Hello Guys,
I wanted to share my experience here with the latest Gear Manager update to version 1.6.
The main reason why I am using and keeping the Galaxy gear is the email notification not having to pull out my cell phone in meetings and check my email. I can discretely check the email and see if an email is important enough to pull out my cell phone or my laptop.
I didn't like the fact that there is no internet, etc on the Gear and I was also disappointed that the app amount is so limited compared to Google Play not to mention that Gear 2 is out not even 6 months after the Gear.
Anyway, with the latest Gear Manager 1.6 the email feature became useless as the message came up with "Due to security reasons this email cannot...". I tried everything with restore, etc to make the feature work again but I failed.
So then I went out there and installed NULL ROM 23 with the custom recovery and the email feature still didn't work.
Then I downloaded Gear Manager 1.7 and the email feature still didn't work.
The ONLY way to get my email working again on the Gear was to deinstall Gear Manager on the phone and upload via ADB the Gear Manager version 1.5. Now I have NULL ROM 23 with TWRP and Gear Manager 1.5 and my email is working again.
I don't know what Samsung is thinking but they sold over 80.000 devices between September 2013 and November 2013 and by January 2014 they had sold over 500.000 Gear devices worldwide. With $300 a pop that's $150M revenue.
Such a behavior of making THE most important feature of the Gear useless is like telling 500.000 people that we are using the Gear as a test ground and we don't care what you guys think.
I hope that my experience above will help other people facing the same issue and how to get their email working again but I should also point out that once you have your Gear email working again, you might want to disable the "Autoupdate" feature within Gear Manager.
Pseudomizer said:
Hello Guys,
I wanted to share my experience here with the latest Gear Manager update to version 1.6.
The main reason why I am using and keeping the Galaxy gear is the email notification not having to pull out my cell phone in meetings and check my email. I can discretely check the email and see if an email is important enough to pull out my cell phone or my laptop.
I didn't like the fact that there is no internet, etc on the Gear and I was also disappointed that the app amount is so limited compared to Google Play not to mention that Gear 2 is out not even 6 months after the Gear.
Anyway, with the latest Gear Manager 1.6 the email feature became useless as the message came up with "Due to security reasons this email cannot...". I tried everything with restore, etc to make the feature work again but I failed.
So then I went out there and installed NULL ROM 23 with the custom recovery and the email feature still didn't work.
Then I downloaded Gear Manager 1.7 and the email feature still didn't work.
The ONLY way to get my email working again on the Gear was to deinstall Gear Manager on the phone and upload via ADB the Gear Manager version 1.5. Now I have NULL ROM 23 with TWRP and Gear Manager 1.5 and my email is working again.
I don't know what Samsung is thinking but they sold over 80.000 devices between September 2013 and November 2013 and by January 2014 they had sold over 500.000 Gear devices worldwide. With $300 a pop that's $150M revenue.
Such a behavior of making THE most important feature of the Gear useless is like telling 500.000 people that we are using the Gear as a test ground and we don't care what you guys think.
I hope that my experience above will help other people facing the same issue and how to get their email working again but I should also point out that once you have your Gear email working again, you might want to disable the "Autoupdate" feature within Gear Manager.
Click to expand...
Click to collapse
thanks for sharing this! there is a general one rule - if something works the way you expect it - do not even try to update. i've done it way too many times.
I'm using the galaxy gear with the stock installation and latest updates on both the Gear rom and Gear manager, and I can read all my emails (including Exchange server emails).
al16000 said:
I'm using the galaxy gear with the stock installation and latest updates on both the Gear rom and Gear manager, and I can read all my emails (including Exchange server emails).
Click to expand...
Click to collapse
What are those versions please?
hi, i have never had issues to read my emails on my Gear. I have had my Gear for nearly 6 months. (Don't know about exchange server emails, as i don't use it) I have stock Note 3 not rooted KitKAT on phone and on Gear i have latest rom ver. NC 1 and Gear Manager ver 1.6.........stock and not rooted.
Note 3 on Xda
he's talking about secure emails, not yahoo etc...
Pseudomizer said:
What are those versions please?
Click to expand...
Click to collapse
Gear Manager 1.6.13 and Gear ROM NA6 (just released in the US yesterday, it also worked fine on MK7 which is what was released in December I believe)
I'm not sure what is meant by 'secure' emails, but it was my understanding that this issue was only occurring for exchange server emails. It's working fine for me, though (with Exchange server emails).
Exchange emails
al16000 said:
Gear Manager 1.6.13 and Gear ROM NA6 (just released in the US yesterday, it also worked fine on MK7 which is what was released in December I believe)
I'm not sure what is meant by 'secure' emails, but it was my understanding that this issue was only occurring for exchange server emails. It's working fine for me, though (with Exchange server emails).
Click to expand...
Click to collapse
Yes, I was referring to Exchange emails. Gmail, SMS, etc worked fine but with the latest update emails stopped working. They gave us a new bundled view of the emails but removed the ability to read those emails on the Gear. I tried it multiple times even with factory reset but every email was secured and could only be viewed on the cell phone but not on the gear.
This update sucks I need my corporate exchange emails on my gear. Is there an easy way to get it working again? Can I just flash the old software to the gear with kies?
Sent from my SM-N900V using Tapatalk
Answer
shoeless1542 said:
This update sucks I need my corporate exchange emails on my gear. Is there an easy way to get it working again? Can I just flash the old software to the gear with kies?
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
As I stated above. The easiest way to get this working again is to:
1) Uninstall Gear Manager 1.6 via Settings and Application Manager which will take a while until all submodules are uninstalled
2) Download the Gear Manager 1.5 APK for your region
3) Install Gear Manager 1.5 via KIES or ADB (SDK) by using adb install
4) Once installed uncheck the "autouprade" checkbox in the Gear Manager settings
The only Gear Manager that has been able to reliably work for me is 1.2.131013. Any other version would fail for me after just one reboot.
blackknightavalon said:
The only Gear Manager that has been able to reliably work for me is 1.2.131013. Any other version would fail for me after just one reboot.
Click to expand...
Click to collapse
So i have null 21 on my watch and I am also using Gear Manager 1.5.123002
I have the email app that came with the null rom configured with my gmail account and I also have the gmail app install on my watch too. I was able to sideload the gmail2.apk onto my watch.
One thing I am wondering though...has anyone been able to get email notifications to work on their gear manager with these email apps?
Is there a way to setup with Gear Manager to get an email notification?
I was wondering if anyone has figured anything like that out...or is the only way to check with the gmail app or stock email app (which requires an internet connection) ?
Thanks again...
-droidshadow
droidshadow said:
So i have null 21 on my watch and I am also using Gear Manager 1.5.123002
I have the email app that came with the null rom configured with my gmail account and I also have the gmail app install on my watch too. I was able to sideload the gmail2.apk onto my watch.
One thing I am wondering though...has anyone been able to get email notifications to work on their gear manager with these email apps?
Is there a way to setup with Gear Manager to get an email notification?
I was wondering if anyone has figured anything like that out...or is the only way to check with the gmail app or stock email app (which requires an internet connection) ?
Thanks again...
-droidshadow
Click to expand...
Click to collapse
Depending on the version of GM you're using, GMail notifications can be enabled under either Notifications or Settings/Notifications. Also, if you can bluetooth tether to your phone, you can install a lot of apps directly.
blackknightavalon said:
Depending on the version of GM you're using, GMail notifications can be enabled under either Notifications or Settings/Notifications. Also, if you can bluetooth tether to your phone, you can install a lot of apps directly.
Click to expand...
Click to collapse
Well i know for a fact that gmail notifications are not available on the gear manager 1.5.123002
My wireless provider does in fact offer bluetooth tethering...so i guess i am going to have to upgrade my gear manager.
I am a bit concerned because this gear manager has been working great with my watch + null 21 rom
-droidshadow
droidshadow said:
Well i know for a fact that gmail notifications are not available on the gear manager 1.5.123002
My wireless provider does in fact offer bluetooth tethering...so i guess i am going to have to upgrade my gear manager.
I am a bit concerned because this gear manager has been working great with my watch + null 21 rom
-droidshadow
Click to expand...
Click to collapse
I don't see how it doesn't work. 1.2.131013 is obviously an earlier version and Gmail notification works with that.
You know what I was just looking at Gear Manager and under the "more notifications" section I saw that somehow it had been turned "off".
And on the list of "more notifications" is the default email account. I also selected gmail as part of the notifications under the "more notifications" list.
I configured the default email app with my yahoo email and i turned "on" more notifications in gear manager.
Hopefully this will start giving me email notifications....
-droidshadow
Ok so yesterday my phone installed the latest version of Gear Manager and my Gear was flashed and rebooted. After the reboot I can no longer read exchange emails. It says it can't show the emails because of security reasons. This is the entire reason I bought the Gear. I get about 350-400 emails a day and it's convenient to preview them on the watch instead of the phone for every email. Can anyone help me get email working again on the Gear? Also, will this be a problem on the Gear 2 I just ordered? Thanks very much in advance.
Samsung won't support Gear 1 with Galaxy S5
enroberts said:
Ok so yesterday my phone installed the latest version of Gear Manager and my Gear was flashed and rebooted. After the reboot I can no longer read exchange emails. It says it can't show the emails because of security reasons. This is the entire reason I bought the Gear. I get about 350-400 emails a day and it's convenient to preview them on the watch instead of the phone for every email. Can anyone help me get email working again on the Gear? Also, will this be a problem on the Gear 2 I just ordered? Thanks very much in advance.
Click to expand...
Click to collapse
I did post in this thread how you can get your email for Exchange working again.
With that said here is another update:
I purchased the S5 Galaxy SM-G900T and it installs by default Gear Manager 1.7. This version comes up with the same error message that Exchange emails cannot be viewed on the Gear but only on the phone.
I did chat with support from Samsung and here is the emailed transcript:
Visitor: Samsung S5 SM-G900T
Visitor: Brand new since today
Visitor: Android version 4.2.2
Visitor: Sorry, 4.4.2
Visitor: Typo
Visitor: Galaxy Gear model SM-V700
Visitor: Anything else you need?
Daisy: Thank you for explaining.
Daisy: May I place you on hold for 3 minutes, while I gather the information on your request?
Visitor: sure. I just want my Exchange emails to be readable again on my Gear watch. Take your time.
Daisy: Thank you.
Daisy: Thank you for holding.
Daisy: As the issue started after upgrading the device to S5. It could be the compatibility issue.
Daisy: I can see that the S5 will support the gear 2 version.
Visitor: So you are saying that the Gear 1 is no longer supported with the S5?
Visitor: Is this what you are saying?
Daisy: Yes, you are correct.
Visitor: If this is the case then I will throw the gear one right back at Samsung because you sold 800.000 Gear one watches since September 2013 and 6 months later you discontinue support with the new S5 and just to remind Samsung paying $300 for a watch is not something trivial.
Daisy: I am sorry for the inconvenience caused to you.
Visitor: thanks. I will escalate this properly. Have a nice day.
Daisy: Thank you for your feedback about this issue.
I just uninstalled Gear Manager 1.7 and I installed Gear Manager 1.5 and my Exchange emails are working again on my Gear 1.
Related
The Kies 3 don't have the option for sync with outlook. Anyone know how to sync note 3 with outlook? Please help. Thanks.
I have a case open with Samsung support in the UK about this.
They advise the Sync Tab in Kies 3 is missing, and that their software engineers are working on it, and that it will be installed in the future.
However support people generally know less than customers so I will believe it when I see it.
Meanwhile if anyone spots an updated version of Kies 3 internationally with this attached please advise.
The Note 3 doesn't work with Kies 2 which is annoying and asks for Kies 3, which I found on the Samsung UK website.
luckydragon said:
The Kies 3 don't have the option for sync with outlook. Anyone know how to sync note 3 with outlook? Please help. Thanks.
Click to expand...
Click to collapse
@ fonejacker - I'm with you on this mate....
So on top of the fact business users/travelers can no longer go outside their designated area...in my case Europe...and use a USA sim for example due to territory blocking...we cannot do a sync with Outlook using Kies 3....after just parting with £600 GBP for this phone its seems a bit much!
However as I have upgraded from a Note 1....the tech is awesome on Note 3 by comparison....I feel forced to accept these missing elements...
A statement from Samsung saying that 'not a lot people use this feature' is because those that used Outlook sync never complained it was missing!! lol
peace
Dok
Here ya go. This should do the trick.
http://androidforums.com/android-ap...id-without-3rd-party-app-exchange-server.html
same goes for S4
I was just offered an upgrade for my S4 to Android 4.3. I upgraded. When I tried to sync my calendar, I was told I needed to upgrade to Kies 3. I did and now I also cannot sync. I'm very disappointed in Samsung for this. I hope they fix it soon.
Update: I also cannot back up my phone. Backup does not back up in the order shown in the backup items list. I am able to get through Contacts, S Memos, S Planner, Videos, Music and Photos. Miscellaneous content files fails and Call log hangs forever. I tried disabling those last two and then it hung on something else instead.
Same issue with my S4
no help from Samsung customer service
I just called Samsung customer service in Singapore. They apologized a dozen times but have no information about when the "improvement" to Kies 3 will be ready so we can sync and backup again.
Any new updates on this? Not being able to sync the Note 3 with Outlook is a huge inconvenience.
Mine syncs with all of my exchange accounts.
CodeNameRedNeck said:
Mine syncs with all of my exchange accounts.
Click to expand...
Click to collapse
The problem is people using outlook not aways (I believe mostly not) upload their address book onto outlook.com because of security and privacy issues.
Johnny
KIES 3 synchro with contacts/calendar Outlook
Have big issue with the above. No alternative to get any synchro with contacts and calendar from Outlook as before. Does anybody knows when Samsung/Kies will have the alternative done with Kies 3 ?. If any other solution, please let me know.
Best regards
Pierre
[email protected] said:
Have big issue with the above. No alternative to get any synchro with contacts and calendar from Outlook as before. Does anybody knows when Samsung/Kies will have the alternative done with Kies 3 ?. If any other solution, please let me know.
Best regards
Pierre
Click to expand...
Click to collapse
Same for my Note-2 just upgraded to 4.3, I was requested to upgrade to version 3 and now have no Outlook synch...
how can somebody expect that in a professional word nobody uses Outlook and does not keep its Schedule and Contacts always in synch ?
KIES 3 synchro with contacts/calendar Outlook
bazbsg said:
I just called Samsung customer service in Singapore. They apologized a dozen times but have no information about when the "improvement" to Kies 3 will be ready so we can sync and backup again.
Click to expand...
Click to collapse
Any news from your side because this becomes very stupid to not have the possibility to synchronize anymore. I believed we were in the 21st, century ???
Pierre
Outlook problem
I have just upgraded my phone to 4.3 and Kies 3.0, and have just found out that I can no longer sync my phone with Outlook. I cant believe that Samsung could sell a premium product which is designed both for personal and business use without this important function. Has anyone found a solution, or this phone now redundant as a business tool?
Updated the gear to V700XXUAMMK7 and Gear Manager to 1.5.111394 and can no longer read my emails that come from my two exchange mail accounts. Could read the emails fine before the update. It now comes up with the following message...
The content of this email cannot be shown on the Gear for security reasons. For details, view this email on your mobile device.
The above appears with two buttons "Cancel" and "OK"
Does anyone know of a setting somewhere that would allow the these emails to be read?
archerks said:
Updated the gear to V700XXUAMMK7 and Gear Manager to 1.5.111394 and can no longer read my emails that come from my two exchange mail accounts. Could read the emails fine before the update. It now comes up with the following message...
The content of this email cannot be shown on the Gear for security reasons. For details, view this email on your mobile device.
The above appears with two buttons "Cancel" and "OK"
Does anyone know of a setting somewhere that would allow the these emails to be read?
Click to expand...
Click to collapse
Is this work email? Does your work enforce a pin lock? If yes, i suspect it is because of that - to prevent the contents being read by a third party.
If not that samsung have screwed up again
Or perhaps Knox related. You can always just flash the previous firmware to see if that repairs it...*as a matter of testing*.
Pin lock not required
ardsar said:
Is this work email? Does your work enforce a pin lock? If yes, i suspect it is because of that - to prevent the contents being read by a third party.
If not that samsung have screwed up again
Click to expand...
Click to collapse
No pin lock is enforced from our servers.
I just ran in to the same thing. And it's not on the Exchange side. I reverted back to earlier versions of Gear Manager and the Gear s/w. The Gear's useless to me without Exchange support.
---------- Post added at 10:03 AM ---------- Previous post was at 09:59 AM ----------
jonboyuk said:
Or perhaps Knox related. You can always just flash the previous firmware to see if that repairs it...*as a matter of testing*.
Click to expand...
Click to collapse
It's not KNOX related either. I had no issues with KNOX or Exchange pre-update nor now that I've reverted back. It's most likely something introduced in Gear Manager or one of its conduits.
could be because the update isn't for US? maybe your email thinks you're in the UK
Then by the sounds of it, it's an intentional move by Samsung for one reason or another. Well that or a **** up!
nccu_eagles said:
could be because the update isn't for US? maybe your email thinks you're in the UK
Click to expand...
Click to collapse
It could be a region check or that there's something in the s/w that checks that the Gear's CSC matches the CSC of the Gear's ROM. Although I have a Note 10.1 2014 that's using the same Exchange accounts and KNOX configuration and incoming e-mail was normal with the Gear on MK7. My 10.1-14 isn't from the U.S. and never had the Gear connected to it before. So I think that the files from the first time my Gear was set up on my N3 associated my Gear to the U.S. and using the UK ROM tripped some type of security flag. We can check our phones to see if their status is "official." Is there any way to check the Gear's status?
In the meantime I'm sticking with older versions of the s/w until someone else in the U.S. updates and can attest to Exchange working properly in the U.S.
Even if you don't upgrade firmware on Gear - Exchange mail is broken since latest Gear Manager update. I have AT&T Note 3 and Gear and started getting empty notifications with "view on device" button after the update for all exchange emails today.
Sent from my Nexus 7 using Tapatalk
the new gear manager also shuts ATN down every hour or 2 it seems. I just reverted back to the prev vers of gear manager and everything is back to normal
Doesn't the new Gear Manager update remove the need for ATN? I went in Gear Manager and was able to flip the switch for notifications from any application on the phone. I removed ATN as it would seem as a redundant application. Am I wrong about that assumption?
raiu said:
the new gear manager also shuts ATN down every hour or 2 it seems. I just reverted back to the prev vers of gear manager and everything is back to normal
Click to expand...
Click to collapse
cvondra said:
Doesn't the new Gear Manager update remove the need for ATN? I went in Gear Manager and was able to flip the switch for notifications from any application on the phone. I removed ATN as it would seem as a redundant application. Am I wrong about that assumption?
Click to expand...
Click to collapse
For those of you with the firmware update then yes you don't need atn. for those of us samsung forgot we still need ATN or GG
My Fix for Exchange emails
I set up forwarders in our Exchange servers to forward the exchange emails to my Gmail account. Now on the Gear I get my exchange emails through my Gmail account. On my Note 3 the emails show up in both places. The new notifications seem to show a lot more information than the old Email notifications.
I'm in the US, I installed the UK update with absolutely no issues. If you want to stay stock I say flash the new FW. You will love it. It can still be rooted etc.
raiu said:
For those of you with the firmware update then yes you don't need atn. for those of us samsung forgot we still need ATN or GG
Click to expand...
Click to collapse
Exchange
cvondra said:
I'm in the US, I installed the UK update with absolutely no issues. If you want to stay stock I say flash the new FW. You will love it. It can still be rooted etc.
Click to expand...
Click to collapse
I am stock in the US and email notifications from exchange do not display the content, only a message about security and use your phone to read.
Tempted to remove and add back my Exchange account to see if that works. Has anyone tried?
mhoepfin said:
Tempted to remove and add back my Exchange account to see if that works. Has anyone tried?
Click to expand...
Click to collapse
Yep. Didn't change anything. My Gear works fine on my 10.1-14 with MK7/1.5 but I get the security warning on my N3. They both use the Samsung mail client to connect to the same Exchange server using the exact same settings. The only difference is the 10.1-14 never had the Gear connected to it before and it has a Latin American CSC. I think the former is the issue as my N3 registered the Gear initially with one CSC and may have realized the same Gear was now on a different CSC. I'd bet hard resetting both the N3 and Gear would resolve the problem but I don't feel like spending the entire day rebuilding my phone. I may have to any way if the U.S. version of MK7 still has the problem when it's released.
Does exchange mail work with an alternate app like Touchdown?
Sent from my SM-N900V using xda app-developers app
Same problem I am having. No exchange email other than a notification. The text if the message is missing. I am stock US
Sent from my SM-N900P using XDA Premium HD app
I updated mine too and now it doesn't show content :/ Maybe cause I have a PIN enabled?
Any ideas?
nascar24usa said:
Any ideas?
Click to expand...
Click to collapse
You have an Android device that supports the Gear, the latest Gear Manager, Latest Gear Firmware MK7, have Gmail notifications turned on Gmail Notifications will work.
Yes
AstroDigital said:
You have an Android device that supports the Gear, the latest Gear Manager, Latest Gear Firmware MK7, have Gmail notifications turned on Gmail Notifications will work.
Click to expand...
Click to collapse
Yes to all. Note 3, latest gear manager, 1.511304, firmware MK7 I flashed (in U.S.), Gmail box checked in more notifications. Exchange works only in that it notifies an email won't read, as we know (broken)
nascar24usa said:
Yes to all. Note 3, latest gear manager, 1.511304, firmware MK7 I flashed (in U.S.), Gmail box checked in more notifications. Exchange works only in that it notifies an email won't read, as we know (broken)
Click to expand...
Click to collapse
You can always try and open another thread.
For me I have stock firmware on my unrooted Note 3, UK MK7 firmware (was never offered to Canadians.) Gear is unrooted stock, the latest Gear Manager. Selected in the Gear Manager additional notifications, then selected Gmail and I get notifications.
So I upgraded my Gear to Tizen and installed the latest gear manager on my note 3. All notifications are set properly afaik.
However, when I receive email I never get notifications on my gear. I get calendar alerts fine. I have multiple email accounts including Gmail and exchange.
Is this functionality broke? Any way to get this working?
Anyone? I reset my gear this morning and added it back to my phone. Emails were flowing for all of maybe... 10 minutes including exchange. Then they just stopped again.
They show in the notifications piece of my Gear, but I don't get the alert/preview.
Theres not a single person in here that uses exchange email and has similar issues on their gear?
Hi there.
I'm just about to prolong my contract with my provider. they have a nice package offer Note 4 + Gear S.
I seen many videos of the watch but still not sure so I thought I ask.
My IBM work mail comes on the note in the form of a separate auction the IBM traveler. It's a mailbox on its own and not connected / integrated on the email app that comes with the phone. Same goes for the calendar a stand alone app its ifs the phoned calendar app.
My concern is since these are standalone I will not get any of the IBM calendar and Mail notifications coming through my gear S?
Am I assuming correct or this will work and if so how?
Regards Laz
Lazarini said:
Hi there.
I'm just about to prolong my contract with my provider. they have a nice package offer Note 4 + Gear S.
I seen many videos of the watch but still not sure so I thought I ask.
My IBM work mail comes on the note in the form of a separate auction the IBM traveler. It's a mailbox on its own and not connected / integrated on the email app that comes with the phone. Same goes for the calendar a stand alone app its ifs the phoned calendar app.
My concern is since these are standalone I will not get any of the IBM calendar and Mail notifications coming through my gear S?
Am I assuming correct or this will work and if so how?
Regards Laz
Click to expand...
Click to collapse
You should be able to forward Lotus Notes Calendar and Email notifications to your watch. Gear Manager allows you to forward notifications from any app (IBM Traveler is also in the list).
But, you will definitely not be able to access email or calendar details on your watch. I use AweSync to replicate my Lotus calendar with a Google account. This way, I can see all of my appointments and details on the watch.
kociubin said:
You should be able to forward Lotus Notes Calendar and Email notifications to your watch. Gear Manager allows you to forward notifications from any app (IBM Traveler is also in the list).
But, you will definitely not be able to access email or calendar details on your watch. I use AweSync to replicate my Lotus calendar with a Google account. This way, I can see all of my appointments and details on the watch.
Click to expand...
Click to collapse
Hi first Thx for your response. Much appreciated.
So let me see if I get this right. When u say notification what / how does this work, say I get an email and the watch pops up an alert saying 1 new mail in traveler or new traveler upcoming meeting alert but no details to the 2?
So like not even sender or subject etc. but just a very primitive way of notification.
If that's so when it comes to traveler usage is poor to say the least.
Laz