xperia z flaps - Xperia Z Q&A, Help & Troubleshooting

just a new xperia z.... already ordered its charging dock so that it will not always open close the flaps during use time...
but now... the usb port flap popping and opens itself is this usual and normal issue as others or only me? wtf!!!!
whats happening to thiss..... pls responce anyone... tnx....

shodenskie said:
just a new xperia z.... already ordered its charging dock so that it will not always open close the flaps during use time...
but now... the usb port flap popping and opens itself is this usual and normal issue as others or only me? wtf!!!!
whats happening to thiss..... pls responce anyone... tnx....
Click to expand...
Click to collapse
If flaps are lose, then its not normal.. Your waterproof feature is compromised.. U have to get em replaced in service center, but no warranty for that.. U have to pay.. It costs like 1200rs in India.. They replace all the flaps.. Price depends on the region though.. Good luck with the flaps.. Also one more suggestion.. Use a bluetooth headset, dont open flaps at all.. Keep it safe.. Be gentle if u open.. Use Airstream to connect to PC's.. Use charging dock u bought..
Sent from tOrNadO™

Try cleaning the rubber. And don't blend the flap
Sent from my MT11a using XDA Premium 4 mobile app

Is it possible you're somehow pressing on the glass surfaces and the air pressure is making the flap pop out?

Don MC said:
Is it possible you're somehow pressing on the glass surfaces and the air pressure is making the flap pop out?
Click to expand...
Click to collapse
No.
The flaps routinely handle the pressure due to the normal daily variations of the atmospheric pressure, and due to the temperature variations. Both are much stronger than that what you would get from pressing onto the glass. Yet I bet that any of those are smaller than the mechanical force of the rubber friction that prevents the flaps from falling out when you simply tap on the side.

I had the same problem with them, one was opening itself and the other one has ripped rubber and they replaced the flaps under warranty
Sent from my C6603 using XDA Premium 4 mobile app

Geeeee what a big issue im so dsspointed if i were knew this will happn i wont buy dis... Flaps nver been abused to open coz i used chrgng.dck amd i.usd blutooth nfc headphones... Wtf is wrong with this... Damn this is ****
Sent from my C6603 using xda app-developers app

shodenskie said:
just a new xperia z.... already ordered its charging dock so that it will not always open close the flaps during use time...
but now... the usb port flap popping and opens itself is this usual and normal issue as others or only me? wtf!!!!
whats happening to thiss..... pls responce anyone... tnx....
Click to expand...
Click to collapse
Try to clean the rubber (the flap and inside) with a toothpick, do it gently, unless you want it to get worse, that's what I've been doing with my xz.
---------- Post added at 04:33 PM ---------- Previous post was at 04:30 PM ----------
tOrNadO™ said:
If flaps are lose, then its not normal.. Your waterproof feature is compromised.. U have to get em replaced in service center, but no warranty for that.. U have to pay.. It costs like 1200rs in India.. They replace all the flaps.. Price depends on the region though.. Good luck with the flaps.. Also one more suggestion.. Use a bluetooth headset, dont open flaps at all.. Keep it safe.. Be gentle if u open.. Use Airstream to connect to PC's.. Use charging dock u bought..
Sent from tOrNadO™
Click to expand...
Click to collapse
what's the point of buying a phone when you don't use all of its features, sooner or later you're going to have it broken though.
I'm just sayin' my opinion, no hard feelin' mate :highfive:

Sent from my C6603 using xda app-developers app

Yahhh.i agree whats the use.of its feature.if.it qont be use... Flaps ment tobe dmge even.not in use... Wtf..
Sent from my C6603 using xda app-developers app

rer3 said:
what's the point of buying a phone when you don't use all of its features, sooner or later you're going to have it broken though.
I'm just sayin' my opinion, no hard feelin' mate :highfive:
Click to expand...
Click to collapse
I just posted an alternative.. I just told him about the 2nd way of using the same features, which makes easy without any wires and also gives the phone a better durability.. That's all.. No features are excluded here.. Its just few of those tricks we can use as an alternative to maintain the phone neat and don't let it wear off... Although i would like the old fashion using cable to connect to PC..

tOrNadO™ said:
If flaps are lose, then its not normal.. Your waterproof feature is compromised.. U have to get em replaced in service center, but no warranty for that.. U have to pay.. It costs like 1200rs in India.. They replace all the flaps..
Click to expand...
Click to collapse
Flaps are not covered under warranty but since the phone is brand new, this falls under defective/manufacturing error category.
@OP: Don't repair your phone. Take it back and demand a replacement as you clearly got a defective unit. They are not supposed to be loose, therefore if they are, it means there's a manufacturing defect.

Never had a problem with my flaps. Open and close them every day.
Sent from my C6603 using Tapatalk

replacing the flaps yourself costs total 10€ and is done kinda quick.
Gesendet von meinem Nexus 5 mit Tapatalk

i saw reviews and i saw peoples comments.... xperia z is old and the z1 is a bit newer...
some says it is still good to use the Z than z1 because its allmost same only diffirence in camera...
and i saw net sales Z is still higher demand than Z1....
but....
why is it Z is stocked up on 4.3... no any news?

shodenskie said:
i saw reviews and i saw peoples comments.... xperia z is old and the z1 is a bit newer...
some says it is still good to use the Z than z1 because its allmost same only diffirence in camera...
and i saw net sales Z is still higher demand than Z1....
but....
why is it Z is stocked up on 4.3... no any news?
Click to expand...
Click to collapse
Even though this is OT, i'm gonna reply. 4.4 is coming to our devices in Q2 (may), so we are really close. You can find 4.4 leak in android development forum.

The flaps are cheap, you can buy them yourself if you really have to (no warranty?), even the detector-strips can be bought for the Xperia Z and Z1, in case you are a heavy sweat(er) (not sure if that word exists but anyways :silly

The skill to replace the Xperia z flaps
The video about how to replace the sony xperia z flaps will help you.

luluchambler said:
The flaps are cheap, you can buy them yourself if you really have to (no warranty?), even the detector-strips can be bought for the Xperia Z and Z1, in case you are a heavy sweat(er) (not sure if that word exists but anyways :silly
Click to expand...
Click to collapse
Can you give me a link where to buy the detector-strips?
Thx in advance,
David
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gedhe said:
Can you give me a link where to buy the detector-strips?
Thx in advance,
David
Gesendet von meinem C6603 mit Tapatalk
Click to expand...
Click to collapse
What's the detector-strips?

Related

Rubber around charging port cover coming off

Guess this isn't covered by the warranty? How do I put it back? Glue?
I have the same problem but near the earphones jack... Going to experiment with super glue just to get the rubber back in place... No sony warranty doesn't cover it plus they'll charge you for the cover and labor
Sent from my C6603 using xda app-developers app
How could they not cover it??
Sent from my C6602 using Tapatalk 4
---------- Post added at 02:37 PM ---------- Previous post was at 02:28 PM ----------
Ereckson said:
I have the same problem but near the earphones jack... Going to experiment with super glue just to get the rubber back in place... No sony warranty doesn't cover it plus they'll charge you for the cover and labor
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
How could u say that it diesnt comes under warranty?? Any deffect if found they should service it or replace it without any charges...i too have this prblm and i dont even have the rubber piece..i m gonna go today to the service centre.
Sent from my C6602 using Tapatalk 4
Ame123 said:
How could they not cover it??
Sent from my C6602 using Tapatalk 4
---------- Post added at 02:37 PM ---------- Previous post was at 02:28 PM ----------
How could u say that it diesnt comes under warranty?? Any deffect if found they should service it or replace it without any charges...i too have this prblm and i dont even have the rubber piece..i m gonna go today to the service centre.
Sent from my C6602 using Tapatalk 4
Click to expand...
Click to collapse
That's the problem right there. The rubber piece has been torn off due to excessive use. i just noticed a piece of rubber is missing on my phone too and Sony isn't going to cover physical damage cause by negligence of the owner. In short, we're to blame for not taking adequate care of the flaps. Anyway, good luck and do tell me if they get it fixed for you. Sony India refused.
Ereckson said:
That's the problem right there. The rubber piece has been torn off due to excessive use. i just noticed a piece of rubber is missing on my phone too and Sony isn't going to cover physical damage cause by negligence of the owner. In short, we're to blame for not taking adequate care of the flaps. Anyway, good luck and do tell me if they get it fixed for you. Sony India refused.
Click to expand...
Click to collapse
Also i am from india..hearing u i think they will not replace it for me too :'( :'( .do u know how much they will charge for replacing it? Becoz i dnt have the rubber piece to stick it back
Sent from my C6602 using Tapatalk 4
Ame123 said:
Also i am from india..hearing u i think they will not replace it for me too :'( :'( .do u know how much they will charge for replacing it? Becoz i dnt have the rubber piece to stick it back
Sent from my C6602 using Tapatalk 4
Click to expand...
Click to collapse
Neither do i. BTW your phone isn't water resistant anymore until you get that fixed. I had a little water seep through that's when i found out that the rubber is coming of.
Edit: Just to clarify things, i asked if mine would be taken under warranty and they said no. I didn't ask how much it would cost. There's a chance that they might just replace the rubber instead of the entire flap, hopefully, so try your luck.
Why not source your own from somewhere like here:
http://rounded.com/xperia-z-l36h/?sl=EN#ty;pagination_contents;/xperia-z-l36h/page-2/?sl=EN
Phil
Ereckson said:
I have the same problem but near the earphones jack... Going to experiment with super glue just to get the rubber back in place... No sony warranty doesn't cover it plus they'll charge you for the cover and labor
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
I called sony today and the idiot guy said me that we cannot replace the part as it is a waterproof phone..so what should i do now?? :''(
Sent from my C6602 using Tapatalk 4
philje123 said:
Why not source your own from somewhere like here:
http://rounded.com/xperia-z-l36h/?sl=EN#ty;pagination_contents;/xperia-z-l36h/page-2/?sl=EN
Phil
Click to expand...
Click to collapse
That's great, but how are we supposed to replace the flap when we can get the dam thing to open..
Ereckson said:
That's great, but how are we supposed to replace the flap when we can get the dam thing to open..
Click to expand...
Click to collapse
I am just crying here :'( i really pissed of..how can they say that they cannot replace that :'( any help plzzz
Sent from my C6602 using Tapatalk 4
I spoke to Sony UK around a month ago as my headphone flap is missing its rubber seal. No luck, these are apparently 'sacrificial' and aren't covered under warranty for ANY defect or damage in normal use.
Sucks to be us right now.
Kirkymole said:
I spoke to Sony UK around a month ago as my headphone flap is missing its rubber seal. No luck, these are apparently 'sacrificial' and aren't covered under warranty for ANY defect or damage in normal use.
Sucks to be us right now.
Click to expand...
Click to collapse
Absolutely...we finally we have a unwaterproofed phone which looks ugly without the rubber seal on the flap and a old hardware as well..:''(
Sent from my C6602 using Tapatalk 4
Hello everybody,
i have a question also to all rubber seals .Xperia Z is now like 6 month old how is the qualtiy and the snapping until now. Does it become a bad snapping feeling?
The reason why iam asking is that i want to buy maybe the Xperia Z Ultra and want to be sure that the qualtiy of the rubber seal is good.
Any luck getting it fixed guys
Mine just got torn of overnight.....i left my phone beside my bed charging it next thing you know i just cant seem to get it to lock in place then i saw the rubber piece got removed(the phone is just 1 month old)....luckily i found it and tried gluing it back but the piece got torn of so a bit of bad luck there.Any chnace the service centere could fix it i dont mind paying though (xperia z ultra)
the flap pulls right out. so just buy a new one online and pull the old one out
done, much better than spending a good chunk at a service center. and it's not like they could tell you did it so you'll still have warranty
sacredsoul said:
Guess this isn't covered by the warranty? How do I put it back? Glue?
Click to expand...
Click to collapse
hey my friend also have this problem before he used his mobile only 4 month then he change port charging cover from warrenty free of charge they just change rubber :_
Kirkymole said:
I spoke to Sony UK around a month ago as my headphone flap is missing its rubber seal. No luck, these are apparently 'sacrificial' and aren't covered under warranty for ANY defect or damage in normal use.
Sucks to be us right now.
Click to expand...
Click to collapse
Sacrificial? I guess that means we can easily source a replacement seal.
WTF...
How hard is it to replace the flaps? And anyone have a source? My problem one is the charging one, as obviously that gets opened and bloody closed daily.
The flaps are really a poor design. My only physical complaint on the phone.
---------- Post added at 11:39 AM ---------- Previous post was at 11:24 AM ----------
ooohhaaahh said:
the flap pulls right out. so just buy a new one online and pull the old one out
done, much better than spending a good chunk at a service center. and it's not like they could tell you did it so you'll still have warranty
Click to expand...
Click to collapse
They pull out? Have you done this, or read of it being done this way? Everything I keep seeing indicates the rear needs removal for it.
Looking at the pics I've seen though, they should be able to be installed with them in place, but it'd be touch and go pulling it out without snapping it. If you had a really fine micro "slim-jim" type tool you might be able to push it down the hole and trip any clasp.
I also guess even if it did break, you could install the replacement without the thether... It probably would work better without, you'd just have to not lose them... I mean having them flapping when open is irritating, and probably the reason the rubber seals are damaged. In fact, looking at my phone now while it is charging, I can see that the rubber seal when open is physically touching the USB cable. Bad bad design...
Cheers
Mobe1969 said:
Sacrificial? I guess that means we can easily source a replacement seal.
WTF...
How hard is it to replace the flaps? And anyone have a source? My problem one is the charging one, as obviously that gets opened and bloody closed daily.
The flaps are really a poor design. My only physical complaint on the phone.
---------- Post added at 11:39 AM ---------- Previous post was at 11:24 AM ----------
They pull out? Have you done this, or read of it being done this way? Everything I keep seeing indicates the rear needs removal for it.
Looking at the pics I've seen though, they should be able to be installed with them in place, but it'd be touch and go pulling it out without snapping it. If you had a really fine micro "slim-jim" type tool you might be able to push it down the hole and trip any clasp.
I also guess even if it did break, you could install the replacement without the thether... It probably would work better without, you'd just have to not lose them... I mean having them flapping when open is irritating, and probably the reason the rubber seals are damaged. In fact, looking at my phone now while it is charging, I can see that the rubber seal when open is physically touching the USB cable. Bad bad design...
Cheers
Click to expand...
Click to collapse
the flaps are easy to replace. i did it.
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Tommy-Geenexus said:
the flaps are easy to replace. i did it.
Gesendet von meinem C6603 mit Tapatalk
Click to expand...
Click to collapse
Care to share how?
Mobe1969 said:
Care to share how?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=48941112
i described it there, hope it helps.
Gesendet von meinem C6603 mit Tapatalk

The usb cover problem

I bought Xperia zr a few days back...I think there is a problem with the usb cover...it just comes out automatically sometimes....does anyone else have this problem ??
Sent from my C5503 using xda app-developers app
You mean the back panel? If Yes then your panel clamps might be damaged
Nope......m talking abt the flap
Sent from my C5503 using xda app-developers app
The flaps work fine for me about 1 month usage.
But I do see a lot of people complaining about flaps loose in the forum.
CressKH said:
The flaps work fine for me about 1 month usage.
But I do see a lot of people complaining about flaps loose in the forum.
Click to expand...
Click to collapse
Some people speak about the same symptom to the flaps wearing out: they start to open by themselves. Mine did that exactly 3 minutes after I did a water test on it. It started to come out by itself but it did that only once. I now have the charging dock so I don't open mine anymore. The key question is: can these flaps be replaced? The Xperia Z users can buy spare flaps on a website but to this date nobody has actually replaced his/her flap so we don't know how exactly it can be done.
me too
my flaps are loose too with barely 1 month. Ive been looking for answers to this for about more than a week and found nothing so far other that ''send it to a sony service center'' -_- this is ridiculous! cant even put it underwater anymore! this is the last time sony receives a single dolar from me
Open the flap and clean the rim of the opening where the usb connection is and the rubber plug on flap. They will get oil and grime in there making it impossible to stay closed. It works for me. Just keep it clean and you will be fine.
ok
SocalTeknique said:
Open the flap and clean the rim of the opening where the usb connection is and the rubber plug on flap. They will get oil and grime in there making it impossible to stay closed. It works for me. Just keep it clean and you will be fine.
Click to expand...
Click to collapse
How exactly did you clean this? All my attemps to do it fail miserably
zytres said:
How exactly did you clean this? All my attemps to do it fail miserably
Click to expand...
Click to collapse
I usually wash my hands and use the damp towel to clean it. Also push the little clips outward gently.
Sent from my C5502 using Tapatalk 2
No problems for me for month and a half now and im charging and listening music often. no water problems tho
I charge daily so have to open the flaps and till now, not a single issue.
effective said:
No problems for me for month and a half now and im charging and listening music often. no water problems tho
Click to expand...
Click to collapse
Same here. But I'm gentle with my flaps. I ordered a third party dock that supposedly charges without taking my cover off so I won't stress out the flaps
Sent from my C5502 using Tapatalk 2
SocalTeknique said:
I ordered a third party dock that supposedly charges without taking my cover off so I won't stress out the flaps
Click to expand...
Click to collapse
Which one would that be? Thanks
Sent from my C5503 using Tapatalk 2
dsa88 said:
Which one would that be? Thanks
Sent from my C5503 using Tapatalk 2
Click to expand...
Click to collapse
Here you go.
http://www.ebay.com/itm/321201398269
I should be receiving it soon and I'll post a mini review.
Sent from my C5502 using Tapatalk 2
OK now my little cover is really getting on my nerves It doesn't want to stay put anymore!!!!! Im about to rip it off! Screw waterproofness and screew Sony's crappy quality control!
Sent from my C5502 using Tapatalk 2

Crooked phone

Hello, on another forum I found such a case :
http://screenshooter.net/1584601/veayras
http://screenshooter.net/1584601/atalksx
http://screenshooter.net/1584601/ddrofvu
http://screenshooter.net/1584601/okybuai
At the forum posted that phone normally working. Sony refused to guarantee
What to do with this? I have new phone and can I put my phone in pants pocket ?
Its link to polish forum: http://forum.android.com.pl/f867/krzywy-telefon-dosa-ownie-352418/
I dont understand the problem.. Perhaps you can share some more info since I cant read polish..
My problem: I dont know whether this is a defect in the model, and I'm afraid that it is going to happen with my phone. It is a strange phenomenon.
What is the defect. Like I said I cant read a thing on that website
Can you use google translate? I cant say this better ;(. For me defect this phone is "easy to bend" sorry for language.
Holy cow that's a serious issue if that happens when just in your pocket.
I carry mine only in my pocket too, no case, and its perfectly fine.
Can you post some pics with the phone face down, I would like to see how big the gap is.
Sent from my C5303 using XDA Premium 4 mobile app
Its not my phone, the difference is about 3mm
How on earth is that possible. A phone that has bend?
I dont know what to do with this phone
Why is did not repaired yet? You cant work with this phone like this?
That is not a normal defect. Return to Sony for Repair or swap. You must wear really tight pants for that to bend
Sent from my C5303 using Tapatalk
zolaisugly said:
That is not a normal defect. Return to Sony for Repair or swap. You must wear really tight pants for that to bend
Sent from my C5303 using Tapatalk
Click to expand...
Click to collapse
I don't think it's that the pants were tight, something's wrong with the aluminium I guess. This really don't look good at all..
OK now I'm paranoid, my phone has a slight rock when it's face down on a flat surface. The movement less than a millimetre, so I hope that's just a natural manufacturing variance...
First time in my life I see a Xperia Phone curved!
You better get it to sony center!
no aluminium body can bend just like that if we keep phone in pockets
this is manufacturing defect
is it brought with warranty or without warranty??
because when i got one without warranty, i paid less but it has some serious defects on its body!!
I hope Xperia SP doesn't earn the nickname banana phone.
Of maybe it is Sony showing Samsung and LG how a real curved phone should be?

[Q] Are my port covers failing?

I'm noticing that my charging port cover is starting to have some issues staying closed. Sometimes it pops up unless I close it in a particular matter. Just wondering if this is something I should be concerned about regarding this phone's ability to be waterproof. Does this happen with all models overtime (Only been 2 months!) and will replacing them compromise the IPX58 certification in any way. I'm kinda disappointed i'm having this issue so soon.
Absolutely you should be worry about it because this can compromise the water resistant option. Is the first time I hear about that so probably not happen to everyone. Check if the rubber inside is not pinch or something like that. Anyway this will not help so you should go tho the store and ask if is covered by warranty, do not panic, even if is not the flaps are cheap and even if you will have pay for it, will be few back only, i know is not fair but ask them first.
braveally said:
I'm noticing that my charging port cover is starting to have some issues staying closed. Sometimes it pops up unless I close it in a particular matter. Just wondering if this is something I should be concerned about regarding this phone's ability to be waterproof. Does this happen with all models overtime (Only been 2 months!) and will replacing them compromise the IPX58 certification in any way. I'm kinda disappointed i'm having this issue so soon.
Click to expand...
Click to collapse
I have this issue, took it to a sony store for the technician to look at it and the final veredict is...not waterproof anymore
Sent from my C6906 using Tapatalk
negrobembon said:
I have this issue, took it to a sony store for the technician to look at it and the final veredict is...not waterproof anymore
Click to expand...
Click to collapse
Well, they said so but why you did not replaced the faulty flap?
eclyptos said:
Well, they said so but why you did not replaced the faulty flap?
Click to expand...
Click to collapse
Tried to, but they said it wasnt available
Sent from my C6906 using Tapatalk
Have you tried speaking to your network? They may be able to send it off themselves.
Mybe it's only a littledirty with dust and some oil, try to clean it a bit, it helped people with XZ and XZR
Sent from my C6903 using Tapatalk
negrobembon said:
Tried to, but they said it wasnt available
Click to expand...
Click to collapse
Look like an excuse, you can buy flaps on eBay and they don't have stock one? Hmmm...
shteren said:
Mybe it's only a littledirty with dust and some oil, try to clean it a bit, it helped people with XZ and XZR
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
There's an idea, i'm gonna see if I can find some instructions on doing so.
braveally said:
There's an idea, i'm gonna see if I can find some instructions on doing so.
Click to expand...
Click to collapse
Easy, you don't have to open even the phone to replace them, just pull out the flap from the small hole, be careful to do not cut it so no pieces will stuck inside and then if you get the new flap with a toothpick you put it in.
EDIT: Sorry, I was thinking you want to replace them and not oil them! My Bad! :angel:
..but you can do it in the same way.

What happens when you need to replace battery yourself? Lose water resistance?

Ok so I know you can replace the battery and know the process. But my question is, will it get rid of the water resistance? I know the tutorials say you can use adhesive tape or whatever but that doesn't really GUARANTEE it 100%.....
Theoretically if your warranty is out, can you ask sony to change it to a new one? And if so how much would it be?
This is my only concern with Xperia and all the other phones that have non removable batterys... this one is different because it's water resistance
It's best to go to Sony and to tell them to give you new one.
Less painfull, easier, and you will have phone in perfect condition.
Sent from my C6903 using XDA Free mobile app
electrash said:
It's best to go to Sony and to tell them to give you new one.
Less painfull, easier, and you will have phone in perfect condition.
Sent from my C6903 using XDA Free mobile app
Click to expand...
Click to collapse
How much would that cost? and do they have a lifetime warranty? I thought it was usually only one year
It will be one year I think. But by now, your port covers will be weeping water anyway, so maybe fix it yourself? The port covers normally fail from being opened and closed. So if you ask Sony to do it, get a new set of port covers too. False economy if you don`t. Or do it yourself and screw the water resistance...

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