Shortly after I took the phone for a dip (in not very deep water), the display went kaput — at least for several hours. It lit up just long enough to indicate that I had power, but I couldn't actually keep the display on and use it.
Roughly a day later, the screen came alive again, but the phone was still exhibiting finicky behavior, presumably because of water damage. The touch-screen was messed up and the device acted as if headphones were plugged in when they weren't. If this were my actual phone, I'd return to the store for a replacement.
I just got the S4 Active and thought I am not planning to take the phone for a long underwater activities, I am concerned that I am getting a phone that have a very weak water resistant feature.
Not sure if this is because the reviewer didn't "properly" close the battery cover / USB port, but I have seen S4 Active review and Samsung Event videos where the phone was submerged in water for a long time and it still works.
PS: Have ANYONE tried to dunk their phone in the water for testing?
androidc89 said:
Shortly after I took the phone for a dip (in not very deep water), the display went kaput — at least for several hours. It lit up just long enough to indicate that I had power, but I couldn't actually keep the display on and use it.
Roughly a day later, the screen came alive again, but the phone was still exhibiting finicky behavior, presumably because of water damage. The touch-screen was messed up and the device acted as if headphones were plugged in when they weren't. If this were my actual phone, I'd return to the store for a replacement.
I just got the S4 Active and thought I am not planning to take the phone for a long underwater activities, I am concerned that I am getting a phone that have a very weak water resistant feature.
Not sure if this is because the reviewer didn't "properly" close the battery cover / USB port, but I have seen S4 Active review and Samsung Event videos where the phone was submerged in water for a long time and it still works.
PS: Have ANYONE tried to dunk their phone in the water for testing?
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Clearly you didn't search or even look through the General threads. There is already a thread with a couple hundred replies answering the exact question you asked.
Major 1st post FAIL.
Closed before bloodshed...
Related
Yesterday my galaxy note got rained on now it says its charging all the time.mtp connected also shows up on notification. if turn the phone off I can't turn out back on again just shows battery charging. The only way to turn back on is hold home power and up boot into cwm then select reboot.If I plug USB in PC it doesn't register so no mounting sdcard.The phone works perfectly but says its charging with nothing plugged in.Is there away to unroot without connecting to PC.
As you say it yesterday I believe you have some light short circuit in the hardware or simply in the usb pins. There light acid in the rain (depending on where you leave) and that makes it a conductor.
Back in the old days what we did was take the phone apart and hair dry. But those where the big-a$s Nokias from late 90-s. This system is more fragile.
Actually you are doing the worst thing that you can do to it right now. That is turning it on and keeping it on. All you should do in my opinion is turn it off, remove battery and leave it in a dry place to dry up (~2 day). And only start using it after that. Every thing should be fine.
P.S: The Galaxy Note is not IP rated, so dont leave it out in the rain and dont take it with you to the shower
The phone only had acouple of spots of rain on it but was enough to cause problems.
However its has now recovered and working fine but be aware that the slightest bit of rain may brake it.
if ever you get an electronic device wet... put it in a container with rice... for at least 48hrs...
it has always worked for me... especially when I buy devices off CList that are water damaged, put them in rice for a week (swap out rice 3x), after i have SIMPLEGREEN'd them, then sell the mobo's for PROFIT on eBay...
thats a more Desi style
Howdy,
Long version:
I left my galaxy note on the counter in my kitchen which is apparently not quite level. Overnight water pooled under it(never submerged, even partially). I did not notice until my alarm went off the following morning. As of this time it was still functioning properly. I moved it, wiped off the water. Took the protective case off and wiped the water off it was well, hooked it up to the charger and went back to sleep. 15 minutes later the vibration function went nuts while it popped up complaints about low battery. I say the vibration went nuts, because it wasn't the sustained vibration like you normally get it. It would cycle on and off about every half a second. I panicked, turned off the device and removed the battery where I noticed that the battery was wet, and under the battery as well.
So I wipe it off, put in a bag of rice and go back to sleep. Approximately 15(yes, way too soon) hours later I pull it out, put the battery in and turn it on. Works fine. few hours later I hook it up the charger and it immediately complains about the battery temperature.
Short version:
Phone at in a pool of water for 5+ hours, never fully submerged. Basically if you poured water on a level surface and sat your phone in it, thats what happened.. Anyways Water worked its way inside the phone(based on disasemble that occured later), and started vibrating randomly. took out batteyr and left in rice for 15 hours. Put it back together attempted to charge, phone complains battery is too hot immedately.
Observations:
I take out the battery and disasemble the device down to the point where the circuit board is separate from the display.
The far right ( +) connector that touches the battery appears to be slightly corrodeded. I rub it with a cotton swab to clean it. From watermarks it doesn't look like anything else got wet and by now its completely dry. I don't see any 'red' spots or stickers, but I'm unfamiliar with the water damage indicators, and the information i found from searches was innacurate(no white dot on top of battery, no red marks anywhere on it)
Panic
I put it back together try again, same deal. The phone doesn't seem to have a way to view the battery temperature reading(*#0*#), so I downloaded an app called 'Doms diagnostic tool' which indicates that the battery temperature is pegged at 80 degrees C and it does not fluctuate. I don't know if this app is actually reading anything though.
Can someone who has a working phone try this out? App is free.
Is it worth putting it back in rice even though its dry even on thorough dissemble?
Any idea how to get legit data from the sensor to verify if its shorted out etc?
Would a replacement battery with out the sensor resolve this issue?
Anyone have pictures of where water damage indicators are?
I searched thoroughly and found no answers besides taking it to a service center. Since I'm in America, and this is an international phone, I don't believe the manufacturer will honor the warranty even if the phone shows negative for water damage. My service is ATT, but I bought the phone at expansys( i think).
best at this point is to check your insurance, if its covered. In some countries I read this is covered as it was accidental.
I would recommend goong to samsung and let them check it, with the true story ofc. Now if they find whats wrong, they might be lenient, or not. Anyhow then you know whats broke, and you can decide to fix it for yourself or have it fixed. At this point it sounds like corrosion on one of the boards, or shorts somewhere.
Sent from my GT-N7000 using Tapatalk 2
I know it seems like a stupid question but I've got nothing to loose at the moment so I'll explain my situation.
About 3 months ago I took my Xperia Z1 for a swim in the pool to see how the camera performed underwater. The screen started to go black when I took it out and then it completely shut off. I took it inside and turned it on again. It lasted a minute before shutting off so I plugged it in to the charger and got the boot logo before shutting off again with nothing: Screen was off, no led, no vibrations, nothing.
I opened the flaps and they were still white and still are today and there was no moisture or anything. I tried plugging the phone in a few days ago to see if it still works and the led turned on and it just stays like that with no action. Left it for a few hours but still nothing.
I don't really need this phone anymore because I have a Z5 now but a second handset is always nice to have. The pool water would have had a very small amount of salt in it and I think that might be causing issues. Either that or there is still water in there (unlikely) or parts have rusted or even the phone might have got shocked when I plugged it in to charge. What I was thinking was opening the ports and soaking it in water for a minute or less and then taking it out and putting it in a bag of dry rice to drain the water out of it. I'm not sure if it will work but I haven't got anything to loose so I was wondering if it is even worth giving a shot or even some tips would be nice.
tommylittle02 said:
I know it seems like a stupid question but I've got nothing to loose at the moment so I'll explain my situation.
About 3 months ago I took my Xperia Z1 for a swim in the pool to see how the camera performed underwater. The screen started to go black when I took it out and then it completely shut off. I took it inside and turned it on again. It lasted a minute before shutting off so I plugged it in to the charger and got the boot logo before shutting off again with nothing: Screen was off, no led, no vibrations, nothing.
I opened the flaps and they were still white and still are today and there was no moisture or anything. I tried plugging the phone in a few days ago to see if it still works and the led turned on and it just stays like that with no action. Left it for a few hours but still nothing.
I don't really need this phone anymore because I have a Z5 now but a second handset is always nice to have. The pool water would have had a very small amount of salt in it and I think that might be causing issues. Either that or there is still water in there (unlikely) or parts have rusted or even the phone might have got shocked when I plugged it in to charge. What I was thinking was opening the ports and soaking it in water for a minute or less and then taking it out and putting it in a bag of dry rice to drain the water out of it. I'm not sure if it will work but I haven't got anything to loose so I was wondering if it is even worth giving a shot or even some tips would be nice.
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Resoaking your phone will help as much as trying to jump from a cruise ship in the middle of the ocean for the second time and you can't swim...
optimumpro said:
Resoaking your phone will help as much as trying to jump from a cruise ship in the middle of the ocean for the second time and you can't swim...
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Haha yeah that's what I thought
tommylittle02 said:
Haha yeah that's what I thought
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To clarify, the Xperia Z1 relies on closed ports to ensure waterproofing. So soaking it a second time would destroy it further.
there is a easy way you can try.
buy some electrical contact cleaner from a computer shop or maplins etc, spray that all over the circuitry and contacts and scrub it off with a paint brush, there is a good chance it will work again as it will remove any corrosion casued by water, ive repaired hundreds of water damaged phones this way and it doesnt need any special things.....
My Note 8 is detecting false positives for the moisture sensor. The past two weeks I was forced to using wireless charging since there is a pop up saying there is moisture in my charger port. Whenever I plug in the charger it won't charge. I have reset the phone, blow dried the port, basically done everything I could but its still "detecting moisture" in the charger.
I reach out to Samsung US today to try to send my phone in for repairs and they said from my IMEI number, that my phone was made in Korea and they can't do anything to help. I bought this phone from an EBay store (not a private seller) and send them a message but I doubt they will help. Probably continue to run my head in circles by telling me to reach out to Samsung again.
The phone is only a few months old and I can't have it repaired by Samsung US, (Samsung Korea's number is not in english so I can't understand anything), the seller doesn't have any obligation to help, and my phone can't be charged without a wireless charger.
I was wondering if there was anything I can do here that would deactivate the moisture sensor or reprogram it to stay always off. I love this phone, but hate samsung for once again making another catastrophic issue without properly testing it first.
tworla said:
My Note 8 is detecting false positives for the moisture sensor. The past two weeks I was forced to using wireless charging since there is a pop up saying there is moisture in my charger port. Whenever I plug in the charger it won't charge. I have reset the phone, blow dried the port, basically done everything I could but its still "detecting moisture" in the charger.
I reach out to Samsung US today to try to send my phone in for repairs and they said from my IMEI number, that my phone was made in Korea and they can't do anything to help. I bought this phone from an EBay store (not a private seller) and send them a message but I doubt they will help. Probably continue to run my head in circles by telling me to reach out to Samsung again.
The phone is only a few months old and I can't have it repaired by Samsung US, (Samsung Korea's number is not in english so I can't understand anything), the seller doesn't have any obligation to help, and my phone can't be charged without a wireless charger.
I was wondering if there was anything I can do here that would deactivate the moisture sensor or reprogram it to stay always off. I love this phone, but hate samsung for once again making another catastrophic issue without properly testing it first.
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There is no way you can turn that off.. It's actually not even an option to do that because it's built right into the software.. The only thing I could suggest is to buy another charging port and use a heating gun to heat the back edges of the phone all around and then slowly pry it off.. There's tons of videos on how to do this on YouTube and the charging port is cheap.
Get used to wireless charging. Try compressed air instead of just a blow dryer. Maybe something in there? Good luck
FreddyFredFred said:
Get used to wireless charging. Try compressed air instead of just a blow dryer. Maybe something in there? Good luck
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I think I'm going to get used to an iPhone again. No problems on their flag ship devices. The note 7 blew up in your face, now the note 8 is so ANAL it won't let you charge your phone if it thinks theirs moisture in it. The warning has been on for two weeks straight after I blow dried it for an hour. Such a stupid feature that was unnecessary to begin with. If I drop my phone in water, what does it matter if the charging port may have water in it when after all that it probably won't work anyways!
Furthermore, Samsung support is very bad. I bought the phone from a reputable eBay seller because it was the only place I found an unlocked model. The official resellers only sell the bloatware infected carriers models, which I don't like. I like my smartphone experience to be closer to iPhone, the original smartphone, that doesn't have bloatware that I have to uninstall the first thing I do after I power it on.
Samsung won't cover the repair for their own problem because I bought it brand new on eBay from a cell phone store, and not from their resellers that put bloatware that I don't want.
Luckily, I played it smart and got the Square trade plan so we will see how this works out.
tworla said:
I think I'm going to get used to an iPhone again. No problems on their flag ship devices. The note 7 blew up in your face, now the note 8 is so ANAL it won't let you charge your phone if it thinks theirs moisture in it. The warning has been on for two weeks straight after I blow dried it for an hour. Such a stupid feature that was unnecessary to begin with. If I drop my phone in water, what does it matter if the charging port may have water in it when after all that it probably won't work anyways!
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Mine doesn't have that problem at all. I've recorded quite a few videos under water too. That's why I say to blow it with compressed air (not too high psi) as there may be something in there.
Here is a video with a nice bass.
https://www.youtube.com/watch?v=UqPod7MQxbs
my phones does that when i charge it in my car and turn the key off. if i unplug it and turn the key on and plug it back in it works fine. I would first try a different charger.
So out of the blue while my Note 8 is sitting on my desk I get the Moisture Sensor Error?
I plugged it in as I'm 100% sure it's dry and restarted it. Seems to be charging but as soon as I remove the cable it comes back. Wireless works fine but WTF?
Any fix / update from anyone?
pdqgp said:
So out of the blue while my Note 8 is sitting on my desk I get the Moisture Sensor Error?
I plugged it in as I'm 100% sure it's dry and restarted it. Seems to be charging but as soon as I remove the cable it comes back. Wireless works fine but WTF?
Any fix / update from anyone?
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Click to collapse
So I did a little searching and found what I hope to be a resolution to this instance but still no real "cause" as my phone has never seen extreme cold or moisture.
I plugged in my phone to charge it and restarted it. It gave no message so I let it hit 100% and left it for an hour after still plugged in. Removed the cord and now no message.
Still not sure what caused it.
This happened to me a few weeks ago. I had never seen that message before, but after I unplugged from my phone, there was something sticky/wet that had gotten on the end of the charging cable. I wiped it off but kept getting the message - had to resort to the wireless charging for a day..........the port finally dried out and no issues since.
Everytime that this happens , and I know that it's completly dry, just go to recovery mode and Wipe Cache and it works.
I don't know exactly how the sensor works, but has I have notice multiple times, when the phone drys 100% it starts some type of timer for security and only when that timer ends, the errors disappears and let my phone charge without any problem
Maybe the timer info resets when I wipe the cache? I don't know. But this only works when is really dry. (of course I tried with moisture, but the sensor detect anyway, so if theres some problem with the hardware {sensor}, this cache wipe will not resolve anything, only if it was some software bug).
I hope that can help anyone
My note 9 has the same moisture error. I didnt have a wireless charger the first time and did what you said cleared the cashe and reset the entire phone. I lost everything because it had only a little battery left. But eventually after resetting/restoring it I was able to start fresh until now. The moisture sensor is back on only about a month after I reset it. This is a serious flaw with more than one model of Samsung and they better address it asap because this is BS! I won't always be able to charge it wirelessly and why bother sending so much money on a phone that looses all your information?
Hi Everyone,
I was testing device underwater for 2nd time, first time it went alright with 0 damage and stunning videos. this time I went a little deeper and now phone is foggy and with dead proximity sensor.
After taking sample video for underwater for 15 seconds, I took out the device and dried it straight away, but water of course got inside, and after a few hours I started noticing fog on all lenses, front and back.
first thing I did is put it in plastic bag, device was on with no issues, I started to see slow performance like device went back to 60hz or lower, but was good. while the device was in the rice bag, I started heating the device on a very low temperature to enhance evaporation of moisture in device, and helps rice to absorb faster. which went alright, or as I thought. and I had no more moisture on the lenses.
later, I had to use the phone, so I had a phone call and phone screen was blinking all the time like it was working and not at the same time. then it worked fine. another phone call the device blinked green and turned off, and when I try to test camera app same happens (not all the time, once of 3 tries phone freez for 3 sec's then blink green and turns off). so I put it all night long in rice bag, in the morning I woke up to find more moisture on the lenses, and when I have a phone call, proximity sensor not working.
using CT test, proximity sensor is stuck at 5.0 and doesn't go to 0.0 at all, tried in safe mode, restart, phone calls, nothing helped out. now I got moisture absorber and will leave device in it for days, and see what will happen. hopefully it works back again.
in order to increase process, I am thinking to put device and moisture absorber in oven in a closed container at temperature of 60-70C for a few minutes to help absorbing and speed up process, I am not worried about 70C up to 90C of temperature to damage anything in the phone as long as it is turned off, and turned on after cool down. what do you think?
Any advise would be greatly appreciated, please help me with this stupid mistake.
for the people who want to make fun of me and blaming me for trusting IP rating, thanks in advance and much appreciate not commenting here. because I am frustrated enough and do not want any more stress.
IP68
Unlike the Mi 11, the Ultra model has an IP rating for dust and water resistance: IP68 signifies that it is 'dust tight' and can handle immersion in up to 1.5m of water for up to 30 minutes
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Time to go to repair center
I've put the device in moisture absorber (calcium chloride) in a plastic bag with nearly vacuumed and opened Sim tray to give a decent air leak. And I put it in the oven at defrost temperature ( that I can leave my hand under without any damage to my self and not feeling burnt) for 15mins, then I turn it off for an hour but I leave the device in the oven, then again and again, and left it in the oven (oven turned off of course, but to hold temperature as long as possible) all night long, woke up with a very dry device (even underwater videos are now without water ) . Proximity sensor still not working. I used device for 3 hours and then suddenly I got a phone call (do you believe it?! ) And violaaaa sensor is working again
Device is working like brand you again, no issues at all, no water marks or dust on camera lenses, no faulty sensors, nothing at all.
Thanks god it went alright, I was losing hope and even contacted dealer and a few repair centres.
Lesson learnt, NEVER TAKE VIDEO SHOOTS UNDERWATER AT DEPTH OF 1.5M,,, JUST 0.5M,,,,,
Kidding!! Above water photos are amazing enough to enjoy with, no more underwater shooting.
Glad that I can smile and give some jokes again