Database Develop

dead pixels on hd7 screen

so i ordered my hd7 on tmobiles online store a day after it came out.....i had it shipped over night.....so i get the phone the next day and start it up and im loving it so far but i notice these white dots on the right hand side of the tiles and the were indeed dead pixels so i called 611 and told them what the deal was and they said that it was the first report of this nature to get to them....i told them i wanted a replacement and they told me i would have to pay for another phone as a deposit and once they got mine back i would get a refund......that realy upset me and ended hanging up on them so i went to my local tmobile store and told them what the deal was and the manager was kind enough to do an exchange at the store......that gentlemen was awsome!.......so guys check your screens and make sure you dont have any dead pixels.....if tou open your web browser and go to the screen where it shows all the tabs you have open exit them and that leaves you with a black screen and you can see if you have any.......ide like to know if theres anymore bad screens out there

djledome said:
so i ordered my hd7 on tmobiles online store a day after it came out.....i had it shipped over night.....so i get the phone the next day and start it up and im loving it so far but i notice these white dots on the right hand side of the tiles and the were indeed dead pixels so i called 611 and told them what the deal was and they said that it was the first report of this nature to get to them....i told them i wanted a replacement and they told me i would have to pay for another phone as a deposit and once they got mine back i would get a refund......that realy upset me and ended hanging up on them so i went to my local tmobile store and told them what the deal was and the manager was kind enough to do an exchange at the store......that gentlemen was awsome!.......so guys check your screens and make sure you dont have any dead pixels.....if tou open your web browser and go to the screen where it shows all the tabs you have open exit them and that leaves you with a black screen and you can see if you have any.......ide like to know if theres anymore bad screens out there
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Click to collapse
there are dound to have dead pix on a LCD... its like lottery u will never know u will get it.... and i think if u need them to ship the device to u then for sure they will like to have a deposit, in case u decide to keep both the devices...

I didnt have any when I got it, now about 20 days into ownership I have a black pixel right slap bang in the middle of the screen! but it isnt really visible when on red for some reason, but all other colours it sticks out!

i have a green one i can only see on blacks. its quite annoying.

green one is just a bad pixel bro..you can push that are where the bad pixel is..
deadpixel is must be grey colour.but i am sorry,you can not solve this problem with the same solution..

goztepelee said:
green one is just a bad pixel bro..you can push that are where the bad pixel is..
deadpixel is must be grey colour.but i am sorry,you can not solve this problem with the same solution..
Click to expand...
Click to collapse
Do you know if there is a way to fix it? i really dont want to get it replaced.. i just came from the mytouch 4g and it already had enough problems >_< and do you know if it will get worse.

You can go to youtube.com/watch?v=liMySLZkF5o and watch the video on your phone. It should help you with the bad pixel situation...
No guarantees though, but I guess its better than nothing. Some people in the comments for the video said pushing on the bad pixel helped too
Also watch out if your epileptic lol
Sent from my T-Mobile G2 using XDA App

daaango said:
You can go to youtube.com/watch?v=liMySLZkF5o and watch the video on your phone. It should help you with the bad pixel situation...
No guarantees though, but I guess its better than nothing. Some people in the comments for the video said pushing on the bad pixel helped too
Also watch out if your epileptic lol
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
not close because its at the top and the youtube video istn all the way wide screen hahahah xD

There's a couple other videos like that floating around youtube that might fit your screen, just do a quick search around
Sent from my T-Mobile G2 using XDA App

daaango said:
There's a couple other videos like that floating around youtube that might fit your screen, just do a quick search around
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
i found one but it didnt fix it xD

Aww did you try applying slight pressure to the pixel?
Sent from my T-Mobile G2 using XDA App

stratax said:
i have a green one i can only see on blacks. its quite annoying.
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Click to collapse
same here. but it's just a very small dot.

another one popped up you have got to be kidding me. HTC is REALLY ticking me off. their screens are SH!T. screen was defect on mytouch 4g, screen sucked on mytouch slide, screen is getting stuck/dead pixels on HD7 now.
Im tempted to just get a focus, even though i love this phone..
Yeah, i have tried putting preasure on it, but its hard since the screen is glass lol.

daaango said:
Aww did you try applying slight pressure to the pixel?
Sent from my T-Mobile G2 using XDA App
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Click to collapse
do i put preasure ON the pixel, or around it?

i just found two more small ones.. they are all green, and only on black, or dark grey.
this is so irritating..

Suplado said:
same here. but it's just a very small dot.
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Click to collapse
Yeah im just being cautious because sometimes stuff like this gets worse.

Screen faded colors slowly come back......

I just got my Nexus 7 tablet today and installed an XO screen protector, by the book. It works fine for the longest time no issues. Then all of a sudden as the tablet was locked, I picked up and unlocked it and the screen was faded very badly. Like it was almost white as you can see with the 3 screenshots below that look faded. Then after about 10 minutes the colors come back.
I purchased from Sam's club with the warranty. Should I take it back for an exchange immediately? If I do this I lost the $20 XO Skin cover I now have installed on the device. Some may ask if the screen protector could be causing the fade. I guess it could be but why would it then come back later? Should I just power it down and wait for a day to see if its just an anomaly?
Both Good and Bad pictures attached below, should be fairly obvious which are good and which are bad.
Please HELP.

It's not your screen protector, I bought mine from the Google Play Store and has the same issue... Its very annoying :-S

jgcalderonperez said:
It's not your screen protector, I bought mine from the Google Play Store and has the same issue... Its very annoying :-S
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Click to collapse
Thanks for validating that its not the screen protector. I hope soon who knows these screens better than me can explain why its happening. I think I need to take it back and exchange.

Im trying to get a replacement from Google but lines are way too busy...

Contact XOSkins and see if you can exchange. They may honor the normal warranty exchange of you paying shipping both ways. You send the old one back, they send you a new one.

jgcalderonperez said:
Im trying to get a replacement from Google but lines are way too busy...
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Click to collapse
Ok cool, let me know what they say once you do talk to them will you? Thanks again!

r4d14n7 said:
Contact XOSkins and see if you can exchange. They may honor the normal warranty exchange of you paying shipping both ways. You send the old one back, they send you a new one.
Click to expand...
Click to collapse
Really? On what basis do I ask for this? Do I just call and tell them my tablet went bad after I placed the skin on it?
Thanks a ton. BTW I don't know if you have the gray cover Google was selling with the N7 but it is AWESOME. Very sleek and snug to the device and feels solid for a cover. But no magnet

I'm having the same problem on my tablet. Really frustrating
Sent from my Nexus 7 using xda app-developers app

Any luck?
I have been working on some other things and have now noticed that it takes about 5 minutes for the color to fully restore the color. When I first wake the tablet it is extremely cloudy and washed out to the point the colors are barely visible. Then slowly the colors return over about a 5 minute period.
gcalderonperez said:
Im trying to get a replacement from Google but lines are way too busy...
Click to expand...
Click to collapse
Any luck on the replacement? I think I am going to take mine in tomorrow to Sams and see what they say. If they give me trouble I did purchase the warranty bout I am hoping that Sams will just replace it with a new one.

agtitan said:
I'm having the same problem on my tablet. Really frustrating
Sent from my Nexus 7 using xda app-developers app
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No doubt I hope they will replace it, I can't think of anything I can do to fix this!

I'm having the same issue with the whiteout. I've noticed it after sleep mode.

dockinj said:
Really? On what basis do I ask for this? Do I just call and tell them my tablet went bad after I placed the skin on it?
Thanks a ton. BTW I don't know if you have the gray cover Google was selling with the N7 but it is AWESOME. Very sleek and snug to the device and feels solid for a cover. But no magnet
Click to expand...
Click to collapse
They do have a warranty for scratched or torn screen protectors. I don't know if they'll cover it if you applied the skin and had to get a warranty replacement for the device. I would Peel it off right before you send the nexus back and check with XO.
Also, someone else found that this may be caused by some special function of the tegra 3 that causes movies to have truer color, yet washes out the screen when done with the video. It might be a software issue.

dockinj said:
Ok cool, let me know what they say once you do talk to them will you? Thanks again!
Click to expand...
Click to collapse
I finally got in touch with Google last night (35min hold), they are sending me a replacement. You should get one too, that behavior is not normal...

dockinj said:
I just got my Nexus 7 tablet today and installed an XO screen protector, by the book. It works fine for the longest time no issues. Then all of a sudden as the tablet was locked, I picked up and unlocked it and the screen was faded very badly. Like it was almost white as you can see with the 3 screenshots below that look faded. Then after about 10 minutes the colors come back.
I purchased from Sam's club with the warranty. Should I take it back for an exchange immediately? If I do this I lost the $20 XO Skin cover I now have installed on the device. Some may ask if the screen protector could be causing the fade. I guess it could be but why would it then come back later? Should I just power it down and wait for a day to see if its just an anomaly?
Both Good and Bad pictures attached below, should be fairly obvious which are good and which are bad.
Please HELP.
Click to expand...
Click to collapse
Mine just started doing this today. Anyone sent theirs back for a replacement?
Sucks cuz I live in Japan.
Also, once the screen protector answer was given that, no, it's not your protector, why were there 10 answers about replacing the damn screen protectors?
Sent from my Nexus 7 using xda app-developers app

Mine is on its way back for replacement.
Google didn't even question me about it or try do any troubleshooting. Just sent an RMA email and UPS label email to me.
Makes me believe that they know about this issue and just go ahead and send a new one out.
Sent from my SC-02C using xda app-developers app

Guy guys it's not your tablet your wasting your time sending it back it's confirmed as a tegrachip problem there is a fix on this forum but you need root.Your find your replacements will be the same just have to try the fix or sit tight and wait for google to address the problem via ota update sometime soon.

I tried the "fix". Didn't work. Google didn't even try to get me to troubleshoot. I told them the issue with a pic attached and got the RMA instructions back. They know there's a problem and they are not trying to help anyone fix it.
Sent from my SC-02C using xda app-developers app

I like the display but noticed a difference in color. I'm not sure if its because I'm comparing it to my one x. I want to try the "fix" but I'm holding off a little to see whether Google sends out an ota soon.
Sent from my Nexus 7

rushter said:
I tried the "fix". Didn't work. Google didn't even try to get me to troubleshoot. I told them the issue with a pic attached and got the RMA instructions back. They know there's a problem and they are not trying to help anyone fix it.
Sent from my SC-02C using xda app-developers app
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Click to collapse
Got my RMA'd Nexus back today. Rooted already and tried a YouTube video. No problems at all. Yet.
Sent from my SC-02C using xda app-developers app

Umm mine does this.. Noticeably after playing the included transformers video, the screen will be faded for around 10 seconds.
I'm inclined to think it's a Tegra 3 problem. I remember reading about 6 months ago that the upcoming Tegra 3 chip was meant to dynamically adjust the backlight while playing videos, for power saving.
It's probably just this backlight adjustment system glitching up and not knowing what to do after a movie is exited. Doesn't really explain why it's happening for sleep wakes though
Edit:
Managed to find the exact article I read, was longer than 6 months ago lol.
The technology is called DIDIM and Jen-Hsun described how it works. “It’s the ability to per pixel, per frame, per scene to modulate the backlight so quickly that we over a long period of time, reduce the amount of backlight intensity and backlight energy by nearly half. We save as much power in the backlight without changing the visual fidelity at all to save, essentially, the entire power used by our chip.” NVIDIA says your eyes see the same color temperature, so you can’t tell the difference.
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source: http://androidandme.com/2011/11/new...dim-technology-reduces-backlight-power-by-40/

New owner

Hi guys i just bought a g flex today and first and foremost it is an amazing phone. There is a couple of things that i have noticed which would help me if anyome would know how to sort them.
1. There is a hravy screen burn. I know this is a common thing but wondered if anything can sort it.
2. No update for 4.4 i know this phone is a little old but you would still ecpect an update of sorts but nothing since the release.
2. The blacks on this phone just are ent black they have a grey hue and whites do too. And there are very small dots all over the screen. Now i came from a nexus 5 which had a FHD display and this doesnt but come on it shouldnt be that noticable to see eaxh pixel.
If there are any solutions to any of these problems they would be highly appreciated.
Sent from my LG-D955 using XDA Free mobile app

SAMVREMIX said:
Hi guys i just bought a g flex today and first and foremost it is an amazing phone. There is a couple of things that i have noticed which would help me if anyome would know how to sort them.
1. There is a hravy screen burn. I know this is a common thing but wondered if anything can sort it.
2. No update for 4.4 i know this phone is a little old but you would still ecpect an update of sorts but nothing since the release.
2. The blacks on this phone just are ent black they have a grey hue and whites do too. And there are very small dots all over the screen. Now i came from a nexus 5 which had a FHD display and this doesnt but come on it shouldnt be that noticable to see eaxh pixel.
If there are any solutions to any of these problems they would be highly appreciated.
Sent from my LG-D955 using XDA Free mobile app
Click to expand...
Click to collapse
1. Do you have permanent burn-in or suffer temporary burn-in?
2. It is possible to flash 4.4 yourself if you are feeling a little adventurous and can find files. There are guides on the forum.
3. It's not even black in a dark room? Or are you talking about the reflections making the blacks appear grey? Amoled white won't be as white as on LCD.
Regarding the pixels/noise/grain that you see, it seems to float around different revisions of the screen. I've seen two Flexes. Mine and another. Mine does not suffer from it. I can hardly see it even if I look up close. While on the other one it was VERY visible and the only thing I could see all the time. This screen also heavily suffered from temporary image retention which mine does not.
Sent from my LG-D955

1. Its temporary burn in
2. U ended up flashing 4.4.2 just couldnt find the tot file but did in the end.
3. I mean it is seriously grainy. Is there any way of telling which model has it and which doesnt
Sent from my LG-D955 using XDA Free mobile app

SAMVREMIX said:
1. Its temporary burn in
2. U ended up flashing 4.4.2 just couldnt find the tot file but did in the end.
3. I mean it is seriously grainy. Is there any way of telling which model has it and which doesnt
Sent from my LG-D955 using XDA Free mobile app
Click to expand...
Click to collapse
You probably have the first model which was as grainy as the other one I saw myself. It was seriously grainy and unbearable.
Try dialing 3845#*955# (replace 955 with your model number). Then "settings/version info/HW Version". Do you see rev1.0 somewhere?

dannejanne said:
You probably have the first model which was as grainy as the other one I saw myself. It was seriously grainy and unbearable.
Try dialing 3845#*955# (replace 955 with your model number). Then "settings/version info/HW Version". Do you see rev1.0 somewhere?
Click to expand...
Click to collapse
Yeah it does say rev 1.0 is that the one with the grainy screen

SAMVREMIX said:
Yeah it does say rev 1.0 is that the one with the grainy screen
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Click to collapse
Hmm same as mine then. But the screen must be different. I've seen how grainy it is and the one I have now I barly can see the grain even if I look close for it. So it's a none issue on my phone.

dannejanne said:
Hmm same as mine then. But the screen must be different. I've seen how grainy it is and the one I have now I barly can see the grain even if I look close for it. So it's a none issue on my phone.
Click to expand...
Click to collapse
I was in the shop today and they had three all revision+?
1 but i guess you have to be lucky becuase all three had thr issue. I toon the first one back because of the burn in issue but the econd one seems to be free of that now also the 4.4.2 update helped. Is there any way of improving it. Any mods of drivers i can install.

SAMVREMIX said:
I was in the shop today and they had three all revision+?
1 but i guess you have to be lucky becuase all three had thr issue. I toon the first one back because of the burn in issue but the econd one seems to be free of that now also the 4.4.2 update helped. Is there any way of improving it. Any mods of drivers i can install.
Click to expand...
Click to collapse
No. No other than software updates from the manufacturer. Hmm maybe I was really lucky with mine. Would like to look at more physically. But they are hard to come by just like that no stores have them in my area.
Sent from my LG G-Flex

Already spot a yellow band

Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Sent from my ONEPLUS A5000 using Tapatalk

StreetkillnHD said:
Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Click to expand...
Click to collapse
I would send it back. It's a brand new phone, but I understand wanting it. I'm still waiting for mine. But you wouldn't buy a new car with a scratch on it so send it back.
Sent from my OnePlus 3T using XDA Labs

MrMeeseeks said:
I would send it back. It's a brand new phone, but I understand wanting it. I'm still waiting for mine. But you wouldn't buy a new car with a scratch on it so send it back.
Sent from my OnePlus 3T using XDA Labs
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Click to collapse
Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk

StreetkillnHD said:
Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
15-day self-service return - whatever that means.

StreetkillnHD said:
Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
OnePlus offers a 15 day no questions asked, hassle free, full refund on their phones (and accesories that have not been opened). You only pay for shipping after filing for an RMA ticket with their customer service.
It takes a couple of weeks to get the refund, but you'll get it as long as it passes inspection from any of their authorized service centers that your phone ends up in.
Hope this helps.

EVR_PR said:
OnePlus offers a 15 day no questions asked, hassle free, full refund on their phones (and accesories that have not been opened). You only pay for shipping after filing for an RMA ticket with their customer service.
It takes a couple of weeks to get the refund, but you'll get it as long as it passes inspection from any of their authorized service centers that your phone ends up in.
Hope this helps.
Click to expand...
Click to collapse
Thanks I'll probably wait till after the 27th lol
I'm sure that will be a busy day
Sent from my ONEPLUS A5000 using Tapatalk

There is a little yellow band (only visible at night and on white screen) on the middle left of the screen

StreetkillnHD said:
Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
Could you post a screenshot with a dark background.

gee2012 said:
Could you post a screenshot with a dark background.
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Click to collapse
A screenshot won't show you anything, you need to take a picture of the phone's screen.

Other user(s) experienced this issue ?

J_Dutch said:
A screenshot won't show you anything, you need to take a picture of the phone's screen.
Click to expand...
Click to collapse
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.

gee2012 said:
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.
Click to expand...
Click to collapse
This problem was also present on some OnePlus One

gee2012 said:
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.
Click to expand...
Click to collapse
That was not my point,i know what the cause is, I had it on my one plus one, and oneplus 3. But you were talking about a screenshot, a screenshot will be 100% perfect, even when the screen is completely broken, you have to take a picture of the screen with another camera. A display tester app won't work either. It's all theoretical info.
OP, thanks for pointing out. I made my decision to not buy this phone if they still can't manage to do it right.

J_Dutch said:
That was not my point,i know what the cause is, I had it on my one plus one, and oneplus 3. But you were talking about a screenshot, a screenshot will be 100% perfect, even when the screen is completely broken, you have to take a picture of the screen with another camera. A display tester app won't work either. It's all theoretical info.
OP, thanks for pointing out. I made my decision to not buy this phone if they still can't manage to do it right.
Click to expand...
Click to collapse
Well, i personaly have no yellow band issue and my eyesight is very good if i may say so. But good luck and enjoy your next phone, whatever it will be

gee2012 said:
Well, i personaly have no yellow band issue and my eyesight is very good if i may say so. But good luck and enjoy your next phone, whatever it will be
Click to expand...
Click to collapse
Lol, nevermind.
You asked OP for a screenshot, a screenshot is useless that's all I'm saying.
And thank you, I still don't know what to buy though
Enjoy your phone also.

Im sending it back today but the process will be like a week before i get a new one.. 3 day ship 2 day inspection and then ship new one
Sent from my XT1635-02 using Tapatalk

Violet pink Tint screens

This is what makes me irritated about Samsung. Mine of course has the Violet hue. Yes all the same exact settings full brightness etc. Purchased through Samsung . Guess I'll open a ticket.

That is pretty obvious. I hope that we're not going to have another case of screen lottery.

Talked to a Samsung rep in best buy, believes it'll just be a software update like the s8 problem they had this year. He doubts Samsung will warranty it as a defect

If I had a buck for every time I had someone tell me that over the years... These types of things have been going on since electronic devices got screens. If it was a software issue, wouldn't it affect all screens? My wife's Note 8 looks a lot more like the picture on the right.

Is it possible that blue light filter is ON on one of the phones?
Sent from my SM-N910T using XDA-Developers Legacy app

darekz said:
Is it possible that blue light filter is ON on one of the phones?
Sent from my SM-N910T using XDA-Developers Legacy app
Click to expand...
Click to collapse
Doesn't the blue light filter make the screen more yellow?

Looks like only a portion of your screen is tinted no amount of software update can fix that issue, you lost out on the screen lottery, demand for a replacement.

darekz said:
Is it possible that blue light filter is ON on one of the phones?
Sent from my SM-N910T using XDA-Developers Legacy app
Click to expand...
Click to collapse
Blue light filter isn’t on. Anyone ever dealt with Samsung ona replacement?