So, I've had my Xperia Z1s for a few months now, and I've been using the Elite Body Globe case that tmobile sells. For some reason, these hairline fractures keep popping up without me even dropping it. One on the front and one on the back. They aren't connected to the ends of the phone either, which makes it so strange. Anybody know what it could be and if I could get it fixed?
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So my girl's droid 3 has been acting up and want to try and get a replacement but she spilled cooking oil on screen and has a dark spot on LCD which happened early March. That did not effect the performance at all but lately its been going nuts. My question is can I get a replacement and not be charged for the the LCD problem even though it didn't effect the performance? Just want to know if anybody here has had the same incident or something similar or even your input would be nice. Thanks In Advance
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How dark is the spot you are talking about? Are the performance issues now related to the screen response? Because it kind of sounds like now there are issues with the screen because of the oil incident.. ;]
I had to warranty my D2G awhile back. I declared a few somewhat major cosmetic problems to them as I was a jeweler at the time and had probably damaged it in some way during the course of my work. The problem with my phone had ended up being hardware related and had nothing to do with the damage and so my phone was replaced.
Here's pics of the screen and the problems happened months after the oil spill
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But no the problem is that is gets hot and randomly reboots all day everyday the screen works perfectly except for the dark spot on screen
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Here's pics of the screen and the problems happened months after the oil spill
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make the background pure black, avoid putting light apps where the dark spot is, and then i would bring it in lol
maybe turn the brightness down a bit also
Well if I turn the light down its too dark and can't see anything where the dark spot is at. But that's not the problem I want to know can i get a replacement to fix the over heating problem and the random reboots that happens frequently. I have no problem with the dark spot on screen
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williep said:
Well if I turn the light down its too dark and can't see anything where the dark spot is at. But that's not the problem I want to know can i get a replacement to fix the over heating problem and the random reboots that happens frequently. I have no problem with the dark spot on screen
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Well if you bring it in and tell them about the spill, they will probably tell you the overheating & rebooting is from that and im pretty sure spills are not covered by the 1 year warranty. And the spill would void the warranty im pretty sure also.
If you have insurance they will replace it though.
You could always go to the store and see if the rep will let you exchange it. You might get a nice one. It's unlikely but withholding info I think is fraud.
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MrObvious said:
You could always go to the store and see if the rep will let you exchange it. You might get a nice one. It's unlikely but withholding info I think is fraud.
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True thanks for the idea my girl just won't stop bugging me about it because I sent in my lg revolution about a week ago and got the nexus so she wanted to get a replacement d3 or something else
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williep said:
True thanks for the idea my girl just won't stop bugging me about it because I sent in my lg revolution about a week ago and got the nexus so she wanted to get a replacement d3 or something else
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Looks like that dark spot is over the cpu... I'd try saying the dark spot was caused by the heating issue and maybe not mention the cooking oil...
^^^^^^^
I second that. Tell them that one day the phone got really hot in her pocket and then this screen dark spot appeared. She had been dealing with it 'til now, but she's finally sick of it since these new issues arose.
I could also try that to just don't want to send the phone in and they open it and see oil inside and they charge me for a whole new device even though it happened months ago. Does anybody know where the water censors are or the only one is in back of phone?
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williep said:
I could also try that to just don't want to send the phone in and they open it and see oil inside and they charge me for a whole new device even though it happened months ago. Does anybody know where the water censors are or the only one is in back of phone?
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Just go in and they should replace it their if they have any in stock. Or they might offer you a different device.
It doesnt matter if it happened months ago, technically this would VOID your warranty. Like said above your best chance is to bring it in and say the it kept overheating in your pocket since a few months back and started noticing that dark spot.. If they did check the water sensors and they WERE TRIPPED then they wouldnt replace it, because that would void your warranty.
I bought mine with the htc deal a few weekends ago. Ive had it for a while now, and there are two things i have noticed. The area of the back button bends ina littlw if i push on it, it will go in and bend a little and it is very disturbing to me.
On the bottom right of the screen, there is a small streak of light, probably from the home button or something, undwr the screen and it goes a good inch and a half in the screen, on an angle. I think it may have gotten bigger since I have had the phone.
Does anyone else have either of these problems, and what shod I do? I bought it at newegg wireless, not the official sprint store.
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Pictures?
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grandboy3000 said:
I bought mine with the htc deal a few weekends ago. Ive had it for a while now, and there are two things i have noticed. The area of the back button bends ina littlw if i push on it, it will go in and bend a little and it is very disturbing to me.
On the bottom right of the screen, there is a small streak of light, probably from the home button or something, undwr the screen and it goes a good inch and a half in the screen, on an angle. I think it may have gotten bigger since I have had the phone.
Does anyone else have either of these problems, and what shod I do? I bought it at newegg wireless, not the official sprint store.
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take it back, it's defective
Unfortunately i cant provide pictures because the back button thing is not really detectable in a picture, and neither is the white streak of light, i tried. But i bought mine at the newegg wireless store online and it was more than 14 days ago so is there any way of them replacing it?
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contact with HTC, say there's some hardware issues for your mobile phone,maybe they will provide a new one to replace it
My Z1 USB flap keeps popping open.
Just wondered if anyone else had the issue?
Thanks
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simonsteele said:
My Z1 USB flap keeps popping open.
Just wondered if anyone else had the issue?
Thanks
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Hmm sounds your flap has come loose, well the rubber seal that makes the port waterproof may have worn down a little. I dunno if you can get replacements from ebay and what not but my ones fine.
Phones only two weeks old so going to pop to EE shop tomorrow
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Return it for warranty! That sh*t should stay in there for more than 3years, well that's what the rep in IFA said in youtube.
simonsteele said:
My Z1 USB flap keeps popping open.
Just wondered if anyone else had the issue?
Thanks
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Hey buddy I have had a similar issue on my Xperia Z after 6m of usage. Unfortunately what you will have to do is send the phone to Sony service for repair. They will most likely replace the flaps free of charge. I had 2 of mine on Xperia Z replaced no problem. The carrier picked it up free of charge and then they returned it in like a week with brand new flaps.
Hey guys I just ordered my Sony Xperia Z office swap and got a sweet deal the phone is already rooted but my question is can you unlock the bootloader the gentleman who sold me the phone said that you cannot unlock the bootloader but I've seen some things on some threads about being able to do so so I was just wondering I'm new to this community and I would love to be able to put custom roms on my phone and such also I would like to know how the waterproof testing is because we're going to a water park me and my family I want to be able to take the phone in the water
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Is it C6603 or C6606?
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Only is possible and free in Spain: http://www.htcmania.com/showthread.php?t=396318
It's for t mobile. And also do you know if they make water proof cases for the z?
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Waterproof cases? What does that even mean? The phone itself is waterproof, if water breaches the case then nothing will happen to the phone.
My alarm went off as usual tismorning and as soon as I went to swipe it off, the screen cracked right where I touched. I instantly noticed the phone was incredibly hot, honestly like fire hot; the screen seemed softer than normal. The crack was more internal than external, but the phone still functioned normally. I've experienced hot phones but nothing like this before. I couldn't stand having a brand new phone with a crack.
I took it to the AT&T store right away and even though it's been more than 15 days they replaced it in store without a problem and claimed it was a manafactuar defect. They also replaced my charger wire, as that could have been the problem as well.
Has anyone else experienced overheating on this device? I love this phone but that's just ridiculous.
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On my first phone, it'd incredibly hot, the battery would only last about 5 hours with light usage. The right side of the screen popped up from the bezel. Did AT&T email you a survey about why you replaced the phone? They sent me one after I did the exchange it was focused on issues with the phone.
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dkirchik said:
On my first phone, it'd incredibly hot, the battery would only last about 5 hours with light usage. The right side of the screen popped up from the bezel. Did AT&T email you a survey about why you replaced the phone? They sent me one after I did the exchange it was focused on issues with the phone.
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I haven't gotten a survey or anything yet, but I assume I will.
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I configured corporate email to connect to my work email server and my phone would only last about 5 hours with light usage. It got very warm but not as hot as you described. After I turned email sync off, both issues went away.
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