Proximity Sensor and unlock screen Issues during call on Kit Kat - Sony Xperia ZR

Hello. During conversations I often unable to unlock the screen to hangup call or make other actions. Have someone experience same issue? Normally the screen should unlocked by double pressing on power button, right? Sometimes it takes to press 5-6 times before screen appear, it is normal? I experienced such issue on 4.3 and 4.4 with full wipes. Thanks in advance.

Solved by adding some glue where proximity sensor is located.

Where is the proximity sensor located?
Sent from my C5502 using XDA Free mobile app

grizzlyspid86 said:
Where is the proximity sensor located?
Sent from my C5502 using XDA Free mobile app
Click to expand...
Click to collapse
In the front right part of the phone, so there was bad contact. So if I pressed hard on that area proximity sensor became working, otherwise it was always turn on. Repairer a little bit opened front right part with the screen and added a little glue there. :good:

Related

Does the one have a proximity sensor ? Screen remains on during call

As question
I came from a note 2 which had proximity sensors when I was on a call the screen turned off but when I took my ear away the screen came back on
I have noticed with my one the screen remains on and will turn off as normal when it goes to sleep (have it set to one min) when I finish the call I have to press the on switch to end the call
This is my second handset from 3 which is going back as there is screen problems tbh I can't remember if the same happened on my first
Thanks
Sent from my HTC One using Tapatalk 2
Yes it does it's one of the sensors to the left of the top speaker grill works fine here. .....another replacement:banghead:
Sent from my HTC One using Tapatalk 2
Just checked with an app my proximity sensor isn't working grrrr
Sent from my HTC One using xda premium
Just cover the sensors up and see if you can get the back and home buttons to light up.
I also had the same issue on my One. Thought it was hardware related but then I was digging deeper into it (issues with other HTC devices etc.). Try the following: hold the phone near a bright light bulb or something and make a call. In my case, the phone worked as it should be: screen on during call and by covering the light/proximity sensor the screen turns off. Also check the sensor functions with an app from play store - remember, hold your phone in front of a bright light source. I determined the sensors are working fine but only above a certain light-sensor-threshold so it had to be a software issue. Technically, the proximity sensor is a part of the light sensor. If you are noticing the same behaviour, download the app Rezound Prox Sensor Calibrator with your rooted device and play with the threshold values. As far as i remember, my values were 16 and 28 or so. Can't look after it because my One was stolen last weekend
I've tried an app and the sensor is doing nothing ;( I'm not rooting as the are sending me a third handset
Looks like my sensor is not functioning tried your suggestion with the light also nowt ;(
Sent from my HTC One using xda premium
craftycarper1 said:
Just cover the sensors up and see if you can get the back and home buttons to light up.
Click to expand...
Click to collapse
That's one thing I noticed my lights don't won't would say my sensor is caput
Sent from my HTC One using xda premium
My HTC One light sensor was working fine..But i noticed when talking on my phone in a very dark area the Proximity sensor was not working..Apps i tried showed a working light sensor but the proximity sensor would not work..Phone screen kept turning off with out even putting the phone near my face..
Found this app in the market and its revived my POS sensor in my phone..Settings that got my phone working properly was PS1_CANC(low threshold) set to 25 and the PS2_CANC(High Threshold) to 1
Figured this would be a worthy bump for anyone with Prox issues and don't have the option to return
https://play.google.com/store/apps/...yZWRpY29udHJvbC5Qcm94U2Vuc29yQ2FsaWJyYXRvciJd
mancuk29 said:
As question
I came from a note 2 which had proximity sensors when I was on a call the screen turned off but when I took my ear away the screen came back on
I have noticed with my one the screen remains on and will turn off as normal when it goes to sleep (have it set to one min) when I finish the call I have to press the on switch to end the call
This is my second handset from 3 which is going back as there is screen problems tbh I can't remember if the same happened on my first
Thanks
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
If you set the Sleep to Auto Sleep the screen will function correctly. I noticed mine was not working right meaning I'd have to turn it back on after a call as well so I changed to Auto Sleep and it seems to have fixed the issue. Hope this helps!
MissRose said:
If you set the Sleep to Auto Sleep the screen will function correctly. I noticed mine was not working right meaning I'd have to turn it back on after a call as well so I changed to Auto Sleep and it seems to have fixed the issue. Hope this helps!
Click to expand...
Click to collapse
Seems to only have worked temporarily it was working a few weeks ago so may it has to do with an app or setting I changed.

[Q] xperia z proximity sensor problem

any one else have this issue with Xperia Z ?
i can make calls or recieve calls and then the screen goes black when put to my ear as it should, but most of the time [not all the time] when i finish the call and take it away from my ear it wont light up so i can't end the call. i have to wait for the other person to hang up, and even then sometimes it wont light up.
they hang up the phone call doesn't end so it just stays black and i can't do anything.
i can restart it by pressing the off button and volume up at the same time, but i don't want to have to restart my phone every time i make a phone call.
has any one had this issue?
Could be software issue, ie a third party app, for example justshake and similar apps have options to alter proximity sensor activity but I stay away from altering them. The only time I have a similar issue is with modded Skype but a brief press or two of power button restores the screen so not a big issue.
You should try in service menu if your sensor is functioning properly.
A small workaround to end call without having to use the screen is to enable ens call with power button press which is in accessibility settings of the phone, so don't need to wait for another party to hang up or to reboot your phone
Sent from my C6603 using Tapatalk 2
thanks for your kind help i am on stock .253 firmware i don't have much software installed only skype, viber whatsapp from the goolge play and i tried in the service menu the sensor is working flawlessly and tried factory reset twice same problem exist
searching on the google for solution i see im not the only one whose having this particular proximity sensor problem there are other people reporting the same problem
Maybe the screen protector?
Sent from my C6603 using xda premium
Proximity sensor
Mine started doing the same thing. After reinstalling and checking if it might be a software issue, I did some research and came across this: talk.sonymobile.com/thread/126533?start=0&tstart=0
I've taken my phone in, and awaiting a response. (The phone is just over a week old, so it just fell out of the "automatic RMA" period).
I put a skin on front... Now having issues... Is there a way to just disable it...
Sent from my C6603 using Tapatalk 4
I had the same problem and did like the post #31 on the linked thread says :
Press firmly on the proximity senson with your thumb (located beside the notification led).
I have a screen protector and did not remov it and it now works like a charm.
Hope it helps.
xperia z. I have the same problem after installing the spg glass protector ver1. Since the ver2 has a cutout at the proximity sensor, I do not like it and therefore keep on using the ver1 without the cutout. I prefer to disable the proximity sensor instead of having a pit on the screen surface. Just add the line:
gsm.proximity.enable=false
to the end of the file build.prop located in /system, reboot, and the sensor will be disabled.
The way to activate the screen during a phone call is to press the power button twice.
Hope this help.
Explanation/please
wmiswm said:
xperia z. I have the same problem after installing the spg glass protector ver1. Since the ver2 has a cutout at the proximity sensor, I do not like it and therefore keep on using the ver1 without the cutout. I prefer to disable the proximity sensor instead of having a pit on the screen surface. Just add the line:
gsm.proximity.enable=false
to the end of the file build.prop located in /system, reboot, and the sensor will be disabled.
The way to activate the screen during a phone call is to press the power button twice.
Hope this help.
Click to expand...
Click to collapse
Can i ask how do i reach this settings. I tryed different data searches via phone and with PC (ofc with mobile connected). But i dont seem to find this system folder no matter where i look. Maybe you can make a tutorial for me or just say where to look. Thanks
You need to be rooted. The build.prop file is in /system.
An easier way to add the property to your build.prop would be to use build.prop editor - https://play.google.com/store/apps/details?id=com.jrummy.apps.build.prop.editor
I will just say - BE CAREFUL when editing that file. If you edit the wrong thing, you can stop your phone booting.
Sent from my C6603 using Tapatalk
I've tired all these solutions above but unfortunately I'm still facing same problem and it's really frustrating
My phone isn't rooted so I can't disable proximity sensor
If there is any other solutions ?
Install proximity smart cover from market. The screen will then come on when you take the phone away from your ear.
In settings:
Enable device admin
Turn screen off - never
Turn screen on - 0 seconds
Then go back and start the service
Sent from my C6603 using xda app-developers app
Thanks, it did work
wfsolutions said:
I had the same problem and did like the post #31 on the linked thread says :
Press firmly on the proximity senson with your thumb (located beside the notification led).
I have a screen protector and did not remov it and it now works like a charm.
Hope it helps.
Click to expand...
Click to collapse
I was going crazy with this sensor problem, and tried all sort of thing including resetting my phone multiple times. The suggestion you mentioned here worked like a charm.

[Q] Screen stays off during call no matter what I do!

When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
MNDZA said:
When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
Click to expand...
Click to collapse
Is anything covering the front facing camera, or light sensor? Like a case, bad screen protector, etc....
Does your front facing camera work just fine as a camera?
How about air gestures? Do they work?
I'm asking these things because it seems your proximity sensors aren't working properly. Your phone thinks it's next to your head all the time, so it's not waking the screen until the other person ends call. We need to find out which one is acting up and why.
The front camera works, but in my office it seems VERY sensitive to light. The lights are glaring heavily. I never use the front camera so I don't know if that's normally how it was. Air gestures work when the screen is on (swiping left and right to view my photos), but the quick glance won't work when the phone is locked. The weird thing is that quick glance works when I do the "try it" tutorial only.
440bro said:
Is anything covering the front facing camera, or light sensor? Like a case, bad screen protector, etc....
Does your front facing camera work just fine as a camera?
How about air gestures? Do they work?
I'm asking these things because it seems your proximity sensors aren't working properly. Your phone thinks it's next to your head all the time, so it's not waking the screen until the other person ends call. We need to find out which one is acting up and why.
Click to expand...
Click to collapse
Ok now it seems quick glance DOES work when the phone is off....I just couldn't do it correctly.
Main problem still exists though.
What rom are you using
Sent from my SAMSUNG-SM-N900A using Tapatalk
My note 2 started like this also. I don't know what's wrong with it.
Sent from iNew V3 using Tapatalk
My phone is completely stock and not rooted.
MNDZA said:
My phone is completely stock and not rooted.
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Click to collapse
then i would contact att and get a warrenty replacement
jerrycoffman45 said:
then i would contact att and get a warrenty replacement
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Click to collapse
I was thinking that, but I'm tempted on resetting my phone and seeing if that helps. The problem is that I would lose all my app data and I'd hate to deal with that.
MNDZA said:
I was thinking that, but I'm tempted on resetting my phone and seeing if that helps. The problem is that I would lose all my app data and I'd hate to deal with that.
Click to expand...
Click to collapse
att will ask you to do that when you call
MNDZA said:
When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
Click to expand...
Click to collapse
Unfortunately this sounds like a bad proximity sensor. This can be verified by testing the sensor by dialing *#0*#
I had this happen to my last Note 3. The only difference was I could turn the screen back on with the home button.
done12many2 said:
Unfortunately this sounds like a bad proximity sensor. This can be verified by testing the sensor by dialing *#0*#
I had this happen to my last Note 3. The only difference was I could turn the screen back on with the home button.
Click to expand...
Click to collapse
I tried that *#0*# test and I can activate the proximity sensor, but it seems to stay on after that.
This is a known issue with our phone. I had this issue myself. Plenty of times. Just call ATT and ask for a replacement.
Yeah I just found this:
http://forums.androidcentral.com/sa...-3-proximity-sensor-issue-during-calls-5.html
It's not a software issue use canned air and blow by the speaker and the headphone jack als o press on the back of the phone . This has happened to me
Sent from my SAMSUNG-SM-N900A using xda app-developers app
i stumbled upon this thread and took my phone apart and sure enough there was lint in it. in the dial pad using the *#0*# method, when i covered the sensor the screen would light green, vibrate, and stay that way after i moved my hand away. i cleaned it and everything is perfect!!!
Try this
https://www.youtube.com/watch?v=fls4NIRJ1IQ&feature=youtube_gdata_player
Sent from my Note 3 SM-N900A rooted by Designgears

Screen doesn't turn back on after call

After just about every call, when I take the phone away from my face the screen remains blank. If I tap the phone against my leg, sometimes the display will come back on.. otherwise I have to press the power button and unlock the screen before I can use it again.
Anyone else have this issue?
Are you using battery guru?
Sent from my XT1092 using XDA Free mobile app
No
kloan said:
No
Click to expand...
Click to collapse
It sounds like it could be a problem with your proximity sensor. There might be some fine debris inside the top speaker grill. You can try blowing it out with a can of compressed air.
Barring that, a replacement device may be necessary.

Proximity sensors not working interferes with active calls. Fix?

After screen replacment the proximity sensors don't work for some reason. So now when I get a call I can't do anything, It's just a black screen. I can't use the phone or even put it on loudspeaker. I'm looking for some kind of software solution but can't find any. I tried going though some settings on the phone but I had no luck.. The only thing I can do is end calls with the power button :/ Could anyone help? :fingers-crossed:
There's a very small piece that goes on top of glass screen in between LCD where the proximity sensors are, if not installed your issue may rely on that.
Sent from my XT1096 using Tapatalk
Do you have more information on the piece that's needed? I have the black gasket on, and am still having the same issue. What components are needed for the 2014 Moto's proximity sensor?
rumen_do said:
After screen replacment the proximity sensors don't work for some reason. So now when I get a call I can't do anything, It's just a black screen. I can't use the phone or even put it on loudspeaker. I'm looking for some kind of software solution but can't find any. I tried going though some settings on the phone but I had no luck.. The only thing I can do is end calls with the power button :/ Could anyone help? :fingers-crossed:
Click to expand...
Click to collapse
use this app to identify name of proximity sensor https://play.google.com/store/apps/details?id=imoblife.androidsensorbox&hl=en_GB and then try a sensor disabler like this https://play.google.com/store/apps/details?id=com.itsme4ucz.screenoff hope it helps

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