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Hi all,
I have a TP-Link TL-WDR4300 at home. My Chromecast is having issue connecting to this router. When i run through Chromecast setup, it goes fine up to the point where it asks me for password of my router. After I enter my password and click next, my TV would just say 'connecting...' and it will stuck forever. And the Chromecast setup app will say "Something went wrong. We weren't able to find your Chromecast on the network." Apparently because it wasn't able to connect to my network.
I'm pretty sure I have my password entered correctly. I tried to changed my router settings but it won't help at all.
One interesting thing is that my Chromecast used to be able to connect to my router before it was updated(which happened automatically when I connected Chromecast to my router for the last time). Although I had similar connection issues in the past, I was able to fix it by a combination of resetting Chromecast, rebooting router and changing router settings. Now, it just won't connect no matter what I do.
Any help is greatly appreciated!
rozzerhmq said:
Hi all,
I have a TP-Link TL-WDR4300 at home. My Chromecast is having issue connecting to this router. When i run through Chromecast setup, it goes fine up to the point where it asks me for password of my router. After I enter my password and click next, my TV would just say 'connecting...' and it will stuck forever. And the Chromecast setup app will say "Something went wrong. We weren't able to find your Chromecast on the network." Apparently because it wasn't able to connect to my network.
I'm pretty sure I have my password entered correctly. I tried to changed my router settings but it won't help at all.
One interesting thing is that my Chromecast used to be able to connect to my router before it was updated(which happened automatically when I connected Chromecast to my router for the last time). Although I had similar connection issues in the past, I was able to fix it by a combination of resetting Chromecast, rebooting router and changing router settings. Now, it just won't connect no matter what I do.
Any help is greatly appreciated!
Click to expand...
Click to collapse
I would reset everything and then try the setup program again if you haven't tried that already.
When you say "changing router settings", does this include channel width? Is it set to auto? Have you tried setting it to something manually, preferably 20MHz? Also what is your Network Mode set to?
mdamaged said:
When you say "changing router settings", does this include channel width? Is it set to auto? Have you tried setting it to something manually, preferably 20MHz? Also what is your Network Mode set to?
Click to expand...
Click to collapse
Yes. I am using the 2.4GHz wireless only
I tried changing all these setting
Mode: abgn
Channel Width: 20mhz-40mhz
Channel: 1 - 6 - 11
rozzerhmq said:
Yes. I am using the 2.4GHz wireless only
I tried changing all these setting
Mode: abgn
Channel Width: 20mhz-40mhz
Channel: 1 - 6 - 11
Click to expand...
Click to collapse
Have you tried using the HDMI extender? That can help a lot in some circumstances. It's amazing how much a TV and other electronics will interfere with WiFi signals.
rozzerhmq said:
Hi all,
I have a TP-Link TL-WDR4300 at home. My Chromecast is having issue connecting to this router. When i run through Chromecast setup, it goes fine up to the point where it asks me for password of my router. After I enter my password and click next, my TV would just say 'connecting...' and it will stuck forever. And the Chromecast setup app will say "Something went wrong. We weren't able to find your Chromecast on the network." Apparently because it wasn't able to connect to my network.
I'm pretty sure I have my password entered correctly. I tried to changed my router settings but it won't help at all.
One interesting thing is that my Chromecast used to be able to connect to my router before it was updated(which happened automatically when I connected Chromecast to my router for the last time). Although I had similar connection issues in the past, I was able to fix it by a combination of resetting Chromecast, rebooting router and changing router settings. Now, it just won't connect no matter what I do.
Any help is greatly appreciated!
Click to expand...
Click to collapse
I experience the same problem with you
bhiga said:
Have you tried using the HDMI extender? That can help a lot in some circumstances. It's amazing how much a TV and other electronics will interfere with WiFi signals.
Click to expand...
Click to collapse
I never had problems with my old router. So I'm pretty sure it to be a compatibility issue.
I have the same exact router (TL-WDR4300 but running dd-wrt) and have zero issues connecting my 2 chromecasts to it.
One chromecast is running PwnedCast and the other is vanilla on the most current update. The router is running both 2.4 and 5 ghz and both chromecasts are connected to the 2.4 bandwidth.
I am using the extender on both.
rozzerhmq said:
I never had problems with my old router. So I'm pretty sure it to be a compatibility issue.
Click to expand...
Click to collapse
Well does the Chromecast Light blink or is it solid?
If it is solid then it is connected to the router and you have some security setting or firewall either on the router or the PC isolating it from other devices.
Typical issue is when you have mis-selected Public for your network type in Windows instead of HOME,
Public isolates the Windows machine where HOME allows Device to Device communication.
Check the firewall settings on your router and try shutting it off and see if that works. If so then turn it back on and look for other settings like Multicast filtering or IGMP and uncheck.
If the light on the CCast is Blinking then it is not connected and you need to re-run the setup.
You say other devices are seeing it so thats probably not the case.
j.a said:
I have the same exact router (TL-WDR4300 but running dd-wrt) and have zero issues connecting my 2 chromecasts to it.
One chromecast is running PwnedCast and the other is vanilla on the most current update. The router is running both 2.4 and 5 ghz and both chromecasts are connected to the 2.4 bandwidth.
I am using the extender on both.
Click to expand...
Click to collapse
Thanks for the info. I am using vendor firmware atm, will try dd-wrt next.
Asphyx said:
Well does the Chromecast Light blink or is it solid?
If it is solid then it is connected to the router and you have some security setting or firewall either on the router or the PC isolating it from other devices.
Typical issue is when you have mis-selected Public for your network type in Windows instead of HOME,
Public isolates the Windows machine where HOME allows Device to Device communication.
Check the firewall settings on your router and try shutting it off and see if that works. If so then turn it back on and look for other settings like Multicast filtering or IGMP and uncheck.
If the light on the CCast is Blinking then it is not connected and you need to re-run the setup.
You say other devices are seeing it so thats probably not the case.
Click to expand...
Click to collapse
Update: It turns out this is not the root cause of this issue(refer to my post below), i will try dd-wrt next!
Thanks for the suggestions!
By following your advise and checking my security settings again. I was able to solve this issue by turning off VPN firewalls. I don't use any VPN thing so i thought the VPN firewalls wouldn't matter. Anyways, thank you very much and now I can enjoy Chromecast again!
However, there is one annoying thing. When casting from Chrome tabs, it won't go into full screen. There are black bars on top and bottom which isn't there if I cast from Youtube. I tried changing all the Chromecast extension options and Tv aspect ratio setting, but had no success. It would be awesome if you can offer some advice.
Thanks again!:good:
rozzerhmq said:
Thanks for the suggestions!
By following your advise and checking my security settings again. I was able to solve this issue by turning off VPN firewalls. I don't use any VPN thing so i thought the VPN firewalls wouldn't matter. Anyways, thank you very much and now I can enjoy Chromecast again!
However, there is one annoying thing. When casting from Chrome tabs, it won't go into full screen. There are black bars on top and bottom which isn't there if I cast from Youtube. I tried changing all the Chromecast extension options and Tv aspect ratio setting, but had no success. It would be awesome if you can offer some advice.
Thanks again!:good:
Click to expand...
Click to collapse
Go into Options of the Googlecast ext on your Browser
Select Full screen zoom and make sure it is enabled.
But there will always be some content that doesn't format the screen properly and will give you black bars...
Asphyx said:
Go into Options of the Googlecast ext on your Browser
Select Full screen zoom and make sure it is enabled.
But there will always be some content that doesn't format the screen properly and will give you black bars...
Click to expand...
Click to collapse
Well, after all, it was too early to call it a success.
So earlier today, I wasn't able to discover Chromecast from my PC(It says something like "device missing" in Chromecast extension). However, my TV shows Chromecast is connected to my network, and the light on Chromecast is stable white. Then, I tried to reboot my router, and that fixed it. This is basically similar to the issues i had in the past where i could just fix Chromecast connection by randomly rebooting router and resetting Chromecast.
I was skeptical and decided to revert my changes on VPN firewalls. After a router reboot, Chromecast still worked!!
At this point, I don't think it's the VPN firewall settings that is causing this issue. This issue looks so random. I would try to go dd-wrt next and hopefully it will fix this issue properly.
rozzerhmq said:
Well, after all, it was too early to call it a success.
So earlier today, I wasn't able to discover Chromecast from my PC(It says something like "device missing" in Chromecast extension). However, my TV shows Chromecast is connected to my network, and the light on Chromecast is stable white. Then, I tried to reboot my router, and that fixed it. This is basically similar to the issues i had in the past where i could just fix Chromecast connection by randomly rebooting router and resetting Chromecast.
I was skeptical and decided to revert my changes on VPN firewalls. After a router reboot, Chromecast still worked!!
At this point, I don't think it's the VPN firewall settings that is causing this issue. This issue looks so random. I would try to go dd-wrt next and hopefully it will fix this issue properly.
Click to expand...
Click to collapse
You mention DD-Wrt are you using that?
Cause I notice most people having these issues seem to be using DD-WRT or Tomato and I'm starting to wonder if perhaps there is some issues with those Custom Firmwares being used.
I do know in the past before I Upgraded my router that I had problems with devices getting booted off the WiFi because I had too many devices connecting and it would seem that when a new device would connect, one would stop getting data despite the fact it said it was connected.
Now this shouldn't ever be the case with WiFi if it has an IP it should not have a limit but I am wondering if your experiencing what I was experiencing before I Upgraded....
Not suggesting you need to upgrade mind you just that what your going through sounds similar to what I went through.
When I bought the new router (LinkSys N900) the Box had this chart of Router Groups and which router was best for X number of devices.
Low end for less than 3, High end for 7+ with the last group being for 7+ and HD.
This chart went against what I believed I knew about WiFi limitations which I thought was only IP and DHCP based...
I wrote it off as pure Marketing with the intention of getting you to buy the most expensive router they had...(which I was going to do anyway LOL)
I'm starting to wonder if maybe there is something to that....Sure would explain my problems with the router that made me upgrade in the first place.
I'm having the same issues with my chromecast and a tp-link wdr4300 router on dd-wrt (latest build from 2014-02).
After either chromecast or router (wi-fi) restart I'm able to cast and chromecast is also shown in chromecast app.
But after some idling (without casting) chromecast is still connected to my wi-fi (ping responses) but I'm not able to cast anything (music, allcast etc..) anymore.
I have already tried enabling/disabling UPNP, changing wi-fi channels, etc
Doesn't look like just a wi-fi issue only, as chromecast is still connected to my wi-fi.
but still could this be related to the Atheros chipset used in the wdr4300 maybe?
Any other routers with atheros chipset running without problems?
Try installing Bonjour Browser or another mDNS browser and monitor what happens in local._googlecast._tcp
Also check router security and firewall logs to see if things are being blocked corresponding to when the mDNS broadcasts fall off.
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
Seems to be good now for my setup.
I had installed a bonjour browser but couldn't see anything special.
local._googlecast._tcp was present all the time even though I couldn't cast.
I have changed the router firmware from dd-wrt (02-19-2014-r23598) to a self compiled OpenWrt (Barrier Breaker r39770).
I have been able to cast now stable for 4 days. Never had that before on dd-wrt.
nervdoc said:
Seems to be good now for my setup.
I had installed a bonjour browser but couldn't see anything special.
local._googlecast._tcp was present all the time even though I couldn't cast.
I have changed the router firmware from dd-wrt (02-19-2014-r23598) to a self compiled OpenWrt (Barrier Breaker r39770).
I have been able to cast now stable for 4 days. Never had that before on dd-wrt.
Click to expand...
Click to collapse
Thanks for the update. Good to know that OpenWRT is working for you.
I have the same router. Don't recall having any issues on stock firmware. I'm on ddwrt now.
Did that as I plan on converting to extender when I move to the AC router soon.
I can only imagine the Chromecast didn't like something in your settings.
Sent from my SPH-L720 using Tapatalk
"Something went wrong. We weren't able to find your chromecast on the network"
[ this trick worked for me ] .. I had the same issue.. I was trying to connect my lcd remote monitor to my windows 7 pc. In the chromecast setup, I was able to go till the page that asked for the wifi network id and pw.., and later i got the error "Something went wrong. We weren't able to find your chromecast on the network" Many tries and all failed. Later i downloaded the chromecast app in my Android 5.0 smart phone and did the settings and voila! .. it got installed in the first try. Later without factory resetting the chromecast, i reinstalled the chromecast setup in my windows 7 and it got installed without any error. Later i opened up the chrome browser installed the chromecast plugin extension and it worked well. I was able to view my page on my remote monitor. Hope it works for u too..
I'm really not seeing any threads with workarounds for this error message.
I know I haven't been around in quite a while, am I just missing them? If I am, please point me in the correct direction.
If not, I can update this thread with some workarounds I have found (May also help Google in helping their customers, can't explain any further than that). Seems like it would make sense to have a thread dedicated to that.
mattykinsx said:
I'm really not seeing any threads with workarounds for this error message.
I know I haven't been around in quite a while, am I just missing them? If I am, please point me in the correct direction.
If not, I can update this thread with some workarounds I have found (May also help Google in helping their customers, can't explain any further than that). Seems like it would make sense to have a thread dedicated to that.
Click to expand...
Click to collapse
These are a list of things that can be at play...Most are Router related
No Multicast capability, Multicast Disabled or Filtering On
2.4 Ghz band disabled or not supported by the router (CCast only has 2.4Ghz WiFi)
IGMP Enabled or Proxied
AP Isolation on
UPnP settings
IPv6 Disabled
MAC Filtering Enabled
Firewall and Security Programs blocking ports
Incompatible Routers
Check here for possible solutions
https://support.google.com/chromecast/table/3477832?hl=en&ref_topic=3447927
and make sure your CCast has a Solid White Light cause if not then you need to use the setup program to configure it
What if it works seemingly fine, but then proceeds to intermittently drop off and display the 'No cast devices found' error.
zcace said:
What if it works seemingly fine, but then proceeds to intermittently drop off and display the 'No cast devices found' error.
Click to expand...
Click to collapse
How is the WiFi signal at the Chromecast? The HDMI Extender can help a lot in some cases.
bhiga said:
How is the WiFi signal at the Chromecast? The HDMI Extender can help a lot in some cases.
Click to expand...
Click to collapse
WiFi is strong. It works fine from all my other devices, it's just Chrome. I'm on a Windows 8 PC. Sometimes it'll work perfectly for hours on end. I have everything except my LAN turned off (or so I think), checked binding orders, my windows firewall is off, and it just keeps happening.
Actually I will report back, I thought I had IGMP disabled. I didn't, so I just turned it off.
zcace said:
WiFi is strong. It works fine from all my other devices, it's just Chrome. I'm on a Windows 8 PC. Sometimes it'll work perfectly for hours on end. I have everything except my LAN turned off (or so I think), checked binding orders, my windows firewall is off, and it just keeps happening.
Actually I will report back, I thought I had IGMP disabled. I didn't, so I just turned it off.
Click to expand...
Click to collapse
If that doesn't change things, check if you can adjust your router's UPnP Advertisement time and see if that correlates with your dropoffs.
Beyond that you can try the Wireless Portable Devices setting in the Firewall and enabling IPv6 as described by folks in this thread.
I had similar issues when I first played with the Chromecast which were being caused by Wifi signal - it appears that due to the location of my Chromecast (in a media cabinet) the signal was severely degraded. I tried it in the TV directly (as opposed to the home theatre) and this increased the performance for me as it was out of the cabinet and ended up buying a hdmi extender to run it up into a higher location so it would get better signal.
Not sure if you're getting the same but that's what I'd look at.
zcace said:
What if it works seemingly fine, but then proceeds to intermittently drop off and display the 'No cast devices found' error.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2443288
And the second thread is linked from that one.
Anyone who is using this in a Home Entertainment environment would be wise to get a Wireless AP extender to place near the Home Entertainment cabinet because all those devices throw off so much RF that can easily interfere with the CCast connection.
It's one of the reasons I wish they had a USB Cable similar to the one used for Flashcast that you could put a wired USB ETH dongle in and wire it up.
Thats something I would expect @Kyonz and Team Eureka to be adding to their ROM at some point. That would be a damn good upgrade to the Unit for those with Reception and Network issues. We might even get a sense of exactly what Bitrate the CCast Hardware can handle when the Network isn't getting in the way.
bhiga said:
If that doesn't change things, check if you can adjust your router's UPnP Advertisement time and see if that correlates with your dropoffs.
Beyond that you can try the Wireless Portable Devices setting in the Firewall and enabling IPv6 as described by folks in this thread.
Click to expand...
Click to collapse
This is getting weirder, IGMP disabled. It worked solidly for over a week, and now it's dropping off again. I can't help but think that wi-fi signal is strong as all my other devices work fine, and the CC is in the same room as the router, a month old Netgear R6200v2. I played with uPnP advertisement time and nothing changed, its still dropping off. Restarting the router fixes it. I feel like the problem is on the Windows side though, because every other device works perfectly fine, including Chrome on my Macbook, and all mobile devices.
zcace said:
This is getting weirder, IGMP disabled. It worked solidly for over a week, and now it's dropping off again. I can't help but think that wi-fi signal is strong as all my other devices work fine, and the CC is in the same room as the router, a month old Netgear R6200v2. I played with uPnP advertisement time and nothing changed, its still dropping off. Restarting the router fixes it. I feel like the problem is on the Windows side though, because every other device works perfectly fine, including Chrome on my Macbook, and all mobile devices.
Click to expand...
Click to collapse
Since rebooting the router seems to help it feels like it's some advertisement or multicast related thing. It "registers" at router start but eventually the client is ignoring it. Does the Windows machine go to sleep, turn off its network connection, or auto connect to VPN or another virtual network adapter?
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
zcace said:
This is getting weirder, IGMP disabled. It worked solidly for over a week, and now it's dropping off again. I can't help but think that wi-fi signal is strong as all my other devices work fine, and the CC is in the same room as the router, a month old Netgear R6200v2. I played with uPnP advertisement time and nothing changed, its still dropping off. Restarting the router fixes it. I feel like the problem is on the Windows side though, because every other device works perfectly fine, including Chrome on my Macbook, and all mobile devices.
Click to expand...
Click to collapse
You mentioned Windows 8...
Make sure IPv6 is enabled on both the Computer and the Router.
If your router does not support IPv6 that may be the cause of your problem.
But it is on the list of Compatible routers which leads me to believe you have IPv6 disabled on the Windows8 machine.
bhiga said:
Since rebooting the router seems to help it feels like it's some advertisement or multicast related thing. It "registers" at router start but eventually the client is ignoring it. Does the Windows machine go to sleep, turn off its network connection, or auto connect to VPN or another virtual network adapter?
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
Click to expand...
Click to collapse
Again let's keep in mind that the CC works perfectly fine from every other device. Been watching Breaking Bad on Netflix through my phone and it goes for hours and hours without a hitch.
With that said you're on to something with the sleep idea. My sleep for displays is set to 2 hours, and my hard drives is set to 3 hours, so I don't think that's it. All VPNs or extra LAN connections are off afaik. But turning off my network connection, that's a possibility. I found the 'Allow the computer to turn off this device to save power' option under Control Panel -> Network Connections -> Ethernet -> Properties -> Configure -> Power Management tab. Now, I tried this both allowing the computer to idle (dropped off) and while typing this very message (also dropped off). So it's not that particular setting. Also IPv6 is enabled in the Ethernet Properties. This is crazy, why doesn't this work out of the box!? Everything else did.
Google Chrome Canary is seemingly fixing a lot of people's issues.
https://www.google.com/intl/en/chrome/browser/canary.html
zcace said:
Again let's keep in mind that the CC works perfectly fine from every other device. Been watching Breaking Bad on Netflix through my phone and it goes for hours and hours without a hitch.
With that said you're on to something with the sleep idea. My sleep for displays is set to 2 hours, and my hard drives is set to 3 hours, so I don't think that's it. All VPNs or extra LAN connections are off afaik. But turning off my network connection, that's a possibility. I found the 'Allow the computer to turn off this device to save power' option under Control Panel -> Network Connections -> Ethernet -> Properties -> Configure -> Power Management tab. Now, I tried this both allowing the computer to idle (dropped off) and while typing this very message (also dropped off). So it's not that particular setting. Also IPv6 is enabled in the Ethernet Properties. This is crazy, why doesn't this work out of the box!? Everything else did.
Click to expand...
Click to collapse
Hmm, can't find it but I remember running across a mention of Chromecast discovery not working properly in some cases when there were multiple network interfaces installed (regardless of whether they're active). Windows also has some trouble with the network filter driver layer if there are two many filters installed (again, VPN adapters and firewalls).
Actually... maybe I'm overthinking things as I often do...
It's just that particular computer, right?
Can you try disabling all other Chrome extensions? I recall someone else ran into a conflict with another Chrome extension.
bhiga said:
Hmm, can't find it but I remember running across a mention of Chromecast discovery not working properly in some cases when there were multiple network interfaces installed (regardless of whether they're active). Windows also has some trouble with the network filter driver layer if there are two many filters installed (again, VPN adapters and firewalls).
Actually... maybe I'm overthinking things as I often do...
It's just that particular computer, right?
Can you try disabling all other Chrome extensions? I recall someone else ran into a conflict with another Chrome extension.
Click to expand...
Click to collapse
Indeed, only this computer has any issues. I tried turning off all chrome extensions, still no dice. I am sure there is one singular obscure setting somewhere we are missing. Or maybe its like 'mattykinsx' said, it's a Chrome issue?
zcace said:
Indeed, only this computer has any issues. I tried turning off all chrome extensions, still no dice. I am sure there is one singular obscure setting somewhere we are missing. Or maybe its like 'mattykinsx' said, it's a Chrome issue?
Click to expand...
Click to collapse
Quite possible it's a Chrome thing.
Perhaps create a System Restore point (or otherwise back up your current instance) and try the newfangled thing.
bhiga said:
Quite possible it's a Chrome thing.
Perhaps create a System Restore point (or otherwise back up your current instance) and try the newfangled thing.
Click to expand...
Click to collapse
I take it back. Downloaded Chrome Canary, installed only Google Cast, still drops connection after a couple of minutes.
zcace said:
I take it back. Downloaded Chrome Canary, installed only Google Cast, still drops connection after a couple of minutes.
Click to expand...
Click to collapse
Your Network location is set to Home or Work, yes?
Can you post a shot of the Advanced tab of your network interface's properties from Device Manager?
(Alt-PrtScn will capture the active window, or you can use the Snipping Tool)
bhiga said:
Your Network location is set to Home or Work, yes?
Can you post a shot of the Advanced tab of your network interface's properties from Device Manager?
(Alt-PrtScn will capture the active window, or you can use the Snipping Tool)
Click to expand...
Click to collapse
What are we trying to glean from this?
So I went to use my CC and all of the sudden it says it cant connect to the internet. It is successfully connected to my 2.4ghz wireless network as well. It has not taken the new OTA yet.
I have rebooted my router and done a factory reset on the CC as well.
Any other ideas?
MoNsTeReNeRgY22 said:
So I went to use my CC and all of the sudden it says it cant connect to the internet. It is successfully connected to my 2.4ghz wireless network as well. It has not taken the new OTA yet.
I have rebooted my router and done a factory reset on the CC as well.
Any other ideas?
Click to expand...
Click to collapse
Is it still happening?
When Google Services had their Problems recently I'm sure many CCasts reported no Internet access because google uses a connection to Google services to determine if Internet is there.
Asphyx said:
Is it still happening?
When Google Services had their Problems recently I'm sure many CCasts reported no Internet access because google uses a connection to Google services to determine if Internet is there.
Click to expand...
Click to collapse
Unfortunately it is still happening.
MoNsTeReNeRgY22 said:
Unfortunately it is still happening.
Click to expand...
Click to collapse
I think it is over but perhaps doing a power cycle on the CCast would clear up the issue.
Asphyx said:
I think it is over but perhaps doing a power cycle on the CCast would clear up the issue.
Click to expand...
Click to collapse
Tried power cycling and doing a factory reset with no luck.
MoNsTeReNeRgY22 said:
So I went to use my CC and all of the sudden it says it cant connect to the internet. It is successfully connected to my 2.4ghz wireless network as well. It has not taken the new OTA yet.
I have rebooted my router and done a factory reset on the CC as well.
Click to expand...
Click to collapse
What firmware build is your Chromecast on? (Check the Chromecast app)
bhiga said:
What firmware build is your Chromecast on? (Check the Chromecast app)
Click to expand...
Click to collapse
the internet seems to be broken right now, netflix, hulu, amazon instant are all having a lot of problems reported, my chromecast is also not working well, even just using Plex, 5 mins after power cycling my network. Am on Uverse as well
bhiga said:
What firmware build is your Chromecast on? (Check the Chromecast app)
Click to expand...
Click to collapse
I'm on build 14975.
Are you rerouting the Google DNS? I just had a new CC yesterday and also said it couldn't connect to the internet. As soon as I stopped the routing on the router it connected fine. After that I re-enabled routing for Google DNS and all seems fine.
snapilica2003 said:
Are you rerouting the Google DNS? I just had a new CC yesterday and also said it couldn't connect to the internet. As soon as I stopped the routing on the router it connected fine. After that I re-enabled routing for Google DNS and all seems fine.
Click to expand...
Click to collapse
I had Google DNS set up on my router so I changed it to some other DNS servers. Rebooted the router and power cycled the CC and re set it up. Still a no go.
MoNsTeReNeRgY22 said:
I had Google DNS set up on my router so I changed it to some other DNS servers. Rebooted the router and power cycled the CC and re set it up. Still a no go.
Click to expand...
Click to collapse
Does it ever reach a "Ready to cast" state? Mine is still on 14975 but usually reports "Cannot reach the Internet" after rebooting. Within 5-10 minutes to goes to a normal "Ready to cast" state though.
bhiga said:
Does it ever reach a "Ready to cast" state? Mine is still on 14975 but usually reports "Cannot reach the Internet" after rebooting. Within 5-10 minutes to goes to a normal "Ready to cast" state though.
Click to expand...
Click to collapse
As of late, it does not.
I let it sit this morning for at least a half hour and it just sat on the reconnect me screen.
Contacted Google and they are sending me a replacement CC.
Hopefully this will fix the issue.
Thanks everyone for your help so far.
Update: Got the replacement, still a no go.
Looks like it has something to do with my router.
Any suggestions?
MoNsTeReNeRgY22 said:
Update: Got the replacement, still a no go.
Looks like it has something to do with my router.
Any suggestions?
Click to expand...
Click to collapse
Maybe I missed it... What make and model is your router?
bhiga said:
Maybe I missed it... What make and model is your router?
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Click to collapse
I have the Asus RT-N66U and am on 3.0.0.4.374.38_2 (Merlin build).
MoNsTeReNeRgY22 said:
I have the Asus RT-N66U and am on 3.0.0.4.374.38_2 (Merlin build).
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Hmm, Google says 3.0.0.4.276 worked. No mention of 3.0.0.4.374 there or in the Router Known Issues & Workarounds so not quite sure.
Might be worth looking for and toggling some of the settings mentioned in the Workaround column of Router Known Issues & Workarounds though.
bhiga said:
Hmm, Google says 3.0.0.4.276 worked. No mention of 3.0.0.4.374 there or in the Router Known Issues & Workarounds so not quite sure.
Might be worth looking for and toggling some of the settings mentioned in the Workaround column of Router Known Issues & Workarounds though.
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Thanks for the help.
I will play around with it and see if I have any luck.
Update: Flashed the official Asus 3.0.0.4.276 firmware which Google reports is working with the CC. Did a factory reset with it and still could not get connected to the internet. I think I have ruled out my network, got to be something in my apartment complex...
MoNsTeReNeRgY22 said:
Thanks for the help.
I will play around with it and see if I have any luck.
Update: Flashed the official Asus 3.0.0.4.276 firmware which Google reports is working with the CC. Did a factory reset with it and still could not get connected to the internet. I think I have ruled out my network, got to be something in my apartment complex...
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So Chromecast is giving the "Connected to __(your network)__ but connect reach the Internet" message?
Check whether there are any MAC restrictions or parental controls enabled. The best test is to assign a DHCP address to a computer, test its Internet connectivity, then change the computer's address (or switch to automatic) and set the same address to Chromecast, then reboot router and Chromecast (so it gets the new address). That should rule out any IP-based restrictions or filters.
bhiga said:
So Chromecast is giving the "Connected to __(your network)__ but connect reach the Internet" message?
Check whether there are any MAC restrictions or parental controls enabled. The best test is to assign a DHCP address to a computer, test its Internet connectivity, then change the computer's address (or switch to automatic) and set the same address to Chromecast, then reboot router and Chromecast (so it gets the new address). That should rule out any IP-based restrictions or filters.
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Yes, that is the error I am getting on my TV screen.
The wireless MAC filter is disabled and parental control and DNS filtering are off as well.
How do I set an IP address on the CC?
Update: Looking through my router logs and heres what I found. The CC is getting an IP address automatically from DHCP. Shows up as an active connection under wireless clients. Now active connections is where it gets interesting. My CC keeps trying to reach 173.194.115.33:443 which is a Google IP address but it cant. It either states TIME_WAIT or UNREPLIED . Now I am able to ping that IP with no problems from other devices on my network.
Since my Chromecast updated to 16664 (official) last week, I have had a bear of a time having any device see the Chromecast. Prior to the upgrade, I didn't have any issues with connectivity. Now the only way I can get the device to work is to do a reset to defaults and go through the setup procedure. The CC will generally work until the next power-up, then the same thing.
When this happens, the ChromeCast's home screen indicates it's connected to my WiFi network, however no Chromecast enabled program, including the Chromecast app on my phone, sees the device.
There have been no changes to my wireless network settings since it worked last. Given that I've not seen anyone else post about this, I must be the only one seeing the problem. Anyone?
I've seen some similar reports over at Plex but not here...
I myself am on 16664 and have no issues seeing my device.
try a Factory reset and see if reconnecting helps at all.
I've had a similar experience. My Galaxy SII and Galaxy tab 3 can see my Chromecast, but when I run the Chromecast app from my Kindle Fire HD, I get the message "No Chromecasts found on <network>". If I do a factory reset on the Chromecast, then the KFHD will find it, but once it's setup, I won't find it again. For me, the solution was to unplug my TiVo Premiere and TiVo Roamio from my network. Then the KFHD can find and cast to the Chromecast. But if either TiVo is connected to my network, the KFHD can't find the Chromecast. It's weird that this only affects the KFHD and not my other android devices.
SFDave said:
I've had a similar experience. My Galaxy SII and Galaxy tab 3 can see my Chromecast, but when I run the Chromecast app from my Kindle Fire HD, I get the message "No Chromecasts found on <network>". If I do a factory reset on the Chromecast, then the KFHD will find it, but once it's setup, I won't find it again. For me, the solution was to unplug my TiVo Premiere and TiVo Roamio from my network. Then the KFHD can find and cast to the Chromecast. But if either TiVo is connected to my network, the KFHD can't find the Chromecast. It's weird that this only affects the KFHD and not my other android devices.
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TiVos use mDNS advertising for their services.
Recent Chromecast firmware also seems to be using mDNS as well.
Try running Bonjour Browser and see if Chromecast is visible before/after reset or reboot.
Not sure if related but it may help.
My router has 2 channels, 2.4ghz and 5ghz, the chromecast is connected to the 2.4ghz of course, the issue is when another device is also using the 2.4ghz it wont see the chromecast for some strange reason, the second I connect that device to the 5ghz network it will see it and everything will work flawlessly.
kishke said:
Not sure if related but it may help.
My router has 2 channels, 2.4ghz and 5ghz, the chromecast is connected to the 2.4ghz of course, the issue is when another device is also using the 2.4ghz it wont see the chromecast for some strange reason, the second I connect that device to the 5ghz network it will see it and everything will work flawlessly.
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If your router has a WMM option, try toggling it - on some routers WMM implementation is broken and makes things worse when it tries to kick in and make your media streaming better.
Also, if you're streaming local content from another wireless device you may be exceeding the available bandwidth on the band - see WiFi Bandwidth and Router Considerations for diagrams on how the bandwidth usage can multiply depending on how content is being accessed.
bhiga said:
If your router has a WMM option, try toggling it - on some routers WMM implementation is broken and makes things worse when it tries to kick in and make your media streaming better.
Also, if you're streaming local content from another wireless device you may be exceeding the available bandwidth on the band - see WiFi Bandwidth and Router Considerations for diagrams on how the bandwidth usage can multiply depending on how content is being accessed.
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Streaming is fine (using plex with pc as dlna) it's just a weird issue that used to happen, haven't noticed it in a while because our phones always connects to the 5ghz network. WMM is on so if it happens again I'll try playing it.
Also I doubt I'm even getting close to the wireless bandwidth cap.
Thanks for your reply tho!
kishke said:
Streaming is fine (using plex with pc as dlna) it's just a weird issue that used to happen, haven't noticed it in a while because our phones always connects to the 5ghz network. WMM is on so if it happens again I'll try playing it.
Also I doubt I'm even getting close to the wireless bandwidth cap.
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Weird... Might also be a more general network thing like a rogue device with a static IP causing a collision that Chromecast doesn't gracefully recover from, or a multi-interfaced device causing some kind of loop
But yeah, since you have 5 GHz, best to use that and keep your 2.4 GHz usage to a minimum to maximize available bandwidth for Chromecast..
Let me try a few of the suggestions here. I've not had any luck using 2.4 or 5GHz bands on my network...behavior is the same. Also, my router is an ASUS router with Merlin firmware. There is a new thread I've only glanced over, but I'll try some of the things there as well:
http://forum.xda-developers.com/showthread.php?t=2599515
I had to do the factory reset trick again last night so we could watch video on the Chromecast...it obviously hasn't gotten annoying to the point where I'm stopping all other activity until I get it fixed, though. Strange this only started happening after the Chromecast update, but I can no longer remember the sequence of events that go me here (chromecast update, router update, wireless AP added for better wireless coverage, etc).
I've seen similar behavior when there are just too many devices connected to the WiFi at once.
My router maxes out at around 9-10 devices...
Doesn't matter which band they are on either.
But to be sure it isn't an IP conflict I suggest setting DHCP reservations for all your regularly connecting devices to ensure they never get a different IP (especially important to do for servers like Plex) and remove that possibility from the equation.
Just to Add I believe the new 802.11AC Standards solve this problem, But you will need to buy a new router to get it.
Using a bonjour browser, I can see the entry for the Chromecast :
_googlecast._tcp.local.
Bedroom.local.:8009
/192.168.254.193
st = 0
ve = 02
md = Chromecast
ic = /setup/icon.png
id = [a very long number]
fn = Bedroom
ca = 5
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I'm running the browser that sees that from a Samsung tablet, which is also running the Chromecast setup app that says it can't find the Chromecast.
EDIT: I've tried the factory default recovery method a number of times now. I see the bonjour record go away, then come back after the setup app says I'm ready to cast. All apps can see the Chromecast at that time, then after 3 to 5 minutes, they no longer see the Chromecast. I don't see any difference in the bonjour record when it working from when it's not working.
troycarpenter said:
Using a bonjour browser, I can see the entry for the Chromecast :
I'm running the browser that sees that from a Samsung tablet, which is also running the Chromecast setup app that says it can't find the Chromecast.
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Just a longshot....But do you have any security software that could be blocking some Apps from communicating with the Network?
It sounds an awful lot like what happens when an AntiVirus Application Monitor has denied access.
Hmm, No, I don't think so.
But I found something interesting. My laptop CAN see the Chromecast, and I can cast Chrome tabs just fine. So far it's only the Android devices that can't see the Chromecast (and at the same time the laptop can). I'm looking for my iPad (I don't use it enough to keep track of it as close as I should) to see if it sees the Chromecast or not.
troycarpenter said:
Hmm, No, I don't think so.
But I found something interesting. My laptop CAN see the Chromecast, and I can cast Chrome tabs just fine. So far it's only the Android devices that can't see the Chromecast (and at the same time the laptop can).
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That's really odd. Your network has only the ASUS router for wireless, no repeaters or extenders?
-= this post enhanced with bonus mobile typos =-
bhiga said:
That's really odd. Your network has only the ASUS router for wireless, no repeaters or extenders?
-= this post enhanced with bonus mobile typos =-
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I do have an extender (not a wireless repeater) in place, but it didn't make any difference before the latest Chromecast update. My next step is to try removing the extender, but I don't know if the Chromecast will see the signal coming from the other side of the house (the reason the extender was put in to begin with).
troycarpenter said:
I do have an extender (not a wireless repeater) in place, but it didn't make any difference before the latest Chromecast update. My next step is to try removing the extender, but I don't know if the Chromecast will see the signal coming from the other side of the house (the reason the extender was put in to begin with).
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It's quite possible that the update changed something about the WiFi connection that your network simply does not like. People have noted similar "introduced issues" with HDMI before. Definitely submit a report with them if you haven't already, and request that updates NOT be forced to avoid issues like this. Being able to dismiss, postpone or even roll back an update would prevent this type of thing.
If it's not the build, I'm not sure what else it might be, unless your router has somehow quarantined your other Android devices on another band or SSID somehow.
bhiga said:
It's quite possible that the update changed something about the WiFi connection that your network simply does not like. People have noted similar "introduced issues" with HDMI before. Definitely submit a report with them if you haven't already, and request that updates NOT be forced to avoid issues like this. Being able to dismiss, postpone or even roll back an update would prevent this type of thing.
If it's not the build, I'm not sure what else it might be, unless your router has somehow quarantined your other Android devices on another band or SSID somehow.
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Looks like I switched off TKIP and just went AES on that network at some time. I went back and turned on AES+TKIP and now the Chromecast shows up on my mobile devices again. I'll keep an eye out in case that theory doesn't hold out.
Because after configuring my Chromecast, it appears like a wifi network?
Example: I set my Chromecast named "Peter Chomecast" my wifi.
That is, it appears to me, I'm on my network, and appears to others who search nearby wifi network.
This is the correct way? Is to "hide it"?
pedro5148 said:
Because after configuring my Chromecast, it appears like a wifi network?
Example: I set my Chromecast named "Peter Chomecast" my wifi.
That is, it appears to me, I'm on my network, and appears to others who search nearby wifi network.
This is the correct way? Is to "hide it"?
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Do not name it the same as your network ssid.
hwong96 said:
Do not name it the same as your network ssid.
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my network has a name and has another chromecast. Is that so?
Sent from my Xperia ZL using XDA Free mobile app
pedro5148 said:
my network has a name and has another chromecast. Is that so?
Sent from my Xperia ZL using XDA Free mobile app
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Yes. Only the people authorized to be on your protected network will be able to see the chromecast name.
pedro5148 said:
my network has a name and has another chromecast. Is that so?
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Once properly configured to access your network, there should not be a Chromecastxxxx network open and broadcasting.
If you see that, unplug your Chromecast - if it goes away then your Chromecast was still broadcasting its setup AP while connected to your network as well. I have only had it happen to me once, but I don't reboot my Chromecasts very often.
It should go away when you power it up again.
bhiga said:
Once properly configured to access your network, there should not be a Chromecastxxxx network open and broadcasting.
If you see that, unplug your Chromecast - if it goes away then your Chromecast was still broadcasting its setup AP while connected to your network as well. I have only had it happen to me once, but I don't reboot my Chromecasts very often.
It should go away when you power it up again.
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What if there is and hasn't gone away after multiple reboots? I still see my chrome cast on my network open access and I've had it for quite some time now.
cnotes2019 said:
What if there is and hasn't gone away after multiple reboots? I still see my chrome cast on my network open access and I've had it for quite some time now.
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That's really odd. Have you tried running Chromecast setup on it and seeing if it works (and the code on screen matches the code in the app)?
It could be a neighbor has a Chromecast that isn't connected or something.
If it is your Chromecast and it's working for casting, then maybe try a factory reset. That's all i can think of unless you're rooted.
Ok I understand, I thought the chromecast appeared for other devices being out of the same network.