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Yes that's right my less than 24 hour old one is broken. There is a hairline crack that runs from home button to heaphone jack. By the home button there is another small crack too.
The phone was not dopped at all and has been in otterbox commuter, and pretty bc much in my hands all day. I was holding the phone and all of the sudden it cracked. I'm really just at a loss for words and dumbfounded at how this happened.
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Someone maybe got a hold of your phone and dropped it then put it back?
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Just holding it and it cracked? Suuuuure.
Inb4getouttaheresamsung
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Wouldn't want to shake your hand sounds like you have a mean death grip
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I hope you have insurance.
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If you purchased with a credit card such as discovercard, you may be covered by some sort of accidental damage protection.
Pics or it didnt happen...
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I understand it sounds ridiculous, I ran a phone store for many years and heard stories and saw things I wish I didn't. One guy hands me his phone said it doesn't work, I asked if it got wet and he tells me that his cow ate it and then threw it back up again. We go through a lot of purell. I've never had someone tell me it just broke while holding it and trying to take a screen shot, but that's what happened.
I love the phone, it was running without hiccups all day. I don't want a different phone, but I don't want to be looking at a long road of replacements either and I think most of us can agree on that, so I had to share my experience.
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gsxrdennis25 said:
I understand it sounds ridiculous, I ran a phone store for many years and heard stories and saw things I wish I didn't. One guy hands me his phone said it doesn't work, I asked if it got wet and he tells me that his cow ate it and then threw it back up again. We go through a lot of purell. I've never had someone tell me it just broke while holding it and trying to take a screen shot, but that's what happened.
I love the phone, it was running without hiccups all day. I don't want a different phone, but I don't want to be looking at a long road of replacements either and I think most of us can agree on that, so I had to share my experience.
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Click to collapse
Lmao.... But teacher... My cow ate it!
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motoelliot said:
Pics or it didnt happen...
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Click to expand...
Click to collapse
When I get to work tomorrow I will post
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There is the defect, and this is turning into quite the process to have replaced
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gsxrdennis25 said:
There is the defect, and this is turning into quite the process to have replaced
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The way the crack is so hairline and straight it does seem believable some freak pressure point could have caused this. I have a good feeling we won't be seeing any more of these stories though =P
D3luSi0n4L said:
The way the crack is so hairline and straight it does seem believable some freak pressure point could have caused this. I have a good feeling we won't be seeing any more of these stories though =P
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I'm pretty sure it was from pressing the home button, I was having some of the issues with the home and back not working properly. If you are having those issues too I would try to get and exchange while you can, hopefully this is just a freak accident.
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gsxrdennis25 said:
There is the defect, and this is turning into quite the process to have replaced
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That's not a crack in the screen. It looks like a line of pixels went out. Who's replacing it for you? Sprint? Walk into a store and tell them this happened out of nowhere. If you're still within 14 days, they have to replace it.
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eXplicit815 said:
That's not a crack in the screen. It looks like a line of pixels went out. Who's replacing it for you? Sprint? Walk into a store and tell them this happened out of nowhere. If you're still within 14 days, they have to replace it.
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It is the internal LCD that is broken, not the outer glass. Sprint is giving me a fight but they will replace it, just sucks waiting and getting the run around. The more I use the phone the worse it's getting.
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gsxrdennis25 said:
It is the internal LCD that is broken, not the outer glass. Sprint is giving me a fight but they will replace it, just sucks waiting and getting the run around. The more I use the phone the worse it's getting.
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From the picks it doesn't look physically broken at all, it looks like, what someone else said, like a strip of pixels died. So, that could be a bad flex cable or a screen defect. maybe the otterbox was warping the phone? was it a snug fit?
I hate to be that guy, but I'll be the second story of "my screen actually did break and I have no idea how".
I will admit, the phone did take a drop off a couch on to tile; but no screen damage was done, just a slight scuff on the landing zone. That was 2 days ago.
Yesterday i'm out with some friends, doing some gardening at his place, and I pull out my phone and there's a hairline crack from the volume buttons to the home button, I'll update with a picture when I find my camera. And now today, when i woke up, I was using my phone and noticed some stuck pixles on the middle top of the screen. I bought the phone on the third and I'm not sure if this kind of thing should be covered or not; if it's even worht calling or going into sprint?
EDIT: LINK TO ALBUM HERE
I couldn't get the pixle since they are so damn small and i don't have a macro lens for the camera.
I don't even know how it could have happend while it was in my pocket or from the fall(last picture) since it wasn't broken at all that day.
I reveretd to stock rom without SU but we cannot removed the tamper markings if i contact sprint what do i do about that?
I am going to agree and say that is a pixel issue. Glass does not crack like that or a LCD screen unless it is intentionally scored.
felacio said:
From the picks it doesn't look physically broken at all, it looks like, what someone else said, like a strip of pixels died. So, that could be a bad flex cable or a screen defect. maybe the otterbox was warping the phone? was it a snug fit?
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Click to collapse
this is what I was going to say... I wonder if the case put some kind of pressure on the phone that damaged it or messed with the ribbon cable? or just bad QC
Mornin'! (at least here in PL)
Yesterday when i was in jacuzzi i decided to take some underwater pictures using my Z. Ive heared it isnt designed to be submerged, though of course SONY promotes it as it does. Ok but lets move to a problem. After first picture taken accuracy gone bad, the water was clean but pictures of even close localised things were blurred. I remember someone here on forum showed his underwater pictures and they were great actually. Mine were not worth a penny... After bathing i had swab the water all of my device and then i saw the mist on the interior site of mirror of camera. Now its already gone but had been there for few houres. Camera still works perfect after mist had gone, no problems there, however mist is an evidence of water coming somehow through. All of the indicators are white, so its not where the problem comes from. So my question is are you guys facing with such a thing after bathing, is it normal or is it as i said evidence of malfunction? Next question if i bought my Z from polish network Play does it mean warranty is ensured only by them or i can take it to SONY Center and they can fix up this issue too?
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Some people are def. confused. XZ was never designed as underwater camera. Keep it safe and out of water.
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MinedSafe said:
Some people are def. confused. XZ was never designed as underwater camera. Keep it safe and out of water.
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Click to collapse
Actually i said that in my post no need to say it again. Ppl please focus and follow the questions
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It's condensation. Nothing to worry about
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paprkut said:
It's condensation. Nothing to worry about
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I hope so, anyway Im going to take it under warranty to check whether everything is ok. And back to my question: can I take it directly to SONY Center rather than taking it to local network provider who sold me my phone?
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Probably. Along as you have proof of purchase. But if there's nothing wrong theres nothing they are going to find. And probably charge you for wasting their time
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Kondzioz said:
I hope so, anyway Im going to take it under warranty to check whether everything is ok. And back to my question: can I take it directly to SONY Center rather than taking it to local network provider who sold me my phone?
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Click to expand...
Click to collapse
Please use the search button, this question has been asked many times already and also been answered many times.
Kondzioz said:
Actually i said that in my post no need to say it again. Ppl please focus and follow the questions
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Click to expand...
Click to collapse
And you Sir use search button next time.
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So I know this has been discussed many times already but i am appalled at Google's customer "service". My nexus 5 has the rattle issue pretty bad and also the sim tray protrudes. I contacted Google regarding the issue and they responded by saying this is normal and we wont replace???? Anyone else had this problem?
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I think they've been told not to RMA the phones now for what is widely considered to be 'manufacturing differences'. Could be wrong, though
Just say it overheats and you're scared that it might hurt you.
Give it a bit before you do though because all chat logs are saved and they will know you're lying..
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yea posting here will help
CheesyNutz said:
yea posting here will help
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I'm not looking for help? Just wondered if anyone had similar experiences
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snowwhite007 said:
I'm not looking for help? Just wondered if anyone had similar experiences
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I had a fantastic customer service experience when I RMA'd my phone. My micro USB chord would not stay in the phone and came out very easily. The service agent was courteous, professional and pleasant.
I think they've had too many people using the "button rattle" to just get a newer phone. Can't say as I blame them.
So you tried to report two non issues as a reasons to get an RMA and you were denied?
Glad to see Google reps doing their job properly.
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What do you mean that the sim tray protrudes? That it doesn't close fully and sticks out more than the power button? Or it sticks out less than that?
I'm glad they aren't RMA'ing for rattles. You will be hard pressed to find a smart phone that doesn't rattle. I think after the Nexus 4 debacle with so many people returning them, they changed their stance to stop a lot of frivolous returns. So many people try to abuse the system (and even a poster in this thread encouraged lying) that it makes it hard for people who might have legitimate problems.
Good.
Put your phone in a case. Both issues solved
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My buttons rattle.
Why would I RMA it?
So you're disgusted with google for not giving you a new phone when there's nothing wrong with your current phone? Is that what we're supposed to understand here?
K.
Stand by for threads complaining about google not doing rmas to get a red Nexus 5.
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My buttons rattle like crazy, but the phone works just fine. Why would RMA it?
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I just bought this phone but the Nexus logo on the back goes in a bit when I apply pressure. Is that normal?
iggie94 said:
I just bought this phone but the Nexus logo on the back goes in a bit when I apply pressure. Is that normal?
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Yup. Mine does that, but only when I actually press on it. If you really don't like it, just take the back off and put some thin foam or something under the back.
aooga said:
Yup. Mine does that, but only when I actually press on it. If you really don't like it, just take the back off and put some thin foam or something under the back.
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Click to collapse
Thanks. I noticed the problem yesterday and it worried me a bit. I won't look too much into it. :good:
Mine rattled it bugged me so I opened the phone and fixed it. No issues since.
Jattro said:
What do you mean that the sim tray protrudes? That it doesn't close fully and sticks out more than the power button? Or it sticks out less than that?
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I had this issue on my first device. It was out a bit, but no way near the power button. It wasn't flush thou. But I didn't RMA for this. I RMA for faulty LCD. Orange spot appeared on my screen.
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So I have only successfully taken one picture with selective focus. I have tried so many different distances from my target and it simply won't work and always says it can't detect the target. Has anyone else had problems? Or does anyone have any ideas for me?
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mattpayne92 said:
So I have only successfully taken one picture with selective focus. I have tried so many different distances from my target and it simply won't work and always says it can't detect the target. Has anyone else had problems? Or does anyone have any ideas for me?
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In the other camera thread, people mentioned forgetting to take the acrylic off the lens. You did that?
byte9 said:
In the other camera thread, people mentioned forgetting to take the acrylic off the lens. You did that?
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They did it for me at AT&T when I got the phone. They took all the plastic off for me.
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Check the camera lens for sure. Otherwise be sure your two subjects are of a good difference in visual contrast. Since its a software blend, the camera needs two images of stark contrast to work well.
Love, from GS5 locked bootloader hell.
Yes i also notised that.
Issue resolved
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josh030181 said:
Im running Bad Boyz v1.2 and flashed the .13 firmware?
It didn't start being blurry until I flashed the firmware but I'm not sure how long after. I have been on Bad Boyz since it was available and never had this issue.
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Mine did the same thing but it is stock, not even rooted. I have not been able to find a fix yet.
You gotta keep the lens clean
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JMB101 said:
Mine did the same thing but it is stock, not even rooted. I have not been able to find a fix yet.
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I think this might be a problem, I remember reading on here that someone else's camera did the same thing but I can't find the post.
I guess I'll just go back to stock and take it to Sprint
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josh030181 said:
I think this might be a problem, I remember reading on here that someone else's camera did the same thing but I can't find the post.
I guess I'll just go back to stock and take it to Sprint
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It seems like this is a common issue with no other fix that I can find besides taking it to Sprint. I will post if I find any additional solutions.
Found a fix by searching Google and it really
worked, a drop of water and scrape the lens with the corner of a credit card.
Before and after pics
JMB101 said:
It seems like this is a common issue with no other fix that I can find besides taking it to Sprint. I will post if I find any additional solutions.
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Click to collapse
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josh030181 said:
Found a fix by searching Google and it really
worked, a drop of water and scrape the lens with the corner of a credit card.
Before and after pics
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That's great mine has been a little blurry gonna try it when I get home thanks
Mine got foggy too. Keep mine in a case and in my front pocket without anything else. Still got all scratched up. Read HTC has put a coating on the lenses for what ever reason.
I placed a small dab of toothpaste with an even smaller dab of water and rubbed on the lens very lightly. First time almost got it 100%, second time did it. Pulled the coating off nicely. Pictures are really clear again.
I've also read rubbing alcohol and Q-tips will do the trick.
Sweet I'm not crazy then it does have a coating on it
camera film
Thanks for the great tip....it worked like CHARM,
I'm Sporting the HTC ONE M8 TOTALLY MODDED
Viper Onem8 Rom
Elemental X kernal
custom boot & down Animations
Custom boot sound, 15 second interval of TOOLS song JAMBI
Harmon Kardon Upgrade
Viper4Android FX Sound Enhancer
S-Off
Developer banner removed
TWRP
And I'm currently working on a randomize app/apk that will allow a different boot sound every time the device starts...