Sound and mic problem - RAZR i Q&A, Help & Troubleshooting

Hi,
I have 2 Razr i.
One of them developped a sound problem. It's 3 months old.
The ear speaker volume is lower than the other and people complain they hear me like i speak in a can, with a bit of echo, and can't hear what i say.
Tried a factory reset of course, and i tried a sim card from a different carrier, same problem.
Any ideas ?

rickozx said:
Hi,
I have 2 Razr i.
One of them developped a sound problem. It's 3 months old.
The ear speaker volume is lower than the other and people complain they hear me like i speak in a can, with a bit of echo, and can't hear what i say.
Tried a factory reset of course, and i tried a sim card from a different carrier, same problem.
Any ideas ?
Click to expand...
Click to collapse
bring to the service center, maybe it's the hardware, ,,

Yes it's probably the hardware...
But i have no service center near me, in canada they don't support razr i, and i bought it on ebay.
So i'm probably better to try to repair it myself !

Related

[Q] Electric buzz when making call

Hi guys,
When i make a call or recieve one on my galaxy s there is a faint electric buzzing noise in the earpiece, The noise is there even with different sims and in different locations.
My first galaxy s had this problem so i got it replaced however this one is making the same noise.
Is this a known problem with these phones or have i been unlucky and had 2 faulty phones, should i get it replaced again.
kelosh said:
Hi guys,
When i make a call or recieve one on my galaxy s there is a faint electric buzzing noise in the earpiece, The noise is there even with different sims and in different locations.
My first galaxy s had this problem so i got it replaced however this one is making the same noise.
Is this a known problem with these phones or have i been unlucky and had 2 faulty phones, should i get it replaced again.
Click to expand...
Click to collapse
Hmmm... Ive had my SGS 1 for 8months + now, been around most of the UK with different sims also, Never had anything like that.
To be honest ive never heard of anything like that in the whole 10 months of being an XDA member...
I think you have just been unlucky TWICE !! perhaps you should send it back if its too much of a problem... Or trade it for the SGS 2
good luck
ok. thanks for that. i'll return it and get a replacement and see how that goes.

Earpiece sounds too low...

Hi, someone's having this problem too?
I bought my RAZR from Telcel... the call volume was clear and loud the first two months, i could hear the calls in and outside of an assembly plant (it's very noisy in my work) but now I can't make calls without a pair of earphones because it's now sounds too low from the earpiece...
I'm thinking about bringing my phone to my Carrier Customer Support to see if they change my phone to another one, or change the earpiece or whatever... i'm still paying for it.
If they want to charge me for the reparation or service i'm going to change the piece myself, but in ebay there's not parts available or is there compatible earpieces around... suggestions?
joel_sinbad said:
Hi, someone's having this problem too?
I bought my RAZR from Telcel... the call volume was clear and loud the first two months, i could hear the calls in and outside of an assembly plant (it's very noisy in my work) but now I can't make calls without a pair of earphones because it's now sounds too low from the earpiece...
I'm thinking about bringing my phone to my Carrier Customer Support to see if they change my phone to another one, or change the earpiece or whatever... i'm still paying for it.
If they want to charge me for the reparation or service i'm going to change the piece myself, but in ebay there's not parts available or is there compatible earpieces around... suggestions?
Click to expand...
Click to collapse
You have Motorola's international warranty and therefore the repair should not be the problem. As you describe symptoms it looks like the earpiece is broken. It is one of the most common failures among cellulars. I doubt that you'll find spare earpiece on the market though. The phone is relatively new and it is hard to get any replacement part. And why bother with repairment yourself if you could get it for free? Not mentioned that RAZR I has compact design and no approach to the interior is provided. You'll more likely damage it than repair it if you are not a professional...
Well... technically, I don't have any warranty from Motorola because i've unlocked the bootloader... i want it to send to my carrier customer service, but i dont have phone for backup and neither for microsim cards... and JB is out... oh well

call speaker not working

hi was talking on the phone and all of a sudden i cant hear the other person.
However if i put the call on loud speaker i can hear the person on the phone.
So i tried changing the roms from tonys t build to pac rom, that didnt work so nvflashed the phone with progmaq nvflash and mic still aint working.
Unless someone can resolve my issue through a software change, am i able to repair this speaker? and if so roughly a cost and where (if in england) would be helpful.
Or is the phone best to be scraped or given to the kids to play with?
have you tried a headset??
the one that came with the phone....
hostel666 said:
have you tried a headset??
the one that came with the phone....
Click to expand...
Click to collapse
Good idea mate
Just tried it and the sound works through headset so its 100% the top speaker has stopped working
Massive shame as with Tony's ROM the phones great
Looks like I will throw the phone away and just find a new one... Any suggestions?
Don't want s4 as I will break it in seconds build quality is crap.
Maybe a HTC one or Sony experia z?
jessnorman said:
Good idea mate
Just tried it and the sound works through headset so its 100% the top speaker has stopped working
Massive shame as with Tony's ROM the phones great
Looks like I will throw the phone away and just find a new one... Any suggestions?
Don't want s4 as I will break it in seconds build quality is crap.
Maybe a HTC one or Sony experia z?
Click to expand...
Click to collapse
I had the same problem, i think your ear speaker, not the LOUD ONE, the internal, is bad, try sending it to repair. mine was like yours, tech replaced the speaker and all was ok
MrAlez said:
I had the same problem, i think your ear speaker, not the LOUD ONE, the internal, is bad, try sending it to repair. mine was like yours, tech replaced the speaker and all was ok
Click to expand...
Click to collapse
Oh it can be repaired then... Mines out of warranty as its 1.5 years old. Thanks will go to a repair shop
Problem solved.
I just love this forum
hostel666 said:
Problem solved.
I just love this forum
Click to expand...
Click to collapse
it is good if you can find solution so fast
Update: got the phone shop to replace the speaker... They said they just changed the whole top element of the phone, charged (GBP) £30 inc fitting all works OK now. Just for future ref if any1 has similar problem

[Q] LG OPTIMUS 4X Earpiece MALFUNCTION! ?

Hi guys. I had my phone 4X which only with 2 weeks time. Until today, i found that its earpiece is malfunction as i could not listen to any sound when receive call or making calls, the only way to communicate with people is to open loudspeaker or plug in headset. Does anyone know whats the problem or anyone experiecing this problem before? I just getting shock as the earpiece become not operate after only 2 weeks where i bought this phone in brand new seal original set. :crying::crying::crying:
lovingshe said:
Hi guys. I had my phone 4X which only with 2 weeks time. Until today, i found that its earpiece is malfunction as i could not listen to any sound when receive call or making calls, the only way to communicate with people is to open loudspeaker or plug in headset. Does anyone know whats the problem or anyone experiecing this problem before? I just getting shock as they earpiece become not operate after only 2 weeks after i bought this phone in brand new seal original set. :crying::crying::crying:
Click to expand...
Click to collapse
It is probably a hardware problema. Contact your vendor and they should give you a new one.
When in call press the volume up button to insure the earpiece volume
Sent from my LG-P880 using xda premium
akshay.mehta9 said:
When in call press the volume up button to insure the earpiece volume
Sent from my LG-P880 using xda premium
Click to expand...
Click to collapse
Thanks for the tips but i tried, early that i suspicious on its software or firmware issue, so i reflash to ICS firmware and even reupdate to jellybean firmware, all does not works. Looks like the hardware is broken down.
lovingshe said:
Thanks for the tips but i tried, early that i suspicious on its software or firmware issue, so i reflash to ICS firmware and even reupdate to jellybean firmware, all does not works. Looks like the hardware is broken down.
Click to expand...
Click to collapse
Go to nearest lg service center with bill
Sent from my LG-P880 using xda premium
If you have warranty replace it
Same issue
I know it's an old thread, but since I have pretty much the same issue, I didn't want to open a new one.
In Summary - Starting today, nothing comes out of the earpiece, grill is clean. Speaker, headset, BT - all works fine.
No recent drops or software changes in the last few months since the installation of Zaiben RC10, which, BTW, works perfectly.
I opened the back of the phone, applied a small current to the earpiece connectors and the speaker itself seems to be working fine.
The phone is out of warranty, or else I would have brought it to a service center.
Does anyone have any idea what else could I check? Anyone had this or a similar issue and managed to fix it?
Thanks,
Eran

Sony xperia Z1 left earplug dead

Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
RyNkA said:
Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
Click to expand...
Click to collapse
I had this happen to me.
I tried with two different headsets.
Turns out both headsets were broken and the phone was fine.
Maybe that's the case for you too.
Did you try a bluetooth handset? Anyway I know you are in complicated situation but in this case the best thing is send it back to repair via warranty.
RyNkA said:
Like title, anyone having similar situation like that ??? 3 normal headset has been tested, basically the phone has something to do with that. Did factory reset and all stuff, nothing works.
There were lots of people suffering that with the same pattern as mine with just left earplug
http://talk.sonymobile.com/t5/Xperi...ug-wont-play-music/td-p/402779/highlight/true
Last option is to send the phone toward service, i really want to avoid that since i won't be in Australia for a while.
Click to expand...
Click to collapse
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
negrobembon said:
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
Click to expand...
Click to collapse
So what did you do mate ?...send it in for warranty support ?
negrobembon said:
Is not the phone, is the headset, trust me
Sent from my C6906 using Tapatalk
Click to expand...
Click to collapse
I wouldn't be that sure.. I had the same problem, left audio channel didn't work in headphones. I tried 3 different headsets. That problem was in the phone. I've sent it to a repair centre and they replaced my while unit because they couldn't fix the issue. So I would send it in for repair with this problem. I know I did and got a replacement phone.
3 handset and all the same problem? 100% faulty device or jack, send it back to repair.
bramgg said:
I wouldn't be that sure.. I had the same problem, left audio channel didn't work in headphones. I tried 3 different headsets. That problem was in the phone. I've sent it to a repair centre and they replaced my while unit because they couldn't fix the issue. So I would send it in for repair with this problem. I know I did and got a replacement phone.
Click to expand...
Click to collapse
Could be, though i had this issue before with different devices and its always the headset
Of course i guess you can't discard the phone as a culprit
Maybe you should find a way to verify it for free before sending it in for repairs
Sent from my C6906 using Tapatalk
Same case, it was dirt
Hi guys, don't send it back to repair, I had the same problem but i stuck in a needle to clean the plug and a lot of dirt came out, tried again the earplugs and they were working fin in both sides!:good::good:
rvzek_89 said:
Hi guys, don't send it back to repair, I had the same problem but i stuck in a needle to clean the plug and a lot of dirt came out, tried again the earplugs and they were working fin in both sides!:good::good:
Click to expand...
Click to collapse
The last post was 19th January, your advice might be a tad late....
@gregbradley: lol
Sent from my C6902
Watch out with sticking a needle in the headphone jack! There's some special coating in it to make it waterproof! I guess that a needle can make destroy this coating!
Sent from my C6903 using xda app-developers app
gregbradley said:
The last post was 19th January, your advice might be a tad late....
Click to expand...
Click to collapse
Not entirely too late, at least it helped me.
Been trying to find a solution for this same problem and was beginning to think a repair was needed.
Just to confirm...with a needle, after clearing out a clump of fluff sound now plays through both earphones of the 5 different headsets that wouldn't work before.
For anyone else trying to fix this problem either now or in the future, its at least worth a try.
Thanks rvzek
I've noticed that my left earplug have lower volume than the right one. Did someone had this problem?
I cannot remember what caused this, but it's only on the Sony headset and not other. Others are working fine.

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