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Well, I'm baffled.
Last night I looked down to see my Bionic bootlooping. I let it do its thing and after a few reboots it stopped. Whatever, it's android, it's buggy.
Then when I picked it up, I realized it wasn't even on anymore. I tried to turn it on, nothing. So, I pulled the battery for a minute, popped it back on, and... still nothing.
Long story short, I ended up going to Verizon, trying different batteries, chargers, etc, and I can't get an inch of life out of the phone.
I can see a white LED light up when the phone is connected via the stock USB cable. No other cable will do it, and the wall charger won't do it. I don't know if this really indicates anything or not...
Is there anything else I can even try? It won't even boot into recovery - I never see the red M at all, the screen doesn't so much as even flicker. Unfortunately I bought the phone second hand from an iPhone 4S switcher, so there's nothing I can do to get a warranty replacement.
It's back to my original Droid for now...
I had the same problem Sunday night. Called tech support and they overnight-ed a replacement.
Try holding Volume down + power from the off state for a few seconds then letting go.
Or try Both Volume buttons + Power.
If those do nothing, it sounds like you have a very expensive paperweight. You need a replacement, sorry.
Whatever you do, DO NOT send the phone into Verizon!
Make up some excuse like you lost it or someone stole it or something.
Had my first Bionic do this I said I lost it claimed on my insurance but new one acts up also usually when it's overheating got my old one to fastboot did a complete restore to stock tested it by steaming netflix that lasted for about half an hour now it's just a paper weight!
Sent from my DROID BIONIC using XDA App
Would Motorola honor the 1 year warranty?
cryptiq said:
Would Motorola honor the 1 year warranty?
Click to expand...
Click to collapse
If it covers your excuse, yeah.
Tivo7 said:
If it covers your excuse, yeah.
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Click to collapse
Based on what details we have from the OP, it doesn't sound like he did anything to damage or modify the phone. So if the phone is stock he should be able to get help from Moto I presume?
what i did was
i had the verizon rep patch me straight through to insurion and got my o.g droid replaced.
I tried to get into recovery with no luck.
Unfortunately I'm not the original owner, so I can't send a receipt or anything Motorola's way. I do have the original box, though, and the original owner had it all of three days...
My phone was rooted to freeze some bloatware, but still on the stock ROM. It was running that way for weeks, so there's no way that would have caused it. I've never seen a phone just... completely keel over before. I'm half tempted to just use my original droid for 2-3 weeks and grab the nexus when it comes out.
If you haven't messed with any system files and you're completely stock, you can take the phone in for repair.
It's rooted, but there's no way for them to tell if it won't boot.
Motorola's live chat rep offered to let me send it in for RMA repair. The fine print says, though, that the repair stops being free the second they see anything that voids the warranty. My assumption is that they'll never be able to tell it's rooted because they will need to just send a refurb if it's shorted out, but should I bother risking it?
c0LdFire said:
I tried to get into recovery with no luck.
Unfortunately I'm not the original owner, so I can't send a receipt or anything Motorola's way. I do have the original box, though, and the original owner had it all of three days...
My phone was rooted to freeze some bloatware, but still on the stock ROM. It was running that way for weeks, so there's no way that would have caused it. I've never seen a phone just... completely keel over before. I'm half tempted to just use my original droid for 2-3 weeks and grab the nexus when it comes out.
Click to expand...
Click to collapse
Did you try calling Moto? It would be one thing if the phone has been in the market for say 16 months and then the 1 year warranty period would come into question, but in this case the phone hasn't been out for more 3 months so it should be covered. I could see where they would require a receipt to make sure it was purchased from an authorized reseller vs. a grey market seller, but it's worth a shot to give them a call.
Any chance you can get in touch with the person that sold you the phone?
Same thing happened to me...
Was tethering my bionic to PC for web access when it died. It was really hot so I thought it was some sort of safety measure to keep the processor from frying and I tried all of the stuff lots of you proposed in addition to letting my phone lie on a heat sink to relieve some of that heat.
I know you mentioned that you took it to a store and tried all sorts of chargers, but did you try leaving it plugged in to a wall/car charger for a while? That's what did it for me after leaving the batteries out of the unit overnight (I don't think that part is necessary... I was just fed up messing with it and went to sleep hoping it would be magically fixed by some house gnomes) - after plugging the batteries back in that morning and having it still not work, I switch to a car charger (which is rated 1a - higher than the included 850ma charger) and on in the middle of a trip to the Verizon store it simply turned on displaying 5% power on battery.
Odd thing is, before it was tethered the last night, it was at 100% power. So either somehow phone got shorted and drained the battery really fast, or the bionic simply eats so much power with that LTE that even when being supplied power from the PC, it still drains the battery. And from reading some of the other stuff online after googling "white light droid on," it seems that white light indicator is some sort of charge indicator and that the OS won't show if the battery is less than 5%.
hanafubuku said:
Was tethering my bionic to PC for web access when it died. It was really hot so I thought it was some sort of safety measure to keep the processor from frying and I tried all of the stuff lots of you proposed in addition to letting my phone lie on a heat sink to relieve some of that heat.
I know you mentioned that you took it to a store and tried all sorts of chargers, but did you try leaving it plugged in to a wall/car charger for a while? That's what did it for me after leaving the batteries out of the unit overnight (I don't think that part is necessary... I was just fed up messing with it and went to sleep hoping it would be magically fixed by some house gnomes) - after plugging the batteries back in that morning and having it still not work, I switch to a car charger (which is rated 1a - higher than the included 850ma charger) and on in the middle of a trip to the Verizon store it simply turned on displaying 5% power on battery.
Odd thing is, before it was tethered the last night, it was at 100% power. So either somehow phone got shorted and drained the battery really fast, or the bionic simply eats so much power with that LTE that even when being supplied power from the PC, it still drains the battery. And from reading some of the other stuff online after googling "white light droid on," it seems that white light indicator is some sort of charge indicator and that the OS won't show if the battery is less than 5%.
Click to expand...
Click to collapse
Yeah your computer USB port does not provide enough power to compensate for the draw you will get off LTE. Your phone will eat much more juice than you are giving it. Leaving the battery out allows the phone to fully discharge any built up charges (ever had this with a laptop? Looks like a bad motherboard but you pull out the battery ans hold the power button down to drain the capacitors and then reinstall the battery and instant boot.) Same thing happening here would be my guess.
Leave the battery out overnight or hold the power button down for about 30 seconds. Put the battery back in and let it charge for awhile. Profit?
Sent from my DROID BIONIC using XDA App
Soo my phone just died and I plugged it into the charger. I left for like 10min came back and it didnt turn on.
I plugged out the charger and put it back in, then the orange like would light up for about 5 seconds then turn back off. Right after that my home, menu, back, and search button would vibrate everytime id touch them.
I tried to take out battery for 5min then insert it back in and turn it on.
Still a blank screen.
Everytime I plug in the charger into the phone. Light would come up, go away, then buttons vibrate.
Anyone have a solution for this problem?
Will be much appreciated! :good:
Funny you ask, my phone did the exact same thing for about 3 days. Was afraid to take it in since it's rooted, however figured it was worth a shot, took it in, let them take a look. They didn't bother checking the phone other than putting in a code to show the battery stats. Declared it was a faulty battery and was still under manufactured warranty so they ordered and shipped me a brand new battery. Matter of fact I just received it today and am now typing from the very same phone. It's just the battery
Sent from my HTC VIVID.
etownrider89 said:
Funny you ask, my phone did the exact same thing for about 3 days. Was afraid to take it in since it's rooted, however figured it was worth a shot, took it in, let them take a look. They didn't bother checking the phone other than putting in a code to show the battery stats. Declared it was a faulty battery and was still under manufactured warranty so they ordered and shipped me a brand new battery. Matter of fact I just received it today and am now typing from the very same phone. It's just the battery
Sent from my HTC VIVID.
Click to expand...
Click to collapse
I dont think I have a warrenty. Do you really think its the battery?
One time it successfully turned back on. I cant remember how I did it... lol
Yea its definitely the battery. I left it plugged in alllll day and nothing. It would flash for 10 seconds then turn solid for 5 then turn off. Bottom buttons would have that haptic feedback. But screen wouldn't turn on. I put the new battery in about 3 hours ago after getting off of work (they fed exed) it. And it has worked ever since. P.S. If you have att you are always under the standard manufacturers warranty for one year from purchase date. It doesn't hurt to call and ask or take it in.
Sent from my HTC PH39100 using xda app-developers app
It cant be possible, because ive actually got it turned back on before....
It just seems like everytime my phone dies I have this problem.
and it takes forever to get it to work again..
Well if it's the battery just order an anker battery off amazon. Anker is actually a great company and I have 2 anker batteries right now as spares as well as an external anker power bank for instant charging purposes.
Sent from my HTC Flyer P510e using XDA Premium HD app
zRadiz said:
It cant be possible, because ive actually got it turned back on before....
It just seems like everytime my phone dies I have this problem.
and it takes forever to get it to work again..
Click to expand...
Click to collapse
Yea probably the battery. HTC will most likely send you a new one for free if you let them know what's going on. Or just go to your local AT&T/Bell/Rogers/etc store and they'll get you a new battery.
http://forum.xda-developers.com/showthread.php?t=1717766
http://forum.xda-developers.com/showthread.php?t=1479060
http://forum.xda-developers.com/showthread.php?t=1531208
http://forum.xda-developers.com/showthread.php?t=1694017
http://forum.xda-developers.com/showthread.php?t=1769616
http://forum.xda-developers.com/showthread.php?t=1652689
http://forum.xda-developers.com/showthread.php?t=1732268
http://forum.xda-developers.com/showthread.php?t=1754534
EDIT: I have stopped looking for these threads. The more I look, the more I find. If the above threads don't convince you that there is a serious issue with the vivid, then adding more of the same problem will no longer help.
I have added this thread to a growing list of similar threads. Please read the other threads and see if your issues seem familiar.
From what I understand... Don't let your battery run out on this phone. Some Vivids kill batteries.
Solution? None yet.
1. Buy a new battery once a couple of months-ish, until someone figures out why some Vivids are eating batteries. YMMV
*OR*
2. You might invest in a external charger and see if that can bring the "Vivid munched" battery back to life. YMMV
I vote to thread merge the above threads if this proves to be the issue.
I've had my battery die several times with no issues. Of course since I have backup batteries and external chargers I just swap the battery and its all good
Sent from my VTC HIVID using the xda app
I had a similar problem a couple of months ago. Battery ran out, so I put my phone on the charger. Orange light came on for maybe 3 seconds, then the orange light would continually flash, must have happened all night once and it didn't gain any charge... Every night afterwards for about a week it was doing the same thing, only way I could fix it every time was to alternate battery pulls with unplugging the charger until the orange light stuck on. It took half an hour to get it to stay on sometimes.. But, since I've been using my new battery I've had no problems at all, even with the old battery, I try to circulate batteries all the time.. I'm at a loss as to what's causing my (old) issue. Lol, just remembered something silly and probably unrelated, but I think the problem stopped around the same time my original battery went through the wash.. I know I shouldn't be using it, but it seems to hold charge better as well this is not a recommendation to go out and run batteries through a washing machine cycle though ;-) just saying
Sent from my De-Sensed HTC Vivid using xda premium
So stupid these batteries. My dad's vivid hasnt had this issue, mine has, it did the exact same thing, I put my battery in his it wouldnt charge, put his in mine, it booted. I bought a new battery. White HTC vivid.
glad I found this thread I am having the same issue on my vivid. I unplug and pull battery but when trying to reboot orange light flashes a couple seconds and I just get feedback from the keys. I got it to work yesterday but I went ahead and turned it off and now I am back to nothing. See if replacing battery works. Do any other HTC batteries work or only ones specific to the vivid?
Potential Fix
Alright, had same problem as the OP and got my phone to turn back on by following these steps:
Plug in the phone, (get the brief orange light / Softkey vibrates) and let sit for about an hour.
Remove phone from charger.
Remove battery from phone.
Wait for about 30 seconds.
Insert battery into phone.
Do *NOT* plug the wall charger back in yet.
Attempt to power on phone.
Mine fired up to the HTC logo, and I was able to plug the charger back in. When it got to the home screen I had 28% battery life, so I'm pretty sure its charging even though its not turning on.
I'm not trying to suggest it isn't a bad battery. Or hardware. Or the universe hating you. I'm just letting you know what worked for me in the hopes it helps someone else.
Also, I haven't had the luxury to try and replicate these steps as a 100% success rate. I'm really not trying to let the phone die completely.
I just posted the same question about this strange thing a few minutes ago, only to realise someone was having similar problems.
I'm located out the US so i'm hoping one these shops have a battery for this phone.
I'm going to try g33mt4z method and try battery pull with the power on and see if that helps cause i have no other alternative for a battery if non is on island and I'll have to order one online
thanks
G
Clockworkmod does not work for power off charging...
Switch to twrp
Sent from my Vivid 4G using Tapatalk 2
Ok guys I think I got it.
What I did was
Take out the battery
Put the batter back in
Plug in the charger
When the light come on hold down Vol down and power button
When phone boots to bootlader choose recovery
you will get white HTC creen, leave phone plugged in for a while 30 mins or so
then while leaving charger plugged in attempt to power phone pn
phone should boot regularly
Finally.... don't let phone battery run down or get external charger or change to twrp as one person suggested.
I'm just glad that I was able to get my phone booted, as I live outside the US can't go to an ATT store and HTC phones aren't the most popular here.
I'm wondering if I should order a battery from Amazon just in case
Hey,
My Galaxy Note recently decided to stop charging. Whenever i plug the charger in it shows the "first white charging logo", the one you see before the green battery being filled up - after about half a sec the logo goes away only to return 5 seconds later.
I've tried to blow into the socket, and i've looked into it with a light to make sure nothing seems off, and everything looks perfectly fine. So far i have tried with 2 cables, one third party and the original one, no difference there. Both these cables work well with my Galaxy S2. Therefore i am willing to say for certain the problem is in the actual USB port, which i find weird because I've never mishandled it in any way.
Another thing is the battery gets warm after cycling like this for a few minutes. I tried to take the SGSII-battery and fire the Note up, by holding the battery in place according to the connectors, it fires up perfectly.
Do any of you have any experience with these kinds of issues?
I am currently running Paranoid Android Hybrid-ROM, I guess my only real option here would be to borrow a friends charged battery to flash back into a stock ROM and plead ignorance with the warranty claim. The phone is no older than 4 months. Does anyone know how thorough they are when placing an RMA on a phone?
Thanks, any input greatly appreciated.
AndrewXXV said:
Hey,
My Galaxy Note recently decided to stop charging. Whenever i plug the charger in it shows the "first white charging logo", the one you see before the green battery being filled up - after about half a sec the logo goes away only to return 5 seconds later.
I've tried to blow into the socket, and i've looked into it with a light to make sure nothing seems off, and everything looks perfectly fine. So far i have tried with 2 cables, one third party and the original one, no difference there. Both these cables work well with my Galaxy S2. Therefore i am willing to say for certain the problem is in the actual USB port, which i find weird because I've never mishandled it in any way.
Another thing is the battery gets warm after cycling like this for a few minutes. I tried to take the SGSII-battery and fire the Note up, by holding the battery in place according to the connectors, it fires up perfectly.
Do any of you have any experience with these kinds of issues?
I am currently running Paranoid Android Hybrid-ROM, I guess my only real option here would be to borrow a friends charged battery to flash back into a stock ROM and plead ignorance with the warranty claim. The phone is no older than 4 months. Does anyone know how thorough they are when placing an RMA on a phone?
Thanks, any input greatly appreciated.
Click to expand...
Click to collapse
Did you try to wipe your battery stat in recovery mode.
jonpaslim said:
Did you try to wipe your battery stat in recovery mode.
Click to expand...
Click to collapse
No I did not infact, I'll give that a go and see if it helps. The problem is the SGSII battery doesnt fit completely, so i need to hold it by force at the pins, not sure ill pull that off while entering the recovery menu, but i'll try and see!
Edit: Tried it and it did not help unfortunately. At least i can use the SGSII-battery to safely get into menus etc.
Hell, might even be a broken battery?
I interpret the problem as "charging starts but battery refuses.." since the 1st logo keeps flashing. I read elsewhere that it might be a moisture-related problem aswell.
This I do not disregard completely because the phone has been lying near an open window, even though it's summer it cannot be fully ignored.
Either way, in the other thread they suggest putting the phone in rice (which soaks up moisture) for a few days to see if it helps. I even put one of those silica-anti-moisture-bags in there with the rice. Fingers crossed.
If nothing helps I think I'll just borrow a mates charged battery to flash back into stock, get rid of evidence etc - and place it in RMA.
Why don't you try a new Note battery or from another Note. If it fired up with a Gs2 battery perfectly then it must be your battery!
Sent from my GT-N7000 using xda premium
Leave your phone without any battery for about 30 min., this helped me when my phone was refusing to charge somtimes and was giving me discharging while on the charger, after i pulled the battwry for about 30-45 min it is perfectly charging now, btw iam on paranoid also and my phone doesnt charge when it is turned off, have to turn it on frist to charge
Sent from my GT-N7000 using xda premium
easy fix
hey i had a similar problem...was a bit frightened at first....ok connect your phone to your computer, if the computer recognizes then you cables and USB port are just fine.....this means that your phone has some firmware issues....ok here's the simple fix......allow your battery to die completely, then remove the battery from the phone for about 30 minutes......plug in the charger with the battery still out of the phone for 30seconds....now unplug your charger, reinstall your battery into the device and connect your charger again.....this may also work if your device refuses to power on....
So I've had this phone for about a year now, the moment I got it I unlocked the bootloader, rooted it and flashed cyanfox (cm11 fork) onto it.
It's been serving me great ever since, no problems whatsoever with it.
But as of a few days back I found it with a black screen, unresponsive. I connected the charger and it light up the green led solid, tries to boot but can't get past the boot loader message
This continues in an almost endless loop until getting to a 'battery 1%' screen with it showing the battery. After that I'm able to boot it up without problem
I first thought that was the end of it.. I finally got it too boot all seemed fine, battery showed 3% at start up bit voltage was suggesting it was 100%. It flashed to 100% later.
Good, no problem until then. But when leaving it over night to charge and disconnecting it from the charger this morning it turned off again. And now it's back in the bootloop when on charger :crying:
also important to mention is that when it crashes and gets into the bootloop on charger(0% battery and all) it was at 50-100% before the crash.
If anyone has any ideas what might be the cause I'd be very thankful
Main problem(s):
-random crashes instantly rendering battery % as 0 while there is still charge
-getting atrix hd to turn on at <1% battery
Some maybe useful information:
-it does say 'battery OK' in fastboot while connected to the wallcharger
-after I get it to boot it will run just fine on battery and charge as normal, but will crash/brick again after some time
-I can get into boot selection screen and fastboot, but only on wallcharger
-I cannot get to fastboot when connected to use, pc doesn't see the phone
-It won't boot past the bootloader('Motorola logo' for you on not unlocked bootloaders) no matter the boot selection(recovery, bp tools etc)
-This is a second hand model already in use by me (the second owner) for over a year now
-no custom kernel, only rom, cyanfox 4.4.2 (cm11 based)
-the few times it got past the bootloop and I was able to boot was on my aftermarket charger (stock charger will make the green led light up but no proof of being able to get past bootloop over time on it)
I've had dead batteries before.. and since It looked good last time I got it on (it won't go on at all now) I was skeptic about the battery being dead. But a quick test of the multimeter gives me <1v :crying:
I know batteries can be drained pretty bad.. but this just seems a bit extreme.. I'll try to get it to boot for a while.
Thanks in advance for any helpful solutions or ideas on the matter
EDIT: Got it on again last night, turned off this morning when pulling out the charger, was at 100%. Checked battery and again read around 1V.
blaming the battery, ordered a new one just in case, should be here in a month or so. Still open for suggestions on the matter
Catblaster said:
I've had dead batteries before.. and since It looked good last time I got it on (it won't go on at all now) I was skeptic about the battery being dead. But a quick test of the multimeter gives me <1v :crying:
I know batteries can be drained pretty bad.. but this just seems a bit extreme.. I'll try to get it to boot for a while.
Thanks in advance for any helpful solutions or ideas on the matter
EDIT: Got it on again last night, turned off this morning when pulling out the charger, was at 100%. Checked battery and again read around 1V.
blaming the battery, ordered a new one just in case, should be here in a month or so. Still open for suggestions on the matter
Click to expand...
Click to collapse
Did you fix it somehow in the end?
My Atrix HD freezes after several minutes(sometimes even on wall charger). Bought new battery, tried to reset everything: usb storage, cash, system, factory reset. Went back to ROM I was using before(stable) but didn't help.
?
michael8s said:
Did you fix it somehow in the end?
My Atrix HD freezes after several minutes(sometimes even on wall charger). Bought new battery, tried to reset everything: usb storage, cash, system, factory reset. Went back to ROM I was using before(stable) but didn't help.
?
Click to expand...
Click to collapse
It ended up being the battery, all problems were gone after I changed the battery.
Which in the end wasn't so bad because I'd been wanting to upgrade my eb20 to an eb40
No Idea to what it could be in your case.
Everything working appart from that? no battery hickups or things not working properly?
Catblaster said:
It ended up being the battery, all problems were gone after I changed the battery.
Which in the end wasn't so bad because I'd been wanting to upgrade my eb20 to an eb40
No Idea to what it could be in your case.
Everything working appart from that? no battery hickups or things not working properly?
Click to expand...
Click to collapse
"0% battery after crashes" that is what was happening in the begging, so I thought it is the battery. I changed it to UB40
but everything's got worse. With the new battery I have crashes even when the battery is almost full.(but not always, for example I can play movie from youtube normally, but when I try to send sms or something else it crashes ).
Hard to believe that there is something with the new battery(I have it just one week+It took a month to ship from ebay).
I tried to flash another ROM, but still have freezes.
Last thing sometimes battery charges normally but then suddenly jumps to ~100%. Now I try to flash Stock ROM, but eventually soft bricked the phone. (+had "battery low" in fastboot, while charging animation was saying 100%)
Where did you buy EB40?
____________________________________
It turned out that EB40 battery was bad, after replacing it with another one everything work
I replaced the battery in my Droid Turbo yesterday, and when I put in back together, it wouldn't turn on or charge. After doing some research, I realized that completely dead batteries can't be charged by the phone, and assumed my new battery was totally discharged. But when I put the old battery back in (that still had over 50% charge) it still did the same thing. I have searched high and low for an answer to this, and I can't find anything helpful. My phone is rooted, and running CM13.
Does it show a charging emblem?
mrkhigh said:
Does it show a charging emblem?
Click to expand...
Click to collapse
Yes, an empty battery with a lightning bolt it it, for the first few second after plugging it in. Then it vibrates and switches to an empty battery with a question mark inside it, and will stay that way until unplugged. I left it on the original Turbo charger overnight and still nothing in the AM.
With a different charger (one for a Motorola Droid Maxx) it now just blinks the empty battery with a lightning bolt. Never throws the question mark on the Maxx charger, but still can't get it to boot up. I can boot into recovery, but after I select an option, it shuts off and blinks the battery again.
Also, idk if this is important or not, but it's supposed to be power+voldown to get into recovery, but holding voldown by itself takes it into recovery.
Any chance you damaged the original battery removing it?
Agreed. Sounds like a bad battery or one that is miswired somehow (cold solder joint, burned trace, etc). You're probably just going to have to get back in there.
I opened it back up and didn't see anything that looks damaged, but I don't know much about hardware. I probably messed something up, though. I should just stick with software, modding, rooting, etc. Haven't bricked a phone yet, but this is the second one I've ruined by taking it apart.
Thanks guys! And by the way, I did just join to ask this question, but I've been reading these boards for 4 years now, and have learned a lot. This is the first place I go for any android questions, ROMs, etc.
Sorry to hear that. Soldering seems easy, but requires a bit of skill that makes SMT work a bit harder. I wouldn't give up yet - I'd say give it another shot if you can... can't break it any worse, after all! I saw a few videos online about SMT soldering (from ifixit, I think) - the skills there look like they might help, in general...
Delrei said:
I replaced the battery in my Droid Turbo yesterday, and when I put in back together, it wouldn't turn on or charge. After doing some research, I realized that completely dead batteries can't be charged by the phone, and assumed my new battery was totally discharged. But when I put the old battery back in (that still had over 50% charge) it still did the same thing. I have searched high and low for an answer to this, and I can't find anything helpful. My phone is rooted, and running CM13.
Click to expand...
Click to collapse
Were you able to fix this? I ran into the same problem.