Related
People who are going to the Sprint store to upgrade to the HTC One should know there is an issue with the system that is preventing the phone from being seen as discount available. They had to call the Sprint National Service Center to put in a manual discount on the account. I was told there were multiple people who tried and had the same problem.
The reason I am posting this is that you shouldn't expect it to be a 5-10 minute upgrade. It took over an hour for me. Loving the phone, so it was worth it.
I got mine without any serious issue. Anytime she tried to print off a receipt her computer would crash. They used another and all was well.
I had no issues.. they didnt get the $100 off instand but manager just over wrote it .... in and out in 15 min before work. Also if u mention that u get extra $50 invoice (currently online only) credit for buisness accounts... they might put that in too. I got that as well.
Sent from my HTC ONE using xda app-developers app
forgive my ignorance what discount is this?
WW3 said:
I had no issues.. they didnt get the $100 off instand but manager just over wrote it .... in and out in 15 min before work. Also if u mention that u get extra $50 invoice (currently online only) credit for buisness accounts... they might put that in too. I got that as well.
Sent from my HTC ONE using xda app-developers app
Click to expand...
Click to collapse
that credit towards the business account ?
Yes, basically a fam account under a tax id. But the discount should still apply to any account with any monthly discount associated with it, ie student. The credit goes towards ur next bill... its still something making my phone only $50 without htc trade in.
http://sprint.p.delivery.net/m/p/nxt/dev/wdyw.asp
Enter any email ending with edu... and it will give u a coupon code SAVE50.... add the phone to cart and print the cart without actually ordering and take it to the store and they should take care of it.
I do have a pdf when it shiwed the htc one for 99.. let me know if u need it.
Sent from my HTC ONE using xda app-developers app
How much is it in stores with a upgrade?
Sent from my SPH-L710 using xda premium
lse4 said:
How much is it in stores with a upgrade?
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
It's $199.99 but if he's correct then you can get it with that extra $50 off at $149.99. There's no way to get an upgrade with the phone only costing $50 without the HTC Trade in. If so the Sprint store is only 1/4 mile from my work and Im heading over to buy mine and then Ill cancel it with Newegg.
I'm just looking for the cheapest price, though I don't want to wait an entire week so that's why I chose the Newegg method. Lucky enough for me, I dont have to pay the 36 activation fee. Thank you, Sprint business account.
toxicfumes22 said:
It's $199.99 but if he's correct then you can get it with that extra $50 off at $149.99. There's no way to get an upgrade with the phone only costing $50 without the HTC Trade in. If so the Sprint store is only 1/4 mile from my work and Im heading over to buy mine and then Ill cancel it with Newegg.
I'm just looking for the cheapest price, though I don't want to wait an entire week so that's why I chose the Newegg method. Lucky enough for me, I dont have to pay the 36 activation fee. Thank you, Sprint business account.
Click to expand...
Click to collapse
the Save50 is what is being referred to it is a $50 credit applied to the account. But the $100 instant he is referring to and getting that as a transaction override instore is of even more significance if he managed to get the phone at $99 like a new customer rather than the $199 thru Sprint.com upgrade screw..
I got a new line.. ported in a number... so yes the phone is $50 before htc trade in and -$50 If I do the trade in.
Sent from my HTC ONE using xda app-developers app
WW3 said:
I got a new line.. ported in a number... so yes the phone is $50 before htc trade in and -$50 If I do the trade in.
Sent from my HTC ONE using xda app-developers app
Click to expand...
Click to collapse
ok new line
$450 instant saving? so the phone is only 99.99? not the 199.99? is it cheaper for business account?
Tried it but when I entered the promo code it said "The promotional code does not apply to any items in your shopping cart. Check the code and try again"
Any idea?
EDIT* Looks like it doesn't work for upgrades.
bummer, sprint sure treat loyal customers pretty well don't they
I went in to the Sprint store this morning to pick up my preorder and I would say I had a very pleasant experience. I dont know if this was the $50 discount spoke about earlier, but without saying anything, the phone rang up at $149. I am upgrading 3 months early, so I paid a $100 UpgradeNow fee. I traded in my Epic Touch 4G for $75 and had the $50 Sprint gift card that I had to buy to hold my preorder, so all in all, I paid $139 in store today. Not too shabby for being impatient and wanting to get rid of my Samsung as quick as possible.
Also, she got my gmail address because she said they were going to send me a $25 Google Play Store card. Nice little bonus :good:
I went to a Sprint store earlier this morning. They had no dummy phones to look at, they had no phones to sell, and they also had no idea that the phone was even released today. (I'm guessing it wasn't a corporate store, but you wouldn't know from looking at it (it's just south of Houston, TX.).
I told them "Well, I know Best Buy has them; I just didn't want to drive all the way over there...".
He said "Well, I'm sure they DON'T, otherwise we would at least have a shipment scheduled or something."
20 minutes later, I was doing the paperwork at BB, with my slick new One in my hands...(It was 199+ tax on a line that was eligible for an upgrade.).
How do these so-called "Sprint" stores even manage to get any business if they literally have no idea of a device's existence on a release day?
Anyway, I'm happy as a clam with my white one, FWIW.
I have and probably will keep my Note 2, just to have, and to mess around with different Roms, and also for its screen size, but this One will definitely be my daily driver. The difference in the builds/the quality of the devices is like night and day.
yourbrotherrex said:
I went to a Sprint store earlier this morning. They had no dummy phones to look at, they had no phones to sell, and they also had no idea that the phone was even released today. (I'm guessing it wasn't a corporate store, but you wouldn't know from looking at it (it's just south of Houston, TX.).
I told them "Well, I know Best Buy has them; I just didn't want to drive all the way over there...".
He said "Well, I'm sure they DON'T, otherwise we would at least have a shipment scheduled or something."
20 minutes later, I was doing the paperwork at BB, with my slick new One in my hands...(It was 199+ tax on a line that was eligible for an upgrade.).
How do these so-called "Sprint" stores even manage to get any business if they literally have no idea of a device's existence on a release day?
Anyway, I'm happy as a clam with my white one, FWIW.
I have and probably will keep my Note 2, just to have, and to mess around with different Roms, and also for its screen size, but this One will definitely be my daily driver. The difference in the builds/the quality of the devices is like night and day.
Click to expand...
Click to collapse
/must hold out
.*arrgh*
:silly::silly:
You guys don't even want to hear my story. So I pre ordered from Lets Talk like some of you may have. I get the notification that it won't be here till sometime next week, so I'm like "OK I'll cancel it" as my local store had some in stock. Cancelled it. Went in this morning to a store right when the doors open. They pull up my account and say there's no upgrade for me. So I end up calling Lets Talk to verify if my order had been cancelled. Lets just say that I've been calling Lets Talk and Sprint from 9am-1pm trying to figure out wtf was going on. I finally decide to call Lets Talk one more time. The rep I spoke to said that the order was cancelled when the item was in activation and picking, so they had to manually deactivate the device. Around 130pm when I'm about to leave I receive a call back from Lets Talk saying the upgrade has been reset. Just to make sure I called Sprint customer service and the local Sprint store just to double check that the upgrade was there. Indeed it was so I rushed to pick it up as I had to be at work at 220pm. Got my phone opened it at work and that's my CRAZY CRAZY story. I hope none of you guys had to go through any of that.
Sent from my HTCONE using xda app-developers app
I just went to a sprint store around where I'm at for the weekend and they didn't wanna sell me the phone out right :banghead:
Sent from my SPH-L710 using xda premium
jmlott said:
I went in to the Sprint store this morning to pick up my preorder and I would say I had a very pleasant experience. I dont know if this was the $50 discount spoke about earlier, but without saying anything, the phone rang up at $149. I am upgrading 3 months early, so I paid a $100 UpgradeNow fee. I traded in my Epic Touch 4G for $75 and had the $50 Sprint gift card that I had to buy to hold my preorder, so all in all, I paid $139 in store today. Not too shabby for being impatient and wanting to get rid of my Samsung as quick as possible.
Also, she got my gmail address because she said they were going to send me a $25 Google Play Store card. Nice little bonus :good:
Click to expand...
Click to collapse
wtf? my upgrade is July 1 and I was told I have to pay $175 to upgrade now.............how did you manage this? who did you talk to?
I got my pre ordered One on Sunday from my local best buy. I paid $260 after my upgrade and getting the geek squad insurance and sales tax. I got to reading the wire fly thread and saw that they had them for $119 with $20 visa card. That would drop it down to $100 plus I get the $100 from my OG EVO. WELL...I went into Best Buy tonight and told them I wanted a refund on my phone and I was going to buy from Wire Fly. They asked if they price matched, would I keep it? Said, SURE! Walked out paying $.01 for phone and $9.99 for protection plan. $10.00!!!! I also get $100 back from HTC! In the end I'll have made $90 on the new ONE!
Just had to share my story. Love this phone!
Wish I had nice Best Buys near me that price matched online retailers. Mine only does local brick & mortar stores. Congrats!
Hey, I've got black tie, too. Dies having black tie help get any kind of discount even when you're not upgrade eligible? (Sorry, not real familiar with black tie/best buy).
TIA
Sent from my EVO using xda premium
reynoldsrobbie said:
I got my pre ordered One on Sunday from my local best buy. I paid $260 after my upgrade and getting the geek squad insurance and sales tax. I got to reading the wire fly thread and saw that they had them for $119 with $20 visa card. That would drop it down to $100 plus I get the $100 from my OG EVO. WELL...I went into Best Buy tonight and told them I wanted a refund on my phone and I was going to buy from Wire Fly. They asked if they price matched, would I keep it? Said, SURE! Walked out paying $.01 for phone and $9.99 for protection plan. $10.00!!!! I also get $100 back from HTC! In the end I'll have made $90 on the new ONE!
Just had to share my story. Love this phone!
Click to expand...
Click to collapse
Very nice. I wish bestbuy would be consistent with their pricematching.
I had every intention on returning it I even chatted with an online sales person to see if they'd price match, they told me only if it says 'lowest price guarantee". When I went in, the girl asked me if they matched the price, would I keep the phone. She then asked the details she must have misunderstood me and gave it to me for free. Score!
Was able to give evo4g LTE to son and send in his evo for $100.
Sent from my HTCONE using Tapatalk 2
I bought a HTC One from Best Buy, then realized that Sprint was selling it for $150 less. They would not price match so I ordered one from Sprint, it arrived a couple days later, then returned the first one back to them.
Pretty ridiculous that they wouldn't price match especially considering I bought it off contract.
mutelight said:
I bought a HTC One from Best Buy, then realized that Sprint was selling it for $150 less. They would not price match so I ordered one from Sprint, it arrived a couple days later, then returned the first one back to them.
Pretty ridiculous that they wouldn't price match especially considering I bought it off contract.
Click to expand...
Click to collapse
I could be mistaken but I believe their policy says they price match most things except "contract phones." Since you were going to buy yours off-contract from BB, they should have price matched. I would call up BB corporate and complain, telling them that cannot see yourself shopping at BB any longer after that experience. I do this every time a BB employee/manager screws up and corporate always makes up for it by sending me a $50 gift card.
Here is the policy:
http://www.bestbuy.com/site/Payment...ee/pcmcat297300050000.c?id=pcmcat297300050000
Marty said:
I could be mistaken but I believe their policy says they price match most things except "contract phones." Since you were going to buy yours off-contract from BB, they should have price matched. I would call up BB corporate and complain, telling them that cannot see yourself shopping at BB any longer after that experience. I do this every time a BB employee/manager screws up and corporate always makes up for it by sending me a $50 gift card.
Here is the policy:
http://www.bestbuy.com/site/Payment...ee/pcmcat297300050000.c?id=pcmcat297300050000
Click to expand...
Click to collapse
That's what I thought too but the guys working in the mobile section seem to be a few beers short of a six pack.
I let them know that I would never considering buying a phone from them again. I will continue to use Best Buy for their "showrooming" quality and order my stuff online.
Ya I too bought mine from best buy off contract and I couldn't for the life of me get them to price match sprints off contract price when I use to get them to price match the off contact price on my past phones like the Evo 3d and Galaxy Nexus, they said it was a new policy that went into effect in like March
Sent from my HTCONE using xda app-developers app
reynoldsrobbie said:
I got my pre ordered One on Sunday from my local best buy. I paid $260 after my upgrade and getting the geek squad insurance and sales tax. I got to reading the wire fly thread and saw that they had them for $119 with $20 visa card. That would drop it down to $100 plus I get the $100 from my OG EVO. WELL...I went into Best Buy tonight and told them I wanted a refund on my phone and I was going to buy from Wire Fly. They asked if they price matched, would I keep it? Said, SURE! Walked out paying $.01 for phone and $9.99 for protection plan. $10.00!!!! I also get $100 back from HTC! In the end I'll have made $90 on the new ONE!
Just had to share my story. Love this phone!
Click to expand...
Click to collapse
Hate to one up ya......but check out what I did. Last year my wife and I both got 2 Evo 4G LTE's and I shelled out an extra $30 on each phone for their black tie trade in program. I had to open up 2 new lines as my wife and I's lines were not available for upgrade. Best buy let me swap my 2 new lines to the old lines. This would allow me to upgrade my LTE's in a year if I wanted. (My friend wanted one of my lines and the other went to my mother). So this brings us to this year and the one. When I went to trade in my LTE's, Best Buy gave us $280.00 per LTE for trade....I walked out about $40.00 + after taxes....and have 2 phones to send back to HTC....so end the end....+240.00!!!! (well minus the $60 i paid for the program only $180 ahead.) still not bad being paid for this awesome phone!!
LymeWire said:
Ya I too bought mine from best buy off contract and I couldn't for the life of me get them to price match sprints off contract price when I use to get them to price match the off contact price on my past phones like the Evo 3d and Galaxy Nexus, they said it was a new policy that went into effect in like March
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Ya, that new policy in March says no price matching for "contract phone." The employee you spoke with incorrectly applied it to off contract phones. You can see the policy in the link I provided in my previous post in this thread. I would print out a copy and show it to them. If they still refuse, call corporate and complain. They will likely send you a gift card for your trouble at the minimum.
So, I was doing some shopping at my local Costco yesterday and noticed an HTC One demo at the Wireless kiosk, they were listed as $159.99 on contract, came with a HUGE accessory pack, had a 90 DAY return policy, and after some prying I was told that they have 7 white and 6 black :victory: IN STOCK, so I am thinking of getting mine there.
What I am asking for are your experiences with the Costco Wireless kiosk's (activation, purchase, returns, etc.), because it just seems to good to be true.:fingers-crossed: Thanks in advance.
Kwongger said:
So, I was doing some shopping at my local Costco yesterday and noticed an HTC One demo at the Wireless kiosk, they were listed as $159.99 on contract, came with a HUGE accessory pack, had a 90 DAY return policy, and after some prying I was told that they have 7 white and 6 black :victory: IN STOCK, so I am thinking of getting mine there.
What I am asking for are your experiences with the Costco Wireless kiosk's (activation, purchase, returns, etc.), because it just seems to good to be true.:fingers-crossed: Thanks in advance.
Click to expand...
Click to collapse
Return period as far as upgrade reversal like it never happened is determined by Sprint at 14days purchase date is day one. Costco may allow exchange within 90 days but not full return and reversal.
When I ran a Sams club mobile we had pretty much same policies. Also it's been my experience in the most places like that the associates aren't as knowledgeable as they should be. So just be careful and ask lots n lots of questions.
Sent from the EVO of DOOM
At most you will end up paying 36$ upgrade fee on ur next months sprint bill. And yea ask questions. When I got my phone at sams wireless the rep told me the phone was a 16gb.... I was like huh??:what: but later while she looked at the back of the box she realized it was a 32gb. Anyway good luck with ur purchase.
Sent from my HTCONE using xda app-developers app
ns4g4me said:
At most you will end up paying 36$ upgrade fee on ur next months sprint bill. And yea ask questions. When I got my phone at sams wireless the rep told me the phone was a 16gb.... I was like huh??:what: but later while she looked at the back of the box she realized it was a 32gb. Anyway good luck with ur purchase.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
yeah not much diff than walmart mobile lol. thats what i hate about the cellular people getting hourly instead of commission. on hourly they have no incentive to learn anything. just stand there and take an order. "would you like fries with that?" i feel like commission makes the rep want to know more than the "other guy." also commission makes it more likely to get better service from the rep bc if they treat u badly u return it and they lose their commission. however quite a few commission paid sales people ruin it for everyone else by f'in people. all in all ASK QUESTIONS & DO RESEARCH its a 2 yr commitment and a fairly large purchase.
Hello,
So I got the Dev. edition coming in the mail. This is the first non carrier branded phone I've ever had, and what to put insurance on it. With this being such a specific model, that doesn't seem widely available, I want to know which insurance company should I use?
I have found several:
https://esecuritel.com/
http://www.worthavegroup.com/
http://us.protectyourbubble.com/
http://www.protectcell.com/
http://www.squaretrade.com/
Does any one have any experience with any? How did you like them? Any Info will be appreciated. Thank you.
Edit: ended up going with http://www.worthavegroup.com/ they seemed to have the best policy on replacement.
attached is the policy info.
Hi
Greetings,
I never know their where insurance for cell phones too
I did not have any experience but you can mostly go with the most famous one
Read the documents carefully
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
shrex said:
Hi
Greetings,
I never know their where insurance for cell phones too
I did not have any experience but you can mostly go with the most famous one
Read the documents carefully
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
Click to expand...
Click to collapse
Well yeah. I have added it to my phone though best buy or the carrier before, but that was when I bought the phone through them. I like to not have to worry if I break it. I broke my evo 3d 3 times, so I think I need it.
I don't know if famous == best?
Nobody has any experience with these companies?
Sent from my Evo 3D CDMA using xda premium
I suggest squaretrade instead. They insure you even if you drop your phone(which suppose to be your fault).
Riyal said:
I suggest squaretrade instead. They insure you even if you drop your phone(which suppose to be your fault).
Click to expand...
Click to collapse
Thank you for the response, but all of them insure you if you drop your phone.
Sent from my Evo 3D CDMA using xda premium
How much did you pay for that developer edition? What is the cost of the insurance? My One is just a basic 32gb rooted and unlocked and with the rebate I paid about $100 for it. I thought the developer edition was about $600. I had my EVO for three years until the usb broke. Is that developer edition really worth it. I think S Off will eventually become available for the One - so with S Off on a basic One - what can the developer edition do that a basic one with S Off can't do? I always kinda thought the insurance was a rip off and I am an insurance agent.
rsktkr1 said:
How much did you pay for that developer edition? What is the cost of the insurance? My One is just a basic 32gb rooted and unlocked and with the rebate I paid about $100 for it. I thought the developer edition was about $600. I had my EVO for three years until the usb broke. Is that developer edition really worth it. I think S Off will eventually become available for the One - so with S Off on a basic One - what can the developer edition do that a basic one with S Off can't do? I always kinda thought the insurance was a rip off and I am an insurance agent.
Click to expand...
Click to collapse
After shipping and tax, $700. I wanted the 64 GB. I also wanted the feel of not being tied to a contract. The insurance is like $8-10 a month or ~$150 for a 2-year one payment. I the developer edition has more frequencies(I doubt I'll ever use them though, maybe if I ever take a trip abroad). I was looking more and more into insurance and am now starting to think maybe not. This is because they can replace your phone with something "similar".
BTW, I got my phone today and it is gorgeous. No flaws I can see.
Have to wait a while to activate though.
I used the Moonshine S-Off program and now my phone has S-Off.
yea i have S-OFF too. the only difference now between developer models and non developer models is the potential for 64gb storage. just as a tidbit i have the insurance through my carrier t-mob.
thanks man was wondering this same question i just got this phone too it is stupid awesome!!! btw what carrier did you use?? i went for straight talk unlimited for 45 a month
Virus said:
thanks man was wondering this same question i just got this phone too it is stupid awesome!!! btw what carrier did you use?? i went for straight talk unlimited for 45 a month
Click to expand...
Click to collapse
So does this mean we will be seeing an Infected or Synergy ROM for the HTC One? Because that would be really awesome... For Sprint of course
I have the usual Tmobile insurance which sucks. There should be more info on the insurance companies you're looking at but most of the time, DEV phones are bought at your own risk. Just a phone the carriers don't have.
Anyone in us go get best buy insurance 10$ a month no deductible to get a new one if yours breaks only thing it doesn't cover is if you lose it or stolen everything else cracked screen bricked doesnt boot take it to best buy and they trade you out for free as long as you e been paying your 10$ a month. I canceled my att insurance for this one cost 3$ more a month but I don't have to shell out 200$ each time I break it.
I never lose my phone or get it stolen as it's always on me I just break screens lol broke 2 one x + then att decided to let me upgrade to the one since I kept breaking it's weaker predeccesor
Sent from my HTC One using XDA Premium HD app
Virus said:
thanks man was wondering this same question i just got this phone too it is stupid awesome!!! btw what carrier did you use?? i went for straight talk unlimited for 45 a month
Click to expand...
Click to collapse
Went with T-Mobile, the speeds are so much better then Sprint ever was.
Sent from my HTC One using xda premium
Goliath27 said:
I have the usual Tmobile insurance which sucks. There should be more info on the insurance companies you're looking at but most of the time, DEV phones are bought at your own risk. Just a phone the carriers don't have.
Click to expand...
Click to collapse
That's what the companies listed do, they insure your phone without going through the carrier.
Sent from my HTC One using xda premium
ac3kill said:
Anyone in us go get best buy insurance 10$ a month no deductible to get a new one if yours breaks only thing it doesn't cover is if you lose it or stolen everything else cracked screen bricked doesnt boot take it to best buy and they trade you out for free as long as you e been paying your 10$ a month. I canceled my att insurance for this one cost 3$ more a month but I don't have to shell out 200$ each time I break it.
I never lose my phone or get it stolen as it's always on me I just break screens lol broke 2 one x + then att decided to let me upgrade to the one since I kept breaking it's weaker predeccesor
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
I wish I could use the best buy insurance, it's pretty dam good. I had it on my evo 3d and they replaced it three time.I would've gone with them but you have to buy the phone through them.
Sent from my HTC One using xda premium
Mr.Shroom said:
That's what the companies listed do, they insure your phone without going through the carrier.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Well if I were you, I would get it from Square trade. I did some googling and from different droid/smartphone forums, people have had good things to say about them. But I did not search the other warranty companies so you should do that. (I mostly search the keywords "square trade worth it forum" and started reading).
Examples:
http://www.transformerforums.com/forum/asus-transformer-tf101-general-discussions/7968-who-have-squaretrade-warranty.html
http://www.transformerforums.com/forum/asus-transformer-tf101-general-discussions/7968-who-have-squaretrade-warranty.html
I might do the same myself.
If I were you, I would google Squaretrade coupons. They always send out 30% off codes and stuff for the warranties so you might find something.
The US carriers use the same insurance
All 4 of the big US carriers use the same company For Insurance>> Asurion. Asurion hides in the background and lets the carriers package thier product in the carriers own candy coating. I believe that Best Buy uses them as well ( I may be wrong on that one ) All of them will, at their own option , repalce or repair your brand new phone that you just spent $ 600, $700, $850 purchasing for a refurbished one. I mention Best Buy because they replaced my sons brand new (2 week old) 64 gig IPhone 4S with a refurbished one 3 times before he got one that the earpiece speaker actually worked. Had he known that they were going to replace it with a refurb, then he could have easily returned it to Apple for waranty.
Carefully read everything before buying Insurance. Check out the ones already listed in this thread. Some home owners insurance companies will let you purchase a ryder on your policy that could cover your phone. I am going to check into the latter when i Purchase a HTC One. Just as soon as it it is finally confirmed yes or no on The devs getting the Tmobile radio worked out for 1700/2100 faux G.
Hi Shaun,
*
I’ve answered the questions below in “red”.
*
If you have any further questions please feel free to e-mail or call.
*
Thank you,
Customer Service
Worth Ave. Group
PO Box 2077
Stillwater, OK 74076
Phone: (800) 620-2885
Fax: (405) 372-9584
*
*
From: [email protected] [mailto:[email protected]]
Sent: Tuesday, May 28, 2013 9:39 PM
To: [email protected]
Subject: Doc2Form: Contact Us
*
Hello,
I recently purchased a HTC One® Developer Edition. I was wondering how your claims are handled. If I get your cell phone coverage and damaged my HTC One® Developer Edition would it be replaced with the exact same model?* If the phone can be repaired, we will pay for the repair (minus the deductible) before replacing it.
*
If not, how are your claims handled?* If the phone has to be replaced, we send a check in the amount of the replacement cost minus the deductible.
*
Note: You are required to submit a copy of the sales receipt when a claim is filed, so please be sure to keep a copy of the receipt.
*
Furthermore, if I have the device replaced under a warranty issue, would the replacement device be covered?* Yes, you will need to call Customer Service to update the serial number so that the insurance is transferred to the new phone.
I await a response to these questions, before purchasing a policy.
Thank you for your time,
*
Shaun
*
**
Click to expand...
Click to collapse
A n email response from worth ave group.
Sent from my HTC One using xda premium
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
HeyItsRyan said:
Here's some insider info from everyone's favorite Sprint guy.
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
That great
neonsector said:
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
Click to expand...
Click to collapse
50 dollars for an htc1.....still too much...lol but thats great info thanks for passing it on.:laugh:
Originally Posted by HeyItsRyan
Here's some insider info from everyone's favorite Sprint guy.
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
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I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
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Yea but sprint doesn't compete with online retailers. Most companies can't.
And the HTC one has always been 200 since the day it was released.
But there are ways a new customer can get an HTC one or S4 completely free.
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Best buy always has various great deals the one for the HTC One is good right now. $99 for the One trade in your old phone and put the amount toward the One and get a $50 gift card for Best Buy. The S4 had a deal a week ago. I will never buy from anywhere but Best Buy from now on and the last place would be from Sprint. They screw me over on my data enough I don't need there ridiculous prices and activation fees and about 1/3 the price for trading in your phone as Best Buy.
Sent from my Sprint Galaxy S4 using Tapatalk 2
GiantJay said:
Best buy always has various great deals the one for the HTC One is good right now. $99 for the One trade in your old phone and put the amount toward the One and get a $50 gift card for Best Buy. The S4 had a deal a week ago. I will never buy from anywhere but Best Buy from now on and the last place would be from Sprint. They screw me over on my data enough I don't need there ridiculous prices and activation fees and about 1/3 the price for trading in your phone as Best Buy.
Sent from my Sprint Galaxy S4 using Tapatalk 2
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So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
Hey Ryan, do you think you could explain how this deal works? Do we need two valid upgrade lines or can I walk in the store with my upgrade and walk out with two s4's?
asharm said:
Hey Ryan, do you think you could explain how this deal works? Do we need two valid upgrade lines or can I walk in the store with my upgrade and walk out with two s4's?
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Yes, you need two VALID lines. You must meet 1 of these 3 qualifications:
1) Be a new customer activating at least 2 new lines of service.
2) Be an upgrade eligible customer upgrading at least 2 new lines of service.
3) Be an upgrade eligible customer upgrading at least 1 line of service and adding at least 1 new line.
Any of those scenarios will qualify you for the BOGO offer.
HeyItsRyan said:
Yes, you need two VALID lines. You must meet 1 of these 3 qualifications:
1) Be a new customer activating at least 2 new lines of service.
2) Be an upgrade eligible customer upgrading at least 2 new lines of service.
3) Be an upgrade eligible customer upgrading at least 1 line of service and adding at least 1 new line.
Any of those scenarios will qualify you for the BOGO offer.
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Hmm..this sounds like a cool deal. I switched my line from ATT about 2 days ago. I was gonna wait till next month to switch my wife's line over to Sprint. But if they would let me get a free S4 for her considering I just started service a couple days ago, that'll be great. But I doubt they will go for it...but I'll definitely call and try to get this deal next week when its made public...
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plmiller0905 said:
Hmm..this sounds like a cool deal. I switched my line from ATT about 2 days ago. I was gonna wait till next month to switch my wife's line over to Sprint. But if they would let me get a free S4 for her considering I just started service a couple days ago, that'll be great. But I doubt they will go for it...but I'll definitely call and try to get this deal next week when its made public...
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Won't work. When the store processes the phone in SNAP, your line would be a service when it has to be a new or upgrade. So even IF the store personnel didn't know what they were doing and gave you the in-store credit, Sprint themselves would not pay the store back for the credit because the BOGO offer was done wrong.
The only way you can do this is if you add TWO more lines of service. Then just give the 3rd S4 to someone else or something.
HeyItsRyan said:
Won't work. When the store processes the phone in SNAP, your line would be a service when it has to be a new or upgrade. So even IF the store personnel didn't know what they were doing and gave you the in-store credit, Sprint themselves would not pay the store back for the credit because the BOGO offer was done wrong.
The only way you can do this is if you add TWO more lines of service. Then just give the 3rd S4 to someone else or something.
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If he just does it now it would be the same...considering he has ports he would get two s4's now for 199 either way. Doing it now would be the logical choice.
It could technically be done next week because he is within 14 days...but would be a pita to do AND keep his number
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HeyItsRyan said:
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
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Buddy you got all the wrong information. I work for Best Buy Mobile, and we do all of that.
Buy any case upto 24.99 get a zaggshield HD or car charger for only $10. OR all 3 for just $50
Buy any case upto 34.99 get a Zaggsheild HD or car charger for only $10 Or all 3 for $60
We price match accessories to any online or store retailer, including the $50 Otterbox's for $25 that are on sale at Amazon. And most of the time if you ask if you can give a discount on a case or charger, mobile manager or sales leads can give you a "customer satisfaction" discount.
I don't think any carrier store spends as much time with a single customer as we do at BBYM. We do not work on commission and don't rush you out of the store to get to the next customer to make money off of them and rush them out. There have been times where I have had older customers come into the store and I've spend an hour with them just educating them about the technology, finding out what their needs are, what they plan on using the phones for, and all of the different pricing options, plans etc. then another hour setting the phones up for them, google, corporate email accounts, apps, showing them how to work it and etc.
True we can't do the $100 credit for new service/bringing your number from another carrier, but Our system we use does allow us to search for corporate discounts to apply to the customers account.
And we do have NSS access to Sales Support for issues that may come up, and trust me, Sprint is the one that usually has the most issues with phones not wanting to update and activate and prl and profile updates not going through, also we have our Sprint Account Manager just a phone call away if there are issues that need immediate attention that calling NSS can't resolve as far as phones not activating due to still being on another account or Bad ESN's that need to be taken care of to reactivate for the customer.
As far as our protection plan, the best in the industry, $9.99 a month (a dollar cheaper than Sprint) with $0 deductible and UNLIMITED Claims. Although we do not cover loss of theft, but then that's why we have zero deductible and unlimited claims. As long as you have your phone, whatever is wrong with it, (cracked, broken, dropped in toilet, charger, battery, charge port) we'll take care of it. As for Iphones go, we now even replace the glass In Store. And if you have our Geek Squad Protection you automatically get our Trade-In Plus for free, and that will give you an additional $50 on top the trade in value of the phone.
00mred00 said:
If he just does it now it would be the same...considering he has ports he would get two s4's now for 199 either way. Doing it now would be the logical choice.
It could technically be done next week because he is within 14 days...but would be a pita to do AND keep his number
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Why is it logical to do it now? I will be porting my wife's number over from att
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HeyItsRyan said:
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
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Lol okay. You sound like a Sprint employee for sure. Just speaking from my personal experience. I got $262.50 credit from Best Buy for my S3 Sprint was going to give me $106. I'm not going to argue but simply reiterate that Best Buy is a way better place to buy products, and insurance etc.
Sent from my Sprint Galaxy S4 using Tapatalk 2
HeyItsRyan said:
So confused...
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
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Click to collapse
Buy Back everywhere is a joke... $245 for an iphone 5 I would be insulted.. they're what $600 at the store clearly it's 1/3 of the price right there..
my bf did that phone connect discount and he's going to end up paying more over all.... he doesn't even use his phone and hasn't even taken it out of the package...
Sprint Guy... how can a new customer get a free s4?
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waleed300 said:
Buddy you got all the wrong information. I work for Best Buy Mobile, and we do all of that.
Buy any case upto 24.99 get a zaggshield HD or car charger for only $10. OR all 3 for just $50
Buy any case upto 34.99 get a Zaggsheild HD or car charger for only $10 Or all 3 for $60
We price match accessories to any online or store retailer, including the $50 Otterbox's for $25 that are on sale at Amazon. And most of the time if you ask if you can give a discount on a case or charger, mobile manager or sales leads can give you a "customer satisfaction" discount.
I don't think any carrier store spends as much time with a single customer as we do at BBYM. We do not work on commission and don't rush you out of the store to get to the next customer to make money off of them and rush them out. There have been times where I have had older customers come into the store and I've spend an hour with them just educating them about the technology, finding out what their needs are, what they plan on using the phones for, and all of the different pricing options, plans etc. then another hour setting the phones up for them, google, corporate email accounts, apps, showing them how to work it and etc.
True we can't do the $100 credit for new service/bringing your number from another carrier, but Our system we use does allow us to search for corporate discounts to apply to the customers account.
And we do have NSS access to Sales Support for issues that may come up, and trust me, Sprint is the one that usually has the most issues with phones not wanting to update and activate and prl and profile updates not going through, also we have our Sprint Account Manager just a phone call away if there are issues that need immediate attention that calling NSS can't resolve as far as phones not activating due to still being on another account or Bad ESN's that need to be taken care of to reactivate for the customer.
As far as our protection plan, the best in the industry, $9.99 a month (a dollar cheaper than Sprint) with $0 deductible and UNLIMITED Claims. Although we do not cover loss of theft, but then that's why we have zero deductible and unlimited claims. As long as you have your phone, whatever is wrong with it, (cracked, broken, dropped in toilet, charger, battery, charge port) we'll take care of it. As for Iphones go, we now even replace the glass In Store. And if you have our Geek Squad Protection you automatically get our Trade-In Plus for free, and that will give you an additional $50 on top the trade in value of the phone.
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I'm going on information I have on hand, where I live our Best Buy sucks and I've been told that by customers many times. People tell me it's just like RadioShack, where yea they'll sell you a phone and if you're lucky they'll transfer contacts for it, but that's it. And the reason is BECAUSE you don't work on commission... a LOT of salespeople have no motivation to go the extra mile. They make a base pay and that's it. If they deal with 20+ customers a day, each one ending with the same result, then where's the drive to be the best? If you can't LOSE money as a sales rep, then you shouldn't call yourself a salesman IMHO. In that case you're just a customer service guy.
People have commission all wrong and it cracks me up when I see the Best Buy commercials that say you guys don't work on commission. Commission is what motivates salesmen to do a good job. Say a customer comes in my store and buys 4 new phones and I make $100 off that single transaction... it's my JOB to make sure they're 100% satisfied, because if they're not they have every right to return those phones and then I lose the commission, so now I just wasted time AND lost money because I half ass job. A typical single line upgrade will last about 45 minutes with us. We don't rush, and if we have customers waiting we simply set the expectations, tell them how long we'll be, and invite them to come back later so they don't have to wait. We go over ever aching detail from contact, picture, video, email, ringtone transfers to customer education. Then afterwards, the customer gets a CSAT call where they get to rate us. If our CSAT score is too low, we lose even more money off our commission. So once again, the result is that if you're dealing with a salesman who's pay and lively hood is directly effected by your (the customer's) level of satisfaction, then why do people assume commission-based salesmen don't do their job? Makes no sense.
But I digress.. Don't get me wrong bud, I am certainly NOT saying you do a bad job. If your particular Best Buy is a good one, and you in particular do an awesome job in phone sales, then that's great. I'm simply saying ours is not a good store, and the people there don't really give a crap.
Also, our accessory deals are pretty good. We do almost the same thing as you... buy any case for $29.99 or less and we'll bundle screen protectors and a car charger for a flat $40. We simply don't offer Zagg's because we don't believe in wet application screen protectors. OtterBox's are a big seller for us, and if you buy a Defender you don't need a Zagg anyway. We can't really match Amazon pricing for OtterBox because we're a preferred retailer, but we'll take a Defender down to $39.99 if we have too and still make a bundle deal.
kvan1707 said:
Sprint Guy... how can a new customer get a free s4?
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NEW customer?
If you port your number to Sprint from a different carrier you will get $100 in-store credit. If you sign up for the Home Phone Connect on top of that you'll get another $100 in-store credit. That means you can get an S4 for only $50 in store, but then you get a $50 mail-in rebate. So after everything is said and done, you get a free GS4.
plmiller0905 said:
Why is it logical to do it now? I will be porting my wife's number over from att
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The current offer is get $100 off when porting in, I assume you did this on your Att port in 2 days ago. This offer expires the day before the new offer starts. Just do that now for her line as it nets the same total cost as the bogo.
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HeyItsRyan said:
NEW customer?
If you port your number to Sprint from a different carrier you will get $100 in-store credit. If you sign up for the Home Phone Connect on top of that you'll get another $100 in-store credit. That means you can get an S4 for only $50 in store, but then you get a $50 mail-in rebate. So after everything is said and done, you get a free GS4.
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If Only, I am on a family plan in someone else's name with sprint right now, I going to break off get two lines, add my subway discount and pay about $154 a month. Need to build my credit.
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