Major Camera issue! - Xperia Z1 Q&A, Help & Troubleshooting

Hello,
I have a sony xperia z1, I have recently got my phone back from a shop that replaced my screen, now when i go on camera, the front facing camera works but the other has a black screen, not only this my phone at the top left corner overheats vastly and becomes very very hot! the spot that is overheating is directly at the back of the back camera! this is so annoying as i feel my phone is going to overheat any ideas anyone?
also i have tried clearing my camera data ...

vRory said:
Hello,
I have a sony xperia z1, I have recently got my phone back from a shop that replaced my screen, now when i go on camera, the front facing camera works but the other has a black screen, not only this my phone at the top left corner overheats vastly and becomes very very hot! the spot that is overheating is directly at the back of the back camera! this is so annoying as i feel my phone is going to overheat any ideas anyone?
also i have tried clearing my camera data ...
Click to expand...
Click to collapse
Maybe the repairman didn't do his job well
Go to that service center and tell them what happened, and remember that you shouldn't pay any money!
If they didn't do anything, go to another service center
Sent from my C6903 using Tapatalk

Related

[Q] Faulty Proximity sensor,is there a way to actually disable it?

Hey guys,sorry for bringing this up.
Whenever i dial,screen goes black and doesn't come back on.
If i place it flat on a table,then it gets lit but as soon as i rotate the device it goes black again.
My HD7 recently started having this problems...
It started happening after i replaced the micro sd inside with a bigger one.
So my concern is that somehow it moved or got dust when i removed the back plastic cover? Where is it placed anyway?
I tried hard resetting 2 times but nothing works. It would be cool if there was a registry or app to take control of it. Can somebody help?
PS. i cannot send it back because i live in Albania (no official htc shops either around here)
Thanks!
Hello,
The proximity sensor is located on the top left of the device, you can see it when viewed under a bright light. Have you applied any screen protectors which can interfere with them? Replacing the sd card should not have any effect on the proximity sensor. When you rotate the device when the call is placed, the screen should go black by default cause of the sensor
@rhn thank you for your reply.
My phone does not have any screen protector or cover of any kind. Also,if i rotate it while in call it still remains black. As soon as i press the call button,screen goes black and wont come back until the call is ended by the person on the other side.
Really really annoying... Oh sometimes it even flashes after the call has ended...
Sounds like a hardware fault ...have you tried updating your rom?You can find a compatible rom in the rom development subforum..
Yep,tried that too. Just updated today and still the same issue.
It also happened after i changed the micro sd,so maybe something has moved in there. There's no other way than try to open the device and check it out,i guess :/
If you can think of something else,let me know
Warranty
Warranty replacement worked for me.
http://forum.xda-developers.com/showthread.php?t=864311
Thanks bofett, i cannot get a replacement. Warranty for this phone was for 5 days!!! (stupid i know....i totally regret picking it up) So that means i'm screwed...
Thank god i still have my great HD2 so i can start opening this phone without fear

Help - Screen goes black when making phone calls

About a couple weeks ago I cracked the digitizer(touch screen) on my Lg Thrill and replaced it. Before doing this everything was fine with the phone...I upgraded to GB and it is also rooted but like I said everything was working just fine until I replaced the digitizer. Now every time I make or receive a phone call the phone goes black like it was close to my ear. This only happen if I answer the call and if I make a call it happens right away.The phone is still on and the calls go through but the phone goes black and is useless and I can't even hang it up until the other person hangs up. Not even pressing the power button on the top helps. I have checked and nothing is blocking the sensor on the front of the phone and the new digitizer I got from ebay but again it is a perfect fit and nothing is blocking the sensors...Any Ideas or suggestions? anything would be a great help thank you!
ZombieWarez said:
About a couple weeks ago I cracked the digitizer(touch screen) on my Lg Thrill and replaced it. Before doing this everything was fine with the phone...I upgraded to GB and it is also rooted but like I said everything was working just fine until I replaced the digitizer. Now every time I make or receive a phone call the phone goes black like it was close to my ear. This only happen if I answer the call and if I make a call it happens right away.The phone is still on and the calls go through but the phone goes black and is useless and I can't even hang it up until the other person hangs up. Not even pressing the power button on the top helps. I have checked and nothing is blocking the sensor on the front of the phone and the new digitizer I got from ebay but again it is a perfect fit and nothing is blocking the sensors...Any Ideas or suggestions? anything would be a great help thank you!
Click to expand...
Click to collapse
The sensor that the phone uses in order to register face proximity is just to the left of the forward facing camera. Ensure this is connected nice and solid (reseat the wire if necessary) and make sure there is no dust in it as this will likely cause it to behave as it has. Simply replacing the screen won't do this, but improper cleaning before replacing the screen could. You may have to tear the phone down again just to reseat the screen itself.
ZombieWarez said:
About a couple weeks ago I cracked the digitizer(touch screen) on my Lg Thrill and replaced it. Before doing this everything was fine with the phone...I upgraded to GB and it is also rooted but like I said everything was working just fine until I replaced the digitizer. Now every time I make or receive a phone call the phone goes black like it was close to my ear. This only happen if I answer the call and if I make a call it happens right away.The phone is still on and the calls go through but the phone goes black and is useless and I can't even hang it up until the other person hangs up. Not even pressing the power button on the top helps. I have checked and nothing is blocking the sensor on the front of the phone and the new digitizer I got from ebay but again it is a perfect fit and nothing is blocking the sensors...Any Ideas or suggestions? anything would be a great help thank you!
Click to expand...
Click to collapse
hmm i had the same issue BUT mine would do it when i cracked the digitizer, which is weird.. replacing my digitizer fixed the issue or it just cleared up itself, try resetting the phone.. Or like zombie said, Tear it down and clean the connectors and sensors
Cynagen said:
The sensor that the phone uses in order to register face proximity is just to the left of the forward facing camera. Ensure this is connected nice and solid (reseat the wire if necessary) and make sure there is no dust in it as this will likely cause it to behave as it has. Simply replacing the screen won't do this, but improper cleaning before replacing the screen could. You may have to tear the phone down again just to reseat the screen itself.
Click to expand...
Click to collapse
I have taken the phone completely apart and used a can of compressed air to clean it I double checked the sensor connector and made sure there was no dirt or dust in or around the connections. I put the phone back together and made a test call...still doing the same thing
But I did notice that when I made a second test in a dark room the phone did not go black and when I moved the phone close to a light the phone went black....needless to say I am so confused now more then ever. I did a third test and the same thing happened. So any other ideas as to what may be going on??? Seems like the sensor is working no? just in reverse??? Maybe the tint in the new digitizer is too dark? but this still makes no sense as to why the phone goes black when it gets exposed to light. Anyway any other help would be great right about now THANK YOU!

[Q] Need Help

Hi MY Sony Xperia Z is 1 week old JB 4.3 not rooted
I noticed that there are some vertical lines in left and right of the home screen and in anywhere when i pop up something.
Even when playing games
I just upload this picture because it is the most noticable one.
Sorry for bad english
Thanks!
Just in landscape?
I would say it's an hardware issue, bring it to a repair center.
gripfly said:
Just in landscape?
I would say it's an hardware issue, bring it to a repair center.
Click to expand...
Click to collapse
No, even if in portrait even in the home screen its most noticable when im in a white theme
vertical lines. When i pop up options or something its so noticable.
And when i turned it off not completely shutdown, After i open it again it's gone but after 30 secs or so it is back again
Bring it to repair center how @gripfly said, or try to do factory or hardreset.
If flashing other stock rom didn't worked so thats the screen problem : \
Thanks for the answers =)
I'll go to service center tomorrow

Power Button Broken

Well it looks like my Z3C is broken, power button now does absolutely nothing. I was thinking it may have been a software issue so I tried to restart the phone pressing the yellow off button next to sim card slot, it turned the phone off but now I cant restart it. I was think maybe attaching power may restart the phone but it didn't.
If anyone got any advise getting the phone started again I would really appreciate it.
NickR said:
Well it looks like my Z3C is broken, power button now does absolutely nothing. I was thinking it may have been a software issue so I tried to restart the phone pressing the yellow off button next to sim card slot, it turned the phone off but now I cant restart it. I was think maybe attaching power may restart the phone but it didn't.
If anyone got any advise getting the phone started again I would really appreciate it.
Click to expand...
Click to collapse
How did it break?
I would get the phone replaced it must be covered under warranty?
Sent from my D5803 using XDA Free mobile app
Is the little yellow square a power button? Next to the sim? Didnt know that...
pricey2009 said:
How did it break?
I would get the phone replaced it must be covered under warranty?
Sent from my D5803 using XDA Free mobile app
Click to expand...
Click to collapse
I have no idea, it was working one minute then nothing, I'll ring the reseller Monday
Crewville96 said:
Is the little yellow square a power button? Next to the sim? Didnt know that...
Click to expand...
Click to collapse
The Yellow but just turns it off.
I had something similar happen, where the phone just wouldn't react to anything. Nothing would turn it on, it seemed bricked. I thought it may have been some physical damage from sleeping on it, but really I doubt that's what caused it.
This morning after not touching it for 24 hours it magically started working again. The battery was fully drained for some reason (It was at 60% just before "dying"). I have no idea what caused it and what solved it...
Here's my thread: http://forum.xda-developers.com/z3-compact/help/broke-phone-t2916260
adamk7 said:
I had something similar happen, where the phone just wouldn't react to anything. Nothing would turn it on, it seemed bricked. I thought it may have been some physical damage from sleeping on it, but really I doubt that's what caused it.
This morning after not touching it for 24 hours it magically started working again. The battery was fully drained for some reason (It was at 60% just before "dying"). I have no idea what caused it and what solved it...
Here's my thread: http://forum.xda-developers.com/z3-compact/help/broke-phone-t2916260
Click to expand...
Click to collapse
Mine is 100% charged so maybe if phone went completely flat the phone would reboot when charging? I phone retailer tomorrow to see what I need to do to get it fixed. I've had phone for a month now so I don't think I'm entitled to a straight replacement?
I found this on Sony Support Forum, exactly same problem as me :- https://talk.sonymobile.com/t5/Xperia-Z3-Compact/Power-lock-button-is-not-working/m-p/858455#U858455
Update:- I rang reseller they were happy to deal with repair with Sony but advised I contact Sony directly. I rang sony went over a few things I.e. Holding power button and vol up , no joy so I've gone through repair procedure. They estimate will take 2 weeks from day I send back to repair centre.
Anyone know how long Sony will take to repair the z3c, has anyone sent one in four repair and got it back?
NickR said:
Anyone know how long Sony will take to repair the z3c, has anyone sent one in four repair and got it back?
Click to expand...
Click to collapse
I saw one person that got it back after around a week
Update Fixed
Just got my phone back from Sony Service, all is fixed, pretty good turn around, just 7 days.
A couple of negatives, the phone was reset so I've had to spend hours rebuilding my settings and apps, android restore didn't restore all my apps and Sony Backup just got my txt and phone logs back.
They either changed my screen protector or disturbed it because now there's a couple of specs off dust in the middle and by ear piece the screen preotector won't sit down. I've washed the screen protector and got rid off dust but the area round the earpiece is still not adhering to the glass so I guess the screen protector is creased slightly.
Any advice on a decent screen protector?
Cheers

[Q] Screen Flipped and Mirrored after drops of water went inside

Alright so basically 5 weeks ago I had my phone in the pool with me, just a shallow backyard pool. And somehow water got into the flaps tripping the water indicators.
I felt it overheat and the camera button being held down, so i basically turned it off and drained its battery. For a few days it was fine, but couldnt hold a charge and everything was fine, but some water in the screen. And then it decided to invert and flip itself. From then on it hasn't been turned on.
I sent it off to Sony but they send it right back to me unfixed, which kinda confused me, because i got a message saying the Claim was approved and they'll be sending a new device out to me. And then when i recieved it, it was my phone, with the loudspeaker grille nowhere to be found.
So now ive decided to take things into my own hands. Where do you guys think the problem is?
Currently its like this
No Water In Screen
Phone Works Perfectly
Screen Mirrored and Flipped
Top of Digitizer not responding so cant pull down menu
Ill be opening it up pretty soon so Im just trying to get an idea of where i should focus my search.
The speaker is also where the screen/digitizer is connected at.. so if there is no loudspeaker there you may have a problem because of that!
Also opening the phone is very tedious and I advise against that.. they should fix it!
There has to be some kind of app that can flip the screen.....

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