Unfortunately update center has stopped- couldn't installed update - Xperia SP Q&A, Help & Troubleshooting

Some days ago I have got a new system update for Sony xperia SP (12.1.A.0.266). So I download the update ( via update center) and then tap on install button. Then the phone restart with sone new animation. Then after a while it shows a error message "Update couldn't be installed" and then another error message "Update center has stopped." Then I unroot and reset ( hard factory reset) my mobile and again try to update, but again failed. So how to fix this problem???
If I update using pc companion via PC, shall I face the same problem?????? Please help me...

Sourav-21 said:
Some days ago I have got a new system update for Sony xperia SP (12.1.A.0.266). So I download the update ( via update center) and then tap on install button. Then the phone restart with sone new animation. Then after a while it shows a error message "Update couldn't be installed" and then another error message "Update center has stopped." Then I unroot and reset ( hard factory reset) my mobile and again try to update, but again failed. So how to fix this problem???
If I update using pc companion via PC, shall I face the same problem?????? Please help me...
Click to expand...
Click to collapse
You should definetly try to update via PC Companion

Windows 8.1
I use Windows 8.1. So I can't update using Sony PC companion. Pc companion is not supported with Windows 8.1.

Sourav-21 said:
I use Windows 8.1. So I can't update using Sony PC companion. Pc companion is not supported with Windows 8.1.
Click to expand...
Click to collapse
I am pretty sure there are some quite useful guides out there

SUS
Can I use Sony Update Service (SUS) for windows 8.1???? Is Sony Update Service compatible with Windows 8.1????

Why you dont flash stock using flastool..

Sourav-21 said:
Can I use Sony Update Service (SUS) for windows 8.1???? Is Sony Update Service compatible with Windows 8.1????
Click to expand...
Click to collapse
Yes it is. I'm Using 8.1 Enterprise. First faild with PC Companion, then tried SUS. It works perfectly.

Related

[Q] Xperia x8 bricked

Please help i just isntalled new ROM for my xperai x8 and now when i restarted it it is stuck at SE logo and stays there.I tried to enter to xrecovery but it cant enter like i dont have xrecovery but i actually do. Now when i try to put my phoen i nflash mode it says taht my usb device isnt recognised but it was a day ago. Moreover i reinstalled windwos usb drivers and Xperia SEMC flash drivers to see if this is the problem but its not it still cant recognise it so i am stuck at SE logo , xrecovery cant run , myPC doesnt recognise the phone in flash mode.... Please help !
This method will install the original software on your X8!
If you have Sony PC Companion 2.1 on your PC, then uninstall it, and download and install Sony PC Companion 2.1, again! If not, then PC Companion might not recognize your phone. After installing do the following:
- Turn off the phone, and unplug it from the PC
- Turn on Sony PC Companion on your PC
- In PC Companion, enter the Support Zone tab
- Go to Update Phone Software
A window will pop out, saying that it cannot find your phone
- Click on Fix Phone
- Click on Continue
A window will pop out, saying that you will lose all your data
- TICK the BOX
- Click on continue
An update process will began.
Wait for it to show a window with all the SONY mobile phones
- Find your phone (X8)
- Click on the phone.
Now all you have to do is follow the on-screen instructions. It will tell you to hold the back button and plug your turned-off X8 to the PC, then it will erase everything, and download the original 2.1 ROM to your X8.
yes
WhatWhatInTheButt said:
This method will install the original software on your X8!
If you have Sony PC Companion 2.1 on your PC, then uninstall it, and download and install Sony PC Companion 2.1, again! If not, then PC Companion might not recognize your phone. After installing do the following:
- Turn off the phone, and unplug it from the PC
- Turn on Sony PC Companion on your PC
- In PC Companion, enter the Support Zone tab
- Go to Update Phone Software
A window will pop out, saying that it cannot find your phone
- Click on Fix Phone
- Click on Continue
A window will pop out, saying that you will lose all your data
- TICK the BOX
- Click on continue
An update process will began.
Wait for it to show a window with all the SONY mobile phones
- Find your phone (X8)
- Click on the phone.
Now all you have to do is follow the on-screen instructions. It will tell you to hold the back button and plug your turned-off X8 to the PC, then it will erase everything, and download the original 2.1 ROM to your X8.
Click to expand...
Click to collapse
thanks mate i will try it now
lol
It doesn't work it says that Pc companion was not able to connect to the device. I tried many things bu pc companion just cant connect my phone and windows keep saying that error that i am plugging unknown device which is a bull**** the day before it was working fine...
For all people who didnt understand iCANT ENTER IN FLASH MODE I MEAN I CAN BUT ITS NOT RECOGNISED so i cant update my software.
also
also flash tool in the console says that it cant determine what deviec i am plugging into and cant display what is busybox version or anything like i am putting an unknown device...
27/043/2012 15:43:10 - ERROR - Cannot identify your device. Found sh while expecting X10, E10, U20 or E15 (read from ro.product.model from build.prop)
Hey there, my phone isn't bricked...but I think I have too much data (possibly conflicting roms installed at the same time??) and I wish to reset my phone to its original status... I wish to re-install a ROM on it, but I want to start fresh again by removing the rooting programs or what have you..
Would following these steps put it all back to its original setting, also meaning that I could completely wipe the SD clean?
If so, would this mean I would have to re-root my X8? Not that it would be a problem but I would just like to know if it would be needed!
Thanks!
Regards,
Nev51289
yes
Nev51289 said:
Hey there, my phone isn't bricked...but I think I have too much data (possibly conflicting roms installed at the same time??) and I wish to reset my phone to its original status... I wish to re-install a ROM on it, but I want to start fresh again by removing the rooting programs or what have you..
Would following these steps put it all back to its original setting, also meaning that I could completely wipe the SD clean?
If so, would this mean I would have to re-root my X8? Not that it would be a problem but I would just like to know if it would be needed!
Thanks!
Regards,
Nev51289
Click to expand...
Click to collapse
Yes do as the guy above said...No need to root your phone
Sorry, just to clarify - you mean I wouldn't need to go through the whole rooting process again after doing a full reset/wipe what have you? Thanks by the way
lol
Nev51289 said:
Sorry, just to clarify - you mean I wouldn't need to go through the whole rooting process again after doing a full reset/wipe what have you? Thanks by the way
Click to expand...
Click to collapse
if you want to restore the stock rom (original androdi on xperia x8) with pc Comapnion than you dont need to root it again. But if you want to change it to custom rom and you have done full wipe i think you should root it again (rooting is done so taht you can change the busybox version of the phone and upload xrecovery if you have those you don't need to root)
eastman47 said:
It doesn't work it says that Pc companion was not able to connect to the device. I tried many things bu pc companion just cant connect my phone and windows keep saying that error that i am plugging unknown device which is a bull**** the day before it was working fine...
For all people who didnt understand iCANT ENTER IN FLASH MODE I MEAN I CAN BUT ITS NOT RECOGNISED so i cant update my software.
Click to expand...
Click to collapse
Why don't you download the store Rom annd use Flashtool to flash it? Then you may be able to upgrade to latest revision with PCC.
eastman47 said:
if you want to restore the stock rom (original androdi on xperia x8) with pc Comapnion than you dont need to root it again. But if you want to change it to custom rom and you have done full wipe i think you should root it again (rooting is done so taht you can change the busybox version of the phone and upload xrecovery if you have those you don't need to root)
Click to expand...
Click to collapse
Can I consequently delete Busybox? If it is a deleteable app that is!
use the update service
eastman47 said:
It doesn't work it says that Pc companion was not able to connect to the device. I tried many things bu pc companion just cant connect my phone and windows keep saying that error that i am plugging unknown device which is a bull**** the day before it was working fine...
For all people who didnt understand iCANT ENTER IN FLASH MODE I MEAN I CAN BUT ITS NOT RECOGNISED so i cant update my software.
Click to expand...
Click to collapse
Yeah, I lost you somewhere... If after taking out the battery, you CAN NOT enter xrecovery or CWM, then, you either can try THIS THREAD <--- go on, click on it!, or, you have to do what I had to do a couple of times, which is to restore your X8 to its original state, and to do that with Sony PC Companion, you first have to UNINSTALL your current PC Companion!!! THEN, restart your PC, and install a clean version of Sony PC Companion 2.1!
IT DOESN'T MATTER IF YOU HAVE THE LATEST VERSION of PC Companion, YOU STILL HAVE TO UNINSTALL IT, AND INSTALL IT AGAIN!!! IF YOU DON'T, THERE's a 99% CHANCE THAT PC COMPANION WILL NOT RECOGNIZE YOUR PHONE!!! ...I don't know why, but it's probably some marketing trick, since I once used this method 3 times in a row, then the fourth time PC Companion didn't recognize my X8. This happened on both, the old PC Companion, and the current Sony version 2.1. I tested them both on purpose, to eliminate the possibility that I damaged my X8's hardware somehow, during a high speed impact collision with the bedroom wall...
Once you reinstall Sony PC Companion 2.1, go back to my first post to your problem, and follow it step-by-step.
AND yes, if you want to install custom ROM's again, then you will have to ROOT your phone again, and UNLOCK the BOOTLOADER, etc...
BUT, if it's a soft-brick, then you might be able to redeem yourself
ViVA FIDELINO!
how about kernel?
WhatWhatInTheButt said:
This method will install the original software on your X8!
If you have Sony PC Companion 2.1 on your PC, then uninstall it, and download and install Sony PC Companion 2.1, again! If not, then PC Companion might not recognize your phone. After installing do the following:
- Turn off the phone, and unplug it from the PC
- Turn on Sony PC Companion on your PC
- In PC Companion, enter the Support Zone tab
- Go to Update Phone Software
A window will pop out, saying that it cannot find your phone
- Click on Fix Phone
- Click on Continue
A window will pop out, saying that you will lose all your data
- TICK the BOX
- Click on continue
An update process will began.
Wait for it to show a window with all the SONY mobile phones
- Find your phone (X8)
- Click on the phone.
Now all you have to do is follow the on-screen instructions. It will tell you to hold the back button and plug your turned-off X8 to the PC, then it will erase everything, and download the original 2.1 ROM to your X8.
Click to expand...
Click to collapse
>> how about kernel? for example your phone allready back to 2.1 rom and you are using custom kernel before i done this update? like kernel aA-11? is it possible to turn on phone even if im using custom kernel? please give me steps how to bring it back, because im currenty using mini cm7 / kernel aA-11, and i want to bring back my xperia x8 to original rom and kernel
Try downloading the stock rom and a diff version of flashtool. I can't remembet which version is most recommended (try searchibg xda - i read it here). install drivers in flashtool's driver folder (gordon's gate) then try again. Almost the same thing happened to me. PCC won't recognize my phone so I couldn't install the drivers.
X8 stuck at SE logo
I am facing same problem. I have been using GingerDX for long time wanted to change the ROM, however after I change the rom through Xrecovery. Phone restarted and stuck at SE logo.
I tried with SE PC companion but it gives error.
I tried Flashtool, used different ftf file but cant help.
Please help. I am unable to start phone....Please guide me...
Maybe u can also try sus (sony update service). I have experience this n done with sus.
Me n my W8:-D
Vishal9890 said:
I am facing same problem. I have been using GingerDX for long time wanted to change the ROM, however after I change the rom through Xrecovery. Phone restarted and stuck at SE logo.
I tried with SE PC companion but it gives error.
I tried Flashtool, used different ftf file but cant help.
Please help. I am unable to start phone....Please guide me...
Click to expand...
Click to collapse
The best way, if u still can't get on your phone , is take it to the SE Customer care. And don't tell a word about rooting or anything. Just ask them to repair the phone, saying that one morning, the SE logo kept on popping up.
Sent from my XPERIA W8 using xda platinum
I have YouTube video tutorial on my channel - search GaganSJ1 in YouTube and scroll down till you found
Press thanks if it helped
Sent from my E15i using XDA
eastman47 said:
Please help i just isntalled new ROM for my xperai x8 and now when i restarted it it is stuck at SE logo and stays there.I tried to enter to xrecovery but it cant enter like i dont have xrecovery but i actually do. Now when i try to put my phoen i nflash mode it says taht my usb device isnt recognised but it was a day ago. Moreover i reinstalled windwos usb drivers and Xperia SEMC flash drivers to see if this is the problem but its not it still cant recognise it so i am stuck at SE logo , xrecovery cant run , myPC doesnt recognise the phone in flash mode.... Please help !
Click to expand...
Click to collapse
check out this video http://www.youtube.com/watch?v=l7B-7tDaB5U
press thanks if it helped

Unable to update via OTA or PC Companion

Device is on stock 1.257 FW. I have rooted and installed CWM for locked bootloader. Device says a 91mb OTA system update is available to go to 2.245 but after download and rebooting to install the update, the update fails and the device reboots to says "unable to install update, please try again". So I tried PC Companion which says an update to 2.254 is available, it downloads and gets as far as "checking tablet/smartphone", the phone reboots (and goes into charging mode) and PC Companion crashes, locking up the whole PC requiring a hard reset.
Anybody got any idea what is going on? How can I get either of these methods to work correctly?
Edit: Tried to update via SUS and it had the same result as PC Companion, crashed and locked up PC completely.
If you have added any mods or deleted any bloatware then it will always fail.
For the ota to work you need a completely untouched, just out of the box phone.
Sent from my C5303 using xda premium
zolaisugly said:
If you have added any mods or deleted any bloatware then it will always fail.
For the ota to work you need a completely untouched, just out of the box phone.
Sent from my C5303 using xda premium
Click to expand...
Click to collapse
I haven't added any mods or deleted any stock apps. I wouldn't know how to remove CWM, so I guess OTA is not possible any more.
Have been trying to update device for 13 hours without success. PC Companion and SUS just keep crashing time after time after time. Wouldn't work in safe mode either, simply will not recognise the device.
Thought I might try flashing 1.257 kernel only, to see if that would overwrite CWM, but flashtool will not work. When I reboot into flash mode, it keeps giving an error saying it needs the drivers from the drivers folder which I had already installed and have now done another 7 times. That is all it does is give an error and then asks for a driver that is already installed.
I am unable to unroot as no method exists apart from flashing an ftf file. But seeing as flashtool doesn't actually work I suppose it doesn't matter that there isn't a UK SIM Free Generic (SI 1272-0816/Cus Ver. 1272-4687) 12.0.A.1.257 (or 2.245 or 2.254) ftf file.

[Q] pc companion update problem

Guys while updating Android 4.3 14.2.A.1.136 firmware via PC companion on Z1(India), I got stuck at step 2, it says preparing sofware and the bar is nearing its end and it takes 5 mins and then the process window closes and again my pc companion shows a new software upgrade is availble for your phone and if i repeat the process again i get the same issue................even i installed SUS, but while opening SUS it says an error has occurred your apllication will shutdown......any help can be appreciated....thx
I also tried reinstalling my pc compnaion and also SUS but, I face the same issue. Can you guys tell me any solutions?????
Flash via Flashtool.

[Q] HELP Please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Please my xperia z is bricked and i havnt used for over a week now,
i installed pc companion on my pc, it detected an update for my phone, i accepted the update, my phone powered down to install the update, and it got stuck there, refused coming back on, i have tried contacting sony customer service, they gave me some procedures which i have followed to the letter, i have used the pc companion to repair but it tells me there is no update for my phone or sometimes it would tell me update engine could not update your device (error 100), i have also tried using flashtool as well and it gave error, my phone is down and if i power it on it tells me update failed, make sure the phone is connected to a computer and try again,
i have tried all the repair/update procedures known to me several times, disabled my antivirus and firewall, attached is an error i got while using the flashtool...
the phone was rooted with a locked bootloader...
any solution would be highly appreciated..
Don't Upset........!!
Change your PC USB port..!! (im using 2.0 port)
then Cleen
C:\Flashtool\firmwares
folder
IT work's for me..!!
:good::good::good:

update

update failed to latest version and can`t do anything
what to doo
thanks in advance
søren
sfkaudi said:
update failed to latest version and can`t do anything
what to doo
thanks in advance
søren
Click to expand...
Click to collapse
Is it bricked? DId you try to 'repair' it through Sony PC Companion?
No option for repair
Every time pcc said! Turn on your phone and connect to pc
But no go
When it was connected to pc or charger! It whent in to bootloop
But anyway I told my self h... No
Open flashtool and downloaded the firm and flashed the latest and I'm back on
Thanks for replying
how did you manage to flash your Z3+?

Categories

Resources