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Hey all,
I am having troubles with the LCD on my touch diamond, i have had it for quite a while now.
In January this year, I started to notice that the soft button bar at the bottom of the screen was flickering, just the soft bar. I would turn off the screen for about half a day and it would go away, then it would happen again in a few days.
This happened for a few weeks, then it just stopped.
Now its back again, where I can see "Now Playing" faintly, as well as what is actually there ("Contacts"), but i don't have WMP open. and the whole bar flickers slightly. i just have to turn the screen of for a minute and it dissapears.
I only had WMP open for about 5 minutes..
I have the same issue. Here's what I did to (temporarily, I assume) fix the problem.
I made a white picture in MS Paint that was 640x480 pixels and put it on my phone, then set the screen to maximum brightness and left the screen on with that picture full screen. It got rid of the burnt in image.
I think the problem I had is that in my power settings, I had it to where the screen never turns off when plugged in. If I got a text message or e-mail after I plugged it in and went to bed, the screen would turn on and never turn off until morning. I've changed my power settings so even when plugged in, it doesn't stay on for more than a minute. I hope that fixes it.
mafiamike said:
I have the same issue. Here's what I did to (temporarily, I assume) fix the problem.
I made a white picture in MS Paint that was 640x480 pixels and put it on my phone, then set the screen to maximum brightness and left the screen on with that picture full screen. It got rid of the burnt in image.
I think the problem I had is that in my power settings, I had it to where the screen never turns off when plugged in. If I got a text message or e-mail after I plugged it in and went to bed, the screen would turn on and never turn off until morning. I've changed my power settings so even when plugged in, it doesn't stay on for more than a minute. I hope that fixes it.
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I too have the same problem and i did what you said but its not working, Any other suggestion....
same here... i removed the battery for 4 hours (at night) . got up and everything went back to normal . happen once a few months ago .
i would try it tonight and see and will report back. AND i have also found another issue with my diamond of newtons ring. Now am really getting pised at htc pathetic quality phone
I'm experiencing the same problem as well.. it come and goes and I've somehow learnt to ignore it. So far it just disappears after a few hours of use.
Hey its thr with many people, A quick remedy. Increase the brightness level to max....wait fr a few seconds thn put it back to normal. Wont prevent it permanently...but yes will hold it off for a while
Happens to my Diamond too. I am now trying different versions of HSPL to see if the problem is related to it.
When I bought the watch back in November, the screen would stay ON all the time. I know it to be a fact because I used to leave it on a desk without ever touching it (for hours) and it would always display the time (it was like having a desk clock, for when I would rather not wear it to have more comfortable wrists while writing or that sort of things).
Also in the train (I used to travel a lot in that period) I would leave the watch hung on the wall while sleeping (at night) and it would not turn itself off, so I could check the time in case I woke up in the middle of the night, without neededing to reach for the watch.
Recently (it was January) I noticed that it does not work like that anymore. After a very short time, the watch screen goes off. It is still in standby: it goes back on if I touch it or press the button.....but I want it to stay on 'without limits' (in dimmed mode). It was like that before.
Somehow this is the behaviour of the 'keep screen always ON' setting.....but in fact, that setting is already set to 'ON'.
So is there some kind of firmware update that changed this behaviour? I would like the clock to not go off when it is not on my wrist, sometimes I just need to keep track of time AND have my wrists free....and it is not possible anymore.
nothing?
It is actually a key feature....no point in having a watch that doesn't show the time unless you touch it (if you leave it on a desk or simply hung on a wall at night). Also I wonder why it changed (did not do this last year so I thought it must be some update but could not find anything in the changelogs about this).
You have the Setting enabled in Android Wear for keeping the screen Always On?
My screen only goes out when on the charger. When I had a Samsung Gear Live, it would stay on while on the charger, via the Developer Setting on the watch to keep the screen on while charging. But that has never worked for me on the "R", not even last year.
The screen of the watch goes off while charging (although I remember it being different back in October...).
The settting for 'screen always on' is activated. I activated from the watch, from the phone, restarted the watch, nothing worked. The screen goes off after a while IF I DO NOT wear the watch.
No problem if I wear it....that means there is some connection between the screen going off and the accelerometer :-/
But as I said, I need the watch to stay on even if I am not wearing it (working at a desk or similar when I can't wear the watch, I would look at the time at the watch lying on the table). I am sure 1000% it did not turn off before (started in January, or at least I noticed it in January). I read all the changelogs for all the updates and I did not find anything about this.
Can someone also try? My brother has the same watch and his also goes off if he does not wear it. I find this really unneeded. At least they should have put a setting available.
You best option is Wear Charging Widget. It will keep the screen on when charging. Although it does dim a bit, like a night clock in a mostly dark room. It is the only option I've found that works.
I wanted the "R" to work like my old Gear Live and keep the screen on when charging and even when not wearing it. But I've never found a means for that to happen short of Wear Charging Widget.
Sent from my Nexus 10 using Tapatalk
Darnell_Chat_TN said:
You best option is Wear Charging Widget. It will keep the screen on when charging. Although it does dim a bit, like a night clock in a mostly dark room. It is the only option I've found that works.
I wanted the "R" to work like my old Gear Live and keep the screen on when charging and even when not wearing it. But I've never found a means for that to happen short of Wear Charging Widget.
Sent from my Nexus 10 using Tapatalk
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Click to collapse
Yes it looks it is like that now. Maybe you bought the watch after the two last updates (501 / 502) ?
Would be nice if somebody else, besides me, could confirm that in fact the watch was staying on (dimmed mode) all the time even without wearing it in the previous months (release date to December).
rogermorse said:
Yes it looks it is like that now. Maybe you bought the watch after the two last updates (501 / 502) ?
Would be nice if somebody else, besides me, could confirm that in fact the watch was staying on (dimmed mode) all the time even without wearing it in the previous months (release date to December).
Click to expand...
Click to collapse
I've had my "R" since last year, before v5 came out for the watches. And the "R" never kept the screen on while charging. I never noticed it involved simply not wearing it. Since when I'm not wearing, I'm charging.
Sent from my Nexus 10 using Tapatalk
Screen shuts off completely
The screen on my GWR has started shutting off, completely dark not dim. I checked the settings and it is set to "Always on screen": ON.
This is a fairly new problem, it did not used to behave this way, I could see the screen dim, and move my wrist and it would go bright and display "OK Google".
Any ideas on how to fix this bug? Or do I/we need to wait for a software update/fix? Current software version: 5.0.2
Watch is not very useful if I can't see the time without having to push the crown/button.
Anyone else having this issue?
Screen is working again.
Had some time to try some options, did a "Reset Device" and the screen came back.
Lost all the apps I had loaded on the watch, not a big deal, wasn't using many of them.
Guess I can just download them again from the play store, if I want them back. Something I loaded onto the watch may have caused the loss of the screen.
Last couple of apps I downloaded were CompassX and a charging app that shows charging progress while charging.
Glad to have the watch face back.
I'm having the same problem as you. The ambient mode won't come on. Instead of dimming to ambient mode it now just goes dark completely (like when it is charging). I would love another fix before I have to reset the watch. Any ideas?
2leaponover1 said:
I'm having the same problem as you. The ambient mode won't come on. Instead of dimming to ambient mode it now just goes dark completely (like when it is charging). I would love another fix before I have to reset the watch. Any ideas?
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Bumping this. I reset the watch. Went about two weeks and now back to the same problem. Ambient mode has disappeared. It's just black all the time until i turn it back on.
2leaponover1 said:
Bumping this. I reset the watch. Went about two weeks and now back to the same problem. Ambient mode has disappeared. It's just black all the time until i turn it back on.
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Click to collapse
The user support for this watch is non-existent Still no help with this problem
2leaponover1 said:
The user support for this watch is non-existent Still no help with this problem
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Click to collapse
I confirm that I have this trouble also in normal use, previously it worked fine and would stay on all the time if that's what I wanted.
Am very tempted to reset the watch after backing up.
I have nearly the same problem. For months now, when my screen dims, it goes to a very dark/dim red. I've removed all programs from my phone and did a factory reset on the watch three times. I'm not sure what else to try. Is there a way to flash the memory? It seems like a setting is stuck in the non-volatile memory.
I was having the same problem and found that I had theater mode set on. Switched to off and now works great.
Sent from my Nexus 6 using Tapatalk
Check your theater mode setting.
Turning mine off worked.
extrabilly said:
Anyone else having this issue?
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I'm experiencing the same. On my watch it seems to be somehow related to accelometer. Almost everytime, when using LG G Watch R in golfing, it starts to shut down the screen. It doesn't wakeup even when tapping the screen.
I haven't found other solution than resetting the device
Same issue with 5.1.1
I had this issue with 5.0.2 and hoped that the next update would solve it but sadly it persists in 5.1.1 .
Theatre mode is off, Always on is on but still the screen blanks, showing the ambient mode screen briefly before blanking.
I've reset multiple times, occasionally Always On comes back but only for a short while.
Always on is a feature I really like
Fixed it on mine
I had to turn wrist gestures on. With it off screen on doesn't work.
I have the exact problem on my GWAR, software version 5.1.1. I bought my in December and it never happened until now. It started happening yesterday all of a sudden. I tried factory reseting it through bootloader, throught settings, uninstalling the Wear app, uninstalling the watchface i was using, and still nothing.
Here is what I did to fix it (and i know its overkill): Uninstall Wear app, clear google play services data and reset the device through settings. Now it's finaly working.
Hi all
I got my urbane last week and everything has been great so far. I did initially have a bit of problem with the wifi and had to do a hard reset. I have turned that off now and just use Bluetooth. The bluetooth range in my house isnt much different to the wifi anyway so not a big deal. The battery lasts two days with ambient mode always enabled which I think is pretty good by smart watch standards. .
The problem I have is sometimes the screen just goes black. Tapping it wakes it up but I have it set to never sleep and its happened three times today. I know it turns off when it's been sat down untouched after 30 minutes or so but its been doing it whilst on my wrist. I'm using pujie black as my watch face so wonder if it something to do with that. Has anyone else had similar and managed to solve it?
Cheers
I am encountering the same issue since I updated to LCA44B OTA and I have found no solutions to this point. Pretty annoying since everything was working back then
Mine will only turn off after long time of not moving, seems about 30 minutes
as long as I keep doing things and moving my wrist, the screen will not turn off
the screen does this when it detects no motion for like 5 or 10 minutes, its normal.
If it's on your wrist it should be fine but if left unmoved for about 10 minutes it will turn off to black screen. This can be affected if using some "3rd" party screens from Watchmaker or Facer as some of these faces can have little "bugs" that affect the "never off" setting and can - repeat can - turn screen to black even when wearing the watch. (I have only come across this a couple of times and have reported the situation to the respective "face" designer).
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
I would say it's a warranty job, just tried turning my brightness to zero and you can still see the screen.
I did have a similar problem on an old note that had root and custom rom though but I had somehow set the volume rocker to control brightness and it had lowered itself to minimum in my pocket
KEVIN88GT said:
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
Click to expand...
Click to collapse
Try pressing and holding Volume down and power button for 5 to 7 seconds to force power off, then try to boot to download mode Volume Down + Bixby + Power button and see if the download mode screen shows......if not then probably a bad screen.
Sent from my God Mode 8
Tried it......nothing.....warranty job it is.... Bummed to have some refurnished phone in exchange for a Brand new 900 dollar phone just a few months back?
KEVIN88GT said:
Tried it......nothing.....warranty job it is.... Bummed to have some refurnished phone in exchange for a Brand new 900 dollar phone just a few months back?
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Click to collapse
Yeah that sucks, i can imagine..... i too hate the idea of refurbished units being swapped for warranty....bs, should be brand new unit!
Sent from my God Mode 8
so I had it replaced under warranty through T mobile. Refurb phone will come in today. One quesion. Should I let the Tmobile techs do the data/settings transfer from old phone to new one or just do everything myself from scratch (which will obviously take longer).
This happened to my phone twice for the past month or so. (both in Nougat and Oreo - Non rooted) Black screen but phone seems to be responding -- I can receive calls and notifications etc -- And force reboot doesn't fix it. I've also tried drainging the phone when it first happened to me but doesn't work. HOWEVER, it gets okay so randomly. Like I just left it for couple of hours and it just worked when I hit the power button.
I did tried bringing the device to Samsung but what they did is to just manually upgrade/reset the software in their end which I could have done in my part but I just let them do it. They told me to come back if it happens again which is kinda BS.
I can conveniently say this is a Hardware issue. I will wait for it to happen again on my phone and request for a replacement. Phone is 4 months old when it first happened.
I have the same issue with blank screen but phone is working.
It started couple of weeks after i dropped my phone on the ground. There is black dot on my screen and broken glass but phone was working ok and was still pretty usable. But then it started:
Display works fine but when i switch display of, lock the phone or display switched because of its timer it didn come switch on... But phone works, i can use it with blank (black) screen.
I had to do force restart so the display will turn on with samsung logo and booting screen, and keep on till another switch of.
I was trying every setting (but no hard reset) and then i found a little hack:
When you turn on the "Always On Display" (AOD) function you can let the screen switch off or do it manually, wait for 1-2 sec and always on display will come up to the screen. Then when you press home button or lock button screen will swtich on normally. YOu can type pin and use phone witch screen working. But when you try to unlock from "AOD" with your finger or your eyes it unlock but with screen black.
So i was using it like this. everytime you need to wait second untill AOD comes up, but it was working fine.
Problem nu 2 is that now it stop working, AOD is working but when i want to switch screen on from AOD it shows black screen and phone is working on blind.
So everytime after my screen goes black or to AOD i have to unlock the phone blindly and "Force restart" it and have to keep waiting until boot, and then have to never let phone to screen of.
Its not usuable.
¨
Now what do you think? Is it hardware problem or software problem? Because screen is working but randomly. The black dot of dead pixels on the screen is getting slightly bigger in time (about 1 year) but its like 1.5cm round. Maybe this cause the problem? And why hack with AOD was working for half a year and then stoped working? There wasnt any updates right before, but i tried to install some apps (non display related) so ill try to uninstall them.
Hawe you got any idea if i can repair it on my own even if i loose the waterproofability?
Or can it be replaced for free if i have a warranty? (I dont have insurance)
Thanks for your tips guys.
Reprocrastinator said:
I have the same issue with blank screen but phone is working.
It started couple of weeks after i dropped my phone on the ground. There is black dot on my screen and broken glass but phone was working ok and was still pretty usable. But then it started:
Display works fine but when i switch display of, lock the phone or display switched because of its timer it didn come switch on... But phone works, i can use it with blank (black) screen.
I had to do force restart so the display will turn on with samsung logo and booting screen, and keep on till another switch of.
I was trying every setting (but no hard reset) and then i found a little hack:
When you turn on the "Always On Display" (AOD) function you can let the screen switch off or do it manually, wait for 1-2 sec and always on display will come up to the screen. Then when you press home button or lock button screen will swtich on normally. YOu can type pin and use phone witch screen working. But when you try to unlock from "AOD" with your finger or your eyes it unlock but with screen black.
So i was using it like this. everytime you need to wait second untill AOD comes up, but it was working fine.
Problem nu 2 is that now it stop working, AOD is working but when i want to switch screen on from AOD it shows black screen and phone is working on blind.
So everytime after my screen goes black or to AOD i have to unlock the phone blindly and "Force restart" it and have to keep waiting until boot, and then have to never let phone to screen of.
Its not usuable.
¨
Now what do you think? Is it hardware problem or software problem? Because screen is working but randomly. The black dot of dead pixels on the screen is getting slightly bigger in time (about 1 year) but its like 1.5cm round. Maybe this cause the problem? And why hack with AOD was working for half a year and then stoped working? There wasnt any updates right before, but i tried to install some apps (non display related) so ill try to uninstall them.
Hawe you got any idea if i can repair it on my own even if i loose the waterproofability?
Or can it be replaced for free if i have a warranty? (I dont have insurance)
Thanks for your tips guys.
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Click to collapse
If you're under warranty it will likely be a free repair, unless they find other damage. Like moisture damage.
As far as fixing it yourself, it's just about as cheap to have Samsung do it than it is to buy the parts yourself. It's $229 for Samsung to do it, and you'll maintain the water resistance rating.
same has happened to me
KEVIN88GT said:
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
Click to expand...
Click to collapse
This has just happened to my note 8 too. I was about to update it and had started it. set my phone down and picked it up and phone screen is black but can hear the haptic feedback.
I can only see the lock screen and the notifications. Everytime I try to unlock my phone I only get to see a glimpse of the notescreen and then the screen turns black. Even when I try to go to camera through the lock screen the screen goes black too. When I charge my phone it heats up so I haven't really charged it as well. Has this also happened to anyone? It seems as if the phone's sensitivity still works in all places but when I unlock it the screen just goes black.
I also have problem of freezings and always rebooting. Tried soft and hard resets/factory reset. Still same problem. This phone has hardware issue. Do not buy.
I realize this thread is quite old but I have this exact same issue now. I have managed to discover some other information by playing around with various settings which are noted below. To begin with, I was able to used the AOD hack posted above for a while but it no longer works. The only way I can get my screen to come back is with a soft reset - but as soon as the screen times out or i turn it off, it goes black, with or without AOD enable. All the on screen buttons still work as well as the haptic feedback - I just can't see anything.
Now on to what I have found:
One thing I have found is if I turn off adaptive screen brightness and crank the brightness slider to the right, when it goes black I can faintly see some of the buttons - enough that I can turn the phone off or restart it from the power menu (If I switch the default setting to night that also helps to see the buttons a bit better). Also, if I enable night mode I can also see the brightness slider faintly but when I slide it left, it just makes the screen completely black and when I slide it right, it only returns it to the very faint brightness level.
So at this point I am stuck. To summarize the issue:
1. When the screen either times out or turns off, it is still "alive" but goes black. It will not return to normal brightness.
2. Turning off adaptive brightness and cranking brightness slider to right allows you to see faint buttons after screen times out but won't return to normal brightness.
3. Enabling night mode helps to see the faint buttons, in particular the brightness slider a bit better. However the screen still cannot return to normal brightness.
4. The only way to get the screen back to full brightness (albeit temporarily until the next timeout) is to turn off the phone or reset from the power menu; or soft reset holding volume down + power simultaneously.
Hopefully someone else has figured out a way to recover this. I am on Android 9 with Samsung UI 1.0
Phone is completely stock, never rooted and completely out of warranty.
I've searched far and wide and can't find a solution for this issue.
Here is what happens: for no reason that I can see (no new notifications), my screen turns on its own. My phone is just there on the table when this happens and I haven't touched it.
This happens whether the phone is plugged in or not. It happens in the middle of the night and wakes me up.
Things I came tried:
- turn on do not disturb and remove all exceptions.
- disable always on display.
- disabled all lock screen notifications.
- disabled a notifications.
Other things I've tried:
Lift to wake and all other things that could wake the screen.
Did a factory data reset and re setup my phone from scratch.
Nothing works. Can anyone please help me?
Thanks in advance.
I had the very same problem until a few days ago when this behaviour suddenly stopped. What changed? I had shutdown my Pebble watch and connected a Wear OS watch to my phone.
I don't know what the Pebble did, but it looks like it woke up my phone at random intervals.
Maybe it a bluetooth device you've connected?
I'm expeciencing sometimes this behaviour when listening to the music on bike with phone in pocked on back. I disabled all "smart" funcions like smart lock, pocket detecting, wearing detection etc and it stopped.
I think it is caused by new type of proximity sensor used in whole S10 line (so I think it is hw related). I read somewhere than it detects skin proximity even thru several layers of cloting.
It is behaving strange even during phone calls - when put phone down from my ear, it tooks several seconds until screen lights on.
it's one of the things that bothers me a lot about otherwise great phone.
facing same issue
I always loved Samsung galaxy s10. I bought it from my friend who used it for 10 months. I am facing the same issue first I thought it is because he used it for 10 months and some bug appeared but now I came to know its not just me. if anyone knows how to fix it then please post a reply. I really need to fix this
I haven't noticed that on my S10. It sounds like something is triggering it, but what. Do all of you use Bixby because I don't.