After the update to Sense 6, my Exchange account (for my university's e-mail) asked me about changing my password and then went on to try and encrypt my SD card. The files are fine (I can use Airdroid or USB) but I can't unencrypt. Many of the unlock screen options are also disabled - I cannot use pattern unlock or have no unlock, but I can use a PIN or password.
I have tried disabling all device administrators and even deleting my Exchange account but that did not work. I am unable to clear credentials - there is nothing listed under user credentials anyways.
HTC said I could try formatting the SD card or a factory reset but I want to hear any other inputs first.
I guess it's factory reset
From now on I'll avoid using Exchange ActiveSync for mail.
Related
Does anyone know how to disable the password request needed to unlock the phone ? I can't figure out how to do it.
oh my god... maybe settings -> lock should do the work ...
Not sure, but is this not covered in the manual?
Does anyone know how to disable the password at phone startup ? I set a password but I want to disable it again. The "lock" settings doesn't offer this option and the manual doesn't mention it. Please help.
Look at the tabs within owner's information.
If you go to start/settings/lock
don't you get an option with a tick box saying "prompt if device unused for"
just untick that and your lock password will vanish
Yes this box appears but I cannot uncheck it as it cannot be highlighted. Please help ! Doesn't anyone else have this problem ?
It would be helpful to know:
1)do you have plain htc diamond or one of the orange/O2 etc variants
2)what rom are you on
3)Do you sync with an exchange server (work email)
sometimes syncing with an exchange server for work email involves them doing something that means you HAVE to set and use a password for security reasons
4)was it always like this? Would a hard reset cure the problem?
1)do you have plain htc diamond
it's a plain HTC Diamond
2)what rom are you on
1.35 something (stock rom)
3)Do you sync with an exchange server (work email)
I had installed an exchange server where I was indeed requested to setup this password. However I deleted it again. The password to unlock the phone is still requested.
4)was it always like this? Would a hard reset cure the problem?
No only since I installed the Exchange Server. What's the risk with a hard reset I mean what kind of informations will thenbe gone (installed applications,settings,...)
Hard Reset - err.. everything will be gone. Your phone will be back to basic factory settings. The way it was when you pulled it out of the box.
(unless you flash it with a better (read cooked) rom.. in which case, it will be better that what it was when you pulled it out of the box)
You've probably set the lock after first use. When initializing WM it asks you if you want to set a password, or skip the step. As far as I know, once set, you cannot disable this password feature in one of the menu's. The only option is a hard reset. Be sure to SKIP the password step of course.
eurofan said:
1)do you have plain htc diamond
3)Do you sync with an exchange server (work email)
I had installed an exchange server where I was indeed requested to setup this password. However I deleted it again. The password to unlock the phone is still requested.
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Click to collapse
I think there's where the problem lies. I think you have 2 choices, you can try to find the registry key which prompts the device to ask you for a password for activesync. It's probably set to 1 and you would need to change it to 0. I don't know it myself, or I would of course tell you.
The other option is to do a hard reset.
A hard reset wipes all your stuff from the device, but what you could try is first do a full backup using either Spb Backup or Sprite. (if you want to keep your sms messages you might want to back those up too, maybe with one of the Jeyo products).
Then do a hard reset, then restore, but don't restore any of the messaging stuff.
That should get your device back to where it was, but you would have to redo your email settings, and it should get rid of this pesky password request.
Of course, if you're like most people on here you've probably installed and uninstalled lots of 'stuff' which has left behind lots of crud, so you might like to hard reset and then reinstall all your software etc.
Good luck!
I already checked out the other suggested thread but I have other questions so I thought I might start another thread...
I've lost the password, as said in the title, because I'd changed countries once and had to change my phone.
Now I'm back and have absolutly no idea as to what my password was........
But I'd always failed to synch my phone's contacts with outlook
so if I hard reset I will lose all my contacts, the messages and the photos.
1. Is there a way to hack my way through the password?
2. Or, is there a way to back up the contacts without having to hard reset?
If there is no other way, then..
3. I am absolutely sure I'd put in a password hint to help me remember, and I'd seen the hint appear the second last time I tried typing the password,
but this time I just can't seem to find the hints. How can I find it?
of which kind of password are you talking about?
Posibilities to Backup Contacts, Calendar,....
1. You can setup a exchange server for a gmail account, so you can sync your data with your google account, or microsoft exchange server
2. You can install MyPhone and synch witch your live account.
Thanks for the reply!
Oops I didn't specify the type of password.. my bad. sorry.
It's the password to the X1 that appears when I start up the phone!
Since I lost the password, there's nothing I can do right now,
no syncs, no nothing... and the contacts and such in it are really important to me.
Do the solutions you suggested still work if the password I lost is the one that unlocks the phone during the start up of the xperia X1?
do you mean the password of the sim card?
or the password you can activate in winmo for security reasons?
But i think you cannot find out the password.
if it is the sim password maybe my solutions could work. when you imported the contacts to phone.
Hello,
I'm trying to sell my S5 and of course I will need to disable reactivation lock in order to completely wipe the device and the Samsung account, but the checkbox in settings simply will not uncheck. I click the checkbox, enter my correct passcode, it accepts the passcode, and the checkbox is still checked when I return to the security screen.
Stock everything, unrooted, untampered. I have full access to the Samsung account that's associated with the device, the correct account name and password. I've tried removing the account entirely, multiple factory restores, reflashing with Odin, etc... I just can't disassociate my account and this device. It's proving to be a huge pain because it's useless to anyone but me without this working out. Anyone have any ideas? Thanks for reading.
Thought I seem in SS in wipe section that it takes encryption stuff off the device.
Sent from my SAMSUNG-SM-G870A using Tapatalk
Just Reset the device give it to the new owner when it asks for your samsung account login for him have him setup the device and delete your samsung account when its dont have him add his own Samsung account andturn on Reactvation Lock.
Try to reset for good measure and see if it will accept his info and not yours.
Hey All,
I've been meaning to ask this question for a while. I guess this can pretty much apply to any phone. I was wondering if there's a way to backup Accounts under "Accounts and Sync" as well as Wifi access points and any other miscellaneous settings. when i switch to new phone/tablet i have to reenter all my google accounts and i have 10 of them
If each account is linked to the same phone, then no. One account will use one set, and so on and so forth. But each time you set up those accounts, it should only have to be done at initial setup, and then they'll each sync whenever you're using that specific account. I suppose you could link to a cloud storage, which could constantly update each account, but I'm not sure if phone specific settings (and are those different for each account?) would transfer over.
kibmikey1 said:
If each account is linked to the same phone, then no. One account will use one set, and so on and so forth. But each time you set up those accounts, it should only have to be done at initial setup, and then they'll each sync whenever you're using that specific account. I suppose you could link to a cloud storage, which could constantly update each account, but I'm not sure if phone specific settings (and are those different for each account?) would transfer over.
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Click to collapse
I thought it would be easy since all i want is to backup the google accounts already stored on the device, or is there any other app that can backup your entered in google accounts and restore them to new devices, i have 10 and having to enter the email and password each time is annoying
After upgrading to Android 6 and doing a factory wipe on my Nexus 6 it now requires me to use pin or pass locks so that I can add my exchange email accounts. I never like this as I am always checking my phone so to keep entering a pin is a pain. If I go into Device Administrators I can disable email but it deleted the email accounts.
Is there anyway I can disable/remove the use of a pin to unlock the phone but still have my exchange email accounts? Why has this suddenly changed in Android 6, it wasn't a requirement when I was running Lollipop?
Turn on Smart Lock either with a bluetooth connection or a location.
I can't, smart lock is greyed out
Prototypeuk said:
After upgrading to Android 6 and doing a factory wipe on my Nexus 6 it now requires me to use pin or pass locks so that I can add my exchange email accounts. I never like this as I am always checking my phone so to keep entering a pin is a pain. If I go into Device Administrators I can disable email but it deleted the email accounts.
Is there anyway I can disable/remove the use of a pin to unlock the phone but still have my exchange email accounts? Why has this suddenly changed in Android 6, it wasn't a requirement when I was running Lollipop?
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Click to collapse
It is a requirement set by who ever runs your Exchange system, that is what I do for a living. Why you didn't see in on lollipop I can't answer, perhaps they just turned it on in Exchange. But that seems like a heck of a coincidence that they did it at the same time you upgraded. Maybe you set it up before they added the requirement and your phone didn't see the change until you wiped it and reset it up. That would surprise me to. Dunno.
What I do is I use the Nine email app for my Exchange account, it allows you to set the Exchange pin requirement to just that app. It is also much better on battery than using the Gmail app.
I run the mail server so I can tell you that I know for sure I didn't change anything on it. The mail server is Kerio Connect not Exchange by Microsoft. That's really odd if you say it is the server which sets that security policy because as I said until I upgraded I didn't have to use a pin
Prototypeuk said:
I run the mail server so I can tell you that I know for sure I didn't change anything on it. The mail server is Kerio Connect not Exchange by Microsoft. That's really odd if you say it is the server which sets that security policy because as I said until I upgraded I didn't have to use a pin
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Check the settings for the ActiveSync policy in Kerio and see if it is turned on. I just tested my Exchange server with 6. If I turn it off in Exchange the phone does not require a pin/password. As soon as I turn it back on it requires one.
TonikJDK said:
Check the settings for the ActiveSync policy in Kerio and see if it is turned on. I just tested my Exchange server with 6. If I turn it off in Exchange the phone does not require a pin/password. As soon as I turn it back on it requires one.
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Click to collapse
I've checked the settings and there is nothing enabled. I tried installing Nine and it worked fine without a pin but my trial has now ended and I don't want to have to pay for an app that I didn't use to need
Set a simple pattern lock in Settings > Security. Then set the Automatically lock to 30 minutes and turn off Power button instantly locks. Go into Smartlock and add a trusted device, like bluetooth headset, smartwatch, or other bt device. And/or add one or more trusted places. If in a trusted place or using a trusted device, you won't have to unlock. Also, it won't lock for 30 minutes after you unlock it if you have had to. These steps have allowed me to almost never have to unlock with my pattern.