait it out.. I'll try whatever I can
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
I bought my phone with a carrier that I'm no longer with so they aren't doing anything. I was forced to use HTC.
I guess it wasn't that bad since I had a backup.
And the ETA was given by the call center people , who don't know ***t about anything. The service center guys are saying that it may take two weeks or more because of shortage of parts. Why don't they replace the damn phone if they're gonna replace the most expensive parts anyways? Btw, my phone has a faulty mobo, camera, and speakers.
Sent from my iPod touch using Tapatalk
n1234d said:
And the ETA was given by the call center people , who don't know ***t about anything. The service center guys are saying that it may take two weeks or more because of shortage of parts. Why don't they replace the damn phone if they're gonna replace the most expensive parts anyways? Btw, my phone has a faulty mobo, camera, and speakers.
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
How do you have that many things wrong with the phone? They almost never replace the phone because (according to them) it changes the IMEI number of the phone. It does do that, but how the heck does it even matter? HTC support is useless IMO.
aooga said:
How do you have that many things wrong with the phone? They almost never replace the phone because (according to them) it changes the IMEI number of the phone. It does do that, but how the heck does it even matter? HTC support is useless IMO.
Click to expand...
Click to collapse
I don't bloody know. I took proper care of the phone, it was never out of a case and it never fell. And believe it or not, this is the third time I'm having a problem with this phone And if the mobo is changed, the IMEI is changed anyways, so what difference does it make? HTC support is always like "I'm sorry sir, but we can't do anything for you right now. Please check back in a week" it driving me crazy
Sent from my iPod touch using Tapatalk
n1234d said:
I don't bloody know. I took proper care of the phone, it was never out of a case and it never fell. And believe it or not, this is the third time I'm having a problem with this phone And if the mobo is changed, the IMEI is changed anyways, so what difference does it make? HTC support is always like "I'm sorry sir, but we can't do anything for you right now. Please check back in a week" it driving me crazy
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
They transfer the IMEI. Apparently it's legal for them to do it, but not us.
aooga said:
They transfer the IMEI. Apparently it's legal for them to do it, but not us.
Click to expand...
Click to collapse
Well, no. I got a new IMEI the last time my board was changed, and 3 months of data more from my carrier, so I'm pretty darn sure that at least here they don't
Sent from my iPod touch using Tapatalk
n1234d said:
Well, no. I got a new IMEI the last time my board was changed, and 3 months of data more from my carrier, so I'm pretty darn sure that at least here they don't
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
By here, I'm assuming you mean where you live. I guess I asked them to not change it (I would have to get another unlock code) so thats probably why,.

[Q] Strange purple tiger stripe pattern in camera

..
numus said:
I just recently notices this weird purple pattern on my camera in low to moderate light. It just started to happen today... Any ideas?
Click to expand...
Click to collapse
Well that's a problem that nearly everyone has.. could you please take a picture with the pattern and upload it?
A temporary fix for this is changing your ISO to different settings, but that doesn't always work (didn't work for me, for instance).
The best solution is getting HTC or Sprint to fix your camera/replace your phone as it's a hardware issue apparently, although it seems like it would be a software issue.
StormyNight said:
Well that's a problem that nearly everyone has.. could you please take a picture with the pattern and upload it?
A temporary fix for this is changing your ISO to different settings, but that doesn't always work (didn't work for me, for instance).
The best solution is getting HTC or Sprint to fix your camera/replace your phone as it's a hardware issue apparently, although it seems like it would be a software issue.
Click to expand...
Click to collapse
HTC told me my phone is now "out of warranty" (it may have turned 1 year this month, but I even doubt that)... So even tho they acknowledge it is a defective issue, I have to pay to fix it. Guess they lost another customer to Samsung or LG
numus said:
HTC told me my phone is now "out of warranty" (it may have turned 1 year this month, but I even doubt that)... So even tho they acknowledge it is a defective issue, I have to pay to fix it. Guess they lost another customer to Samsung or LG
Click to expand...
Click to collapse
Damn, that sucks. Do you know how much you have to pay?
StormyNight said:
Damn, that sucks. Do you know how much you have to pay?
Click to expand...
Click to collapse
She is currently working on other solutions. I told her I would be willing to pay a small charge if they can switch it for an M8 at this point.
numus said:
She is currently working on other solutions. I told her I would be willing to pay a small charge if they can switch it for an M8 at this point.
Click to expand...
Click to collapse
Ah, good luck then. I've never talked to Sprint's customer service but I've read of reviews online and they're apparently terrible, lol.
StormyNight said:
Ah, good luck then. I've never talked to Sprint's customer service but I've read of reviews online and they're apparently terrible, lol.
Click to expand...
Click to collapse
Talking to HTC not Sprint
Edit... Looks like HTC lost a long time customer.
numus said:
HTC told me my phone is now "out of warranty" (it may have turned 1 year this month, but I even doubt that)... So even tho they acknowledge it is a defective issue, I have to pay to fix it. Guess they lost another customer to Samsung or LG
Click to expand...
Click to collapse
None of the other phone manufacturers are going to fix your phone for free out of warranty. I know you're salty now, but know that switching does no good for your problem in particular.
Enjoy Samsuck. LG make decent phones but they lack in build quality.
Sent from my HTCONE using Tapatalk
prezmater said:
None of the other phone manufacturers are going to fix your phone for free out of warranty. I know you're salty now, but know that switching does no good for your problem in particular.
Enjoy Samsuck. LG make decent phones but they lack in build quality.
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
HTC has made one lackluster device after another since the original EVO. The HTC One M7 wasn't exactly an amazing device (had a lot of short comings... specifically the camera) and the M8 is just a rehash of the M7... atleast with the S 5 you can install QI with a simple chip under the back cover.
Enjoy Knox
Sent from my HTCONE using Tapatalk
numus said:
I just recently notices this weird purple pattern on my camera in low to moderate light. It just started to happen today... Any ideas?
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Click to collapse
yeah, you'll have to call HTC and make a claim. you'll have to pay for shipping and handling, but in a week or so, you will be sent a new device with the new camera hardware installed. I did this less than a month ago, and yes, you must still be under warranty.

Question about a Nexus 6 prototype or developer edition I found

So I found this phone on Craigslist and couldn't resist buying it ( I know, bad idea). But basically, this phone has "Motorola Confidential Property. Not for Sale" printed on the bottom of the screen along with a Motorola logo and some numbers at the top of the screen. It also doesn't have the Nexus logo printed on the back.
I took it home, and it did not work with any sim I had. So i started digging around in the phones settings and bootloader to see if anything was different. I only found two things that were different apart from physical appearance:
1. Product Variant in bootloader says "shamu XT 1103 32 GB P2A" while all other Nexus 6's I have seen have "shamu XT 1103 32 GB P3A0"
2. The baseband in settings ends with a lowercase "p" instead of "R" (no matter what baseband I flash in fastboot).
One last tidbit that I thought was interesting is that this phones IMEI shows up as clean and ready to activate on any network but I believe it is because the IMEI does not exist in any database. I called Motorola and gave them the IMEI, and they said they found no phone on their database with that IMEI.
Does anyone know if their is a way to convert this to a functioning Nexus 6? I assume it is these differences and the unknown IMEI preventing me from activating the phone on my network. While I would like to get the phone working with my network, I mostly posted this on here to see what people had to say about the phone and maybe someone knows how to get it working on here. I can post pictures of the phone if people want.
I don't have an answer, but it would be pretty cool to get a "Nexus 6" prototype working. Can you take a picture of the phone? I'd be interested in seeing the front and back, or the differences. Thanks
dave2metz said:
I don't have an answer, but it would be pretty cool to get a "Nexus 6" prototype working. Can you take a picture of the phone? I'd be interested in seeing the front and back, or the differences. Thanks
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Click to collapse
here are some pictures:
it could possibly be a moto x pro, which is an exact lookalike of the nexus 6, but slightly different inside. its sold in china only. but, thats only a guess :angel:
simms22 said:
it could possibly be a moto x pro, which is an exact lookalike of the nexus 6, but slightly different inside. its sold in china only. but, thats only a guess :angel:
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Click to collapse
Hmm, I didn't consider that. I don't think it is, unless the "Nexus 6" name mentioned in the settings/bootloader were somehow changed to that prior to me buying the phone. It does look a lot like it though, although the "M" logo in the back is different on mine then the one in that picture. The hardware listed in the bootloader also matches up with the hardware in standard Nexus 6's, unless both phones had the same hardware.
One other thing that helps prove that it is some type of Nexus 6 is the IMEI, which shows up as Nexus 6 on a lot of databases (although not in Motorola's haha...).
EDIT: if it is somehow the Moto x pro, maybe that would explain why the phone does not work in the states, and probably why the baseband is different.
pheonix3330 said:
Hmm, I didn't consider that. I don't think it is, unless the "Nexus 6" name mentioned in the settings/bootloader were somehow changed to that prior to me buying the phone. It does look a lot like it though, although the "M" logo in the back is different on mine then the one in that picture. The hardware listed in the bootloader also matches up with the hardware in standard Nexus 6's, unless both phones had the same hardware.
One other thing that helps prove that it is some type of Nexus 6 is the IMEI, which shows up as Nexus 6 on a lot of databases (although not in Motorola's haha...).
EDIT: if it is somehow the Moto x pro, maybe that would explain why the phone does not work in the states, and probably why the baseband is different.
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Click to collapse
i noticed the different Motorola m on the back after i posted. about the sim, im clueless. maybe the sim reader is broken as well. thats happened to a nexus of mine once.
simms22 said:
i noticed the different Motorola m on the back after i posted. about the sim, im clueless. maybe the sim reader is broken as well. thats happened to a nexus of mine once.
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Click to collapse
Its possible, although the phone does recognize the sim card. it just shows no service (similar to how a phone with a bad IMEI acts). How could I verify if the sim reader was broken?
pheonix3330 said:
Its possible, although the phone does recognize the sim card. it just shows no service (similar to how a phone with a bad IMEI acts). How could I verify if the sim reader was broken?
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Click to collapse
usually, by sticking in a known working sim into it, and sticking your sim into another phone. but in this situation, i have no idea.
pheonix3330 said:
here are some pictures:
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Click to collapse
Looks like the M logo could be some kind of fingerprint reader.
Regarding the different Motorola logo on the back, I guess, that it could be a fingerprint sensor:
technobuffalo.com/2015/08/05/check-out-this-nexus-6-prototype-with-fingerprint-reader/.
It was planned, but removed. They even had it in their git: shamu: remove fingerprint support.
gee2012 said:
Looks like the M logo could be some kind of fingerprint reader.
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Click to collapse
I think you and spartan are right. It feels like it would be a fingerprint sensor, although the M logo threw me off.
It looks exactly like the pictures spartan posted of the fingerprint sensor prototype . perhaps that is why my product variant is P2A and not P3A0.
Would be cool to get the sensor working.
2 things.
1. What wireless provider sims have you tried?
2. I could help get it working from a kernel side, but if you can't get your hands on the HW lib, it might be impossible
buckmarble said:
2 things.
1. What wireless provider sims have you tried?
2. I could help get it working from a kernel side, but if you can't get your hands on the HW lib, it might be impossible
Click to expand...
Click to collapse
Buckmarble! thanks for replying. I have used your kernels in the past and they have always worked great for me
As for wireless providers I have tried, I inserted a Verizon and T mobile sim card (both working on other phones) and had no service although the phone did recognize a sim was inserted.
What do you mean by getting my hands on the HW lib?
Again, thanks for posting.
pheonix3330 said:
Buckmarble! thanks for replying. I have used your kernels in the past and they have always worked great for me
As for wireless providers I have tried, I inserted a Verizon and T mobile sim card (both working on other phones) and had no service although the phone did recognize a sim was inserted.
What do you mean by getting my hands on the HW lib?
Again, thanks for posting.
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@Spartaner25 linked to a commit that removed the fingerprint scanner support. In that commit it copied and set permissions on a hardware lib for the scanner.
Sent from my Nexus 6 using Tapatalk
buckmarble said:
@Spartaner25 linked to a commit that removed the fingerprint scanner support. In that commit it copied and set permissions on a hardware lib for the scanner.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Well, I think I'm going to go ahead and sell the phone on eBay to someone that uses these phones overseas. I'm not confident in my ability to get the phone working with my network so I am trying to get my money back.
I explained to him what kind of phone this was and he told me that if it didn't work with his country's network he would return it to me. If he does end up returning it to me, would you be okay with me sending you a message asking for help with this buck?
pheonix3330 said:
Well, I think I'm going to go ahead and sell the phone on eBay to someone that uses these phones overseas. I'm not confident in my ability to get the phone working with my network so I am trying to get my money back.
I explained to him what kind of phone this was and he told me that if it didn't work with his country's network he would return it to me. If he does end up returning it to me, would you be okay with me sending you a message asking for help with this buck?
Click to expand...
Click to collapse
Absolutely. Let me know
Sent from my Nexus 6 using Tapatalk
Manufacturing date
pheonix3330 said:
Well, I think I'm going to go ahead and sell the phone on eBay to someone that uses these phones overseas. I'm not confident in my ability to get the phone working with my network so I am trying to get my money back.
I explained to him what kind of phone this was and he told me that if it didn't work with his country's network he would return it to me. If he does end up returning it to me, would you be okay with me sending you a message asking for help with this buck?
Click to expand...
Click to collapse
Hi,
Very interesting phone, thanks for having taken the risk.
Before selling it, can you post the manufacture date (Bootloader -> Barcodes) ?
You said that it shows as an XT1103. That's the US Nexus 6. The XT1100 is the international Nexus 6. The Moto X Pro is XT1115.
What you have there is a prototype US Nexus 6.
Try an app like LTE Discovery to see if the radio is even working and detecting towers.
If the phone is, indeed, a prototype. Shouldn't it be running Lollipop instead of M with Nov. security patch? Strange.
antiquezip said:
If the phone is, indeed, a prototype. Shouldn't it be running Lollipop instead of M with Nov. security patch? Strange.
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Click to collapse
It was running a developer version of Android 5.0.1 when I bought it but I flashed latest software from google.

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