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Hi all,
I have a TP-Link TL-WDR4300 at home. My Chromecast is having issue connecting to this router. When i run through Chromecast setup, it goes fine up to the point where it asks me for password of my router. After I enter my password and click next, my TV would just say 'connecting...' and it will stuck forever. And the Chromecast setup app will say "Something went wrong. We weren't able to find your Chromecast on the network." Apparently because it wasn't able to connect to my network.
I'm pretty sure I have my password entered correctly. I tried to changed my router settings but it won't help at all.
One interesting thing is that my Chromecast used to be able to connect to my router before it was updated(which happened automatically when I connected Chromecast to my router for the last time). Although I had similar connection issues in the past, I was able to fix it by a combination of resetting Chromecast, rebooting router and changing router settings. Now, it just won't connect no matter what I do.
Any help is greatly appreciated!
rozzerhmq said:
Hi all,
I have a TP-Link TL-WDR4300 at home. My Chromecast is having issue connecting to this router. When i run through Chromecast setup, it goes fine up to the point where it asks me for password of my router. After I enter my password and click next, my TV would just say 'connecting...' and it will stuck forever. And the Chromecast setup app will say "Something went wrong. We weren't able to find your Chromecast on the network." Apparently because it wasn't able to connect to my network.
I'm pretty sure I have my password entered correctly. I tried to changed my router settings but it won't help at all.
One interesting thing is that my Chromecast used to be able to connect to my router before it was updated(which happened automatically when I connected Chromecast to my router for the last time). Although I had similar connection issues in the past, I was able to fix it by a combination of resetting Chromecast, rebooting router and changing router settings. Now, it just won't connect no matter what I do.
Any help is greatly appreciated!
Click to expand...
Click to collapse
I would reset everything and then try the setup program again if you haven't tried that already.
When you say "changing router settings", does this include channel width? Is it set to auto? Have you tried setting it to something manually, preferably 20MHz? Also what is your Network Mode set to?
mdamaged said:
When you say "changing router settings", does this include channel width? Is it set to auto? Have you tried setting it to something manually, preferably 20MHz? Also what is your Network Mode set to?
Click to expand...
Click to collapse
Yes. I am using the 2.4GHz wireless only
I tried changing all these setting
Mode: abgn
Channel Width: 20mhz-40mhz
Channel: 1 - 6 - 11
rozzerhmq said:
Yes. I am using the 2.4GHz wireless only
I tried changing all these setting
Mode: abgn
Channel Width: 20mhz-40mhz
Channel: 1 - 6 - 11
Click to expand...
Click to collapse
Have you tried using the HDMI extender? That can help a lot in some circumstances. It's amazing how much a TV and other electronics will interfere with WiFi signals.
rozzerhmq said:
Hi all,
I have a TP-Link TL-WDR4300 at home. My Chromecast is having issue connecting to this router. When i run through Chromecast setup, it goes fine up to the point where it asks me for password of my router. After I enter my password and click next, my TV would just say 'connecting...' and it will stuck forever. And the Chromecast setup app will say "Something went wrong. We weren't able to find your Chromecast on the network." Apparently because it wasn't able to connect to my network.
I'm pretty sure I have my password entered correctly. I tried to changed my router settings but it won't help at all.
One interesting thing is that my Chromecast used to be able to connect to my router before it was updated(which happened automatically when I connected Chromecast to my router for the last time). Although I had similar connection issues in the past, I was able to fix it by a combination of resetting Chromecast, rebooting router and changing router settings. Now, it just won't connect no matter what I do.
Any help is greatly appreciated!
Click to expand...
Click to collapse
I experience the same problem with you
bhiga said:
Have you tried using the HDMI extender? That can help a lot in some circumstances. It's amazing how much a TV and other electronics will interfere with WiFi signals.
Click to expand...
Click to collapse
I never had problems with my old router. So I'm pretty sure it to be a compatibility issue.
I have the same exact router (TL-WDR4300 but running dd-wrt) and have zero issues connecting my 2 chromecasts to it.
One chromecast is running PwnedCast and the other is vanilla on the most current update. The router is running both 2.4 and 5 ghz and both chromecasts are connected to the 2.4 bandwidth.
I am using the extender on both.
rozzerhmq said:
I never had problems with my old router. So I'm pretty sure it to be a compatibility issue.
Click to expand...
Click to collapse
Well does the Chromecast Light blink or is it solid?
If it is solid then it is connected to the router and you have some security setting or firewall either on the router or the PC isolating it from other devices.
Typical issue is when you have mis-selected Public for your network type in Windows instead of HOME,
Public isolates the Windows machine where HOME allows Device to Device communication.
Check the firewall settings on your router and try shutting it off and see if that works. If so then turn it back on and look for other settings like Multicast filtering or IGMP and uncheck.
If the light on the CCast is Blinking then it is not connected and you need to re-run the setup.
You say other devices are seeing it so thats probably not the case.
j.a said:
I have the same exact router (TL-WDR4300 but running dd-wrt) and have zero issues connecting my 2 chromecasts to it.
One chromecast is running PwnedCast and the other is vanilla on the most current update. The router is running both 2.4 and 5 ghz and both chromecasts are connected to the 2.4 bandwidth.
I am using the extender on both.
Click to expand...
Click to collapse
Thanks for the info. I am using vendor firmware atm, will try dd-wrt next.
Asphyx said:
Well does the Chromecast Light blink or is it solid?
If it is solid then it is connected to the router and you have some security setting or firewall either on the router or the PC isolating it from other devices.
Typical issue is when you have mis-selected Public for your network type in Windows instead of HOME,
Public isolates the Windows machine where HOME allows Device to Device communication.
Check the firewall settings on your router and try shutting it off and see if that works. If so then turn it back on and look for other settings like Multicast filtering or IGMP and uncheck.
If the light on the CCast is Blinking then it is not connected and you need to re-run the setup.
You say other devices are seeing it so thats probably not the case.
Click to expand...
Click to collapse
Update: It turns out this is not the root cause of this issue(refer to my post below), i will try dd-wrt next!
Thanks for the suggestions!
By following your advise and checking my security settings again. I was able to solve this issue by turning off VPN firewalls. I don't use any VPN thing so i thought the VPN firewalls wouldn't matter. Anyways, thank you very much and now I can enjoy Chromecast again!
However, there is one annoying thing. When casting from Chrome tabs, it won't go into full screen. There are black bars on top and bottom which isn't there if I cast from Youtube. I tried changing all the Chromecast extension options and Tv aspect ratio setting, but had no success. It would be awesome if you can offer some advice.
Thanks again!:good:
rozzerhmq said:
Thanks for the suggestions!
By following your advise and checking my security settings again. I was able to solve this issue by turning off VPN firewalls. I don't use any VPN thing so i thought the VPN firewalls wouldn't matter. Anyways, thank you very much and now I can enjoy Chromecast again!
However, there is one annoying thing. When casting from Chrome tabs, it won't go into full screen. There are black bars on top and bottom which isn't there if I cast from Youtube. I tried changing all the Chromecast extension options and Tv aspect ratio setting, but had no success. It would be awesome if you can offer some advice.
Thanks again!:good:
Click to expand...
Click to collapse
Go into Options of the Googlecast ext on your Browser
Select Full screen zoom and make sure it is enabled.
But there will always be some content that doesn't format the screen properly and will give you black bars...
Asphyx said:
Go into Options of the Googlecast ext on your Browser
Select Full screen zoom and make sure it is enabled.
But there will always be some content that doesn't format the screen properly and will give you black bars...
Click to expand...
Click to collapse
Well, after all, it was too early to call it a success.
So earlier today, I wasn't able to discover Chromecast from my PC(It says something like "device missing" in Chromecast extension). However, my TV shows Chromecast is connected to my network, and the light on Chromecast is stable white. Then, I tried to reboot my router, and that fixed it. This is basically similar to the issues i had in the past where i could just fix Chromecast connection by randomly rebooting router and resetting Chromecast.
I was skeptical and decided to revert my changes on VPN firewalls. After a router reboot, Chromecast still worked!!
At this point, I don't think it's the VPN firewall settings that is causing this issue. This issue looks so random. I would try to go dd-wrt next and hopefully it will fix this issue properly.
rozzerhmq said:
Well, after all, it was too early to call it a success.
So earlier today, I wasn't able to discover Chromecast from my PC(It says something like "device missing" in Chromecast extension). However, my TV shows Chromecast is connected to my network, and the light on Chromecast is stable white. Then, I tried to reboot my router, and that fixed it. This is basically similar to the issues i had in the past where i could just fix Chromecast connection by randomly rebooting router and resetting Chromecast.
I was skeptical and decided to revert my changes on VPN firewalls. After a router reboot, Chromecast still worked!!
At this point, I don't think it's the VPN firewall settings that is causing this issue. This issue looks so random. I would try to go dd-wrt next and hopefully it will fix this issue properly.
Click to expand...
Click to collapse
You mention DD-Wrt are you using that?
Cause I notice most people having these issues seem to be using DD-WRT or Tomato and I'm starting to wonder if perhaps there is some issues with those Custom Firmwares being used.
I do know in the past before I Upgraded my router that I had problems with devices getting booted off the WiFi because I had too many devices connecting and it would seem that when a new device would connect, one would stop getting data despite the fact it said it was connected.
Now this shouldn't ever be the case with WiFi if it has an IP it should not have a limit but I am wondering if your experiencing what I was experiencing before I Upgraded....
Not suggesting you need to upgrade mind you just that what your going through sounds similar to what I went through.
When I bought the new router (LinkSys N900) the Box had this chart of Router Groups and which router was best for X number of devices.
Low end for less than 3, High end for 7+ with the last group being for 7+ and HD.
This chart went against what I believed I knew about WiFi limitations which I thought was only IP and DHCP based...
I wrote it off as pure Marketing with the intention of getting you to buy the most expensive router they had...(which I was going to do anyway LOL)
I'm starting to wonder if maybe there is something to that....Sure would explain my problems with the router that made me upgrade in the first place.
I'm having the same issues with my chromecast and a tp-link wdr4300 router on dd-wrt (latest build from 2014-02).
After either chromecast or router (wi-fi) restart I'm able to cast and chromecast is also shown in chromecast app.
But after some idling (without casting) chromecast is still connected to my wi-fi (ping responses) but I'm not able to cast anything (music, allcast etc..) anymore.
I have already tried enabling/disabling UPNP, changing wi-fi channels, etc
Doesn't look like just a wi-fi issue only, as chromecast is still connected to my wi-fi.
but still could this be related to the Atheros chipset used in the wdr4300 maybe?
Any other routers with atheros chipset running without problems?
Try installing Bonjour Browser or another mDNS browser and monitor what happens in local._googlecast._tcp
Also check router security and firewall logs to see if things are being blocked corresponding to when the mDNS broadcasts fall off.
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
Seems to be good now for my setup.
I had installed a bonjour browser but couldn't see anything special.
local._googlecast._tcp was present all the time even though I couldn't cast.
I have changed the router firmware from dd-wrt (02-19-2014-r23598) to a self compiled OpenWrt (Barrier Breaker r39770).
I have been able to cast now stable for 4 days. Never had that before on dd-wrt.
nervdoc said:
Seems to be good now for my setup.
I had installed a bonjour browser but couldn't see anything special.
local._googlecast._tcp was present all the time even though I couldn't cast.
I have changed the router firmware from dd-wrt (02-19-2014-r23598) to a self compiled OpenWrt (Barrier Breaker r39770).
I have been able to cast now stable for 4 days. Never had that before on dd-wrt.
Click to expand...
Click to collapse
Thanks for the update. Good to know that OpenWRT is working for you.
I have the same router. Don't recall having any issues on stock firmware. I'm on ddwrt now.
Did that as I plan on converting to extender when I move to the AC router soon.
I can only imagine the Chromecast didn't like something in your settings.
Sent from my SPH-L720 using Tapatalk
"Something went wrong. We weren't able to find your chromecast on the network"
[ this trick worked for me ] .. I had the same issue.. I was trying to connect my lcd remote monitor to my windows 7 pc. In the chromecast setup, I was able to go till the page that asked for the wifi network id and pw.., and later i got the error "Something went wrong. We weren't able to find your chromecast on the network" Many tries and all failed. Later i downloaded the chromecast app in my Android 5.0 smart phone and did the settings and voila! .. it got installed in the first try. Later without factory resetting the chromecast, i reinstalled the chromecast setup in my windows 7 and it got installed without any error. Later i opened up the chrome browser installed the chromecast plugin extension and it worked well. I was able to view my page on my remote monitor. Hope it works for u too..
So I went to use my CC and all of the sudden it says it cant connect to the internet. It is successfully connected to my 2.4ghz wireless network as well. It has not taken the new OTA yet.
I have rebooted my router and done a factory reset on the CC as well.
Any other ideas?
MoNsTeReNeRgY22 said:
So I went to use my CC and all of the sudden it says it cant connect to the internet. It is successfully connected to my 2.4ghz wireless network as well. It has not taken the new OTA yet.
I have rebooted my router and done a factory reset on the CC as well.
Any other ideas?
Click to expand...
Click to collapse
Is it still happening?
When Google Services had their Problems recently I'm sure many CCasts reported no Internet access because google uses a connection to Google services to determine if Internet is there.
Asphyx said:
Is it still happening?
When Google Services had their Problems recently I'm sure many CCasts reported no Internet access because google uses a connection to Google services to determine if Internet is there.
Click to expand...
Click to collapse
Unfortunately it is still happening.
MoNsTeReNeRgY22 said:
Unfortunately it is still happening.
Click to expand...
Click to collapse
I think it is over but perhaps doing a power cycle on the CCast would clear up the issue.
Asphyx said:
I think it is over but perhaps doing a power cycle on the CCast would clear up the issue.
Click to expand...
Click to collapse
Tried power cycling and doing a factory reset with no luck.
MoNsTeReNeRgY22 said:
So I went to use my CC and all of the sudden it says it cant connect to the internet. It is successfully connected to my 2.4ghz wireless network as well. It has not taken the new OTA yet.
I have rebooted my router and done a factory reset on the CC as well.
Click to expand...
Click to collapse
What firmware build is your Chromecast on? (Check the Chromecast app)
bhiga said:
What firmware build is your Chromecast on? (Check the Chromecast app)
Click to expand...
Click to collapse
the internet seems to be broken right now, netflix, hulu, amazon instant are all having a lot of problems reported, my chromecast is also not working well, even just using Plex, 5 mins after power cycling my network. Am on Uverse as well
bhiga said:
What firmware build is your Chromecast on? (Check the Chromecast app)
Click to expand...
Click to collapse
I'm on build 14975.
Are you rerouting the Google DNS? I just had a new CC yesterday and also said it couldn't connect to the internet. As soon as I stopped the routing on the router it connected fine. After that I re-enabled routing for Google DNS and all seems fine.
snapilica2003 said:
Are you rerouting the Google DNS? I just had a new CC yesterday and also said it couldn't connect to the internet. As soon as I stopped the routing on the router it connected fine. After that I re-enabled routing for Google DNS and all seems fine.
Click to expand...
Click to collapse
I had Google DNS set up on my router so I changed it to some other DNS servers. Rebooted the router and power cycled the CC and re set it up. Still a no go.
MoNsTeReNeRgY22 said:
I had Google DNS set up on my router so I changed it to some other DNS servers. Rebooted the router and power cycled the CC and re set it up. Still a no go.
Click to expand...
Click to collapse
Does it ever reach a "Ready to cast" state? Mine is still on 14975 but usually reports "Cannot reach the Internet" after rebooting. Within 5-10 minutes to goes to a normal "Ready to cast" state though.
bhiga said:
Does it ever reach a "Ready to cast" state? Mine is still on 14975 but usually reports "Cannot reach the Internet" after rebooting. Within 5-10 minutes to goes to a normal "Ready to cast" state though.
Click to expand...
Click to collapse
As of late, it does not.
I let it sit this morning for at least a half hour and it just sat on the reconnect me screen.
Contacted Google and they are sending me a replacement CC.
Hopefully this will fix the issue.
Thanks everyone for your help so far.
Update: Got the replacement, still a no go.
Looks like it has something to do with my router.
Any suggestions?
MoNsTeReNeRgY22 said:
Update: Got the replacement, still a no go.
Looks like it has something to do with my router.
Any suggestions?
Click to expand...
Click to collapse
Maybe I missed it... What make and model is your router?
bhiga said:
Maybe I missed it... What make and model is your router?
Click to expand...
Click to collapse
I have the Asus RT-N66U and am on 3.0.0.4.374.38_2 (Merlin build).
MoNsTeReNeRgY22 said:
I have the Asus RT-N66U and am on 3.0.0.4.374.38_2 (Merlin build).
Click to expand...
Click to collapse
Hmm, Google says 3.0.0.4.276 worked. No mention of 3.0.0.4.374 there or in the Router Known Issues & Workarounds so not quite sure.
Might be worth looking for and toggling some of the settings mentioned in the Workaround column of Router Known Issues & Workarounds though.
bhiga said:
Hmm, Google says 3.0.0.4.276 worked. No mention of 3.0.0.4.374 there or in the Router Known Issues & Workarounds so not quite sure.
Might be worth looking for and toggling some of the settings mentioned in the Workaround column of Router Known Issues & Workarounds though.
Click to expand...
Click to collapse
Thanks for the help.
I will play around with it and see if I have any luck.
Update: Flashed the official Asus 3.0.0.4.276 firmware which Google reports is working with the CC. Did a factory reset with it and still could not get connected to the internet. I think I have ruled out my network, got to be something in my apartment complex...
MoNsTeReNeRgY22 said:
Thanks for the help.
I will play around with it and see if I have any luck.
Update: Flashed the official Asus 3.0.0.4.276 firmware which Google reports is working with the CC. Did a factory reset with it and still could not get connected to the internet. I think I have ruled out my network, got to be something in my apartment complex...
Click to expand...
Click to collapse
So Chromecast is giving the "Connected to __(your network)__ but connect reach the Internet" message?
Check whether there are any MAC restrictions or parental controls enabled. The best test is to assign a DHCP address to a computer, test its Internet connectivity, then change the computer's address (or switch to automatic) and set the same address to Chromecast, then reboot router and Chromecast (so it gets the new address). That should rule out any IP-based restrictions or filters.
bhiga said:
So Chromecast is giving the "Connected to __(your network)__ but connect reach the Internet" message?
Check whether there are any MAC restrictions or parental controls enabled. The best test is to assign a DHCP address to a computer, test its Internet connectivity, then change the computer's address (or switch to automatic) and set the same address to Chromecast, then reboot router and Chromecast (so it gets the new address). That should rule out any IP-based restrictions or filters.
Click to expand...
Click to collapse
Yes, that is the error I am getting on my TV screen.
The wireless MAC filter is disabled and parental control and DNS filtering are off as well.
How do I set an IP address on the CC?
Update: Looking through my router logs and heres what I found. The CC is getting an IP address automatically from DHCP. Shows up as an active connection under wireless clients. Now active connections is where it gets interesting. My CC keeps trying to reach 173.194.115.33:443 which is a Google IP address but it cant. It either states TIME_WAIT or UNREPLIED . Now I am able to ping that IP with no problems from other devices on my network.
So the weirdest thing happened. Lost power randomly. Power came back on and I detected my neighbors chromecast.. so I changed the name of it lol has anyone else had that happen before? I thought you could only detect ones on your own network? I double checked my network to make sure they werent stealing internet and they are not.
ajac said:
So the weirdest thing happened. Lost power randomly. Power came back on and I detected my neighbors chromecast.. so I changed the name of it lol has anyone else had that happen before? I thought you could only detect ones on your own network? I double checked my network to make sure they werent stealing internet and they are not.
Click to expand...
Click to collapse
That just means your neighbor's Chromecast lost connection to their network and went into setup mode (where it is an open Access Point).
If you completed the setup, their Chromecast should have been lost to you unless you set it up on your network, in which case their Chromecast is not only inaccessible to them, but also sitting on your network... not very useful aside from pranking them by playing random videos. Chromecast rickrolling?
Lol
sent via tapatalk
Don't you need to see the access code on the TV screen? Or is that in the SSID that the Chromecast broadcasts? (forgetting now how the setup went)
DJames1 said:
Don't you need to see the access code on the TV screen? Or is that in the SSID that the Chromecast broadcasts? (forgetting now how the setup went)
Click to expand...
Click to collapse
Because of the silly way Chromecast setup works, no, not really.
Chromecast goes into Setup mode
Chromecast becomes an open AP, broadcasting an SSID of Chromecastnnnn (where nnnn is some randomly-generated number)
Chromecast outputs to TV "Set me up" along with a 4-character hex code (which seems to be specific to the device, but does not directly correspond to the serial number)
Chromecast setup app
Searches for available Chromecasts (open APs named Chromecastnnnn)
Once selected, asks "Is this the code you see the screen?" showing the 4-character hex code associated with that Chromecast
Queries user for SSID (drop-down generated from visible networks) and passkey if necessary.
Since the setup app shows you the 4-character ID, it's essentially like going to an ATM, sticking a stolen card in, then the ATM says "Hello Joe. Is your PIN 1234?" Press Yes and you're in!
I've never seen it display an incorrect/bogus code so far. Frankly I find it very odd that it operates this way. Maybe it's just wishful thinking but, it feels like it was meant to be something more and they ran out of time.
I had two rooted CC's, two TV's but only had one installed on my main upstairs TV. I decided to throw in the second one in my basement TV yesterday.
It just wouldn't connect to my network. After half dozen tries, I tried the extender for another bunch of tries. Pulled it out and took it to my other TV where I tried a bunch more times with no luck. This might be an issue with a second CC but it worked right away after clearing the data/cache on the CC app. Installed it in the basement TV and it works with no problem so far anyway.
They sure can be a PITA to setup and I know that I'm not alone with my results.
I used to use the netflix on daily basis until about three weeks ago I started to get the following message after a long time displaying the netflix splash screen on my TV: "Humm... It seems we're unable to connect". And then the netflix closes after 10 seconds. Every other chromecast official app works good, but Netflix. I also noted that if I restore the chromecast and launch netflix, everything will work. But if I cast other app, as YouTube for instance, and then return to netflix, I'll get the problem again, requiring another restore.
My chromecast software version is 16664.
Is anyone experiencing the something like that?
Sent from my HTC One_M8 using XDA Free mobile app
luizm.jr said:
I used to use the netflix on daily basis until about three weeks ago I started to get the following message after a long time displaying the netflix splash screen on my TV: "Humm... It seems we're unable to connect". And then the netflix closes after 10 seconds. Every other chromecast official app works good, but Netflix. I also noted that if I restore the chromecast and launch netflix, everything will work. But if I cast other app, as YouTube for instance, and then return to netflix, I'll get the problem again, requiring another restore.
My chromecast software version is 16664.
Is anyone experiencing the something like that?
Click to expand...
Click to collapse
Just to confirm, you're not using any DNS relocation/redirection (Unlocator, Unotelly, etc), right?
I just used Netflix the other day, and I'm still on 16664.
It's weird that everything else works except for Netflix, and also weird that factory reset makes it work. Could be a bug or perhaps something with WiFi connectivity. You don't have a WiFi repeater or multiple APs using the same SSID do you?
bhiga said:
Just to confirm, you're not using any DNS relocation/redirection (Unlocator, Unotelly, etc), right?
I just used Netflix the other day, and I'm still on 16664.
It's weird that everything else works except for Netflix, and also weird that factory reset makes it work. Could be a bug or perhaps something with WiFi connectivity. You don't have a WiFi repeater or multiple APs using the same SSID do you?
Click to expand...
Click to collapse
I use regular DNS. I also tried different WiFi routers and I always got this issue. Rarely Netflix works without need factory reset.
I was wondering if it could be a problem with the chromecast cache. Do you know a way to clear the cache without factory reseting?
luizm.jr said:
I use regular DNS. I also tried different WiFi routers and I always got this issue. Rarely Netflix works without need factory reset.
I was wondering if it could be a problem with the chromecast cache. Do you know a way to clear the cache without factory reseting?
Click to expand...
Click to collapse
Not that I know of... however, since the Netflix app is stored on Chromecast, there's a small possibility that it's a RAM or NAND issue on your Chromecast itself. If it's not rooted or special in any way, you might want to consider getting it replaced.
Or see if you can borrow another Chromecast to see if the problem is localized to your specific device.
bhiga said:
Not that I know of... however, since the Netflix app is stored on Chromecast, there's a small possibility that it's a RAM or NAND issue on your Chromecast itself. If it's not rooted or special in any way, you might want to consider getting it replaced.
Or see if you can borrow another Chromecast to see if the problem is localized to your specific device.
Click to expand...
Click to collapse
This is new for me. I thought Netflix was loaded online. I'll ask a friend that has chromecast to test mine in his home and and borrow his chromecast.
I'll let you know the results tomorrow.
Thanks
I borrowed a chromecast and first time it worked. After casting YouTube videos and then return to netflix, same thing happened. My friend got everything working great using my chromecast.
The only thing that never changed is my cable modem, but I never change anything on it. Moreover, why this is happening only with netflix and why it works if I factory reset are still a mystery.
Sent from my HTC One_M8 using XDA Free mobile app
luizm.jr said:
I borrowed a chromecast and first time it worked. After casting YouTube videos and then return to netflix, same thing happened. My friend got everything working great using my chromecast.
The only thing that never changed is my cable modem, but I never change anything on it. Moreover, why this is happening only with netflix and why it works if I factory reset are still a mystery.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
Perhaps you are seeing the first case of Net Neutrality biting you in the ISP?
See if you can reach Netflix via the browser...
I don't think so. I can access netflix anywhere else: tablet, phone, ps3 and computer. Besides, my friend use the same isp.
The only other place I having trouble in access netflix is my old Asus cube that I had retired since I got the chromecast last year.
Sent from my HTC One_M8 using XDA Free mobile app
luizm.jr said:
I don't think so. I can access netflix anywhere else: tablet, phone, ps3 and computer. Besides, my friend use the same isp.
The only other place I having trouble in access netflix is my old Asus cube that I had retired since I got the chromecast last year.
Click to expand...
Click to collapse
Quite the puzzle...
Since your Chromecast works on your friend's network, and your friend's Chromecast shows the same behavior as yours on your network, the breakage factor definitely seems to be something about your network.
I really can't think of your cable modem being an issue unless isn't going bad (if it has an interface, look for excessive errors and/or poor signal quality - for example, Motorola SurfBoards usually have an interface at http://192.168.100.1/).
As your friend is using the same ISP, I would compare your router settings with his - ISP login type, routing and DNS in particular.
Of course if you have different routers then the router itself is still a variable.
I'll try to share my mobile Internet connection as soon I get back home to see if it will do the same.
Also I'll try to look the router log to see something.
Sent from my HTC One_M8 using XDA Free mobile app
I tested chromecast connecting to my phone in tethering mode. Netflix worked everytime. But when I got back to my regular connection, the problem appeared again.
So the problem seems to be located in my cable modem that also is a router.
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Ok first question...do you have another router connected to the Modem Router? Are you using the Modem's built in WiFi or this other router's?
If you have another router then chances are likely you have a double NAT situation which is messing you up.
Check your other router and see what IP address is has listed under Internet connection...If it is a 192.168.xxx.xxx then it's a double Nat and you need to call your Cable company and have them put the Modem into Bridge mode.
If you do not have another router and use only the Modem router then you need to call the cable company and have them change the settings on the router to allow multicast and UPnP...Maybe a few other settings as well. Tell them what you are trying to do they have probably gotten lots of calls from others with the same issue.
Me personally I prefer to use my own router and have them put the Modem into Bridge mode so I have full control over the network and don't need to call them whenever I have a problem or want to change settings.
Asphyx said:
Ok first question...do you have another router connected to the Modem Router? Are you using the Modem's built in WiFi or this other router's?
If you have another router then chances are likely you have a double NAT situation which is messing you up.
Check your other router and see what IP address is has listed under Internet connection...If it is a 192.168.xxx.xxx then it's a double Nat and you need to call your Cable company and have them put the Modem into Bridge mode.
If you do not have another router and use only the Modem router then you need to call the cable company and have them change the settings on the router to allow multicast and UPnP...Maybe a few other settings as well. Tell them what you are trying to do they have probably gotten lots of calls from others with the same issue.
Me personally I prefer to use my own router and have them put the Modem into Bridge mode so I have full control over the network and don't need to call them whenever I have a problem or want to change settings.
Click to expand...
Click to collapse
My cable modem a public IP provided by my ISP, and a private IP that is 192.168.0.1. My router has a WAN IP provided by my cable modem (192.168.0.xxx) and a LAN IP 192.168.1.1. My chromecast used to be connected in my router LAN, but I changed it to connect directly to the cable modem router. I'll try to put the cable modem in bridge mode to see what happens as I have full access to its configuration.
Thanks again
luizm.jr said:
My cable modem a public IP provided by my ISP, and a private IP that is 192.168.0.1. My router has a WAN IP provided by my cable modem (192.168.0.xxx) and a LAN IP 192.168.1.1. My chromecast used to be connected in my router LAN, but I changed it to connect directly to the cable modem router. I'll try to put the cable modem in bridge mode to see what happens as I have full access to its configuration.
Thanks again
Click to expand...
Click to collapse
Yep that setup causes a double Nat situation Which doesn't work well for most networking applications....
Especially since you are also dealing with Two different Wireless networks.
Best setup is to have the modem just be a modem and send public IPs to whatever connects to it.
Then you won't have any Nat translation issues PLUS you get the ability (if your Modem has multiple ports like most Modem/Router Hybrids do, You can get a public IP for any device directly connected to the Modem which is good for running servers and for testing router issues.
Problem solved!
I turned off the wifi on the cable modem and put it on bridge mode, letting my router deal with my network. Netflix is now working good on both chromecast and Google tv.
However I believe the problem was related to a still unknown setting in the cable modem as I left it operating alone and netflix was still not able to load.
Thank you very much for the help. I really appreciate it.
Sent from my HTC One_M8 using XDA Free mobile app
luizm.jr said:
Problem solved!
I turned off the wifi on the cable modem and put it on bridge mode, letting my router deal with my network. Netflix is now working good on both chromecast and Google tv.
However I believe the problem was related to a still unknown setting in the cable modem as I left it operating alone and netflix was still not able to load.
Thank you very much for the help. I really appreciate it.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
it may very well have been a Router issue with the Modem...But now that it is only a Bridge the other router's settings will handle all the communication needed for the CCast and it should work...
As long as the settings on the second router were not the issue in the first place.
I have a Note 8 running on VZW and my device won't connect to my XFINITY wifi network at home. I tried changing the password encryption to one of the solutions below and I even changed it to open, and it did not work. I also tried changing the IP settings from DHCP to static and that didn't work either. I connect to other wifi hotspots and wifi but not my home. Also, however, I have other devices connected to the wifi just fine. I cannot seem to find a solution to this issue.
islandcs1 said:
I have a Note 8 running on VZW and my device won't connect to my XFINITY wifi network at home. I tried changing the password encryption to one of the solutions below and I even changed it to open, and it did not work. I also tried changing the IP settings from DHCP to static and that didn't work either. I connect to other wifi hotspots and wifi but not my home. Also, however, I have other devices connected to the wifi just fine. I cannot seem to find a solution to this issue.
Click to expand...
Click to collapse
Maybe try setting your wifi to a different channel on your router?
islandcs1 said:
I have a Note 8 running on VZW and my device won't connect to my XFINITY wifi network at home. I tried changing the password encryption to one of the solutions below and I even changed it to open, and it did not work. I also tried changing the IP settings from DHCP to static and that didn't work either. I connect to other wifi hotspots and wifi but not my home. Also, however, I have other devices connected to the wifi just fine. I cannot seem to find a solution to this issue.
Click to expand...
Click to collapse
is it your home network or xfinity hotspot network
I am a actual xfinity mobile and home internet user
For the life of me I can connect to my home networks but not my home xfinity hotspot also broadcasted from my router. It shows up,I can click it,But never connects....
I also have issues with other xfin hotspots.
Not all but some
It is my home network that my note 8 won't connect to, but it connects to other networks, I believe something is blocking it.
TheMadScientist said:
is it your home network or xfinity hotspot network
I am a actual xfinity mobile and home internet user
For the life of me I can connect to my home networks but not my home xfinity hotspot also broadcasted from my router. It shows up,I can click it,But never connects....
I also have issues with other xfin hotspots.
Not all but some
Click to expand...
Click to collapse
islandcs1 said:
It is my home network that my note 8 won't connect to, but it connects to other networks, I believe something is blocking it.
Click to expand...
Click to collapse
Now I know they got that xfi crap have you gone on your router and xfi app and allowed
Yup I went through all that and the admin tool and nothing. I turned the firewall temporarily too to see if the problem persists and it does.
TheMadScientist said:
is it your home network or xfinity hotspot network
I am a actual xfinity mobile and home internet user
For the life of me I can connect to my home networks but not my home xfinity hotspot also broadcasted from my router. It shows up,I can click it,But never connects....
I also have issues with other xfin hotspots.
Not all but some
Click to expand...
Click to collapse
islandcs1 said:
Yup I went through all that and the admin tool and nothing. I turned the firewall temporarily too to see if the problem persists and it does.
Click to expand...
Click to collapse
I would bet it's something stupid on xfinitys side. Last I can think of is a full reset of the router....back to stock. Is it the xb3