Hi guys of xda!! I am jumping off from Symbian OS to Android! Bought myself a second-hand One for 300$ and I love the build quality, Boom Sound and all that!
However, it appears that I have been somewhat cheated by the previous owner, he's told me that it has a remainder of 3 month warranty left with HTC, but it expires next month. :X So I kinda have to look around my phone to see if there are any issues that I can highlight on when I send it (please do tell me if the problems I am about to mention are worth sending to HTC and leave me without a working phone for weeks)
Current issues I am encountering are:
1) It LAGS when playing games, watching Youtube and using the Facebook app, I am unsure if this is normal, but from what I see on the reviews, it should be close to buttery smooth, right? Come on, I didn't think the frame rate would drop to (roughly 20 fps?) on Jetpack Joyride! It just keeps stuttering! D:
2) I have triple checked with the previous owner on the rear camera issue on whether it'd have the tint problems, he had informed me that he had already gotten it fixed, which I believe it is. HOWEVER it did not occur to me to check the front-facing camera.. here's how the front-facing camera looks like (please forgive me if I am violating any image size limit on this forums. :\).
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
It is WAY worse in lower-light, really, really RED. Tried Googling about, not much complaints on the red tint on the FRONT camera, should I get it fixed with HTC? Tried fiddling with the settings, doesn't change much, red tints are still present, is that normal?
3) Err, don't think there's any more other than the issues highlighted above, could you please suggest me to check on any common issues that I might have left out? So that I may request for a warranty-covered repair.
P/S: The lags and red tints are present no matter the phone's temperature, I've tried it in both coldness and warmth.
I have not attempted on rooting the phone or anything at all, here are the versions:
Android 4.4.2
HTC Sense 5.5
Software Number 4.20.707.6
HTC SDK API level 5.69
Kernel Ver. 3.4.10-g499e571
[email protected] #1 (uhhh HELP! is this phone rooted? Because I see the word root in the kernel! Just noticed this omgomg)
Baseband version 4A.23.3263.28_10.38r.1157.04L
Browser version Webkit/534.30
Click to expand...
Click to collapse
Also to note: When I booted this phone for the first time, there was a welcome page to set up and things, and the camera image count was from 0001, but it came with an extra app called Wechat (it's a popular Whatsapp alternative here in Malaysia) I am unsure if the phone has been factory reset before it was handed to me, because if it was, I don't think resetting it again would help much, right?
Thank you so much for your time! Would really appreciate any help I could get! :laugh:
You can try to factory reset the phone and see if the lag is still there. Both my htc ones have red front camera in low light. You can't tell if your phone is rooted that way. My phone is also not rooted and shows [email protected] Check if there is supersu app installed, if there is that means its rooted
darksnoopy said:
You can try to factory reset the phone and see if the lag is still there. Both my htc ones have red front camera in low light. You can't tell if your phone is rooted that way. My phone is also not rooted and shows [email protected] Check if there is supersu app installed, if there is that means its rooted
Click to expand...
Click to collapse
hello snoopy! May I ask if there is a way for me to backup my apps and settings into my laptop before I attempt a factory reset? Would HTC Sync be enough? I do not see any supersu app installed. Thank you!
About the red tint issue, I have actually compared this with my friend's HTC One as well, real time, his did not have any form of red tint whatsoever.. kinda worries me.
kuzumitaiga said:
hello snoopy! May I ask if there is a way for me to backup my apps and settings into my laptop before I attempt a factory reset? Would HTC Sync be enough? I do not see any supersu app installed. Thank you!
About the red tint issue, I have actually compared this with my friend's HTC One as well, real time, his did not have any form of red tint whatsoever.. kinda worries me.
Click to expand...
Click to collapse
Use HTC Backup. Just do a backup before you factory reset, then when you're setting up the phone again, just choose the "restore from a backup" instead of starting fresh.
The red tint issue is just really random and you either have it or not. There really is nothing you can do about it other than talk with HTC and get a replacement.
aooga said:
Use HTC Backup. Just do a backup before you factory reset, then when you're setting up the phone again, just choose the "restore from a backup" instead of starting fresh.
The red tint issue is just really random and you either have it or not. There really is nothing you can do about it other than talk with HTC and get a replacement.
Click to expand...
Click to collapse
I'm back, done the factory reset and attempted to play a game of Jetpack Joyride (no idea of other game I could test on) before restoring, still the same performance issues, stutters every five seconds or so, hard to not notice, is this normal?
kuzumitaiga said:
I'm back, done the factory reset and attempted to play a game of Jetpack Joyride (no idea of other game I could test on) before restoring, still the same performance issues, stutters every five seconds or so, hard to not notice, is this normal?
Click to expand...
Click to collapse
No it shouldn't lag.
aooga said:
No it shouldn't lag.
Click to expand...
Click to collapse
hmm.. is there even a chance for this to be a manufacturer's defect on the hardware that is causing the inconsistent frame rates, in your opinion?
kuzumitaiga said:
hmm.. is there even a chance for this to be a manufacturer's defect on the hardware that is causing the inconsistent frame rates, in your opinion?
Click to expand...
Click to collapse
Try to run a benchmark and compare it with the results from other users
darksnoopy said:
Try to run a benchmark and compare it with the results from other users
Click to expand...
Click to collapse
been doing so in the past minute.
Pi in 140, 141 average. Now downloading AnTuTu, is there a benchmark app that you'd like me to test out on?
EDIT: AnTuTu score: 28403
kuzumitaiga said:
been doing so in the past minute.
Pi in 140, 141 average. Now downloading AnTuTu, is there a benchmark app that you'd like me to test out on?
Click to expand...
Click to collapse
Antutu is ok, i am testing it now and i got 28403
darksnoopy said:
Antutu is ok, i am testing it now and i got 28403
Click to expand...
Click to collapse
attached the screenshot in the previous post, that's odd, our numbers are exactly the same, is that common?
kuzumitaiga said:
attached the screenshot in the previous post, that's odd, our numbers are exactly the same, is that common?
Click to expand...
Click to collapse
It's not common, but it can happen. This is what I got and my phone doesn't lag at all. 20291 in antutu. Benchmarks are totally useless.
aooga said:
It's not common, but it can happen. This is what I got and my phone doesn't lag at all. 20291 in antutu. Benchmarks are totally useless.
Click to expand...
Click to collapse
hmmm... this is odd.. is there another way, in your opinion that you think would assist in this? thanks
kuzumitaiga said:
hmmm... this is odd.. is there another way, in your opinion that you think would assist in this? thanks
Click to expand...
Click to collapse
Try a different ROM maybe? All HTC ones should perform almost exactly the same.
Sent from my Nexus 7 using Tapatalk
aooga said:
Try a different ROM maybe? All HTC ones should perform almost exactly the same.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
sorry, i think this is a stupid question, but wouldn't changing ROM be considered as rooting? or requiring a root? That would ultimately void the warranty right?
aooga said:
Try a different ROM maybe? All HTC ones should perform almost exactly the same.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
urgh.. don't even know if it's actually just my eyes playing tricks on me or what.. the lag issues are only when playing games, ALL games. Home screens and stuff are just too smooth.
kuzumitaiga said:
sorry, i think this is a stupid question, but wouldn't changing ROM be considered as rooting? or requiring a root? That would ultimately void the warranty right?
Click to expand...
Click to collapse
That's a tricky question. If your phone has a hardware defect, I don't think HTC can legally get out of honoring the warranty (but I'm not sure). The problem is, if you've rooted, it will be much harder for you to argue that it definitely is a hardware defect. I would have it serviced if you can get warranty service. And BTW, on my phone (rooted, custom ROM), Jetpack Joyride has occasional frames of lag (mostly in the beginning of the level), but gameplay seems smooth after that.
kuzumitaiga said:
sorry, i think this is a stupid question, but wouldn't changing ROM be considered as rooting? or requiring a root? That would ultimately void the warranty right?
Click to expand...
Click to collapse
You can always relock the bootloader and remove all traces of you rooting it. (S off).
As the other guy said, if there really is a problem, I would get it replaced now.
Sent from my HTC One using Tapatalk
Related
OK so last night I was running aokp and flashed fauxs new test kernel everything was running great I oced the phone to 1.8 and fired up CPU master free made sure everything was good then went into antutu then out of nowhere there was a quick flash and my phone was lifeless. Now this freaked me out because I have never seen nothing like this phone usually just will reboot if oced to high or whatever ....and I have been doing this phone thing for awhile so battery was charged also ....now phone would not turn back on and the only life I could get out of it was a red blinking light when connecting charger or comp. And I managed to get into download mode but this download mode I have never seen before....maybe lg version? Idk . the red light reminded me of xboxs red eye of death. I had nothing but a red blinking light would not power on with any key combo at all. I even let it sit on charger and nothing . I just wanted to make u guys aware of this maybe it was a weird hardware failure but it sucks to know that this could possibly happen. Here are a few pics I grabbed
Red light
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The download mode I've never seen before weird thing is when I connected to comp it did nothing I even checked Odin
can you get to fastboot? Hold both volumes and power on. If so, flash stock rom again
Another way to try to get to fastboot is to plug in and then hold both volumes
Odin is a Samsung application.
Sent from my Galaxy Nexus using xda app-developers app
Why the f you need to OC it to 1.8? Nonsense to me. If the phone bricks, you deserve a new paperweight.
So you overclocked the CPU with a test Kernel and now you are wondering why you maybe fried it?
Btw. for what exactly do you need those 1.8Ghz x 4 on a phone that is more than fast for everything?
Testraindrop said:
So you overclocked the CPU with a test Kernel and now you are wondering why you maybe fried it?
Btw. for what exactly do you need those 1.8Ghz x 4 on a phone that is more than fast for everything?
Click to expand...
Click to collapse
This kills me... Ruin your phone by doing something stupid and you do not deserve a replacement.
sent via xda premium with nexus 7
this.
Odin is used only for samsung phones
lazinase said:
Why the f you need to OC it to 1.8? Nonsense to me. If the phone bricks, you deserve a new paperweight.
Click to expand...
Click to collapse
Dude why are u trolling u geek gtfo why do u care what I do with my phone people do that everyday with their phones u dork now leave and yes people ive tried all of that believe me I am pretty tech savvy crazy thing is that another guy and another thread is having the same issue that is freaky and I know that odin is a Samsung applications that is why that particular download mode looked weird
The title of your post is somewhat misleading.
The death of your phone was not "random", nor was it caused by "running a simple app".
Richieboy67 said:
This kills me... Ruin your phone by doing something stupid and you do not deserve a replacement.
sent via xda premium with nexus 7
Click to expand...
Click to collapse
Don't be jealous bud what are u so butthurt for dude! I already have one went out and grabbed one want pics? Jealousy is a moths!
Testraindrop said:
So you overclocked the CPU with a test Kernel and now you are wondering why you maybe fried it?
Btw. for what exactly do you need those 1.8Ghz x 4 on a phone that is more than fast for everything?
Click to expand...
Click to collapse
tell me why would a developer put that on a website then why would there be a over clocking kernel? Are u guys kidding me people oc everyday and because this happened now it is bad gtfo!
Robert_W said:
can you get to fastboot? Hold both volumes and power on. If so, flash stock rom again
Another way to try to get to fastboot is to plug in and then hold both volumes
Click to expand...
Click to collapse
Thank u for trying to help man
Devs aren't omniscient. Presumably he'll pull it if it's causing bricks. Sucks to be the first one to try it..
It is so remarkably stupid first of all to be messing with overclocking a phone less than a month after you bought it, but fine, I understand people wanting to tinker. It is so remarkably stupid second of all to be overclocking a phone less than a month old that ALREADY HAS THERMAL THROTTLING ISSUES. Seriously, so ridiculously stupid. And no, your title is nonsense. Its not the "simple app" that bricked your phone, its that you are running an experimental kernel for some stupid reason and chose to overclock to some stupid high frequency for some stupid reason and then OF COURSE tried to run a benchmark that ALREADY causes the CPU to thermally throttle on stock, for some stupid reason.
Please no one emulate this stupid behavior.
TonyHoyle said:
Devs aren't omniscient. Presumably he'll pull it if it's causing bricks. Sucks to be the first one to try it..
Click to expand...
Click to collapse
exactly! I knew the chance I was taking and obviously something bad happened not a big deal I just wanted to make other people aware I have been doing this for a long time and to see this was freaky
I don't think he's jealous, he's probably upset that people will still overclock and do VERY unsafe modifications to a beast of a phone that just came out. Even developers haven't fully grasped the Nexus 4. Quad core clocked at 1.5 GHz is more than enough, I'm a PC Builder and I can tell you the extra 300 MHz is hardly noticeable. Now a 600 MHz to a 1 GHz increase would be noticeable. However, you would fry that processor like bacon. GOOD LUCK, I really hope you do get it working again, I love my Nexus 4 so I can imagine how you feel dude.
sarni84 said:
Dude why are u trolling u geek gtfo why do u care what I do with my phone people do that everyday with their phones u dork now leave and yes people ive tried all of that believe me I am pretty tech savvy crazy thing is that another guy and another thread is having the same issue that is freaky and I know that odin is a Samsung applications that is why that particular download mode looked weird
Click to expand...
Click to collapse
My eyes hurt.
I started my Android life since G1 then Nexus One. Did I ever OC my phones? Yes. Did I ever brick my phones? No. See that's the difference.
shadymouse said:
I don't think he's jealous, he's probably upset that people will still overclock and do VERY unsafe modifications to a beast of a phone that just came out. Even developers haven't fully grasped the Nexus 4. Quad core clocked at 1.5 GHz is more than enough, I'm a PC Builder and I can tell you the extra 300 MHz is hardly noticeable. Now a 600 MHz to a 1 GHz increase would be noticeable. However, you would fry that processor like bacon. GOOD LUCK, I really hope you do get it working again, I love my Nexus 4 so I can imagine how you feel dude.
Click to expand...
Click to collapse
your absolutely right and I am NOT going to argue that but this is why we are at XDA right? So for this to happen is kind of freaky but I did not know what happened see I have done this with many other phones you know it doesn't matter if it first came out 3 weeks ago or whatever if you shouldn't have happened who knows what caused it maybe it wasn't the kernel maybe it was something totally different maybe it was a combo of the things
lazinase said:
My eyes hurt.
I started my Android life since G1 then Nexus One. Did I ever OC my phones? Yes. Did I ever brick my phones? No. See that's the difference.
Click to expand...
Click to collapse
Lol OK buddy OK .....
lazinase said:
My eyes hurt.
I started my Android life since G1 then Nexus One. Did I ever OC my phones? Yes. Did I ever brick my phones? No. See that's the difference.
Click to expand...
Click to collapse
Your a troll you obviously do not help people and I really do not think you know your stuff look at your thanks count........Cmon bro! Get real your just a laptop gangster
I have RMA'd 8 Nexus 4's. I have used every model except the 210k. I've noticed many improvements in build quality.
With the 302K, we got the little nubs and a more solid feel. Almost all of my Nexus 4's had creaking and build quality issues.
This 303K is perfect. The striping/banding problem with the display has been significantly reduced and the build quality is perfect.
This is the best Nexus 4 I've used. No problems at all. This will be my last RMA. I am keeping this one. :good:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Glad to hear that. Thanks for the information. Google has been quick and effective. Maybe I will send mine to see if they can replace it...
How many days did it last from u sent the buggy one untill u recieved the new one?
Thank you!
luiseteyo said:
Glad to hear that. Thanks for the information. Google has been quick and effective. Maybe I will send mine to see if they can replace it...
How many days did it last from u sent the buggy one untill u recieved the new one?
Thank you!
Click to expand...
Click to collapse
For me, the RMA's have been extremely quick. They ship me a new device in two days flat.
can i check if your phone is rooted when you RMA? I called the nexus hotline and stupidly tell the officer that my phone is rooted with custom rom.
Initially he wanted to direct me to manufacturer then I told him that I will insist on RMA with play store as I am going to restore it back to stock and relock it.
So now he needs to let his specialist know to see if they can still allow me to RMA it.
mgear356 said:
can i check if your phone is rooted when you RMA? I called the nexus hotline and stupidly tell the officer that my phone is rooted with custom rom.
Initially he wanted to direct me to manufacturer then I told him that I will insist on RMA with play store as I am going to restore it back to stock and relock it.
So now he needs to let his specialist know to see if they can still allow me to RMA it.
Click to expand...
Click to collapse
I always flash to stock to be safe.
I use this tutorial here:
http://forum.xda-developers.com/showthread.php?t=2010312
Rikusaki said:
I always flash to stock to be safe.
I use this tutorial here:
http://forum.xda-developers.com/showthread.php?t=2010312
Click to expand...
Click to collapse
oh so yr is rooted with custom rom and you reverted it to stock and relock.
They accepted all without any issues? I am worried that they will reject and I end up having 2 devices. Moreover, I am in SIngapore and i have to pay taxes for the faulty phone if play store rejects it.
mgear356 said:
oh so yr is rooted with custom rom and you reverted it to stock and relock.
They accepted all without any issues? I am worried that they will reject and I end up having 2 devices. Moreover, I am in SIngapore and i have to pay taxes for the faulty phone if play store rejects it.
Click to expand...
Click to collapse
Yep. No problems so far. I did the exact same procedure for every device. With some of them, I noticed a problem right away and didn't bother to do anything at all. I just called Google right away.
mgear356 said:
oh so yr is rooted with custom rom and you reverted it to stock and relock.
They accepted all without any issues? I am worried that they will reject and I end up having 2 devices. Moreover, I am in SIngapore and i have to pay taxes for the faulty phone if play store rejects it.
Click to expand...
Click to collapse
Nah, they know what we do with devices... that's why they sell soo much.. phones. Flash to stock, relock BL and send it. Don't worry they won't reject it.
luiseteyo said:
Nah, they know what we do with devices... that's why they sell soo much.. phones. Flash to stock, relock BL and send it. Don't worry they won't reject it.
Click to expand...
Click to collapse
ah thats what I was thinking too.. its a developer device and they expect us not to root?
Was taken aback when the customer service officer says the warranty will be void and blah blah.. Guess I will wait till what the specialist instructs..
my Rev 10 212k powerbutton is failing on me.. zz
Yeah the one I ordered a late march was a 303k version as well, and nothing has gone wrong with mine yet.
ah crap. google play just replied and they are biting on the fact that I had tampered with my phone's software and voiding my warranty. I have written another long email hopefully they can allow me to just rma.
This is plain rubbish. A nexus device but dont allow root.
Does only nexus 4 from USA have this type of serial number?
Sent from my Nexus 4 using xda premium
When I bought my N4 on March 28th, it was also a 303K - and I grabbed it from my carrier rather than through Google Play (didn't want to wait for shipping, and it was only $7 more, so I decided it was worth the convenience). Also, it's one without the new little nubs. Aesthetically and functionally, it was absolutely perfect! Screen was beautiful, especially when using AOSPA with it's nicely tuned kernel. Still fragile, though, as it's first fall less than 2 feet did shatter the screen. To be fair, it hit concrete face-down, so I'm not really surprised it broke... and to answer hoangtungst, I got mine in Canada.
mgear356 said:
ah crap. google play just replied and they are biting on the fact that I had tampered with my phone's software and voiding my warranty. I have written another long email hopefully they can allow me to just rma.
This is plain rubbish. A nexus device but dont allow root.
Click to expand...
Click to collapse
That sucks but to be brutally fair you can't argue really. They make no secret of the fact you void your warranty by rooting.
Sorry
Just out of interest would anyone pay a bit extra for a "true" dev phone in that the warranty remains intact for any software changes?
Thinking about it tho, that would leave lots of grey areas and loopholes, such as turning of thermal throttling and physically damaged the CPU etc.
Mine is a 302k, it doesn't squeak, it does not have nipples, and display is perfect. 303k just means produced in Korea in march 2013. I assume that more important is the hardware rev version, the external parts are subject to modifications without any advertisement, and they are just related to the end of old parts before starting using new ones...
mgear356 said:
ah crap. google play just replied and they are biting on the fact that I had tampered with my phone's software and voiding my warranty. I have written another long email hopefully they can allow me to just rma.
This is plain rubbish. A nexus device but dont allow root.
Click to expand...
Click to collapse
You said that your power button is failing? Just tell them, how does a button failing have anything to do with a custom rom put on the device?
If you fried something in side the phone from overclocking etc then yeh I could get why they'd reject it.
Really 8? Why did you send the last one in? Cause you wanted nubs and a new lens? I highly doubt you got 8 defective units. So stupid
Sent from my Nexus 4 using xda premium
Smallsmx3 said:
Really 8? Why did you send the last one in? Cause you wanted nubs and a new lens? I highly doubt you got 8 defective units. So stupid
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I had the exact same thought. I don't know of anyone who would have gone through the RMA process 8 times for legit reasons. You would move on to a different device long before you dealt with 8 RMA's. Google should have told you to pound sand when you requested the 4th RMA.
kalo88 said:
You said that your power button is failing? Just tell them, how does a button failing have anything to do with a custom rom put on the device?
If you fried something in side the phone from overclocking etc then yeh I could get why they'd reject it.
Click to expand...
Click to collapse
Initially they were okay with rma. Then I mentioned about rooted then the officer started saying about void warranty and ask me to back to LG
mgear356 said:
Initially they were okay with rma. Then I mentioned about rooted then the officer started saying about void warranty and ask me to back to LG
Click to expand...
Click to collapse
Did you try to call back and speak to someone different? Leave out the rooted part this time.
Hey Guys, My first time on XDA, there are some issues with the Xperia SP C5302, running the .211 firmware, does anyone have the problem of overheating?! or the phone's battery just darining from like a fifty to a zero in 5 minutes?! please let me know as a reply!! i'm worried.....im sending my phone in to sony right now to inspect my device since i have purchased extended warranty!!
Peace
Dev Mehta
:crying:
Obviously it isn't common ._.
Dude... Send it to a Service Center.
Sent from a phone >.<
Get it checked.... seems a serious issue.
Sent it!
AnMotass said:
Obviously it isn't common ._.
Dude... Send it to a Service Center.
Sent from a phone >.<
Click to expand...
Click to collapse
I threw it in Sony's face today...hope i get it back soon.....!! till then i have to manage wirh a Lumia 710!!
What a weird coincidence I have just switched from an 710
To the point
My device does sometimes get a bit hot especially if more than a few wireless connectivity options are on.
This usually results in apps not running properly
If anyone else is having this problem
Accses what they will check first which is the sony factory service menu which can be accessed by putting *#*#7378423#*#* into the dial on the call app. Once in go to service test and go to test battery health this will indicate if there is a fault with the battery
And other options can indicate hardware faults that may cause this.
Other than that it sounds like Sony have had a miss on yours instead of a hit so yeh give it back
Hope this helped
Sent from my C5303 using XDA Premium HD app
Thanks!
mobile epidemic said:
What a weird coincidence I have just switched from an 710
To the point
My device does sometimes get a bit hot especially if more than a few wireless connectivity options are on.
This usually results in apps not running properly
If anyone else is having this problem
Accses what they will check first which is the sony factory service menu which can be accessed by putting *#*#7378423#*#* into the dial on the call app. Once in go to service test and go to test battery health this will indicate if there is a fault with the battery
And other options can indicate hardware faults that may cause this.
Other than that it sounds like Sony have had a miss on yours instead of a hit so yeh give it back
Hope this helped
Sent from my C5303 using XDA Premium HD app
Click to expand...
Click to collapse
Yea Thanks for the Tip!
BTW i already Sent it into Sony Service Last Saturday! still didn't get any news on my Phone! If i get the option between a Refund and a Replacement, I would definately get a Refund! I would get myself a Nexus 4 or something.
The thing with your phone is (i think) quite normal but mine heats up and the Battery just goes DOWNHILL!!
Hope i get a Solution!! Living off a Lumia 710 again now....thank god i didnt sell it or something! :good:
thedevmehta said:
Yea Thanks for the Tip!
BTW i already Sent it into Sony Service Last Saturday! still didn't get any news on my Phone! If i get the option between a Refund and a Replacement, I would definately get a Refund! I would get myself a Nexus 4 or something.
The thing with your phone is (i think) quite normal but mine heats up and the Battery just goes DOWNHILL!!
Hope i get a Solution!! Living off a Lumia 710 again now....thank god i didnt sell it or something! :good:
Click to expand...
Click to collapse
Your unit may be defective. But if you think you're going to avoid the heating problem with a Nexus 4... mate, I think you are wrong. The Nexus 4 has a well-known problem among users called "throttle" that our Xperia SP doesn't have (at least not mine)
Done!
Hello People,
I got my Phone back from Sony and now it's really cool....but it just warms up a bit when it's GPU is used alot..!!
thedevmehta said:
Hello People,
I got my Phone back from Sony and now it's really cool....but it just warms up a bit when it's GPU is used alot..!!
Click to expand...
Click to collapse
That's quite normal.... so don't worry & enjoy your SP!
Thanks!
I know this is a bit late, but, thanks for all the advice people! Love XDA!
My Xperia SP overheating problem sloved
I ve flashed C5302_12.1.A.1.205_India.ftf
than i found heat producing gone even when i play Asphalt 7 and Dead Trigger high Graphics games ......
so, C5302_12.1.A.1.205_India.ftf has no heating problem
and i removed battery back , it just a Sticker > i think u dont need to do this !!
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Download BattTemp apk >>
atik_max said:
I ve flashed C5302_12.1.A.1.205_India.ftf
than i found heat producing gone even when i play Asphalt 7 and Dead Trigger high Graphics games ......
so, C5302_12.1.A.1.205_India.ftf has no heating problem
and i removed battery back , it just a Sticker > i think u dont need to do this !!
Download BattTemp apk >>
Click to expand...
Click to collapse
I think that was the nfc antenna you just removed... or at least a part of it
noahvt said:
I think that was the nfc antenna you just removed... or at least a part of it
Click to expand...
Click to collapse
Wait, that little thing on the back cover saying that sp has nfc is actually the nfc antenna???? it can get damaged or dirty or removed or whatever so easily! o.o
xAD3r1ty said:
Wait, that little thing on the back cover saying that sp has nfc is actually the nfc antenna???? it can get damaged or dirty or removed or whatever so easily! o.o
Click to expand...
Click to collapse
Haha don't worry Bro that sticker doesn't do anything. Just gives an indication on the location of the nfc antenna inside the phone (;
xAD3r1ty said:
Wait, that little thing on the back cover saying that sp has nfc is actually the nfc antenna???? it can get damaged or dirty or removed or whatever so easily! o.o
Click to expand...
Click to collapse
He is talking about the black sticker that's over the battery INSIDE the phone, it has nothing to do with the NFC sticker on the back cover, don't worry about it. :laugh:
noahvt said:
I think that was the nfc antenna you just removed... or at least a part of it
Click to expand...
Click to collapse
xAD3r1ty said:
Wait, that little thing on the back cover saying that sp has nfc is actually the nfc antenna???? it can get damaged or dirty or removed or whatever so easily! o.o
Click to expand...
Click to collapse
I laughed way too hard on this one! :victory:
Such forum
Much be off topic..
But whatever... ?
Sent from my C5303 using Tapatalk
noahvt said:
I think that was the nfc antenna you just removed... or at least a part of it
Click to expand...
Click to collapse
Hahaha, you're correct.
That is the NFC antenna he removed.
Anyway, back on topic...
If you want your phone to stay cool, you will need to flash a different kernel and ROM.
Only then are you able to tweak your phone so it doesn't overheat again.
Downside is that you lost your warranty. Ah well, if it's broken, buy another phone.
Another thing, "extended warranty" is a joke. Never trust sales people that tell you to buy this extra package.
They will look for any excuse not to pay you if something bad happens to your phone.
Gamm86 said:
Hahaha, you're correct.
That is the NFC antenna he removed.
Click to expand...
Click to collapse
Anyways, people hardly use NFC
Sent from my C5303 using Tapatalk
OMFG xD well we never know with sony that's my excuse unf.. xD
ive searched google and only found the option on note 2. i also found where it said to do a self sensor test on the galaxy s5. tried it , to no avail. i was wondering if any one has experience this issue before. stock rooted. havent deleted or messed with any apps or settings other than the blatantly obvious bloat. its a brand new note 4 btw. less than a month, never dropped or wet. kept in an otterbox defender from day 1. could this possibly be some app messing with the settings? ive gone so far as to set a level on it and test to make sure my world isnt tilted lol. but im spot on. any ideas are appreciated.
Gps status and toolbox.. Playstore
BAD ASS NOTE 4
BACARDILIMON said:
Gps status and toolbox.. Playstore
BAD ASS NOTE 4
Click to expand...
Click to collapse
that tells me nothing... ive downloaded it and there seems to be no option for calibration.
p8ntballa9362 said:
that tells me nothing... ive downloaded it and there seems to be no option for calibration.
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
top right
BAD ASS NOTE 4
BACARDILIMON said:
View attachment 3252934top right
BAD ASS NOTE 4
Click to expand...
Click to collapse
has any one else had this problem???? i just got a replacement from tmobile and it does the exact same thing. this is multiple apps too. and the gps status didnt calibrate the phone... im stock. was rooted. reset everything. now its just stock 4.4.4 nk4. any ideas helps.
p8ntballa9362 said:
has any one else had this problem???? i just got a replacement from tmobile and it does the exact same thing. this is multiple apps too. and the gps status didnt calibrate the phone... im stock. was rooted. reset everything. now its just stock 4.4.4 nk4. any ideas helps.
Click to expand...
Click to collapse
Did you check the phone before rooting it? Was it working correctly?
When you went back to stock, what steps did you take exactly?
Sent from my SM-N910T using XDA Free mobile app
I haven't tried it but this may help:
GPS Status Test & Fix - No Ads
https://play.google.com/store/apps/details?id=com.cochibo.gpsstatus
I think if you got phone replaced and you have issues already something you doing is off. As mentioned before give a step by step thing u did to this point. Did you load a backup? What rom? Stock from a fresh download?
BAD ASS NOTE 4
dkb218 said:
I haven't tried it but this may help:
GPS Status Test & Fix - No Ads
https://play.google.com/store/apps/details?id=com.cochibo.gpsstatus
Click to expand...
Click to collapse
tried that already.... i went into recovery and wiped the cache first, then i did a master reset. the replacement tmobile sent me is doing the same exact thing. so it has to be some type of hardware problem or its baked into the firmware.
2 phones back to back with same issue? Call Tmobile get another one and try it before u do anything
BAD ASS NOTE 4
---------- Post added at 03:42 PM ---------- Previous post was at 03:38 PM ----------
Better yet what are you trying to do that makes you think it is not level
BAD ASS NOTE 4
BACARDILIMON said:
2 phones back to back with same issue? Call Tmobile get another one and try it before u do anything
BAD ASS NOTE 4
---------- Post added at 03:42 PM ---------- Previous post was at 03:38 PM ----------
Better yet what are you trying to do that makes you think it is not level
BAD ASS NOTE 4
Click to expand...
Click to collapse
yeah ive got another on the way. just read a thread on here and on ATT web site were the guy had the SAME EXACT problem. his was going to the right tho. said he traded it in, that one did the same thing. even tried it on the demo model at the store and it did the same thing. im wondering if this may be more common than we think. every one check your phones... and please let me know if you have similar issues. ive downloaded damn near every app to try and calibrate it, but it wont budge. phone was never dropped or any water damage. and yes stock ROM from sammobile. never had a custom rom on it. furthest i went was rooting it.
Go to a different store
p8ntballa9362 said:
yeah ive got another on the way. just read a thread on here and on ATT web site were the guy had the SAME EXACT problem. his was going to the right tho. said he traded it in, that one did the same thing. even tried it on the demo model at the store and it did the same thing. im wondering if this may be more common than we think. every one check your phones... and please let me know if you have similar issues. ive downloaded damn near every app to try and calibrate it, but it wont budge. phone was never dropped or any water damage. and yes stock ROM from sammobile. never had a custom rom on it. furthest i went was rooting it.
Click to expand...
Click to collapse
What are you doing with phone that makes you think you have issues
BAD ASS NOTE 4
BACARDILIMON said:
What are you doing with phone that makes you think you have issues
BAD ASS NOTE 4
Click to expand...
Click to collapse
im holding it landscape mode.... when i hold it perfectly level it drifts off to the left. the original phone i bought does it. the first phone they sent did it. and now the 3rd phone i have the second replacement does it. all to the left. i cant imagine ALL 3 have the same exact hardware issue some im assuming its a bug baked into the firmware. ive found the accelerometer and gyro calibration files but i cant edit them for some reason. any help is appreciated.
p8ntballa9362 said:
im holding it landscape mode.... when i hold it perfectly level it drifts off to the left. the original phone i bought does it. the first phone they sent did it. and now the 3rd phone i have the second replacement does it. all to the left. i cant imagine ALL 3 have the same exact hardware issue some im assuming its a bug baked into the firmware. ive found the accelerometer and gyro calibration files but i cant edit them for some reason. any help is appreciated.
Click to expand...
Click to collapse
What app are you using to test this
BAD ASS NOTE 4
Hmm, mine seems to be pretty spot on (without having attempted any calibration). The attached screenshot was taken from the Level tool in Smart Tools Pro, after holding my phone in landscape then laying it down on a flat surface. My setup is DynamicKat 4.2 and AEL kernel 7.3. Out of curiosity, if you check in the app Phone INFO Samsung, what hardware revision is your (the people who are having problems) phone? Mine is rev1.1. Just wondering if this might be a problem that affected rev1.0 devices and was possibly fixed in rev1.1?
How do I access that? I've seen the Rev version some where before I can't seem to find it now though.
p8ntballa9362 said:
How do I access that? I've seen the Rev version some where before I can't seem to find it now though.
Click to expand...
Click to collapse
I had to search a bit for it too with the app's new UI
After launching the app, swipe right (swipe R -> L, that is) through the menus until you get to the Hardware section. Then you'll find the hardware revision near the middle in that section.
What app are we taking about exactly? The phone dialer app? Kinda confused. You're gong to have to lay this one out for me lol. I'm still on KK 4.4.4
Also thank you for your help and trouble shooting.
p8ntballa9362 said:
What app are we taking about exactly? The phone dialer app? Kinda confused. You're gong to have to lay this one out for me lol. I'm still on KK 4.4.4
Also thank you for your help and trouble shooting.
Click to expand...
Click to collapse
Here's a Play Store link: https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
It's an excellent app that makes a ton of hard to find info about your device very easily accessible.
Happy to (try) to help Thanks for looking into it to see if my "hardware revision theory" is relevant to the issue :good:
Have seen many posts saying the problem is fixes after the new update.
If you try samsung diagnostic menu, you will see the problem again.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I don't notice the problem in real use, but many people do, samsung should recall all unites and fix this.
I remember this diagnostic tool is not appropriate for some reason. Download Touch Screen Test from Play Store and do the test again. Also, the latest firmware update BUA5 has been reported to fix the issue completely, which my phone hasn't received yet (unlocked on Verizon).
tkshk said:
I remember this diagnostic tool is not appropriate for some reason. Download Touch Screen Test from Play Store and do the test again. Also, the latest firmware update BUA5 has been reported to fix the issue completely, which my phone hasn't received yet (unlocked on Verizon).
Click to expand...
Click to collapse
You can use a drawing app if you want, and same problem.
The touch screen test app does not show any problems, only if you swipe fast, but anyway, looks like a shady fix
Aren't you suppose to follow the rectangles with your lines? Invalid input...
blackhawk said:
Aren't you suppose to follow the rectangles with your lines? Invalid input...
Click to expand...
Click to collapse
? it is valid, it recognizes the ghost touching tf
I think you're suppose to follow the rectangles and make an "X"; if those register after being touched it's working correctly.
If you have an after market screen protector this may screw it up.
If you're inadvertently touching the screen that can screw it up.
Try increasing or decreasing touch sensitivity.
Try enabling accidental touch protection if that's an option.
Clear the system cache on the boot menu.
Try a hard reboot (not reset!!!).
blackhawk said:
I think you're suppose to follow the rectangles and make an "X"; if those register after being touched it's working correctly.
If you have an after market screen protector this may screw it up.
If you're inadvertently touching the screen that can screw it up.
Try increasing or decreasing touch sensitivity.
Try enabling accidental touch protection if that's an option.
Clear the system cache on the boot menu.
Try a hard reboot (not reset!!!).
Click to expand...
Click to collapse
the thing is it's probably happening to more people because they ****ed the phone with cheap components
the fix they promise just hides the problem away in the touch screen test app
that's why im angry
I'm on the latest BUA5 and for me it didn't fix the issue. Maybe it did make it a little bit better, but it is not completely gone. For me the touch issue is so small, I don't mind. I can only encounter the problem in the test app.
My guess is that many who think it is fixed, didn't swipe fingers fast, close or long enough. The problem won't occur if you swipe on the edges of the screen and it won't occur immediately, only after some time.
OR then it is really fixed for some, but then I guess I'm not the lucky one
Huberttus said:
I'm on the latest BUA5 and for me it didn't fix the issue. Maybe it did make it a little bit better, but it is not completely gone. For me the touch issue is so small, I don't mind. I can only encounter the problem in the test app.
My guess is that many who think it is fixed, didn't swipe fingers fast, close or long enough. The problem won't occur if you swipe on the edges of the screen and it won't occur immediately, only after some time.
OR then it is really fixed for some, but then I guess I'm not the lucky one
Click to expand...
Click to collapse
YES but what can you do? big company.
i play games, use social media, etc etc
never notice any issue, only with test
but it's so weird that samsung almost dont talk this
bernardorosa said:
the thing is it's probably happening to more people because they ****** the phone with cheap components
the fix they promise just hides the problem away in the touch screen test app
that's why im angry
Click to expand...
Click to collapse
Samsung will substitute components and smaller chipsets as needed during a production run.
Result unpredictable behavior after firmware updates because the firmware wasn't configured for the substitute chipset.
It's so bad Sammy doesn't know what chipsets were used without physically examining the unit.
After which they can correct the firmware... presumably or replace said component.
Send it in or get a replacement if you believe you have a major issue.
Welcome to Sammy's beta hardware test program
Huberttus said:
I'm on the latest BUA5 and for me it didn't fix the issue. Maybe it did make it a little bit better, but it is not completely gone. For me the touch issue is so small, I don't mind. I can only encounter the problem in the test app.
My guess is that many who think it is fixed, didn't swipe fingers fast, close or long enough. The problem won't occur if you swipe on the edges of the screen and it won't occur immediately, only after some time.
OR then it is really fixed for some, but then I guess I'm not the lucky one
Click to expand...
Click to collapse
You are right. Swiping up and down alternately with two fingers close enough still creates ghost touches, far apart no issue. Although the fix may not be perfect, in day to day use I'd say the fix is good enough, because we hold a phone in a landscape mode when playing games, and two thumbs are far apart from each other.
blackhawk said:
Samsung will substitute components and smaller chipsets as needed during a production run.
Result unpredictable behavior after firmware updates because the firmware wasn't configured for the substitute chipset.
It's so bad Sammy doesn't know what chipsets were used without physically examining the unit.
After which they can correct the firmware... presumably or replace said component.
Send it in or get a replacement if you believe you have a major issue.
Welcome to Sammy's beta hardware test program
Click to expand...
Click to collapse
If I send it in, and they open and change something, water resistant is gone, and I lose ip certification.
I probably can't get it replaced because of laws.
Do you also have this phone?
I don't know about that hardware beta tester, because even people that bought the phone days ago, have this issue.
It's universal
bernardorosa said:
If I send it in, and they open and change something, water resistant is gone, and I lose ip certification.
I probably can't get it replaced because of laws.
Do you also have this phone?
I don't know about that hardware beta tester, because even people that bought the phone days ago, have this issue.
It's universal
Click to expand...
Click to collapse
I have the 10+. If Samsung repairs it they will send it back with the original seals. It's not rocket science.
In time after enough have been seen Samsung may well include a firmware patch for the effected units. Lol, after over a year and a half Samsung finally has the Buds+ firmware dialed in... they sound great, now.
You could also demand a full refund.
If I could get one out of Sony... anything is possible
Rule #1 no free rides.
Free lessons in assertiveness are a stone cold pleasure. Indulge yourself if so inclined.
blackhawk said:
I have the 10+. If Samsung repairs it they will send it back with the original seals. It's not rocket science.
In time after enough have been seen Samsung may well include a firmware patch for the effected units. Lol, after over a year and a half Samsung finally has the Buds+ firmware dialed in... they sound great, now.
You could also demand a full refund.
If I could get one out of Sony... anything is possible
Rule #1 no free rides.
Free lessons in assertiveness are a stone cold pleasure. Indulge yourself if so inclined.
Click to expand...
Click to collapse
It is what it is...
They will probably in some months completely fix it. It doesn't affect normal use anyway so, i will just let it go
Imagine paying so much for the buds + and only after a year the firmware is right
They have been putting out firmware updates, and the problem has been getting fixed, but not 100%
Maybe one UI 3.1 does the trick
Already update the BUA5 firmware... Touch issue still happen, now can't even play any fps game... Always miss touch and ghost drag especially when using multi touch..
Samsung should hv make recall and change the screen/digitizer....my xiaomi mi8 games bettter than this **** phone.
darrez said:
Already update the BUA5 firmware... Touch issue still happen, now can't even play any fps game... Always miss touch and ghost drag especially when using multi touch..
Samsung should hv make recall and change the screen/digitizer....my xiaomi mi8 games bettter than this **** phone.
Click to expand...
Click to collapse
In what games does that happen to you?
Can you Record and show it?
I would like to try and see if I get issues, i play cod mobile, pubg, asphalt 9, and 0 touch problems
No problems with mine after latest update. BUA5. Bought from Samsung store last month.
Had run the test from the samsung diagnostic menu (*#0*#).
Swiped fast left-right for more than 30-40 times each side.
ToothFairy' said:
No problems with mine after latest update. BUA5. Bought from Samsung store last month.
Had run the test from the samsung diagnostic menu (*#0*#).
Swiped fast left-right for more than 30-40 times each side.
View attachment 5194203
Click to expand...
Click to collapse
You had problems before the update?
Yes!
In the same test, on the aprox. same no. of swipes, there was, maybe, 7-8-... lines which crossed from one side to another.
Now it's much, much better.
ToothFairy' said:
Yes!
In the same test, on the aprox. same no. of swipes, there was, maybe, 7-8-... lines which crossed from one side to another.
Now it's much, much better.
Click to expand...
Click to collapse
Guess all I can do is waiting for update, since the problem is gone for you, it will probably be gone for all of the users
If so, all the hard earned money that I spent will be worth it