For around a week now i've had a strange rattle when I press the capacitive keys for example backing out of an app it vibrates but theres a little rattle noise coming from it, it's hard to explain but definitely not normal. Anyone else had this? I've never dropped my phone and take good care of it.
Yep. Had to send my phone in for repair, bad vibro motor. Got it back in 3 weeks, all fixed. Hope yours is quicker than mine was.
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HarpingOn said:
Yep. Had to send my phone in for repair, bad vibro motor. Got it back in 3 weeks, all fixed. Hope yours is quicker than mine was.
Sent from my C6903 using XDA Premium 4 mobile app
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Yea i'm not going to send it off, I can deal with it, just annoying man.
Soon as the oneplusone drops properly and not on this invite crap i'll be flogging this for that so may send it off then so i know i've got a fully stock and working Z1.
Cheers m8.
Related
I've noticed that the back button on my HTC One sometimes doesn't respond and I have to press it quite a few times before it starts working again.
The issue is very random and intermittent I don't know what sets the issue off, anyone else had this issue?
I've only had the phone for a day, should I call P4U and return it?
stoosh666 said:
I've noticed that the back button on my HTC One sometimes doesn't respond and I have to press it quite a few times before it starts working again.
The issue is very random and intermittent I don't know what sets the issue off, anyone else had this issue?
I've only had the phone for a day, should I call P4U and return it?
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are you sure youre hitting the actual sensitive part of the button?
mine works great but i do find the button is a little "small" - just a case of getting used to the placement for me
I have mine and all ok, but friend sent his back because of this problem
Both phones came from P4U
Sent from my HTC One X+ using XDA Premium App
Mines done this once, only for about 20 seconds though
Sent from my HTC One using xda app-developers app
djbenny1 said:
are you sure youre hitting the actual sensitive part of the button?
mine works great but i do find the button is a little "small" - just a case of getting used to the placement for me
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Yep I'm hitting the icon dead on not missing the sensitive part. Its strange because I'm pressing exactly where the back button responds then suddenly it stops working.
kotag82 said:
I have mine and all ok, but friend sent his back because of this problem
Both phones came from P4U
Sent from my HTC One X+ using XDA Premium App
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Cheers Mate, think I'll give P4U tomorrow and arrange to send it back.
l.m.prowse said:
Mines done this once, only for about 20 seconds though
Sent from my HTC One using xda app-developers app
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That's what happened the first time round but the problem then started to occur more often but on a irregular basis. For a second I thought it's because the phone is getting quite warm.
It's annoying though, safe bet is just to exchange it before the problem gets worse
Yes that's right my less than 24 hour old one is broken. There is a hairline crack that runs from home button to heaphone jack. By the home button there is another small crack too.
The phone was not dopped at all and has been in otterbox commuter, and pretty bc much in my hands all day. I was holding the phone and all of the sudden it cracked. I'm really just at a loss for words and dumbfounded at how this happened.
Sent from my HT****CONE using xda developers app
Someone maybe got a hold of your phone and dropped it then put it back?
Sent from my Evo 3D CDMA using xda app-developers app
Just holding it and it cracked? Suuuuure.
Inb4getouttaheresamsung
Sent from my HTCONE using xda app-developers app
Wouldn't want to shake your hand sounds like you have a mean death grip
Sent from my HTCONE
I hope you have insurance.
Sent from my HTC ONE using xda app-developers app
If you purchased with a credit card such as discovercard, you may be covered by some sort of accidental damage protection.
Pics or it didnt happen...
Sent from my T.A.R.D.I.S
I understand it sounds ridiculous, I ran a phone store for many years and heard stories and saw things I wish I didn't. One guy hands me his phone said it doesn't work, I asked if it got wet and he tells me that his cow ate it and then threw it back up again. We go through a lot of purell. I've never had someone tell me it just broke while holding it and trying to take a screen shot, but that's what happened.
I love the phone, it was running without hiccups all day. I don't want a different phone, but I don't want to be looking at a long road of replacements either and I think most of us can agree on that, so I had to share my experience.
Sent from my HTCONE using xda app-developers app
gsxrdennis25 said:
I understand it sounds ridiculous, I ran a phone store for many years and heard stories and saw things I wish I didn't. One guy hands me his phone said it doesn't work, I asked if it got wet and he tells me that his cow ate it and then threw it back up again. We go through a lot of purell. I've never had someone tell me it just broke while holding it and trying to take a screen shot, but that's what happened.
I love the phone, it was running without hiccups all day. I don't want a different phone, but I don't want to be looking at a long road of replacements either and I think most of us can agree on that, so I had to share my experience.
Sent from my HTCONE using xda app-developers app
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Lmao.... But teacher... My cow ate it!
Sent from my T.A.R.D.I.S
motoelliot said:
Pics or it didnt happen...
Sent from my T.A.R.D.I.S
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When I get to work tomorrow I will post
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There is the defect, and this is turning into quite the process to have replaced
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gsxrdennis25 said:
There is the defect, and this is turning into quite the process to have replaced
Sent from my HTCONE using xda app-developers app
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The way the crack is so hairline and straight it does seem believable some freak pressure point could have caused this. I have a good feeling we won't be seeing any more of these stories though =P
D3luSi0n4L said:
The way the crack is so hairline and straight it does seem believable some freak pressure point could have caused this. I have a good feeling we won't be seeing any more of these stories though =P
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I'm pretty sure it was from pressing the home button, I was having some of the issues with the home and back not working properly. If you are having those issues too I would try to get and exchange while you can, hopefully this is just a freak accident.
Sent from my HTCONE using xda app-developers app
gsxrdennis25 said:
There is the defect, and this is turning into quite the process to have replaced
Sent from my HTCONE using xda app-developers app
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That's not a crack in the screen. It looks like a line of pixels went out. Who's replacing it for you? Sprint? Walk into a store and tell them this happened out of nowhere. If you're still within 14 days, they have to replace it.
Sent from my HTCONE using xda app-developers app
eXplicit815 said:
That's not a crack in the screen. It looks like a line of pixels went out. Who's replacing it for you? Sprint? Walk into a store and tell them this happened out of nowhere. If you're still within 14 days, they have to replace it.
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It is the internal LCD that is broken, not the outer glass. Sprint is giving me a fight but they will replace it, just sucks waiting and getting the run around. The more I use the phone the worse it's getting.
Sent from my HTCONE using xda app-developers app
gsxrdennis25 said:
It is the internal LCD that is broken, not the outer glass. Sprint is giving me a fight but they will replace it, just sucks waiting and getting the run around. The more I use the phone the worse it's getting.
Sent from my HTCONE using xda app-developers app
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From the picks it doesn't look physically broken at all, it looks like, what someone else said, like a strip of pixels died. So, that could be a bad flex cable or a screen defect. maybe the otterbox was warping the phone? was it a snug fit?
I hate to be that guy, but I'll be the second story of "my screen actually did break and I have no idea how".
I will admit, the phone did take a drop off a couch on to tile; but no screen damage was done, just a slight scuff on the landing zone. That was 2 days ago.
Yesterday i'm out with some friends, doing some gardening at his place, and I pull out my phone and there's a hairline crack from the volume buttons to the home button, I'll update with a picture when I find my camera. And now today, when i woke up, I was using my phone and noticed some stuck pixles on the middle top of the screen. I bought the phone on the third and I'm not sure if this kind of thing should be covered or not; if it's even worht calling or going into sprint?
EDIT: LINK TO ALBUM HERE
I couldn't get the pixle since they are so damn small and i don't have a macro lens for the camera.
I don't even know how it could have happend while it was in my pocket or from the fall(last picture) since it wasn't broken at all that day.
I reveretd to stock rom without SU but we cannot removed the tamper markings if i contact sprint what do i do about that?
I am going to agree and say that is a pixel issue. Glass does not crack like that or a LCD screen unless it is intentionally scored.
felacio said:
From the picks it doesn't look physically broken at all, it looks like, what someone else said, like a strip of pixels died. So, that could be a bad flex cable or a screen defect. maybe the otterbox was warping the phone? was it a snug fit?
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this is what I was going to say... I wonder if the case put some kind of pressure on the phone that damaged it or messed with the ribbon cable? or just bad QC
What is that dreadful rattle noise that seems to come with the haptic feedback of every HTC phone? Sometimes the feedback seems fine then the weird rattle comes back. Had this phone one day btw. Dropped it once though.
Sent from my HTCONE using xda app-developers app
Have had mine for a few days now and has only had one fall from a few inches off the ground so I know my issue isn't from damage.
The haptic feedback seems okay for the most part, but any other vibration is crazy loud/rattles. Even while holding in your hand and not just rattling on the desk or something. Seems to be a common problem.
Sent from my HTCONE using xda premium
Sounds like a QC issue. It should not be like that. Mine is silent when vibrating, unless on a table or something hard that resonates the sound.
thepuzzlemaster said:
Sounds like a QC issue. It should not be like that. Mine is silent when vibrating, unless on a table or something hard that resonates the sound.
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Interesting. Yeah mine makes the sound only when sitting on a hard surface, or if my hand is in a certain spot on the phone. I hate that sound so much though.
Morghan said:
Interesting. Yeah mine makes the sound only when sitting on a hard surface, or if my hand is in a certain spot on the phone. I hate that sound so much though.
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I can say that the vibration sound is quite loud and annoying. And it is only when holding it certain ways. Straight up a s down it makes no noise. At a 45° angle it is quite loud as well as holding it flat.
Sent from my HTCONE using xda premium
wotandsdwys said:
I can say that the vibration sound is quite loud and annoying. And it is only when holding it certain ways. Straight up a s down it makes no noise. At a 45° angle it is quite loud as well as holding it flat.
Sent from my HTCONE using xda premium
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It's the worst! It's like this with every HTC phone I've had. I just turn off all haptic on HTC phones because it annoys me so much.
Makes me second guess not going with the s4
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Morghan said:
It's the worst! It's like this with every HTC phone I've had. I just turn off all haptic on HTC phones because it annoys me so much.
Makes me second guess not going with the s4
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The vibration issue makes me want to take this back and exchange it in store. The data issues and next to impossible streaming capability(have not yet been able to stream a YouTube video using mobile data) make me want to just take it in and exchange for the s4.
The over all build quality and believe it or not, the ui and software makes me want to keep the One.
Still have about 10 days left to make my decision.
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wotandsdwys said:
The vibration issue makes me want to take this back and exchange it in store. The data issues and next to impossible streaming capability(have not yet been able to stream a YouTube video using mobile data) make me want to just take it in and exchange for the s4.
The over all build quality and believe it or not, the ui and software makes me want to keep the One.
Still have about 10 days left to make my decision.
Sent from my HTCONE using xda premium
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I pretty much feel the same way. I have 12 days. If the build and UI wasn't so sexy I would have already.
As I'm typing the vibration is getting more ridiculous.
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I just don't get why it will go away then come back randomly.
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Any way I could get this thread moved to Q&A?
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So I know this has been discussed many times already but i am appalled at Google's customer "service". My nexus 5 has the rattle issue pretty bad and also the sim tray protrudes. I contacted Google regarding the issue and they responded by saying this is normal and we wont replace???? Anyone else had this problem?
Sent from my Nexus 5 using xda app-developers app
I think they've been told not to RMA the phones now for what is widely considered to be 'manufacturing differences'. Could be wrong, though
Just say it overheats and you're scared that it might hurt you.
Give it a bit before you do though because all chat logs are saved and they will know you're lying..
Sent from my Nexus 5 using XDA Premium 4 mobile app
yea posting here will help
CheesyNutz said:
yea posting here will help
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I'm not looking for help? Just wondered if anyone had similar experiences
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snowwhite007 said:
I'm not looking for help? Just wondered if anyone had similar experiences
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I had a fantastic customer service experience when I RMA'd my phone. My micro USB chord would not stay in the phone and came out very easily. The service agent was courteous, professional and pleasant.
I think they've had too many people using the "button rattle" to just get a newer phone. Can't say as I blame them.
So you tried to report two non issues as a reasons to get an RMA and you were denied?
Glad to see Google reps doing their job properly.
Sent from my Nexus 5 using xda app-developers app
What do you mean that the sim tray protrudes? That it doesn't close fully and sticks out more than the power button? Or it sticks out less than that?
I'm glad they aren't RMA'ing for rattles. You will be hard pressed to find a smart phone that doesn't rattle. I think after the Nexus 4 debacle with so many people returning them, they changed their stance to stop a lot of frivolous returns. So many people try to abuse the system (and even a poster in this thread encouraged lying) that it makes it hard for people who might have legitimate problems.
Good.
Put your phone in a case. Both issues solved
Sent from my HammerHead
My buttons rattle.
Why would I RMA it?
So you're disgusted with google for not giving you a new phone when there's nothing wrong with your current phone? Is that what we're supposed to understand here?
K.
Stand by for threads complaining about google not doing rmas to get a red Nexus 5.
Sent from my Nexus 5 using Tapatalk
My buttons rattle like crazy, but the phone works just fine. Why would RMA it?
Sent from my Nexus 5 using XDA Premium 4 mobile app
I just bought this phone but the Nexus logo on the back goes in a bit when I apply pressure. Is that normal?
iggie94 said:
I just bought this phone but the Nexus logo on the back goes in a bit when I apply pressure. Is that normal?
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Yup. Mine does that, but only when I actually press on it. If you really don't like it, just take the back off and put some thin foam or something under the back.
aooga said:
Yup. Mine does that, but only when I actually press on it. If you really don't like it, just take the back off and put some thin foam or something under the back.
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Thanks. I noticed the problem yesterday and it worried me a bit. I won't look too much into it. :good:
Mine rattled it bugged me so I opened the phone and fixed it. No issues since.
Jattro said:
What do you mean that the sim tray protrudes? That it doesn't close fully and sticks out more than the power button? Or it sticks out less than that?
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I had this issue on my first device. It was out a bit, but no way near the power button. It wasn't flush thou. But I didn't RMA for this. I RMA for faulty LCD. Orange spot appeared on my screen.
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Am n kerala. The phone is not released here. So hardware not available..tried a lot online but not found..from where i get the vibrating hardware.. Without vibration phone is useless for me.. Plzz help me..
Thanks
Sent from my SONY LT30p using XDA Premium 4 app
No worry dude, i suffered this before. Just wait for some weeks. Try to knock/shake the phone softly sometimes, I'm really sure it helps to cure the vibrator.
After 2weeks, my vibrator is back!
Sent from my LT29i using Tapatalk
Mine died a few days ago on mine. Not especially happy about that.
...and it just came back yesterday...just like duke_dreadmoore said it would!