Touch screen issue - Xperia Z Q&A, Help & Troubleshooting

As u can see in the picture..im facing touch screen problem.the bottom of screen is not responding..any help guys??
Sent from my C6603 using XDA Premium 4 mobile app

1-did you recently dropped your phone?
2-was it like this before an update or something that you have recently installed? back track
3-perform a repair through sony pc companion or sony update service

LitoNi said:
1-did you recently dropped your phone?
2-was it like this before an update or something that you have recently installed? back track
3-perform a repair through sony pc companion or sony update service
Click to expand...
Click to collapse
mm water has entered to it.. but the problem is that sometimes the touch works and sometimes it doesnt...thank you anyway

Dirtyguyy said:
mm water has entered to it.. but the problem is that sometimes the touch works and sometimes it doesnt...thank you anyway
Click to expand...
Click to collapse
if the water is between digitizer and display screen wont need replacement.
take it to Sony.delay will add to the cost

androidtweaker1 said:
if the water is between digitizer and display screen wont need replacement.
take it to Sony.delay will add to the cost
Click to expand...
Click to collapse
thank you i took it to a place where they repair cellfones and they said i need to change my screen..

Related

[Q] Xperia T, same screen problem as X8, X10 and so on

Hi
Quick question. I don't know if anyone experienced that with Xperia T. I seem to have the same problem with it as with previous X8 and X10. Screen stays blank after switching on. Just backlight comes on but nothing else. Touch panel still responds as it should but no information visible phone is kinda useless. Just wondered if anyone knows how to fix this. Would it be hardware problem which seems to be going on for quite a while then in sonys mobiles or is it just software glitch? I would buy new screen but not sure if this will fix it.
Phone is updated to latest available firmaware. Done it yesterday with SUS.
Thanks
quban said:
Hi
Quick question. I don't know if anyone experienced that with Xperia T. I seem to have the same problem with it as with previous X8 and X10. Screen stays blank after switching on. Just backlight comes on but nothing else. Touch panel still responds as it should but no information visible phone is kinda useless. Just wondered if anyone knows how to fix this. Would it be hardware problem which seems to be going on for quite a while then in sonys mobiles or is it just software glitch? I would buy new screen but not sure if this will fix it.
Phone is updated to latest available firmaware. Done it yesterday with SUS.
Thanks
Click to expand...
Click to collapse
First I have heard of this probelm, so it sounds like just you.
Use PCCompanion to fix phone.
HAve you flashed anything to the phone, have you rooted it, have you unlocked bootloader.....
gregbradley said:
First I have heard of this probelm, so it sounds like just you.
Use PCCompanion to fix phone.
HAve you flashed anything to the phone, have you rooted it, have you unlocked bootloader.....
Click to expand...
Click to collapse
PC companion stops half way through the process. I've used the other standalone sonys update service to upgrade the phone which has done it no problem but still nothing visible on screen. Only brightens up slightly when switched on but nothing whatsoever visible.
gregbradley said:
HAve you flashed anything to the phone, have you rooted it, have you unlocked bootloader.....
Click to expand...
Click to collapse
quban said:
PC companion stops half way through the process. I've used the other standalone sonys update service to upgrade the phone which has done it no problem but still nothing visible on screen. Only brightens up slightly when switched on but nothing whatsoever visible.
Click to expand...
Click to collapse
I ask again...
gregbradley said:
HAve you flashed anything to the phone, have you rooted it, have you unlocked bootloader.....
Click to expand...
Click to collapse
gregbradley said:
I ask again...
Click to expand...
Click to collapse
Hi
Sorry, forgot to add earlier. No, nothing was done. No bootloader unlocking, no rooting, no other flashing. It just happened when I switched it on couple of days ago. I did have same/similar problem with X10 some time ago but along with just backlight on the screen (nothing else) but phone was in boot loop at the same time. This one just stays on for whatever time you want it and you can hear sounds and feel vibrating when using touch panel. Just trying to determine if it's something simple like faulty lcd (not cheap at all thoguh) or even if I splash out for a new lcd it will not help.
If you have not flashed anything, take it back to the shop for a new one
Sent from the future on my Star Trek communicator.
Sent from my LT30p using XDA premium.
gregbradley said:
If you have not flashed anything, take it back to the shop for a new one
Sent from the future on my Star Trek communicator.
Sent from my LT30p using XDA premium.
Click to expand...
Click to collapse
Not an option. Will have to keep searching for solution. Thanks for trying.
Same problem
quban said:
Not an option. Will have to keep searching for solution. Thanks for trying.
Click to expand...
Click to collapse
Hello, my girlfriend's phone is having the same problem, i can hear the sounds when i slide my fingers over the screen, i can take pictures with the dedicated button, the VolUp and VolDown buttons are working because i hear the beeping, but it's not showing anything on the screen, have you solved this issue? thank you :crying:
guilleglad said:
Hello, my girlfriend's phone is having the same problem, i can hear the sounds when i slide my fingers over the screen, i can take pictures with the dedicated button, the VolUp and VolDown buttons are working because i hear the beeping, but it's not showing anything on the screen, have you solved this issue? thank you :crying:
Click to expand...
Click to collapse
Hi
Yes I did. Fitted new screen! Only £160 pretty much the same as new phone now.
Was your phone damaged in any way (spilled water on it, dropped it)?
quban said:
Hi
Yes I did. Fitted new screen! Only £160 pretty much the same as new phone now.
Was your phone damaged in any way (spilled water on it, dropped it)?
Click to expand...
Click to collapse
No man, she just was charging it up, then she plugged it out, and after that it was working but with the screen off , so is it a hardware problem and not software problem?
guilleglad said:
No man, she just was charging it up, then she plugged it out, and after that it was working but with the screen off , so is it a hardware problem and not software problem?
Click to expand...
Click to collapse
In my case was hardware. In yours might be not. I'm not that much of an expert so my only suggestion would be to do hard reset. Did you try that? Hold power button for about 15-20 sec.
quban said:
In my case was hardware. In yours might be not. I'm not that much of an expert so my only suggestion would be to do hard reset. Did you try that? Hold power button for about 15-20 sec.
Click to expand...
Click to collapse
I just have reinstalled JB Stock ROM and nothing, the Display is death, the weird thing is the Digitizer works, i can even hear when i touch the buttons, anyway thank you.
Would it be strange to suggest you should contact Sony for warranty?
Sent from my LT30p using xda app-developers app

Focus not working?!

Got my phone 3 days ago, Every thing is great..tested camera...works good.
Rooted yesterday, Installed smaller and black softkeys, and installed greenify.
Today I want to take a picture, my autofocus and manual focus is not working properly...camera hardware makes a clicking noise and it focus in and out many times and then it settles either sharply or blurry...often blurry so my question is what can it be?!
I used it under water maximum 15 min since I got it, and all white stickers for checking water damage is still white as snow.
Any help would be appreciated
You have to flash a stock rom to check if it's a software issue,if not send it back for a replacement.
Sent from my C6602 using xda premium
gm007 said:
You have to flash a stock rom to check if it's a software issue,if not send it back for a replacement.
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
I used SUS and restored to stock but still same problem...I guess I have to return it as a DOA
Kevin_seymer said:
I used SUS and restored to stock but still same problem...I guess I have to return it as a DOA
Click to expand...
Click to collapse
Any progress on the issue? I have the same, but must send phone back to UK for service, what I don't want.
igogold said:
Any progress on the issue? I have the same, but must send phone back to UK for service, what I don't want.
Click to expand...
Click to collapse
Hi I returned my phone as a DOA (dead on arrival) and 4 days later I recieved a new one that works great =)
So my recomendation is return it as soon as possible

[Q] Touch stopped working!

I was taking photos in the pool and everything was fine. But after a few minutes outside the water, the touch suddenly stopped working. The water indicators are all white and everything but the touch are still working. I can even take pictures.
I have restarted, factory reseted, put a new firmware and nothing seens to solve it. Must be a hardware problem. Any sugestions?
There aren't any water indicators on Z1. You already did what you should. Last thing is to flash a new FTF via Flashtool and if this will not solve the problem then it's a hardware failure and go for replacement.
eclyptos said:
There aren't any water indicators on Z1. You already did what you should. Last thing is to flash a new FTF via Flashtool and if this will not solve the problem then it's a hardware failure and go for replacement.
Click to expand...
Click to collapse
They are in the covered ports. Already flashed a new FTF, no lucky.
Tucasiqueira said:
.Already flashed a new FTF, no lucky.
Click to expand...
Click to collapse
Then go via warranty. Are you sure the indicators are there under the flaps? I tested the flaps many times and no sign of any indicators. Maybe they are fake.
eclyptos said:
Then go via warranty. Are you sure the indicators are there under the flaps? I tested the flaps many times and no sign of any indicators. Maybe they are fake.
Click to expand...
Click to collapse
The problem is that I bought in US, but I'm in Brazil. They aren't in the flaps, are in the port itself
Tucasiqueira said:
The problem is that I bought in US, but I'm in Brazil. They aren't in the flaps, are in the port itself
Click to expand...
Click to collapse
Then you should go for international warranty from Sony Service, call them.
BTW, I think you confusing the reset button with the indicator. Trust me there is no any indicator. You can say this all day, trust me.
eclyptos said:
Then you should go for international warranty from Sony Service, call them.
BTW, I think you confusing the reset button with the indicator. Trust me there is no any indicator. You can say this all day, trust me.
Click to expand...
Click to collapse
there are actualy 2. One near the sim slot and one in the sd card slot. It's a litte white retangle, just look to the bottom of the slots and you should see it
Tucasiqueira said:
there are actualy 2. One near the sim slot and one in the sd card slot. It's a litte white retangle, just look to the bottom of the slots and you should see it
Click to expand...
Click to collapse
Sorry, my Z1 is normal, your have to be special. There is no any indicator. Type on XDA "Z1 Indicators" and you will read about it more deeply. I am not new to this so stop telling me this crap.
http://talk.sonymobile.com/t5/Xperi...-the-water-indicator-on-Xperia-Z1/td-p/397501 from the Sony forum. It's not crap, the indicators are the white strips on the reverse of the flaps. They will turn red if your wet them. Try it if you don't believe me.
Sent from my C6903 using XDA Premium 4 mobile app
gregbradley said:
http://talk.sonymobile.com/t5/Xperi...-the-water-indicator-on-Xperia-Z1/td-p/397501 from the Sony website so it's not crap.
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hey Greg, I saw this page and sorry if I was rude in the last post but under my flaps there is not any kind of indicators, not even close. A picture of this indicators will help me to understand if I am wrong...
Googling "Xperia z1 water indicator" reveals that there actually is at least 1 physical indicator. Maybe it's model-specific or there are just a lot lot of people with a misunderstanding.
Either way, you should go for the warranty and contact the Sony support.
Since its only your touchscreen that stopped working, chances are good that it's can be repaired by an independent phone repair center, but that would cost a bit.
Good luck
gregbradley said:
the indicators are the white strips on the reverse of the flaps. They will turn red if your wet them. Try it if you don't believe me.
Click to expand...
Click to collapse
I did. I took off the flap from micro SD and I drop water on it and still gray like new the first time. I can make a vid about this if someone don't believe..so?
My Z1s doesn't have any indicators under the flaps either. There might be one inside, but nothing on the flaps.
aooga said:
My Z1s doesn't have any indicators under the flaps either. There might be one inside, but nothing on the flaps.
Click to expand...
Click to collapse
Iono mine has then mind you I bought mine here in Canada
Sent from my C6906 using xda app-developers app
dakunclear said:
Iono mine has then mind you I bought mine here in Canada
Sent from my C6906 using xda app-developers app
Click to expand...
Click to collapse
Picture?
aooga said:
Picture?
Click to expand...
Click to collapse
+1
The touch started waorking again, after 4 days not working! I coudn't be more happy
I've got the Z1 and theres no water indicators on mine either, could it be that the Z1S has them but not the Z1 ?

Help to fix a problem with my XZ

Hi evryone. Befor few month my battery was broken and i start to change. During this i crash a screen. I order all parts and change all. So everything worked fine. After 2 month on same place i see a leter was not show correct, next a picture start to show with like a "snow". Now when i am on home screen i see like a old "CRT" monitor a few frame. At end i want to ask where is a posible problem in lcd screen or graphical card on main board. I att. some picture to see a problem. I whish to sau thank you for your help.
Sent from my HTCSensation using XDA Free mobile app
raisig said:
Hi evryone. Befor few month my battery was broken and i start to change. During this i crash a screen. I order all parts and change all. So everything worked fine. After 2 month on same place i see a leter was not show correct, next a picture start to show with like a "snow". Now when i am on home screen i see like a old "CRT" monitor a few frame. At end i want to ask where is a posible problem in lcd screen or graphical card on main board. I att. some picture to see a problem. I whish to sau thank you for your help.
Sent from my HTCSensation using XDA Free mobile app
Click to expand...
Click to collapse
Can be either flex cable issue or lcd issue
Thanks a lot androidtweaker1 for you comment. In this case I have the right to doubt the graphics card on the phone.
raisig said:
Thanks a lot androidtweaker1 for you comment. In this case I have the right to doubt the graphics card on the phone.
Click to expand...
Click to collapse
I dont think there is an issue with the Board.
Recommend you to take it to a service center to identify the proper cause if this glitch
androidtweaker1 said:
I dont think there is an issue with the Board.
Recommend you to take it to a service center to identify the proper cause if this glitch
Click to expand...
Click to collapse
Again, thank you very much. And for me from the beginning I thought that the problem comes rather from the screen rather than the board, but I had doubts around her.. Ok i will take to service center and after that will order a spare parts.
raisig said:
Again, thank you very much. And for me from the beginning I thought that the problem comes rather from the screen rather than the board, but I had doubts around her.. Ok i will take to service center and after that will order a spare parts.
Click to expand...
Click to collapse
:good:

Touchesceen isnt working anymore

Hi there,
so for a few weeks now my touchscreen hasn't been working anymore.
Power and Volume buttons are working fine.
At first i shut my screen off again and again until i the touchscreen responded.
But since today I couldn't get my touchscreen to work.
The touchscreen also doesn't respond in TWRP Recovery.
So does this mean that my touchscreen is defect?
It never fell down the glass is not broken. The problem occurred suddenly.
I am rooted and my bootloader is also unlocked.
I am on Resurrection Remix 5.8.0 N.
Fresh Rom installs didn't help sadly.
For now I am using my phone with a mouse via USB OTG..
I hope that someone can help me out.
Thanks in advance.
Your digitalizer seems to have defect, try to give it to some repair shops to have a check.
iXaidyiu said:
Your digitalizer seems to have defect, try to give it to some repair shops to have a check.
Click to expand...
Click to collapse
Repairing will cost me about 120€- 160€.
I think that is way too much dont you think?
badflife said:
Repairing will cost me about 120€- 160€.
I think that is way too much dont you think?
Click to expand...
Click to collapse
So, buy a new phone
Sent from my Sony D6503 using XDA Labs

Categories

Resources