Related
Hey guys...seriously need your help,
I just got the note a month ago and i'm pretty amazed by it's capabilities. this is my first android phone and i'm kind of new to it. I hope i didn't make something dumb, yet i flashed my note with a .tar file just to add arabic language to it as it's not in by default. I follow the instructions explained on the webpage literally using Odin3. I got a passed flash and then disconnected the note as explained. since then it doesn't turn on. I tried almost everything using all kinds of button combinations to get to either download or recovery mode but nothing came out of the screen it's simply dead.....very disappointed, wish anyone could help me please....Thank you.
seems you have bricked your phone, if it does absolutely nothing it is bricked
Tried yanking out the battery and reseating?
Try getting Download mode with JIG
You may get JIG from market, or manually make with this guide
http://droidangel.blogspot.com/2011/05/how-to-make-samsung-galaxy-s-download.html
If the phone wants to start,you can do something. If absolutely no,then it is bad.
Sent from my GT-N7000 using XDA App
My Galaxy Note won't turn on too. The problem came after I was downloading a magazine from Zinio using the Reader's Hub app. Before I started the download, my battery level was almost empty. In the middle of the download, the phone died before I could get the chance to plug it in to charge it. Unfortunately when I tried to recharge it using the stock USB cable, the phone wouldn't turn on anymore. I plugged it in my computer but it did not recognize any USB device being plugged into it. It's as if I didn't plugged in the device at all. I've tried every button combination to reset the device as well as try other batteries and then tried the button combinations again to no avail. There was absolutely no response from the phone.
It was pretty obvious at that point that my Note was bricked. It's been only 2 weeks since I bought it and I'm really frustrated that this happened, especially now that I'm already hooked with Android coming from IOS devices for a while.
I decided to send it back to a Samsung Service Center for their evaluation. The front line technicians couldn't get my device to turn on as well. The attendee told me that they will have to keep the unit for further evaluation and told me that I have to wait for 3 business days before informing me of the results. I'm hoping that they would just replace my device with a new one.
wolfmanx said:
My Galaxy Note won't turn on too. The problem came after I was downloading a magazine from Zinio using the Reader's Hub app. Before I started the download, my battery level was almost empty. In the middle of the download, the phone died before I could get the chance to plug it in to charge it. Unfortunately when I tried to recharge it using the stock USB cable, the phone wouldn't turn on anymore. I plugged it in my computer but it did not recognize any USB device being plugged into it. It's as if I didn't plugged in the device at all. I've tried every button combination to reset the device as well as try other batteries and then tried the button combinations again to no avail. There was absolutely no response from the phone.
It was pretty obvious at that point that my Note was bricked. It's been only 2 weeks since I bought it and I'm really frustrated that this happened, especially now that I'm already hooked with Android coming from IOS devices for a while.
I decided to send it back to a Samsung Service Center for their evaluation. The front line technicians couldn't get my device to turn on as well. The attendee told me that they will have to keep the unit for further evaluation and told me that I have to wait for 3 business days before informing me of the results. I'm hoping that they would just replace my device with a new one.
Click to expand...
Click to collapse
daaaaaaaang, i would cry... good luck!
mkoger said:
daaaaaaaang, i would cry... good luck!
Click to expand...
Click to collapse
Thanks. Yep, I sobbed for a bit after the attendee told me they need to keep it for further evaluation and no service unit was available.
My hunch on what happened to my Note was that it was writing to the flash when the power went out and did not get the chance to finish the write cycle. Thus, the unit was left out with a corrupted flash. I'm thinking that the OS should have prevented this from happening since it should know that the battery is about to die out. Moreover, even if the main flash got corrupted, there should have been a different controller (MCU, FPGA or similar) apart from the main processor which contain a boot loader code of some sort that would kick in to enable recovery of the device even if the main flash is corrupted.
I've been browsing through other threads under the SGN forum pertaining to units that won't respond to key presses to reset the device or to enter into downloading mode. I'm now lead to believe that there is no redundant system inside the Note that will ensure device recovery. Can anybody here who knows the hardware on the Note confirm or debunk this? Anybody from Samsung here?
I've been working with IOS devices (different iPhones) for a while now and had, on a number of occasions, made mistakes in jailbreaking the device but I would always be able to trust that I could re-enter DFU (Device Firmware Upgrade) mode with some key press combinations and be able to recover the device completely. I think this is absent on the Note.
I was hoping that the Note had this feature.
anybody here who encountered a similar problem?
I have the same problem. At the morning a tried to turn on my SGN, but no response. All th simptoms the same: no charging, no reactions to buttons combinations, no PC detection.
RommaS said:
I have the same problem. At the morning a tried to turn on my SGN, but no response. All th simptoms the same: no charging, no reactions to buttons combinations, no PC detection.
Click to expand...
Click to collapse
Can you describe what exactly happened before you bricked your SGN? Have you done any further evaluations so far or have you sent your unit to the service center too?
I'm just curious, where did you get your SGN from? I'm from the Philippines and got mine from Abenson's.
I'll keep you posted as soon as I get additional information from the service center.
Good luck to us.
---------- Post added at 02:20 PM ---------- Previous post was at 01:56 PM ----------
I'm not sure if our problem is somehow related to this as well:
http://forum.xda-developers.com/showthread.php?t=1422781
This is regarding a faulty USB interface. Could it be a weak USB interface circuit design or a weak bootloader implementation? The root cause will certainly be useful so that we can take extra precautions in the future as we work with the SGN.
same problem
I have the note, just a week old.
was reading a book when the display went all bizzare.
I had to remove the battery to shut it down.
Never got it to boot so far..
PC does not detect it and it doesn't charge either..
I am taking it to the service center in the morning, will update everyone on what they say.
wolfmanx said:
Can you describe what exactly happened before you bricked your SGN? Have you done any further evaluations so far or have you sent your unit to the service center too?
I'm just curious, where did you get your SGN from? I'm from the Philippines and got mine from Abenson's.
I'll keep you posted as soon as I get additional information from the service center.
Good luck to us.
---------- Post added at 02:20 PM ---------- Previous post was at 01:56 PM ----------
I'm not sure if our problem is somehow related to this as well:
http://forum.xda-developers.com/showthread.php?t=1422781
This is regarding a faulty USB interface. Could it be a weak USB interface circuit design or a weak bootloader implementation? The root cause will certainly be useful so that we can take extra precautions in the future as we work with the SGN.
Click to expand...
Click to collapse
I traveled at the train on vacation and connected my SGN to this device for charging and it became charging. At the morning I tried to power on SGN but it was bricked. I'm from Russia but now I'm in Ukrain and can't send my SGN to service center.
After the visit to the service center.
sunnysurya said:
I have the note, just a week old.
was reading a book when the display went all bizzare.
I had to remove the battery to shut it down.
Never got it to boot so far..
PC does not detect it and it doesn't charge either..
I am taking it to the service center in the morning, will update everyone on what they say.
Click to expand...
Click to collapse
Hey guys,
updating as promised.
the service center tried to "upgrade" software: I guess that's code for flashed new ROM.
After which they told me that the "Motherboard" is being replaced and that I have to wait till tomorrow noon.
So there you are guys, Motherboard
Will update further once I have more details.
I called-up the local Samsung service center today to follow-up on my unit and informed me that they will be replacing the motherboard as well. They said that they already ordered the replacement board from Korea and should arrive within the next 3 days. Darn.
Although I'm happy that I will have my unit repaired, I'm still a bit worried that until the root cause is determined, I may end up with bricking my Note again given the same circumstances.
What part of the motherboard is responsible for bricking the device then? We need to get to the bottom of this in order to avoid the same thing from happening again or determine whether this is really because of a faulty hardware design.
I agree..
wolfmanx said:
I called-up the local Samsung service center today to follow-up on my unit and informed me that they will be replacing the motherboard as well. They said that they already ordered the replacement board from Korea and should arrive within the next 3 days. Darn.
Although I'm happy that I will have my unit repaired, I'm still a bit worried that until the root cause is determined, I may end up with bricking my Note again given the same circumstances.
What part of the motherboard is responsible for bricking the device then? We need to get to the bottom of this in order to avoid the same thing from happening again or determine whether this is really because of a faulty hardware design.
Click to expand...
Click to collapse
I agree Wolfmanx, I have asked for a detailed report on how this happened. Now that I know more people are facing the same issue, I will ask them for more details.
Cheers!
Almost same issue
I just got my phone delivered by Fedex. I unboxed it, slapped in the battery, charged it and tried to turn it on. The only thing that happened was the boot up chime. The screen never turned on and still won't light up. I can hear the sound all right, so I know the machine is not completely bricked, but the screen never activates and the 2 capacitive buttons never light up either.
It's really frustrating since I took the day off to play with it. Such a fine piece of hardware, but it seems to be very fragile and prone to problems.
Hey guys. Not a regular user of the Note but my brother bought one about a week ago and got into the same issue some of you guys have had. Basically the Note was left uncharged (he plugged the Micro USB into the phone but forgot to plug the other end into a power source) overnight. When he woke up in the morning the phone was off, wouldn't turn on and didn't respond to any button combo. It also wouldn't charge even after trying with several different cables and leaving the cable in for several minutes.
Anyway we bought the phone back to the AIS (a carrier in Thailand) shop. Got to talk with a rather condescending salesperson who insisted that we had to take the phone to a Samsung customer service centre. Pretty frustrating experience but that's another story.
When we finally got to the Samsung repair centre, some technicians looked at the phone and determined that the battery has run flat out. This is not the normal "complete discharge" you would see in normal operation of a battery where there will be some voltage left in the battery. The battery was discharged completely in such a way that there was no voltage left which means that the charging mechanism on the phone doesn't detect any battery being inside the compartment.
Anyway the technician "jump-started" the battery by putting a bit of charge in it and after that the phone would charge and turn on fine. We were told that if the problem happens again leaving the phone in the charger for a while would fix the problem, and if that fails you can take the battery to a technician to jump-start it. Basically we can just avoid the problem by not draining the battery completely in the first place.
The customer service lady also claimed that this is a common problem for all Samsung phones, which is a bold-faced lie since I've owned several Samsung phones and never had any problem like this. Any decent electronic device should be designed to cut down the power before the battery has a chance to completely deplete in the first place anyway. It had been a long day by then so we didn't have the energy to call them out on this. We also didn't want to replace or repair the phone, since we are going abroad tomorrow and they don't have any new Galaxy Note in stock for immediate replacement.
So the root of the problem seems to be some sort of hardware or software problem that would cause the battery to occasionally completely drain. Not sure if this problem would affect all Galaxy Notes or just certain units. Since my brother will be keeping the same phone I will keep you guys updated if this problem happens again.
tl;dr, it's a problem with battery charging
Chrono_Tata said:
Hey guys. Not a regular user of the Note but my brother bought one about a week ago and got into the same issue some of you guys have had. Basically the Note was left uncharged (he plugged the Micro USB into the phone but forgot to plug the other end into a power source) overnight. When he woke up in the morning the phone was off, wouldn't turn on and didn't respond to any button combo. It also wouldn't charge even after trying with several different cables and leaving the cable in for several minutes.
Anyway we bought the phone back to the AIS (a carrier in Thailand) shop. Got to talk with a rather condescending salesperson who insisted that we had to take the phone to a Samsung customer service centre. Pretty frustrating experience but that's another story.
When we finally got to the Samsung repair centre, some technicians looked at the phone and determined that the battery has run flat out. This is not the normal "complete discharge" you would see in normal operation of a battery where there will be some voltage left in the battery. The battery was discharged completely in such a way that there was no voltage left which means that the charging mechanism on the phone doesn't detect any battery being inside the compartment.
Anyway the technician "jump-started" the battery by putting a bit of charge in it and after that the phone would charge and turn on fine. We were told that if the problem happens again leaving the phone in the charger for a while would fix the problem, and if that fails you can take the battery to a technician to jump-start it. Basically we can just avoid the problem by not draining the battery completely in the first place.
The customer service lady also claimed that this is a common problem for all Samsung phones, which is a bold-faced lie since I've owned several Samsung phones and never had any problem like this. Any decent electronic device should be designed to cut down the power before the battery has a chance to completely deplete in the first place anyway. It had been a long day by then so we didn't have the energy to call them out on this. We also didn't want to replace or repair the phone, since we are going abroad tomorrow and they don't have any new Galaxy Note in stock for immediate replacement.
So the root of the problem seems to be some sort of hardware or software problem that would cause the battery to occasionally completely drain. Not sure if this problem would affect all Galaxy Notes or just certain units. Since my brother will be keeping the same phone I will keep you guys updated if this problem happens again.
tl;dr, it's a problem with battery charging
Click to expand...
Click to collapse
Actually, this is what happens to all rechargeable devices when completely drained and left that way for a long time. That's why I try to avoid calibrating batteries unless it's really necessary. But the technician is right, sometimes you only need to leave it plugged in to revive the battery. I've tried this a lot and I still get nervous every time.
Had that problem with my Evo, left it charging over night and the battery came back to life
I bought a galaxy note GT-N7000 on March 10th, 2012. Today while using the phone, it automatically switched off. I thought "ok fine...just an android glitch" and switched it back on. But as soon as it turned back on and the home screen appeared, not even 3 seconds later, the phone screen flickers for half a second and the phone instantly turns off. This keeps on happening if i turn the phone on again and again as it switches off, but when I connect it to the charger and turn on the power, the phone doesn't turn off. So now, I cannot remove the phone from the power supply and Im freaking out! :crying: Oh and I tried factory resetting the phone twice but it doesnt solve the problem! ANY help would be a life saver! I have not rooted my phone and it runs samsung's stock ICS and I dont even have any launchers. I use my phone as clean and careful as possible; its been 9 months and I still havent removed the laminations on the back panel or the charger, so you can imagine what kind of guy I am! Please HELP ME, im panicking!! Thanx in advance!
First of all stop doing a factory reset on stock ICS kernel as dont know when your phone will get bricked.
It could be a pins contact probelm in the battery compartment. Remove the battery and check if the pins are fine and touching the right places. Clean it ... or the battery just died on you and need a new battery.
Sent from my GT-N7000 using xda premium
1st. Do not factory reset or format anything if you still on stock ICS kernel.. You phone will brick.
2nd. Try new battery or borrow from you friends.
omg! I didnt know that factory resetting on stock ICS can brick your phone!! Thanks for the precious info! I checked the terminals...they look brand new...so does the terminals on the battery (I rarely had the need to open the back panel). I will try another battery and get back to you guys. Thank you so much for your help!
Id bring it back for warrantee if I were you
I am also having same problem, my problem arrived once I flashed my note with 4.1.1 JB ROM.
My note powers off even it is above 90% of battery, if I try to connect 3G data.
If I start it same it powers off after 3-5 seconds on home screen.
If I connect it to charger and start it; it works fine even if I disconnect charger once note starts.
It works normal until I connect again to 3G data ot battery drains below 40 -30 %
After 40% it randomly power off or some time works till full battery drain.
If any one have solution please share.
Thanks in advance
Back from service center. Dead Battery and replaced mother board.
Hey guys, I gave my phone to the service center on 26th and got it back yesterday. They said that they replaced the main board and said that the battery is dead and they had lost 2 screws of the mother board which I found only when I came home and opened the back body by myself (opened cause there was a minute misalignment on the back body). I replaced them with 2 screws from the back body for now and have to take the phone to them again or buy those screws from some electronic shop. They also said that they don't have a Galaxy Note N7000 battery in stock and so did the other service centers here in Chennai, India. I tried searching for it in almost 7 to 8 cellphone shops but surprisingly nobody has stock of it! Can a year old phone's accessories just disappear so fast? I also tried ebay.in but all of them sell it in loose packing with seller warranty which makes me think twice about the genuineness of the product. Any advice as in what direction I must proceed now?
desaipa said:
I am also having same problem, my problem arrived once I flashed my note with 4.1.1 JB ROM.
My note powers off even it is above 90% of battery, if I try to connect 3G data.
If I start it same it powers off after 3-5 seconds on home screen.
If I connect it to charger and start it; it works fine even if I disconnect charger once note starts.
It works normal until I connect again to 3G data ot battery drains below 40 -30 %
After 40% it randomly power off or some time works till full battery drain.
If any one have solution please share.
Thanks in advance
Click to expand...
Click to collapse
It might be a problem with your battery. My phone gives the problem described above because its battery is completely dead but works fine with a different battery. But my friend who has our same phone has a puffed battery and has the problem that you described. Also his battery drains faster than a normal GT-N7000 battery and sometimes switches off while playing games or doing other tasks that consume more power. Just try to use it with another battery and see if the problem still persists.
guys check the accessory section, there are some batteries suggested as well as vendors if you want new batery.
If warrantee covers it try that first. If like in above example they dont have in stock demand an alternative, especially if its covered by warrantee. You have rights you know.
A couple of days ago I ran into the same issue with my 10 month old note...
Not able to fully boot up phone... After 3 seconds since the power up
It was shutting off.
Battery was showing charge.
Got a new battery... Everything perfect now
Youve got a problem on your battery..you can try that using a new battery that should fix your problem if the problem still there,take your phone to the ssc
Sent from my GT-N7000 using xda premium
Hi XDA folks,
I request your help because something weird happened to my Samsung Galaxy Note (GT-N7000), and I need your suggestions for a repair.
What happened :
The phone seems hard-bricked, it doesn't turn on anymore.
No access to download and recovery mod. No charge icon anymore.
It is not the battery, direct charging didn't work.
How :
That's the problem : I don't know : it's a sudden death.
Last evening, I charged it up to 100%, removed the cable, sent some sms, then shut down the screen and went to sleep. At the next morning, the phone was dead.
The phone never fall, nor try to be a submarine.
The phone is almost 2 years-old, but only used those last 4 months.
The phone was never rooted and was under ICS (last samsung update in Belgium).
Request :
Does anyone have an idea about what happened ?
Any suggestion ? Any test to try ?
Is it a known bug fixable ? - or - Can I start sparing for a new phone ?
Thank you very much in advance,
Stefouch
Im the 2 today just a minute ago mine is dead 2.
Have to do a lot of reading here and when i succeed i will let it know.
First of all: test with a different and fully loaded battery.
stefouch said:
Hi XDA folks,
I request your help because something weird happened to my Samsung Galaxy Note (GT-N7000), and I need your suggestions for a repair.
What happened :
The phone seems hard-bricked, it doesn't turn on anymore.
No access to download and recovery mod. No charge icon anymore.
It is not the battery, direct charging didn't work.
How :
That's the problem : I don't know : it's a sudden death.
Last evening, I charged it up to 100%, removed the cable, sent some sms, then shut down the screen and went to sleep. At the next morning, the phone was dead.
The phone never fall, nor try to be a submarine.
The phone is almost 2 years-old, but only used those last 4 months.
The phone was never rooted and was under ICS (last samsung update in Belgium).
Request :
Does anyone have an idea about what happened ?
Any suggestion ? Any test to try ?
Is it a known bug fixable ? - or - Can I start sparing for a new phone ?
Thank you very much in advance,
Stefouch
Click to expand...
Click to collapse
Like ThaiDai mentioned, try with a different battery. You could be having the same problems that I had.
My battery was swollen. (Due to excessive charging, this reduces battery life like crazy, 70% jumped to 1% in a second.
PLUS
The circuit board of the my charging board is burnt so adb and direct charging doesn't work.
Cost me about $100 to fix them. $50 for each component. Ouch..
If your phone works after using another battery works, you might wanna look into the two problems I mentioned.
To Stefouch ,
Is your phone still dead?
I did not read your first post that good and saw later you cant get to download mode any more.
At first it looked I could not get into download mode , but I had to press those buttons for a longer time ( 30 sec + ).
After all I get my phone working again with a firmware and flash with Odin.
If want to try again to get into download mode by holding the buttons for a longer time I post again.
ThaiDai said:
First of all: test with a different and fully loaded battery.
Click to expand...
Click to collapse
Already done, still dead.
x33eraser said:
Like ThaiDai mentioned, try with a different battery. You could be having the same problems that I had.
My battery was swollen. (Due to excessive charging, this reduces battery life like crazy, 70% jumped to 1% in a second.
PLUS
The circuit board of the my charging board is burnt so adb and direct charging doesn't work.
Cost me about $100 to fix them. $50 for each component. Ouch..
If your phone works after using another battery works, you might wanna look into the two problems I mentioned.
Click to expand...
Click to collapse
As mentioned previously, I tried direct charging on the battery connectors but it changes nothing. The battery is not involved.
I also changed the circuit board in a repair shop, unfortunately it didn't reanimate my samsung.
The tech said he can't do anymore unless putting a new Note mother board, but that's almost 300 bucks.
annoniem said:
To Stefouch,
Is your phone still dead?
I did not read your first post that good and saw later you cant get to download mode any more.
At first it looked I could not get into download mode , but I had to press those buttons for a longer time ( 30 sec + ).
After all I get my phone working again with a firmware and flash with Odin.
If want to try again to get into download mode by holding the buttons for a longer time I post again.
Click to expand...
Click to collapse
I didn't try to press longer, I will try this one this evening and keep you informed.
Thanks all for your help,
Regards,
Stefouch if you do not get it running others cant even.
Take it to the shop where you got it from , there is a 2 year warranty on your phone.
And you have nothing to loose its dead now.
Yesterday I went to my bathroom and light still working , today its not.
Did not do anything wrong , its how electronics works
eMMC brickbug Micro USB module Note N7000 hot
stefouch said:
Hi XDA folks,
I request your help because something weird happened to my Samsung Galaxy Note (GT-N7000), and I need your suggestions for a repair.
What happened :
The phone seems hard-bricked, it doesn't turn on anymore.
No access to download and recovery mod. No charge icon anymore.
It is not the battery, direct charging didn't work.
How :
That's the problem : I don't know : it's a sudden death.
Last evening, I charged it up to 100%, removed the cable, sent some sms, then shut down the screen and went to sleep. At the next morning, the phone was dead.
The phone never fall, nor try to be a submarine.
The phone is almost 2 years-old, but only used those last 4 months.
The phone was never rooted and was under ICS (last samsung update in Belgium).
Request :
Does anyone have an idea about what happened ?
Any suggestion ? Any test to try ?
Is it a known bug fixable ? - or - Can I start sparing for a new phone ?
Thank you very much in advance,
Stefouch
Click to expand...
Click to collapse
Got like the same problem with N7000. Phone in use for about 11 months. Dropped it more then once but not last few months, find it hard to believe you didn't ever drop in in almost 700 days, but ow well you must be that one in a million guy, hèhè. Anywhooo... Phone was fully charged overnight. It had been of charger for only few hours. Got a call from friend, but I was buzzy, so ignored it. When I wanted to call him back an hour later phone didn't respond in any way. Went to store, they said it wasn't battery but most likely the power-grid or something like it he said. Spoke about changing a module. But as there are signs of damage on the outside they said warranty is no longer valid. He to said the micro USB did not go well in the port of the phone, which he connected to the failure of the phone. To my disappointment I can say, this flaw was present when I got the phone (new!). I figured getting it in difficultly was normal cause I had nothing to compare it to. But feel pretty screwed by my provider. So now I think about changing that specific module, but the guy from the store spoke about billing me around 90 euros (like $130) for the repair. So now feel double screwed by Vodaphone because: The module itself is for sale online between 23,95-32,95 euro, so they wanted to charge me 60 euro for 5 minutes work. I'm totally broke right now so can't tell you if this is gonna work. And with a week waiting till my pay-check is gonna make me whole again, I got the opportunity to learn from other peoples experience. So perhaps this is something for you to try?
I know for sure I got this eMMC Brickbug (tested it with the app) and I'm not sure I updated my Note the right way last year.
So...
Is it possible a new (automatic) update screwed me over and most of all: screwed the hardware?
Other QUESTIONS:
Could it be the Micro-USB module?
I used the phone much for online gaming, so it got pretty hot at the back sometimes. Did you have the same? Can anyone else relate to this?
annoniem said:
Stefouch if you do not get it running others cant even.
Take it to the shop where you got it from , there is a 2 year warranty on your phone.
And you have nothing to loose its dead now.
Yesterday I went to my bathroom and light still working , today its not.
Did not do anything wrong , its how electronics works
Click to expand...
Click to collapse
If you take a light bulb connect it to power and shake it, the inside wiring will reconnect when it makes contact and work again. So changing the bulb is mostly because we THINK it's not fixable or being lazy. Most things we can fix ourselves or with a little help from our fellow users.
If there is still warranty left you should indeed try to take advantage of that. But please ask the guy that fixed it what was wrong and what was replaced and share it with us.
Hope you too will be able to fix it cheap.
Thanks all in advance!
Hi there, first post and I'm very grateful for anyone who reads/responds to this. Long time reader, ex-owner of nexus 4+5.
I'll try to list all symptoms and procedures I've tried here. I recently dropped my phone and smahed the screen - sent off to motorola repair center and it has now been fixed. It arrived in the post 2 hours ago, so I immediately plugged it in (usng the turbo charger).
As expected the battery icon came up, first the solid icon, then it moved on to the charging icon.
Half an hour later I checked it, it was still "charging" but not a drop of power had gone into it. So I tried a different cable with the turbo charger, a lower powered one. Exactly the same response.
When I tried to power the phone on with conventinal method, the screen went blank and no activity was evident.
So I managed to boot into bootloader by holding down power and volume down (i think) button while pluggin it in simultaneously. This worked.
I set up my phone, wifi, sim etc... but notice the batttery icon has not displayed any charge. I go into settings and the battery settings IS MISSING! As if the phone has no battery in it.
So I decide to plug it in via USB to my laptop, no response at all, not even a charging icon. Different cable, same again.
I'm wondering if anyone has any idea what the issue may be, as it's been away for 3 weeks being repaired and I can't afford another 3 weeks without this phone as I'm an android developer and need it to regularly test my apps.
Interesting enough, a piece of paper arrived with the repaired phone stating that a live call and a software update had been implemented on it in the workshop. Leading me to believe that it was fully functional after its repair.
Any ideasand I would be hugely grateful.
Thanks guys.
Just an update -
I've been on the phone to motorola, they are sending a jiffy bag and it's going back to the repair center. This time under warranty.
I'd really like a fix now though :/ although I've tried everything under the sun.
xeon48 said:
Hi there, first post and I'm very grateful for anyone who reads/responds to this. Long time reader, ex-owner of nexus 4+5.
I'll try to list all symptoms and procedures I've tried here. I recently dropped my phone and smahed the screen - sent off to motorola repair center and it has now been fixed. It arrived in the post 2 hours ago, so I immediately plugged it in (usng the turbo charger).
As expected the battery icon came up, first the solid icon, then it moved on to the charging icon.
Half an hour later I checked it, it was still "charging" but not a drop of power had gone into it. So I tried a different cable with the turbo charger, a lower powered one. Exactly the same response.
When I tried to power the phone on with conventinal method, the screen went blank and no activity was evident.
So I managed to boot into bootloader by holding down power and volume down (i think) button while pluggin it in simultaneously. This worked.
I set up my phone, wifi, sim etc... but notice the batttery icon has not displayed any charge. I go into settings and the battery settings IS MISSING! As if the phone has no battery in it.
So I decide to plug it in via USB to my laptop, no response at all, not even a charging icon. Different cable, same again.
I'm wondering if anyone has any idea what the issue may be, as it's been away for 3 weeks being repaired and I can't afford another 3 weeks without this phone as I'm an android developer and need it to regularly test my apps.
Interesting enough, a piece of paper arrived with the repaired phone stating that a live call and a software update had been implemented on it in the workshop. Leading me to believe that it was fully functional after its repair.
Any ideasand I would be hugely grateful.
Thanks guys.
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It seems some hardware issue. As you've mentioned that charger is not helping then I should say, charging IC has some faults
SAW_JOK3R said:
It seems some hardware issue. As you've mentioned that charger is not helping then I should say, charging IC has some faults
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It's in a jiffy bag ready to go back to SBE for repair. My case has been "escalated". All under warranty, thanks for the input. I think you're right it must be a hardware issue, I've tried everything to get it to work but the batter is basically not being recognised.
I'm more annoyed now at the fact I've paid £100 for a "repair", and will have to wait at least another week for this turnaround :/.
Wow, £100? Were you offered the Motorola insurance when you purchased your phone? I bought it because I wasn't sure if I could get insurance on my phone since it's not yet available with my carrier (Verizon).
rmanaka said:
Wow, £100? Were you offered the Motorola insurance when you purchased your phone? I bought it because I wasn't sure if I could get insurance on my phone since it's not yet available with my carrier (Verizon).
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I thought £100 was quite reasonable for a new phone with a smashed screen, particularly one as large and high quality as the n6. Not to mention the digitiser being attached.
I'm in the uk, apparently moto care is only available in the US at the moment.
My insurance, once the phone is returned, will be in the form of a ludicrously heavy duty case with built in screen protector!
Hi guys, did anyone had problems with mi9. problems = it doesn't charge or boot anymore. it's kinda dead
It happened a couple of weeks ago. at some moment I could start it by long-pressing the power button and I could use it for about a week. In this period the phone suddenly shuts off every day or so but I could start it again after a few hours, charge it and so on. The battery seems to drain a little during this period but nothing major.(eg.phone shuts off with 90% and after 2 hours when I start it again it had 78%). Regarding the shutting down problem, it didn't happened when the phone was used heavily like playing games(actually I didn't play games at all) but in regular user mode like browsing a site, scrolling on Facebook and so on.
A few days ago the phone went off again but this time I couldn't start it anymore and it doesn't charge anymore. Tried to long-press power button, power + volume buttons, power + vol down/vol up. The phone's kinda dead.
I bought the phone from China(aliexpress) and it's still in warranty. However, it will take a while(probably 2-3 months until I will receive it back) and kinda costly to ship it back in China from Europe.
I had the developer rom on this since day 2(April) and didn't installed 3rd party firmware, like xiaomi.eu or others.
Don't know if it's battery-related or it has to do with some other hardware problem.
Now I'm thinking whether to send it back or to open it myself, try to clean it or to replace the battery(I will need to order a battery from aliexpress since I couldn't find any in my country) or go to a local service so they can check it out. In both cases, I will surely lose the warranty.
Anyways, anyone had a similar problem with their Mi 9? Any advice?
Thanks
chris191 said:
Hi guys, did anyone had problems with mi9. problems = it doesn't charge or boot anymore. it's kinda dead
It happened a couple of weeks ago. at some moment I could start it by long-pressing the power button and I could use it for about a week. In this period the phone suddenly shuts off every day or so but I could start it again after a few hours, charge it and so on. The battery seems to drain a little during this period but nothing major.(eg.phone shuts off with 90% and after 2 hours when I start it again it had 78%). Regarding the shutting down problem, it didn't happened when the phone was used heavily like playing games(actually I didn't play games at all) but in regular user mode like browsing a site, scrolling on Facebook and so on.
A few days ago the phone went off again but this time I couldn't start it anymore and it doesn't charge anymore. Tried to long-press power button, power + volume buttons, power + vol down/vol up. The phone's kinda dead.
I bought the phone from China(aliexpress) and it's still in warranty. However, it will take a while(probably 2-3 months until I will receive it back) and kinda costly to ship it back in China from Europe.
I had the developer rom on this since day 2(April) and didn't installed 3rd party firmware, like xiaomi.eu or others.
Don't know if it's battery-related or it has to do with some other hardware problem.
Now I'm thinking whether to send it back or to open it myself, try to clean it or to replace the battery(I will need to order a battery from aliexpress since I couldn't find any in my country) or go to a local service so they can check it out. In both cases, I will surely lose the warranty.
Anyways, anyone had a similar problem with their Mi 9? Any advice?
Thanks
Click to expand...
Click to collapse
I was having almost identical issue with Redmi Note 5 Pro and in the end it was battery!
chris191 said:
Hi guys, did anyone had problems with mi9. problems = it doesn't charge or boot anymore. it's kinda dead
It happened a couple of weeks ago. at some moment I could start it by long-pressing the power button and I could use it for about a week. In this period the phone suddenly shuts off every day or so but I could start it again after a few hours, charge it and so on. The battery seems to drain a little during this period but nothing major.(eg.phone shuts off with 90% and after 2 hours when I start it again it had 78%). Regarding the shutting down problem, it didn't happened when the phone was used heavily like playing games(actually I didn't play games at all) but in regular user mode like browsing a site, scrolling on Facebook and so on.
A few days ago the phone went off again but this time I couldn't start it anymore and it doesn't charge anymore. Tried to long-press power button, power + volume buttons, power + vol down/vol up. The phone's kinda dead.
I bought the phone from China(aliexpress) and it's still in warranty. However, it will take a while(probably 2-3 months until I will receive it back) and kinda costly to ship it back in China from Europe.
I had the developer rom on this since day 2(April) and didn't installed 3rd party firmware, like xiaomi.eu or others.
Don't know if it's battery-related or it has to do with some other hardware problem.
Now I'm thinking whether to send it back or to open it myself, try to clean it or to replace the battery(I will need to order a battery from aliexpress since I couldn't find any in my country) or go to a local service so they can check it out. In both cases, I will surely lose the warranty.
Anyways, anyone had a similar problem with their Mi 9? Any advice?
Thanks
Click to expand...
Click to collapse
Hello,
If you bought it from Aliexpress, you have a one year warranty with Allianz Global Assistance . You can therefore open a claim.
They will send you a prepaid label to send it to a local repair center in your country.
chris191 said:
Hi guys, did anyone had problems with mi9. problems = it doesn't charge or boot anymore. it's kinda dead
It happened a couple of weeks ago. at some moment I could start it by long-pressing the power button and I could use it for about a week. In this period the phone suddenly shuts off every day or so but I could start it again after a few hours, charge it and so on. The battery seems to drain a little during this period but nothing major.(eg.phone shuts off with 90% and after 2 hours when I start it again it had 78%). Regarding the shutting down problem, it didn't happened when the phone was used heavily like playing games(actually I didn't play games at all) but in regular user mode like browsing a site, scrolling on Facebook and so on.
A few days ago the phone went off again but this time I couldn't start it anymore and it doesn't charge anymore. Tried to long-press power button, power + volume buttons, power + vol down/vol up. The phone's kinda dead.
I bought the phone from China(aliexpress) and it's still in warranty. However, it will take a while(probably 2-3 months until I will receive it back) and kinda costly to ship it back in China from Europe.
I had the developer rom on this since day 2(April) and didn't installed 3rd party firmware, like xiaomi.eu or others.
Don't know if it's battery-related or it has to do with some other hardware problem.
Now I'm thinking whether to send it back or to open it myself, try to clean it or to replace the battery(I will need to order a battery from aliexpress since I couldn't find any in my country) or go to a local service so they can check it out. In both cases, I will surely lose the warranty.
Anyways, anyone had a similar problem with their Mi 9? Any advice?
Thanks
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Click to collapse
Hi, I have the exact same issue. Did you manage to fix it?
juanpard said:
Hi, I have the exact same issue. Did you manage to fix it?
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Click to collapse
No, I didn't. I assumed is battery fault and I ordered a battery from aliexpress back in January before going with the phone to a service. That battery never arrived lol.
Therefore I will probably go with the phone to a service as it is. But that will happen after covid
I have the same issue but I have soaked my phone under water. So I think I also need a new battery, as I have opened the phone and it doesn't seem there is any kind of corrosion. I have seen there are batteries with bigger capacity, I wonderbif it is safe or not!
I have the same exact issue. I sent it to service repair and they just sent me a quote: just formatting the phone. I'm challenging them because formatting means software, and I'm pretty sure if the phones does not turn on with multiple different button press and combinations, it's not software...
Did u found the solution? Is the battery problem?
TerryChung2001 said:
Did u found the solution? Is the battery problem?
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It doesn't have anything to do with the battery. I went with the phone at two repair shops and they both said the motherboard or cpu is broken.
A reballing could be a solution but they don't have tools for that
Finally, I sent the phone back to China for warranty and now I'm waiting since it will take about 2 months lol.
I was thinking if it was the motherboard flex cable .. I just ordered a new one from online, after few weeks will inform here
I have had the exact same problem. I have had the phone just less than a year. It just out of the blue turned off. Then this kept happening. It was then fine when I was playing music on it for a couple of hours. Then it was fine when I was charging it overnight and for most of the next day. Then it kept turning off again. Was able to turn it on again most of the times by holding down the power button for a few seconds, but now it will not turn on no matter what I do. There is no indication that it is charging.
Did anyone manage to fix this problem? I had the same issue, but the phone is back to normal again...
I'm having the same problem. Any solution found? I tried replacing the battery, but no luck so far.
After a few times turning on suddenly, I tried keeping without a SIM card, and the phone didn't power off for two days...
Then I tried to put the sim card, and it turned off about 30 min later...
It all started a couple weeks ago, at first I was with MIUI 11 and now Im running MIUI 12.
Just happened on my phone - exactly the same as above - power button was working to reset, now nothing
Cuando esta muerto
Prueben con chimera cargarle el firmware original, pero primero tendrá que hacer un te,s,t P,o,int. para generar el puerto edl. si necesitan ayuda con todo gusto puedo orientales mas. Esto es para teléfonos totalmente muertos, reviven por que reviven.
MOD EDIT: Please post only in English according to the FORUM RULES,translation added below:
Try chimera loading the original firmware, but first you'll have to do a te,s,t P,o,int. to generate the edl port. if you're happy to have help, I can make orientals more. This is for totally dead phones, they revive because they revive.
As other people have said, once battery runs flat it then charges, and ok for a few hours before it happens again (dead and cant do anything). I have an RMA with Xiaomi
I have the same problem. My 1 years mi 9 just dead. I wake up and its still working when i use it to chat, then the phone shutdown on its own after I left it for an 1 hour. I try powering it on its still work. Then I go to friends place I check my phone and its turnef off on its own again. This time my friend tried to turn it on and it work. But when we go to eat, I check it was turned off again and It cant be turned on anymore. Plz help
I sent mine back as part of a warranty repair. I've just been informed it's been fixed and is being sent back to me. They confirmed they replaced the main board and upgraded the software (although it was already running the latest MI9 update with MIUI12).
Heello, this issue exactly same with me, since july 2020. Now i repair on 2 different repair shop, but they do nothing. It was ok if i dont put the sim card on my phone, after put in sim card, it happen (died) for quickly. and sometimes cant charged anymore.
Hope anyone solved this issue, what is the main problem with this mi 9.
Exactly the same issue!
For few days it works after the "fastboot" method. But now it won't turn on.
Any suggestions?