[Q] Z1 overheating, should i get a replacement? - Xperia Z1 Q&A, Help & Troubleshooting

so i've been playing Injsutice: Gods Among Us with mobile data (for me to logged on and to access daily challenges), after 20-30 mins of playing, the game started to drop its framerate and i felt the phone is hot. I exited the game and i accidentally press the camera icon, to my surprise, the camera says something like, 'You can not use the Camera due to high temperatere...."
so i installed elixir and cpu-z for me to know the temperature, after several hours, i tried again to play Injustice with mobile data off, the phone became hot after 40minutes of game play and it has a fluid framerate and the camera works fine. the temperature was around 47C.
i cooled down the phone, and played with mobile data on, after 20mins the game drops it's framerate and the camera is not working again. it has a temperature of 49.6C
the question is:
- i know playing hd graphics keeps the phone hot, but is it normal to all z1 users especially when it's already forcing the CPU/GPU to lower its performance and prevent the camera from being used?
- do i have the right to get a replacement for the phone?
- have you also experienced this when gaming? especially online?
note:
- i'm running a rooted, locked bootloader, firmware .136
- underclocked at 1.75GHz

zhane0513 said:
so i've been playing Injsutice: Gods Among Us with mobile data (for me to logged on and to access daily challenges), after 20-30 mins of playing, the game started to drop its framerate and i felt the phone is hot. I exited the game and i accidentally press the camera icon, to my surprise, the camera says something like, 'You can not use the Camera due to high temperatere...."
so i installed elixir and cpu-z for me to know the temperature, after several hours, i tried again to play Injustice with mobile data off, the phone became hot after 40minutes of game play and it has a fluid framerate and the camera works fine. the temperature was around 47C.
i cooled down the phone, and played with mobile data on, after 20mins the game drops it's framerate and the camera is not working again. it has a temperature of 49.6C
the question is:
- i know playing hd graphics keeps the phone hot, but is it normal to all z1 users especially when it's already forcing the CPU/GPU to lower its performance and prevent the camera from being used?
- do i have the right to get a replacement for the phone?
- have you also experienced this when gaming? especially online?
note:
- i'm running a rooted, locked bootloader, firmware .136
- underclocked at 1.75GHz
Click to expand...
Click to collapse
Try to record you problem and ask for a replacement, this is not a normal behavior....

tnx for your opinion, i think i need to read more about z1 overheating issues

i
zhane0513 said:
so i've been playing Injsutice: Gods Among Us with mobile data (for me to logged on and to access daily challenges), after 20-30 mins of playing, the game started to drop its framerate and i felt the phone is hot. I exited the game and i accidentally press the camera icon, to my surprise, the camera says something like, 'You can not use the Camera due to high temperatere...."
so i installed elixir and cpu-z for me to know the temperature, after several hours, i tried again to play Injustice with mobile data off, the phone became hot after 40minutes of game play and it has a fluid framerate and the camera works fine. the temperature was around 47C.
i cooled down the phone, and played with mobile data on, after 20mins the game drops it's framerate and the camera is not working again. it has a temperature of 49.6C
the question is:
- i know playing hd graphics keeps the phone hot, but is it normal to all z1 users especially when it's already forcing the CPU/GPU to lower its performance and prevent the camera from being used?
- do i have the right to get a replacement for the phone?
- have you also experienced this when gaming? especially online?
note:
- i'm running a rooted, locked bootloader, firmware .136
- underclocked at 1.75GHz
Click to expand...
Click to collapse
QuadCore running for several minutes means heat generally.
But beside what phone exactly do to control heat the apps u use are important too.
for example famous angry birds make my phone hot! But Fifa-14 doesn't!
under-clocking doesn't mean certainly u won't get battery draining or heat issue
it needs also compatible kernel
anyway heat issue is not always because of hardware cause there s also heat-controller (or sth like this) inside firmware that can working not so good and u should repair ur phone by PCC
to be sure if it s hardware problem and ask for replacement, first completely restock it.

zhane0513 said:
so i've been playing Injsutice: Gods Among Us with mobile data (for me to logged on and to access daily challenges), after 20-30 mins of playing, the game started to drop its framerate and i felt the phone is hot. I exited the game and i accidentally press the camera icon, to my surprise, the camera says something like, 'You can not use the Camera due to high temperatere...."
so i installed elixir and cpu-z for me to know the temperature, after several hours, i tried again to play Injustice with mobile data off, the phone became hot after 40minutes of game play and it has a fluid framerate and the camera works fine. the temperature was around 47C.
i cooled down the phone, and played with mobile data on, after 20mins the game drops it's framerate and the camera is not working again. it has a temperature of 49.6C
the question is:
- i know playing hd graphics keeps the phone hot, but is it normal to all z1 users especially when it's already forcing the CPU/GPU to lower its performance and prevent the camera from being used?
- do i have the right to get a replacement for the phone?
- have you also experienced this when gaming? especially online?
note:
- i'm running a rooted, locked bootloader, firmware .136
- underclocked at 1.75GHz
Click to expand...
Click to collapse
try underclocking your cpu to 900mhz you'll notice no slowdowns in game but the phone will still overheat, that is because the GPU is causing the overheat and is the one struggling in games, not the monstreous CPU in the z1. you can try flashing doom kernel or AOSP kernel by android.fr to underclock your GPU.

The phone will get hot anyway, doesn't take much, but playing a hd game will cook the bugger. Never play when plugged in if you are, put your apps on a diet and get rid of anything that you can do without, lightening your load will help a lot. Personally I wouldn't consider it a problem unless its affecting gameplay. The drop in frame rate is the CPU clocking down to protect it, which is a good thing and quite normal. So you have a case on your phone? Try it without If you do. If the phone begins to shut itself down then that's a worry and you should certainly look for a replacement.
Hope this helps.
Sent from my Xperia Z1 using XDA Premium 4 mobile app

Related

[Q] Request - run "heating benchmark"

Hello guys!
This is my first time posting here, so if I'm breaking any rules please let me know
Anyway, I'm looking to get a new Android device and I'm think I'm going to get the new Sony Xperia Z. The only problem is that I can't get a real device to test it (for just like 30 minutes). Anyway, I've watched a bunch of reviews and read many articles so I good to go, except for one thing - I want to know how much the phone heats when it's running at 100%.
I've already seen some threads here on XDA, but they are mostly subjective (temperatures are mentioned as warm and hot). I would like to get more objective result. If you own a Xperia Z device, you can help me - it won't take too much of your time
Anyway, here is what I'm proposing as a more objective test:
1) Download and install StabilityTest i System Tuner. You can get them in the Play Store.
2) Close all running apps. Run System Tuner. Open Settings -> Recording preferences -> Items to record and check CPU frequency and CPU temperature.
3) Go to the main menu of the System Tuner app and click icon named "Start" (upper right corner). Now the app is logging the in CPU frequency and temperature. Click on CPU icon and not your current temperature.
4) Leave System Tuner running in the background and open StabilityTest. Click on the first button (Classic Stability test). Leave it running for at least 20 minutes.
5) After at least 20 minutes have passed, you can close StabilityTest and stop recording in the System Tuner. The log will be saved on you SD card in the folder pwm/recordings. Please attach it in you post
Please post your battery percentage before you have started StabilityTest and after you've closed it. Also, please post whether you did the test with you phone on or off the charger.
Thanks!
xx77aBs said:
Hello guys!
This is my first time posting here, so if I'm breaking any rules please let me know
Anyway, I'm looking to get a new Android device and I'm think I'm going to get the new Sony Xperia Z. The only problem is that I can't get a real device to test it (for just like 30 minutes). Anyway, I've watched a bunch of reviews and read many articles so I good to go, except for one thing - I want to know how much the phone heats when it's running at 100%.
I've already seen some threads here on XDA, but they are mostly subjective (temperatures are mentioned as warm and hot). I would like to get more objective result. If you own a Xperia Z device, you can help me - it won't take too much of your time
Anyway, here is what I'm proposing as a more objective test:
1) Download and install StabilityTest i System Tuner. You can get them in the Play Store.
2) Close all running apps. Run System Tuner. Open Settings -> Recording preferences -> Items to record and check CPU frequency and CPU temperature.
3) Go to the main menu of the System Tuner app and click icon named "Start" (upper right corner). Now the app is logging the in CPU frequency and temperature. Click on CPU icon and not your current temperature.
4) Leave System Tuner running in the background and open StabilityTest. Click on the first button (Classic Stability test). Leave it running for at least 20 minutes.
5) After at least 20 minutes have passed, you can close StabilityTest and stop recording in the System Tuner. The log will be saved on you SD card in the folder pwm/recordings. Please attach it in you post
Please post your battery percentage before you have started StabilityTest and after you've closed it. Also, please post whether you did the test with you phone on or off the charger.
Thanks!
Click to expand...
Click to collapse
You don't need all this benchmarks because its common sense really. I have the device, on normal operations e.g. browsing, videos etc.. it doesn't get hot, but a bit warm near the rear camera. But, if you do intensive tasks e.g. playing a game e.g. nova 3 etc.. then it gets a bit more hot, but not so much to burn your hands. This is normal because think about the horse power this phone has in a slim form factor and all the heat that gets generated without any cooling fans. Its normal but its not normal if it goes beyond the range of operations, which in my case, I have not noticed. I had a Motorola Droid the keyboard version, that device got extremely hot and it was really uncomfortable to hold.
As a user, I am very pleased with this smartphone and ofcoz it has drawbacks then again no phone is perfect. Hope this helps what you looking for without benchmarks
Rchard said:
You don't need all this benchmarks because its common sense really. I have the device, on normal operations e.g. browsing, videos etc.. it doesn't get hot, but a bit warm near the rear camera. But, if you do intensive tasks e.g. playing a game e.g. nova 3 etc.. then it gets a bit more hot, but not so much to burn your hands. This is normal because think about the horse power this phone has in a slim form factor and all the heat that gets generated without any cooling fans. Its normal but its not normal if it goes beyond the range of operations, which in my case, I have not noticed. I had a Motorola Droid the keyboard version, that device got extremely hot and it was really uncomfortable to hold.
As a user, I am very pleased with this smartphone and ofcoz it has drawbacks then again no phone is perfect. Hope this helps what you looking for without benchmarks
Click to expand...
Click to collapse
Transitioning from a low end HTC Incredible S, I found it very unusual how the phone got warm by just going through the user interface.
then i ran qualcomm trepn profiler and it showed that my 1st cpu core was doing anything between 1ghz and 1.5ghz at any given time.
possibly fixed with a kernel tweak?
Rchard said:
You don't need all this benchmarks because its common sense really. I have the device, on normal operations e.g. browsing, videos etc.. it doesn't get hot, but a bit warm near the rear camera. But, if you do intensive tasks e.g. playing a game e.g. nova 3 etc.. then it gets a bit more hot, but not so much to burn your hands. This is normal because think about the horse power this phone has in a slim form factor and all the heat that gets generated without any cooling fans. Its normal but its not normal if it goes beyond the range of operations, which in my case, I have not noticed. I had a Motorola Droid the keyboard version, that device got extremely hot and it was really uncomfortable to hold.
As a user, I am very pleased with this smartphone and ofcoz it has drawbacks then again no phone is perfect. Hope this helps what you looking for without benchmarks
Click to expand...
Click to collapse
It should be common sense, but I've read about Xperia Z on many pages. And some users say that it only gets warm, others say it's hot when gaming and some say that it's running too hot. Maybe some of them do have defective units, so this test would be also great for comparison between units. Can you run the test? You don't even need to run it for 20 minutes, 10 should be enough. Or if you won't/can't do the test, can you at least just check in the System Tuner if Xperia Z has CPU temperature sensor - if it doesn't have one then I can stop searching for people who own it.
P.S. Can somebody say if Xperia Z is running hotter or colder than Samsung Galaxy S2?

What should be the CPU temperature of the Z3 Compact?

Hello all!
When I use my Z3C and doing nothing, I mean... just having the phone in my hand, slide between homescreen pages juste for... you know... when you have this sexy lady in your hand... just for looking
But even if I do almost nothing with it, I feel the back hot and my battery apps tell me that the battery is more than 40 degrees. Just for better results I downloaded the app "CPU temp" or "CPU-Z" and it tells me that the CPU is at 45 degrees.
And when I play games the back is more hot!
I just want to know if it's normal? If your Z3C is hot too. I know if I play it's hot but if 40 degrees just for using it with normal apps (Twitter etc...) it's normal?
Can you make some quick test, download CPU-Z and check the "thermal" tab for example or what you want?
For more simplicity in the thread, if you want and if you can, download the app CPU-Z and post the result of "thermal" tab here (just the first line temp), thanks!
And I even see videos of AnTuTu benchmarks on YouTube and the Z3C is at 47xxx... but my Z3C is always between 43xxx - 44xxx ... I don't know if it's the same problem. What scores have you in AnTuTu?
thank you all!
(My phone is STOCK and completly clean, just hard reset before test temp)
my phone is always on 50+ celsius but i think it's normal. it happen on LG G3 too
After about 15 minutes of gaming, my sensor says 40.0 c., but I also have my CPU downclocked by a lot to extend battery life by huge margins. Stock setting puts the CPU frequency at 2.5ghz, and I have mine downclocked to 1.0ghz since I didn't see direct impact on performance with the games I'm playing (mostly emulators or GPU-dependent games).
tsens_tz_sensor0 is the highest at 40.0 c
msm_therm is the lowest at 32.0 c
At stock settings though, my phone runs at 50.0c on average, and it heats up about as much as my Galaxy Note 3 when they're playing the same games. For awhile, I thought the Z3c just heated up more than other phones, but after playing with both phones at relatively the same time, I realize that's pretty much just in my head.
Oh, forgot to mention. Also running on stock 5.1.1 that's rooted, debloated, xposed with greenify and amplify, and a custom Luxx profile to manage adaptive brightness.

xperia z gaming making heavy lag each 5 minutes for about 1 minute

hello. i have a xperia z. in all games with medium graphic details, in first of game all things are right but after some minutes my phone goes to unbelivable lag and after aew mintes every things gets right again. my phone is too hot while playing about 68 degree celcius. can you please tell me how to fix lagging problem?
i have installed root booster and air frozen for better performance but no difference at all. im using 3g mobile data while playing. my phone is lte but drains more battery and gets warmer if i choose lte.
I Use Lspeed in LOS 15.1 with kernel auditor for change the gpu frecuences and when im play i use a fancooler for hot problem
I play Free Fire very smooth
i play mkx on 60 fps + pes 19 38fps pubg 28fps dead trigger 2 60fps and never lag
Sajad_IRANI said:
hello. i have a xperia z. in all games with medium graphic details, in first of game all things are right but after some minutes my phone goes to unbelivable lag and after aew mintes every things gets right again. my phone is too hot while playing about 68 degree celcius. can you please tell me how to fix lagging problem?
i have installed root booster and air frozen for better performance but no difference at all. im using 3g mobile data while playing. my phone is lte but drains more battery and gets warmer if i choose lte.
Click to expand...
Click to collapse
I have same problem, but not when Gaming my z1 lag for some second and they smooth again. after some minutes my device stuck again and i try some setting cpu in kernel auditor and my phone back normal again

Overheating quickly

I can't be the only but has anybody noticed the phone overheating quickly with moderate gaming or even an antutu benchmark. This is without X mode. When I do the same with my K20 Pro, it doesn't overheat like the Rog Phone 2.
How are you defining overheating? The device throttling? Do you receive overheat warnings?
Just because a phone gets hot doesn't mean it's performing worse. If anything it could mean it has better heat dissipation due to better contact between cooling and cpu. I play dual screen 2 games at once for 3 hours straight and the cpu remained cool around 40C. I kept my cpu speed down because it was overkill anyway
willhemmens said:
How are you defining overheating? The device throttling? Do you receive overheat warnings?
Click to expand...
Click to collapse
Can feel the heat near the upper left of the back of the phone. Temps were in 40s.
40s is not overheating at all. ROG phone has higher surface temperature than some phones but it's because it's barely throttling even after 1 hour of gaming. No need to worry
https://m.gsmarena.com/asus_rog_phone_ii_ultimate_edition-review-1984p6.php
ermacwins said:
Can feel the heat near the upper left of the back of the phone. Temps were in 40s.
Click to expand...
Click to collapse
zed011 said:
40s is not overheating at all. ROG phone has higher surface temperature than some phones but it's because it's barely throttling even after 1 hour of gaming. No need to worry
https://m.gsmarena.com/asus_rog_phone_ii_ultimate_edition-review-1984p6.php
Click to expand...
Click to collapse
Exactly, it's not overheating, it's doing its job. It's moving that heat away from the internal components and to the outside of the phone via the vapor chamber, external vent, and aluminum side body section near the vent. Throw a slim case on the phone if you don't like feeling it warm in your hands, or tweak the game mode profiles to underclock the CPU and GPU and/or lower the thermal limit during games that make it heat up too much in your hand.
bluegizmo83 said:
Exactly, it's not overheating, it's doing its job. It's moving that heat away from the internal components and to the outside of the phone via the vapor chamber, external vent, and aluminum side body section near the vent. Throw a slim case on the phone if you don't like feeling it warm in your hands, or tweak the game mode profiles to underclock the CPU and GPU and/or lower the thermal limit during games that make it heat up too much in your hand.
Click to expand...
Click to collapse
Agreed. It makes perfect sense that the t6ip left is getting warm, that's where the vent is
Rog phone 2 tencent edition overheating and shutting down
My Phone overheats and shuts down when under heavy load, or while charging while im sleaping. it first happened while playing pubg mobile and streaming my game to youtube. I can feel it gets very hot and after a while it just switches off. i also tried the antutu stress test and when it reaches 5% it switches off, i opened the armory crate to check the temps while antutu was doing the stress test and saw that my cpu reaches 73°c and then again it switches off. this is with xmode off.
69dieskim69 said:
My Phone overheats and shuts down when under heavy load, or while charging while im sleaping. it first happened while playing pubg mobile and streaming my game to youtube. I can feel it gets very hot and after a while it just switches off. i also tried the antutu stress test and when it reaches 5% it switches off, i opened the armory crate to check the temps while antutu was doing the stress test and saw that my cpu reaches 73°c and then again it switches off. this is with xmode off.
Click to expand...
Click to collapse
That's definitely abnormal. You should try to get a replacement or warranty repair.
69dieskim69 said:
My Phone overheats and shuts down when under heavy load, or while charging while im sleaping. it first happened while playing pubg mobile and streaming my game to youtube. I can feel it gets very hot and after a while it just switches off. i also tried the antutu stress test and when it reaches 5% it switches off, i opened the armory crate to check the temps while antutu was doing the stress test and saw that my cpu reaches 73°c and then again it switches off. this is with xmode off.
Click to expand...
Click to collapse
any updates. i’m having the same issue.
Same here. When I play games like ML or any games my phone overheating fast then my screen will turn off ..and another issue when I charge my phone while overheat my phone will shutdown
does anyone knows how to fix this?:crying::
I'm having the same issue. Charging overnight - it gets really hot, and sometimes it'll randomly reset. Not gaming or running much in the background. It happened since the last update prior to the most recent
Keep in mind that Rog phone 2 has a SnapDragon 855+ and + means it's overclocked. While other normal phones out there runs on default speed settings. So that's probably why Rog phone 2 can get hot quickly due to it's overclocking.
Mine gets very hot along the edges. In fact it gets so hot along the edges that it burns my fingers. CPU temp doesn't ever go much above 45 but the sides become untouchable... Is this a feature designed to stop you playing and thus save the phone from melting in your hands? ??
aegdawson said:
Mine gets very hot along the edges. In fact it gets so hot along the edges that it burns my fingers. CPU temp doesn't ever go much above 45 but the sides become untouchable... Is this a feature designed to stop you playing and thus save the phone from melting in your hands? ??
Click to expand...
Click to collapse
I had this problem on Android 10, but the problem was reduced when downgrading back to Android 9.
TikiThePug said:
I had this problem on Android 10, but the problem was reduced when downgrading back to Android 9.
Click to expand...
Click to collapse
Yep android is a dealbreaker. Extreme overheating cause of the software.
After long time and intensive research, I found the real problem which is cpu/gpu refusing to throttle while on load. Usually the system reduces the clock speed of the cpu to keep the temperature between acceptable working range (room temperature - max of 60°c)
If cpu doesn't throttle, the cpu temperature rises until it reaches the max (i.e 65°C which is critical temperature as per A10s updated thermal framework) and shuts down the device.
I found a workaround which involves reducing manually the clock speed as the temperature increases.
But it requires tasker app(paid) and root to work.

Overheating problems?

So I've been hearing that people are experiencing unexpected shutdowns to their ROG Phone 2. It happens to me when I'm gaming or doing something intensive like benchmarking. Weird thing is that I have the Tencent edition (8GB, 128GB), and it worked absolutely fine for the first year on Android 9 and 10. However around this start of this year, it unexpectedly shuts down on its own after gaming for the first 5 minutes. I thought it was some weird glitch/bug but it occurred frequently, so I reverted back to Android 9, or even threw a custom firmware, and it still shuts down on its own.
Turns out that Armory Crate says that the system temps are at a cool 34°C, GPU at 50°C, but the CPU is at a whopping 70°C!! Whenever it hits 70 or close, it just shuts the phone down entirely, and the device itself doesn't even feel like it's burning in my hands at all!
Could it be the hardware is being faulty? Or the thermals are incredibly bad? I don't even have the cooling fan, tho I ain't sure if that'll make a difference. Note that it was just working fine for the first year. I'm not entirely sure what's up, but generally it would thermal throttle and lower the clock speeds (I'm not even using X-mode!), but I just get a full shutdown. Does anybody else experience a similar problem or unexpected shutdowns in general?
(It is not always running at 2.96 GHz! It just happens to spike up to that when I took a screenshot haha)
Some people claim that the thermal paste might be old and the cooling is getting worse. I noticed it myself on my ROG 2. Play a lot of pubg, when the phone reached 43 degrees C, it would shut down.
What fixed it for me:
1. Use the standard armory crate profile on level 3 (It will shut down more often if I use the custom pubg profiles)
2. Buy a cooling fan, like black shark cooler. I have a wish cooler but it works, phone is around 37-38 degrees even in long gaming sessions.
No shut downs or problems since

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